Is parking available at the hotel?

Self-parking is available on-site for a fee of USD 34.00 per day. Reservations are not required.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily, providing a variety of options to start the day.

What are the check-in and check-out times?

Check-in time is at 4:00 PM, and check-out time is at 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features does the hotel provide?

The hotel offers several accessibility features including elevators, wheelchair-accessible paths, a wheelchair-accessible registration desk, and accessible meeting spaces. Additionally, there is a wheelchair-accessible pool.

Where is the hotel located in relation to local attractions?

The hotel is located in Walnut Creek (Contra Costa Centre), within a 5-minute drive of attractions such as Cinemark Century Downtown Pleasant Hill 16 and Lindsay Wildlife Museum. It is approximately 12.8 miles from the University of California, Berkeley.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, which is accessible from 7:00 AM to 9:00 PM.

Are children allowed to stay at the hotel?

Children aged 17 years and younger can stay for free when occupying the same room as a parent or guardian, using existing bedding.

Does the hotel offer extra beds or cribs?

The hotel does not specify the availability of extra beds or cribs. It is advisable to contact the hotel directly for any specific requests regarding additional sleeping arrangements.

Embassy Suites Walnut Creek Hotel Accommodations

Average nightly price at Embassy Suites by Hilton Walnut Creek by month, last 12 months (USD)
Month	Average price
January	US$137
February	US$151
March	US$135
April	US$135
May	US$155
June	US$146
July	US$143
August	US$148
September	US$161
October	US$178
November	US$158
December	US$136

What guests think

At Embassy Suites by Hilton Walnut Creek, travelers praise the spacious suite-style rooms, generous complimentary breakfast, and handy location by BART, while recurring complaints focus on confusing or expensive parking, noise from the atrium or trains, and inconsistent housekeeping.

Service is mixed: many find staff friendly and valet helpful, but reports of slow or unresponsive front desk and missed room-cleaning requests are common. Rooms are roomy but can feel dated or dark, and some guests experienced AC or maintenance issues; Wi‑Fi quality varies. The evening reception is a plus, though the indoor pool feels small and the gym has occasional equipment problems. Expect a convenient, family‑oriented stay with plenty of space, tempered by operational hiccups and potential noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an indoor pool and an evening reception with free drinks. Parking is a frequent issue—often valet-only or confusing, tight, and expensive—and a few reviews mention small/crowded pool areas and occasional gym closures or broken equipment.

Related guest reviews

8

Michael

29 Dec 2024

·

Stayed 2 nights

The property is beautiful with spacious and clean rooms. I was very disappointed to get hit with a $34 per day parking fee. There is a restaurant on the property but it doesn't open until 5:00 pm and the menu is quite limited. The breakfast was included and the coffee was great and buffet was edible, they do offer custom omelets and pancakes and they were great.

8

Jesse

17 Aug 2025

·

Stayed 2 nights

Gym facility did not contain cleaning supplies such as disinfectant wipes to clean machines and weights. Two machines were broken. Hotel parking was never available and was always full. Room itself was great. Overall hotel was clean and in good shape

6

Wellington

4 Aug 2025

·

Stayed 2 nights

The breakfast was the best part. The parking situation is the worst of any hotel I have been in the last 45 years. Insufficient parking!!! Lack of streaming channels is outdated!! The toilet flushing system was clumsy to use. The design with the open air center made the hotel INCREDIBLY NOISY!!!👎👎

6

caprisha

19 Jan 2025

·

Stayed 1 night

We stay here for the indoor pool that never disappoints for our kids. But embassy suites has fallen off over the years. The made to order omelet station was closed which is another reason why we stay here. I was upset at that. Their bar/restaurant should be available all day long like thr hotel across the street.

10

Alena

6 Aug 2025

·

Stayed 1 night

I had a great stay at the Embassy Suites in Walnut Creek. The lobby and common area is beautifully decorated with tons of room to sit and relax. My room was spacious and clean and there was a nice spread of food for breakfast. My only complaint would be that the parking garage spaces are a nightmare. I had to ask a complete stranger to help guide me while backing out because the spaces are so tight and poorly designed, so keep that in mind when choosing a spot! Overall a great stay.

