Name: Hilton Garden Inn Hoffman Estates
Address: 2425 Barrington Road, Hoffman Estates, Illinois, United States of America, Hoffman Estates, Illinois, US
Price range: US$96–US$223 per night
Rating: 8.63

What guests think

At Hilton Garden Inn Hoffman Estates, guests frequently highlight clean rooms, friendly, accommodating staff, and a convenient, safe location, while recurring drawbacks include limited housekeeping service, paid and mixed breakfast, and periodic elevator issues or renovation disruptions.

Many find beds comfortable and rooms quiet, though some note dated furnishings, small or non-smart TVs, and occasional maintenance issues like weak air conditioning or slow-draining showers. The pool is small and lacks a hot tub, and some reported gym or facility closures during updates. Overall, expect a clean, convenient stay with warm service and some operational trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Elevator outages or slow service are noted across several stays. The pool is small and lacks a hot tub, some areas are under renovation, and a few mention gym closures or issues; parking generally feels easy and safe.

Related guest reviews

2

Matthew

24 Oct 2024

·

Stayed 4 nights

Dirty room. Bathroom fixtures leaked. Breakfast was not clearly labeled as non complimentary. Was charged $20 for one scoop of eggs and a half a cup of orange juice. Fitness center as freezing cold, equipment was broken, and my final night the fitness room was closed for the evening. Will not stay again.

10

JULIE

4 Mar 2023

·

Stayed 1 night

Very clean and quiet. Only downside there was not a hot tub

8

Luz Denisse

6 Mar 2023

·

Stayed 1 night

It was close to the Now Arena and food and shopping places. The pool area however was not as pictured on expedia. It did not have a hot tub like the picture represented and the pool was a lot smaller, which was a bummer because we were looking forward to enjoying it and it was also too crowded and over capacity so we didn't stay very long.

6

Jennifer

2 Jan 2023

·

Stayed 2 nights

Booked a relaxing family weekend away to enjoy the pool and hot tub. Unfortunately when we arrived there was no hot tub and the pool was cold. There was no room service available as stated. The breakfast buffet had very little and was cold. The French toast however was made to order and was good. We needed more towels which tool almost an hour to get. When checking under the beds to be sure items weren't forgotten we found trash from others that had stayed there before us. The beds were ok but not that comfortable. The bar I'm the lobby was closed, you would have thought this would've been open especially on New Years Eve.

6

Brandon

20 Jul 2024

·

Stayed 2 nights

Elevators were broken some of the time we had to use the stairs and smelled really bad when it did operate. Room was clean enough. Lobby also kind of smelled.

8

Raheel

18 Aug 2025

·

Stayed 1 night

Clean but only one elevator was available and was taking long time for the elevator to up and down despite they only have I think 6 floors in the facility

10

Jason

2 Sept 2025

·

Stayed 1 night

Very busy, one elevator was out. Lobby and room were fine for a place to sleep.

4

Alberta

20 Feb 2024

·

Stayed 2 nights

The property is undergoing construction which should probably be disclosed on their website. This affects a lot of important amenities. I did have some problem checking in as I had to wait an hour for housekeeping to finish my room. This was inconvenient as I was tired and wanted to rest. The staff apologized repeatedly for their missteps but sometimes that is just not enough.

6

Joy

11 Feb 2024

·

Stayed 6 nights

Good: excellent location, quiet, staff made an attempt to help. Bad: no housekeeping, no "do not disturb" sign so I was disturbed while sleeping. NO NOTICE that laundry room was under constructuin and no offer of an alternative. In fact, no notice of the inconveniences that construction brings-noise, debris, etc. Not sure if I would stay again. Also-the new carpets are very hard to roll full sized luggage on.

10

Stephanie

12 Aug 2024

·

Stayed 2 nights

Entrance outside and inside beautiful! Only 1 elevator worked and super slow. I would stay here again despite that.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe the hotel and rooms as clean and well kept. However, recurring lapses include missed housekeeping, dirty bathrooms or carpets, and occasional restocking oversights.

Related guest reviews

4

Tricia

13 Jul 2025

·

Stayed 1 night

Sticky bathroom and entry. Bed comfortable. Could hear neighbor showering at 3 am. Noisy hallway

4

Sundara Pandian

27 May 2024

·

Stayed 2 nights

Bathroom was not clean. Hairs in towels and all

10

Goya Elena

1 Sept 2025

·

Stayed 1 night

Room was nice and clean and staff was friendly definitely staying again :)

2

Alicia

19 Sept 2025

·

Stayed 2 nights

Please don’t stay here, front desk staff were never around and if they were excluding one lady they were rude and our room was barely cleaned when we arrived, no restock of any supplies and there was pubic hair in the shower. The elevators were old and I felt like I was staying in a seedy motel not a Hilton. What a joke.

