Name: Holiday Inn Express Hotel & Suites McDonough by IHG
Address: 1315 Highway 20 West, McDonough, Georgia, United States of America, McDonough, Georgia, US
Price range: US$113–US$267 per night
Rating: 8.23

What guests think

Across reviews, Holiday Inn Express Hotel & Suites McDonough by IHG earns praise for friendly, accommodating staff, clean and spacious rooms suited to families, a convenient I-75 location near dining, and a breakfast many guests describe as tasty.

Common drawbacks include traffic and hallway noise, thin walls, and rooms facing the road picking up street sounds. Several reviews note AC or thermostat problems, occasional housekeeping lapses or musty odors, and sporadic facility issues like a murky pool or limited parking. Overall, it suits road trips and family stays, with best experiences in quieter rooms away from traffic.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor/heated pool is available and often enjoyed, though a few guests found it cloudy or unappealing. Parking can be tight, and occasional maintenance issues (elevator or door access) were reported.

Related guest reviews

10

Linda

7 Aug 2023

·

Stayed 2 nights

Jaden at the desk was very pleasant & accomadating. The breakfast was excellent. Pool was a little cloudy.

10

Michelle

10 Apr 2025

·

Stayed 1 night

The room was clean and comfortable. AC was working properly. The pool was in service and clean. My neighbor in the next room over was playing loud music in the evening. It hadn't stopped by 10pm so I called the front desk, and they resolved it immediately.

6

dianne

2 Dec 2025

·

Stayed 1 night

Pool was not appealing! Terrible. Good location, staff was friendly. Breakfast was marginal.

10

Nicole

17 Feb 2025

·

Stayed 1 night

Quick one night stay. Everyone was very nice. No issues. The pool was open and breakfast was good. The kids were happy.

4

Leslie Ann

21 Mar 2025

·

Stayed 1 night

The staff were very unavailable—most of the time no one was at the front desk & when they were, they acted inconvenienced. The thermostat in our room did not work, so it was quite hot and stuffy- by far the worst part of the stay. Pros: the breakfast was decent and the parking was good Cons: room thermostat broken, murky and unusable pool, very stinky gym, rooms not as clean as they look in photos Overall not impressed

10

Princess

16 Feb 2025

·

Stayed 1 night

We love the heated pool and the continental has wonderful options for a quick breakfast

10

Noble

6 Jul 2024

·

Stayed 1 night

Indoor pool is awesome!

10

Sharon

26 Apr 2025

·

Stayed 1 night

Clean, comfortable. Needed more parking.

2

Michael

6 Oct 2023

·

Stayed 3 nights

The hotel is torn apart. the elevator does not work. the parking lot is unusable. there is dry wall dust everywhere. I'm pissed. this was not on the website. there is a Hampton Inn right across the street for the same price.

6

Shea

4 Jan 2025

·

Stayed 1 night

Good for a place to sleep and go. Hotel room could’ve been cleaned a lot better. Pool deck had food and crumbs. Only one elevator and it was dirty. Breakfast was good.

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Cleanliness

Many reviews praise very clean rooms and common areas. Several others report musty or moldy odors and housekeeping misses (unclean bedding or bathrooms, worn linens), indicating inconsistent standards.

Related guest reviews

6

Tonya

16 Jul 2024

·

Stayed 1 night

This was a dirty hotel. The ac unit was ancient and looked like it hadn't been cleaned since it was put in. The bathroom toilet was dirty. I wont be staying here again

4

KRISTY

29 May 2023

·

I had high expectations of this property but I was very disappointed. When i arrived, my room was dirty with hair and skin in the bed. There was also a slight musty odor to the room. I reached out to the front desk and was moved to a nearby room. He asked me to look it over and I did. It seemed ok. Later on, I go to spray down everything and there is urine all under the toilet seat. Disgusting! As we settled in for the evening, we discover that the tv doesn't even work. The next morning, we are packing to go. Check out is at 11 am and its about 10:15 am. We take our luggage to the car. I go back up the room to do a double check to make sure nothing is left behind and my room door is open with the bed stripped. Mind you, I had the "Do Not Disturb" sign on the door AND checkout was not until 11am. The front worker says that housekeeping probably saw me leaving and thought we were gone. Unacceptable. My check out time was 11 and I wasn't leaving just yet. I was supposed to get a call from management but of course that didnt happen. I get excited when I can post great reviews but this one just wasn't it.

