Name: Westin Tampa Downtown Waterside
Address: 725 South Harbour Island Boulevard, Harbour Island, Tampa, Florida, United States of America, Tampa, Hillsborough County, US
Price range: US$197–US$961 per night
Rating: 8.23

What guests think

At The Westin Tampa Waterside, travellers praise the waterfront, walkable location and generally friendly staff, while noting dated interiors, inconsistent maintenance, and pricey, valet only parking with added destination fees and occasional slow elevators or pool closures.

Guests like being steps from the Riverwalk, Amalie Arena and the convention center, with many enjoying harbor views. Rooms often have comfortable beds and views, but several reviews mention worn carpets, older decor, and issues like malfunctioning AC, TVs, drains, or door locks. Breakfast and bar experiences range from excellent to overpriced or slow, and the pool is small and was occasionally closed or untidy. Overall, expect a convenient base with pleasant views, aging facilities, and notable extra charges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Valet only parking is common and expensive, with reports of long waits and occasional billing issues. The pool is small and sometimes closed or untidy, elevators/escalators can be slow or out of service, while the gym is well liked.

Related guest reviews

8

Jennifer

20 May 2025

·

Stayed 1 night

Property location is awesome. Very walkable and quiet being on Harbour Island. The views are amazing. The staff is great. The pool is small. The property is getting a little dated, but they keep it very very clean. Can’t beat it. I will be back.

6

Raymond

26 Sept 2023

·

Stayed 3 nights

Valet parking took forever to get car. Actually brought me wrong car. Carpets in hallways need updating No one to help with no towels at pool not worth the price However great view of riverwalk

8

Joe

10 Nov 2025

·

Stayed 4 nights

The too. Was great, the front desk was amazing but the valet people were pitiful. On Sunday it took them 40 minutes to get me my car which caused us to miss some the football game we specifically came to Tampa to see.

6

Beverly

6 Mar 2023

·

Stayed 2 nights

The room and location was great-but the pool is CLOSED. Very disappointed to find that out too late to cancel. Valet parking was only option. $40 plus tax everyday.

6

david

18 Sept 2023

·

Stayed 1 night

escalaotors broken , elavators took forever valet services beyond slow took 45 minutes to get my car would not stay there again

6

Veronica

7 Mar 2023

·

Stayed 3 nights

The pool was under construction Never said it on Expedia or your website Very disappointed Website to hotel is very deceiving

8

Debra

2 Jan 2025

·

Stayed 2 nights

The $50 per night resort fee was not mentioned until arrival. Additionally, there was no self parking, and valet parking was $50 per night.

8

Jonathan

4 Oct 2024

·

Stayed 4 nights

Property location was great and the gym was amazing. Front desk staff was very good and pleasant to deal with. Property itself needs to be updated to compete to the other properties in the area.

10

victor

17 Jun 2024

·

Stayed 3 nights

My only complaint is that the elevators can be extremely slow and when the place is busy it creates logjams at peak times when people are on the move.

6

Paula

12 May 2025

·

Stayed 1 night

The carpet in room 529 was worn and the bathroom needed updating and cleaning. The tub backed up while using and there were chip and stains on the tile in the bathroom. Pool area wasn't clean towels and cups and dishes all around. Was a a little disappointed for a Bonvoy property.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many guests found rooms and common areas clean, but recurring comments cite worn or dirty carpets, musty or sewage smells, and missed housekeeping tasks like empty dispensers or uncollected trash.

Related guest reviews

4

Maximino

18 Aug 2025

·

Stayed 4 nights

Smelly dirty old hotel. Parking 50.00 Resort fee 30 per day ridiculous . dirty carpet throughout hotel smells like smoking in hotel even though supposedly there's no smoking . pictures of hotel are deceiving and a scam. never again.

10

Peter

8 May 2025

·

Stayed 1 night

Clean, comfortable & location near all the action. Will stay again next time in town!

