Is parking available at the property?

Free self parking is available on-site. Limited parking is provided, and no reservation is required.

What type of breakfast is offered?

A complimentary continental breakfast is served daily.

Does the property allow pets?

Pets are permitted for a maximum of 3 nights, with a surcharge. The hotel generally allows 1 dog per room, and 2 dogs maximum are permitted per room if they weigh less than 15 pounds each. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available, and guests can request it upon arrival.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the property located in relation to key landmarks?

The hotel is located in Sunnyvale's business district, within a 10-minute drive of Santana Row Shopping Center and California's Great America. It is 6 miles from Levi's Stadium and 8.3 miles from Shoreline Amphitheatre.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available for guests.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, which is not specified.

Wild Palms Hotel in Sunnyvale, CA

Average nightly price at Wild Palms, a JdV by Hyatt Hotel by month, last 12 months (USD)
Month	Average price
January	US$125
February	US$226
March	US$151
April	US$117
May	US$135
June	US$165
July	US$116
August	US$118
September	US$154
October	US$152
November	US$120
December	US$114

What guests think

At Wild Palms, a JdV by Hyatt Hotel, travelers praise friendly staff, clean rooms, vibrant retro styling, and a convenient Silicon Valley location, while noting thin walls, occasional maintenance issues, and recent renovation-related disruptions that have impacted some on-site experiences.

Guests like the heated pool and hot tub, ample free parking, and a small gym, though hot tub temperatures and pool crowds vary. Breakfast is often basic or runs out, and during construction it was reduced or unavailable, though a few reviews found it good. Rooms feel cheerful and sometimes spacious with fun decor, but noise from the pool or road, lack of elevators, and occasional broken TVs or phones come up. Expect a playful, budget-friendly stay with potential noise and breakfast trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Heated pool and hot tub are popular, free parking is plentiful, and a small gym is available; however, there is no elevator, no on-site bar, and renovations occasionally disrupted access or comfort.

Related guest reviews

8

Peter

12 May 2025

·

Stayed 1 night

This hotel is generally fine. Free breakfast was convenient but quite basic. Hot tub was mediocre. I found the bed way too soft, but that's probably a personal preference. The TV is mounted to the wall such that I wasn't able to plug in my computer via HDMI cable. I've stayed in other rooms at this hotel where I could. Self parking is plentiful and convenient.

10

Katrina

18 Jul 2025

·

Stayed 1 night

Nice, private hottub and pool area surrounded by greenery. Good breakfast bar and able to purchase snacks and drinks.

4

Sunny

31 Aug 2025

·

Stayed 1 night

TV was broken, no discount for me, no one fix, second floor no elevator, no good to my dad, over 75 years old. Bathroom super small. Swimming pool good.

10

Gigi

12 Dec 2024

·

Stayed 1 night

Ive stayed here several times in the past and its always very nice. The year round heated pool is my #1 reason for returning. The staff is very pleasant and accommodating. Bed is very comfortable and the location is perfect.

10

Peter

19 Apr 2025

·

Stayed 1 night

Checkin was a little slow, but everything else more than met my expectations of a $100 hotel in otherwise expensive Silicon Valley. Hot tub was relaxing. Free and convenient parking. Free and convenient basic breakfast.

8

Alison

21 Jul 2025

·

Stayed 1 night

Our AC unit did not work in our room. The hot tub and pool were very nice and enjoyable. There’s a small game room, which was nice. Vibrant, fun vibe. Social place. Lots of fun.

10

Colin

1 Oct 2024

·

Stayed 7 nights

I really enjoyed my recent stay at the wild palms hotel however it lacks in two departments there is no bar which on a holiday for me is important and the second being the breakfast is very poor infact I went out for breakfast every day. All in all a very enjoyable week many thanks to some brilliant staff

10

Christy

8 Jul 2024

·

Stayed 2 nights

Love the pool and Jacuzzi

8

Megan

26 Nov 2023

·

Stayed 3 nights

Great location. Clean and comfortable rooms. The hot tub was glorious

8

Paolo

1 Sept 2025

·

Stayed 1 night

We like the vibrant colors and design all around! Our 1-night room stay was decent as well as breakfast. Almost ran out of food during breakfast though and there were a lot of people in line. It felt like a maze looking for our room. No elevator for our infant on a stroller supposedly for a room on the upper floor to avoid noise at our initial room; the room we stayed had minimal noise.

