The Chicago Hotel Collection - Magnificent Mile

US$193

/ night

Avg. for October

The Chicago Hotel Collection - Magnificent Mile - Image 1

The Chicago Hotel Collection - Magnificent Mile - Room

The Chicago Hotel Collection - Magnificent Mile - Restaurant

The Chicago Hotel Collection - Magnificent Mile - Bathroom

Prices for The Chicago Hotel Collection - Magnificent Mile

Select dates to see prices and availability

US$193

/ night

Avg. for October

Monthly average prices

Nightly prices at The Chicago Hotel Collection - Magnificent Mile average US$88 in the cheapest month (November) and US$207 in the most expensive month (July), based on the last 12 months.

Average nightly price at The Chicago Hotel Collection - Magnificent Mile by month, last 12 months (USD)
Month	Average price
January	US$95
February	US$90
March	US$100
April	US$102
May	US$187
June	US$175
July	US$207
August	US$199
September	US$184
October	US$193
November	US$88
December	US$94

Most expensive: July (~US$207)

Cheapest: November (~US$88)

About this property

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

Amenities

Business amenities

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. This hotel has 8 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Dining

Satisfy your appetite at Lobby Bar, one of the hotel's 2 restaurants. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 8:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms

Stay in one of 216 guestrooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Location

With a stay at The Chicago Hotel Collection - Magnificent Mile in Chicago (Downtown Chicago), you'll be steps from Ann and Robert H. Lurie Children's Hospital and 5 minutes by foot from Museum of Contemporary Art Chicago. This boutique hotel is 0.4 mi (0.7 km) from Driehaus Museum and 0.5 mi (0.8 km) from Water Tower Place.

What's nearby

Northwestern Memorial Hospital(0.1 Miles)
Michigan Avenue(0.1 Miles)
Ann and Robert H. Lurie Children's Hospital(0.1 Miles)
Chicago Water Tower(0.2 Miles)
Museum of Contemporary Art Chicago(0.2 Miles)
Water Tower Place(0.3 Miles)
State Street(0.3 Miles)
875 North Michigan Avenue(0.3 Miles)
Holy Name Cathedral(0.3 Miles)
Driehaus Museum(0.3 Miles)
360 CHICAGO(0.3 Miles)
900 North Michigan Shops(0.4 Miles)
Bally's Casino Chicago(0.4 Miles)
Tribune Tower(0.5 Miles)
Michigan Avenue Bridge(0.6 Miles)
Chicago Midway Airport (MDW)(13.6 Miles)
Chicago O'Hare Intl. Airport (ORD)(18.3 Miles)
Chicago, IL (PWK-Chicago Executive)(26 Miles)

Elevator/Lift
Multilingual staff
Meeting rooms
Bicycle rental
Golf course (nearby)
Scooter/Moped rentals on site

Show all

Location

166 E Superior Street, Streeterville, Chicago, Illinois, United States of America

Northwestern Memorial Hospital (0.1 Miles)

Michigan Avenue (0.1 Miles)

Ann and Robert H. Lurie Children's Hospital (0.1 Miles)

Chicago Water Tower (0.2 Miles)

Museum of Contemporary Art Chicago (0.2 Miles)

Water Tower Place (0.3 Miles)

More location info

Room options

Room, 2 Queen Beds, City View

Room details

2 Large Double Beds

Sleeps 4

375 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Suite, Multiple Beds, Accessible (Saint Clair)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 4

625 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Deluxe Room, 2 Queen Beds, Accessible

Room details

2 Large Double Beds

Sleeps 4

419 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Room, 2 Queen Beds

Room details

2 Large Double Beds

Sleeps 4

375 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Room, 1 King Bed

Room details

1 Extra-Large Double Bed

Sleeps 2

375 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Deluxe Room, 1 King Bed, Accessible (Plaza)

Room details

1 Extra-Large Double Bed

Sleeps 2

419 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Deluxe Room, 2 Queen Beds, City View (Plaza)

Room details

2 Large Double Beds

Sleeps 4

419 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Room, 1 King Bed, Accessible, City View

Room details

1 Extra-Large Double Bed

Sleeps 2

400 ft²

Separate Dining Area

Air Conditioning

Heating

Wi-Fi (Free)

Suite, 1 King Bed with Sofa Bed (Saint Clair)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 4