4

scott

2 May 2023

·

Stayed 1 night

Unclean, no towels at the pool two days in a row.

8

Evangelina

10 Jun 2024

·

Stayed 2 nights

We stayed here for 2 days while my kids attended a track meet at the Diablo College a few minutes ago. It was close to where we needed to be. Ample food restaurants nearby. Priced well for the amenities. We enjoy the size of the room it works well with my family since I am traveling with kids. Room is a nice size to accomodate multiple luggage bags. Pool needs some TLC though... it gets alot of use and we notice in most of the Embassy Suite pools that their is hair, garbage and sediment in pools. Water was cloudy. It just didnt not make it enjoyable to use. My kids used it for a limited amount of time and they were done...to many people there. Pool could use a bit of cleaning. Breakfast was phenomal. Which is the main reason I choose Embassy Suites-- you can't top their amazin breakfast.

6

James

2 Jul 2025

·

Stayed 4 nights

Worst complaint: Parking was restrictive. No real open parking for guests. Two choices were to use a public parking garage or valet parking. Since valet was just a few more dollars per night, we opted for valet parking, The parking constraints were not very clear when we booked. THE ROOM: The room was comfortable but a little out dated. I would expect Embassy Suites to have upgraded to Smart TVs by now with few Apps. Would have been nice to log into a few of my apps on the TVs. FREE BREAKFAST: Adequate, but subpar compared to the eight other Embassy Suites I have stayed at across the country. HAPPY HOUR: Not bad. We were satisfied. PROPERTY LOCATION: Very good. Easy on/off highway I-680. Also. literally across the street from the BART Subway/Train Station into San Francisco. Very convenient for sightseeing and touring. THE STAFF: The staff receives my "Double Thumbs Up Chuck Norris Seal of Approval." Top notch service. From the front desk to housekeeping to the restaurant team, all were very friendly and helpful. FINAL THOUGHTS: Would I stay here again? I would consider it if they upgraded the room technology and made parking a little more convenient. So other than the few minor hiccups mentioned we did enjoy our quick 4-day stay.

2

Jermaine

14 Sept 2025

·

Stayed 2 nights

What a nightmare experience! Do not stay at he Embassy Suites Walnut Creek/Concord CA location. We arrived after an 8 hour drive to visit family and noticed the parkling lot was full to capacity and the arm blocking entrance was up. Dueing check with I asked the front desk guy withbthe glasses where we were to park as guest of the hotel. He said, "i dont know', "we have an event so parking might be full". He proceeded to twll me that we could park in the public lot and pay and additional fee of $24/day and each time we moved the car we would have to pay. I asked why this was not disclosed during booking time and he shrugged his shoulder. He provided zero help or compassion yo the fact that we jist deove 8 hours and only wanted to park, unoad our car, go to our room and sleep. Ive never been so disappointed in a hotel in my life. There was trash in the hallways that sat there most of the weekend. We utlimate had to walk to the bart parking back n forth to unload our car. Do not stay here.

10

Ann

23 Dec 2024

·

Stayed 2 nights

The property is clean and in a safe area. There is only expensive valet parking on site, but there is a less expensive garage behind the property and a Bart station parking garage within easy walking distance to the hotel, which you can register to park in. The hotel itself is fairly noisy, but the bedrooms aren’t. Breakfast has many choices.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many guests found rooms and common areas clean, but several reported dirty or poorly maintained rooms, odors, stained bedding, or moldy items. Hallway/trash issues were also noted at times.

Related guest reviews

4

Kurt

14 May 2024

·

Stayed 2 nights

Room was unclean. Dirty sock from previous visitor left on floor. Some sort of dried splatter on walls of shower (I really hope it was soap and not biologic). Torn fabric on sofa. Chicken bone on floor of ice machine room and empty soda can in ice dispenser (there for two days. We complained to front desk about findings in room, staff promised room would be cleaned properly. Twelves hours later we complained about the same findings. They finally sent someone up to clean the bathroom.

