Baymont by Wyndham Fort Collins

Elevator wasn’t working

Room on third floor and elevator broken.

Property is really run down, the elevator didn't work, room smelt like piss, mattress was lumpy. The room faced the highway and all night long it was noisy. Morning breakfast bar wasn't very clean, no napkins or paper towels for guests. Will never stay there again.

The hotel itself was clean. Room was decent. Good water pressure in the shower. The building is "no smoking", which we loved but, every time we came in or left there was a crowd of people, workers and their friends,right outside the door smoking so we had to walk thru a cloud of smoke. The elevator was not working so we got our steps in going to the third floor. The vending machines all had hand written "out of service" signs on them and the ice machine was not working.

The elevator was broken during our entire stay. We were given a room on the third floor at the very end of the hall, this being the furthest away from the lobby. On our first night, there was a fire-faulty wiring. The mirror fell off the wall, we discovered our door would not lock while we were away, there was no coffee maker in the room, the parking lot flooded and we had to park in the next hotel's parking lot - and we had to ask for more toilet paper. Overall, very miserable stay.

This property is on the way out. Elevator “hasn’t worked in quite some time.” Breakfast was a joke. Advertising weekly rates is a sure sign of trouble.

This was by far the worst hotel stay I have ever experienced. We arrived eager to celebrate with our son, but from the moment we checked in, everything went wrong. The elevators were broken, forcing us to lug our bags up multiple flights of stairs. The ice machines on our floor were also out of order, with no alternatives provided. When we finally entered our room, we were shocked to find it filthy and completely unprepared. The sheets were stained, the carpet was grimy and needed vacuuming, and there was visible dirt and dust everywhere. The staff had to clean the room while we waited in the hall —an unacceptable delay at check-in. Things only went downhill from there. We requested fresh towels several times, yet never received any. Our beds went unmade, trash was never emptied, and housekeeping never showed up at all. Every interaction with the staff underscored the disorganization of this hotel—plenty of excuses, but no real solutions. Without question, this was the most disappointing and poorly managed hotel experience I’ve ever had.

CONS: * Walls dirty * Hair in bathroom * Loud slamming of doors at night. * Was given wrong room upon check-in and walked in on some poor guy trying to sleep. * Elevator non-functional. * A/C unit barely able to keep temperature at a reasonable level. It ran 24/7 for 3 days. * Breakfast extremely limited. Waffles and Cereal from what I could see. * Hard to find someone at front desk in the evening hours. Missing in action. A buzzer or doorbell would have been fine if they were busy doing something else. * Bed was as hard as a rock. Barely more comfortable than sleeping on the floor. * Toilet seat almost falling off the toilet. PROS: * Property generally picked up, but still looked run-down. * Sheets were clean, room was fairly clean. (hair dryer and A/C unit were "grimy" though). * Water in shower was hot and at a good high pressure. * Free internet (although it felt a bit slow). * Denny adjacent to property was very convenient (but also run-down). * Parking not an issue. No sense of feeling "unsafe". * No bedbugs. * Rooms are accessed from the inside, not the outside, like a motor-inn. It's too bad, because it wouldn't take much effort to get this hotel into better shape. With more maintenance and housekeeping effort this place would be perfectly fine. Servicing the air conditioning units would likely SAVE them money instead of forcing people to run them full-time at poor efficiency to get the temperature down to where it needed to be.

The elevator was not working. I am almost 77. It was somewhat difficult getting things to my room. The person working the front desk did carry my suitcase for me. I have trouble with your website that there was no offer for senior discount or disabled rooms. The outlet was not working properly near the sink. It was difficult for me to use my water flosser. I was not able to get ice. There was no coffee creamer for coffee in the morning. So many more then on problem. They could make any refund or discount becuse I did not book directly.

Old and run down. Elevator didn't work....

This hotel should not even get 1 star. This hotel is AWFULL. It is run-down and filthy. The bedding was washed but had stains. Walls, carpets and ceilings had stains everywhere. Shoes stuck to sticky carpet everywhere in room. Mold on bathroom ceiling. Sliding door to bathroom didn't close completely. Room Refrigerator was scary, belonged in the dump. Animals were not allowed but dogs were seen in the hotel. Breakfast area was awful, dirty and consisted of dry cereal, toast and a dirty waffle maker and a few other items. Hallways were not vacuumed and the hotel was just dirty everywhere and falling apart. This is truly the worst."hotel" I have ever stayed in. I am contacting the hotel in an attempt to get my money back. This is advertised as a Baymont by Wyndham hotel, but it is owned by a different company and does not live up to the standards of this hotel chain. Don't be fooled like I was. Worst hotel experience ever!

