Ramada by Wyndham Des Moines Tropics Resort & Conference Ctr
US$82
/ night
Avg. for October
Prices for Ramada by Wyndham Des Moines Tropics Resort & Conference Ctr
Select dates to see prices and availability
US$82
/ night
Avg. for October
Monthly average prices
Nightly prices at Ramada by Wyndham Des Moines Tropics Resort & Conference Ctr average US$69 in the cheapest month (December) and US$106 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$75 |
| February | US$79 |
| March | US$84 |
| April | US$97 |
| May | US$95 |
| June | US$85 |
| July | US$81 |
| August | US$106 |
| September | US$79 |
| October | US$82 |
| November | US$78 |
| December | US$69 |
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Oct · US$82
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Most expensive: August (~US$106)
Cheapest: December (~US$69)
About this property
Take advantage of recreational opportunities offered, including a water park, an indoor pool, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Amenities
Take advantage of recreational opportunities offered, including a water park, an indoor pool, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Urbandale? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Dining
Enjoy a meal at Castaways Grill, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 166 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Location
Located in Urbandale, Ramada Tropics Resort & Conf Center by Wyndham Des Moines is within a 10-minute drive of Iowa Gold Star Military Museum and Buccaneer Arena. This family-friendly hotel is 5.1 mi (8.2 km) from Des Moines Community Playhouse.
What's nearby
Merle Hay Mall(1.4 Miles)
Pioneer Hi-Bred Headquarters(2.5 Miles)
IHS-Iowa Health Systems(3 Miles)
Buccaneer Arena(3.5 Miles)
Iowa Gold Star Military Museum(3.7 Miles)
Waveland Municipal Golf Course(4.1 Miles)
Drake University(4.8 Miles)
Windsor Heights Dog Park(4.8 Miles)
Val Air Ballroom(5 Miles)
Des Moines Community Playhouse(5.1 Miles)
Knapp Center(5.3 Miles)
Saylorville Lake(5.4 Miles)
Broadlawns Medical Center(5.4 Miles)
Des Moines Art Center(5.6 Miles)
Valley Junction(5.8 Miles)
The preferred airport for Ramada Tropics Resort & Conf Center by Wyndham Des Moines is Des Moines International Airport (DSM)(22.5 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Banquet facilities
Safe-deposit box
Location
5000 Merle Hay Road, Des Moines, Iowa, United States of America
Merle Hay Mall (1.4 Miles)
Pioneer Hi-Bred Headquarters (2.5 Miles)
IHS-Iowa Health Systems (3 Miles)
Buccaneer Arena (3.5 Miles)
Iowa Gold Star Military Museum (3.7 Miles)
Waveland Municipal Golf Course (4.1 Miles)
Room options
1
Deluxe Suite, 1 King Bed with Sofa Bed, Jetted Tub, Poolside (1 Bedroom)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 6
204 ft²
Air ConditioningHeatingWi-Fi (Free)
2
Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 5
193 ft²
Air ConditioningHeatingWi-Fi (Free)
2
Suite, 2 Queen Beds, Pool View
Room details
2 Large Double Beds
Sleeps 6
204 ft²
Air ConditioningHeatingWi-Fi (Free)
2
Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 5
204 ft²
Air ConditioningHeatingWi-Fi (Free)
2
Room, 2 Queen Beds, Poolside
Room details
2 Large Double Beds
Sleeps 5
204 ft²
Air ConditioningHeatingWi-Fi (Free)
2
Room, 1 Queen Bed, Accessible
Room details
1 Large Double Bed
Sleeps 5
204 ft²
Air ConditioningHeatingWi-Fi (Free)
2
Room, 1 Queen Bed with Sofa Bed, Accessible, Poolside
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 5
204 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Suite, Multiple Beds (1 King Bed and 2 Queen Bed)
Room details
1 Extra-Large Double Bed
and 2 Large Double Beds
Sleeps 8
226 ft²
Air ConditioningHeatingWi-Fi (Free)
2
Deluxe Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 5
301 ft²
Air ConditioningHeatingWi-Fi (Free)
2
Suite, 1 King Bed, Poolside
Room details
1 Extra-Large Double Bed
Sleeps 6
247 ft²
Air ConditioningHeatingWi-Fi (Free)
2
Deluxe Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 6
204 ft²
Air ConditioningHeatingWi-Fi (Free)
2
Deluxe Room, 1 King Bed, Poolside
Room details
1 Extra-Large Double Bed
Sleeps 5
204 ft²
Air ConditioningHeatingWi-Fi (Free)
2
Deluxe Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 5
204 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Ramada by Wyndham Des Moines Tropics Resort & Conference Ctr
5
Based on 1,092 verified reviews
Who stays here?
Business
10%
Couple
3%
Family
80%
Group
4%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Ramada by Wyndham Des Moines Tropics Resort & Conference Ctr, travellers consistently praise the kid-friendly indoor waterpark but report significant downsides, including frequent pool or slide closures, understaffing, and worn facilities that dampen overall comfort and reliability.
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What guests think
At Ramada by Wyndham Des Moines Tropics Resort & Conference Ctr, travellers consistently praise the kid-friendly indoor waterpark but report significant downsides, including frequent pool or slide closures, understaffing, and worn facilities that dampen overall comfort and reliability.
Cleanliness and maintenance concerns recur, with reports of damp rooms, mold, broken fixtures, and intermittent hot water. Service feels stretched, with long check-in lines, occasional overbooking, and inconsistent communication, though several guests found individual staff friendly and helpful. Breakfast and on-site dining are often limited or inconsistent, and hours for pools or amenities may change without clear notice. Expect a budget-friendly stay centered on the pools, but manage expectations for reliability.
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AI-generated summary based on recent guest reviews
Facilities
Indoor waterpark is the main draw and fun for kids when open, with lifeguards present. Many reviews cite limited hours or closures, a lukewarm or nonworking hot tub, cold pools, towel shortages, loud music, and noticeable wear.
Related guest reviews
10
Vernon
13 Mar 2024
·
Stayed 1 night
The hot tub and slides are back up and running! Our favorite close to home getaway and the boys love the water park :)
The hot tub and slides are back up and running! Our favorite close to home getaway and the boys love the water park :)
6
Todd
17 Aug 2025
·
Stayed 1 night
First, the front desk staff were great. Very helpful and offered to help with anything we needed. The room was not ready at check-in. The room was outdated, some unrepaired damage, missing lightbulbs, and didnt have cold water in the morning. The waterpark was excellent. Love that the water was not cold. Overall, some good and some improvements needed for higher rating.
First, the front desk staff were great. Very helpful and offered to help with anything we needed. The room was not ready at check-in. The room was outdated, some unrepaired damage, missing lightbulbs, and didnt have cold water in the morning. The waterpark was excellent. Love that the water was not cold. Overall, some good and some improvements needed for higher rating.
6
Stephanie
23 Oct 2025
·
Stayed 1 night
Kids pool area closed which is why we chose to stay there. Kids were not happy.
Kids pool area closed which is why we chose to stay there. Kids were not happy.
