Is parking available at the property?

Yes, parking is available on-site. Valet parking is offered at a fee of USD 42 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7 AM to 11 AM for a fee of approximately USD 15 to 20 per person.

Are pets allowed at the property?

Yes, pets are allowed with a pet fee of USD 150.00 per accommodation, per stay, and a pet deposit of USD 50 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in St. Augustine's historic district, just steps from Flagler College and St. George Street. It is 0.5 miles from Castillo de San Marcos National Monument and 4.4 miles from St. Augustine Beach.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The property also features a rooftop pool, and the outdoor pool is seasonal.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 25.00 per night. Advance request or confirmation is required for availability.

Casa Monica Resort & Spa, St. Augustine

Average nightly price at Casa Monica Resort & Spa, Autograph Collection by month, last 12 months (USD)
Month	Average price
January	US$341
February	US$406
March	US$428
April	US$443
May	US$405
June	US$355
July	US$397
August	US$364
September	US$446
October	US$297
November	US$393
December	US$579

What guests think

Casa Monica Resort & Spa, Autograph Collection draws praise for its walkable, historic location and welcoming staff, while reviews also note dated room elements and added costs like valet-only parking and resort fees.

Rooms vary from comfortable and spacious to small or basic, with several comments about loud HVAC, thin walls, low water pressure, and a frequent lack of in-room refrigerators. Guests enjoy the bar, Starbucks, and on-site dining, though menus can be limited or pricey, the pool is modest, and some amenities or beach-club photos are off site. Overall, expect a character-rich, centrally located stay with generally friendly service, though experiences can vary due to upkeep and occasional service inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Valet-only parking is common and pricey, and several guests mention added resort or amenity fees. Facilities include a small pool and gym with occasional maintenance issues, a popular lobby bar and Starbucks, and access to an off-site beach club.

Related guest reviews

8

Tamie

28 Aug 2025

·

Stayed 3 nights

resort fees and parking fees were expensive and not disclosed! elevator issues only one working elevator

10

MICHAEL

6 Nov 2024

·

Stayed 3 nights

They have EV plugs however they didn’t mention that you needed to bring your own adapter. Would be good to know this information in advance. Especially for Tesla vehicles.

8

Theodore

27 Feb 2025

·

Stayed 6 nights

Very nice restaurant, bar and pool. Easy access to shopping and Starbucks

10

VICKY

23 Jun 2023

·

Stayed 2 nights

Breakfast was wonderful. It was a buffet style and food was very good. Front desk was nice and checkin was fast. Pool was clean but very full daily. No hot tub.

8

Deborah

28 Feb 2023

·

Stayed 3 nights

The property was beautiful, but it was way too expensive. We paid $600 per night for Friday and Saturday and we could have paid much less somewhere else. We would not stay there again if it continues to be that expensive.

10

Gloria

4 Jul 2024

·

Stayed 4 nights

Loved the Casa Monica .. absolute perfect location to everything ! Great lobby , restaurant , and even has a pool and Starbucks . Historic details all over hotel .

8

Scott

7 Nov 2023

·

Stayed 2 nights

Our room had a great mattress, bathroom and size for a King Bed. The artwork throughout this property makes it so enjoyable to walk thru whether on your floor or even using a stairwell to the Lobby. Having a starbucks in the lobby was a bonus. Didn't care for the pool since it was 3.5" so kind of an oversized kids pool. Jacuzzi and work out room was solid.

6

Kimberly

27 Aug 2024

·

Stayed 3 nights

The property was nice but we could not figure out where to park. We drove around for 40 minutes only to find out they have valet parking only. There is no self parking and that is an additional $39 per night! I believe with the price to stay at this hotel it should be included. The pictures shown to advertise this facility are deceiving. The picture of the pool is actually at the Serenata Beach Club located 15 minutes away. It is a pretty hotel within walking distance of several locations and shopping. The staff at Casa Monica are super friendly.

10

Joe

31 Mar 2024

·

Stayed 2 nights

Beautiful, historic property Convenient to most attractions Courtesy transportation to their beach club

8

loving

10 Nov 2024

·

Stayed 2 nights

This Historic Hotel is in a great location and the pool is quite nice. We only wished we had been able to go to the beach club which happened to be closed because of the hurricane damage.

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Cleanliness

Many guests describe the hotel and rooms as very clean, with attentive housekeeping. However, there are recurring reports of stained or musty carpets, dusty fixtures, and occasional lapses such as late or missed service or a not-so-clean pool.