If I could rate it lower than I did, I would. We arrived to find the elevator out of service (and we are seniors), the room in total disrepair, blood on the curtains and in the bathroom, and ants everywhere. Breakfast had NO coffee. I do feel that wasn't the clerk's problem as she was dealing with no elevator and no internet service.

This hotel is poorly maintained and not clean. There was a roach in our room and when we checked out there was no one at the front desk to talk to about it. We communicated this to the hotel after checkout via the text thread they started when we arrived, but there was no response.

Property is really run down, the elevator didn't work, room smelt like piss, mattress was lumpy. The room faced the highway and all night long it was noisy. Morning breakfast bar wasn't very clean, no napkins or paper towels for guests. Will never stay there again.

Room was disgustingly filthy and in terrible shape. The pictures online make this place look like it's been completely remodeled and updated but that is NOT the case. Lobby, property, rooms, halls are all outdated, dirty and unsafe.

Staff was friendly. Very dirty hotel. Sheets stained badly

When we arrived the gentleman at the front desk was very kind and main lobby was okay but the elevator was broken. The room we were assigned was frankly unsafe. There was broken picture frames, with loose glass, above the beds, holes in the walls and ceilings, exposed wires in the bathroom, and evidence of insects (legs, waste, sheds, ect) on the sink counter. We were told to touch base with Expedia regarding a refund. Expedia tried for over a a week to get in contact with a manager and the Expedia rep that we worked with reported that the hotel eventually just stopped answering their calls. We will not be returning to this property.

This was by far the worst hotel stay I have ever experienced. We arrived eager to celebrate with our son, but from the moment we checked in, everything went wrong. The elevators were broken, forcing us to lug our bags up multiple flights of stairs. The ice machines on our floor were also out of order, with no alternatives provided. When we finally entered our room, we were shocked to find it filthy and completely unprepared. The sheets were stained, the carpet was grimy and needed vacuuming, and there was visible dirt and dust everywhere. The staff had to clean the room while we waited in the hall —an unacceptable delay at check-in. Things only went downhill from there. We requested fresh towels several times, yet never received any. Our beds went unmade, trash was never emptied, and housekeeping never showed up at all. Every interaction with the staff underscored the disorganization of this hotel—plenty of excuses, but no real solutions. Without question, this was the most disappointing and poorly managed hotel experience I’ve ever had.

Worn carpet, room smelled bad - awful really. Holes in drapes. Holes in walls. Carpet sticky- gross! Thank goodness they have very nice staff.

We got to our room and it smelled really bad, stains on the wall, and so many broken things. We couldn't stay the night because of the smell.

Room was very small, carpet was in terrible shape but it was quiet and clean. We had to lift our suitcase over the mini fridge to get in the room.

Property is really run down, the elevator didn't work, room smelt like piss, mattress was lumpy. The room faced the highway and all night long it was noisy. Morning breakfast bar wasn't very clean, no napkins or paper towels for guests. Will never stay there again.

Booked a double queen room through hotels.com. Get there and they give us a double full size room and state that there is no queen beds in the whole hotel. Blames hotels.com “they need to change that” Room ac unit is missing the louvers. Hardware cloth instead, full of dust.

The tv didn’t work right/ The heat was hard to regulate. No breakfast.

My reservation was for a room with a queen bed but i was given a room with a double bed. The bed is FIRM.

The traffic nearby was really loud. The windows or building just isn't very soundproof and it's so noisy. There was alot of sketchy looking people hanging out in the parking lot late at night.Our room bathroom lock was broken and our room smelled bad. I wont stay there again

The television wasn't working and thr soda machine was empty.

No working a/c, did change rooms but TV did not work in 2nd room. Rooms were very outdated.phone did not work for front desk or pressing "0".only had white bread or hotdog buns at breakfast, no fruit,and cereal was stale

You get what you pay for. Small room. Stained carpet. Rock hard bed.