2
Anthony
29 Sept 2025
·
Stayed 1 night
No hot water at all in entire hotel! Indoor pools were all ice cold because their heaters were broken too. Pool bar plating extremely loud music after close. Restaurant attached had terrible food and service. Jusr seemed like staff didn’t care about guests or were overwhelmed with amount of clientele in the hotel at one time
No hot water at all in entire hotel! Indoor pools were all ice cold because their heaters were broken too. Pool bar plating extremely loud music after close. Restaurant attached had terrible food and service. Jusr seemed like staff didn’t care about guests or were overwhelmed with amount of clientele in the hotel at one time
2
Amber D
24 Apr 2025
·
Stayed 1 night
The water park was closed and the TV in the room did not work. The front desk staff at check in barely engaged with me and seemed bothered to have to help me
The water park was closed and the TV in the room did not work. The front desk staff at check in barely engaged with me and seemed bothered to have to help me
2
Jason
6 Dec 2024
·
Stayed 1 night
Unfriendly front desk staff. Hotel restaurant was dirty with no staff. The waterpark was closed and there was no indication on the company site or Expedia.
Unfriendly front desk staff. Hotel restaurant was dirty with no staff. The waterpark was closed and there was no indication on the company site or Expedia.
4
Nicki
15 Apr 2025
·
Stayed 2 nights
Lukewarm, dirty hot tub. Extremely cold pools that make it hard to enjoy the water. Bathroom door doesn’t latch, bathroom fan doesn’t work. They made the hot tub 18+ when highschoolers were there for a sporting event. There was no breakfast set up on Saturday so we had to leave. When we came back at 9 the breakfast area has 1 cereal option, some fruit, they were just bringing out pancake batter. The whole area was a mess. I expect better when paying almost 400 to stay the weekend.
Lukewarm, dirty hot tub. Extremely cold pools that make it hard to enjoy the water. Bathroom door doesn’t latch, bathroom fan doesn’t work. They made the hot tub 18+ when highschoolers were there for a sporting event. There was no breakfast set up on Saturday so we had to leave. When we came back at 9 the breakfast area has 1 cereal option, some fruit, they were just bringing out pancake batter. The whole area was a mess. I expect better when paying almost 400 to stay the weekend.
6
Alicia
24 Oct 2025
·
Stayed 1 night
There is no shower door-- the floor got soaked and then was slippery. I have 2 small chicldren that slipped and fell. No room phone to call front desk. The water park was not open and the lap pool had chipped paint in the water. The carpet in the main entranced was soiled-- not a good first impression walking in. The staff were kind, courteous and helpful.
There is no shower door-- the floor got soaked and then was slippery. I have 2 small chicldren that slipped and fell. No room phone to call front desk. The water park was not open and the lap pool had chipped paint in the water. The carpet in the main entranced was soiled-- not a good first impression walking in. The staff were kind, courteous and helpful.
4
John
29 Mar 2025
·
Stayed 2 nights
Old and outdated. Hot tub was broke and pool was only 73 degrees. Stains on the walls in the rooms and metal fence around pool was rusting and falling down. O hot water for showers. Staff member Unique did awesome helping us manage. Boss's pizza next door was understaffed and was burning all the food. Many people were leaving and asking for refunds. Water park water was warm but is only open on the weekends.
Old and outdated. Hot tub was broke and pool was only 73 degrees. Stains on the walls in the rooms and metal fence around pool was rusting and falling down. O hot water for showers. Staff member Unique did awesome helping us manage. Boss's pizza next door was understaffed and was burning all the food. Many people were leaving and asking for refunds. Water park water was warm but is only open on the weekends.
8
Susan
12 Sept 2025
·
Stayed 1 night
The main waterpark feature was closed. Had we known this, we may have booked elsewhere as we have a 5 year old child who loves the water features here. This is the second time in the last 12 months that we have stayed here and had problems with Pirates Cove water features being accessible to guests. Also, no continental breakfast on Friday morning? Both of these items were in the online description. Restaurant under new management, again, unable to serve adult beverages. Been coming here once or twice a year for at least 15 years, sad to see it going downhill.
The main waterpark feature was closed. Had we known this, we may have booked elsewhere as we have a 5 year old child who loves the water features here. This is the second time in the last 12 months that we have stayed here and had problems with Pirates Cove water features being accessible to guests. Also, no continental breakfast on Friday morning? Both of these items were in the online description. Restaurant under new management, again, unable to serve adult beverages. Been coming here once or twice a year for at least 15 years, sad to see it going downhill.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is often negative, citing mold and dampness in pool areas and rooms, stained or worn carpets and linens, and lingering odors. A few guests found rooms acceptably clean, but standards appear inconsistent.
Related guest reviews
2
Laura
17 Jul 2024
·
Stayed 3 nights
There was mold all over our room. Door was covered in it, on lamp shades..just nasty!!
There was mold all over our room. Door was covered in it, on lamp shades..just nasty!!
2
Cynthia
1 Aug 2025
·
Stayed 2 nights
Don’t let the exterior fool you-once you’re indoors you’ll realize there’s major disrepair throughout the building. We had to walk over a standing pool of water in a carpeted hallway from a bathroom shower leaking through the wall. When we walked into our room, we were hit with the smell of mold and mildew. The bathroom was clean and tidy so the smell was likely from the carpet and window covers. Extensive rust on a floor lamp, underneath the shelf in the closet, and on light fixtures. Other parts of the hotel were going through repairs with sections boarded up with plywood and large buckets of material set off to the side in hallways. Woke up to tornado sirens early that next morning. Tried to call the front desk to get directions as to where to go for safety but the phone in the room wasn’t even working. We had gotten in late the night before, but checked out early in the morning and made accommodations elsewhere for the rest of the trip. The front desk was friendly and I appreciated that they refunded the 2nd night.
Don’t let the exterior fool you-once you’re indoors you’ll realize there’s major disrepair throughout the building. We had to walk over a standing pool of water in a carpeted hallway from a bathroom shower leaking through the wall. When we walked into our room, we were hit with the smell of mold and mildew. The bathroom was clean and tidy so the smell was likely from the carpet and window covers. Extensive rust on a floor lamp, underneath the shelf in the closet, and on light fixtures. Other parts of the hotel were going through repairs with sections boarded up with plywood and large buckets of material set off to the side in hallways. Woke up to tornado sirens early that next morning. Tried to call the front desk to get directions as to where to go for safety but the phone in the room wasn’t even working. We had gotten in late the night before, but checked out early in the morning and made accommodations elsewhere for the rest of the trip. The front desk was friendly and I appreciated that they refunded the 2nd night.
2
Kelly
15 Jun 2025
·
Stayed 2 nights
Unclean room, pool unkept (mold and hair in the pool), and garbage in the hallways and entry. Our shower did not work, no water. Would never stay there again.
Unclean room, pool unkept (mold and hair in the pool), and garbage in the hallways and entry. Our shower did not work, no water. Would never stay there again.
2
Jason
11 Jan 2025
·
Stayed 1 night
The shower had no hot water. There was mold all over the door.
The shower had no hot water. There was mold all over the door.