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Cleanliness

Many guests report clean rooms and tidy grounds, but some note hallway odors or construction dust, pests or dirty fixtures, and sporadic maintenance grime.

Related guest reviews

8

Siddarth

13 Dec 2023

·

Stayed 1 night

The hotel is going through some construction. The doors to the room and hallways were filled with construction dust. It has potential when construction is done

10

Renee

2 Aug 2025

·

Stayed 1 night

Front desk staff was friendly, lobby is SO cute. The grounds were well kept and felt safe. Rooms were clean, beds were comfy.

4

Mijke

21 Jan 2025

·

Stayed 1 night

The hallway was so dirty....used Qtips and other disgusting garbage...:I almost turned around before I went in! It was fine inside, but soured me to the place

10

Evelyn

12 May 2024

·

Stayed 2 nights

Always satisfied with the service and room is always clean

10

SANDRA

1 Jul 2025

·

Stayed 1 night

We loved our stay at Wild Palms! On our 3 week trip in many hotels, this was by far our favorite! The property is very well kept-up. The room was spacious, with nice bathroom, bed area & closet space. Everything was CLEAN!! The breakfast was plentiful including oatmeal, boiled and fried eggs, bagels, toast, pancakes etc. We had a wonderful stay!!

10

Albert

18 May 2025

·

Stayed 1 night

Facility was very clean, staff was very helpful and friendly.

10

Octavio

23 Jun 2025

·

Stayed 1 night

Very clean and nice !

10

Virginia

1 Sept 2025

·

Stayed 2 nights

Room was clean and very comfortable. Someone had left the heat on and the room was very warm. Not good, since it was over 92° outside. We discovered ants on the desktop and on the bathroom floor. This limited our usage of the desk. We also came to the conclusion that the bathroom fan wasn't working well. Steam built up considerably after just one shower. ALSO, they need to install grab bars for getting in and out of the shower/tub.

4

Cristina

19 Dec 2025

·

Stayed 1 night

I arrived an hour before check-in and they were very nice to let me check in early as it wasn't busy. It was a mid-week reservation for a resort view room. On my reservation request and at the counter I explained I wanted a room that was quiet, away from stairways, elevators, ice machines, etc. I get to my 2nd floor resort-view room but it was right next to stairway with a large gap under the door so you could hear everything. There is no elevator so the stairway is constantly used for staff/guests going up to the 2nd floor from the parking lot with a metal gate that bangs every time it closes and people talking as they go up the metal stairs. Since it was early in the day I asked for a different room. This room was extremely dark, had a musty smell and the sheets did not smell freshly laundered. Feeling that I had already been a hassle with moving me, I decided to not complain and lay down to take a quick nap. Upon pulling back the sheets I saw what looked like toothpaste on the bottom sheet so then I decided to pull back the bottom sheet and mattress pad and found a bug on the mattress and on the lamp shade. I called the front desk and the maintenance man quickly arrived. He couldn't confirm or deny it was a bed bug so I moved rooms...again but this time no resort view. I paid for resort view but did not get it. Property is old, dirty and breakfast is not great. Best part is location, parking and staff. Hyatt needs to do a serious remodel to all the rooms.

6

Austin

27 Feb 2025

·

Stayed 1 night

Flooring between rooms was filthy. Hot tub light popped out when we were in hot tub.

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Rooms

Rooms showcase a cheerful retro look and are often comfortable or spacious, but thin walls and exterior noise are common, and some guests encountered worn mattresses or issues with TVs, phones, or Wi‑Fi.

Related guest reviews

8

Lara

20 Jan 2025

·

Stayed 2 nights

Staff were very helpful. Some features seemed dated but clean. Included WiFi is very slow unless you pay for premium.

