Is parking available at the property?

Yes, parking is available on-site and is free of charge. However, there is limited parking, and an extended parking fee of USD 10.00 per day applies.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:30 PM, and check-out is at 11:30 AM. Early check-in is available for a fee of USD 25.00, subject to availability.

Are airport shuttle services available?

Yes, a complimentary airport shuttle service is available from 5 AM to 10 PM. Guests can arrange the transfer by contacting the property upon arrival.

What accessibility features does the property offer?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific accessibility features for bathrooms and pool access are not detailed.

Where is the property located in relation to key landmarks?

The property is located near Sanford Airport, approximately a 5-minute drive from Lake Mary Farmer's Market and 3.6 miles from Historic Downtown Sanford. Orlando Sanford International Airport is about 3.3 miles away, while Orlando International Airport is 31.4 miles away.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours are not specified.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per night, subject to availability. Advance request or confirmation is required for rollaway beds.

Best Western Plus Sanford Airport Hotel in Lake Mary

Average nightly price at Best Western Plus Sanford Airport/Lake Mary Hotel by month, last 12 months (USD)
Month	Average price
January	US$128
February	US$138
March	US$128
April	US$109
May	US$110
June	US$98
July	US$99
August	US$93
September	US$89
October	US$86
November	US$94
December	US$94

What guests think

At Best Western Plus Sanford Airport/Lake Mary Hotel, guests often praise friendly staff and the convenient airport location, while recurring critiques cite inconsistent cleanliness, smoke or musty odors, pests, and renovation-related maintenance problems, including aging bathrooms and leaky AC.

The airport shuttle is helpful for early flights but has limited hours and capacity, so it can be unavailable. Breakfast is frequently described as good with decent variety, though a few found it average. Expect a convenient overnight stop with standout service, but variable room conditions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The airport shuttle is convenient but typically runs about 5am–5pm and can fill up, leading some guests to use taxis or rideshares. Elevator outages and ongoing renovations were common, and the small front-lot pool sometimes needed cleaning.

Related guest reviews

8

Gregory

30 Sept 2025

·

Stayed 1 night

Staff was very friendly and helpful. Location very near the airport with convenient shuttle but with somewhat limited hours.

8

Ryan

29 May 2025

·

Stayed 1 night

Good value, close to the airport, lots of restaurants nearby. The lobby was decent, the hallways looked tired, but the room was surprisingly nice. Free breakfast. The pool is an absolute joke, though: it could probably fit 10 people total.

6

Bruna

1 Dec 2025

·

Stayed 1 night

Honestly, only booked this hotel because it was close to the airport. When checking in, the front desk told us we would have to uber/taxi to the airport on the morning because the van was booked and they only have 7 seats in their new van. Kinda disappointing. I suggest calling to book the van shuttle ahead if they even allow that, and I suggest calling for the hours of operation on the shuttle. Coming back from my trip, they wouldn’t pick us up because the shuttle only runs until 5pm. Also, super disappointing. That uber ride was 22$ back to the hotel. Paid to leave my car there from Wednesday- Sunday 42$. The first room they put us in had a water puddle on the ground coming from the bathroom to the front door, and smelled. But they were accommodating and moved us to another room

4

Judy

22 May 2025

·

Stayed 1 night

The website did not say this location was being renovated or that the elevators were out of service. We climbed stairs with luggage to our room on the 3rd floor. The a/c was loud and leaked onto the wet rug. We will not stay here again!

2

Paul

17 May 2025

·

Stayed 1 night

Was to have free shuttle service until 10 pm. We arrived at 8:30 pm. Called the hotel. They told me there isn’t any shuttle service available after 5 pm. After 1-1/2 hours on the phone , we cancelled our reservation. Was stuck at the airport at night!!!!!!

4

Laura

16 May 2025

·

Stayed 1 night

Elevator broken, renovation mess

6

Bob

21 May 2025

·

Stayed 1 night

The elevator was out of service and had been that way for many days. Our room was on the fourth floor. Not very convenient for a 66 and 64 couple. One of the employees did carry one of our suitcases up to the fourth floor that was very helpful. In the room the bathtub leet water constantly could not turn it off. The air conditioner rattled and did not cool the room very well. The exit door to the stairwell you had to hit it very hard to get it open and every time someone went out or in he woke you up. In the shower surround it had a large crack that stuck out you could get cut on it. On the good side the bed was very comfortable and the room looked very neat and tidy.

4

heidi

20 Feb 2025

·

Stayed 1 night

I chose this property specifically because the website indicated airport shuttle service. I called to confirm the day before travel, and the person answering the phone replied that they did have an airport shuttle. Just as I waas literally getting ready to end the call, they added, "well, as long as it's between 5am and 5pm". My flight arrived at 815pm, so that was an additional $20 to spend for a cab.

