Is parking available at the property?

Self parking is available on-site for a fee of USD 30.00 per day, which includes in/out privileges. There are also options for RV, bus, and truck parking, subject to additional charges.

What type of breakfast is offered?

A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. Guests should contact the property directly to request a pet-friendly room.

What are the check-in and check-out times?

Check-in time is at 4:00 PM, and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request, but are subject to availability and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features, including elevators, step-free entrances, wheelchair-accessible facilities, and a wheelchair-accessible pool. Additionally, there are assistive listening devices available and wheelchair-accessible meeting spaces.

Where is the property located in relation to key landmarks?

The hotel is located in Atlanta (Cumberland), within a 15-minute walk of Cobb Galleria Centre and Cumberland Mall. It is approximately 1.5 miles from Truist Park and 1.6 miles from The Battery Atlanta.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from noon to 8:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified in the provided information.

Embassy Suites by Hilton Atlanta Galleria Hotel

Average nightly price at Embassy Suites by Hilton Atlanta Galleria by month, last 12 months (USD)
Month	Average price
January	US$229
February	US$180
March	US$176
April	US$193
May	US$215
June	US$213
July	US$211
August	US$213
September	US$224
October	US$151
November	US$141
December	US$175

What guests think

Across recent reviews, Embassy Suites by Hilton Atlanta Galleria earns praise for its convenient location near Truist Park and Cobb Energy Centre, spacious suites, and the complimentary breakfast with made-to-order omelets and evening drink vouchers.

Many guests highlight friendly, helpful staff, though others report inconsistent service, long check-in lines, and occasional miscommunication about reservations or parking fees. Facilities feedback is mixed: the shuttle to games is appreciated, but the pool and hot tub are frequently described as cloudy, cold, or out of order, and paid parking can be confusing or crowded during nearby events. Rooms are generally clean and roomy, yet several reviews note dated furnishings, tricky door locks, warm or humid air-conditioning, and noise near staff service areas or the atrium. Expect a convenient base with solid perks, but uneven execution.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Shuttle service to Braves games is a plus, and many enjoy the evening drink vouchers. However, the pool and hot tub are often reported as cloudy, cold, or closed, parking is paid and sometimes confusing or crowded, and pool-area floors can be slippery.

Related guest reviews

6

Tamra R

14 Apr 2025

·

Stayed 3 nights

The hot tub was terrible it was brown water the pool was not clear and to many kids in it there was a show that took place across the street from the hotel and when we returned to the hotel all those people that was seeing the show they used the hotel parking to parked they cars and there’s was not parking for the hotel guests which wasn’t not fair they have to better accommodate for they hotel guest

10

Devan

21 Jun 2025

·

Stayed 1 night

Great place to stay. Very close to ballpark and shuttle that takes you over to the field!

8

Baby

20 Oct 2024

·

Stayed 1 night

Love the free drink happy hour

8

Schreka

24 Feb 2025

·

Stayed 1 night

I didn't like the parking fee to park your own car in a open parking lot! The fact that they took out the parking fee twice 😒 other than that the stay was great, breakfast was awesome, but you didn't have many chooses with the complimentary drinks. I would book here again but pay for parking with cash

6

Craig

16 Jul 2025

·

Stayed 1 night

Overall...the property was pretty nice with a couple of hiccups. One big one for us was we arrived and wanted to use the hottub and pool and the hottub was around 70 degrees...same temp as the pool. We then figured out that the hottub had been cleaned at 4pm that afternoon. Then in the morning...fire alarms going off...have to walk down 4 flights of stairs at 630 am...just kind of left a bad taste. This was after checking in virtually and still having to wait im line at the front desk because Hilton Rewards app doesnt work well with Expedia I guess?? Just overall an average stay for a hotel that has a very above average price.