2
Tiffanie
19 Aug 2025
·
Stayed 2 nights
I had it booked for a week. I got a call the day of my reservation that they no longer had the suite that I reserved. I was told I could have a regular room but was more expensive than what I booked the suite for. I get there and the sports bar being advertised does not sell alcohol. The pools had A LOT of mold. DO NOT STAY HERE!
I had it booked for a week. I got a call the day of my reservation that they no longer had the suite that I reserved. I was told I could have a regular room but was more expensive than what I booked the suite for. I get there and the sports bar being advertised does not sell alcohol. The pools had A LOT of mold. DO NOT STAY HERE!
2
Michaelle
27 Jul 2025
·
Stayed 2 nights
There is mold everywhere. The bathroom didn't have any ventilation no fan mold growing all over in the grout . The carpet was wet and sticky probably why when we arrived the AC was set at 64. There are spots everywhere where the paint is bubbled up due to mold . You can tell where they cut the bigger spots and just painted over . In the hallway was standing water all throughout and the smell was strong like cat piss . Other people meet us in hallway had same issues some sounded worse than ours. Fire alarms went off at 1:30 in morning. They had no real protocol half people evaluated others just hung out in hallway finally fire department came to ok everything. I as well as other families have videos and pictures of the water and mold . The health department seriously needs to investigate. I will be sharing my video and pictures with them just wish I could bottle up the smell and send to them also.
There is mold everywhere. The bathroom didn't have any ventilation no fan mold growing all over in the grout . The carpet was wet and sticky probably why when we arrived the AC was set at 64. There are spots everywhere where the paint is bubbled up due to mold . You can tell where they cut the bigger spots and just painted over . In the hallway was standing water all throughout and the smell was strong like cat piss . Other people meet us in hallway had same issues some sounded worse than ours. Fire alarms went off at 1:30 in morning. They had no real protocol half people evaluated others just hung out in hallway finally fire department came to ok everything. I as well as other families have videos and pictures of the water and mold . The health department seriously needs to investigate. I will be sharing my video and pictures with them just wish I could bottle up the smell and send to them also.
4
Amber
9 Dec 2025
·
Stayed 1 night
Absolutely no hot water in room 405. Staff was notified, nothing was done. States they would try to take some money off of our bill--it didn't happen.Rooms are pretty neglected. Sheets had stains. Tiles coming up on the floor in the bathroom. Black stains (maybe mold) on the ceiling above refrigerator area.
Absolutely no hot water in room 405. Staff was notified, nothing was done. States they would try to take some money off of our bill--it didn't happen.Rooms are pretty neglected. Sheets had stains. Tiles coming up on the floor in the bathroom. Black stains (maybe mold) on the ceiling above refrigerator area.
2
Nathan
15 Jun 2025
·
Stayed 1 night
Terrible staff, terrible rooms with dirt/mold on the ceiling from the vents, rusty air vents, sticky carpet!!! The longer we stayed the worse it got. We checked in quick and didn’t notice most of the stuff until later in the night/next morning other wise I would have left and found somewhere else to stay!!
Terrible staff, terrible rooms with dirt/mold on the ceiling from the vents, rusty air vents, sticky carpet!!! The longer we stayed the worse it got. We checked in quick and didn’t notice most of the stuff until later in the night/next morning other wise I would have left and found somewhere else to stay!!
2
Sondra
13 Aug 2025
·
Stayed 3 nights
Most disgusting place I've stayed. Pool area dirty as well as whole building dirty and in ill repair. Life guards at pool area are a joke. Are they really life guards? Water is dirty mirky. Is it treated correctly? Mold around edge of pool. Rooms were filthy dirty. Dirty carpets. Breakfast was rolls from walmart, milk juice from walmart and yogurt. Would never stay again. Check in looked like a bunch of meth heads with no teeth and so unprofessional. Very price for 3 nights. I want to turn them in to the state inspections. Looks like people who work there probably live there. Elevator was broke down. Absolutely disgusting.
Most disgusting place I've stayed. Pool area dirty as well as whole building dirty and in ill repair. Life guards at pool area are a joke. Are they really life guards? Water is dirty mirky. Is it treated correctly? Mold around edge of pool. Rooms were filthy dirty. Dirty carpets. Breakfast was rolls from walmart, milk juice from walmart and yogurt. Would never stay again. Check in looked like a bunch of meth heads with no teeth and so unprofessional. Very price for 3 nights. I want to turn them in to the state inspections. Looks like people who work there probably live there. Elevator was broke down. Absolutely disgusting.
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AI-generated summary based on recent guest reviews
Rooms
Rooms feel dated with worn fixtures and humidity from the pool environment; layout quirks and heavy doors are noted. Noise from hallways can carry, and Wi‑Fi reliability is mixed, though some suites are spacious and beds adequate.
Related guest reviews
6
Nikedda
6 Apr 2025
·
Stayed 1 night
The doors are hard to open an the wood is peeling on them the toilet rocks when u sit on it
The doors are hard to open an the wood is peeling on them the toilet rocks when u sit on it
4
Kristina
27 Jul 2025
·
Stayed 3 nights
The included breakfast only had one option which would be fine as long as no one has a food allergies. The lifeguards at the pool did not seem to care about the kids saftey. As there where 10-12 year old kids running around in the 1 foot deep pool, pushing little kids out of the way on the stairs and up by the slides causing kids to hit their heads. Music was loud enough to hear clear as day in the rooms after the pool was closed and past midnight. Then on Saturday into Sunday at 1 am the fire alarm was going off and on and no one could get an answer as to what was going on or if those staying in the hotel where safe. The bathroom title in the room we stayed in was loose and would slip when you walk on it. Lets not forget the humidity from the pool causing water to build up on the room doors and arch ways causing water to drop on you when entering or leaving the room.
The included breakfast only had one option which would be fine as long as no one has a food allergies. The lifeguards at the pool did not seem to care about the kids saftey. As there where 10-12 year old kids running around in the 1 foot deep pool, pushing little kids out of the way on the stairs and up by the slides causing kids to hit their heads. Music was loud enough to hear clear as day in the rooms after the pool was closed and past midnight. Then on Saturday into Sunday at 1 am the fire alarm was going off and on and no one could get an answer as to what was going on or if those staying in the hotel where safe. The bathroom title in the room we stayed in was loose and would slip when you walk on it. Lets not forget the humidity from the pool causing water to build up on the room doors and arch ways causing water to drop on you when entering or leaving the room.
8
Judy
10 Aug 2025
·
Stayed 2 nights
The pool area was fantastic and loved that they had lifeguards on duty. So much fun! The downside is that the rooms need much updating. It was difficult to find plug ins for phones/electronics. Carpets were worn but all around it was a good place to stay with kids.
The pool area was fantastic and loved that they had lifeguards on duty. So much fun! The downside is that the rooms need much updating. It was difficult to find plug ins for phones/electronics. Carpets were worn but all around it was a good place to stay with kids.