8

Crystal

27 Sept 2025

·

Stayed 1 night

We stayed one night and used the shuttle to the airport. The staff is excellent and so friendly, the shuttle was great and on time. The room itself was ok, seemed clean and beds were comfortable. The only thing I found that didn’t seem very clean was the shower, that could use some updating as well as fresh caulk around the tub. The hotel lobby was clean. We did notice that the elevator floor as well as the hallways were filthy and didn’t look like they had been vacuumed in a very long time. That needs work, the pool area is small but adequate. We would stay here again if we have an early flight.

10

Mark

12 Jul 2024

·

Stayed 1 night

So the hotel is only 5 minutes from Sanford Airport, But bus only runs 5Am till 5PM. The staff was very friendly and fun to bee around. Room was clean and bed comfortable. Did not get a chance to use the pool but it looked nice

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Cleanliness

Feedback is mixed: many reported dirty common areas, musty or smoke odors, mildew or dampness, and pests, while others noted clean rooms or spaces.

Related guest reviews

8

Mark

8 Feb 2025

·

Stayed 1 night

The only positives about this hotel were Naili and Gary, and the ease to the airport. Naili and Gary went above and beyond. From getting us a room early and Gary getting there early so we weren't late for our flight. The room we stayed in (414) had black mold actively growing on the bathroom walls. You could see the mold under the paint and caulk. There was some orange stuff stuck to the wall by the toilet. Wish I could post pictures.

2

Lynette

28 Jan 2025

·

Stayed 2 nights

The hotel was filthy. Mold in the bathroom in the air conditioner and the fan in the bathroom! Hall ways, kitchen area, just everything was nasty. Locals were smoking pot on the patio. Could hear gunshots at night! Pictures of the hotel must have been taken when it was new.

6

Debra

4 Oct 2025

·

Stayed 1 night

Staff was very friendly. Hotel was dirty. Floors needed vacummed in lobby & halls. Trash, food, dirt on floor in elevator. 2nd floor had a "dirty sock" smell. We had 2 rooms...our room had paper debris on floor when we walked in. Room smelled musty & dirty. When we turned the AC on, the "old sock" smell was very strong. The 2nd room shower leaked water because the shower rod was put up too high on one end, so shower curtain would not stay closed & water ran out onto floor. That room had a musty smell as well. Found 2 bugs...1 in bathroom, 1 on kids tablet on desk. Back patio was littered with cigarette butts. Housekeeping and groundskeeping is NOT doing a very good job. We had also requested a playpen, which was not in the room. Front desk gave us one. We chose this hotel because of closeness to airport for early flight...but will not stay again.

2

Justin

17 Jun 2025

·

Stayed 1 night

Within 2 hours of being there, we left!!! It was really dirty in the halls and in the rooms. Went to go shower, mold in shower and the water went from cold to hot. Tried to adjust for over 10 minutes. Then kids wanted to swim right when we got there. Pool was dirty, wasps flying around, water was cloudy, and patio furniture was broken. Riding up the elevator and it was rough and made a lot of noises. The inspection sheet by the state that was on the elevator was expired on Aug 1st 2023. Almost two years out of date. Ice maker was also broken. Do Not Waste Your Money!!!

10

Caleb

25 Dec 2025

·

Stayed 1 night

Clean room and friendly staff

2

Mark

28 Jan 2025

·

Stayed 1 night

disgusting hotel. whole building smelled of smoke. doors, carpet in hallways were filthy. Walls, doors, and even the lamp shades were smeared with dirt. Somehow, the bed did appear clean. We slept with the window wide open and heater on all night just to ventilate the room. Avoid

2

mike

12 May 2025

·

Stayed 1 night

The hotel is old and should be rated as a one star (Super 8). They are currently remodeling but keeping too much of the original. The hallways were dirty and smelled musty. The room stinks like mold, bathroom floor was disgusting, toilet tank leaking so water keeps turning on all night, window doesn't lock, the main lock on the door doesn't work. It feels like they are putting make-up on a pig. Not sure who thought putting the pool in the front parking lot near the main road was a good idea. On the positive, the beds are nice and new and the furniture is updated. The staff were really positive and helpful. Elevators are broken so they offered to carry out items. If it was a one star motel, I wouldn't have expected much. But the smell, how dirty its kept and obvious signs of how old the hotel is, should lower this rating.

2

Jennifer

19 Sept 2025

·

Stayed 1 night

If you like your space clean, this is NOT the place for you. The lobby looked like it hadn’t been cleaned in weeks, along with the elevator. The room itself reeked of mildew, along with the sheets & blankets. The front desk employee was very kind & helpful.

