Name: DoubleTree by Hilton Chicago O'Hare Airport - Rosemont
Address: 5460 North River Road, Chicago, Illinois, United States of America, Chicago, Illinois, US
Price range: US$122–US$959 per night
Rating: 8.35

What guests think

At DoubleTree by Hilton Chicago O'Hare Airport - Rosemont, travelers praise the friendly staff, comfortable rooms, and a highly convenient location for O’Hare and the convention center, while noting paid parking, occasional maintenance issues, and a closed pool.

Many highlight an excellent fitness center and convenient on site restaurants, though breakfast often isn’t included and is considered pricey for the quality. Rooms are frequently spacious and comfortable, but some feel dated, with noisy HVAC, bright exterior lights, or thin windows affecting sleep. The airport shuttle helps, but schedules can be limited late at night and pickup frequency varies. A practical choice for airport and convention trips, with strong basics and a few trade offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Excellent fitness center and useful on site dining and bar; however, parking is paid and often confusing, the airport shuttle has gaps or infrequent pickups at times, and the pool is closed despite older references.

Related guest reviews

8

Joe

27 Oct 2025

·

Stayed 2 nights

The room was clean and the staff was nice and helpful. Breakfast was not included in the room price but was available for an extra cost in the hotel restaurant. We didn’t participate in that so I can’t speak to the quality. The fitness room was top notch. Best I’ve ever seen in a hotel. The reasons I gave 4 stars and not five are, breakfast was not included, the ice machine on our floor did not work and there was a dresser drawer in our room that would not stay closed. I did try an ice machine on another floor and it also did not work. I was told by front desk staff that I could get ice from the restaurant. Which was helpful. Over all however, it was a pleasant stay and I would recommend this hotel to others.

6

Tony

9 Sept 2024

·

Stayed 1 night

It's just expensive for what you get. Which is basically nothing, not even free coffee in the lobby which is an American staple. Free airport shuttle bus is good tho, runs every half hour. Lots of stuff in the area if you want - food, bars, other hotels, and a big recreation zone with cinema and bowling and stuff. So that's fine, but the hotel is just a big expensive airport hotel.

6

brenda

3 Mar 2025

·

Stayed 2 nights

The property does not offer free parking for guests. Prepare to pay every time you the hotel

4

Mark

30 Jul 2024

·

Stayed 2 nights

No business center, could not get your computer to work. Front Desk response. "Yeah that's been happening for a few days. You can WALK over to embassy suites, it's all part of Hilton". Parking...horrible signage. So confusing no clear directions. Handicapped lines still on the parking area marked "Double Tree" poorly lit. At check in...two workers at the counter. I was not greeted by either one ( they seemed too busy on their phones). When they finally helped the service was poor and UNPROFESSIONAL. NO cookies offered, yet big signs in the elevator about all the cookie options available at check in. More than likely I will not refer Double Tree to any of my friends or co-workers. In fact I will tell all my friends to AVOID Double Tree at all costs.

6

brenda

9 Jun 2025

·

Stayed 1 night

There was no airport shuttle between 1:30 and 3:30 am. We had to hire taxi to get us to O’Hare for an international flight.

10

Yanarat

9 Mar 2025

·

Stayed 2 nights

The only problem was getting a parking. You got to pay for and it's expensive per day. That's the only problem. The rest is Awesome. I loved the hotel and the personnel.

6

Ryan

17 Jan 2023

·

Stayed 1 night

Our only disappointment was that, despite the website having several pictures of a pool, it was not operational when we came with our kids, and it was a major let down for them . We specifically selected Doubletree of the hotels in the area because they featured a pool.

6

frederick

27 Feb 2023

·

Stayed 3 nights

Hotel was very satisfactory. Food was excellent in attached Gibsons restaurant. However one of the main reasons for booking Hotel was it is advertised with a pool. But when i asked where was they told me they didn't have one any more even though it still has it in their hotel information folder in the room.

