Name: JW Marriott Washington, DC
Address: 1331 Pennsylvania Avenue Northwest, Washington, District of Columbia, United States of America, Washington, District of Columbia, US
Price range: US$284–US$1,768 per night
Rating: 8.63

What guests think

At JW Marriott Washington, DC, travelers repeatedly praise the unbeatable central location and generally friendly staff, while noting clean rooms and comfortable stays, but they also report service inconsistencies, confusing elevators, and extra fees that can add up quickly.

Rooms are often on the small side with double beds instead of queens, and some feel dated, though many highlight monument views and comfortable beds. There is no pool, the gym is strong, and valet parking is convenient but expensive. On-site dining earns mixed feedback: several enjoy breakfast and the lounge, while others find options limited or service slow. Expect a well-located, busy city hotel with solid basics and some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Well-equipped fitness center draws praise. No pool, elevators can be confusing or slow, and valet parking is convenient but pricey.

Related guest reviews

10

Teresa

29 Aug 2025

·

Stayed 1 night

Perfect location for a long weekend in DC. Close to the ball and lots of dining options. Room was clean and bed very comfortable. Jim had great equipment and water bottles and fruit.

8

Amanda

30 Mar 2024

·

Stayed 3 nights

Great stay, but was disappointed they did not have a pool. I must have seen an old rating online but there are photos of the old pool still posted.

6

Teron

30 Aug 2023

·

Stayed 3 nights

Beware.. parking is very expensive over $60/day for valley and $42 for self park however there is no re-entry/come and go for self park.

8

Ashley

10 Jul 2024

·

Stayed 4 nights

Convenient to most things. Room was clean. Our house keeping was wonderful! Pool was under construction week of July 4th. Kids were disappointed and so was I. I will call hotels directly to confirm they are in working order before booking from now on.

8

Paul J.

17 Jan 2025

·

Stayed 2 nights

Could walk to all the museums easily. Parking through hotel was very expensive. $72/day plus $60 a day in taxes. Nice workout room.

10

Jacob J

8 Jan 2025

·

Stayed 2 nights

Older but very nice hotel, with some great amenities. Very close to a lot of attractions and great places to eat. The parking rate is a little steep but it was very safe and worth while if you have a car. The valet and front desk host were very helpful.

10

Elisabeth

7 Jan 2025

·

Stayed 3 nights

The elevator system is unique and confusing.

8

Frederick

1 Aug 2024

·

Stayed 2 nights

The pool area was shut down and/or under construction. The gym was needing some work I.e. TVs

10

Stephen

4 Aug 2025

·

Stayed 1 night

The fitness center was probably the most complete and well kept that Ive seen. Staff were very good.

10

Kory

6 Apr 2025

·

Stayed 2 nights

Elevator took a bit to get used to, but not bad at all

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Cleanliness

Rooms and common areas are generally clean, with housekeeping frequently praised. A few guests reported issues like stained linens, mold spots, or maintenance residue.

Related guest reviews

10

Lynda

15 Feb 2025

·

Stayed 1 night

Beautiful hotel. Check in was smooth. Room was very clean.

10

Anna

21 Apr 2025

·

Stayed 3 nights

Beautiful hotel. The room was clean and had everything we needed. The location is close to many attractions.

10

Kharisma

30 Nov 2023

·

Stayed 4 nights

Very awesome property and amenities. Great location and close to everything. Staff was highly attentive to our needs and was very punctual. The hotel and room was very clean, but I did deduct points due to my sheet having a slight stain and sink being clogged. The positive is that the staff came and corrected any complaints or concerns my family had.

10

Jonathan

1 May 2025

·

Stayed 1 night

Clean, professional, and great room!

8

ivo

4 May 2025

·

Stayed 1 night

Liked the convenience of the location and the friendliness and helpfulness of the “ground staff”. Didn’t like length of waiting time for elevators, no tissues in the bathroom, takes a “long time” for sink water to get hot, the bottom of the bathroom door is “mushrooming” (from a past flooding incident?), there was a screw on the floor and a mold spot in the upper door frame into the shower… also:$72 for overnight valet parking?

10

Yannier

20 Feb 2025

·

Stayed 4 nights

"Had a fantastic stay at JW Marriott Washington DC! The location was perfect, the room was spotless and comfortable, and the service was top-notch. The staff was friendly and attentive, making the experience even better. Highly recommend!"

10

Suzanne

15 Dec 2025

·

Stayed 2 nights

The stay was awesome...house keeping/ cleaning staff we absolutley amazing!!!