10

Melissa

18 May 2024

·

Stayed 1 night

The room was very clean and comfortable. Everyone friendly.

4

Danyell

20 Oct 2025

·

Stayed 1 night

The room had humidity so it may be some mold in there. I seen a bug on the bed the day of check out. I will not be booking this hotel anymore.

10

Erica

24 Jul 2024

·

Stayed 2 nights

Very clean.

6

Angela

6 Oct 2024

·

Stayed 1 night

My visit was okay, besides the mold in the room on the side of the side bed table, the side of the bed and by the tall clothes closet.

10

Rachel

27 May 2025

·

Stayed 1 night

Perfect stay for our family of 6! The breakfast was great! Very clean property!

10

Donna

13 Jun 2025

·

Stayed 1 night

The hotel was very clean and there were plenty of dining and shopping options

10

Victoria

1 Dec 2024

·

Stayed 1 night

Very clean hotel. Staff was very friendly.

2

Melissa

21 Sept 2025

·

Stayed 2 nights

Shower curtain was not changed and a dirty washcloth was left in the bathroom

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Rooms

Rooms are generally spacious with comfortable beds and layouts that work for families. Recurring concerns include traffic and hallway noise, thin walls, and AC or thermostat problems, with some rooms feeling dated or unusually dark.

Related guest reviews

6

Jonathan

11 Dec 2025

·

Stayed 1 night

Staff was GREAT. Shower was hot, standard "free" breakfast, bed was comfortable. Older building that looks like it had some money spent on it for renovations. I stayed in room 401...VERY noisy. Someone decided that playing trumpet on the street until 10:30pm was a good idea. Additionally you could hear every car/truck going down the road from that room. I'd suggest staying in one of the south rooms if you are a light sleeper.

6

Tommy

13 Apr 2025

·

Stayed 1 night

The checkin was easy and convenient. Lots of yelling in the hallways until 11:30pm or so. I understand thst probably does not happen all the time. But my main issue is the noise from the room above. It is like living in an apartment, can hear the people in the room directly above walking across thier floor. I would not expect this in this type of hotel. And then at 2:48am someone in the room above, sounded like they were jumping off the bed and running across the floor and doing it repeatedly for about 30 minutes. I have stayed in many hotels and this is the worse noise from the room above i have ever have. Because of this i will not stay here again. It will also make me hesitant to stay at another Holiday Inn Express because i am sure they are all built similar, they all will have tbis issue in common.

8

tammi

24 Apr 2025

·

Stayed 1 night

Large rooms!

6

Tabatha

22 May 2025

·

Stayed 1 night

Rooms are dark area is run down. Expected more from this hotel chain.

10

Joyce

29 Apr 2025

·

Stayed 4 nights

The one window in my room had some type of paper over it that did not move. Couldn’t let it up or move it at all to peek out. So I have no daylight just the room lamps 24 hrs, a day. A little too noisy from guess, maintenance and dogs barking.

10

LaJuan

29 Dec 2024

·

Stayed 1 night

Rooms are comfortable and roomy. Like the space for 2 suitcases!

6

robert

28 Apr 2024

·

Stayed 2 nights

Room needed updating.

8

Claudette

1 Jan 2023

·

Stayed 2 nights

Thin walls. Could hear the room above and beside.

10

Elizabeth

10 Oct 2025

·

Stayed 1 night

This hotel was great! Our family if 5 slept comfortably in the suite with a pull out couch. Room was spacious and clean. We appreciated having a sink in the room as well as the sink in the bathroom. Breakfast had a ton of options: oatmeal, yogurt, eggs, sausage, pancakes, etc. The coffee machine grinds the beans and makes the coffee! Service was excellent. Would definitely stay here again.

6

Mike

29 Jun 2025

·

Stayed 1 night

I arrived to my room only to find that the thermostat was set to 80 degrees with no way of changing it. I informed the front desk and she placed me in an adjacent room. That room was set to 63 degrees, but the temperature in the room never got below 77 degrees and the AC was blowing what could best be described as "kind of cool air." Front desk offered to move me again, but I had been on the road for about 10 hours or so and was tired. This hotel is ok, but not great for one night.