6

Brook

13 Nov 2024

·

Stayed 1 night

After an 8 hour drive I was really looking forward to a soak in the hot tub before bed. At check in I asked how late the hot tub was open and they said it was closed. It was 7pm. When I asked about hours they said it was out of order. Then I asked about changing my reservation to a hotel with a functioning hot tub. They said I would have to go through hotels.com to change my reservation and a refund was not guaranteed. After such a long drive I did not feel like searching for a new place to stay or having to deal with the hassle of a third party to get a refund. So disappointing. When I went to check out the pool it was obvious the hot tub had been out of service for a while. It’s unfortunate they did not mention that on their website. I would have definitely booked another hotel.

8

Jamie

30 Oct 2025

·

Stayed 1 night

Staff were great. Had a small hiccup when paying the security fee, but my bank was able to clear it up with staff. Room was clean, pool was okay. The tile floor used in the pool room is extremely slippery when wet. The hot tub was in need of service. The jets were weak, and the temperature was not very hot. Overall the stay was nice. I'm not sure if I'd book here again, though.

8

Lashanna

21 Sept 2024

·

Stayed 2 nights

Didn’t get a chance to get in the pool. The area is small and several people were there the entire time.

6

Nathan

30 Jun 2025

·

Stayed 2 nights

So first of all we entered the parking lot and had to take a ticket into the back lot which was the wrong lot. It was at this time that I read the ticket and it said “free for 30 minutes” there was an absolute crater in the road and we had to go back around to the other entrance which also had a take a ticket gate thing. I now realized we were probably going to have to pay for parking on top of the rental car for some reason. I don’t think I have ever paid for parking at a hotel. There was a scanner for our hotel room key card but that did not work. I told the front desk I had a rental car also and they made no mention of it. Breakfast was good for me - mainly the omelette - my wife thought the eggs were gross, On top of paying for parking I kid you not - on our final night I was so thirsty and needed a water bottle, came all the way down to the lobby and they were sold out of any water bottles at all. Went to bed and woke up even more thirsty - went back down at 7am and still no water of any kind. Had to pay to leave the lot before checking out - Then come back in and take another ticket and pay again when we left to checkout around 10am This process was insane I just refused to let it get to me in the moment. Also if you lose your ticket the cost is $50 so thank god I never lost mine but honestly super goofy with that process and definitely got taken for a ride there. Not to mention I took pictures of the hot tub it was green the night we got there and whole time

4

Sara

13 Oct 2025

·

Stayed 1 night

Could not get enough towels because they were understaffed. Indoor pool area was incredibly slippery. No pool towels. Room did not stay cold; it was 61 degrees on the thermostat and humid/warm. Not enough seating for breakfast including two large seating areas that were roped off because they were broken. $27 for parking.

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Cleanliness

Rooms are often described as clean, but cleanliness is inconsistent. Several reviews mention hair or grime left behind, mold (e.g., coffee pot or ice machine), smoky odors, and cloudy or green pool and hot tub water.

Related guest reviews

10

Cheryl

10 Dec 2025

·

Stayed 3 nights

The room was perfectly clean. Beds were comfy. My only complaint the entire stay…barn doors. Nobody traveling with friends or coworkers (or even family) wants a barn door closure for the bathroom door. Breakfast and the managers reception were great as usual for the brand.

10

Ankur

22 Dec 2025

·

Stayed 6 nights

Clean room, great

2

Kimberly

29 May 2025

·

Stayed 2 nights

Hotel old. Pictures misleading Pool was disgusting

6

Crystal

26 May 2025

·

Stayed 4 nights

After visiting the location at Kennesaw Station, this hotel needs a make over. They parking fees are hidden and I just don’t trust this hotel chain anymore. PLUS there was MOLD in the ice machine on the 4th floor. Worst experience through Expedia in 5 years!