4

Gavin

19 Sept 2024

·

Stayed 1 night

I stayed here solely because it advertised an airport shuttle. Unfortunately it ended up being so infrequent, I ended up taking an Uber. Sort of false advertising. Most hotels run them every 15 minutes.

8

Isis Sanchez

11 May 2023

·

Stayed 2 nights

Nice and friendly staff. Room was very clean however the parking kind of sucked. There were no in and out privileges unless you paid $33/day

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Cleanliness

Cleanliness earns frequent praise for tidy rooms and public areas, but there are occasional lapses such as hair in bathrooms or lingering odors.

Related guest reviews

10

rodney

25 Nov 2023

·

Stayed 1 night

Very clean and spacious rooms. Minutes from the airport.

10

Emily

21 Apr 2024

·

Stayed 4 nights

Good service. There was someone else’s hair all in the bathtub tho

10

Tori

20 Aug 2023

·

Stayed 2 nights

Our room was very clean and spacious. Staff was very attentive, friendly and accomodating. Toilet clogged , in the evening but i notified the desk and someone was sent right away. The parking garage was somewhat confusing to navigate.

6

carla

9 Jul 2025

·

Stayed 3 nights

Staff not knowledgeable of parking lot systems, even tho the lot is owned by the city. The staff couldn’t figure out how to validate multiple times, always just blamed the city system, not accepting that they just didn’t know how to work the process or systems they sold me at check in. The building is not secure on the exterior anyone can just walk in through the lobby and access any floor by use of the elevators or from the shared public parking garage. The staff removed my key access to my room prior to my exit before the stated check out time, while I was obtaining a luggage cart. We had to evacuate during my stay, we were never informed that it was all clear to return, no explanation offered by staff. Bathroom in room had hair on the tub upon arrival, makeup mirror light didn’t work, and there was a brown stain on the bathroom wall near the toilet (yuck)

2

sara

4 Nov 2024

·

Stayed 1 night

I have a few videos just wish I could have recorded the smell of cat urine in the room I paid over $200 for. One night and $80 in parking that the site has advertised as free. That's not even mentioning the heater that clanked every 15 mins , sounding as if someone was breaking in. The vent in the bathroom for the steam screamed as loud as I wanted to while staying at this 2 star hotel rated at as a 4 star... never again at this fugazi establishment!

10

Rick

5 Jun 2025

·

Stayed 5 nights

Good hotel, conveniently located. Good food. Very clean

10

Melanie

1 Mar 2024

·

Stayed 1 night

Love this Double Tree location. It was very pleasant, comfortable, and overall, pretty clean. The only con was the bathtub needed additional cleaning.

10

James

5 Aug 2025

·

Stayed 6 nights

Stayed for a week for the NSCC. Was very convenient to walk to the convention center, the Entertainment District, and the outlets. Romm was large, clean and comfortable. Both restaurants in the hotel had great food and service. Overall a terrific experience, we would highly recommend the Double Tree at Rosemont.

10

Aaron

11 Oct 2025

·

Stayed 3 nights

Room was clean and everything in good condition. Restaurant food was good as well.

8

Bora

8 Jul 2023

·

Stayed 1 night

Front desk staff was great. Room cleanness was poor

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Rooms

Rooms are often spacious with comfortable beds and some upper floor views, but decor can feel dated and sleep can be affected by noisy HVAC, thin windows, or bright exterior lighting.

Related guest reviews

2

Zahra

29 Aug 2024

·

Stayed 2 nights

The staff was extremely uncooperative. The rooms had big cracks on the roof. The phone was not working so I had to go to front desk whenever I needed anything. I asked them to change my room because of the big crack and the next room had a bigger crack than the last one. So I did not move to that room. When I went back to return the keys to the new room, the staff started arguing and almost fighting with me why didn’t I move to the other room. Also, I asked help with my luggage but nobody helped me at all for just loading my bags on the cart (i was coming back from vacation so I had really big bags). It was a horrible experience with the hotel staff overall.