8
Mykal
15 Aug 2025
·
Stayed 1 night
The room and property were okay.... Not the cleanest. The sofa bed was not a sofa bed, simply a sofa. The chair in the room was wet. Towels were stained. Doors were not aligned. Door handles were loose. Overall it was ok at best.
The room and property were okay.... Not the cleanest. The sofa bed was not a sofa bed, simply a sofa. The chair in the room was wet. Towels were stained. Doors were not aligned. Door handles were loose. Overall it was ok at best.
8
nicole
26 Mar 2024
·
Stayed 2 nights
The room was always hot. Every time you tried to change the temperature. It would blow really cold and then it would stay high and the door to the pool area from my room seems like fallen off the hinges.
The room was always hot. Every time you tried to change the temperature. It would blow really cold and then it would stay high and the door to the pool area from my room seems like fallen off the hinges.
8
Jodi
4 Aug 2025
·
Stayed 1 night
Bed was a little to firm for us. It was a bit to noisy. Kids running in the hallway at 11pm.
Bed was a little to firm for us. It was a bit to noisy. Kids running in the hallway at 11pm.
4
Nathan
3 Dec 2025
·
Stayed 3 nights
Overall very disappointing. They switched rooms on me. My key stopped working 3 times. The restaurant was deserted. My bathroom door latch was broken. The microwave was broken. Bathroom exhaust wasn’t running. Snow wasn’t shoveled. The television always started on the setup menu. Wi-Fi kicked me off and made me re-accept terms at least twice daily. The shower faucet leaked and the hot water wasn’t ever hot. The exterior door was ajar for 3 days straight.
Overall very disappointing. They switched rooms on me. My key stopped working 3 times. The restaurant was deserted. My bathroom door latch was broken. The microwave was broken. Bathroom exhaust wasn’t running. Snow wasn’t shoveled. The television always started on the setup menu. Wi-Fi kicked me off and made me re-accept terms at least twice daily. The shower faucet leaked and the hot water wasn’t ever hot. The exterior door was ajar for 3 days straight.
4
JENNIFER
28 Sept 2025
·
Stayed 1 night
No hot water and the hotel is very run-down. Bathroom door did not shut all the way, hair dryer did not work, issues with the television, bathroom sink faucet leaked, and carpet was frayed in the room. There were a lot of stains on the carpet and overall the hallways were dirty. Staff were very kind and helpful, but the hotel needs a lot of updating.
No hot water and the hotel is very run-down. Bathroom door did not shut all the way, hair dryer did not work, issues with the television, bathroom sink faucet leaked, and carpet was frayed in the room. There were a lot of stains on the carpet and overall the hallways were dirty. Staff were very kind and helpful, but the hotel needs a lot of updating.
6
Derek
30 Mar 2024
·
Stayed 3 nights
Pool is nice, hotel is musty
Pool is nice, hotel is musty
6
Jason
21 Oct 2025
·
Stayed 2 nights
The staff was fine. Although a maid opened the door in the early evening the first night. Someone else opened it the next morning. The big pool is only open Friday nights and Saturdays. Hotel was probably amazing at one time. It either needs torn down or completely remodeled. It is definitely showing major signs of wear.
The staff was fine. Although a maid opened the door in the early evening the first night. Someone else opened it the next morning. The big pool is only open Friday nights and Saturdays. Hotel was probably amazing at one time. It either needs torn down or completely remodeled. It is definitely showing major signs of wear.
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AI-generated summary based on recent guest reviews
Service
Service is stretched thin: many report long check-in lines, overbooking, and slow responses, though several guests praised individual staff for kindness and problem solving. Communication about amenity hours is inconsistent.
Related guest reviews
10
Aniah
16 Feb 2025
·
Stayed 1 night
I ran into a minor issue as there was a mix up about extending my stay, Brandon helped me so much, resolved my issue in a matter of seconds with so much reassurance! I appreciate his understanding as he trained his staff to do the same!
I ran into a minor issue as there was a mix up about extending my stay, Brandon helped me so much, resolved my issue in a matter of seconds with so much reassurance! I appreciate his understanding as he trained his staff to do the same!
2
Chelcea
2 Mar 2025
·
Stayed 1 night
Staff wa run, hotel was dirty and rundown. Overbooked the hotel so our reservation we made 3 weeks ago they did not have a room for us so we drove 2hrs back home. Th staff were rude and would answer questions with "Not my problem". The hotel is extremely short staffed and waited for an hour in a line that went out the front doors in the cold for an hour to be told they did not have a room for me even though they had my reservation.
Staff wa run, hotel was dirty and rundown. Overbooked the hotel so our reservation we made 3 weeks ago they did not have a room for us so we drove 2hrs back home. Th staff were rude and would answer questions with "Not my problem". The hotel is extremely short staffed and waited for an hour in a line that went out the front doors in the cold for an hour to be told they did not have a room for me even though they had my reservation.
2
Tammy
20 Mar 2025
·
Stayed 2 nights
I'm sad to write this as I had high hopes for this place and it could be so good. We got there at 320 and were told the rooms aren't clean yet. Try back at 330 or 4. We returned at 4 to no less than 25 people in the lobby. 2 hours later, we were able to get checked in. When we finally got in, we didn't realize my handicapped mom would have to walk all the way around for her room. When we got her in the " accesible" room, we found a bed and a bathtub that she could not get into. She slept on the couch. The pool was a hike for her, and there wouldn't have been accessibility into the pool once we got there. Not that we could get in because there were too many people to move and the chlorine smell would have put her in an immediate asthma attack. The rest of our rooms were ok but so dated and needed maintenance . The shower actually didnt work in my sisters room but maintenance did show up and fix it.We decided not to go out that night so we went to boss' pizza. The lady was a little frazzled brought us menus and said she was alone and it might be a minute. she ran to grab a drink for another table and then went to the back. She was there awhile so we ordered through the QR code. We asked the guy who came out a few times if there was an estimate he said it's coming. One hour later the lady comes out of yhw back and says where do I start. We say we are still waiting for food. She's like ok let me check and he then comes out with some food. He hands me a philly cheese steak and the
I'm sad to write this as I had high hopes for this place and it could be so good. We got there at 320 and were told the rooms aren't clean yet. Try back at 330 or 4. We returned at 4 to no less than 25 people in the lobby. 2 hours later, we were able to get checked in. When we finally got in, we didn't realize my handicapped mom would have to walk all the way around for her room. When we got her in the " accesible" room, we found a bed and a bathtub that she could not get into. She slept on the couch. The pool was a hike for her, and there wouldn't have been accessibility into the pool once we got there. Not that we could get in because there were too many people to move and the chlorine smell would have put her in an immediate asthma attack. The rest of our rooms were ok but so dated and needed maintenance . The shower actually didnt work in my sisters room but maintenance did show up and fix it.We decided not to go out that night so we went to boss' pizza. The lady was a little frazzled brought us menus and said she was alone and it might be a minute. she ran to grab a drink for another table and then went to the back. She was there awhile so we ordered through the QR code. We asked the guy who came out a few times if there was an estimate he said it's coming. One hour later the lady comes out of yhw back and says where do I start. We say we are still waiting for food. She's like ok let me check and he then comes out with some food. He hands me a philly cheese steak and the
4
Aubrey
21 Mar 2025
·
Stayed 1 night
It took over 1.5 hours to stand in line with an upset toddler to be able to check in along with about 100 other people/kids. Would STRONGLY recommend allowing early check-in when you all know hundreds of people are checkin in the same day. We saw people leave, people were being checked into already occupied rooms. It was the absolute worst experience I've EVER had in checking into a hotel. The elevator to the 2nd floor, where our room was, was out of order so we had to carry a ton of stuff up stairs after having already put in on a cart to take to the room, but cant use carts on stairs. There were ZERO towels the entire stay for swimming and even our suite didnt have enough towels to shower with for the number of people we had (2 towels for 5 people) is completely ridiculous! The lobby was basically destroyed by angry waiting children/adults and the staff left all of the mess, including beer cans, wrappers, fake mulch from center display all over the ground and staff did not clean up after the checkin nightmare was over until sometime after midnight as was my last time through lobby. The only positive thing I have to say, is that my son had an absolute blast but thats because he's 3 and doesnt have the brain capacity to notice how incredibly awful this hotel is.