CONS: * Walls dirty * Hair in bathroom * Loud slamming of doors at night. * Was given wrong room upon check-in and walked in on some poor guy trying to sleep. * Elevator non-functional. * A/C unit barely able to keep temperature at a reasonable level. It ran 24/7 for 3 days. * Breakfast extremely limited. Waffles and Cereal from what I could see. * Hard to find someone at front desk in the evening hours. Missing in action. A buzzer or doorbell would have been fine if they were busy doing something else. * Bed was as hard as a rock. Barely more comfortable than sleeping on the floor. * Toilet seat almost falling off the toilet. PROS: * Property generally picked up, but still looked run-down. * Sheets were clean, room was fairly clean. (hair dryer and A/C unit were "grimy" though). * Water in shower was hot and at a good high pressure. * Free internet (although it felt a bit slow). * Denny adjacent to property was very convenient (but also run-down). * Parking not an issue. No sense of feeling "unsafe". * No bedbugs. * Rooms are accessed from the inside, not the outside, like a motor-inn. It's too bad, because it wouldn't take much effort to get this hotel into better shape. With more maintenance and housekeeping effort this place would be perfectly fine. Servicing the air conditioning units would likely SAVE them money instead of forcing people to run them full-time at poor efficiency to get the temperature down to where it needed to be.

I was attempting to contact the property ahead of time and no one answered. When I arrived at my check in time (3:30pm) I was not welcomed by anyone working the front desk. The property looked abandoned and I had to wait a significant amount of time for someone to arrive and check me in.

This property is in horrible condition. Not only were there holes in the walls, plugs, lights in the the bathroom did not work. Tv did not work. I was charged for my stay in June when i booked in May, gave the front desk my card for incidentals in which he charged me for the stay AGAIN. After calling multiple times emailing them and Wyndham for my refund the last conversation I had with the "Manager " Amanda she said and I quote "the owner just does not give refunds" how is that possible when you charged me TWICE. This place is disgusting and fraudulent. You world be better sleeping in your car!

I rented a room through Hotels.com and the Baymont could not find my reservation and then charged me for the stay.

My stay here was extremely pleasant. The staff is inviting and friendly and made my stay comfortable. Scarlett, Mario and Mimi were amazing and went above and beyond as well as followed all ADA requirements for my service dog and I making our stay seamless.

Staff was very nice

We stayed at this motel June 28- June 30. Staff was amazing made you feel like family always greeting you upon arrival and departure. We stayed in room 110 and it was clean and everything worked great the room was quiet the shower was amazing. Mario and his staff make this motel. We thank you again Hailee and Bobby

We arrived at the hotel at 930 after a 10 hour drive to find out they overbooked us and had no rooms available. It was probably for the best , but they were so rude and uncaring about it . The place was full of people sleeping in their cars with all their belongings. When we walked in we walked past a woman smoking meth , after waiting at the desk for 10 minutes the woman walked in a she was the desk clerk . No sorry no helping us find another room just “ we have no control “ . They said they could not refund our money that had been paid 2 weeks ago and we would have to go through hotels.com for that ( hotels.com was awesome ). While looking for another room the place was still advertising available rooms on the site . There was loud parties in the complex across the parking lot . I have never felt so unsafe in anywhere I have been . Luckily we found somewhere safe and clean 20 minutes away that was amazing . We called the corporate office the next morning and they were not helpful just oh well .We had booked this 2 weeks in advance and prepaid because of graduations in the area and pride weekend so we knew rooms would be full and expensive . We will never stay at another Wyndham !

Avoid this place at all costs. I booked two double queen rooms for my family of 8 and was told at 12:30 a.m. that they “weren’t available” — bait-and-switch scam. We were forced into two tiny single queens. One room was filthy and unusable. The other had a broken A/C that staff wouldn’t fix except to hand us a fan. We all had to cram into one hot, uncomfortable room. Staff was rude, unhelpful, and literally pounded on our door in the morning to kick us out. On top of everything, the elevator is broken, so we had to haul all our bags up the stairs. This location is dishonest, dirty, and hostile. Stay far away.

The staff was hardly ever at the front desk. On multiple occasions other guests knocked on our door between the hours of 10pm - 4 am because they were confused on which room was theirs. The staff was unavailable when I attempted to make a complaint about this. I will not be staying here again.

The staff was amazing, they kept the place clean an orderly under challenging conditions. The price was fair, the neighborhood kind of sucks, but its safe and everyone is nice. I would recommended for a bargain traveler

The location was perfect for proximity to Colorado State but the rooms were in disrepair. Shower door handle was broken off, no shampoo, no coffee for the “free breakfast. “ The place needs a total redo however the bed was quite comfortable. If you just need a bed for the night with a good location it’s good otherwise skip this spot totally.

Property is really run down, the elevator didn't work, room smelt like piss, mattress was lumpy. The room faced the highway and all night long it was noisy. Morning breakfast bar wasn't very clean, no napkins or paper towels for guests. Will never stay there again.

