Name: Embassy Suites by Hilton Tampa USF Near Busch Gardens
Address: 3705 Spectrum Blvd, Terrace Park, Tampa, Florida, United States of America, Tampa, Florida, US
Price range: US$139–US$297 per night
Rating: 8.2

What guests think

At Embassy Suites by Hilton Tampa USF Near Busch Gardens, travelers frequently praise the friendly staff, spacious suite layout, and convenient location for USF, Moffitt, and Busch Gardens, plus a popular made‑to‑order breakfast and evening reception.

Many guests were surprised by an added parking fee and some encountered slow or limited elevators. Reviews also note inconsistent maintenance—noisy or weak air-conditioning, clogged drains, hot-water outages, and damp or musty odors—with housekeeping and check-in delays occasionally falling short. When facilities are fully operational, the stay tends to be comfortable and convenient for campus visits and park trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities include a local shuttle, nightly reception, and on-site breakfast; multiple reviews report pool closures or maintenance, slow or limited elevators, and occasional restaurant/bar or shop closures. On-site parking uses a paid QR/app system that several found inconvenient.

Related guest reviews

6

Jennifer

7 Sept 2025

·

Stayed 1 night

We went for a concert at yuengling which was about a mile away. Many other guests walked to the concert. We were offered a complimentary shuttle but since it stopped running at 9:45, we declined. That was a bonus to know of this though. The bed was unfortunately the worst. The following morning, i had neck issues. Breakfast was amazing as always. The evening reception consisted of potato chips, pretzels, cheez its and m&m's. I was mainly there for the 2 free alcoholic drinks. Overall, I'd return

8

heather

25 Aug 2025

·

Stayed 3 nights

elevators VERY SLOW then only one working at times a lot of things “not working” but overall noce

8

Matthew

29 Aug 2025

·

Stayed 1 night

Convenient location. Good breakfast and nice happy hour reception. Only one of three elevators worked, so accessing our room was slow. Also, we were surprised by a parking fee, even though the hotel advertised free parking.

2

Courtney

10 Sept 2025

·

Stayed 1 night

Pool was out of order, not stated on website.

6

Rafael

30 Jul 2024

·

Stayed 2 nights

The pool wasn't available and all ice machines we unavailable

6

Tammy

24 Aug 2025

·

Stayed 1 night

No pool and no one told us. Room was very dirty.

8

Wytashanika

2 Jan 2025

·

Stayed 3 nights

The hotel was great. We didn’t know that the pool was being worked on. The breakfast was great

10

Liebra

10 Jun 2025

·

Stayed 2 nights

I like that they were close to busch gardens and offered a free shuttle, also happy hour but a little strict on getting the drinks if you are traveling with two guest and you show the two cards then you should be able to ask for two drinks while the other guest is sitting waiting and not add to a bigger line. For the shuttle on our second day our driver had a crash and we were to be seen by a manager no one came to us or offered any empathy. We were in an accident reports need to be written please follow up woth me on this tks

8

Gina

28 Aug 2025

·

Stayed 2 nights

Staff was fantastic and accommodating from the moment we arrived (very early) and requested an early check-in ,to the end of our stay. The rooms need updating and definitely some air freshening and window cleaning. And while it rained for two of the three days we were there, we were not informed prior to making reservations that the pool is closed for maintenance. But the place is in a super convenient location and the staff is amazing and it is what it is. It certainly was not dirty. Just needs sprucing and freshening up. Parking was always available.

10

Jeffrey

7 Jun 2025

·

Stayed 3 nights

Great in all respects, Front desk staff was outstanding. Shuttle driver was superb.

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Cleanliness

Cleanliness feedback is mixed: while many mention clean rooms, others report musty odors, mold, pests, stained linens, and housekeeping misses such as towels or trash not handled.

Related guest reviews

4

Valinda

3 Aug 2025

·

Stayed 3 nights

The food was good. The plumbing was terrible and the rooms were not very clean.