10

Kathy

20 Jun 2025

·

Stayed 2 nights

The room and hotel was very clean. We were there for an offsite wedding so didn’t spend a lot of time there. Our room was very clean but could use an update which I think they are in the process of doing. Bed was comfortable and a nice large tv. Bathrooms were very clean and nice large shower. Our only complaint was they didn’t have change at the desk for valet, housekeeper etc.

6

Emmanuel

13 Nov 2023

·

Stayed 1 night

Hotel room had a weird and moldy smell. Not altogether clean, dusty. Liquid bathing soap container was empty Bathroom vent not functional

4

James

21 Jul 2024

·

Stayed 1 night

Older room. Musty smell upon arrival. Cracks around sink and dirty tile and walls. Could def use a remodel.

6

Inna

4 Jun 2023

·

Stayed 1 night

The room was clean, but the carpet was so terribly old/dirty I didn't feel comfortable to be barefoot. For the price you pay they should put a new carpet.

4

Lisa

1 May 2025

·

Stayed 1 night

The staff at the front desk are amazing and helpful as can be. They offered free breakfast for confusion of hotel/room. Beds are comfortable and they provided a free roll away that was also comfortable. The pillows were not as comfortable as the beds. The property needs a renovation. The room and halls smelled of sewage and the fire alarm blinks a bright white light 24/7, which kept us awake at night. The pool was over crowded with no towels and I was over charged at the pool bar. I paid $500 a night to stay here, definitely NOT worth that amount.

10

Michael

3 Jul 2025

·

Stayed 2 nights

The hotel was wonderful, clean friendly staff I will recommend it to anybody

10

Andrea

22 Jun 2025

·

Stayed 1 night

Great location, clean facility

6

Brian

23 Apr 2025

·

Stayed 2 nights

Disappointed in the cleanliness and services provided. Room cleaning service didn't even change the sheets or empty the garbages between days. Furniture in the room had stains all over them. Bar drinks way over priced & for $300 plus a night I would expect much cleaner all around better condition of the hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Beds are widely described as comfortable and many rooms have waterfront views. However, numerous reviews cite dated decor and a dark feel, plus maintenance problems such as AC, TVs, drains, door locks, and occasional noise.

Related guest reviews

6

felix

1 Jun 2025

·

Stayed 3 nights

I used.to hold high regard to the Westin hotels, but this one was not up to par. Usually that hotel smell is all over and it was not. The rooms were outdated and could use a makeover.

10

Christine

26 Jun 2023

·

Stayed 1 night

Great location to hit all the downtown Tampa activities. Loved the view of the water. Heavenly beds are definitely heavenly!

8

TODD

21 May 2025

·

Stayed 2 nights

The room I was in was right next to an ice machine room that was being worked on, and it was loud

8

Denise

24 Apr 2024

·

Stayed 3 nights

Great views of the harbor.

6

Stephen

4 Jun 2025

·

Stayed 1 night

Property is very old and in desperate need of remodeling. Dresser door was falling off. Toilet would stick and run continuously. The entry to the pool area was hot humid and smelled horrible. They advertised things on their all day menu that were only available for breakfast (yogurt parfait). It actually was promoting to order this 2 hours before bedtime for better sleep but when I tried to order it room service they said it was only available for breakfast.

6

Nancy

1 Sept 2025

·

Stayed 4 nights

Hotel was nice just old and dark inside

6

jeffrey

7 Jun 2023

·

Stayed 1 night

We love the Westin hotels and enjoy our stays there. But this time was a little different. On our way out the door for our special dinner reservation at Ciro's for my wife's birthday, we were locked inside of our room. The bolt was stuck, and we could not get out. After almost 10 mins of trying, my wife called the front desk. Maintenance arrived and had trouble getting the door open from the outside. Finally, after 30 minutes of fighting with the lock, he opened the door. In a rush, we had to move to another room for our safety. Since we were so late in leaving the Westin, our Uber had left and we had to drive ourselves. The restaurant, Ciro's, has 2-hour time periods for dinner experiences. We were only there for one hour due to the room issues. Overall, our experience was not that great. It was stressful and frustrating. My wife was upset as the night didn't go as planned. We love the Westin hotels and would love to stay there again. But we are uncertain if we would choose this property again.