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Service

Staff are frequently described as friendly, accommodating, and helpful, with several shout-outs to front desk team members. However, a number of guests reported unavailability, unhelpful or rude interactions, or errors such as occupied rooms and lack of follow-up.

Related guest reviews

10

Elena

9 Mar 2025

·

Stayed 9 nights

Staff was amazing. Although I don't remember the name of all of the young ladies that worked there.But each and every one of them were extremely courteous, very helpful and always had a smile each and every day I appreciated them during my long stay. .There was also one gentleman, an African American young man at worked, usually in the afternoon and evenings. He he was extremely nice and helpful. As well, thank you for hiring such a great team of individuals.

6

Cary

2 Oct 2023

·

Stayed 1 night

They gave me a room and key that was already occupied.

4

Leslie Ann

21 Mar 2025

·

Stayed 1 night

The staff were very unavailable—most of the time no one was at the front desk & when they were, they acted inconvenienced. The thermostat in our room did not work, so it was quite hot and stuffy- by far the worst part of the stay. Pros: the breakfast was decent and the parking was good Cons: room thermostat broken, murky and unusable pool, very stinky gym, rooms not as clean as they look in photos Overall not impressed

10

Tamara

11 Mar 2025

·

Stayed 1 night

Jaden, at the front desk was very helpful. We asked for a quiet, removed room. He chose a room that was quiet and on the 4th floor. It was perfect.

2

Joseph

1 Jan 2025

·

Stayed 1 night

Used my frequent user points to book 2 rooms at hotel. My confirmation had 2 rooms on receipt. Arrived at hotel to find only 1 room was booked and the front desk told me it was not his problem, check with Hotels.com because it is their error. Went down to breakfast area the next morning at 0845 and there was nothing left to eat. The server was sitting in the back and would not come out. The front desk manager said it was open until 0930 but then told the worker to just wipe it down and forget it. I travel for a living and have never seen anything like this before. I will never and would recommend to anyone else to never stay at this hotel. As for me , I will never book a Holiday Inn Express again. From the top down this place is a complete wreck, and no one cared.Terrible

10

Judy

12 Mar 2025

·

Stayed 1 night

Walkable to restaurants front desk Jayden was very polite and helpful

10

Xavier

22 Sept 2024

·

Stayed 3 nights

Excellent staff!

10

Erica

10 Jul 2025

·

Stayed 1 night

Front desk manager Jaden is excellent. He was so nice and accommodating!

8

Lisa

29 Dec 2024

·

Stayed 1 night

There were noisy people at midnight in their room and the front desk promptly asked them to be quiet. Appreciated that.

6

Charlene

28 Jan 2025

·

Stayed 1 night

Night staff was very unhelpful and hard to find

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Location

Convenient off I-75 with many restaurants and shops nearby, and handy for Atlanta Motor Speedway. Downsides include heavy traffic, some street noise, and a few comments about the area feeling run down or less walkable.

Related guest reviews

10

Brian Robert

28 Apr 2025

·

Stayed 4 nights

This was a great property with excellent proximity to the Atlanta Motor Speedway!

10

Antonio

29 Oct 2024

·

Stayed 1 night

Had a one night stay on our way to north Ga. Room was clean, beds were comfortable and free breakfast was good. Staff was helpful and friendly. Close to I-75, although the traffic getting off the interstate was very stressful.

8

Bradley

16 Nov 2024

·

Stayed 1 night

High traffic area makes it difficult to walk to dinner. The hotel is fine and clean, but would prefer a less busy place.

10

Roy

19 May 2024

·

Stayed 1 night

Convenient to routes in and out of I75

6

Tabatha

22 May 2025

·

Stayed 1 night

Rooms are dark area is run down. Expected more from this hotel chain.

10

Felbert

29 Jan 2025

·

Stayed 3 nights

Close to freeway dining and shopping

10

Mechelle

27 Sept 2025

·

Stayed 1 night

Shopping area was great! Love the location of the hotel.

10

Niketa

20 Aug 2025

·

Stayed 1 night

Clean orooerty, friendly staff. Convenient location right off the interstate.