Related guest reviews

10

Rodrigo

18 Apr 2025

·

Stayed 2 nights

Pool wasn't exctly clean

6

Lorainne (Simone)

22 Nov 2025

·

Stayed 4 nights

The room was moderate condition. Carpet on the floor had a peculiar odor and had a moist sticky feel to it. Water pressure in the shower was very slow.

10

Elise

24 Aug 2024

·

Stayed 1 night

I cannot say enough good things about this hotel. It was the most cleanest hotel I have ever patroned. I don’t know how they got their grout this clean in the bathroom! The towels were fluffy, beds comfy, extra pillows, robes to use, beautiful accommodations & top notch service. Perfect location to all the things!

8

linda

18 Sept 2024

·

Stayed 2 nights

Staff excellent. Property beautiful. Not maintained well. Curtains in room were torn & glass tops of furniture had food smears & finger prints. Tops & inside of lamps were horribly full of layers of dust & dirt & Spanish lamp in corner hadn’t been cleaned in years. Ceiling fan was dirty & carpet on edges was dark and dirty so u could tell it wasn’t vacuumed around perimeter ever. Such a shame for such a beautiful place. Staff was incredible.

10

Amanda

27 Aug 2024

·

Stayed 2 nights

Friendly staff and extremely clean

2

Steven

15 Jul 2023

·

Stayed 2 nights

We walked out of this hotel and will never return I turned back the comforter and the were droppings from either a bug or lizzard

10

Angela

7 Mar 2025

·

Stayed 2 nights

Great location. Very clean and maintained. I only have one suggestion and that is better shower heads.

6

Mark

21 Feb 2024

·

Stayed 2 nights

My wife and I could not wait to stay at this historic hotel. Although it was $700 a night, we wanted to treat ourselves. We stayed two nights with a noisy air conditioner that made you wonder if that was mold or just dirt hanging on it. We went out for the day anticipating maid service with fresh white towels only to discover that we did not receive room service. We hurried to find a maid to get fresh towels, etc. She was helpful and kind. The bed alone had a red velvet headboard with two intimidating body mark impressions left from prior guests. The room definitely could use remodeling. Remember, we paid $700 a night for what we would describe as a three star rated hotel. It was immensely disappointing! One plus for the hotel was that the staff was very helpful and nice.

6

William

22 May 2024

·

Stayed 2 nights

Room was not cleaned daily, requested fresh towels and they were never delivered. Everything else was okay but not happy due to lack of service and ignoring our request for fresh towels.

10

William

11 Nov 2025

·

Stayed 4 nights

Staff was very friendly. Room was spotless.

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Rooms

Rooms range from spacious and comfortable to small or basic, with historic decor that some find dated. Common complaints include loud HVAC, thin walls, weak shower pressure, limited or tiny windows, spotty Wi‑Fi, and frequent absence of in-room refrigerators.

Related guest reviews

10

Gustavo

31 May 2023

·

Stayed 2 nights

Great location within walking distance from historic downtown. Everyone was very courteous and friendly. Rooms were clean. Wifi was not as strong, signal would come and go. Overall it was a great experience and we would definitely stay here again.

8

Michele

19 Feb 2025

·

Stayed 1 night

We really liked this property for its location and historic part of St. Augustine. The one (huge) draw back to our stay was the incredibly LOUD HVAC system in our upgraded room. It was like a freight train coming through in the middle of the night. Unfortunately when I told the front desk at check out, they were nonplussed. Not the response

6

Pierre

8 Jan 2023

·

Stayed 19,364 nights

Well located. Friendly staff. For the High price room was very basic, no fridge, very very weak wifi, Bad insonorisation, low pressure in the shower, Small Windows. Do not recommand it.