6

Mercy

30 Jul 2025

·

Stayed 2 nights

The view was awful, the room was very outdated. There were cheap repairs done to the bathroom door. Overall over priced with hidden destination fees. Not a fan, I wouldn't stay here again. There were no in-room microwaves, the ceiling felt low. The room was dark. The bedding and pillows were very comfortable and the room smelled good.

6

Susan

21 Jan 2024

·

Stayed 1 night

The bathroom countertop was cracked and looked like it was going to fall off the wall. Also the door lock kept getting stuck in the locked position so when I left the room, I’d have to reach in and jiggle the handle to get the deadbolt to go back in so I could close the door.

10

Ashley

21 Mar 2025

·

Stayed 1 night

Great service at front desk, in room dining good, view awesome, valet pleasant. Room was clean and bed comfortable. Downtown clean and feels safe.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, accommodating, and responsive across front desk and valet. Some guests experienced slow or rude service, delayed room readiness, and sluggish bar/restaurant service.

Related guest reviews

10

Robert

1 Nov 2025

·

Stayed 3 nights

The room was a nice size and very clean to accommodate my wife’s handicap. I found the staff to be quite friendly. Not a single staff member past you by without a smile and hello. The valet staff was very helpful with helping me load, unload, and getting our things to the room. I can close by saying this, I’ve been a flight attendant for over 20 years now and have stayed in many hotels across the country, this hotel beats them all for nice rooms and friendly, helpful, courteous staff. And the hotel smelled great too! Would highly recommend to others.

4

Jerry

17 Oct 2024

·

Stayed 3 nights

I rarely complain. There was so much wrong with this stay. There were items that might have been beyond their control because of the hurricane (the reason we were staying there). The elevators did not work the first day and we had to use the frieght elevators, except only one of them was working so the wait was very long, and you cannot take the frieght elevator to the ground floor without an employee in the elevator authorizing it. The service was horrible. We had no shampoo in the pump bottle shampoo dispenser. Initally thought it was because of how busy they were. The next day when they cleaned our room, there was still no shampoo. I found a member of housekeeping in the hall and told them. They gave me a bottle. I had to figure out how to remove the old one & install it. We ate in the hotel bar 3 nights. The service was SLOW. The first night it was fairly busy, so we excused it. The next night there were 7 people in there when we arrived and three staff tending bar & waiting tables. We were immediately acknowledged as we entered the restaurant area, then it was 6 minutes before the same person that acknowledged us came to our table w/menus. It was a long time after getting menus all 3 nights before someone came to take our order. One 2 occasions it took a long time to pay. On the night there was virtually no one in the bar, when she brought our check, I said here's my card & put it on the check and she said ok & walked away & cleaned some tables before taking it.

2

Ronald

6 Nov 2025

·

Stayed 3 nights

Room keys never work, staff is rude and not helpful and hotel overall is dated.

10

Bonnie

3 Jun 2025

·

Stayed 2 nights

Great staff! Exceptionally helpful and polite!

10

Harper

10 Jun 2024

·

Stayed 2 nights

Kim at the front desk made our stay fun from the beginning of the trip and Paul and Daivon were our entertainment for the rest of the trip. Truly great staff at this hotel and the location was so convenient!

10

joseph

31 Aug 2025

·

Stayed 1 night

Great hotel and location. Walking distance to downtown, convention center, Amalie arena and Riverwalk. Super comfy bed, delicious breakfast. Free room upgrade due to rewards program. $50 valet parking and normally a $50 resort fee is high, but expected at a metropolitan four star hotel. Customer service was fantastic

10

Kerry

27 Feb 2023

·

Stayed 1 night

Staff was amazing. Everyone was so helpful and friendly. We were very impressed.

