Is parking available at the property?

Free self parking is available on-site, though it is limited.

What type of breakfast is offered?

A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 20 per accommodation, per day, and a pet deposit of USD 150 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in Twin Falls, within a 5-minute drive of the College of Southern Idaho and Snake River Canyon. It is approximately 1 mile from the Snake River and 1.2 miles from the Snake River Canyon Trail.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Are extra beds or cribs available at the property?

Rollaway beds are available for a fee of USD 5.00 per night, and guests may need to request them in advance. Information about cribs is not provided.

SureStay Hotel Twin Falls

Average nightly price at SureStay Hotel by Best Western Twin Falls by month, last 12 months (USD)
Month	Average price
January	US$73
February	US$80
March	US$90
April	US$111
May	US$109
June	US$128
July	US$137
August	US$124
September	US$115
October	US$93
November	US$75
December	US$71

What guests think

At SureStay Hotel by Best Western Twin Falls, travelers frequently highlight clean rooms, friendly service, and a hot, satisfying breakfast, while also noting thin walls, compact bathrooms with low fixtures, ongoing exterior renovations, and the lack of an elevator.

Location is convenient for road trips, with easy access to restaurants and ample parking, including space for trailers. Several reviews mention dated rooms and aging HVAC that can struggle to cool, but many still consider the property a good-value overnight stop. Expect a basic, service-forward stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: no elevator, ample on-site parking including space for trailers, and a guest laundry. Exterior renovations are ongoing; a few guests found the gym closed or unavailable during this period.

Related guest reviews

8

Janet

13 Sept 2025

·

Stayed 1 night

We stayed twice at this hotel. The first time we heard road noise so the second time we requested a room away from the road. It was much better! The breakfast would good and well stocked. We walked to the Mexican restaurant next door and it was good. It does not have an elevator.

8

John

16 Sept 2024

·

Stayed 1 night

No elevator to top floors

8

Lydia

30 Mar 2025

·

Stayed 1 night

It is partially under construction on the outside. No elevator so not exactly accessible

8

Michael

10 Aug 2025

·

Stayed 2 nights

Great room and breakfast. Location is great however 3 story hotel has no elevator so be prepared to go up the stairs.

8

Joyce

4 Oct 2025

·

Stayed 1 night

Very clean and pet friendly. Beds could have been more comfortable. But they we a lot better than other hotels with a higher rating. I will definitely stay again. They also have a big lot for RVs and for pulling large trailers and trucks.

4

Lisa

24 Oct 2024

·

Stayed 1 night

It was an old hotel, no real services, ice machine was broken, and there is no elevator

8

Stephanie

20 Jun 2025

·

Stayed 1 night

Our stay was okay; the hotel was under construction on the outside & they had our window covered in plastic along with the AC unit - that was not great since it was 90+ out side.

6

Corrie

20 Sept 2025

·

Stayed 1 night

Room was clean, breakfast was nice, but this hotel has no elevator and we were on the third floor with big heavy bags, which was not great.

6

Kyle Scott

20 Apr 2025

·

Stayed 6 nights

No elevator. The key stopped working daily. They had construction going on early. Thin walls! You can hear your neighbors phone vibrate.

8

Lesley

17 Jul 2025

·

Stayed 1 night

The parking was good since we were pulling a trailer. Clean room. Only 4 stars because of the renovation going on. Lots of dust from it. Other than that, good price, clean room, like the rooms for pets that have no carpet. Staff was very friendly

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests report clean rooms and tidy common areas. Others note inconsistencies such as odors, stained or dirty floors, and occasional mold or grime in bathrooms.

Related guest reviews

10

Jonathan

5 Aug 2025

·

Stayed 1 night

Helpful and friendly Front desk. Very clean room. Good breakfast too.

10

Mariana

19 Jul 2024

·

Stayed 4 nights

The staff is incredible. The are always updating the cleanliness of the dining area- rooms- overall hotel. Front desk super friendly/ very clean rooms.

10

Natalie

29 Sept 2025

·

Stayed 1 night

Very clean and quiet. Breakfast was good.

8

GEORGE

17 Apr 2024

·

Stayed 1 night

Mold in bathroom. Dirt in corners by door.

10

Brian

20 May 2024

·

Stayed 2 nights

Quiet and clean motel at a reasonable price.

6

Brenda

4 Aug 2024

·

Stayed 1 night

Front desk staff was very friendly and helpful. Location was great. Walls and doors needed to be wiped down and the carpet was a stained with red splotches. Weird smell.