6

Annamae

15 Jun 2025

·

Stayed 2 nights

As a former Executive Housekeeper for Hilton Grand Vacations I was disappointed upon our return to the hotel yesterday. The 2 garbage cans in front of the hotel under the porticoche were overflowing with trash at. Around 4:45- check-in time, leaves in the area as well. We stopped a maintenance employee and told him and he went to clean the area. Upon arrival back at our room, the housekeeper didnot throw out the trash from the previous day from our room, the shower glass soap slum was not cleaned, the bed was not made according to hotel standards the pillows were just thrown on the bed, debris were on the floor which indicates the floor was not swept or vacuumed. My husband called to report that the tv was indicating no channel, was told they would send someone. No one came. I guess after working in the industry for so many years and Hilton’s reputation in the industry, I was very disappointed in just the very clear basics not being done. This was my first time staying at an embassy suites property and I was NOT impressed in the least.

6

KANEILY

5 Jul 2024

·

Stayed 2 nights

Checked in and was assigned a room. The room AC sounded like a dusty old loud lawnmower. We were switched to a new room. That room had ants, blood splattered shower curtain and blood splat on the outside of the tub. I let front desk know and they switched out the shower curtain but did not clean the blood splat on the tub.

6

John

8 Sept 2024

·

Stayed 1 night

When we arrived and checked in. In the room found popcorn on the floor and what appeared to be blood stains on the shower curtain. Took an hour to get another shower curtain.

6

Alisa

28 Dec 2024

·

Stayed 1 night

The room reeked of mold. Will never stay there again.

2

Ruby

7 Oct 2024

·

Stayed 2 nights

I have stayed in numerous hotels, and this was the worst hotel ever. This place is not clean at all. There were roaches crawling on the floor. I had an iron but no ironing broad, so I had to use one of our towels to place on the counter to be able to iron. And the worst thing that happened was, somehow the bathroom door Locked and I was unable to get into the restroom. I woke up at 3 o’clock in the morning to use the restroom and wasn’t able to get in. I called the front desk 13 times and no answer. I walked down to the lobby area at 3 o’clock in the morning to find out that both the side door and the front door were locked with a sign stating that if you needed assistance to call the number that I had already called 13 times with no answer. Luckily, I had another family member staying at the hotel that and I was able to use their restroom at 4 o’clock in the morning. I do not recommend this hotel at all. You will waste your money and their customer service was horrible. When I mentioned to them the experience I had all they could say to me was I’m sorry I’m sorry.

6

Tammy

24 Aug 2025

·

Stayed 1 night

No pool and no one told us. Room was very dirty.

2

John

8 Jan 2025

·

Stayed 6 nights

There was black mold on the ceiling in multiple places in the room, especially in the bathroom which is a health hazard.

6

Bekki

22 Jul 2025

·

Stayed 1 night

This property is in desperate need of an overhaul but likely won’t receive one because it is always full with USF families. Room just felt damp and musty. I will not utilize this hotel in the future when I’m back in the area. Also charged me and deposit plus a nightly fee even though I had already paid through Expedia. Had to call customer service to take care of it.

2

TANZIE

23 Jun 2025

·

Stayed 2 nights

This was the worse hotel I've ever visited. The shower had a trickle of water to bathe. I requested wash cloths and towels before 7am and I didn't get them after 3 additional request. I actually received them after 930am. The shower was dirty I had to clean it myself. The cleaning service manager was rude and I felt like she purposefully delayed the giving me fresh towels.

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Rooms

Suites are spacious with separate living areas and two TVs. Many note dated furnishings, uncomfortable beds or pillows, noisy or weak A/C, humidity, and occasional TV or thermostat issues; some also mention hallway or neighbor noise.

Related guest reviews

6

Patrick

10 Mar 2025

·

Stayed 2 nights

Our A/C would not get cooler via the thermostat. We were told that it was a property setting and that staff would have to come in the room to make it cool down. Unacceptable. if true, that access should have been given prior to our arrival.

2

BRIAN

25 Nov 2025

·

Stayed 2 nights

Drains were clogged, no luggage carts upon arrival, ac was not working right, alot of issues

4

Andrew

17 Aug 2025

·

Stayed 1 night

The bathroom had a poorly working shower valve and diverter, the toilet was running and the area around the tub was dirty. Additionally, the AC wasn’t operating properly. At 68F it should have been much colder in the room and it wasn’t. Felt humid. There was only one staff member at check in. Unlikely that I would stay again.