10

Molly

23 Mar 2025

·

Stayed 1 night

Our favorite when we fly out of Chicago Ohare. We always stay the night prior to departure and stay once we arrive back. Clean and comfortable beds. Like the dining options.

6

Sergio Unzueta De

5 Dec 2024

·

Stayed 4 nights

Not as nice as other hotels in the area, outdated.

4

Kasia

5 Aug 2024

·

Stayed 1 night

Check in staff was questioning my first name even when I showed my matching id and credit card. The room itself was ok. However the bright lights outside of the room were so strong even with the curtains it was like a daylight inside the room. Bathroom had loose shower faucet trims. Looked little outdated. No hooks to hang your clothes or bathroom towel. I don’t think I would recommend this hotel. The only convenience was being close to the airport and shopping mall.

6

Josh

27 Jul 2025

·

Stayed 1 night

This is a very out dated property. It was fine for a night but very small beds in a double room and desperately in need of a renovation. Having a Gibsons in the lobby was nice

8

Brenda

4 Jun 2024

·

Stayed 2 nights

The hotel was very nice. My only complaint was the air conditioning in room kept making a loud boom noise every 1/2 hour to an hour. It started in the middle of the first night and woke us up. Thought something was coming through the wall or roof. Notified the desk the next day and the response was no maintenance on site. Reported the noise to the desk upon our leave and they said they were sorry. They acted like it wasn’t an issue. I can say we didn’t get much sleep during our 2 night stay. If it weren’t for that, the hotel would be 5 stars and I would highly recommend.

10

Leigh

24 Aug 2024

·

Stayed 1 night

Was woken up repeatedly by street cars and trucks middle of the night. Windows were thin.

10

Jazmin

23 Feb 2025

·

Stayed 1 night

The room was spacious, clean, and well-equipped with all the amenities I needed. The bed was exceptionally comfortable, ensuring a great night’s sleep. I particularly enjoyed the stunning view from my window.

10

Kelley

16 May 2025

·

Stayed 1 night

Rooms were big, bathrooms were clean, beds were comfortable. Great view from the upper floors. Coffee maker in the room. I wish they'd had tea, I brought own bags in any case. Bartender Michael was friendly when I was waiting for friends.

6

Kimberly

12 Feb 2025

·

Stayed 1 night

The room I was in had a very noisy heating unit. Metal was grinding every time it turned on

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Service

Staff are widely described as friendly and helpful across the hotel, though a minority experienced inconsistent information, slow follow up, or unprofessional interactions at the front desk.

Related guest reviews

10

Mesharia

12 Jul 2025

·

Stayed 4 nights

Great location. Helpful and friendly staff.

2

Jon

20 Jul 2023

·

Stayed 2 nights

There is no continental breakfast. Not even coffee. The best thing about our stay was the cookie we received upon checking in... Sad. The front desk and transportation staff were rude and dismissive.

4

Rosario

30 Jan 2023

·

Stayed 3 nights

The front desk staff was very rude. For parking they charge $15 everytime you enter and exit the parking garage. Housekeepers were very nice but front desk was not friendly.

6

Levea-Tyler

6 Jun 2023

·

Stayed 4 nights

The overnight front deck guy was extremely rude and disrespectful. I asked a question about my check-in because, I’m traveling from Europe, LA and NYC and have been travelling none stop for 4 weeks. He proceeded to pretend to want to help me. When I went to follow up with him, he told me to sit on the couch for 2 minutes and he’ll come and help me, this was at 7:58am on 6/1/2023. When I went back to the desk 30 minutes later, I learned that he left at 8am. I will never recommend anyone stay there. That guy is extremely unprofessional and rude. It would’ve been nice had he passed me to a colleague or a manager that could’ve assisted me. I didn’t get his name but I believe he’s African or Caribbean - so am I so I’m not being biased I’m disappointed!

10

Dionisios

14 Jul 2025

·

Stayed 4 nights

The entire staff was fantastic!

