Freehand Chicago
Property description
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
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Guest reviews
7.7
Good
Based on 2,494 verified reviews
Who stays here?
Business
27%
Couple
22%
Family
11%
Group
16%
Solo
21%
What guests think
AI-generated summary based on recent guest reviews
At Freehand Chicago, travellers highlight a central, walkable location, a social lounge-bar vibe, and generally friendly staff, while recurring drawbacks include very small, dim rooms, uneven cleanliness and maintenance, and frequent air-conditioning or heating issues.
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10
Shane
5 days ago
·
Stayed 1 night
The room was really clean and the bunks were nice. There was also a bar and restaurant on hand. There were multiple parking structures nearby at various prices. And it was really close to the music venue , I was going to. I would definitely stay there again
The room was really clean and the bunks were nice. There was also a bar and restaurant on hand. There were multiple parking structures nearby at various prices. And it was really close to the music venue , I was going to. I would definitely stay there again
8
Nataly
last week
·
Stayed 4 nights
This hotel is at a perfect location. Would 100% recommend. Just be ware the rooms are in the smaller side and bathrooms are a bit unorthodox. The staff was amazing and very helpful. This hotel would be a 5-star hotel if they did some minor upgrades in the rooms. But the location is what makes this a great place to stay.
This hotel is at a perfect location. Would 100% recommend. Just be ware the rooms are in the smaller side and bathrooms are a bit unorthodox. The staff was amazing and very helpful. This hotel would be a 5-star hotel if they did some minor upgrades in the rooms. But the location is what makes this a great place to stay.
4
Mario
last week
·
Stayed 1 night
It was extremely dusty as if no one had been in there for months. Went to the front desk to ask for washcloths since there weren’t any in our room and I was told someone was gonna bring them up. NO ONE CAME! There’s also no water fountains or ice on the floors, you’ll have to pay $3 for bottles. They are not worth it and extremely unprofessional.
It was extremely dusty as if no one had been in there for months. Went to the front desk to ask for washcloths since there weren’t any in our room and I was told someone was gonna bring them up. NO ONE CAME! There’s also no water fountains or ice on the floors, you’ll have to pay $3 for bottles. They are not worth it and extremely unprofessional.
2
Austin
last week
·
Stayed 1 night
The room is dated and overpriced for the lack of amenities in the room. Heater was not working during stay. Not properly cleaned with left over hair ties. The breakfast bar and lounge bar are a nice touch, however the staff is rude and not very willing to help. The manager of the hotel being one of the worst. We had left items and had an incredibly rude experience trying to get them back. The front desk was rude and unprofessional. When we got the manager he said “this is more of a housekeeping issue”. This is clearly a hotel/management issue after 10 days with no contact. The manager begrudgingly helped us finally get our items found. Honestly feel if we hadn’t hounded them I never would’ve received my items. Do not recommend this hotel. Will be writing an email to corporate as well.
The room is dated and overpriced for the lack of amenities in the room. Heater was not working during stay. Not properly cleaned with left over hair ties. The breakfast bar and lounge bar are a nice touch, however the staff is rude and not very willing to help. The manager of the hotel being one of the worst. We had left items and had an incredibly rude experience trying to get them back. The front desk was rude and unprofessional. When we got the manager he said “this is more of a housekeeping issue”. This is clearly a hotel/management issue after 10 days with no contact. The manager begrudgingly helped us finally get our items found. Honestly feel if we hadn’t hounded them I never would’ve received my items. Do not recommend this hotel. Will be writing an email to corporate as well.
2
Alexei
last week
·
Stayed 1 night
Dirty, rude, extremely small room with nothing but a barely working tv.
Dirty, rude, extremely small room with nothing but a barely working tv.
19 East Ohio Street, River North, Chicago, Illinois, United States of America
Location
With a stay at Freehand Chicago, you'll be centrally located in Chicago, steps from Chinese Consulate and within a 10-minute walk of Holy Name Cathedral. This hotel is 0.3 mi (0.5 km) from Ronald McDonald House near Lurie Children’s and 0.4 mi (0.6 km) from Northwestern Memorial Hospital.
More location infoProperty policies
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
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