Name: Homewood Suites by Hilton Chicago - Schaumburg
Address: 815 East American Lane, Schaumburg, Illinois, United States of America, Schaumburg, Illinois, US
Price range: US$131–US$555 per night
Rating: 8.35

What guests think

Across recent reviews, Homewood Suites by Hilton Chicago - Schaumburg is noted for spacious suites and generally friendly service, alongside downsides like an outdoor campus-style layout and uneven pool access or condition.

Complimentary breakfast receives frequent praise for quality and options, though some guests find the selection repetitive. Cleanliness is usually solid, but reports include odors, pests, and maintenance issues in a minority of rooms. Several travelers mention convenient access to shopping and attractions, with a generally quiet setting. Expect a practical, home-like stay suited to extended visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Property is spread across separate buildings, requiring outdoor walks to the lobby and amenities. The pool is outdoors and small, with mixed reports on access and upkeep.

Related guest reviews

6

Jakshesh

23 Jun 2025

·

Stayed 2 nights

Pool was not maintained and having lot of bugs and other crap in there.

8

Erika

29 Mar 2023

·

Stayed 1 night

The service was impeccable. My primary complaint is that the property is divided into separate buildings. If you want breakfast or to go to the gym, you have to get dressed to go OUTSIDE in the cold and the dark to walk to the main lodge. It's very inconvenient.

10

Alicia

25 Jun 2025

·

Stayed 1 night

We arrived earlier than expected and they were nice enough to let us use the pool and check us in early. The room was clean and the free breakfast in the morning was amazing! They even had carnitas, homemade chia pudding, and a bunch of other stuff on it. Pool is small but still good enough for the kids!

8

Laurie

1 May 2023

·

Stayed 1 night

My grandson & I were in town to attend Midieval Times for his birthday. We enjoyed our stay overall (although I did not realize I booked a place with an outdoor pool until it was too late to cancel). Room was clean & set up nicely. Staff was friendly on the occasions we had to interact

10

Dominique

16 Jun 2023

·

Stayed 1 night

I didn’t like the fact that it was an outside pool and no indoor but overall stay was great! My family enjoyed themselves.

10

Carla

9 Jun 2025

·

Stayed 2 nights

Excellent stay. Very good continental breakfast. Convenient location. Greatsuites. Called to ask about crib and it was in the room upon arrival. Nice staff, only issue was pool was locked and they couldnt find key but its start of summer so we were probably some of the first that wanted to swim this year.

10

yolanda

19 Jun 2025

·

Stayed 3 nights

Customer ser ice was very excellent. As we were checking in, my huband was having ballance issues and they anticipated my needs and changed me to a lower level without me having to ask. The room was spacious and clean. Very nice pool and grilling area as well.

2

Lashanda

26 Oct 2025

·

Stayed 1 night

I didn’t stay. The booking was not what i expected. There was no access to a pool. There was no hot tub. I left as soon as i checked in. Didn’t eve stay

10

Sanjeev

5 Apr 2025

·

Stayed 5 nights

Very friendly staff. Great for families and for long term stay this is perfect. Rooms/buildings around the main lobby/building . Not connected via indoor walkways so walking outside for breakfast and lobby services is a must. We stayed five nights and loved our experience here!!

6

Adam

19 Jun 2024

·

Stayed 5 nights

Was a decent hotel. I did not like the 10 pm sharp curfew where we had to leave the courtyard. I’m talking on the dot they come out and send us inside. It was discouraging considering we were sitting quietly in the patios chairs talking amongst friends. I’m not an early to bed king of person so that part wasn’t for me

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews highlight clean, well-kept suites, but others cite odors, pests, wet carpet or construction, and occasional HVAC or bathroom maintenance issues.

Related guest reviews

10

Jeffrey

16 Jul 2025

·

Stayed 2 nights

Rooms are spacious and clean. Breakfast is the best!