10

Bianca

25 Aug 2025

·

Stayed 1 night

Amazing experience! Clean and comfortable rooms. The only downside is that the phones inside the rooms did not work but even then, we used our personal phones to call the front desk and they were not answering despite calling multiple times.

8

Elizabeth

21 Jul 2025

·

Stayed 2 nights

It was a decent place to stay. They had the minimum, which is all we were looking for. Breakfast was okay, but they had breakfast so we appreciated that! The staff were pretty friendly. We didn’t really interact too much with them, but check in and out was easy. The walls are paper thin! I could hear full on conversation going on outside and it with the people we shared a wall with. I’m not sure who was above us, but man did they love to stomp. It felt like the ceiling would cave in at moments. Other than that it was nice. Nothing bad at all. Exactly what you need for a landing pad.

8

Melissa

4 Nov 2024

·

Stayed 1 night

When I went to check in the lady that was in the front desk told me the room I had reserved and paid for wasn’t available. She didn’t offer any remedy to the situation, I was extremely upset since it was 8 pm and I just wanted to relax. Luckily another gentleman took over the front desk and he was able to accommodate and give me the room I had reserved and paid for. I know I will not stay here ever again As for the room, it was big, comfy bed, quiet, cleaned and I had view of the pool

8

Carmen

20 Oct 2024

·

Stayed 4 nights

Informed at check-in that the TV was broken. There was no other room available. Since this was a business trip, no TV wasn’t a big issue. If this were a family trip, there would be additional unhappy guests, and added frustration for family travel. Bed was not made on the first day; made on subsequent days. Need better arrangement and housekeeping overall. Fix broken amenities please.

8

Victoria

14 Nov 2025

·

Stayed 2 nights

Super Funky hotel that had a great vibe! Loved the fun decor and canopy bed! The room hallways all open up to the outside atrium and pool which was nice to have fresh air as soon as you exited your room. The breakfast was subpar, could use more options and it was very crowded with many items gone. The front desk staff was always helpful and accommodating to our needs. Lots of parking and very quiet at night. Would definitely come back!

8

Mark

19 Aug 2025

·

Stayed 1 night

Amazing looking hotel, not the usual bland boring look. Very clean and well maintained. I would say however as the entire hotel is built around the pool it could get a bit noisy at times. If your a light sleeper I recommend getting a room on the outside facing rooms away from the pool

8

Joanne

28 Jul 2025

·

Stayed 2 nights

The room next to the South wolfe road, hard to sleep, too noisy. Thats all my complaint.

6

Sharon

30 Sept 2024

·

Stayed 1 night

Property was bright & Newly Remodeled. I liked the fitness room. I was the only one there! The bed was way to soft & gave me back pain. The shampoo was terrible! It smelled like men's cologne & when I asked at the front, that was the only option? Breakfast was hard boiled eggs, bacon & sausage. Do Not eat in any of those. Would be nice to have waffles, more fruit & other options.

6

Elisabeth

14 Jul 2025

·

Stayed 1 night

The grounds are nice and the pool and hot tub great but the bed was worn and uncomfortable and the rooms are very dated with thin walls. Staff was friendly. The bed was so old and I could feel each coil and it was sunken in the middle. Maybe why the price was so good

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Service

Service is widely praised as friendly, helpful, and accommodating, though a few reviews describe slow or rude check-in and difficulty correcting room-type or maintenance problems.

Related guest reviews

4

Jerry

2 Sept 2025

·

Stayed 2 nights

The staff at the hotel was really rude.

10

Janice

26 Aug 2023

·

Stayed 2 nights

I cannot say enough about the amazing staff at this hotel. They made our stay extra special, and we felt like we were at home. A big thank you to RJ for making our first experience in Silicon Valley wonderful <3

10

Dennis

5 Sept 2025

·

Stayed 1 night

The staff are so nice. The hotel is so beautiful. We will be back. We love your hotel. I have told family and friends.