625 ft²

Separate Dining Area

Air Conditioning

Heating

Wi-Fi (Free)

Junior Suite, 1 King Bed with Sofa Bed, City View

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 4

575 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Junior Suite, 1 King Bed with Sofa Bed

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 4

575 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Deluxe Room, 1 King Bed (Plaza)

Room details

1 Extra-Large Double Bed

Sleeps 2

419 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Room, 1 King Bed, City View

Room details

1 Extra-Large Double Bed

Sleeps 2

375 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Suite, 1 King Bed with Sofa Bed, City View (Saint Clair)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 4

625 ft²

Separate Dining Area

Air Conditioning

Heating

Wi-Fi (Free)

Guest reviews of The Chicago Hotel Collection - Magnificent Mile

7.6

Good

Based on 2,301 verified reviews

Who stays here?

Business

21%

Couple

36%

Family

23%

Group

13%

Solo

What guests think

AI-generated summary based on recent guest reviews

At The Chicago Hotel Collection - Magnificent Mile, guests consistently praise the central, walkable location and some notably friendly staff, but many report mandatory add‑on fees at check‑in, slow or understaffed service, and inconsistent housekeeping during multi‑night stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Rooms are often spacious and comfortable with good views, though guests note dated decor, maintenance problems like weak A/C or no hot water, and noise from hallways or HVAC. Facilities draw mixed feedback: a small gym and rooftop are mentioned, but the bar or restaurant is frequently closed, elevators are slow, and parking/valet is costly and inconvenient. Perks such as breakfast or drink vouchers vary by booking and are inconsistently available. Expect a central stay with trade‑offs in staffing, upkeep, and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel limited and inconsistent: guests note a small gym and a rooftop space, but the bar/restaurant is often closed, elevators can be slow, and parking/valet is costly and sometimes confusing.

Related guest reviews

Terri

18 Jul 2025

Stayed 1 night

Upon arrival we found that there was an additional $140 non-refundable resort fee plus the $50 refundable miscellaneous fee. Self parking was $58 and a block away. Valet parking was $78. That was per 24 hours. Ice was located on every 5-10 floors, not our floor. And for a hotel with well over 30 floors, they had only 2 small elevators!

Karen R.

7 Nov 2025

Stayed 1 night

Well I decided to stay there because I had out patient surgery at Northwestern Hospital nearby and had an appointment the next morning. But honestly I was a little disappointed for a number reasons. First the hotel lobby restaurant was closed. However the restaurant on the 29th floor was good and the bartender was EXTREMELY nice and accommodating! The room’s electrical outlets by the bed were next to impossible to access, so I had to charge my phone across the room which was inconvenient. Lastly there were no vending machines where you could by a late night snack, and there was no one manning the front desk. Not very professional.

Bautisto

6 Jul 2025

Stayed 1 night

Everything was great, the bar and rooftop lounge was amazing with great atmosphere. Only negative thing about the stay, was the hotel door wouldn’t shut all the way if you didn’t slam it shut. And being on the top floor 28th, it took 20+ mins to get an empty elevator down at check out time.

Ricardo

6 Jun 2023

Stayed 1 night

Hotel is very nice BUT a couple of notes: - It was advertised to have a restaurant and it was not open - Valet Parking not available at 11pm to drop off my truck. Tried the to other option recommended around the corner and they wouldn’t take my Tahoe because of it’s height… ended up parking across de street in Public Parking lot for $56 a night… why not negotiate a preferred rate with public parking lot across the street rather than offer non-existen valetts?!?! -$129 for a bag of 3 waters and 3 cokes ?

Kiran

30 Jul 2025

Stayed 2 nights

The elevator needs an upgrade, takes a long time to move up or down. Property is old

Megan

3 Apr 2025

Stayed 4 nights

it should be noted that this is not a 4 star hotel. i spoke with the operations manager after expressing disappointment with my stay (no wifi, no working TVs, no room servicing, hotel bar is closed, rooftop is closed, minimal amenities, couldn't even get food delivered to my door) and he told me that, in spite of the listing on hotels.com, this is not a 4 star hotel. false advertising, poor service, uncomfortable stay. you're better off elsewhere.