4

ronald

4 Oct 2023

·

Stayed 1 night

The property looks nice very clean. The beds were not clean , mattresses had stains , sheets had stains, the first room we had the sofa bed had minimal stains on mattress not to mention lots of food crumbs on it you you pulled it out, the second room sofa bed was worse, really big stains on mattress. The third room they put us in was better , still stains on mattresses and sheets and blankets, why don’t they change out mattresses ever so once in awhile. Won’t stay at this hotel again.

4

Sonya

31 Aug 2024

·

Stayed 1 night

Room was not cleaned. Fridge was sticky and dirty. Mirror in bathroom was dirty you could see marks. Countertops/ dresser top were dirty. Disappointing for the price we paid and for it being Embassy Suites.

10

Mildred

14 Nov 2025

·

Stayed 2 nights

Very clean, staff was nice. I would definitely stay here again

6

Lenele

29 Oct 2025

·

Stayed 1 night

Staff upon arrival was great. We didn’t have issues until we were getting ready for bed, at that time there had been a shift change. We discovered our sofa bed was broken & screw shut when we tried to open it for our children. This information was not told to us when we checked in; however when we called the front desk to advise them of this the woman said “oh yes it’s broken, we can only offer to move you.” At this time is was 11pm, my toddler was already asleep so packing up & moving everyone and our things was going to be a major inconvenience. We then went to use the extra blankets and pillows which they provided for the sofa bed, only to find the pillows covered in mold. Our only option at this point aside from packing up and leaving was too request new ones. The hotel refused to offer a credit or partial refund. We book many staycations and this was by far one of our worst experiences. Especially the mold & sofa bed issue.

6

Taylor

4 Dec 2024

·

Stayed 1 night

Our suite hadn’t been deep cleaned like behind the couch and looked like the carpet was barely vacuumed

4

Philip

12 Jan 2025

·

Stayed 1 night

Dirty gross room, hotel did nothing to quite people making a ton of noise until 4am

10

Manuel

13 Sept 2024

·

Stayed 2 nights

Hotel was very clean

2

Ronda

6 Aug 2025

·

Stayed 5 nights

Staff was rude at check-in. Tables at breakfast were not clean. There were toenails on the carpet in our room. The bathtub/shower doesn't drain well. It was great a couple of years ago, but it was incredibly disappointing this time around.

10

Sarah

14 Jul 2025

·

Stayed 3 nights

The staff was very friendly, the facility was kept very clean, and we loved the complimentary breakfast and happy hour!

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Rooms

Suites are spacious and functional, but several feel dated or dim. Noise from the atrium or nearby BART, intermittent Wi‑Fi, and occasional AC or maintenance problems affected comfort for some guests.

Related guest reviews

8

Francesca

26 Jan 2025

·

Stayed 5 nights

This hotel is in need of a face lift. You can tell that it was nice once, but it is dinged up a bit.

6

Wellington

4 Aug 2025

·

Stayed 2 nights

The breakfast was the best part. The parking situation is the worst of any hotel I have been in the last 45 years. Insufficient parking!!! Lack of streaming channels is outdated!! The toilet flushing system was clumsy to use. The design with the open air center made the hotel INCREDIBLY NOISY!!!👎👎

2

Allen

5 May 2025

·

Stayed 3 nights

Great custom omlets for breakfast. But, no housekeeping service in three days. Worst internet access EVER! When I go on I run i I willnto advertising that takes over my computer like a virus - but it is not a virus, just the hotel I am paying a lot of money every day. Then, if I stay online a while they do it again and again. I will never stay here again!

8

Lola

19 Oct 2024

·

Stayed 4 nights

Huge, spacious

6

Martha

4 Aug 2024

·

Stayed 3 nights

We spent 3 days in the hotel. The room was decorated in black and grey and therefore very dark and cave like. It was clean. The shower gel dispenser was empty. The bathroom was small, but adequate. However the towel rack placement meant the towels hung over the toilet. The room was on the end of the hall and therefore very quiet. We had an issue with the ac being too cool. Once it was reported it was fixed promptly by very courteous staff. The breakfast was good with a great selection. The melon was green-very disappointing for California. The location was great if you want to travel North or South.There wasn't on street parking in the area so the valet service was required. The valet staff was extremely courteous.