10

Marisa

10 Nov 2025

·

Stayed 1 night

Staff were friendly, helpful, and accommodating

10

Jeanne

10 Jul 2025

·

Stayed 2 nights

What a fun hotel! Excellent hospitality and very comfortable rooms. Highly recommended

10

Kirsten

20 May 2023

·

Stayed 1 night

RJ was so friendly and kind during the check in process that I felt right at home during my stay. They gave me a room close to the front without even asking, which I loved! It was also close to breakfast and they were sure to cover all of the amenities with me. Thank you for being YOU and being awesome, RJ!

4

Miriam

20 Aug 2025

·

Stayed 1 night

I booked a room with a king-size bed but was given a room with two queens at check-in. When I went to the reception to correct the issue, the staff member who assisted me was not very friendly and made it feel like it was a big inconvenience to switch me to the room I had originally booked. I believe it’s important that the room reserved matches what is given at check-in, and that guests are treated with a welcoming attitude when issues like this come up. There was not hot water in the shower.

10

Rose

9 May 2025

·

Stayed 1 night

I absolutely loved it here! The service is great and the front desk is very welcoming! Would definitely come back!

10

Stephanie

12 Sept 2024

·

Stayed 3 nights

We enjoyed our stay because of the staff. The front desk staff were amazing. One of the staff members was so helpful. She answered all of our questions and even gave us good tips on where to go, and made our stay better since we were there for a football game. Thank you to the wonderful staff again!

8

Allister

2 Mar 2025

·

Stayed 1 night

The hotel was great with all the amenities, the only issue I had was with the checkin. The person was preoccupied on the phone for 5 minutes though clearly not talking couldn’t even make eye contact or give a quick acknowledgment. When she did finish she was very blunt & rude.

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Location

Convenient for Levi’s Stadium, the airport, restaurants, and freeways; a few rooms facing the road report traffic noise.

Related guest reviews

10

Julia

1 Oct 2023

·

Stayed 1 night

Clean, comfortable, spacious room. A little strret noise as the room faces Wolfe Road. Too cold to swim in the pool but it had a nice vibe with god poolside furnishings. Staff was very friendly. An overall excellent value for the money. Would recommend to budget conscious travelers.

10

Lesley

25 Sept 2024

·

Stayed 1 night

Comfortable beds, clean, and super cool decor and aesthetic. It was in a convenient location to attend a show at Shoreline. I'd stay again!

8

David

22 Oct 2024

·

Stayed 1 night

Nice property and a good location.

10

Karen

26 Nov 2024

·

Stayed 3 nights

Conveniently located near the airport/ restaurants/ shopping/ businesses. Love the remodel in the Lobby and Breakfast Lounge area… great ambiance, upbeat, and welcoming. A professional and personable staff. Like having the coffee & tea maker in the room. Clean and well appointed room. Like having the pool & jacuzzi. Enjoy my stay at this property.

10

Lori

25 Nov 2025

·

Stayed 1 night

Location was convenient for attending a Niners game and employees were very friendly.

10

Aleta

10 Jul 2025

·

Stayed 1 night

The property is conveniently located to Levi Stadium. It was quiet and clean.

10

Hamouda

31 May 2023

·

Stayed 3 nights

The hotel is conveniently located within walking distance of various attractions, restaurants and food markets. Nice pool and the reception staff were very welcoming.

10

Johnny

28 Jul 2025

·

Stayed 1 night

The area was so clean and tranquil and everything was so accessible regarding food and fuel. The continental breakfast was good as well.

10

Naomi

11 Jul 2025

·

Stayed 1 night

Super cute hotel close to Levi’s Stadium. We were in town for a concert and loved how convenient the location was. Close to Starbucks and Dunkin’. Easy access to parking. No elevators though, so if you get the second floor, you’ll have to take the stairs. All the staff were friendly which made for pleasant interactions. They gave us a map to help find our room which I thought was an added step to the service. We didn’t take advantage of the breakfast available. We also didn’t utilize any of the eco-friendly services as we were only here for 1 night. Definitely would stay here again!