Julianne

9 Sept 2023

Stayed 1 night

Beautiful rooms. Comfy and fun - well designed- superb art, great use of space. Sky deck is lovely! Gym is abundant with various equipment and well designed with use of space to provide illusion of light and space. Great desk staff!! Very very clean. Halls are not overly air conditioned - unusual and fabulous!!!

Tia

26 Jul 2025

Stayed 1 night

Nice room, nice view, valet service was great. There was a lot of confusion from not only us, but other guests as well, in navigating the hotel. No clear signage on how to get to breakfast and elevators are confusing as they access different areas of the hotel.

mason

22 Apr 2024

Stayed 1 night

The charges show a resort fee but there is no resort. i didn’t see even a pool. there was a small gym next to a coffee shop that stayed closed. on top of that the shower was a little one with no room to get out of the way of the cold water when you first turn it on. Also they had the soap dispenser in the shower but no soap in it and don’t forget it’s there because backing into it will hurt.No in room coffee maker or microwave or anything else you would expect that has a fee the was more than half the nightly rate and the parking was costly. as they don’t have their own garage dollars a night.

Daniel

6 May 2023

Stayed 1 night

Great location, clean, spacious room! Unfortunate the lobby cafe is still not open ostensibly due to Covid even after pandemic emergency is officially over.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many found rooms clean, while others reported odors, worn carpets, mold, or occasional pests, and noted that housekeeping during stays is infrequent.

Related guest reviews

Thomas

11 Apr 2024

Stayed 1 night

My room was quite dirty and smelled poorly

Rosa

20 Jun 2025

Stayed 1 night

Hotel lobby was dirty. We saw two big roaches inside. Restroom of room was dirty . Toilet and tub was dirty as well.

Neng

19 Oct 2025

Stayed 1 night

Super clean

Sherica

7 Oct 2024

Stayed 1 night

We found bed bugs in our room

Jonathan T

27 Jun 2025

Stayed 2 nights

Good location. Not a fan of the mandatory "guest package" and the overall smell of the room and hotel. It wasn't necessarily bad, it was just more like, stale.

Valerie

8 Nov 2025

Stayed 1 night

Clean & comfy room.

Kelli

7 Sept 2025

Stayed 1 night

Loved the hotel! The staff was friendly. The rooms were clean. The only issue we had was really long lines at check-in. There was only one lady checking people in, and she was going as quickly as she could.

Brooke

10 Aug 2025

Stayed 1 night

The bathroom had mold in it. The room was stinky. The breakfast staff were so kind. The property is over priced, even for the location.

Monica

27 Oct 2024

Stayed 1 night

Mold infested property

Zaruhi

10 Aug 2025

Stayed 3 nights

The location was perfect—right in the heart of the city and in a safe area—but unfortunately, that was the hotel’s only real advantage. While the breakfast was good and complimentary bottles of water were provided daily, the positives ended there. The room itself was extremely old and worn out. Housekeeping only came once every three days, which was far from ideal. It was so dirty in our bathroom by day 3 and no garbage removal... To top it off, when we ordered a cocktail at the bar, the ice had a distinctly unpleasant taste. Overall, the prime location was what saved our stay, but everything else fell short.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are frequently spacious and comfortable with some city views, but several guests mention dated decor, noise from HVAC or hallways, limited TV/Wi‑Fi, and A/C controls that don’t cool enough.

Related guest reviews

Angela

24 Oct 2025

Stayed 2 nights

Excellent staff and service, very big and comfortable rooms, and great location.

Cristina

30 Sept 2025

Stayed 2 nights

The room was a little outdated, the AC wasn’t adjustable, and our toilet didn’t work very well our toilet was fixed fairly quickly after letting the front receptionist know. The views from our room/rooftop were beautiful! The location of the hotel was perfect and close to local tourist attractions! Can’t wait to book again in the future.

Chris

6 Nov 2025

Stayed 4 nights

The room was clean, and spacious. The shower was REALLY big for some reason. Rooms AC/Heat worked properly and had no issues with any of the facilities. The staff was MORE than friendly and helpful. There were only a few things that were a little off. You do have to valet your car. It took a decent amount of time. Wish it would have been faster. We did run out of TP towards the last day (4 day stay). And there were fees that I had to learn about not during the purchasing process. Which was tough, but luckily I found out before hand and was prepared for when we got there.

