Is parking available at the property?

Self parking is available on-site, subject to charges. Limited parking is offered.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed at the property with a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details on room accessibility features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in West Boise, just a 1-minute drive from Boise Towne Square Mall and 9 minutes from Boise State University. It is 5.3 miles from Albertsons Stadium and 0.5 miles from the Aquarium of Boise.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age requirement for staying free.

Residence Inn Boise West

What guests think

Across recent reviews, Residence Inn Boise West earns praise for friendly, accommodating staff, convenient location, and spacious suite-style rooms, while recurring downsides include aging furnishings and maintenance issues in some units, occasional noise, and underwhelming fitness and pool amenities.

Breakfast is frequently described as good to excellent, though a few guests noted items running out or coffee quality concerns. Cleanliness is generally acceptable but inconsistent, with multiple reports of stains, odors, or bathroom issues alongside many clean room comments. Overall, it is a solid suite-style stay with some aging areas to be aware of.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities include a pool and laundry, with appreciated evening cookies; the gym is limited, and some guests noted construction during their stay.

Related guest reviews

10

Jerrod

30 Mar 2025

·

Stayed 2 nights

Super great staff and the hotel was very clean and nice! Only complaint is the pool was pretty cold.

10

Mollie

22 Sept 2024

·

Stayed 1 night

Appreciated the laundry facilities.

10

Mari

31 Dec 2024

·

Stayed 1 night

Always a pleasure to stay. Staff very accommodating, facility well kept, cookies in the evening for bonus😊

6

Sean

6 Dec 2025

·

Stayed 2 nights

Hotel was nice and good value only 3 stars based off of construction that started once it’s completed I would give 5 stars staff was great

8

Shane

14 Jun 2025

·

Stayed 2 nights

Gym was lacking, pool but no hot tub

10

Seiko

25 Dec 2024

·

Stayed 3 nights

Very clean and spacious for 5 of us. 2 bathrooms were bonus! We enjoyed good breakfast everyday. Only my boys stated was no weight/muscle tone training in exercise room.

10

Jasmine

23 Jan 2023

·

Stayed 1 night

free popcorn and cookies. Very large and comfortable unit

8

John

4 Nov 2025

·

Stayed 1 night

Pros: Great location. Easy check in. Great cookies! Con: down pillows.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback on cleanliness is mixed: many found rooms and common areas clean, but several reported bathroom odors or mold, stained furniture, and missed details.

Related guest reviews

6

Maureen

23 Feb 2023

·

Stayed 3 nights

While the convenience of having two rooms and a kitchen is huge there is some work to do. The staff was very nice and accommodating. The rooms are tired and worn at best, and the attention to details was missing. For example our room reeked of petrulli oil, it smelled like a Grateful Dead Den and I asked to move rooms but there was none available. They did give us some deodorizer but the smell lingered the entire time we were there. There was a used coffee grind in the coffee pot, the body wash was near empty in one of the bathrooms, there was hair in the other bathroom, a broken mirrored closet door, no luggage stands, and we decided to run all the dishes through the dishwasher to be sure it was clean. The cabinets are worn and could use some TLC. I expect more from Marriott...........the pandemic is over and the "Covid Crutch" doesn't fly anymore. Step up and be better Marriott. We will likely do Airbnb next time.

10

Kaitlin

30 Jan 2023

·

Stayed 1 night

Clean rooms and breakfast was great!

10

Jerrod

30 Mar 2025

·

Stayed 2 nights

Super great staff and the hotel was very clean and nice! Only complaint is the pool was pretty cold.

6

Hannah

17 Jul 2023

·

Stayed 1 night

The chair and couch in our room had multiple different stains.

2

Jennifer

10 Sept 2023

·

Stayed 1 night

This places bathroom was disgusting and I didn't realize the dirty shower curtain liner until 9 or 10 pm at night. Pee on side of toilet if something goes idk it was gross!!!

10

Thanhhoang

23 Mar 2024

·

Stayed 1 night

Excellent, friendly and professional staff. The bathroom floor could use a little more cleaning, but overall we are all happy and comfortable.