4

Rob

13 Oct 2024

·

Stayed 2 nights

Check in was a nightmare. No help with baggage. Valet only cared about tips and not helping guests. I heard I'm sorry but no one is around too help. Why can't you help? Dining at restaurant bar was awful. Service slow and food had wilted lettuce and served drinks in plastic. Breakfast was laughable. $25 for a buffet of mass scrambled eggs and bacon. Are you kidding me? Absolutely unnaceptable.

10

Cheryl

16 Sept 2024

·

Stayed 4 nights

The hotel and staff are wonderful! Walking distance to restaurants, stores, Amalie Arena, Florida Aquarium and the harbor.

10

Ashley

21 Mar 2025

·

Stayed 1 night

Great service at front desk, in room dining good, view awesome, valet pleasant. Room was clean and bed comfortable. Downtown clean and feels safe.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Waterfront Harbour Island location is very walkable to the Riverwalk, Amalie Arena, the convention center, and downtown dining, with scenic views noted. A few guests found it less convenient without a car.

Related guest reviews

10

Manuel

20 Jun 2025

·

Stayed 4 nights

The property is very centrally located to the downtown area, and there is transportation available to get you around to other areas to relax and enjoy your trip. I will definitely be returning for another visit in the winter.

10

Judy

2 Apr 2024

·

Stayed 3 nights

Loved this location! Clean and super convenient. Walkable to dining and shopping. Great stay.

10

Christine

26 Jun 2023

·

Stayed 1 night

Great location to hit all the downtown Tampa activities. Loved the view of the water. Heavenly beds are definitely heavenly!

10

Wendy

22 Sept 2025

·

Stayed 1 night

Great location. We were able to walk to the Benchmark arena. Room was comfortable. The restaurant in the hotel didn't have great food but the staff were great.

10

joseph

31 Aug 2025

·

Stayed 1 night

Great hotel and location. Walking distance to downtown, convention center, Amalie arena and Riverwalk. Super comfy bed, delicious breakfast. Free room upgrade due to rewards program. $50 valet parking and normally a $50 resort fee is high, but expected at a metropolitan four star hotel. Customer service was fantastic

10

Miquiel

29 Nov 2023

·

Stayed 7 nights

This Property is "CENTRAL" to everything in Tampa and the local areas (Treasure Island, Clearwater, Dunedin, Sponge Docks in Tarpon Springs, the Casino, Channelside, Davis Islands, Gandy, and South Tampa) and everything outside of Tampa (Venice, Sarasota, Lakeland, Orlando, Weeki Wachee, Cape Coral, and Sanibel).

10

Suzanne

5 Apr 2024

·

Stayed 1 night

Stayed here for the Madonna concert. I was able to walk everywhere right from the hotel. Very convenient. Very nice and clean hotel right on the water.

10

H

9 Mar 2023

·

Stayed 2 nights

Great location. Close to many restaurants/bars downtown and great view of the river

10

Cheryl

16 Sept 2024

·

Stayed 4 nights

The hotel and staff are wonderful! Walking distance to restaurants, stores, Amalie Arena, Florida Aquarium and the harbor.

10

Simone

16 Feb 2025

·

Stayed 2 nights

Great location, impeccable service! The walking distance to attractions and restaurants was a plus. I would definitely recommend and will stay there again.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and on site dining are inconsistent: several reviews praise tasty meals or the buffet, while others cite high prices, limited options, slow service, or trouble placing room service orders. Jackson’s is often highlighted positively.

Related guest reviews

10

Dean

28 Aug 2025

·

Stayed 2 nights

The hotel staff and room was excellent in a great location to walk around and enjoy the city. Only reason for low rating was the attached Ruth Cris steakhouse. As we were seated and waited for a waiter/waitress for thirty mins and didn’t get service at all. So we left and went to the hotel bar restaurant and were served promptly and the food was excellent.