4

Rebecca

24 Mar 2024

·

Stayed 1 night

My family stayed for one night celebrating a special day . The only bright spot was the gentleman who checked us in his smile and personality were captivating. The pool was so cloudy you couldn’t see the your hand 6 inches under the water . The hot tub was beyond dirty and luke warm at best , pool bathrooms were dirty overflowing trash and non working toilet. After swimming or attempting to swim. We went the bar I when I walked up to the bar the guard said she’ll be right back she came Back and then stood complaining about another guest for 3 min before coming over to see what I needed . I ordered my drink , she snarled her nose and said “really yuck?” I said yeah few people order it . She said a single or tall I said tall she said tall vodka or tall Coke I said vodka . She repeated it again and shook her head in digust. It was a vodka, Diet Coke with a lime not difficult. She then made it wrong with Coke vs Diet Coke . This morning the breakfast was many options but the eggs and sausage were cold and the omelet station was out of multiple things at 9 am . Room was clean but I booked for 4 people and only had two towels and when I asked for more they were out .

4

Yazmin

26 Feb 2024

·

Stayed 2 nights

I honestly was disappointed about this stay. The hotel room needed to be serviced. Our AC wasn’t working properly so the room stayed pretty warm in the night. The mini fridge did not work so we couldn’t keep our food in there. The bathtub looked a little dirty and it had paint chippings all over it. We also wanted to use the pool and spa, that didn’t work out. The spa was yellow and the pool itself was cloudy. They both needed to be cleaned so we just went back to the room. And lastly, my phone was stolen when I went to the lobby to buy a coffee at the front desk. I set it down to pay and walked to the parking lot, when I noticed I turned around and went back it was gone. A lady at the front was trying to help me by using the “find my iPhone” but by that time they turned it off. So overall with the hotel condition itself and that experience with my phone I wouldn’t return.

10

Debbie

8 May 2025

·

Stayed 1 night

Coffee pot was full of mold our room was next to the staff only room and people starting going in and out 6am letting door slam

6

Chianne

2 Nov 2025

·

Stayed 3 nights

The hotel room was nice however I do wish they did a better job cleaning it. The phone was filthy and had coffee spills on the cord, and I don’t drink coffee 👀. The hotel also wasn’t far from my activities which was a plus, but it sucked I had to uber/ lyft to the airport because the shuttle wasn’t running.

2

Stanley

11 Apr 2024

·

Stayed 1 night

Floor was dirty hot tub was green pool had weird film over it and front desk was terrible.

10

Chereia

15 Nov 2025

·

Stayed 1 night

The rooms were clean and staff was nice and courteous.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and comfortable with useful layouts, but many note dated furnishings, odd or cramped corner rooms, dim lighting, and occasional A/C or TV issues; noise can be an issue near staff areas or the atrium.

Related guest reviews

8

Diane

5 Apr 2025

·

Stayed 1 night

Our room was in at the end of a hall in a "corner" and was not oddly laid out. Lots of empty space which could have been better used. Hardly any surface space (unless you counted the king bed). Sink in bathroom had about 6 inches of counter space on each side, and the right side had the tissue box and soap dish, so no place to put much in the way of toiletries or makeup. Due to how the room was set-up, had to be careful not to run into the TV (which hung from the ceiling). Since we were at the end of the hall, it was quiet and it was a clean room, just difficult to maneuver around and very limited counter space. Also, couldn't get the door to open - took 3 tries upon check-in and 6-7 when we can in for the night. When I told the front desk at check-out, was told some of the door locks/handles were put on wrong and it had to be lifted up instead of pushed down. Think that would be an important thing to know at check in.

6

Keith

12 Feb 2025

·

Stayed 1 night

Not having a smart tv was the worst. One tv didn't work. The cable offered is cheap and we ended up watching the news. Couldn't cool the room down. Even with the temperature at the lowest setting the room was still very warm. Pro very quiet.

6

Jay

17 Dec 2024

·

Stayed 2 nights

Small noisy room, no suite as I thought

8

Douglas

18 Oct 2025

·

Stayed 1 night

1st room we went into was cig smoky too much, got another and it was fine. Very nice layout, bedroom sepeated from large family room with desk, flat screens both rooms, and sleeping in family room. 2 Adults, 2 kids perfectly, 2 twin sized very comfortable beds We came down for Concert at Cobb Energy Centre and its walking distance across the street

8

Amy

25 Jun 2025

·

Stayed 1 night

The lighting in room & bathroom was pretty dark but other than that we had a great stay.