8

Valeria

19 Oct 2025

·

Stayed 2 nights

The room was huge but the halls were paper thin. I heard my neighbor partying from the time we arrived to our room until 4 in the morning. Don’t get me wrong she had a beautiful singing voice but that was not what I wanted to hear from nearing half the night. The hotel charges you to park on the property when you first arrive there was a concert going on that Saturday and when we arrived back to the hotel there was no parking spaces at the hotel we had to park in a field next to the hotel and walk what felt like a mile to the hotel then had to get up at 12 am to go move my vehicle smh. Hotel was beautiful the breakfast was good just had to wait to get a clean table to sit at. Perfect location

10

Neil

16 Nov 2025

·

Stayed 3 nights

Great rooms with separate bedroom and living room with kitchen in the middle. Two huge televisions and you can plug in a blu-ray or DVD easily. If you bring a plug-in electric stove you'll have everything an extended stay hotel would have. Majestic lobby with skylights and courtyard with stream of water and live plants. But what made this stay was the staff who was super friendly. Anna at the front desk greeted me, Rhaunda on the skillet made my eggs every morning and the lovely Bayleigh offers vacation packages as part of the sales team.

8

Anne

9 Mar 2025

·

Stayed 1 night

It was nice. Con’s: Hotel beds really need to be queen, not double. Also, we were told keep room keys away from phone or they’d be wiped. That needs fixed! Hotel needs an update. Pros: Vies were so nice inside. Breakfast was one of best. Workers so helpful

10

Eugene

27 Jan 2025

·

Stayed 1 night

Our room was cold and we couldn’t adjust the temperature with the thermostat.

8

Alissa

7 Aug 2025

·

Stayed 1 night

Check in was a little slow because there was only one lady at the reception but she was very kind and we were welcomed with two complimentary waters as well as two complimentary happy hour drinks. The free breakfast the next morning was great! Our room was clean and spacious but the bed was very uncomfortable. It felt like I was laying in an indentation of the bed. Perhaps that mattress was old and worn and needs to be replaced. I tossed and turned all night with my back aching from it. The sink in the bathroom also was backing up whenever used and it wasn’t noticed until we were getting ready to go to bed and o my there one night so not worth calling the desk to have someone come unclog because we were exhausted & about to get into bed. Other than those two things, everything else was great. Will definitely consider staying again if in the area in the future.

8

Zachary

22 May 2024

·

Stayed 1 night

The room was impressive for the money. The premium suite was very affordable and it had a separate bedroom and living room area. It also had 2 nice TVs and was very clean. The open courtyard and window-sided elevator that traversed it provided a nice mix-up from the usual hotel. The location is well maintained and the clean college campus surrounding it provides a peaceful backdrop in general.

8

Gina

28 Aug 2025

·

Stayed 2 nights

Staff was fantastic and accommodating from the moment we arrived (very early) and requested an early check-in ,to the end of our stay. The rooms need updating and definitely some air freshening and window cleaning. And while it rained for two of the three days we were there, we were not informed prior to making reservations that the pool is closed for maintenance. But the place is in a super convenient location and the staff is amazing and it is what it is. It certainly was not dirty. Just needs sprucing and freshening up. Parking was always available.

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Service

Staff are frequently praised as friendly and accommodating at check-in and around the property. Still, several reviews cite slow or chaotic check-in, room assignment errors, unreturned calls, and occasional rudeness or poor follow-through.

Related guest reviews

10

Vanessa

27 Aug 2025

·

Stayed 3 nights

Very friendly service from all staff members we interacted with. The check in staff made the process seemless. The cleaning staff was very helpful and kind.

2

jodi a.

8 Oct 2025

·

Stayed 1 night

I took my nieces and nephew to Busch Gardens for the day so we didn't get to the hotel to check in until after 8pm. I had a reservation for a room with 2 queen beds, well the management gave our room away without contacting us. So instead they gave us a room with one bed. ONE for four people. They gave me a snack bag and a cot, like that is supposed to make everything better. Needless to say, I was really unhappy.

4

Lisa

12 Jul 2024

·

Stayed 1 night

The checkin process was the worst I have ever experienced. They stated they didn’t have a room ready yet but other people continued to get rooms available. When I received text that my room was finally reading I had to wait in another long line to get room keys, as they only had 2 people checking guests in. There were numerous upper management standing around and not one chipped in to help checkin guest. The process took so long me and my family ended up late to arrive at the concert we were in town to see. When I complained to a staff member about this being the worst customer service experience I had ever had, she completely ignored me and didn’t respond. Will never stay at the hotel again, simply due to poor customer service.