It took over 1.5 hours to stand in line with an upset toddler to be able to check in along with about 100 other people/kids. Would STRONGLY recommend allowing early check-in when you all know hundreds of people are checkin in the same day. We saw people leave, people were being checked into already occupied rooms. It was the absolute worst experience I've EVER had in checking into a hotel. The elevator to the 2nd floor, where our room was, was out of order so we had to carry a ton of stuff up stairs after having already put in on a cart to take to the room, but cant use carts on stairs. There were ZERO towels the entire stay for swimming and even our suite didnt have enough towels to shower with for the number of people we had (2 towels for 5 people) is completely ridiculous! The lobby was basically destroyed by angry waiting children/adults and the staff left all of the mess, including beer cans, wrappers, fake mulch from center display all over the ground and staff did not clean up after the checkin nightmare was over until sometime after midnight as was my last time through lobby. The only positive thing I have to say, is that my son had an absolute blast but thats because he's 3 and doesnt have the brain capacity to notice how incredibly awful this hotel is.
8
Jaclyn
8 Aug 2024
·
Stayed 1 night
Staff went above and beyond to make our stay pleasant. This was exactly what we needed on our long drive. A clean and safe place to stay with a family friendly giant pool playground for the kids that was included in the stay. Hotel needs updating and the management was getting quotes while we were there. Dinner was great with a voucher for an adult beverage at the restaurant. Glad we stubbled on this location. It was just the space we needed for all 5 people in my group.
Staff went above and beyond to make our stay pleasant. This was exactly what we needed on our long drive. A clean and safe place to stay with a family friendly giant pool playground for the kids that was included in the stay. Hotel needs updating and the management was getting quotes while we were there. Dinner was great with a voucher for an adult beverage at the restaurant. Glad we stubbled on this location. It was just the space we needed for all 5 people in my group.
2
Galen
26 May 2024
·
Stayed 1 night
The worst checkin process I’ve ever experienced. Waited in line for 40min. The lobby was crowded, loud and full of people that were waiting on their rooms to be ready. When I tried to check in I was told my room wasn’t ready. I was told it would be ready in a couple of minutes but I ended up waiting another 30min. I asked again and was told they were cleaning it now. I waited another 15min and it was still not ready. My family and I could not wait any longer so we cancelled our room and ended up driving home. It was a disappointing ending for my 9 year old son’s birthday.
The worst checkin process I’ve ever experienced. Waited in line for 40min. The lobby was crowded, loud and full of people that were waiting on their rooms to be ready. When I tried to check in I was told my room wasn’t ready. I was told it would be ready in a couple of minutes but I ended up waiting another 30min. I asked again and was told they were cleaning it now. I waited another 15min and it was still not ready. My family and I could not wait any longer so we cancelled our room and ended up driving home. It was a disappointing ending for my 9 year old son’s birthday.
4
Jon
17 Mar 2025
·
Stayed 1 night
Room was fine. I dislike the shower setup with no door. Water spilled everywhere. The check in was an absolute atrocity. It took over an hour to check in and this was AFTER I completed the quick check in process. What is the point of that if it doesn't help? The two employees checking people in were courteous, but as far as appearance I couldn't believe how unprofessional they appeared. One was wearing a beanie hat and Mario Brothers sweatshirt. Really?? That's how you want customers to see your staff? Ramada has been a bust 2 times now in two different locations. Love the concept of the indoor waterpark, but way to packed and overall we will not be coming back unless customer service improves drastically. We ordered a pizza at 5:30 from their restaurant and we didn't receive it until 7:15! The incompetence and lack of leadership was jarring. The entire place needs a huge overhaul. We also didn't have towels to use from the waterpark and I didn't even bother to ask the front desk because I knew they wouldn't be able to assist us. Pool was supposed to open at 9am, we could see lifeguards and other staff scrambling, but it did not open until 9:10. How is this not ready everyday? This could not have been the first time for these employees opening up? Overall again, we are done with Ramada as a whole.
Room was fine. I dislike the shower setup with no door. Water spilled everywhere. The check in was an absolute atrocity. It took over an hour to check in and this was AFTER I completed the quick check in process. What is the point of that if it doesn't help? The two employees checking people in were courteous, but as far as appearance I couldn't believe how unprofessional they appeared. One was wearing a beanie hat and Mario Brothers sweatshirt. Really?? That's how you want customers to see your staff? Ramada has been a bust 2 times now in two different locations. Love the concept of the indoor waterpark, but way to packed and overall we will not be coming back unless customer service improves drastically. We ordered a pizza at 5:30 from their restaurant and we didn't receive it until 7:15! The incompetence and lack of leadership was jarring. The entire place needs a huge overhaul. We also didn't have towels to use from the waterpark and I didn't even bother to ask the front desk because I knew they wouldn't be able to assist us. Pool was supposed to open at 9am, we could see lifeguards and other staff scrambling, but it did not open until 9:10. How is this not ready everyday? This could not have been the first time for these employees opening up? Overall again, we are done with Ramada as a whole.
2
Amanda
24 Sept 2024
·
Stayed 1 night
I booked this room a week before our trip. When we got to the hotel to check in, we were told our room was given away because the hotel was overbooked. I had even called the day of to make them aware that we would be checking in later than the time i originally thought, just as a courtesy to THEM and i was assured that since my credit card was on file, i would be guaranteed my room. Well, they dropped the ball and we had no room, they had given it away. No one ever called me, even though the guy at the front desk said on my file it says someone called me to inform me my room was given away. Absolutely the worst hotel experience I’ve ever had. I would never recommend this place. Save your money and go elsewhere. The employee at the front desk was so kind and so apologetic though for someone else’s screw up.