Abdulmalek

16 Jul 2024

Stayed 1 night

I was looking to be booked in a high floor but they booked me in 5th floor . The toilet every two minute flushing, too nosy, barely sleep. Room so tiny .

Kamieria

31 Mar 2024

Stayed 2 nights

I got a good top floor room but the view i had was bad but it still was great place to stay and escape

Frank

3 Aug 2025

Stayed 2 nights

This hotel is in a convenient and walkable area of Chicago and it was very easy to get a cab. The room was clean and modern. But we weren’t really happy with our overall experience. We arrived early before our room was ready. The hotel staff said they would call me when our room was ready but they never did. I had a presentation to give and needed to use their business center because my room wasn’t ready. Totally understandable. However, the business center was a closet type room that would only fit one person. Thankfully it was available. When I went back to the desk and asked to check in, I was informed their was an additional $215 charge that was for 6 bottles of water, use of wifi and the gym. It was not optional. I felt that truly unfair. I didn’t need the wifi and had no want to use the gym. It was ridiculous. And then we found out they didn’t even clean rooms on a daily basis. It we wanted our trash removed, it would be an extra charge. So we had to sit with empty food containers from our takeout in our room all weekend. I will say the beds were comfy by the room was hot. The air was set to 75 and you weren’t allowed to adjust it. We will not be going back there for our next trip to Chicago.

Jennifer

5 Aug 2025

Stayed 2 nights

The lobby has a cool vibe. Friendly staff. Our room was incredibly loud and shook from the HVAC (I think). It kept us up all night as even the beds moved. I noted similar noise where the breakfast was served. The breakfast was quite nice.

Candra

25 Sept 2025

Stayed 2 nights

Room was nice, clean and very spacious. comfy sofa bed too.

Blake

29 Apr 2024

Stayed 2 nights

The hotel was great comfort wise but the tv didn’t have many channels and the wifi was so bad you might as well not use it just a heads ip

Jay

21 Oct 2024

Stayed 1 night

Before retiring, I was a frequent business traveler to Chicago. I generally stayed in name branded hotels near the federal courthouse. I did not need to be in that area on this trip, so I chose CHC. What a pleasant surprise. The room was very spacious. The bathroom/shower was great. It was quiet, both internally (did not hear anything from hallway or adjoining rooms) and externally (no street noise). Overall, the room was much, much nicer than the "better brands" where I usually stayed, and the cost was considerably lower. I will definitely go back next trip to Chicago.

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AI-generated summary based on recent guest reviews

Service

Service is inconsistent: some highlight welcoming, helpful staff (often mentioning Raymond), while many cite long or understaffed check‑in, difficulty reaching the desk, and occasional rudeness.

Related guest reviews

Carlos

30 Apr 2025

Stayed 2 nights

I recently stayed at the Chicago Hotel and was extremely disappointed by the front desk service. When I went to check out, I approached the desk to let them know that my key wasn’t working. Instead of assisting me respectfully, the older Asian woman at the front desk (who wasn’t even wearing a name tag) was incredibly rude and condescending. She dismissed me immediately and said, “Next time, wait in the line,” in a tone that was completely uncalled for—especially since I was already a paying guest. She then threw the replacement keys across the counter without a word and immediately moved on to help the next customer, ignoring me completely. Her behavior was unprofessional and disrespectful, and it left a very negative impression. I sincerely hope the hotel takes this kind of poor customer service seriously and makes the necessary changes. This is also a in response to Michael ward supposedly an operations manager that did not acknowledge my concern but was dismissive Michael, While I understand the importance of not interrupting staff who are assisting another guest, that was not the issue here. I did not interrupt anyone—I waited my turn and approached the desk respectfully. The problem was the way I was treated once it was my turn. I was dismissed with a condescending tone, told “next time, wait in the line” when I had already done so, and had my replacement key thrown across the counter without a single word of courtesy. That is not acceptable customer service.