10

Trevor

8 Jun 2024

·

Stayed 1 night

The property was clean and comfortable.

4

patrick

25 May 2025

·

Stayed 2 nights

Old motel needing updates and repairs. Our bathroom smelled heavily of mold. Mold is toxic and will make you sick. I wish we would have not staid here.

10

Julie

18 Dec 2022

·

Stayed 1 night

It was clean and updated

6

Austin

30 Mar 2025

·

Stayed 1 night

This residence inn did not seem up to par with the others I’ve stayed in. Seemed like it was showing its age. That said, it was still clean(other than a stain on the sofa) and mostly usable. The pull out bed in the sofa was so worn out the springs were the only thing holding it together. No one would be able to reasonably sleep on it. The front desk was empty 3 different times we approach: once for check in, once when my key cards stopped working and once with a checkout question.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Spacious suites with kitchens and separate living areas are praised for comfort, but multiple reviews cite dated décor, worn sofa beds, maintenance problems, and occasional noise from plumbing or nearby freeway.

Related guest reviews

6

Maureen

23 Feb 2023

·

Stayed 3 nights

While the convenience of having two rooms and a kitchen is huge there is some work to do. The staff was very nice and accommodating. The rooms are tired and worn at best, and the attention to details was missing. For example our room reeked of petrulli oil, it smelled like a Grateful Dead Den and I asked to move rooms but there was none available. They did give us some deodorizer but the smell lingered the entire time we were there. There was a used coffee grind in the coffee pot, the body wash was near empty in one of the bathrooms, there was hair in the other bathroom, a broken mirrored closet door, no luggage stands, and we decided to run all the dishes through the dishwasher to be sure it was clean. The cabinets are worn and could use some TLC. I expect more from Marriott...........the pandemic is over and the "Covid Crutch" doesn't fly anymore. Step up and be better Marriott. We will likely do Airbnb next time.

8

Jon

30 Mar 2025

·

Stayed 2 nights

We were on a mini vacation, we were here for 2 days. The tv is only old-school cable (there IS a Netflix option) and that’s a drag. I wish I could’ve logged into more of my streaming services. Having a kitchen was sweet! The breakfast is your standard hotel breakfast, nothing fabulous, but nice to have 😁 We’d stay stay here again.

10

Nathan

23 Dec 2022

·

Stayed 2 nights

Stay was excellent. Room was clean and in excellent repair. Everything worked and no sign of damage anywhere. Internet was easy to hook up to and had great download and upload speed. As someone there on business and needed good upload speed it was nice.

10

Rebecca

11 Mar 2024

·

Stayed 1 night

One night stay was great! Comfy bed and nice to have bedroom separate from the kitchenette and living room area.

2

Donald

1 Oct 2025

·

Stayed 3 nights

This was my second stay this month at the residence inn. At both locations I explained that I was a lite sleeper and requested a room in a quiet location. At both locations I was given a terribly noisy room. The first room was adjacent to a huge AC unit and the second room faced the freeway. I currently have no interest in staying at your hotel ever again.

10

Hillary

7 Jul 2025

·

Stayed 6 nights

My biggest problem was the water noise. It was very loud Also the toilet continuously ran. Overall I enjoyed my stay and will return

10

Seiko

25 Dec 2024

·

Stayed 3 nights

Very clean and spacious for 5 of us. 2 bathrooms were bonus! We enjoyed good breakfast everyday. Only my boys stated was no weight/muscle tone training in exercise room.

10

Jasmine

23 Jan 2023

·

Stayed 1 night

free popcorn and cookies. Very large and comfortable unit

6

Russ

18 Dec 2023

·

Stayed 2 nights

This place is beginning to show its age. Maintenance is lacking (the shower curtain rod was about ready to come off the wall, toilet was loose on the flange, microwave door was cracked) and after staying here off and on over the past 12 years, we may be looking for a new place to stay while visiting Boise. The free, hot breakfast is one of the best around and the staff is very friendly. The place just needs a little TLC...