I booked this room a week before our trip. When we got to the hotel to check in, we were told our room was given away because the hotel was overbooked. I had even called the day of to make them aware that we would be checking in later than the time i originally thought, just as a courtesy to THEM and i was assured that since my credit card was on file, i would be guaranteed my room. Well, they dropped the ball and we had no room, they had given it away. No one ever called me, even though the guy at the front desk said on my file it says someone called me to inform me my room was given away. Absolutely the worst hotel experience I’ve ever had. I would never recommend this place. Save your money and go elsewhere. The employee at the front desk was so kind and so apologetic though for someone else’s screw up.
4
Richard
22 Jun 2024
·
Stayed 5 nights
The check in experience was horrible. Had to wait 3 hours to get all of our rooms. When items were needed during the stay, front desk personnel were either absent, slow or rude. Was promised a discount for our rooms not being ready at check-in, but that did not occur. Rooms were old, dated and dirty. Will not return.
The check in experience was horrible. Had to wait 3 hours to get all of our rooms. When items were needed during the stay, front desk personnel were either absent, slow or rude. Was promised a discount for our rooms not being ready at check-in, but that did not occur. Rooms were old, dated and dirty. Will not return.
2
Wissam
27 May 2025
·
Stayed 1 night
I arrived there with my family, and after a long wait at the front desk, to find out that our room was not available and there is nothing they could do. Apparently, the manager and assistant manager do not work on the weekend, and the receptionist couldn't get a hold of anyone. the cleaning crew had gone for the day, and the rooms were not clean to give to us. we booked our room 3 weeks in advance and checked in online. We had to find another hotel in the area to spend the night. They cancelled our reservation and asked us to speak with our third-party vendor to get refunded. We are yet to get a refund. What a shame.. nice water park with the wrong management. I read the reviews and was expecting a delay or not a clean facility but I was surprised to not find a room all together. I didn't plan for that one. what a waste. This is very unfortunate. I wish someone will do something about it.
I arrived there with my family, and after a long wait at the front desk, to find out that our room was not available and there is nothing they could do. Apparently, the manager and assistant manager do not work on the weekend, and the receptionist couldn't get a hold of anyone. the cleaning crew had gone for the day, and the rooms were not clean to give to us. we booked our room 3 weeks in advance and checked in online. We had to find another hotel in the area to spend the night. They cancelled our reservation and asked us to speak with our third-party vendor to get refunded. We are yet to get a refund. What a shame.. nice water park with the wrong management. I read the reviews and was expecting a delay or not a clean facility but I was surprised to not find a room all together. I didn't plan for that one. what a waste. This is very unfortunate. I wish someone will do something about it.
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AI-generated summary based on recent guest reviews
Location
Convenient off the interstate with easy parking and nearby restaurants. Some guests felt the surrounding area or back of the property looked unkept or less safe.
Related guest reviews
10
Aaron
9 May 2025
·
Stayed 1 night
We have been visiting this property for over 15 years. The area around the hotel has gone down considerably.
We have been visiting this property for over 15 years. The area around the hotel has gone down considerably.
6
Russell
4 Aug 2025
·
Stayed 2 nights
The staff was incredibly friendly! The back side of the property seemed unkept and unsafe. The door to our bathroom would not close. The ac would only function if the fan was in the on position. When we sat down to have lunch at the in house restaurant we were informed the prices were not right in the menu.
The staff was incredibly friendly! The back side of the property seemed unkept and unsafe. The door to our bathroom would not close. The ac would only function if the fan was in the on position. When we sat down to have lunch at the in house restaurant we were informed the prices were not right in the menu.
6
Lacey
16 Dec 2024
·
Stayed 2 nights
Traveling as a family of 5: Cons: The room wasnt very clean. The mattress had blood stains and urine stains. There were cans of Busch lite already in the garbage can in the room and the couch had white stains on it.. The front desk wasnt very helpful or available. The employees sat in the room behind the front desk and ignored me and my kids waiting to be helped. I was just trying to get some coffee packets for our room since breakfast wasnt until 8am even though the site says it starts at 7am. There were no vending machines for water or snacks. The morning staff weren't very pleasant at all. Pros: the kids had fun at the waterpark and arcade. There were restaurants and gas stations within walking distance so that was very helpful!
Traveling as a family of 5: Cons: The room wasnt very clean. The mattress had blood stains and urine stains. There were cans of Busch lite already in the garbage can in the room and the couch had white stains on it.. The front desk wasnt very helpful or available. The employees sat in the room behind the front desk and ignored me and my kids waiting to be helped. I was just trying to get some coffee packets for our room since breakfast wasnt until 8am even though the site says it starts at 7am. There were no vending machines for water or snacks. The morning staff weren't very pleasant at all. Pros: the kids had fun at the waterpark and arcade. There were restaurants and gas stations within walking distance so that was very helpful!
2
Mai See
12 Aug 2024
·
Stayed 1 night
I did not like my stay here at all! There were people hanging out outside the building. I felt unsafe. The hotel did not look sanitary. It had a terrible smell. I couldn’t wait to leave the next day! I will not recommend this place.
I did not like my stay here at all! There were people hanging out outside the building. I felt unsafe. The hotel did not look sanitary. It had a terrible smell. I couldn’t wait to leave the next day! I will not recommend this place.
8
Michelle
27 May 2025
·
Stayed 2 nights
Book this hotel for the pool, it was great! Location of the hotel was good.
Book this hotel for the pool, it was great! Location of the hotel was good.
10
Jim
21 Jan 2025
·
Stayed 1 night
Last minute, quick overnight trip for business. Great rate, very nice clean place. Comfortable room, easy in and out check in. A place I would definitely revisit.
Last minute, quick overnight trip for business. Great rate, very nice clean place. Comfortable room, easy in and out check in. A place I would definitely revisit.
6
Damarys
20 Oct 2024
·
Stayed 5 nights
The location is good, the staff was nicer than over the phone and I guess if you are travelling with kids the water park would be great. I didn't like the room in general, smell very bad and everything inside looked old. The keys didn't work most of the time and that could get frustrating. Easy check in and check out. Great parking. I never saw the pizza @breakfast and besides that all they had was yogurt, cereals and granola bars.
The location is good, the staff was nicer than over the phone and I guess if you are travelling with kids the water park would be great. I didn't like the room in general, smell very bad and everything inside looked old. The keys didn't work most of the time and that could get frustrating. Easy check in and check out. Great parking. I never saw the pizza @breakfast and besides that all they had was yogurt, cereals and granola bars.
4
Michelle
21 Dec 2024
·
Stayed 1 night
Great customer service. Nice sheets and bedding. Easy to find parking. Facility worn, door to room looked like it had been broken and repaired, no hot water in shower in evening or in morning, no closet door in room, dirty glass doors-handprints all over. Other guests, strong “smell” in hallways, kids running, yelling, slamming doors on and off until 4am. Pool area good for younger kids.
Great customer service. Nice sheets and bedding. Easy to find parking. Facility worn, door to room looked like it had been broken and repaired, no hot water in shower in evening or in morning, no closet door in room, dirty glass doors-handprints all over. Other guests, strong “smell” in hallways, kids running, yelling, slamming doors on and off until 4am. Pool area good for younger kids.