6

Aerial

11 Aug 2024

·

Stayed 1 night

The staff were very nice. There was hair on the shower curtain, the shower wall, and on the ceiling. That was truly disgusting. Otherwise I had a pretty good stay.

6

Ivan

2 Jan 2025

·

Stayed 1 night

Pretty sure I saw numerous eye lashes on my bed sheets to make it as if the sheets weren’t changed. Tried to get an extra blanket to sleep on top of the sheets but front desk never answered the phone.

10

Christine

28 May 2025

·

Stayed 2 nights

The hotel was very clean and quiet. The staff were friendly and attentive. I enjoyed my stay.

6

Curtis

22 Sept 2025

·

Stayed 2 nights

Carpets were dirty in room, elevator and going lobby area. Trash was overflowing in front of hotel. Staff was very nice and helpful.

2

richeel

25 Mar 2025

·

Stayed 2 nights

I definitely won't be back.For starters, my toilet was filthy. It had a long straight light brown hair and brown pee splatters on it.My sister, who was in a different room also had a pee splattered toilet. The phone was clear across the room instead of beside the bed. We attempted to call for about 30 minutes to allert the front desk and no one answered. At one point ut must have been taken off the hook because it was busy. My sister ended up walking downstairs because she was in less pain than I. There was no one at the desk and she had to search for a person. We were move to a different room that was smaller than what I paid for and did not have the roll in shower I also booked with my reservation. Only 1 key woked and they did not switch the room number in the system for the wifi. We were given vouchers for free breakfast which were supposed to have been free anyway. The $15.95 breakfast was mediocre at best. It was labeled as a buffet but it consists of pork sausage as the only meat,extremely watery oatmeal,breads, cereal and eggs. The coffee had to be brought out by an attendant cup by cup and she was the only server. Not that they asked how our stay was at checkout, but it wasn't the best.

10

Crystal

3 Nov 2025

·

Stayed 1 night

The room was clean and comfortable. The staff was very nice and hospitable with willingness to go above and beyond the norm to make guests feel welcomed. They accommodated our room needs as we were traveling with an elderly woman that required a little extra attention. We had breakfast in the café at the hotel and our server Lynn was fantastic with serving us and meeting the extra needs of our table. The food was plentiful and delightful. We thoroughly enjoyed our stay, thank you!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Beds are widely reported as comfortable and many rooms feel quiet or spacious. Some rooms appear dated with small or non-smart TVs, thin walls, or maintenance issues like weak A/C or slow drains.

Related guest reviews

8

Colten

13 Oct 2024

·

Stayed 2 nights

It wasn’t a bad hotel mediocre I’d say. Walls are thin would be biggest complaint other than that staff was good, room was decent.

8

Christi

9 Jul 2024

·

Stayed 3 nights

The rooms are fine, nothing special. They need to update their TVs to smart televisions, and our room was never serviced (though it’s supposed to happen every other day). Room was out of shampoo, so little things are getting missed. It also allows pets, and we were forced to report a dog barking continuously for 2.5 hours. That said, it’s conveniently located and it served our needs.

8

Karen

27 May 2025

·

Stayed 4 nights

I actually was surprised at the high marks this hotel received. It’s an older hotel that looks like the lobby has been redone because that looks very nice, but the rooms all need remodeling. There were chips in the furniture, creeking old bed, paint chip in the bathroom door, old carpet, etc.

6

Sameer

5 Oct 2025

·

Stayed 1 night

The bed in Room 612 was worn out

10

Curt

16 Aug 2025

·

Stayed 4 nights

The bed was comfortable

6

Matthew

10 Sept 2023

·

Stayed 2 nights

We stayed in room 621, a very large room. Very little furniture, the only chair in the room, no ottoman, just a filthy orange chair. Didn’t want to sit in it it was so filthy. The t.v., a 32 incher, would have been fine in a normal room but in our overly large room, we were a good 15 feet away from the t.v. Since the only seating in the room other than the dirty orange chair was the bed,we couldn’t see it and had to turn it up to very loud decibel just in order to hear it. Felt sorry for the people in the room next to ours. The bed itself was very comfortable. The shower in our room didn’t drain as it should so by the end of your shower you were standing in a puddle. This is the second time we’ve stayed at a Hilton Gardens and we’ve been shocked each time that the name Hilton is on the front of the hotel. We have family in Chicago and visit frequently from out of state. Pretty sure we won’t be staying at a Hilton hotel in the future. Best regards, Wendy Braga

10

Jackie

9 Jun 2025

·

Stayed 2 nights

Comfortable bed and large full size pillows. When traveling this is my most important feature. Nothing worse than a bad nights sleep. This was not a concern during this stay.