6

Austin

30 Mar 2025

·

Stayed 1 night

This residence inn did not seem up to par with the others I’ve stayed in. Seemed like it was showing its age. That said, it was still clean(other than a stain on the sofa) and mostly usable. The pull out bed in the sofa was so worn out the springs were the only thing holding it together. No one would be able to reasonably sleep on it. The front desk was empty 3 different times we approach: once for check in, once when my key cards stopped working and once with a checkout question.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, accommodating, and responsive, with smooth check-in even late at night; however, a few guests experienced unattended front desk periods or troubleshooting challenges.

Related guest reviews

10

Wayne

1 Mar 2025

·

Stayed 2 nights

All guest service folks were great

10

Karl

27 Feb 2024

·

Stayed 3 nights

Decent property - the staff is really friendly and took care of business.

10

Luznelly

16 Jun 2025

·

Stayed 4 nights

The staff was friendly

10

Mary

15 Jun 2024

·

Stayed 1 night

At checkin, Sara couldn't have been more accommodating. Lovely 1st impression, very nice facility. Would definitely recommend & stay again if occassion arose. Thank you very much! God bless!!

8

Casey

23 Aug 2025

·

Stayed 13 nights

It’s pretty good. A little scuffed, but safe and it’s easy to get around from the location. Staff is responsive.

10

Crystal

16 Oct 2023

·

Stayed 1 night

The check-in staff was awesome, he got us all settled in, even though we were checking in at about midnight.

6

Hugh

20 Aug 2023

·

Stayed 1 night

Credit card reader failed and the staff had problems troubleshooting the issues. After several tries they said I had a credit card on file from previous visits and let us go to our room. I checked the charges at checkout and they were correct and I didn’t get billed twice due to the machine failure. We also wanted a room with a table instead of a bar and the staff was able to relocate us to one of those. No other issues other than these.

10

Mari

31 Dec 2024

·

Stayed 1 night

Always a pleasure to stay. Staff very accommodating, facility well kept, cookies in the evening for bonus😊

6

Sean

6 Dec 2025

·

Stayed 2 nights

Hotel was nice and good value only 3 stars based off of construction that started once it’s completed I would give 5 stars staff was great

6

Austin

30 Mar 2025

·

Stayed 1 night

This residence inn did not seem up to par with the others I’ve stayed in. Seemed like it was showing its age. That said, it was still clean(other than a stain on the sofa) and mostly usable. The pull out bed in the sofa was so worn out the springs were the only thing holding it together. No one would be able to reasonably sleep on it. The front desk was empty 3 different times we approach: once for check in, once when my key cards stopped working and once with a checkout question.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is convenient for getting around Boise, close to shopping and dining, and an easy drive to downtown; some rooms near the freeway experienced noise while others found it quiet.

Related guest reviews

10

Catalin

27 Jun 2024

·

Stayed 3 nights

Good place in Boise, not in the downtown but easy drive to downtown if needed

8

Casey

23 Aug 2025

·

Stayed 13 nights

It’s pretty good. A little scuffed, but safe and it’s easy to get around from the location. Staff is responsive.

10

Sean

13 Feb 2025

·

Stayed 1 night

Safe area, very rooms, and staff were very welcoming

2

Donald

1 Oct 2025

·

Stayed 3 nights

This was my second stay this month at the residence inn. At both locations I explained that I was a lite sleeper and requested a room in a quiet location. At both locations I was given a terribly noisy room. The first room was adjacent to a huge AC unit and the second room faced the freeway. I currently have no interest in staying at your hotel ever again.

10

Rita

9 Jan 2023

·

Stayed 19,363 nights

Staff customer service is above average. In spite of being next to a freeway, it was amazingly peaceful and quiet. Best breakfast bar I've ever seen-- even in higher cost hotels.

10

Joseph

14 Jul 2025

·

Stayed 1 night

Location very convenient for our needs. Met a lady who had been staying there for 7 months during house repairs and she was very happy with accomodations.