10

Ana

15 Dec 2024

·

Stayed 1 night

We checked in with Boris, he was amazing helped me to find another room when the hotel gave away our original reserved room. Boris was very friendly, diligent and respectful, he got me another room promptly with the needs requested as the first time.

10

Tnia

26 Feb 2025

·

Stayed 1 night

Nice place after a certain hour they don’t answer the phone

8

Jeffery

21 Aug 2025

·

Stayed 3 nights

I have enjoyed staying there the last 5 times that I have stayed. The staff is great. The breakfast, as well as their happy hour are both great. My room wasn’t serviced until 4:00 one day, and wasn’t serviced at all the next day. If you want to tip, either bring change, or put it on your card, or room. Be aware that you have to make additional fee for parking on property.

10

Dawn

31 Aug 2025

·

Stayed 2 nights

Great customer service

10

Esther

22 Dec 2024

·

Stayed 2 nights

Great Hotel and great service!

10

Amber

8 Apr 2025

·

Stayed 2 nights

Great staff, wonderful happy hour and free breakfast. Restaurant was good, room was good. Very convenient shuttle also.

2

Skip

30 Sept 2025

·

Stayed 2 nights

From the beginning, the staff seemed confused and rude. I had originally reserved 2 nights from Hotels.com and the dates were incorrect. Because of this I was charged an additional $50 for my first nights stay with a new rate than what I was being charged for the reservation. I was told they would remedy the situation and I wouldn't need to worry when I checked out. So I checked out and then was told I would be charged for the additional night, even though I wasn't staying an extra night. The staff told me I needed to contact hotels.com, which I did and then was referred from them to contact the Embassy staff. The staff member was very abrasive in her tone and raised her voice with me (in front of my kid). Between the unknown additional parking fees, air conditioning that was incredibly loud, room service that didn't leave us any towels and the poor service at dinner, needless to say we'll never refer anyone to stay here or come back.

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Location

Very convenient for USF, Moffitt Cancer Center, Busch Gardens, and the Yuengling Center. Several guests felt the area was safe and walkable, with a shuttle easing short local trips.

Related guest reviews

6

Jennifer

7 Sept 2025

·

Stayed 1 night

We went for a concert at yuengling which was about a mile away. Many other guests walked to the concert. We were offered a complimentary shuttle but since it stopped running at 9:45, we declined. That was a bonus to know of this though. The bed was unfortunately the worst. The following morning, i had neck issues. Breakfast was amazing as always. The evening reception consisted of potato chips, pretzels, cheez its and m&m's. I was mainly there for the 2 free alcoholic drinks. Overall, I'd return

10

Sal

7 Aug 2025

·

Stayed 2 nights

Anna was awesome

10

Cynthia

24 Mar 2025

·

Stayed 2 nights

Friendly staff, clean hotel, really liked the courtyard style hotel.

8

Manuel

13 May 2025

·

Stayed 2 nights

Good location for USF guest.

10

John

17 Nov 2025

·

Stayed 1 night

Clean, good breakfast, great location for medical complexes and USF campus.

10

Cristina

6 Apr 2025

·

Stayed 7 nights

Great location and transportation provided with hotel shuttle upon demand - very easily accessible - to Busch Gardens and waterpark, as well as nearby mall with good food options. Good choice of food for included breakfast. Dinner at hotel’s restaurant was delicious and the hotel provides happy-hour free drinks every night(2 per person). There is also a public transportation bus with stop right outside the hotel - downtown Tampa is about 20-30 minutes away by bus depending on traffic; not a crowded bus, fun to see the neighborhoods all the way to downtown. TPA Airport about 25 mins away, very convenient location.

8

Annette

26 Jun 2024

·

Stayed 4 nights

It was close to Busch Gardens & Moffit Cancer Center.

10

Robert

6 Jun 2025

·

Stayed 1 night

This is our second time here...last was August 2024. Great location by USF Morisani.

10

James

5 Apr 2025

·

Stayed 1 night

This is on the USF campus about a 20 minute walk from the student center. Very convenient for admitted students day or other university events.

10

Kyle

20 Aug 2025

·

Stayed 2 nights

Very nice property in good location- on USF campus and close to Busch Gardens. Hotel shuttle made going back and forth to Busch Gardens very easy.