10

Regina

22 Dec 2025

·

Stayed 1 night

Good food selection. Hard mattress. Quick check in. Parking fees.

8

Lewis

21 Aug 2025

·

Stayed 2 nights

Our first room was cramped. We moved to a suite and it was great.

8

Douglas

19 Oct 2025

·

Stayed 1 night

1st room was very smokey smelling, so we mived to better room. Rooms were nice. Very well layed out, nice bathroom. Coffee, refridge and microwave. Comfortable beds and flat screen in both rooms. The hotel is a little older, but not bad The best part ess its right across the stteet from the Cobb Energy Centre for the concertt we were going to so, just walked across the street.

8

Lori

12 Jun 2025

·

Stayed 2 nights

Everyone was great and friendly. Perks were nice. Place was nice and convenient. Our room was in a “hole” in a corner #317, King room. I understand that housekeeping have to do their job to prepare for the day. I did not expect that would start at 6:30 am outside my door with a constant slamming of the Staff Supply room door. Our room was awakened each morning with this at way earlier than we would have ever appreciated. Awful. No sleeping in here. Breakfast is way loud. You hear dishes clanking early too. The combo was too much. Will NOT be back here, and I am a member. Sorry it was this way. Unfortunate.

6

JAMES

13 Oct 2025

·

Stayed 3 nights

Ok stay for a family of 5. Outdated furniture and carpets

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Service

Guests often praise friendly, helpful staff, but service is inconsistent. Reported issues include long or delayed check-ins, unhelpful or rude front desk interactions, and slow responses to maintenance or amenity requests.

Related guest reviews

8

Cynthia

19 Apr 2025

·

Stayed 1 night

Loved the omelet from the omelet station. The breakfast staff was phenomenal. I wish the check in/front desk staff had been equally wonderful. I found some of them to be less friendly or accomodating. Usually Embassy Suites has a top notch front end staff. I missed that this time. Also, no complimentary afternoon cocktails offered. Check in at 4 pm seems later than others.

4

Michelle

29 Sept 2023

·

Stayed 1 night

The property is nice. Didn’t have good interactions with the employees. Two of the three I spoke with were extremely rude and made us feel unwelcome. Wish we booked elsewhere.

8

Maykel

21 Jul 2025

·

Stayed 2 nights

Staff needs to be more courteous and less rudely.

8

Jennifer

14 Jul 2024

·

Stayed 1 night

Arrived at 4:00 for check in and room was not cleaned, so had to wait 30 minutes to check in. We were not the only ones, several guests club not check in due to rooms not being cleaned. Obviously, hotel needs more staff to help get rooms ready for all the guests.

8

Oretha

1 Sept 2025

·

Stayed 3 nights

We called a couple of times to let them know our toilet was running all day and night they never came. Sometimes it wouldn't flush so we took the top off and wiggled it handled inside the back on the toilet

10

sam

26 Jun 2025

·

Stayed 1 night

Hotel was amazing. However house keeping personnel need to be reminded check out is 12pm not 11am i had the card hanging on the door but they knocked several almost entering the room i had to yell im not ready.

4

Luis

26 Jun 2025

·

Stayed 1 night

Front desk attendant was terrible. The room I reserved was not available and no effort was made to provide a solution. A/C in the room was terrible. Tried contacting the front desk, no one would answer. Would not stay at this property again.

10

Traci

25 May 2025

·

Stayed 1 night

We stay at this property frequently and they are always on point! Friendly and knowledgeable staff, clean rooms, great breakfast buffet and conveniently located near many things (shopping, dining, concerts, etc). Shout out to Cassandra and Anita who made check-in/out super easy. I always recommend this Embassy Suites to anyone visiting this area of Atlanta.