8
chris
15 Dec 2024
·
Stayed 1 night
It was an alright place to stay. Front desk staff was absent a lot and had to ring a bell for service. The restaurant was not open until like 3:00 so we had to go find food for lunch. Pool was versatile and adequate for young children. Room was good and clean. Would stay again.
It was an alright place to stay. Front desk staff was absent a lot and had to ring a bell for service. The restaurant was not open until like 3:00 so we had to go find food for lunch. Pool was versatile and adequate for young children. Room was good and clean. Would stay again.
8
David
11 Aug 2024
·
Stayed 5 nights
Great location for us and the pool area was clean except for the spa not working
Great location for us and the pool area was clean except for the spa not working
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently limited or inconsistent, with basic selections and occasional late or missing service. The on-site restaurant can be slow or closed or lack alcohol service, though a few guests enjoyed the food when available.
Related guest reviews
8
Derick
20 Jun 2025
·
Stayed 3 nights
Everything was good. Butttt the breakfast wasn't right. A lot of the food was expired.
Everything was good. Butttt the breakfast wasn't right. A lot of the food was expired.
6
chris
20 Jul 2025
·
Stayed 2 nights
Not a bad place , especially for kids, but their onsite bar and restaurant are never open when you want them to be, and the restaurant didn’t even have an active liquor license to serve drinks. Rooms were clean and nice ehough
Not a bad place , especially for kids, but their onsite bar and restaurant are never open when you want them to be, and the restaurant didn’t even have an active liquor license to serve drinks. Rooms were clean and nice ehough
4
Nathanael
6 Apr 2025
·
Stayed 1 night
This place has gone down hill over the years. Took my girls during the week and only on one pool was open which was disappointing. There is a free breakfast which was granola bars and danishes from Walmart. It use to be a warm breakfast. It’s probably better on the weekends.
This place has gone down hill over the years. Took my girls during the week and only on one pool was open which was disappointing. There is a free breakfast which was granola bars and danishes from Walmart. It use to be a warm breakfast. It’s probably better on the weekends.
6
mark
9 Jul 2025
·
Stayed 1 night
No hot water. No towels at pool. Very limited breakfast.
No hot water. No towels at pool. Very limited breakfast.
4
Susan
23 Feb 2025
·
Stayed 2 nights
Check in was smooth but it ended there. Two towels in the room for five people and spent the entire stay asking for towels to finally get some on our last day. The pool has some acetylene hazards in the children’s pool of things sticking out of the ground that will hurt your feet if you don’t know they are there and the lifeguards walking around fully clothes doesn’t give any confidence that they will effectively be able to jump in for aid without wasting precious moments getting all the layers off or them being weighted down by the amount of wet clothes they would experience after jumping in. The broken lifeguard devices that they played with was not comforting as well. Dinner was meh, but the staff deserve a gold star for efforts as they were definitely overwhelmed and understaffed. Breakfast … cereal, fruit, and yogurt … we left and were thankful that there was a Perkins close by.
Check in was smooth but it ended there. Two towels in the room for five people and spent the entire stay asking for towels to finally get some on our last day. The pool has some acetylene hazards in the children’s pool of things sticking out of the ground that will hurt your feet if you don’t know they are there and the lifeguards walking around fully clothes doesn’t give any confidence that they will effectively be able to jump in for aid without wasting precious moments getting all the layers off or them being weighted down by the amount of wet clothes they would experience after jumping in. The broken lifeguard devices that they played with was not comforting as well. Dinner was meh, but the staff deserve a gold star for efforts as they were definitely overwhelmed and understaffed. Breakfast … cereal, fruit, and yogurt … we left and were thankful that there was a Perkins close by.
2
Nastarsha
15 Jul 2025
·
Stayed 1 night
We went to the Ramada Friday and the pools needed to be cleaned I got a double bed suite and even tho it was pretty out dated it was clean the bathroom was nice and when asked for more soap and shampoo they gave it to us including towels as well the tv didn’t work at first and the Netflix wasn’t able to connect because the internet didn’t work for the tv it only had a few local channels. The pillows and blankets were very cheap and the couch was broken. The pool area was extremely hot and the pools needed to be cleaned the water was very cloudy.The pizza place down stairs messed up my order so badly. The breakfast was horrible stale cereal great value yogurt and juice a waffle maker and old fruit was all they had the coffee was nasty too kids had fun but it was not worth the price or $15 extra for the swimming bracelets I went for the babies but I don’t think we will be going back any time soon
We went to the Ramada Friday and the pools needed to be cleaned I got a double bed suite and even tho it was pretty out dated it was clean the bathroom was nice and when asked for more soap and shampoo they gave it to us including towels as well the tv didn’t work at first and the Netflix wasn’t able to connect because the internet didn’t work for the tv it only had a few local channels. The pillows and blankets were very cheap and the couch was broken. The pool area was extremely hot and the pools needed to be cleaned the water was very cloudy.The pizza place down stairs messed up my order so badly. The breakfast was horrible stale cereal great value yogurt and juice a waffle maker and old fruit was all they had the coffee was nasty too kids had fun but it was not worth the price or $15 extra for the swimming bracelets I went for the babies but I don’t think we will be going back any time soon
8
Castine
8 Oct 2024
·
Stayed 5 nights
Breakfast was bad
Breakfast was bad
4
Anne
21 Oct 2024
·
Stayed 1 night
The free breakfast was the smallest I'd ever seen. We spent 2hrs waiting for our room to be ready, beyond the 4pm check-in. The onsite restaurant had no one working, so after waiting quite a while, we left and walked to a different restaurant down the road.
The free breakfast was the smallest I'd ever seen. We spent 2hrs waiting for our room to be ready, beyond the 4pm check-in. The onsite restaurant had no one working, so after waiting quite a while, we left and walked to a different restaurant down the road.
4
Elissa
22 Sept 2025
·
Stayed 1 night
I would NOT stay here again. Property is very run down- doors molding, paint coming off walls, holes in the ceiling, rust on fixtures, not many outlets to charge electronics. Pool staff were inconsistent in implementing “rules”. Arcade is remotely run, so issues can’t be addressed immediately. Their “FREE Continental” Breakfast was disappointing to say the least.
I would NOT stay here again. Property is very run down- doors molding, paint coming off walls, holes in the ceiling, rust on fixtures, not many outlets to charge electronics. Pool staff were inconsistent in implementing “rules”. Arcade is remotely run, so issues can’t be addressed immediately. Their “FREE Continental” Breakfast was disappointing to say the least.
2
Amber
13 Oct 2024
·
Stayed 1 night
Check in was fine. However that was the only thing. Bathroom door didn’t close or latch. Pool shut down early Saturday night. Was going to eat at Boss’ Pizzeria but it was so dirty I am going to call the health department. Lifeguards were LATE and/or didn’t show on Sunday so they only opened half of the pool. (After multiple parents complained.) Continental breakfast was a joke. There was a small selection of cereal with a gallon of milk on ice and the coffee was out. Very disappointed!