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Dining

Breakfast is a highlight with made-to-order omelets and a wide variety, and the evening reception with complimentary drinks is popular. A minority report early closing times, lines, or inconsistent restaurant/bar service.

Related guest reviews

8

Valerie

6 Jul 2025

·

Stayed 3 nights

it was really great, happy hour was nice with lil snacks and chips and salsa and the 2 complimentary alcoholic drinks for each adult in your party. I do just wish they had more options at happy hour. The fire alarm also went off at almost 1am one of the nights we stayed. We all had to evacuate the building luckily everyone was okay but it was exhausting for those who had plans to wake up early to go to the parks nearby. otherwise the rooms and breakfast was nice. I do want to mention unfortunately they close the omelet station more than 30 mins before breakfast ends so get there earlier. We were a lil disappointed in that fact but overall the stay went well and I think I would stay here again if we return to busch gardens.

10

Michael J

4 Jul 2025

·

Stayed 3 nights

The breakfast and cocktail hours were amazing. The breakfast buffet lacked meat options, tough for me as a Diabetic, but the omelette station was great and the offer was GOOD! The front desk folks were great. Very friendly and very professional. Very customer focused.

8

Maribel

15 Oct 2025

·

Stayed 2 nights

Good breakfast. Unfortunately it was to cold in the lobby area, so the food got cold instantly. The rooms were clean and comfortable.

8

Caroline

14 Jun 2025

·

Stayed 2 nights

I like the inside atrium and nightly happy hour option.

10

Annette

9 Nov 2025

·

Stayed 3 nights

The room was clean and comfortable. The staff was amazing! The amenities were great and the continental breakfast was the best!

10

Neil D

13 Nov 2025

·

Stayed 1 night

Free breakfast ends at 9 which seems super early. There was a line of 10 people at 8:57am. I drove 450 miles here from a different time zone where it was 8am.

8

Marvalous

23 Mar 2025

·

Stayed 2 nights

I would recommend explaining the parking process to the customers. Most don’t understand how the parking works.

10

Mark

28 Jul 2025

·

Stayed 3 nights

Easy to attend function at the hotel. Check in/out easy. The food could have been better but it was nice that it was included in price.

10

Amber

8 Apr 2025

·

Stayed 2 nights

Great staff, wonderful happy hour and free breakfast. Restaurant was good, room was good. Very convenient shuttle also.

8

Debbie

18 Aug 2025

·

Stayed 3 nights

The customer service at this hotel was top notch all around. The staff at check in were friendly and helpful. The complimentary breakfast was good and well prepared. The location was convenient for our daughter's dorm move in. It was a safe, well lit area. The bed was comfortable. The shower is an old bathtub/shower combo. I would like to see those renovated. The carpet needed to be vacuumed before and during our stay. Other than that, no complaints. I would stay here again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$200
February	US$231
March	US$218
April	US$219
May	US$189
June	US$158
July	US$160
August	US$186
September	US$146
October	US$165
November	US$158
December	US$157

Su	Mo	Tu	We	Th	Fr	Sa
				1 $199	2	3
4 $174	5 $156	6 $174	7 $156	8 $165	9 $200	10 $200
11 $156	12 $165	13 $182	14 $174	15 $182	16 $297	17 $295
18 $148	19 $165	20 $174	21 $182	22 $165	23 $198	24 $198
25 $156	26 $156	27 $156	28 $156	29 $156	30 $174	31 $174

Embassy Suites by Hilton Tampa USF Near Busch Gardens

Prices for Embassy Suites by Hilton Tampa USF Near Busch Gardens

Monthly average prices

About this property

Location

Room options

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub

Suite, 2 Double Beds, Accessible (Hearing)

Suite, 2 Double Beds, Accessible, Bathtub

Executive Room, 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Presidential Room, 1 King Bed

Room, 2 Double Beds

Suite, 2 Double Beds, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible (Roll-In Shower)

Guest reviews of Embassy Suites by Hilton Tampa USF Near Busch Gardens

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites by Hilton Tampa USF Near Busch Gardens

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $233
20 $169	21 $170	22 $156	23 $155	24 $155	25 $190	26 $191
27 $139	28 $148	29 $156	30 $174