10

Desmond

2 Sept 2025

·

Stayed 1 night

The Customer Service was first class. It was an extremely busy holiday weekend and the staff handled it well. Barbara especially was extremely helpful. She went above and beyond to secure me a room during the check-in process. Also gave me tips on when to arrive at the event I was into for. The advice she gave me worked. I had a smooth entry process. Barbara and team was just awesome to say the least. I will be booking this location for all my future Atlanta travel!

4

Jacqueline

13 Apr 2025

·

Stayed 2 nights

The entire process wirh check in was unprofessional. Even though i received confirmation, they couldn't find reservation. They found a room, not like the one i requested including the price. Checkout was just as bad. No receipt!

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AI-generated summary based on recent guest reviews

Location

Very convenient for Cobb Energy Centre and Truist Park/The Battery, with many dining and shopping options nearby; the shuttle helps on game days. Several guests found it walkable to events.

Related guest reviews

10

David

23 May 2023

·

Stayed 1 night

Great location for a Braves game.

10

Laura

2 Jun 2024

·

Stayed 1 night

Clean, easy parking and location was great I was able to walk across the street to the event I attended

10

Aracelia

5 Oct 2024

·

Stayed 2 nights

The location was perfect because our venue was right across the street! There is a shuttle that will drive you around within 3 miles and until 10pm! That was great! The hotel breakfast was great! The rooms could definitely use an update but overall this hotel was perfect for our stay! If you’re looking for a secure stay especially in Atlanta, this is it. You must have a room key to enter and leave the parking lot.

10

Ashley

12 May 2023

·

Stayed 1 night

Hotel was very nice and very close to Truist stadium

8

Eric

11 Apr 2025

·

Stayed 2 nights

Nice newer Embassy Suites. Many Dining options within walking distance. Truist Park is a nice 25 minute walk however the hotel does have shuttle service to/from walking bridge on Braves game days. Downside was did not get maid service first night. Had noisy guests above me but can’t fault the staff for that.

10

ButahFly

16 Mar 2025

·

Stayed 1 night

Had a wonderful stay at Embassy. Great staff and hotel was close to so much dining and stores. Very convenient.

10

Christie

16 Jul 2025

·

Stayed 1 night

My son and I attended the mlb allstar game. The hotel was the perfect location for that. The shuttle helped me tremendously. The staff were all amazing.

8

Aldith

25 Sept 2025

·

Stayed 1 night

The hotel was perfect location for our stay . Walking distance from the Cobb energy center . The room was clean and spacious . Close to the Battery which has lots of restaurants and bars, would love to stay longer

8

Alpeshkumar

21 Mar 2025

·

Stayed 5 nights

Location

10

Jorge

30 Oct 2024

·

Stayed 1 night

Hotel is walkable to Cobb Performance Center which is super convenient.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised, especially the made-to-order omelets and overall variety. That said, several reviews cite early cut-off times, long lines or limited staffing, occasional cold items, and limited snacks at the evening reception.

Related guest reviews

8

Cynthia

19 Apr 2025

·

Stayed 1 night

Loved the omelet from the omelet station. The breakfast staff was phenomenal. I wish the check in/front desk staff had been equally wonderful. I found some of them to be less friendly or accomodating. Usually Embassy Suites has a top notch front end staff. I missed that this time. Also, no complimentary afternoon cocktails offered. Check in at 4 pm seems later than others.

6

Sandra

14 Apr 2025

·

Stayed 1 night

The stay was good. However I was unable to get any type of service at the restaurant due to the long lines for free drinks. I ended up having to leave without eating. There appeared to be only one server.