10

Robert

4 Sept 2024

·

Stayed 1 night

Rooms are a little dated, but overall great experience

6

Laura

27 Dec 2024

·

Stayed 2 nights

Very nice hotel. Would not visit during the holidays unless you like crowds. The location can’t be beat, it’s right in the middle of everything. It had the usual noise in the hallways at night, and I had forgotten to take earplugs. Hey everybody, did you know that it is actually possible to close the door to a hotel room without letting it slam ? Also, did you know that talking quietly in the hallway is respectful to other guests? The room was beautiful, very clean and had an amazing view. We didn’t get the exact room that we booked, so you may want to be careful about that. We were there during the holidays and the bar, restaurant, and lobby were so crowded with people off of the street who were not staying at the hotel, that we couldn’t use any of those amenities . Same goes for the Starbucks, the line was out the door. Couldn’t get room service either, and after looking at the menu, wouldn’t want to. It’s a bit of a problem that the rooms are so expensive, yet the guests do not have any private amenities. The solution to that would be to have a private restaurant, bar, quiet spaces, accessible to hotel guests only. I think they might find it would work out well for everyone.

10

carol

9 Aug 2024

·

Stayed 1 night

One night stay on our nomad adventure heading north. The hotel was comfortable and convenient to walking the old city. Rooms were basic, no refrigerator. We were only bere for one night so we did not pursue getting one. Rooms are not sound proof so you can hear everything in the hallways and if yoi are walking the halls you can hear whats going on in the guests rooms

6

Lorainne (Simone)

22 Nov 2025

·

Stayed 4 nights

The room was moderate condition. Carpet on the floor had a peculiar odor and had a moist sticky feel to it. Water pressure in the shower was very slow.

8

Marc

3 Feb 2024

·

Stayed 3 nights

We stayed 3 nights. The hotel is perfectly located and near the old town, Flagler University, shopping, dining, etc. Very convenient for sure. The restaurant in the hotel was surprisingly VERY good (spoiler alert - save room for the bread pudding desert!). Bar was equally good and welcoming, lobby was comfortable and inviting. The hotel itself is nice - not great but not bad either. Kind of almost what you would expect for an Autograph level Marriot. Could use updating though. Pool and hottub worked well and while in need of tile and coping repair, nothing major. The staff were courteous and helpful for the most part (though the car~valet stood there watching me empty the car and didn't do anything) but otherwise all staff were great. Check in was a breeze as was checkout. Our only complaint was the room decor. I get that the 'theme' is old world Spain, but - well - ugh. Our room itself was spacious though the settee had an odd stain (actually 2) that still haunts me, and the crushed red velvet headboard was dusty (and dare I say, passe). The bedside lamp cords were strung in a way that exposed them to the mattress surface and could not be tucked away, the sheets were meh and the bathroom in need of a plumber (sink clogged, slow drains, lousy pressure). They need updating. No microwave, but at least a drip coffee maker for the first cup of the day. Walls were thin and one night we did hear immense amounts of loud noises from next door until almost midnight.

10

Gary

8 Jun 2023

·

Stayed 1 night

Beautiful rooms with nice views. Breakfast was great and service was good. The only complaint was difficulty connecting to wifi. The night manager was able to finally resolve the issue. Overall a great place to stay.

6

Alessandra

8 Jan 2023

·

Stayed 2 nights

Hotel location is perfectly situated, exterior and interior are beautiful. However, the bathroom needs an upgrade (shower had very low water pressure), tiles are old. And the bed is very uncomfortable.

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Service

Service is frequently praised as friendly and attentive, with thoughtful touches like welcome champagne and helpful concierge and valet teams. There are recurring complaints about check-in delays, communication lapses, and occasional indifference or rudeness at the front desk.

Related guest reviews

8

Stewart A

6 Jul 2024

·

Stayed 3 nights

Our check-in experience was not good. Hard to find the valet check-in, had no choice but to use valet services, was asked by text to tip the valet I was required to use, the valet check-in attendant was not clear about how the precedure went, how to get our bags to the room, had to take a picture of the valet ticket as no hard copy was given to me, no bell service was available at check in time at about 10:30PM. Everyone was very friendly, but the whole valet/check-in service seemed very chaotic and unorganized. Otherwise, the room was very comfortable, the decor and artwork of the hotel are beautiful, and convenience to Old St. Augustine was perfect. Housekeeping staff was very accomodating, servicing our room late in the afternoon despite accidentally leaving the do not disturb sign on the door earlier in the day. Bed was made and towels swapped out daily without requiring our prompting, unlike many hotels post-COVID.

10

Barbara

12 Sept 2024

·

Stayed 1 night

Charlene the concierge was awesome. Valet parking is overpriced for a multiple day visit.

6

Raymond

25 Dec 2024

·

Stayed 2 nights

Indifferent front staff.