Brian

3 Aug 2025

Stayed 1 night

Hotel near MagMile was ok HOWEVER the staff never responded to any expedia messages and early check in was a complete waste of time. I checked in through expedia and via a text from their hotel all for nothing 12 hours before other then to be charged twice for the security deposit. Room was not available when we arrived at 1pm. We left to eat and shop and never received any response through expedia and never received a text to the cell phone # i left at check in. I called from restaurant and was told they were behind and room probably not ready till 5pm. We returned at 4pm and sat in the lobby waiting for our room to be available. My daughter closed her eyes at one point and a staff member woke her up with a pillow telling her "dis is a hotel, you cant sleep here" I didn't see this interaction because i was at the front desk asking AGAIN if my room was ready and probably would have strangled the rude foreigner. This idiot should be fired immediately and has no reason to be working at a hotel or speaking to customers on vacation. IF WE HAD OUR ROOM WE WOULDNT HAVE TO SIT IN THE LOBBY WITH OUR LUGGAGE AND CLOSE OUR EYES WAITING FOR THE HOTEL TO CLEAN THE ROOM WE PAID FOR!!! Ive stayed in Chicago over a hundred times throughout my life and this was the single worst experience by far for myself and my children. I would not recommend staying at this hotel that clearly does not appreciate your business or know how to accommodate it's guests properly. So many other options.

Max

19 Oct 2025

Stayed 1 night

Raymond was fantastic during check in. Very attentive to details, knowledgable, and incredibly professional. Truly a fantastic check in experience that set the tone for the stay. Thank you, Raymond.

Michelle

19 Sept 2025

Stayed 1 night

This hotel would be so much better if it wasn’t understaffed. I had to wait at least 10 minutes any time I needed something at the front desk and they rarely answered the phone. Extremely frustrating. Valet was also super slow and the front desk had to call someone every time you dropped off or picked up a car. I wouldn’t stay at this hotel again.

Lydia

31 Jul 2025

Stayed 1 night

Two staff members, Alex and Raymond, were super helpful. Great to work with, kind, and the person who checked me in his name I don’t remember was also great. Everybody at the front desk really

Jese

15 Aug 2025

Stayed 1 night

Extremely long wait to check in. Even after I prep set it up. Really rude, service from night shift. Do not recommend staying. I want a refund!

Kelli

7 Sept 2025

Stayed 1 night

Edward

26 May 2025

Stayed 3 nights

Attempted to contact the property on 8 occasions to make a room request prior to arrival. Started the process a full 3 months prior and never heard from them. I emailed, text (their “preferred method”), and called several times. Nobody ever returned my messages. Room was ok but will never stay here again due to poor customer service.

Vincent

3 Nov 2025

Stayed 1 night

Had a great experience on a very busy weekend in Chicago, room was perfect and we had excellent service. Wonderful location for exploring Chi.Very helpful front desk really made us feel welcome. Raymond at front desk is a Rock Star .

Simon

14 Jun 2025

Stayed 2 nights

Quite easily the worst hotel I’ve stayed in, and as a platinum member I’ve stayed in a lot. Staff here couldn’t care less if you were there or not, at best they ignore you and at worst they downright rude. The local charges are a rip off - even though I knew about them in advance - it basically gets you a few bottles of water. The only positive about this place is the location, and the room was a reasonable size…other than that this hotel is now on my black list.

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AI-generated summary based on recent guest reviews

Location

Central and walkable near the Magnificent Mile, shops, restaurants, and Northwestern facilities; convenient for sightseeing and medical visits.

Related guest reviews

Stacey -Steve

21 Jul 2024

Stayed 6 nights

Perfect location. Safe walkable free waters came in handy on hot days. Good gym.

Jacob

27 Jan 2025

Stayed 3 nights

My wife and I stayed here for over a week due to our son being in the hospital nearby. The staff was amazing. They let us know about a discounted room rate for hospital guests. The location of the hotel is ideal for this, but also would be great for people visiting Chicago. Its steps away from great food and shopping right in the heart of the city.

lawrence

10 Nov 2025

Stayed 3 nights

Great location with wonderful free breakfast.

Angela

23 Aug 2025

Stayed 1 night

Hotel is really nice and a block from Michigan Ave perfect location

Kim

13 Oct 2023

Stayed 2 nights

A perfect location - walkable and surrounded by so many great choices for dining and shopping.

Andrea

28 Oct 2025

Stayed 2 nights

We were so happy at the hotel. It was so convenient to walk to downtown. The staff were so friendly at all times. I will come back again next time! Chicago is such a nice city!

james

11 Sept 2025

Stayed 1 night

Great staff. Wonderful location. Close to anything you may want to do on the Miracle Mile! Will definitely stay here again.