Great location

My stay was for business and only stayed for 2 nights. During the time there, the place was clean and neat and kept well. The front desk staff were friendly and helpful with everything. There were a couple of restaurants around in walking distance that was super nice, after a long day at work.

There were people doing drugs and vehicles in the parking lot. The sheets were definitely just remade, they were wrinkles and hair and they were dirty. The towels also looked like they were just refolded, they did not look clean. The entire property was filthy. Super disappointed! I saw Wyndham and thought it was supposed to be a great place to stay.

We did not realize this hotel was in an unsafe area. There were many long-term residents that were loud and unruly. Kids were riding bikes in the hallway. People were playing loud music. We ended up checking out and not staying. We did not feel safe given the type of people that were using this hotel as their home.

We liked the property as it was clean, in a quiet area, and had nearby dining options. Staff were courteous and informative. Also liked that you could turn room air conditioner to fan only to provide noise to sleep by.

Hotel is not in a good area. Lots of homeless people hanging around hotel even inside. Front desk people are actually behind plexiglass. Tv dis not have remote and when I went down to front desk she apologized and gave me a new remote but it did not work.

This place is a dump in the hood! Homeless people everywhere outside, sketchy neighborhood, not clean or kept at all. I am not positive the pictures are from this hotel or stock photos. I was scare to leave my car overnight and happy to make it out safe the next day.

Just a basic hotel. Nothing fancy. Surrounding area not nice.

This park was very cleanly inside. The only issues I had with it was the breakfast was super small and one of the worst hotel breakfasts I have ever had. Also, the outside just had some weird people around it hanging on the outside of the hotel.

Dumpy. One of the top 5 worst hotels in Fort Collins...ive stayed at all of them. Worst free breakfast ever. Don't plan on it for food. Just sneak in the La Quinta across the street if youre hungry. Tv didnt work. No drink cups. Carpet in room was weird and kinda moist...wear slippers. Only good part was price. The mattress wasnt half bad.

Waffle and cereal are about your only choices at breakfast. Only a couple of people can sit. Carpet seemed wet. Room looked run down and dirty. Turned the heat on briefly by mistake and smelled like burnt hair in the room for hours. Didn’t seem like a nice area. Won’t stay at anymore Baymonts. Twice now was enough.

The tv didn’t work right/ The heat was hard to regulate. No breakfast.

The front desk clerk was rude when we checked in. The breakfast was terrible all they had was cereal and a few muffins. Our beds were comfortable but the heat and air conditioning unit didn’t work and the bathroom had a musty smell and the toilet paper holder was falling off the wall. There was also a real strong smell of marajuana in the hallways

Did not honor my first floor request and the elevator didn't work. No continental breakfast as advertised. Find another place to stay!

It was alot better than I expected. Room was clean shower was hot with good water pressure. Breakfast needs alot of work. But over all it was great.

The desk clerk was very nice. When we went to our room, the AC wasn't working. She gave us another room, in which it was. The bathroom wall was really dirty. When we went down for breakfast, they had waffles but no plates to eat them on. Also, no knives for spreading butter.

This property is on the way out. Elevator “hasn’t worked in quite some time.” Breakfast was a joke. Advertising weekly rates is a sure sign of trouble.

CONS: * Walls dirty * Hair in bathroom * Loud slamming of doors at night. * Was given wrong room upon check-in and walked in on some poor guy trying to sleep. * Elevator non-functional. * A/C unit barely able to keep temperature at a reasonable level. It ran 24/7 for 3 days. * Breakfast extremely limited. Waffles and Cereal from what I could see. * Hard to find someone at front desk in the evening hours. Missing in action. A buzzer or doorbell would have been fine if they were busy doing something else. * Bed was as hard as a rock. Barely more comfortable than sleeping on the floor. * Toilet seat almost falling off the toilet. PROS: * Property generally picked up, but still looked run-down. * Sheets were clean, room was fairly clean. (hair dryer and A/C unit were "grimy" though). * Water in shower was hot and at a good high pressure. * Free internet (although it felt a bit slow). * Denny adjacent to property was very convenient (but also run-down). * Parking not an issue. No sense of feeling "unsafe". * No bedbugs. * Rooms are accessed from the inside, not the outside, like a motor-inn. It's too bad, because it wouldn't take much effort to get this hotel into better shape. With more maintenance and housekeeping effort this place would be perfectly fine. Servicing the air conditioning units would likely SAVE them money instead of forcing people to run them full-time at poor efficiency to get the temperature down to where it needed to be.