10

Amy

14 Oct 2024

·

Stayed 1 night

Staff was very friendly. Had a great time at the bar during the happy hour. Stayed for dinner and chatted with the girls at the bar that were so nice. Drinks were excellent

2

Richard

20 Jun 2025

·

Stayed 1 night

Breakfast ends at 9:00, a little early for a full house, large groups came down at8:30, there was only one grill cook cooking one item at a time, line was 22 people long, when we got to the front of line the cook would only cook one omelet, my wife was with children at the table. Then an employee told everyone the line was cut of behind us and shut overhead door, would not even give us bacon which was already cooked in a large bowl. When we tried to get to the self serve area the employees shut doors and took remaining food away to the back. It was 9:04 not even an orange or toast left out , ended up spending $50 at Chic fil a. Never had that experience at a Hilton property before. Very disappointing. Maybe that just reflects on Atlanta as a whole?

10

Kristen

31 Oct 2024

·

Stayed 3 nights

Breakfast was top tier

6

Linda

15 Mar 2025

·

Stayed 2 nights

First off was not happy about your hidden fees!! The pillows had no support whatsoever, bathroom floor was dirty and what’s up with all the dim lights throughout the whole room and especially in the bathroom!! Oh and this was the worse breakfast I’ve ever had from any hotel!! And all this from the Hilton name!! I’ve stayed in much better hotels for half the cost!! I won’t stay at a Hilton ever again!!

10

Regina

22 Dec 2025

·

Stayed 1 night

Good food selection. Hard mattress. Quick check in. Parking fees.

10

Cathy

16 Jun 2025

·

Stayed 2 nights

The staff was friendly and housekeeping was courteous during our multiple day stay. The breakfast buffet was welcomed addition. It’s hard to find hotels with a breakfast option. We especially enjoyed being able to get made to order omelets. Thank you for a wonderful stay.

10

Lisa

20 Dec 2024

·

Stayed 2 nights

I was very surprised with my stay… very comfortable, clean, and I slept well. The breakfast, even with its many options, was just okay…

10

Tom

23 Jun 2025

·

Stayed 1 night

Great free breakfast and cocktails

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $189
18 $178	19 $210	20 $251	21 $222	22 $165	23 $209	24 $189
25 $153	26 $255	27 $370	28 $370	29 $162	30 $171	31 $162

Su	Mo	Tu	We	Th	Fr	Sa
1 $144	2 $184	3 $184	4 $184	5 $162	6 $162	7 $171
8 $153	9 $162	10 $196	11 $174	12 $162	13 $162	14 $171
15 $123	16 $284	17 $249	18 $316	19 $169	20 $178	21 $152
22 $135	23 $135	24 $135	25 $141	26 $135	27 $126	28 $130
29 $149	30 $180

Embassy Suites by Hilton Atlanta Galleria

Prices for Embassy Suites by Hilton Atlanta Galleria

Monthly average prices

About this property

Location

Room options

Premium Suite, 1 King Bed, Microwave

Suite, 1 King Bed with Sofa Bed, Microwave

Suite, Multiple Beds, Mobility Accessible, Microwave

Suite, 1 King Bed, Hearing Accessible, Microwave

Suite, Multiple Beds, Microwave

Suite, 1 King Bed with Sofa Bed, Mobility Accessible, Microwave

Suite, Multiple Beds, Microwave, Corner

Suite, 1 King Bed with Sofa Bed, Microwave, City View (High Floor)

Suite, Multiple Beds, Mobility Accessible, Microwave (Roll-In Shower)

Suite, 1 King Bed, Accessible, Microwave (Mobility and Hearing)

Suite, 2 Queen Beds, Hearing Accessible, Microwave

Suite, 1 King Bed with Sofa Bed, Microwave, Corner

Premium Room, 1 King Bed, Mobility Accessible, Microwave (Roll-In Shower)

Suite, 1 King Bed, Accessible, Microwave (Hearing)

Suite, 1 King Bed with Sofa Bed, Mobility Accessible, Microwave (Roll-In Shower)

Studio, 1 King Bed, Microwave, Corner

Guest reviews of Embassy Suites by Hilton Atlanta Galleria

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Embassy Suites by Hilton Atlanta Galleria

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