10

Kathleen A

5 Jul 2024

·

Stayed 2 nights

Easy access, comfortable beds, quiet. Needs some updating, no usbc connectors.

8

William

20 Feb 2025

·

Stayed 3 nights

Only complaint was the pillows. They're terrible. I usually bring my own.

6

Jennifer

6 Jun 2024

·

Stayed 1 night

The air did not work very well. It was warm in the room could not get a colder.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often praised as friendly, accommodating, and helpful. A minority report slow or unresponsive front desk service, room assignment or overbooking problems, or an unannounced entry.

Related guest reviews

10

terri

10 Jul 2025

·

Stayed 1 night

The gentleman at the front desk was amazing, so friendly and accommodating!

2

Laura

25 Sept 2023

·

Stayed 3 nights

When we arrived check in was smooth and we were hopeful for a lovely stay. We left the hotel room to explore the town the next morning and when we came back the staff had no idea we were staying in that room and said that they had seen our stuff in the room but had no information about our reservation. This led us to be unable to enter our room and having to call Expedia and Hilton to try and resolve the issue. This was resolved quickly but unfortunately there were some unsavory characters that, the hotel staff were aware of, staying on our floor as well. They were consuming drugs in public areas, had a puppy loose that was going into other guest rooms, leaving trash/linens in the hallway, and slamming doors all night long. Staff did nothing to stop them. This was the worst hotel experience I’ve ever had. Will not stay again.

10

Renee

2 Jun 2025

·

Stayed 2 nights

The front desk clerk when we checked in. She was very nice and friendly and helpful.

10

Cecilia

2 Apr 2025

·

Stayed 1 night

Great line of staff through and through. Won’t hesitate to come back. Definitely a solid recommendation. Politeness of the staff is the top choice of any hotel accommodation. This hotel has great training for keeping the standard. I want to say the room is clean but the area from the minifridge has some odor. Checked in pretty late so didn’t bother to follow thru. The openness of the surrounding making the place pretty not creepy at all. It’s a pretty nice area and neighborhood to stay in.

10

Debbie

25 Aug 2025

·

Stayed 2 nights

The property was in a great spot, easy to access and had lots of options for dining. We got excellent recommendations from the staff. Speaking of the staff, Alyssa was OUTSTANDING and made our stay an incredible one. She was amazing, friendly and very helpful. She even helped us get access to a steamer. Thanks Alyssa for going above and beyond making our stay terrific.

10

Alexander

13 Dec 2024

·

Stayed 5 nights

Alyssa helped me with everything I needed! A million thanks!

4

Paul

3 Sept 2024

·

Stayed 3 nights

Staff was slow. Walked into my room twice without announcing themselves

10

Alexandrea

15 Nov 2024

·

Stayed 1 night

I came from out of state and when she went to run my card to pay it was declined because it flagged as a suspicious transaction. She was very understanding and patient while I got ahold of my bank. I was surprised how well I was treated during this process.

10

Crystal

3 Nov 2025

·

Stayed 1 night

The room was clean and comfortable. The staff was very nice and hospitable with willingness to go above and beyond the norm to make guests feel welcomed. They accommodated our room needs as we were traveling with an elderly woman that required a little extra attention. We had breakfast in the café at the hotel and our server Lynn was fantastic with serving us and meeting the extra needs of our table. The food was plentiful and delightful. We thoroughly enjoyed our stay, thank you!

4

Sarah

26 Nov 2023

·

Stayed 1 night

We waited in line for at least 20 minutes to check in. The person behind the desk was polite but the experience was disappointing and frustrating.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient off I-90 with easy access to dining, shopping, and an AMC theater; many felt safe and it’s generally quiet. A few note it’s outside the city and not central.

Related guest reviews

8

Maura

13 Aug 2025

·

Stayed 1 night

Close to I-90 for easy access to everything.

10

Ariana

17 Nov 2024

·

Stayed 2 nights

Stayed at Hilton Garden Inn for 2 days. Great customer service, very clean and friendly.

8

Brenda

23 Sept 2023

·

Stayed 1 night

The parking lot was too dark. Also, the property is far from restaurants and the hours of operation for the hotel restaurant are very limited.

10

Donald

19 Dec 2023

·

Stayed 1 night

Convenient location, close to shopping, dinning and the express way

10

Sylvester E

3 Sept 2024

·

Stayed 3 nights

The hotel was easy to find and had ample parking. It was a well maintained property and I had no safety concerns. They offered for a fee a buffet breakfast or from the menu. There was a pool and fitness room, but I did not get to use them. Although I can sleep under any conditions, my room was very quiet and comfortable. The hotel was approximately 30 minutes or less drive to the airport. My drive to downtown Chicago took about an hour if you avoided the toll routes. I enjoyed views of the surrounding suburbs.