6

Kristie

26 Jul 2025

·

Stayed 1 night

Staff was fine but did not seem to enjoy their job. Room smelled like smoke, shower leaked, and toilet was loud. Room stayed hot all night and you could hear every noise in the hall and the floor above us. Expected more for the price. My daughters said it is the worse of the 3 hotels we stayed in for our trip.

10

Mary

22 Jul 2024

·

Stayed 1 night

Very clean, quiet rooms. Nice breakfast space. Friendly staff.

10

Yixin

29 Jul 2025

·

Stayed 1 night

Clean, quiet, very good breakfast

6

Marcia

18 Apr 2024

·

Stayed 1 night

The floor of the room was filthy. I spilled a little water and when i wiped it up the white washcloth was black. Ruined the place for me.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are simple, with many finding beds comfortable and useful extras like a fridge and microwave, but bathrooms are compact with low fixtures and some layouts place the sink outside. Several reviews cite thin walls and aging AC or heat that can struggle to regulate temperature.

Related guest reviews

10

Steven

22 Jun 2025

·

Stayed 1 night

AC in room 221 quit working after 30 min… Did not come on the rest of the night. Front desk chalked it up to “it reaches its temp then stops” . Not in this case. It was very warm and stuffy throughout the night, other then AC issue it was a nice room.

6

Bonnie

14 Oct 2025

·

Stayed 1 night

Rooms are not very soundproof but it worked

8

Sharlene

11 Sept 2025

·

Stayed 1 night

Front desk service was great. Room was clean and comfortable but we didn’t like that the bathroom sink was in the bedroom. Small fridge & microwave were a nice bonus. The Mexican restaurant, La Fiesta, next door was nice. Good food and 10% discount if you show your hotel key. The breakfast was ok, waffles & sausage were good, coffee was not very good. Overall reasonably priced for what it offers.

6

Blake

22 Jun 2025

·

Stayed 1 night

Generally it was fine, the air conditioner wasn't working in the room so it was a hot night.

4

Nathan

24 Oct 2025

·

Stayed 2 nights

The walls are quite thin, and the doors do little to block noise from the hallway.

4

Tara

3 Sept 2024

·

Stayed 1 night

Great locaton! Staff was amazing! However, the guests opening & closing doors all not was not great! Doors are loud!!

6

Luis

22 Sept 2025

·

Stayed 1 night

AC WAS NOT WORKING

6

Zachariah

30 May 2024

·

Stayed 1 night

Our AC wouldn't work. The shower was hard to adjust. Either very hot or cold. Did like that the sink is outside of the bathroom.

4

Kimberly

13 Sept 2025

·

Stayed 1 night

Bed uncomfortable, walls thin and could hear everything going on in other rooms.

8

Rebecca

13 Jul 2025

·

Stayed 1 night

The toilets were extremely small and uncomfortably low to the floor. Sink was also very low. I might stay there again in a pinch. It was clean and everyone was very friendly

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and accommodating at check-in and during breakfast. A few guests experienced rude or unavailable front desk service and delays resolving issues.

Related guest reviews

10

Donald

9 May 2025

·

Stayed 1 night

Great staff and location. Room clean and very comfortable. Breakfast in the morning was great! Definitely will stay here again.

10

Henry

3 Dec 2025

·

Stayed 1 night

Good location, friendly staff.

2

gary

15 May 2024

·

Stayed 1 night

We had a prepaid room but when we tried to check in there were no employees there. We were exhausted after traveling many hours that day and had to wait for about 45 minutes for someone to show up to get us a room. Totally unacceptable.

10

Cindy

10 Jun 2025

·

Stayed 1 night

Forgot a blanket that was very important to me and housekeeping helped me arrange to get it mailed to me!

10

Luis

21 Apr 2025

·

Stayed 3 nights

Staff is most professional and friendly-in my lifetime I've probably been in several hundreds of hotels...this is among the best experiences I've had...keep up the good work!!!

10

Amy

1 Dec 2025

·

Stayed 2 nights

Cleaned room, delicious breakfast, and very helpful staff at the desk.

6

Joseph

7 Oct 2025

·

Stayed 1 night

There was no coffee, either in-room or in the lobby. When I asked why I was treated rudely.

10

Mark

25 Sept 2025

·

Stayed 1 night

Staff was extremely attentive. Breakfast monitor was exceptionally attentive.

4

MOLLY

28 May 2024

·

Stayed 1 night

The front desk staff were quite impersonal. One of them almost seemed bothered to have to check us in.

2

Sienna

13 May 2024

·

Stayed 1 night

Never was able to check in no one at front desk for over 40 minutes several guests were waiting for over 30 minutes. Left and stayed elsewhere also dirty.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to highways, shopping, and many dining options, including a restaurant next door. Some mention traffic noise and tricky access from the busy road, and a few felt the area was sketchy.