10

Ravindran

5 Feb 2025

·

Stayed 5 nights

The property is in a good central location in silicon valley and close to freeways. The property is quiet and staff is diligent.

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Dining

Breakfast quality is inconsistent: frequently basic, crowded, or running out, and notably reduced or unavailable during renovations, though some guests enjoyed it when well stocked.

Related guest reviews

6

Alfred

26 Mar 2024

·

Stayed 2 nights

Breakfast was awful. Hotels are under renovation so the facility was not nice at all.

8

Peter

12 May 2025

·

Stayed 1 night

This hotel is generally fine. Free breakfast was convenient but quite basic. Hot tub was mediocre. I found the bed way too soft, but that's probably a personal preference. The TV is mounted to the wall such that I wasn't able to plug in my computer via HDMI cable. I've stayed in other rooms at this hotel where I could. Self parking is plentiful and convenient.

8

Katherine

26 Sept 2025

·

Stayed 5 nights

We were helped by Janelle when we arrived and she was amazing! When we got to our room, which we had booked for 5 nights, it was lacking much sunlight- so we asked to change rooms. She went above and beyond to find us a room with more sunlight and it worked out well.

10

SANDRA

1 Jul 2025

·

Stayed 1 night

We loved our stay at Wild Palms! On our 3 week trip in many hotels, this was by far our favorite! The property is very well kept-up. The room was spacious, with nice bathroom, bed area & closet space. Everything was CLEAN!! The breakfast was plentiful including oatmeal, boiled and fried eggs, bagels, toast, pancakes etc. We had a wonderful stay!!

8

Victoria

14 Nov 2025

·

Stayed 2 nights

Super Funky hotel that had a great vibe! Loved the fun decor and canopy bed! The room hallways all open up to the outside atrium and pool which was nice to have fresh air as soon as you exited your room. The breakfast was subpar, could use more options and it was very crowded with many items gone. The front desk staff was always helpful and accommodating to our needs. Lots of parking and very quiet at night. Would definitely come back!

10

Diana

30 Dec 2025

·

Stayed 2 nights

Great breakfast choices

10

Andrew

14 Feb 2025

·

Stayed 5 nights

Property was nice. Hot tub was great. My only dislike is the breakfast could have a few more options.

8

Robert

5 Jul 2024

·

Stayed 4 nights

The enterance and pool area were real nice, but hotel is old so hallway shows wear and room bath door was warped so it would not close. Staff was very friendly, but breakfast was only bread (toast) and some boiled eggs. It looks like they are trying to update.

10

Paul

7 Oct 2023

·

Stayed 5 nights

The hotel was spacious and clean. The staff was extremely nice and helpful. I would stay here again except that they are renovating the lobby and kitchen. The breakfast consisted of toast and bagels (until they ran out). I booked the hotel because I travel every week and the hotel breakfasts are quick and plentiful. I only book hotels that advertise a hot breakfast. This hotel did but it did not provide this during the renovation.

10

ADRIA

1 Oct 2024

·

Stayed 2 nights

The only thing that was NOT excellent was the provided breakfast - VERY limited selection.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $130	2 $208	3	4 $332	5 $245	6 $101	7 $103
8 $119	9 $182	10 $243	11 $199	12 $165	13 $90	14 $90
15 $110	16 $211	17 $211	18 $211	19 $88	20 $88	21 $88
22 $88	23 $88	24 $88	25 $87	26 $104	27 $103	28 $88
29 $88	30 $150

Wild Palms, a JdV by Hyatt Hotel

Prices for Wild Palms, a JdV by Hyatt Hotel

Monthly average prices

About this property

Location

Room options

Basic Suite, 1 Bedroom (1 King Bed & 1 Sofa Bed)

Room, 1 King Bed, Resort View

Room, 2 Double Beds, Resort View

Room, 1 King Bed

Room, 2 Double Beds

Room, 1 Queen Bed, Accessible, Bathtub

Guest reviews of Wild Palms, a JdV by Hyatt Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Wild Palms, a JdV by Hyatt Hotel

Considering this hotel for your Sunnyvale trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $82	31 $82