6

Christine

11 Jul 2024

·

Stayed 4 nights

It was just OK. The property is in desperate need of an upgrade. Front desk staff and housekeeping staff are wonderful. The property, though, charges you $25 per day up front when you check in and says it covers food and beverage, such as the breakfast buffet. It does not cover the cost (I think my remaining balance was like $7 for the breakfast buffet). The worst experience was at the bar, where inattentive staff were more interested in chitchat than service. Great location. Decent overall.

4

Cyndi

31 Aug 2025

·

Stayed 1 night

It was very difficult to order in house dining, the button didn’t work on the room phone and the website wouldn’t work. We eventually had to call the front desk and they relayed our order. There was also a lot of cigar and cigarette smoking right outside and nearby the hotel entrance while we awaited our Uber ride.

10

Richard

23 Aug 2025

·

Stayed 1 night

It was awesome great food at Jackson’s and great live music. Blackened grouper was great

4

Jay

24 Mar 2025

·

Stayed 3 nights

Excellent day managers who provided credit. bed good, shower good but tiny. Ancient hotel. Good workout room. Breakfast inedible. Room not there at midnight check in. Hair on towels. Sewage smell on last night permeating room.

10

joseph

31 Aug 2025

·

Stayed 1 night

Great hotel and location. Walking distance to downtown, convention center, Amalie arena and Riverwalk. Super comfy bed, delicious breakfast. Free room upgrade due to rewards program. $50 valet parking and normally a $50 resort fee is high, but expected at a metropolitan four star hotel. Customer service was fantastic

10

Lauralee

8 Aug 2025

·

Stayed 2 nights

We love the location of this property! The food at Jacksons is excellent and has an amazing view of the harbor. We ate there 3 times over our 3 day holiday so you know its good food! We also shared a slice from Fold, they too make amazing specialty pizzas 🍕! The rooms and beds are comfy, the carpet should be changed out, it has been walked on a lot, but it is still very well kept and maintained. Our housekeeper was the best she took fabulous care of us to make sure our stay was perfect! Our breaky staff Juan and team were super cool and even recalled our foods we ate the day before and brought us over some of the items we had enjoyed the morning before. Kate at the front deak ensured we were hapoy and comfy in our room and helped us to extend for an extra night. We have stayed here before and its walkable to Amelia arena and the convention center too. Hope you enjoy your stay! 😘

4

Rob

13 Oct 2024

·

Stayed 2 nights

Check in was a nightmare. No help with baggage. Valet only cared about tips and not helping guests. I heard I'm sorry but no one is around too help. Why can't you help? Dining at restaurant bar was awful. Service slow and food had wilted lettuce and served drinks in plastic. Breakfast was laughable. $25 for a buffet of mass scrambled eggs and bacon. Are you kidding me? Absolutely unnaceptable.

10

Lynita

28 Apr 2025

·

Stayed 2 nights

Outstanding staff, delicious breakfast buffet, easy valet parking, lovely room.

10

Ashley

21 Mar 2025

·

Stayed 1 night

Great service at front desk, in room dining good, view awesome, valet pleasant. Room was clean and bed comfortable. Downtown clean and feels safe.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$405
February	US$446
March	US$437
April	US$475
May	US$332
June	US$224
July	US$267
August	US$267
September	US$214
October	US$272
November	US$263
December	US$297

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $364	19 $274
20 $202	21 $220	22 $256	23 $234	24 $197	25 $246	26 $251
27 $203	28 $203	29 $247	30 $247

Su	Mo	Tu	We	Th	Fr	Sa
				1 $215	2 $261	3 $307
4 $275	5 $649	6 $661	7 $633	8 $314	9 $961	10 $425
11 $216	12 $235	13 $268	14 $265	15 $214	16 $286	17 $295
18 $275	19 $401	20 $492	21 $438	22 $554	23 $636	24 $550
25 $382	26 $372	27	28 $311	29 $290	30 $235	31 $273

Westin Tampa Downtown Waterside

Prices for Westin Tampa Downtown Waterside

Monthly average prices

About this property

Location

Guest reviews of Westin Tampa Downtown Waterside

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Westin Tampa Downtown Waterside

Prices for upcoming dates