6

Anthony

31 Jul 2023

·

Stayed 2 nights

Had an issue at check in. They offered me a room upgrade and said 1.5 hours. I could have take. My original room at check in. Left to shop. They never called me to inform me of My room being ready. When I came back they told me they couldn’t do the upgrade. I was upset since they never called me. Took 30 minutes for them to work it out. Offered me comp resort fees and still charged me.

10

Robert

4 Nov 2024

·

Stayed 2 nights

Great staff everywhere! Very professional and caring about our visit

4

STEFANIE

26 Jun 2023

·

Stayed 1 night

After a long drive from Ohio, we arrived at Casa Monica Resort and Spa. Our room wasn’t ready so we sat in n the lobby and waited. It was approx. 40 minutes after check in time and still no phone call. Received a text message asking if my room met my expectations but I was still in the lobby and hadn’t been assigned a room yet.

2

Charles

9 Aug 2024

·

Stayed 1 night

Checkin was horrible. They couldn’t seem to process my card till manager came, which went on for at least 10 minutes. AC in room was not working, so they sent ‘technician” to fix it. Stayed working long enough to go to sleep. At 1;30am, it was broken again. Front desk wouldn’t answer when I called down multiple times. At 2:48 am I went downstairs to front desk to try to get someone to fix AC again. They said “phone system must not be working, technician is gone”. Moving rooms was not an option at 3am with my wife asleep, until 4 am when she woke because it was so hot. Decided to take cold shower, but could not even get ready in the room because it was so hot. Everything about our 15 year wedding anniversary was perfect, except for this hot hotel room, and poor check in experience. They should absolutely refund the room and $5 water incidentals since they were unable to provide a room with working amenities like air conditioning.

4

Diane

30 Dec 2024

·

Stayed 3 nights

Car valet was extremely rude. Other employees were very nice. Rooms are fun down. Stained carpets. WeI had a slice of a window up high. I do not recommend this hotel

10

Roger

13 Apr 2025

·

Stayed 2 nights

Great service and staff.

10

Carole

18 Jul 2023

·

Stayed 1 night

Greeted us with complimentary champagne and everything after that was absolutely 5 star treatment!

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AI-generated summary based on recent guest reviews

Location

Outstanding central location in St. Augustine’s historic district with easy walking access to restaurants, shops, museums, and trolley stops. A few guests noted visible homelessness in nearby parks.

Related guest reviews

10

Sharon

12 Feb 2023

·

Stayed 3 nights

The hotel was in a great location for down town .we were able to step out the door into the heart of the area, shopping, sight seeing and lovely shops and eatery’s a great experience

10

Jorge

25 Oct 2025

·

Stayed 3 nights

The location was perfect right in the heart of city center. The Casa Monica is the only hotel my husband and I will ever stay at in St. Augustine.

8

Stephen

10 Apr 2023

·

Stayed 1 night

Saw several homeless people but they weren’t bothering people for anything.

10

Joseph

21 Sept 2025

·

Stayed 1 night

Decided to visit St Augustine and chose to stay in a nice hotel by rating’s and was not disappointed staff was wonderful room was nice quiet and comfortable nice amenities and convenient to the historic district and I will go back and stay longer.

10

Linda

17 Oct 2023

·

Stayed 3 nights

Centrally located close to restaurants and shops. Luxurious feel to properly. Had a wonderful stay.

10

Jose

30 Jan 2025

·

Stayed 2 nights

The best location

10

David

7 Dec 2023

·

Stayed 1 night

We really like the location of this hotel. Walking distance to all the fine appeal of St. Augustine.

10

Stephen

11 Aug 2024

·

Stayed 4 nights

Casa Monica is a wonderful hotel, close to many museums, shopping and dining.

10

Michael

13 May 2025

·

Stayed 1 night

Beautiful hotel in a very convenient location to St. Augustine's historic attractions.

8

madeleine

13 Mar 2023

·

Stayed 1 night

St Augustine needs to address the homeless situation. As a single female I felt hesitant, unsafe and turned-off by the overwhelming smell of urine in the parks, with men lying on benches and in the streets, approaching for handouts. It was unnerving. I won't go back.

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Dining

On-site dining and the lobby bar earn many compliments for quality and atmosphere, and several guests enjoyed breakfast. Downsides include limited menus, high prices, difficulty getting tables in peak periods, and periods of reduced service or no room service.