6

Laura

9 Dec 2024

·

Stayed 1 night

My room was right by the Bart rail tracks. I wish I had known. I would have asked for a different room. The trains ran every 10 min until 1:00 a.m. even with earplugs I could not sleep. I was falling asleep during the conference the next day. Never again.

10

May

14 May 2024

·

Stayed 2 nights

spacious room , separate living room and bedroom, good amenities

4

Elise

3 Jun 2024

·

Stayed 3 nights

Good location close to lots of restaurants and shopping. The biggest downside was that our bedroom window was right on the BART tracks and the train kept me up all nights of our stay!

8

Claudia

31 Aug 2025

·

Stayed 1 night

Okay, looks a little old @ dingy.

10

Blake

10 Jun 2024

·

Stayed 2 nights

Overall great stay. WiFi is pretty slow for being in the Silicon Valley, AC struggles to keep up.

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Service

Service sentiment is mixed: numerous guests praise friendly staff and helpful valet, while others cite rude or unresponsive front desk, delayed check‑in, and missed or hard‑to‑request housekeeping. Reaching staff by phone and billing/reservation issues were also reported.

Related guest reviews

2

ANITA

22 Jun 2025

·

Stayed 1 night

I got in to hotel late and they gave my room away and sent me to another hotel

10

John

6 Feb 2025

·

Stayed 1 night

The staff was extremely accommodating w/ my requests. Early check-in, and late check out, no problem. I’m grateful, and appreciative.

4

Keith

3 Apr 2025

·

Stayed 5 nights

Requested to have the room being cleaned daily, yet they didn’t do it. Talked to the front desk requested cleaning service that was not performed in the afternoon. The staff said that no service was available. No cleaning staff! Had been staying in that hotel over the years. The level of service went downhill.

6

Jonas

18 Aug 2025

·

Stayed 2 nights

My major beef is the people at the front desk especially the check out process I was standing at the checkout line and this woman didn’t say hello or good morning she motioned for the paper work I was holding and it was just so offensive that I will never stay at this property again.

10

Melissa

18 Aug 2025

·

Stayed 1 night

Staff was amazing.

10

JoAnn

18 Apr 2024

·

Stayed 2 nights

Staff are friendly and helpful. Very clean.

2

Brian

30 May 2025

·

Stayed 2 nights

Used to love this place but please don't stay here. My money has been stolen by the hotel. My brief encounter recently: At midnight on the night of my arrival I was denied check-in for a booked room at the front desk. It was on the grounds of not having a physical credit card for incidentals. I offered Apple Pay but they do not accept that per their policy. All they said was "Sorry" and stared at me until I left. Fine. It was easy to take my business elsewhere; their loss of my business, so I thought... The next morning I get a charge on my credit card from these people for the rooms they denied me only 8 hours earlier. The hotel's customer service phone line was no help and punted me to Hotels.com. When Hotels.com inquired about the refund I was told "we weren't able to obtain an approval from the property manager to waive the change fee." So this is where we are. Please don't support this institution by staying here.

8

Isabel

10 May 2025

·

Stayed 2 nights

Valet staff was the best! They gave the best advice on where to eat and what to do. Very friendly, talked to them more than the front desk.

2

Pedro

23 Aug 2023

·

Stayed 1 night

Front desk staff is really rude.

10

Daniel

9 Aug 2024

·

Stayed 6 nights

The facility is well maintained, breakfast is fantastic and the BART is steps away. The best part is the helpfulness of the staff.

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Location

Across from the BART station and close to the freeway, the location is convenient for Bay Area travel. A few note the immediate area is more business park than dining district, though restaurants and shopping are a short drive or one stop away.