10

Jennifer

13 Jul 2024

·

Stayed 4 nights

Very nice accommodations. Staff very pleasant, food good; quiet despite being near highway. Location is great for getting to various suburb areas in the greater Chicagoland area.

10

Christal

31 Mar 2025

·

Stayed 3 nights

Beautiful hotel with nice staff but not next to central to anything.

10

Joyce

26 Apr 2024

·

Stayed 1 night

Location was convenient

10

Timothy

29 Jul 2024

·

Stayed 4 nights

Nice area with easy access to the highway

10

Carole

2 Jun 2024

·

Stayed 2 nights

Easy access to byway

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is not complimentary and typically costs around $15; quality ranges from bland to good, with some appreciating made-to-order items. Restaurant and bar offerings can be limited or closed at times.

Related guest reviews

6

Stacie

18 Jan 2025

·

Stayed 1 night

The breakfast was not complimentary they were charging $15.95 and the selection for that price was not great.

6

Jennifer

2 Jan 2023

·

Stayed 2 nights

Booked a relaxing family weekend away to enjoy the pool and hot tub. Unfortunately when we arrived there was no hot tub and the pool was cold. There was no room service available as stated. The breakfast buffet had very little and was cold. The French toast however was made to order and was good. We needed more towels which tool almost an hour to get. When checking under the beds to be sure items weren't forgotten we found trash from others that had stayed there before us. The beds were ok but not that comfortable. The bar I'm the lobby was closed, you would have thought this would've been open especially on New Years Eve.

8

Christie

15 Dec 2024

·

Stayed 1 night

Check in easy and quick with pleasant service. Front desk workers were helpful and kind. Easy parking. Wish the bar area was open on the weekends.

10

Erin

30 Jul 2023

·

Stayed 2 nights

Most places have some kind of free breakfast while you charge $13 for breakfast

10

Sue

16 Aug 2024

·

Stayed 3 nights

Hotel was beautiful, staff was friendly. Excellent food. Highly recommend!

8

Josh

21 Jun 2025

·

Stayed 1 night

Area was nice and SAFE!! Staff was friendly, breakfast was expensive and NOT free.

10

Avia

27 Oct 2024

·

Stayed 2 nights

Room was adequate. Breakfast was ok. Did not like the coffee

10

Vernice

19 Apr 2025

·

Stayed 1 night

The breakfast buffet was very bland. But overall it was avery enjoyable stay

10

Ann

19 Jul 2024

·

Stayed 3 nights

They have a good breakfast which costs $15/person. They also during the week provide a meal. Across the freeway are restaurants. Right across the street is a big AMC movie theater and a restaurant. Easy access onto highway 90. Staff was polite and helpful.

6

Krystal

28 Oct 2024

·

Stayed 2 nights

My biggest concern: I went to plug my phone charger into an outlet behind a chair in our room and the plug-in shorted out and sent sparks flying and started to smell like burnt plastic. So, I don’t recommend using the plug ins. I’ve also never stayed at a “nicer” hotel that didn’t include breakfast. Expect to pay an extra $15-20 per person for a mediocre breakfast. They didn’t even have make your own waffles and a lot of the breakfast items were understocked. Also, I could not find coffee out anywhere. Which is my go to in the mornings so that was very disappointing. I would have been happier with a run to McDonald’s which I should have done instead, honestly. On a more positive note, it was clean, quiet, and the staff was kind. However I do not think it was worth the price we paid. I did not end up using the other amenities like the gym or pool. So I cannot speak on those. I’d rather give it 2.5 stars versus 3.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$92
February	US$96
March	US$103
April	US$109
May	US$109
June	US$116
July	US$130
August	US$128
September	US$118
October	US$116
November	US$105
December	US$92

Su	Mo	Tu	We	Th	Fr	Sa
				1 $113	2 $114	3 $132
4 $103	5 $117	6 $136	7 $116	8 $138	9 $138	10 $138
11 $105	12 $113	13 $116	14 $113	15 $136	16 $202	17 $202
18 $103	19 $115	20 $136	21 $119	22 $114	23 $169	24 $174
25 $103	26 $115	27 $121	28 $113	29 $113	30 $133	31 $133

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $167	18 $205	19 $205
20 $96	21	22 $195	23 $206	24 $204	25 $223	26
27 $103	28 $122	29 $126	30 $120

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

King Accessible

Room, 2 Queen Beds

Standard King

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed Walk-In Shower (Microwave & Refrigerator)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Accessible

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Hoffman Estates

Have a question?

Prices for upcoming dates