Jonathon

15 Dec 2024

Stayed 1 night

Great location everything you need is within walking distance

Karen

25 Jul 2025

Stayed 5 nights

The location of this property is why we chose it. There are many places to visit that are within walking distance and public transportation was also easy to access. We enjoyed the amenities.

Anthony

27 Aug 2024

Stayed 3 nights

Hotel was a half block away from from Michigan Avenue. Great location!

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AI-generated summary based on recent guest reviews

Dining

Dining is inconsistent: some stays included a decent breakfast or bar snacks and drink vouchers, but many found the on‑site bar/restaurant closed or unavailable.

Related guest reviews

John

27 Jun 2024

Stayed 2 nights

I was disappointed that the hotel has no bar or restaurant.

Vivienne

9 Sept 2025

Stayed 2 nights

Well placed near Michigan Avenue. Our room was comfortable, the pillows wonderfully soft. It would be nice if the rooms had a kettle and coffee maker though. Rooms had soap and hair shampoo and conditioner , but no body lotion---not sure why. Buffet breakfast was excellent. We had not realized that we needed to pay a resort fee, so that took us by surprise.

Karen R.

7 Nov 2025

Stayed 1 night

Sol

27 Sept 2025

Stayed 1 night

Room was perfect for a one night stay. Staff was friendly. We enjoyed our cocktail and actually had dinner there. We ordered pizza, burger and empanadas, it was all very well made and tasty. The food prices were great.

Jennifer

3 May 2024

The property has a great location. The cleaning staff did not come one time during our stay Thursday-Sunday. The front desk staff has a tough job because they must field complaints all day long about the “resort fee” that “promises all kinds of benefits” …truth is they force this fee and provide you w 3 bottled waters and 3 cans of soda. The bar is closed and so is the “cafe” in the images and has been since Covid yet it is advertised as an amenity. They do not give you the gift cards for $25 per night. Also, they say you get a “discount” on city pass —didn’t see that either. Location is super convenient. Beds are fine. Pillow are terrible. Front desk staff has one nice gentleman —the rest were totally miserable and texting or using their phones often. Never pleasant (except for the one guy) Don’t recommend.

Megan

3 Apr 2025

Stayed 4 nights

Jeff

7 Sept 2025

Stayed 1 night

The hotel is conveniently located and has excellent service with some enjoyable perks like complementary brunch buffet, and two happy hour drinks.

Christian

30 Oct 2025

Stayed 1 night

Hood value with drink tickets & morning buffet

Ronald

14 Sept 2025

Stayed 1 night

I love the whole ambience! Everyone is very helpful, kind and ready to assist you! The free drink, breakfast and dinner cards our nice! Give you instant good hospitality from the start. Nice seating area with a bar and you can order food. This might be my go-to hotel to stay when I'm in the city back visiting! Thank-You!

Laura

13 Oct 2023

Stayed 3 nights

Employee we dealt with was rude and dismissive. We were over-charged for undisclosed fees. Facilities were not open (bar/coffee). No shampoo/conditioner/daily cleaning. Great location. Def a budget hotel with an exorbitant cost of $487.99 USD/night. Would not recommend.

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AI-generated summary based on recent guest reviews

jayla

last week

Stayed 1 night

Really nice super clean bathroom big asf

Michael

last week

Stayed 4 nights

So disappointing, to say the least. It was far from an inexpensive stay. The room was so below average. We had stayed at this hotel previously under different management, and had loved the room we’d booked. We booked what we thought was going to be the same room again based on the pictures and description online but were given something much smaller, darker and run down. To name a few issues; toilet paper holder falling off the wall, sink that was slow draining and backed up, lack of hot water, peeling paint on bathroom ceiling, there were physically, no pieces of furniture with drawers to actually unpack your clothes, no do not disturb sign to be hung on the door. The pullout sofa had a very thin mattress and was even uncomfortable for a kid to sleep on. We were there 4 nights and the room was never cleaned, trash was never taken out, so we had bags of trash accumulating in the room. This was even though the card they give you at check in says they come every 3rd night. We didn’t even bother attempting to valet park at a $75 per night charge and reviews stating it takes 30 minutes to get the car. Plus when we got there there was no one there to even offer valet. So all around disappointing. Will never go back.