8

Jennifer

8 Apr 2025

·

Stayed 2 nights

The building is beautiful. It’s well maintained and the cleaning staff did an excellent job. The phones and tv didn’t work and the first day the maintenance didn’t show up. The second day they worked on the tv but 20 minutes later it stopped working. But we weren’t there to talk on the phone or watch tv. Their room service food was awesome. Bagel cream cheese and lox was delicious. Its location is the prime advantage. It’s walking distance to just about everything and only a 15 minute ride to DCA. It’s a typical cost for parking valet in any big city, expensive. O

10

Perry

15 Jun 2025

·

Stayed 2 nights

Room was scrubbed clean!

8

Sarah

6 Sept 2025

·

Stayed 1 night

The location can’t be beat. The room was large; there was a stain on the sheet but I didn’t notice until I pulled back the blanket to go to bed so I just let it go…however, at the price it shouldn’t have had a stain on the sheet. Lovely lobby and nice breakfast area.

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Rooms

Rooms tend to be small, some dated, with double beds instead of queens in many two-bed rooms; some enjoy monument views and comfortable beds. Reports include thin walls, occasional hot-water or A C issues, weak TV signal, and missing in-room safes.

Related guest reviews

6

Narsid

4 Apr 2025

·

Stayed 1 night

Incredibly loud, impossible to sleep because of construction next door. No safe. No view. 3/5

6

Simon

2 Nov 2025

·

Stayed 2 nights

Check in desk was often overwhelmed with a long queue. Internet was not free unless member of some club. That was the first time I’ve stayed anywhere without free basic internet for many years (including far more high-end hotels than this one). It’s unacceptable. It’s not the cost, it’s the greedy principle. You don’t charge for tap water, so don’t charge for internet. The bath/shower couldn’t drain water as fast as the shower provided it, so that the tub gradually filled during a shower. Seems like a simple plumbing issue that needs sorting out. Seems like the hotel spends money on a glamorous huge lobby but neglects several things more important to the traveller. On the up side, the staff were friendly and capable.

4

Donna

1 Dec 2024

·

Stayed 2 nights

I have stayed here before but don’t think I will again. The shower facet wasn’t fully connect to the wall and the water temperature was either scalding hot or cold and the sink faucets were not matching on both sides and the tv picture was not clear. Just expected more for the price.

8

Jean

6 Apr 2025

·

Stayed 2 nights

The property and room was beautiful and, as always, immaculate. The only complaint is noise from other guests. We could hear them through the walls and they kept us up bothnnights.

10

Nancy

15 Jun 2025

·

Stayed 1 night

Loved our room with a Washington Monument view! Watched the 250th Army Birthday Celebration fireworks from our comfy chairs at the window! So special!!!

8

Michel

25 Sept 2025

·

Stayed 2 nights

The hotel is overall great, it’s clean and the service is excellent. I especially liked the water pressure in the shower. The room amenities are a bit disappointing for a JW Marriott. The coffee machine was subpar, the TV signal was weak and choppy at times, and there was no safe in the room.

8

Jonnie

21 Sept 2025

·

Stayed 1 night

Beds were uncomfortable. Shower was a tub.

8

Tara

25 Nov 2024

·

Stayed 1 night

The location is amazing, right next to Freedom Plaza, National Theatre and just steps from the Mall. We had three adults in the room and they are NOT queen beds. So, be aware - they're full size mattresses. But it's a nice room and clean

10

Alejandro

11 May 2025

·

Stayed 3 nights

Very well located, typical good quality JW type hotel. Staff helpful. The rooms are small though, but I guess expected being in the heart of DC

8

Lisa

26 Dec 2023

·

Stayed 4 nights

Was not told when I checked in--or when I made the reservation--that I would be paying a $25 resort fee per room, per night. This was a surprise charge on my bill when I checked out. Not happy about the hidden fees. Glad I paid extra for rooms with view. But windows in upper level rooms very small--and room itself is quite small. Noisy refrigerator in room, so we unplugged it.

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Service

Staff are often friendly and helpful, but service is inconsistent. Common complaints include long check-in lines, slow responses or valet, and confusion or disputes over destination fees and billing.

Related guest reviews

6

Luis

1 Jan 2025

·

Stayed 4 nights

We will not stay here again. It was impossible to reach someone from our room phone. A robot kept asking what we needed. After ordering room service from the front desk and waiting for one hour, the food was delivered in a bag like ordering from doordatch. The elevarators could use a cleaning. One day we left the room at 8:30 and came back at 4:30 and the room was not done. There was no safe deposit box in the room. I could go on and on

8

William

15 Dec 2025

·

Stayed 1 night

All great except not enough staff at desk, esp at checkout time, and no concierge.