2

Michele

7 Oct 2025

·

Stayed 2 nights

The hotel was DISGUSTING!!!! From the time I walked in to the lobby to check in, it smelt and the floor was filthy. When I went to my room, the shower would not stop leaking and flooded the bathroom floor for the two days that I stayed there. The only positive I have for this hotel is that the staff members were nice.

4

Colinda

14 Jun 2025

·

Stayed 1 night

property was dirty and smelled nasty

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Rooms

Rooms range from newly renovated with comfortable beds to dated, worn setups. AC is often loud or hard to regulate, and some guests noticed humidity.

Related guest reviews

8

TIMOTHY

25 Apr 2025

·

Stayed 1 night

Check in was easy, staff was friendly, and the room was quiet. Slept great!

10

brigitte

26 Jun 2025

·

Stayed 1 night

New renovated. Clean Has a freezer (important for Ice packs) a microwave, Keurig coffee machine, and a smart tv. Bed is comfy and a variety of pillows offered depending on preference

6

Joe

31 May 2024

·

Stayed 1 night

Air conditioning was extremely noisy

8

Jennifer

27 Apr 2025

·

Stayed 1 night

We were just here overnight to catch an early morning flight out of Sanford. It was very convenient for this purpose. The front desk staff was very nice, friendly, and helpful. They were all wonderful. The room was nice and clean. It had obviously been renovated recently. The remainder of the hotel made me question our decision to stay there. Carpets were disgusting. The elevator made odd noises that were concerning. The tub/shower needs some repairs, and the toilet ran off and on all night.

6

Lisa

29 Apr 2024

·

Stayed 1 night

Loud air conditioning! Super loud fridge! Lukewarm water. Shower faucet was cracked and difficult to tell where hot and cold were.

6

Jenilee

21 Apr 2025

·

Stayed 1 night

Air conditioning was a little rough. It was either freezing in room or hot and very loud! My next comment is regarding the allowance of dogs at hotel. I had to listen to the room right next to mine,who had obviously left their dog in room by itself for 8 consecutive hours,bark pretty much the whole time. I was finally allowed to get a new room by 10pm and having to leave for airport by 4. There should be some rule where you can’t leave pet for more than a couple hours at a time.

10

Marilyn

18 Aug 2025

·

Stayed 1 night

Comfortable beds. Nice bathrooms.

6

Maria

15 Apr 2024

·

Stayed 1 night

Very Humid in the room, the bedding felt damp from the humidity. If they replaced their a/c units with newer ones this may help. Looks like they try to keep things in decent shape but they need to update the ac units to keep mold from growing.

8

Joanna

5 May 2025

·

Stayed 1 night

Hotel was comfortable, room was remodeled, clean and cozy. The staff were very friendly and helpful. The only downside is the hotel is under full remodel and the pool is in the parking lot and needed cleaning.

10

Robert

28 May 2025

·

Stayed 1 night

They were doing a refurbishment of the hallways, so we were kind of leery until we got to our room. Wow! Room was completely refurbished. Fantastic room. Same with front desk lady. So, friendly and performed her duties above and beyond expectations.

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Service

Staff are widely praised as friendly, helpful, and accommodating, especially at the front desk and with shuttle support. Some guests reported rude interactions, slow responses, or check-in and reservation mishandling.

Related guest reviews

2

Zoe

29 Sept 2025

·

Stayed 4 nights

Worst customer service I’ve ever had, I got ignored and hung up on, and they took money off my card that was unauthorized

4

Randy

12 Jun 2025

·

Stayed 1 night

Staff displayed a dismissive attitude overall. You could tell that they really weren't happy with their job and couldn't wait for their shift to end.

8

Ronda

21 Jun 2025

·

Stayed 1 night

Being close to the airport, this hotel is a good stay. The bed was comfortable. We were given a breakfast bag as we left before breakfast was ready. The desk staff were the best!

10

WENDELL

13 May 2025

·

Stayed 1 night

Customer service is outstanding

10

Larry

6 Oct 2024

·

Stayed 1 night

Check in was easy. With a friendly, competent staff. Coffee bar was a nice touch. Hotel was very quiet.

10

Michael

27 Jan 2025

·

Stayed 1 night

Staff was extremely helpful and accommodating. Everyone went above and beyond

10

Deidre

8 Jul 2024

·

Stayed 1 night

Donna at the front desk was AWESOME! Appreciated the Go-bags for our early morning flight.

10

Derek

31 Oct 2025

·

Stayed 1 night

The airport shuttle was great. Every staff member was so polite and helpful! That makes a huge difference!