10

Frances

11 May 2023

·

Stayed 2 nights

From when we first checked in, to our check out, every staff member was nice and helpful. Front desk was extremely helpful, the bar staff was friendly, and the housekeeper was wonderful. Not to mention the lounge staff was friendly. The room was clean and comfortable. I would definitely stay here again in future visits.

6

carla

9 Jul 2025

·

Stayed 3 nights

Staff not knowledgeable of parking lot systems, even tho the lot is owned by the city. The staff couldn’t figure out how to validate multiple times, always just blamed the city system, not accepting that they just didn’t know how to work the process or systems they sold me at check in. The building is not secure on the exterior anyone can just walk in through the lobby and access any floor by use of the elevators or from the shared public parking garage. The staff removed my key access to my room prior to my exit before the stated check out time, while I was obtaining a luggage cart. We had to evacuate during my stay, we were never informed that it was all clear to return, no explanation offered by staff. Bathroom in room had hair on the tub upon arrival, makeup mirror light didn’t work, and there was a brown stain on the bathroom wall near the toilet (yuck)

8

Christine

31 Oct 2024

·

Stayed 3 nights

I appreciated it being convenient in the hotel bar staff were enjoyable. The rooms were warm and I had asked for a fan and never received one. I would have appreciated more timely customer service.

10

Angel

18 Aug 2025

·

Stayed 4 nights

Customer service went above and beyond their responsibility. Called restaurant to make sure they were open.

10

Emma

20 Apr 2025

·

Stayed 1 night

Check-In was quick and efficient, and the complimentary cookies were divine! The room was very clean, and the shower and bathtub were also very clean and sanitary. My only gripe was that upon arriving, we had difficulty parking. The signage in the lane leading to DoubleTree parking said closed, and the ticket we received had said the convention center not the hotel... so there was some confusion there, and the woman at the front desk didn't clear it up for us. After we figured out parking though, we arrived with ease, the AC was not on so the room was very room and humid, and we noticed that the holder for the shower head had broken off the wall prior to out visit and had not been fixed. Aside from those few minor issues, our stay was swell, and the Theater, where my sister and I attended a show, was a mere 5 minute walk, making the hotel well worth the stay!

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Location

Highly convenient for O’Hare, the Donald E. Stephens Convention Center, and the Rosemont entertainment and shopping areas, with many venues walkable; a few guests were less impressed by the immediate area.

Related guest reviews

10

Michael

16 Mar 2025

·

Stayed 4 nights

Great location and great staff.

10

Lacey

3 Mar 2024

·

Stayed 1 night

Convenient to entertainment. Clean hotel.

10

David

3 Oct 2025

·

Stayed 2 nights

Good location

10

Nick

27 Sept 2025

·

Stayed 2 nights

The bed was actually comfortable, the pillows didn't suck, the bathroom was spacious with a full tub and separate shower, there was plenty of food and entertainment within walking distance, and easy and reasonable parking nearby. It was within eyesight of the convention center our event was at. This was legitimately perfect, if not "luxurious". Great for business, probably pretty good for family travel too, with the nearby fashion outlet mall.

10

Ryan

20 Mar 2023

·

Stayed 3 nights

Very nicely maintained hotel and conveniently located across the street from the Donald Stephens Convention Center. Many restaurants and shopping/entertainment close by too.

6

Mary

1 Jun 2025

·

Stayed 1 night

Area popular 50 yrs ago, but run down now.

10

Sharron

25 Mar 2024

·

Stayed 4 nights

Was in walking distance of convention center , good location

10

Jenna

19 Mar 2025

·

Stayed 1 night

We found It very convenient that the hotel was a skybridge walk to a convention center for an event we were attending, it was a great surprise. It was in walking distance and less than 30 minute driving distance for activities. We had no issues with the room or service.

10

Megan

27 Mar 2025

·

Stayed 2 nights

Great stay! Very convenient walkable route to the convention center.