6

Simon

2 Nov 2025

·

Stayed 2 nights

Check in desk was often overwhelmed with a long queue. Internet was not free unless member of some club. That was the first time I’ve stayed anywhere without free basic internet for many years (including far more high-end hotels than this one). It’s unacceptable. It’s not the cost, it’s the greedy principle. You don’t charge for tap water, so don’t charge for internet. The bath/shower couldn’t drain water as fast as the shower provided it, so that the tub gradually filled during a shower. Seems like a simple plumbing issue that needs sorting out. Seems like the hotel spends money on a glamorous huge lobby but neglects several things more important to the traveller. On the up side, the staff were friendly and capable.

6

Kameh

27 May 2025

·

Stayed 3 nights

The bathroom situation was not ideal — it had a glass pocket door. I also requested that my room be cleaned, but it was not done properly. At checkout, I noticed I was charged for breakfast, even though I had asked for it to be removed. Each day I was told I had a $17.50 credit for dining at the hotel, but this was not reflected on my final bill. Additionally, the room was very small, even though the online description stated it was suitable for four peopl

8

Lisa

22 Dec 2022

·

Stayed 2 nights

Mostly great, with a couple of glitches in service. The wait to get our our car from the hotel valet at 9 PM was about a half hour, which is unacceptable at $75/night. When I called for room service, I was put on hold and left there for several minutes. I called 3x before someone actually answered the phone and spoke to me. My bed was very poorly made - I am not sure whether the sheets were clean. There are LOTS of little details going wrong here on the staffing/service end of things. But the location can't be beat, and the staff is friendly. It wasn't even that busy when I was there, so I didn't get the sense that this was just a holiday crunch or an understaffing problem. Anyway, it was not a 4-5 star experience, despite the luxury address and pricing.

2

Hyongjun

30 Jun 2025

·

Stayed 3 nights

I stayed at this hotel from June 18 to June 21 and checked out on the 21st. A security deposit of $238.53 was charged to my card at check-in. During my stay, I did not use any of the hotel’s services, such as the restaurant or mini bar. However, I have not received any refund for the security deposit as of June 30. I’ve contacted the hotel but have yet to receive a resolution. Very disappointing experience. The hotel is quite old. Location is great and minutes to White House.

8

Gregory

15 Jun 2025

·

Stayed 2 nights

The location was amazing. The issue I had is that there is a resort fee at this location and i was never told anything about what it offerred. The staff should have said there is a resort fee and told me what it includes. I thus paid for perks that I didn't use because the staff neglected to say anything like they are supposed to. I think the property should refund me this fee as i paid for someone that I didn't get to use because the staff didn't do their job.

6

LaKeisha

6 Jan 2024

·

Stayed 3 nights

Nice property, friendly staff but slow valet and housekeeping.

6

kanar

11 Sept 2023

·

Stayed 1 night

we stayed for one night - great location, nice hotel, but very disappointing check-in process - our room was not ready until almost 2 hours after check-in time - we had a dinner reservation and asked the front desk to move our stuff to the room once it is ready and they assured us they will take care of it - we came back from dinner 2 hours later and we had to chase our luggage because front desk did not let the bellman know! - very disappointing communication and check - in process specially for this type of hotels -

8

Terrace

23 Apr 2025

·

Stayed 3 nights

Great location. Great room. They have a huge check in problem though with long lines and poor communication.

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Location

Outstanding central location within easy walking distance of the White House, National Mall, museums, restaurants, and Metro. Ideal for sightseeing.

Related guest reviews

10

Jennifer

9 Apr 2024

·

Stayed 4 nights

The location is amazing. You can walk everywhere.

8

Rocco

23 Apr 2025

·

Stayed 3 nights

Beautiful hotel in a great location.

10

Willem

24 Oct 2025

·

Stayed 4 nights

Perfectly situated for all the Washington landmarks

10

Michelle

29 Mar 2025

·

Stayed 1 night

Beautiful hotel and in a great location for all the sites.

10

Maureen

19 Jun 2025

·

Stayed 2 nights

Awesome! Close to museums and monuments downtown DC

10

Lucy

16 Jun 2025

·

Stayed 3 nights

Great location near most touristy places . Many restaurants around, close to public transportation as well. Staff was very welcoming and rooms were nice & spacious.

10

Mark

28 Apr 2024

·

Stayed 2 nights

Great location in the heart of DC. The hotel is clean and modern, and the service is friendly and professional. Close to the Mall and other attractions.

8

Luis

5 Sept 2025

·

Stayed 1 night

Friendly staff, clean room, breakfast buffet is $27 we’reAper adult $15 per child 12 and younger includes drink and coffee. The beds could use a better comforter it was too thin! And parking was $72 for large vehicle. We stayed during a weekend and found street parking for FREE. We didn’t move the car we just walked or rode to attractions. Example the White House is 6min away. National mall and others few minutes away. Guards on site so it is safe.