10

Jeffrey

30 Jun 2024

·

Stayed 1 night

Close to shopping and dining yet not congested at the location.

8

John

4 Nov 2025

·

Stayed 1 night

Pros: Great location. Easy check in. Great cookies! Con: down pillows.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good to excellent with several compliments, though a few noted limited options or items running out and coffee quality concerns; evening cookies and popcorn were a popular perk.

Related guest reviews

8

Jon

30 Mar 2025

·

Stayed 2 nights

We were on a mini vacation, we were here for 2 days. The tv is only old-school cable (there IS a Netflix option) and that’s a drag. I wish I could’ve logged into more of my streaming services. Having a kitchen was sweet! The breakfast is your standard hotel breakfast, nothing fabulous, but nice to have 😁 We’d stay stay here again.

10

Kaitlin

30 Jan 2023

·

Stayed 1 night

Clean rooms and breakfast was great!

8

Melody

19 Aug 2025

·

Stayed 1 night

Everything great except the breakfast. FYI, if you run out of oatmeal 30 min before the end of breakfast - at least offer instant oatmeal packets. This might sound like whining - but for the gluten intolerant - it's one of the few things we can eat.

10

Toni

8 Aug 2025

·

Stayed 1 night

Room was great; breakfast was good; thanks for the nice experience!

10

Mari

31 Dec 2024

·

Stayed 1 night

Always a pleasure to stay. Staff very accommodating, facility well kept, cookies in the evening for bonus😊

10

Ken

18 Aug 2025

·

Stayed 1 night

Breakfast was great

10

Jasmine

23 Jan 2023

·

Stayed 1 night

free popcorn and cookies. Very large and comfortable unit

8

John

4 Nov 2025

·

Stayed 1 night

Pros: Great location. Easy check in. Great cookies! Con: down pillows.

6

Russ

18 Dec 2023

·

Stayed 2 nights

This place is beginning to show its age. Maintenance is lacking (the shower curtain rod was about ready to come off the wall, toilet was loose on the flange, microwave door was cracked) and after staying here off and on over the past 12 years, we may be looking for a new place to stay while visiting Boise. The free, hot breakfast is one of the best around and the staff is very friendly. The place just needs a little TLC...

10

George

26 Feb 2023

·

Stayed 5 nights

I notified front desk about stuck open outer window, maintenance arrived but it was never closed. Two desk persons did not know how to operate the Internet TV, a third one did. The breakfast coffee did not taste good. I wonder if the source was the brand or the pot needed cleaning. Otherwise the breakfast was excellent. We enjoyed having two tables, one for each of us.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $277	5 $225	6 $268	7 $239
8 $162	9 $234	10 $234	11 $241	12 $222	13 $186	14 $167
15 $198	16 $308	17 $304	18 $278	19 $222	20 $143	21 $130
22 $140	23 $133	24 $149	25 $151	26 $157	27 $145	28 $132
29 $143	30 $169

Su	Mo	Tu	We	Th	Fr	Sa
		1 $206	2 $230	3 $189	4 $166	5 $138
6 $156	7 $150	8 $166	9 $210	10 $198	11 $145	12 $150
13 $159	14 $183	15 $157	16 $168	17 $159	18 $145	19 $129
20 $158	21 $144	22 $144	23 $160	24 $133	25 $160	26 $127
27 $155	28 $157	29 $153	30 $132	31 $176

Residence Inn Boise West

About this property

Location

Room options

Double Room, 2 Bedrooms, Fireplace (Mobility Accessible, Roll-In Shower)

Suite, 1 Bedroom (Hearing Accessible)

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Room, 1 Bedroom (Mobility Accessible, Tub)

Standard Studio, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Suite, 1 Bedroom

Suite, 2 Bedrooms, Fireplace (Hearing Accessible)

Suite, 2 Bedrooms, Fireplace

Studio, 1 King Bed with Sofa Bed

Guest reviews of Residence Inn Boise West

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn Boise West

Prices for upcoming dates