Theresa

last week

Stayed 2 nights

The breakfast was excellent, However, the hotel does not have an ice machine, we had to ask the front desk staff for water. They were unable to provide and coffee, tea or hot chocolate after breakfast. The bar in the lobby was closed the entire weekend we where there.

Arlene

2 weeks ago

Stayed 3 nights

I stayed in a suite, and the problems included inadequate housekeeping, worn and broken room features, poor communication, indifferent-to-rude front desk service, and questionable billing. The $35 charge for requested housekeeping is absurd. I understand not automatically cleaning rooms every day, but guests should be able to request basic service during a multi-night stay without another fee. I stayed Wednesday through Saturday, and regular housekeeping did not arrive until about 4 p.m. Friday—when most of my stay was already over. The room also had only two tiny trash cans that were beginning to overflow. The suite itself showed significant wear. Closet handles were broken, some outlets and USB ports did not work, the phone shortcut buttons did not function properly, and there were no useful TV instructions. The bathroom and shower were extremely small for a suite, storage was limited, and guest information about hotel amenities was poor. Valet was over $80 per day, and it appears I was charged for two days even though my car was parked from about 5 p.m. until noon the next day. I was not given an itemized bill at checkout and discovered the $160+ charge afterward by email. One manager was genuinely professional and helpful, but overall this was a poor value. I have stayed at hotels costing far less that offered better service, maintenance, amenities, and convenience. I would not stay here again and would discourage others from doing so.

Chastity

2 weeks ago

Stayed 1 night

My husband took a shower in the morning, and the water was freezing cold. The night before the water was hot. Low water pressure. But other than that, it was a good hotel and stay. Would stay there again. The employees were very friendly and helpful. 4 out of 5 only because of the cold shower. Also, if you book through a third-party breakfast is not included!

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 23:59

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about The Chicago Hotel Collection - Magnificent Mile

Is parking available at the property?

Self-parking is available on-site for a fee of USD 58 per night. Reservations are not required.

Does the hotel allow pets?

Pets are allowed with a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 16:00 until 23:59, and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer?

The property features wheelchair-accessible facilities including elevators, a registration desk, public washrooms, and a fitness center. There are also assistive listening devices available.

Where is the hotel located in relation to key landmarks?

The hotel is located in downtown Chicago, just steps from Ann and Robert H. Lurie Children's Hospital and a 5-minute walk from the Museum of Contemporary Art Chicago. It is approximately 0.4 miles from Driehaus Museum and Water Tower Place.

What are the hotel's policies for guests staying with children?

Up to 2 children aged 18 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Have a question?

Instant AI responses are based on hotel information

Considering this hotel for your Chicago trip?

What do room rates typically cost at The Chicago Hotel Collection - Magnificent Mile in Chicago?

Over the next 60–90 days, room rates at The Chicago Hotel Collection - Magnificent Mile in Chicago usually average around US$45 a night for two guests, ranging from US$30 to US$170.

When is the quietest time to visit The Chicago Hotel Collection - Magnificent Mile?

February is the quietest month to stay at The Chicago Hotel Collection - Magnificent Mile in Chicago, whilst September is the busiest. If you’d prefer fewer crowds and easier booking, plan for late winter rather than peak autumn weekends.

What attractions and traveller types is The Chicago Hotel Collection - Magnificent Mile best suited for?

Set in Cook County near Michigan Avenue, The Chicago Hotel Collection - Magnificent Mile in Chicago is ideal for couples and families who want shopping and cultural sights within walking distance. Nearby highlights include the Chicago Water Tower, Museum of Contemporary Art Chicago and 360 CHICAGO, with Water Tower Place and State Street also close by.

Which month offers the lowest rates at The Chicago Hotel Collection - Magnificent Mile?

November is the cheapest month to stay at The Chicago Hotel Collection - Magnificent Mile in Chicago, averaging US$118 a night; July is the priciest at US$259. November’s lower rates come despite February being the quietest month for crowds.

Why is The Chicago Hotel Collection - Magnificent Mile so affordable?

The Chicago Hotel Collection - Magnificent Mile in Chicago undercuts 19 of 20 comparable hotels nearby, which typically run around US$285 a night. Its location near Michigan Avenue and attractions like the Chicago Water Tower and Museum of Contemporary Art Chicago makes it a location-focused option for couples and families rather than a pricier downtown competitor.