10

Stephanie

23 Sept 2025

·

Stayed 3 nights

Awesome property and great location.

10

Lee Clark

14 May 2025

·

Stayed 3 nights

Perfect location

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Dining

Breakfast and the lobby lounge receive positive notes, and some appreciate the daily F and B credit. Others cite limited on-site options, slow room service, or uneven value.

Related guest reviews

6

Christina

26 Apr 2025

·

Stayed 3 nights

Wonderful location, able to walk to all DC museums and monuments. Valet parking and bellhop’s were amazing. Honestly the best part of our stay. No safe in room. Used the lockbox at desk. Was then questioned for ID that was locked in the box. Good luck. Bar and restaurant were only fair. We left a day early.

10

Chris

2 Apr 2025

·

Stayed 3 nights

The Hotel has one of the best locations in DC, the pricing is not bad for the area and the accommodations are pleasant. I would say that the water heater is dependent on your neighbor using it at the same time. Runs out quickly. The dinner options in the hotel are few but outside the hotel has many. The hotel breakfast and lunch are very good. Get help on the elevator operations to make getting around faster. I would definitely recommend this hotel and would definitely stay here again. Love it

10

Deirdre

6 Aug 2025

·

Stayed 1 night

EVERYTHING WAS AMAZING FROM CHECK IN TO ORDERING ROOM SERVICE. DRINKS UN LOUNGE 1331 WERE GREAT VERY PERSONABLE BARTENDERS. BREAKFAST WAS DELICIOUS

10

JONATHAN

16 Mar 2023

·

Stayed 5 nights

The market in the lobby was really overpriced and the Starbucks food options were very minimal. Staff was nice and the store was clean.

10

Elizabeth

14 Mar 2025

·

Stayed 3 nights

Friendly staff and delicious food and service at the restaurant in the hotel.

6

Barbara

2 Jun 2025

·

Stayed 1 night

Could not get food service delivered when I ordered from restaurant. Made me wait to get my food. I won’t stay here again

8

Eugene

14 Apr 2025

·

Stayed 1 night

Its is a fantastic location. Hotel breakfast was great and staff friendly. Room needed another dusting and room walls are thin so you can hear voices, coughing etc from next door.

8

Luis

5 Sept 2025

·

Stayed 1 night

Friendly staff, clean room, breakfast buffet is $27 we’reAper adult $15 per child 12 and younger includes drink and coffee. The beds could use a better comforter it was too thin! And parking was $72 for large vehicle. We stayed during a weekend and found street parking for FREE. We didn’t move the car we just walked or rode to attractions. Example the White House is 6min away. National mall and others few minutes away. Guards on site so it is safe.

8

Jennifer

8 Apr 2025

·

Stayed 2 nights

The building is beautiful. It’s well maintained and the cleaning staff did an excellent job. The phones and tv didn’t work and the first day the maintenance didn’t show up. The second day they worked on the tv but 20 minutes later it stopped working. But we weren’t there to talk on the phone or watch tv. Their room service food was awesome. Bagel cream cheese and lox was delicious. Its location is the prime advantage. It’s walking distance to just about everything and only a 15 minute ride to DCA. It’s a typical cost for parking valet in any big city, expensive. O

10

Carlos

30 Apr 2025

·

Stayed 4 nights

I would prefer a dining experience inside the hotel. Only breakfast and lunch was available which made it inconvenient.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$256
February	US$352
March	US$444
April	US$457
May	US$397
June	US$432
July	US$359
August	US$274
September	US$402
October	US$427
November	US$331
December	US$268

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $1,491	17 $651	18 $336	19 $329
20 $327	21 $675	22 $1,768	23 $874	24 $689	25 $393	26 $401
27 $542	28 $805	29 $1,312	30 $414

Su	Mo	Tu	We	Th	Fr	Sa
				1 $389	2 $317	3 $374
4 $331	5 $430	6 $459	7 $446	8 $376	9 $1,048	10 $394
11 $507	12 $702	13	14 $1,073	15 $608	16 $284	17 $287
18 $306	19 $436	20 $619	21 $789	22 $488	23 $402	24 $666
25 $459	26 $561	27 $561	28 $619	29 $376	30 $310	31 $310

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Premium Room, 2 Double Beds (Mobility Accessible, Tub)

Room, 1 King Bed (Mobility Accessible, Tub)

Room, 2 Double Beds

Room, 1 King Bed (Hearing Accessible)

Premium Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Pennsylvania Avenue View)

Room, 2 Double Beds (Hearing Accessible)

Premium Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Room, 1 King Bed

Room, 1 King Bed (View)

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium Room, 2 Double Beds (View)

Premium Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 2 Double Beds (View)

Suite, 1 King Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about JW Marriott Washington, DC

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Prices for upcoming dates