10

Princess

26 Jul 2024

·

Stayed 1 night

Very nice. Good price. Lots to eat near by. Chick Fil A in the same parking lot!!!! We didn’t have to drive any where!

10

Shareka

27 Jul 2025

·

Stayed 2 nights

I love the location in relation to where we needed to be. I love how welcoming everyone made us feel in the area. The ability to do some shopping in close proximity was a bonus.

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Dining

Breakfast is widely liked for variety and hot options, with many praising the bean-to-cup coffee. Some guests encountered crowding or shortages, and a few called it marginal or repetitive.

Related guest reviews

6

Bonnie

21 Dec 2025

·

Stayed 1 night

Bathroom needs help, shower & toilet. Not enough seats for all guests at Breakfast

10

Natalie Fay

8 Jun 2025

·

Stayed 1 night

Just made a stop between travels with a family of 5 and was happy with everything! Great breakfast.

8

Francisca

27 Dec 2023

·

Stayed 6 nights

Comfortable, room was spacious. . The menu was the same every day

10

Carole

21 Nov 2025

·

Stayed 1 night

Breakfast was great. Loved the fresh ground coffee and real cream!

2

Joseph

1 Jan 2025

·

Stayed 1 night

Used my frequent user points to book 2 rooms at hotel. My confirmation had 2 rooms on receipt. Arrived at hotel to find only 1 room was booked and the front desk told me it was not his problem, check with Hotels.com because it is their error. Went down to breakfast area the next morning at 0845 and there was nothing left to eat. The server was sitting in the back and would not come out. The front desk manager said it was open until 0930 but then told the worker to just wipe it down and forget it. I travel for a living and have never seen anything like this before. I will never and would recommend to anyone else to never stay at this hotel. As for me , I will never book a Holiday Inn Express again. From the top down this place is a complete wreck, and no one cared.Terrible

10

Rachel

27 May 2025

·

Stayed 1 night

Perfect stay for our family of 6! The breakfast was great! Very clean property!

10

Lauri

13 Oct 2025

·

Stayed 1 night

Staff was friendly and the breakfast bar was very good.

10

Taylor

17 Apr 2025

·

Stayed 1 night

Great short stay, plenty of breakfast options. Plan to stay again

10

Raven

27 Oct 2024

·

Stayed 2 nights

Our stay was amazing! The staff was friendly and helpful. The environment was beautiful and clean. And the breakfast was AMAZING Hot cheese grits turkey sausage and eggs was on point!!!!

10

Elizabeth

10 Oct 2025

·

Stayed 1 night

This hotel was great! Our family if 5 slept comfortably in the suite with a pull out couch. Room was spacious and clean. We appreciated having a sink in the room as well as the sink in the bathroom. Breakfast had a ton of options: oatmeal, yogurt, eggs, sausage, pancakes, etc. The coffee machine grinds the beans and makes the coffee! Service was excellent. Would definitely stay here again.

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Month	Average price
January	US$112
February	US$125
March	US$130
April	US$131
May	US$137
June	US$126
July	US$135
August	US$124
September	US$131
October	US$124
November	US$118
December	US$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $151	16 $185	17 $139	18 $132	19 $139
20 $157	21 $203	22 $169	23 $216	24 $207	25 $207	26 $206
27 $167	28 $244	29 $267	30 $252

Su	Mo	Tu	We	Th	Fr	Sa
				1 $227	2 $180	3 $216
4 $144	5 $227	6 $241	7 $233	8 $177	9 $201	10 $238
11 $156	12 $157	13 $161	14 $203	15 $158	16 $166	17 $161
18 $142	19 $185	20 $163	21 $159	22 $142	23 $145	24 $160
25 $113	26 $155	27 $156	28 $156	29 $117	30 $133	31 $137

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Monthly average prices

About this property

Location

Room options

Standard Room

King Suite

Standard King Room

Standard Queen Room with Two Queen Beds Communications Accessible

One-Bedroom King Suite

Standard King Room with Roll-In Shower Mobility Accessible

Suite with Two Queen Beds

Standard Queen Room with Two Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

FAQs about Holiday Inn Express Hotel & Suites McDonough by IHG

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Prices for upcoming dates