Check in was fine. However that was the only thing. Bathroom door didn’t close or latch. Pool shut down early Saturday night. Was going to eat at Boss’ Pizzeria but it was so dirty I am going to call the health department. Lifeguards were LATE and/or didn’t show on Sunday so they only opened half of the pool. (After multiple parents complained.) Continental breakfast was a joke. There was a small selection of cereal with a gallon of milk on ice and the coffee was out. Very disappointed!
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AI-generated summary based on recent guest reviews
2
Johjan
5 May 2026
·
Stayed 1 night
Decidí este hotel porque tiene amenidades acuaticas para niños, y cuando llegué todas las amenidades d3l hotel estaban fuera de servicio.
Decidí este hotel porque tiene amenidades acuaticas para niños, y cuando llegué todas las amenidades d3l hotel estaban fuera de servicio.
FAQs about Ramada by Wyndham Des Moines Tropics Resort & Conference Ctr
Is parking available at the property?
Free self-parking is available on-site.
Does the hotel allow pets?
Pets are allowed with a fee of USD 20 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is at 16:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features does the hotel offer?
The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. Specific details about accessible rooms and facilities are not mentioned.
What is the hotel's location in relation to nearby attractions?
The hotel is located in Urbandale, within a 10-minute drive of attractions such as the Iowa Gold Star Military Museum and Buccaneer Arena. It is approximately 5.1 miles from Des Moines Community Playhouse and 7.5 miles from John and Mary Pappajohn Sculpture Park.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor pool and an outdoor heated pool. The operational hours and seasonal availability details are not specified.
What are the hotel's policies for guests staying with children?
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The hotel offers rollaway beds for a fee of USD 10.00 per day. Advance request or confirmation may be required for availability.
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Instant AI responses are based on hotel information
Considering this hotel for your Des Moines trip?
What do room rates generally look like at Ramada by Wyndham Des Moines Tropics Resort & Conference Ctr in Des Moines?
Over the next 60–90 days, room rates at Ramada by Wyndham Des Moines Tropics Resort & Conference Ctr in Des Moines typically average around US$72 a night for two guests, ranging from US$66 to US$91 on available dates.
When is the best time to visit the Ramada Tropics Resort in Des Moines to avoid the biggest crowds?
January is the busiest month for demand, while September is the quietest month for crowds at Ramada by Wyndham Des Moines Tropics Resort & Conference Ctr in Des Moines. You can expect fewer guests and better availability in September.
Which month offers the lowest rates at the Ramada Tropics Resort in Des Moines?
December is the cheapest month to stay at Ramada by Wyndham Des Moines Tropics Resort & Conference Ctr in Des Moines, averaging US$77 a night; August is the priciest at US$119. December features the lowest rates, although September is the quietest month in terms of crowds.
What attractions and traveller types is the Ramada Tropics Resort in Des Moines well-suited to?
Ramada by Wyndham Des Moines Tropics Resort & Conference Ctr in Des Moines is close to Merle Hay Mall, the Des Moines Art Center, and Drake University, making it convenient for shopping, culture and campus visits. The hotel is popular with families and business travellers.
How do this hotel’s rates compare to other nearby hotels in Des Moines?
Ramada by Wyndham Des Moines Tropics Resort & Conference Ctr in Des Moines is cheaper than 10 of 20 comparable hotels nearby, with a typical median of US$85 a night versus around US$81 for peer hotels.
How does the nightly price at Ramada by Wyndham Des Moines Tropics Resort & Conference Ctr in Des Moines compare to recent weeks?
The current price at Ramada by Wyndham Des Moines Tropics Resort & Conference Ctr in Des Moines is US$69 per night for 2 guests, which is low for this hotel: about 10% below its US$79 average over the last 60 days. Most nights over that period fell between US$71 and US$128.
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-23: 97.6832081451416USD
- 2026-10-24: 98.94940238342285USD
- 2026-10-25: 68.85040584716798USD
- 2026-10-26: 67.9858595199585USD
- 2026-10-27: 66.19280237884522USD
- 2026-10-28: 72.01205340270997USD
- 2026-10-29: 68.8251978729248USD
- 2026-10-30: 104.39911168518067USD
- 2026-10-31: 105.76659086303711USD
- 2026-11-01: 67.9858595199585USD
- 2026-11-02: 70.49304857025147USD
- 2026-11-03: 72.20052767333985USD
- 2026-11-04: 72.18972303466798USD
- 2026-11-05: 70.6011163269043USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 73.02105621032715USD
- 2026-11-09: 72.26618465881349USD
- 2026-11-10: 72.04562984313965USD
- 2026-11-11: 72.66507584838868USD
- 2026-11-12: 73.04626418457032USD
- 2026-11-13: 110.27289450683594USD
- 2026-11-14: 110.06970917358399USD
- 2026-11-15: 73.60444686279297USD
- 2026-11-16: 72.26618465881349USD
- 2026-11-17: 72.26618465881349USD
- 2026-11-18: 71.93118957214355USD
- 2026-11-19: 73.51313740844726USD
- 2026-11-20: 107.06101051025391USD
- 2026-11-21: 109.41845615844727USD
- 2026-11-22: 69.5896602508545USD
- 2026-11-23: 70.04436116027833USD
- 2026-11-24: 69.5896602508545USD
- 2026-11-25: 69.04372681884766USD
- 2026-11-26: 71.59534823608399USD
- 2026-11-27: 98.7637489440918USD
- 2026-11-28: 107.80907787475587USD
- 2026-11-29: 102.0490343902588USD
- 2026-11-30: 102.0646429901123USD
- 2026-12-01: 103.06527733154297USD
- 2026-12-02: 100.36969949035645USD
- 2026-12-03: 100.36969949035645USD
- 2026-12-04: 124.45842770996094USD
- 2026-12-05: 120.44364109802247USD
- 2026-12-06: 71.04499550170898USD
- 2026-12-07: 72.04562984313965USD
- 2026-12-08: 72.04562984313965USD
- 2026-12-09: 71.04499550170898USD
- 2026-12-10: 69.5896602508545USD
- 2026-12-11: 100.06337430725098USD
- 2026-12-12: 99.06273996582031USD
- 2026-12-13: 72.04562984313965USD
- 2026-12-14: 71.04499550170898USD
- 2026-12-15: 70.24449059295655USD
- 2026-12-16: 69.5896602508545USD
- 2026-12-17: 68.44334706878662USD
- 2026-12-18: 99.06273996582031USD
- 2026-12-19: 97.69317508239746USD
- 2026-12-20: 72.04562984313965USD
- 2026-12-21: 67.04245813598634USD
- 2026-12-22: 60.5016USD
- 2026-12-23: 60.5016USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- Pet fee: USD 20 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Banquet facilities
Safe-deposit box
Services
Banquet facilities
Safe-deposit box
ATM/Cash machine
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
General
Restaurant
Non-smoking rooms
Hot tub/Jacuzzi
Poolside bar
Vending machines
Family room
Wheelchair Accessible (Limited)
Activities
Swimming pool
Golf course (nearby)
Child pool
Pool indoor
Outdoor heated pool
Live music
Pool (Indoor)
Fitness Center (nearby)
Water Park
Parking
Parking
Free parking
Parking Onsite
Internet
Free wi-fi