Related guest reviews

8

Marc

3 Feb 2024

·

Stayed 3 nights

We stayed 3 nights. The hotel is perfectly located and near the old town, Flagler University, shopping, dining, etc. Very convenient for sure. The restaurant in the hotel was surprisingly VERY good (spoiler alert - save room for the bread pudding desert!). Bar was equally good and welcoming, lobby was comfortable and inviting. The hotel itself is nice - not great but not bad either. Kind of almost what you would expect for an Autograph level Marriot. Could use updating though. Pool and hottub worked well and while in need of tile and coping repair, nothing major. The staff were courteous and helpful for the most part (though the car~valet stood there watching me empty the car and didn't do anything) but otherwise all staff were great. Check in was a breeze as was checkout. Our only complaint was the room decor. I get that the 'theme' is old world Spain, but - well - ugh. Our room itself was spacious though the settee had an odd stain (actually 2) that still haunts me, and the crushed red velvet headboard was dusty (and dare I say, passe). The bedside lamp cords were strung in a way that exposed them to the mattress surface and could not be tucked away, the sheets were meh and the bathroom in need of a plumber (sink clogged, slow drains, lousy pressure). They need updating. No microwave, but at least a drip coffee maker for the first cup of the day. Walls were thin and one night we did hear immense amounts of loud noises from next door until almost midnight.

10

VICKY

23 Jun 2023

·

Stayed 2 nights

Breakfast was wonderful. It was a buffet style and food was very good. Front desk was nice and checkin was fast. Pool was clean but very full daily. No hot tub.

8

James

18 Dec 2023

·

Stayed 3 nights

This hotel is in need of a makeover. Rooms were super clean, but felt like they were stuck in the ‘80s. We ate the first night in the bar and the food was just OK. We had to send back 2 dishes. That was a disappointment, especially for what they charge. Service was excellent, from the front desk to the valet guys.

10

Candace

28 Jul 2025

·

Stayed 1 night

We are at the hotel at breakfast it was great

8

John

22 Dec 2022

·

Stayed 19,347 nights

The menu variety in the restaurant is too limited

10

Cheryl

23 Aug 2025

·

Stayed 3 nights

The decorations were gorgeous! The bar was very nice and the food was excellent! Trolley pick up right out front and convenient to all shopping. A beautiful property!

8

Lorna

2 Jun 2025

·

Stayed 3 nights

It’s a classic place to stay in SA and the location could not be better. No room service.

10

Rafael

6 Jul 2023

·

Stayed 1 night

The staff was extremely friendly. The atmosphere was quiet and relaxing. The menus were limited due to renovations but even with that they made it work. Would definitely recommend and would absolutely stay here again .

10

antonio

31 Dec 2024

·

Stayed 3 nights

It is a gem in the middle of the city. Close to everything, walkable and very convenient. A bit expensive compared to other similar hotels but worth it. There is a restaurant in the hotel but during high season it is almost impossible to get a table. You have to resort to room service.

10

FRANCISCO A

20 Feb 2025

·

Stayed 1 night

Amazing experience. The Bar and restaurant is great.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $341	2 $341	3 $1,259	4 $547	5 $473	6 $696	7 $539
8 $366	9 $409	10 $397	11 $347	12 $441	13 $809	14 $818
15 $373	16 $372	17 $356	18 $384	19 $416	20 $963	21 $1,156
22 $814	23 $596	24 $597	25 $606	26 $683	27 $1,014	28 $979
29 $589	30 $608

Su	Mo	Tu	We	Th	Fr	Sa
		1 $676	2 $808	3 $854	4 $1,117	5 $1,035
6 $548	7 $617	8 $793	9 $812	10 $636	11 $1,028	12 $1,243
13 $559	14 $599	15 $618	16 $625	17 $755	18 $1,115	19 $1,174
20 $635	21 $708	22 $684	23 $674	24 $757	25 $985	26 $995
27 $842	28 $811	29 $735	30 $979	31 $906

Casa Monica Resort & Spa, Autograph Collection

Prices for Casa Monica Resort & Spa, Autograph Collection

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Premium Room, 1 King Bed

Suite, 3 Bedrooms

Room, 1 King Bed

Premium Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Premium Room, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Premium Room, 2 Queen Beds

Suite, 2 Bedrooms

Room, 2 Queen Beds

Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Guest reviews of Casa Monica Resort & Spa, Autograph Collection

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Casa Monica Resort & Spa, Autograph Collection

Prices for upcoming dates