Related guest reviews

10

Jim

25 Jun 2024

·

Stayed 6 nights

We stay here whenever we visit the Bay Area. The location is excellent with easy freeway and BART access. The suites are spacious and well appointed, the staff is very courteous and helpful, and the included breakfast buffet is a nice added bonus. And the onsite restaurant for dinner is surprisingly on par with any fine dining establishment in the area. Finally, another added bonus is each adult guest gets a coupon for two free happy hour drinks at the bar each night.

8

Teresa

22 Sept 2025

·

Stayed 2 nights

Good stay, convenient location.

10

Scott

22 May 2025

·

Stayed 1 night

Great place centrally located

6

Nina

27 Nov 2023

·

Stayed 3 nights

Many guests (including ourselves) appreciate the pet friendly policy at this hotel, which means it is very busy around the holidays. That being said, the property is clean, the amenities are good and the staff is lovely and helpful. The area immediately surrounding the hotel is a business park, so there are few restaurants, stores, etc. within walking distance. If you are driving, however, it is close to most things within Walnut Creek.

10

Norman

22 Oct 2024

·

Stayed 3 nights

Clean, friendly staff. Close to Bart station was unexpected bonus.

10

mable

4 Aug 2025

·

Stayed 2 nights

Mainly is that this hotel located right by the yellow line Bart directly from SFO International Airport, mid point to my relatives who could meet us without too much driving, perfect for our family reunion. I love shopping in Walnut Creek which is only 1 bart stop from the hotel, another great point for me to choose this hotel.

6

James

2 Jul 2025

·

Stayed 4 nights

Worst complaint: Parking was restrictive. No real open parking for guests. Two choices were to use a public parking garage or valet parking. Since valet was just a few more dollars per night, we opted for valet parking, The parking constraints were not very clear when we booked. THE ROOM: The room was comfortable but a little out dated. I would expect Embassy Suites to have upgraded to Smart TVs by now with few Apps. Would have been nice to log into a few of my apps on the TVs. FREE BREAKFAST: Adequate, but subpar compared to the eight other Embassy Suites I have stayed at across the country. HAPPY HOUR: Not bad. We were satisfied. PROPERTY LOCATION: Very good. Easy on/off highway I-680. Also. literally across the street from the BART Subway/Train Station into San Francisco. Very convenient for sightseeing and touring. THE STAFF: The staff receives my "Double Thumbs Up Chuck Norris Seal of Approval." Top notch service. From the front desk to housekeeping to the restaurant team, all were very friendly and helpful. FINAL THOUGHTS: Would I stay here again? I would consider it if they upgraded the room technology and made parking a little more convenient. So other than the few minor hiccups mentioned we did enjoy our quick 4-day stay.

10

Patricia

13 Feb 2024

·

Stayed 1 night

great location

10

Martin

21 Jun 2025

·

Stayed 6 nights

Convenient location for our activities. Very easy access to the area, to the Interstates, and to BART. Suite was clean, comfortable, and quiet. Housekeeping upon request. Employees were friendly and hard working. Adequate buffet breakfast included in nightly rate. Evening restaurant/bar food was surprisingly good. Valet parking only; adds $34 per night to the published nightly room charge.

10

William

21 Nov 2023

·

Stayed 2 nights

Great location, safe, close to freeway, good dining and bars in walking distance, nice hotel with pool and gym.

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Dining

Breakfast draws consistent praise, especially the made‑to‑order omelets; many also enjoy the evening drinks. Some found snacks limited, occasional closures or lukewarm items, and an on‑site restaurant with limited hours or pricier menus.

Related guest reviews

8

Michael

29 Dec 2024

·

Stayed 2 nights

The property is beautiful with spacious and clean rooms. I was very disappointed to get hit with a $34 per day parking fee. There is a restaurant on the property but it doesn't open until 5:00 pm and the menu is quite limited. The breakfast was included and the coffee was great and buffet was edible, they do offer custom omelets and pancakes and they were great.

10

James

25 Aug 2025

·

Stayed 1 night

Just what I would expect from the Embassy suites. Excellent rooms. Great happy hour. Very nice breakfast. Loved it all.