How does the nightly price at The Chicago Hotel Collection - Magnificent Mile in Chicago compare to recent weeks?

The current price at The Chicago Hotel Collection - Magnificent Mile in Chicago is US$192 per night for 2 guests, which is low for this hotel: about 20% below its US$235 average over the last 60 days. Most nights over that period fell between US$91 and US$570.

Prices for upcoming dates

October 2026

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $739	6 $368	7 $285	8 $249	9 $353	10 $391
11 $408	12 $271	13 $228	14 $256	15 $235	16 $248	17 $314
18	19 $1,046	20 $402	21 $255	22 $200	23 $299	24 $284
25 $171	26 $171	27 $179	28 $112	29 $183	30 $197	31 $197

November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-10-05: 739.1581137160645USD
2026-10-06: 368.21439471362305USD
2026-10-07: 284.7022017587586USD
2026-10-08: 248.899252316803USD
2026-10-09: 352.82959353662113USD
2026-10-10: 390.9292122575684USD
2026-10-11: 408.3745453751831USD
2026-10-12: 270.87261854833986USD
2026-10-13: 227.77635161566164USD
2026-10-14: 255.5303578289795USD
2026-10-15: 234.80514855474854USD
2026-10-16: 247.8122714633484USD
2026-10-17: 314.30484513720705USD
2026-10-18: NO DATA
2026-10-19: 1046.2555469716797USD
2026-10-20: 402.34754528753666USD
2026-10-21: 254.85515692233278USD
2026-10-22: 199.66825966262817USD
2026-10-23: 299.0018604623413USD
2026-10-24: 283.9502527809143USD
2026-10-25: 170.55203102420043USD
2026-10-26: 170.55203102420043USD
2026-10-27: 178.59600890863038USD
2026-10-28: 112.28537472434998USD
2026-10-29: 182.6003786104126USD
2026-10-30: 196.64384960644531USD
2026-10-31: 196.64384960644531USD
2026-11-01: 121.38578542762757USD
2026-11-02: 121.38578542762757USD
2026-11-03: 121.38578542762757USD
2026-11-04: 156.52266572918703USD
2026-11-05: 128.40046807513428USD
2026-11-06: 247.8122714633484USD
2026-11-07: 254.85515692233278USD
2026-11-08: 163.53735696725465USD
2026-11-09: 121.38578542762757USD
2026-11-10: 121.38578542762757USD
2026-11-11: 121.38578542762757USD
2026-11-12: 121.38578542762757USD
2026-11-13: 174.5775506869507USD
2026-11-14: 225.75303398492431USD
2026-11-15: 121.38578542762757USD
2026-11-16: 121.38578542762757USD
2026-11-17: 121.38578542762757USD
2026-11-18: 121.38578542762757USD
2026-11-19: 121.38578542762757USD
2026-11-20: 160.52703543096925USD
2026-11-21: 196.64384960644531USD
2026-11-22: 121.38578542762757USD
2026-11-23: 121.38578542762757USD
2026-11-24: 121.38578542762757USD
2026-11-25: 121.38578542762757USD
2026-11-26: 121.38578542762757USD
2026-11-27: 160.52703543096925USD
2026-11-28: 160.52703543096925USD
2026-11-29: 123.38797027851868USD
2026-11-30: 123.38797027851868USD
2026-12-01: 116.37327904045105USD
2026-12-02: 116.37327904045105USD
2026-12-03: 116.37327904045105USD
2026-12-04: 138.45368366096497USD
2026-12-05: 138.45368366096497USD

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

You'll be required to pay the following fully refundable deposit.

Deposit: USD 150.00 per accommodation, per stay

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fee for buffet breakfast: approximately USD 35 for adults and USD 15 for children
Covered self parking fee: USD 58 per night
Covered valet parking fee: USD 82 per night (in/out privileges)
Pet fee: USD 75 per pet, per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
1 $121	2 $121	3 $121	4 $157	5 $128	6 $248	7 $255
8 $164	9 $121	10 $121	11 $121	12 $121	13 $175	14 $226
15 $121	16 $121	17 $121	18 $121	19 $121	20 $161	21 $197
22 $121	23 $121	24 $121	25 $121	26 $121	27 $161	28 $161
29 $123	30 $123