10

Lisa

10 Aug 2024

·

Stayed 1 night

Everything about the hotel was great. Amazing staff, clean room, fast elevators, close to anything you could possibly want. Extremely easy access to O’hare airport.

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Dining

On site restaurants, especially Gibson’s, are well liked and bar service gets praise, while breakfast is often not included and considered pricey for the quality, with limited hours noted at times.

Related guest reviews

4

Arnold

20 Dec 2022

·

Stayed 1 night

Arrived at 10pm after flight delay, with nothing open. Too large of major airport hotel for everything to be closed. Bars and room service should be available to midnight

8

Joe

27 Oct 2025

·

Stayed 2 nights

The room was clean and the staff was nice and helpful. Breakfast was not included in the room price but was available for an extra cost in the hotel restaurant. We didn’t participate in that so I can’t speak to the quality. The fitness room was top notch. Best I’ve ever seen in a hotel. The reasons I gave 4 stars and not five are, breakfast was not included, the ice machine on our floor did not work and there was a dresser drawer in our room that would not stay closed. I did try an ice machine on another floor and it also did not work. I was told by front desk staff that I could get ice from the restaurant. Which was helpful. Over all however, it was a pleasant stay and I would recommend this hotel to others.

10

Steven

14 Nov 2024

·

Stayed 1 night

Top notch comfort and Gibson’s was great and on site.

8

Stephanie

10 Jan 2023

·

Stayed 19,366 nights

I was very pleased with the staff. They made me feel comfortable during my stay. Although I do wish this facility offered continental breakfast. The price of their buffet was somewhat too expensive for what was offered.

10

Alfonso

1 Mar 2023

·

Stayed 1 night

Restaurany and bar not open all day

10

Beth

27 Jul 2025

·

Stayed 1 night

Great spot, especially with Gibsons access.

10

James

5 Aug 2025

·

Stayed 6 nights

Stayed for a week for the NSCC. Was very convenient to walk to the convention center, the Entertainment District, and the outlets. Romm was large, clean and comfortable. Both restaurants in the hotel had great food and service. Overall a terrific experience, we would highly recommend the Double Tree at Rosemont.

10

Lindsey

14 Jun 2025

·

Stayed 2 nights

Beautiful hotel, great restaurant, easy parking and convenient location.

10

Daniel

8 Jan 2023

·

Stayed 1 night

I was very happy with the cleanness most important to me and the room was nice for the price. Breakfast was not good at all for the price.

6

Meghan

6 Aug 2023

·

Stayed 3 nights

Close to transit for easy access to downtown. Staff was very nice. The AC in our room didn't work very well and the room was too hot for 3 people. Someone came to look at it and told us it was fine. We had it all the way down and still only slept under the top sheet. The breakfast should have also been included for the quality. $21 was way too high for the quality of the food

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$132
February	US$132
March	US$251
April	US$245
May	US$292
June	US$314
July	US$279
August	US$233
September	US$195
October	US$241
November	US$224
December	US$167

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $658	16 $624	17 $123	18 $215	19 $195
20 $160	21 $219	22 $959	23	24 $243	25 $245	26 $183
27 $150	28 $122	29 $212	30 $124

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $284
4 $134	5 $263	6	7	8 $241	9	10
11 $230	12 $211	13 $216	14 $125	15 $128	16 $156	17 $178
18 $128	19 $251	20 $134	21	22	23 $151	24 $156
25 $132	26 $310	27	28	29 $130	30 $151	31 $152

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Monthly average prices

About this property

Location

Room options

1 King Yoga Room with Extra Space & Yoga Equipment

Room, 1 King Bed, Accessible (Mobility & Hearing, 3X3 Shower)

Corner Room, 1 King Bed with Sofabed

Standard Room, 1 King Bed with Sofa Bed

1 King Cardio Room with Precor Trainer

Room, 1 King Bed, Accessible (Mobility & Hearing, Bathtub)

Standard Room, 2 Double Beds

Room, 1 King Bed, Accessible (Hearing)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

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Prices for upcoming dates