10

Cindy

14 Jul 2024

·

Stayed 1 night

Staff here are very accommodating and helpful! Bed was very comfortable And hot water in shower awesome. We have stayed at more expensive places Over the years and not been treated as well as we have here! Give your desk staff and Gary the driver for airport a raise!!

10

Robert

28 May 2025

·

Stayed 1 night

They were doing a refurbishment of the hallways, so we were kind of leery until we got to our room. Wow! Room was completely refurbished. Fantastic room. Same with front desk lady. So, friendly and performed her duties above and beyond expectations.

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AI-generated summary based on recent guest reviews

Location

Very close to Sanford airport and near dining options, which many found convenient. A few described the surrounding area as shabby.

Related guest reviews

8

Kimberly

30 Jun 2025

·

Stayed 1 night

Close to airport

10

Brenda

2 Apr 2024

·

Stayed 1 night

We liked everything about this property, especially its close proximity to the airport as well as the shuttle service!

10

Karen a

4 Apr 2024

·

Stayed 1 night

Convenience to airport

8

gielinda

21 Apr 2024

·

Stayed 3 nights

Good locations

10

sharell

9 Nov 2025

·

Stayed 1 night

Staff very helpful and attentive, I always stay there when flying out of Sanford less than 10 minutes airport drive and lots of eating options nearby!!!!!

8

Familia

28 Jul 2025

·

Stayed 1 night

Small hotel but convenient to the airport which we stayed here for.

10

Craig

5 Jun 2024

·

Stayed 1 night

Convenient to SFB

10

Lynette

8 Sept 2025

·

Stayed 1 night

Super close to the Sanford airport, very convenient. Hotel was nice, would stay there again if I travel out of that airport.

8

Tamra

27 Apr 2025

·

Stayed 1 night

Close to airport

10

Cathy

8 May 2025

·

Stayed 1 night

Loved that it was updated and close to the airport!

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Dining

Breakfast is frequently praised as hot and plentiful with good variety; early grab-and-go bags helped some travelers. A minority found it average or noted limited hours.

Related guest reviews

10

Kathleen

1 Feb 2025

·

Stayed 1 night

No problems. Like the gentleman on the desk and served us breakfast. He was so pleasant and helpful.

10

Susan

21 Jan 2025

·

Stayed 2 nights

Good breakfast, friendly & helpful staff

10

Doreen

27 Jul 2024

·

Stayed 1 night

Loved breakfast here!

10

Jonathan

18 Nov 2024

·

Stayed 1 night

Very warm reception. Great front desk staff. Breakfast was superb this morning. Will stay here again.

10

Cindy

14 Jul 2024

·

Stayed 1 night

Staff here are very accommodating and helpful! Bed was very comfortable And hot water in shower awesome. We have stayed at more expensive places Over the years and not been treated as well as we have here! Give your desk staff and Gary the driver for airport a raise!!

10

Elizabeth

9 Apr 2025

·

Stayed 1 night

The breakfast was very good, clean and the nicest man. He would bring around fresh fruit to the tables. Good variety, eggs, sausage, waffles etc. Rooms are being renovated but staff were very nice and helpful.

10

Diane

14 Sept 2025

·

Stayed 2 nights

Friendly staff. Great breakfast

10

Juan

7 Jul 2025

·

Stayed 1 night

Loved the free full hot breakfast bar and the 24 hour free specialty coffee and the shuttle to the airport. Better with Best Western, Yahoo 😀

10

Cynthia

19 Apr 2024

·

Stayed 2 nights

This was the best breakfast buffet I’ve ever had

10

Linda

13 Feb 2025

·

Stayed 1 night

Friendly staff. Great breakfast. Hotel is in process of being updated. Room was old but clean.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $89	2 $89	3 $89	4 $97	5 $97	6 $113	7 $167
8 $110	9 $89	10 $89	11 $107	12 $107	13 $113	14 $172
15 $110	16 $99	17 $99	18 $98	19 $97	20 $141	21 $141
22 $110	23 $97	24 $99	25 $97	26 $98	27 $112	28 $116
29 $97	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
		1 $105	2 $105	3 $106	4 $127	5 $134
6 $129	7 $105	8 $105	9 $105	10 $106	11 $112	12 $112
13 $113	14 $105	15 $105	16 $105	17 $106	18 $112	19 $112
20 $117	21 $106	22 $97	23 $101	24 $101	25 $112	26 $112
27 $105	28 $101	29 $101	30 $101	31 $101

Best Western Plus Sanford Airport/Lake Mary Hotel

Prices for Best Western Plus Sanford Airport/Lake Mary Hotel

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Executive Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Guest reviews of Best Western Plus Sanford Airport/Lake Mary Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Sanford Airport/Lake Mary Hotel

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