10

Juan

26 Aug 2025

·

Stayed 2 nights

Excellent value, family friendly, breakfast is top notch, staff at breakfast buffet is very attentive, they kept food well stocked and food area very clean. This will be my go to spot when in the area.

2

Chris

24 Aug 2025

·

Stayed 2 nights

It is really gone downhill and I will not be back. The rooms used to be stocked with snacks and drinks. The pictures from the hotel 77 website show that to still be one of the amenities. That proved to be inaccurate and false advertising. Friday night wasn't terrible, besides the reception hour snacks which were subpar and ran through. Most of the stuff was gone and the rest just a few scraps holding on, begging for someone to put them out of their misery a theme that was reoccurring amongst most of the things in this hotel including the front desk staff. They do give you two complimentary drinks that the whole hotel can partake in between the hours of 5:00 and 7:00 p.m. Great perk, unfortunately they have one bartender and a very depressing selection of alcohols, for example, I drink bourbon and they didn't have one, quite frankly they look to be out of a lot of things both days. Friday night I waited in a line for upwards of 20 minutes. Saturday, my son and I woke up and decided to go give the complimentary breakfast a try. The prepared food was dry French toast sticks not warm enough to melt the cold butter next to it, some wet sausage patties, scrambled eggs, along with some undercooked potatoes. There was an assortment of bread Bagels cereal some fruit and a fruit bar with basic melons. There's so much more but no room left to review. Dont stay here. There's nothing this place is super close to that warrants a stay here. Declining prices say a lot.

8

ronald

30 Jul 2025

·

Stayed 1 night

Breakfast buffet was good,didn’t like parking in garage very tight parking,air conditioner not working that well, restaurant menu very small and way overpriced

8

Kevin

22 Aug 2025

·

Stayed 2 nights

The property was good but certainly wasn’t like it once was when it opened. Breakfast was very good. The complementary open bar was okay. Again not like it once was.. free appetizers were pretty sparse.

10

Marisa

11 Nov 2025

·

Stayed 1 night

Beautiful hotel. Breakfast was phenomenal

10

Horatio

3 Jul 2025

·

Stayed 3 nights

Excellent breakfast service... great selections and very friendly staff.

6

Gloria

7 Jan 2025

·

Stayed 3 nights

Closing the bar service because somebody called in sick is no excuse. After a long drive or flight sometimes you just need to relax with a drink. Beer and wine can be poured by anyone on staff or just point them to the store in the lobby. Nothing like that was done and folks were walking away angry. A group was sitting there with cups of water. And let's not talk about the coffee stations with no coffee and no urgency to replace with fresh. Oh annd the $34 parking per night plus the tipping, next time I'll drive a bit farther and save the time, money and energy. Other than that the Breakfast and dinner hamburgers were very good.

10

Brady

3 Aug 2025

·

Stayed 1 night

Everything was great. Awesome happy hour and breakfast. Only downside was parking for trucks.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $120	2 $151	3 $160	4 $154	5 $139	6 $146	7 $141
8 $126	9 $143	10 $150	11 $151	12 $147	13 $135	14 $138
15 $126	16 $148	17 $157	18 $155	19 $163	20 $130	21 $130
22 $130	23 $123	24 $167	25 $235	26 $264	27 $214	28 $165
29 $135	30 $141

Embassy Suites by Hilton Walnut Creek

Prices for Embassy Suites by Hilton Walnut Creek

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed, Microwave, Corner (2 Rooms)

Suite, 1 King Bed with Sofa Bed, Microwave (2 Rooms)

Suite, Multiple Beds, Microwave

Suite, 1 King Bed with Sofa Bed, Microwave

Suite, Multiple Beds, Microwave (2 Rooms)

Suite, 1 King Bed, Accessible, Microwave (Mobility & Hearing, Roll-In Shower)

Suite, 2 Double Beds, Accessible, Microwave (Mobility & Hearing)

Guest reviews of Embassy Suites by Hilton Walnut Creek

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Embassy Suites by Hilton Walnut Creek

Considering this hotel for your Walnut Creek trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $160	26 $312	27 $246	28 $129	29 $114	30 $115	31 $114