Related guest reviews

10

Stephen

27 Jun 2025

·

Stayed 1 night

Front desk personnel were kind and efficient. The room was spacious and well appointed. This was our 16th consecutive day in a motel, it was nice to find it in a convenient location and close to good restaurants.

10

Mary

25 Sept 2024

·

Stayed 1 night

It was a good price for the night. Pleasantly surprised and happy it was pretty quiet. Lots of restaurants and stores.

8

John

1 Oct 2024

·

Stayed 1 night

Easy to find and close to where we wanted to go.

8

Andrew

27 Jul 2025

·

Stayed 1 night

Overall good. Parking lot hard to get in and out of. Area felt a little sketchy

8

Bruce

23 Sept 2025

·

Stayed 1 night

Convenient

10

Gilbert

21 Jun 2025

·

Stayed 1 night

Great area, in the center of everything

10

Ronald

22 Aug 2025

·

Stayed 1 night

Great location and price

8

Jon

29 May 2024

·

Stayed 1 night

Good value close to freeway.

8

Angela

31 Jul 2025

·

Stayed 1 night

Close to I-84

10

timothy

28 Sept 2025

·

Stayed 1 night

Quiet and clean, walkable to several dining options

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Hot breakfast with eggs, sausage, waffles, and other items draws praise, though some found it average, crowded, or with limited beverage options. Multiple guests noted there are no in-room coffee makers.

Related guest reviews

10

Eddie

31 Aug 2025

·

Stayed 1 night

Room was great! Breakfast was great as well. It was far better than the breakfast I paid for at other motels.

6

Thomas

30 Aug 2024

·

Stayed 1 night

Breakfast was very poor.

6

Gary

21 Mar 2024

·

Stayed 1 night

The check in was good and quick. The room looked clean and the bed was comfortable. The breakfast was cold and tasted terrible. No room to sit and eat. Had to go back to the room.

8

Kathleen A

31 Aug 2025

·

Stayed 1 night

Check in went smooth. I would suggest updating room photos. During check in i asked for a some more coffee for our room (Photos have coffee makers in them) and thats when the clerk said there arent coffee makers in the room. Bit disappointing for us, we like to chill in the morning and drink coffee before we get ready for the day.

10

K

29 Sept 2024

·

Stayed 1 night

Only comment is there was not enough seating in the breakfast area

10

Helen

27 Jul 2025

·

Stayed 1 night

No room coffee pot!!!

10

Cindy

12 Nov 2025

·

Stayed 1 night

It was quiet, we were very comfortable. The breakfast was healthy with good variety.

6

Joseph

7 Oct 2025

·

Stayed 1 night

There was no coffee, either in-room or in the lobby. When I asked why I was treated rudely.

10

Ian

3 Aug 2025

·

Stayed 1 night

The room was clean and comfortable and the breakfast included hot items like eggs and sausage. I would stay there again.

8

Timothy

9 Oct 2025

·

Stayed 1 night

Probably good enough for a single night's stay, but then again it depends how far you are from the main road noise. Some things like the carpets and towels could be replaced. There is some site construction going on, but it didn't occur during our brief time there. The breakfast options were really so -so. Next time in Twin Falls we'll choose some place different.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $77	2 $111	3 $111	4 $111	5 $111	6 $115	7 $115
8 $82	9 $90	10 $107	11 $121	12 $94	13 $121	14 $121
15 $85	16 $111	17 $115	18 $115	19 $90	20 $120	21 $125
22 $85	23 $85	24 $85	25 $85	26 $85	27 $85	28 $85
29 $85	30 $85

Su	Mo	Tu	We	Th	Fr	Sa
		1 $85	2 $85	3 $86	4 $85	5 $85
6 $85	7 $85	8 $86	9 $85	10 $85	11 $85	12 $85
13 $86	14 $85	15 $85	16 $85	17 $85	18 $85	19 $85
20 $85	21 $85	22 $85	23 $85	24 $85	25 $91	26 $91
27 $85	28 $85	29 $85	30 $85	31 $86

SureStay Hotel by Best Western Twin Falls

Prices for SureStay Hotel by Best Western Twin Falls

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Jetted Tub (Walk-In Shower)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Larger Room)

Family Room, Multiple Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Standard Room, Multiple Beds, Accessible, Bathtub

Guest reviews of SureStay Hotel by Best Western Twin Falls

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about SureStay Hotel by Best Western Twin Falls

Prices for upcoming dates