8

Jennifer

21 Jan 2025

·

Stayed 3 nights

Check in was amazing. Mary st the front desk helped make some needed changes and made our trip great. The only down fall was that our bathtub did not drain while showering so you stood in dirty gross water and also the handle was broken so it was difficult to not only turn on but also to get the water temperature to hot. These both concern me bc if the bathroom was cleaned properly the maids would/should have alerted maintenance this fixed.

2

Christina

20 Aug 2023

·

Stayed 1 night

Our first room smelled strongly of pot, and then window had been left open. Glad I found it first because it literally folded out, it doesn’t slide and my children could have gone out of it. The hotel graciously gave us a new room, except this one was infested with cockroaches. It was 11pm and I have 3 small children so we all slept in the bedroom of the suite because the roaches were in the kitchen area. In the morning I told front desk staff in a very nice way and all they could do was stare at me and say nothing. I never requested a refund, we did stay the night. But I would never recommend this hotel to anyone.

2

Mihir

24 Jan 2025

·

Stayed 1 night

I check in at 9:00 or 10:00 p.m. and the first room they give me there's construction inside. Go back to the main office and they give me another room. I go in the room and the carpet was washed and wet. So I asked for a refund. Very bad service. They would not even give me a refund until I argue.

10

Ronald

23 May 2024

·

Stayed 1 night

Beautiful area. Nice clean rooms, very clean.

4

Dennis

6 Feb 2023

·

Stayed 1 night

the furnace did not work in the room. it was 62 when I got there. I was given batteries for the thermostat, but they were the wrong size. They gave me an electric heater that help warm the room to 68.

8

Andrew

9 Mar 2025

·

Stayed 2 nights

Great setup. Room smelled funny when arrived but some spray fixed that.

10

Shari

13 Sept 2025

·

Stayed 3 nights

Spacious rooms-very clean, everything provided in kitchen, great breakfast buffet options

6

Del

14 Mar 2025

·

Stayed 2 nights

It was fine, but the room smelled like marijuana

10

Sameena

20 Feb 2023

·

Stayed 1 night

It was awesome. Spotless and well maintained. Courteous staff and great breakfast. All amenities in the room , more than i expected! Will definitely be staying back.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are spacious with living areas and kitchenettes, and several guests found them comfortable. Downsides include firm beds or sofa beds, occasional noise near exits or slamming doors, and a few size mismatches on bed types.

Related guest reviews

10

Jeffrey

16 Jul 2025

·

Stayed 2 nights

Rooms are spacious and clean. Breakfast is the best!

8

Vikki

9 Jul 2023

·

Stayed 2 nights

The location of the hotel was awesome close to everything. When we checked in the front desk person was awesome. With a lot of suggestions on where to eat. Breakfast was nice. Not huge but enough to start your day. The rooms are very big. Ours had a little kitchenette with a king size bed. I would highly recommend staying there.

8

adrian

29 Dec 2025

·

Stayed 2 nights

Bed was very uncomfortable. Woke up with back pain

10

YVETTE V

5 Jul 2025

·

Stayed 8 nights

I can't say enough about Homewood Suites in Schaumburg, Il. The property is kept up and looks like it was an apartment complex before. This is a great thing. The suites are big and comfortable! Separate living room, kitchen and bathroom with lots of space. On drawback if you can't climb stairs, the buildings are separated and have 2 to 3 floors. Not ideal if you have lots of luggage or difficulties walking but the staff are happy to accommodate their guests which they did with a smile. Cannot say enough wonderful things about this hotel. Kudos to the staff and management!

8

Shantay

25 Feb 2025

·

Stayed 2 nights

The stay was great. The only negative is, is that the hotel need to invest into more comfortable sofas in the living area. Those sofas look soft until you sit down and they are HARD AS A BRICK!! Other than that, The stay was great!!

8

Jessica

2 Jul 2024

·

Stayed 6 nights

Room was nice. Kind of out dated. Breakfast was good every morning. Bed was very comfy. Had a fridge, sink, table and countertop burner to make food in the room of wanted. Staff was nice. I would recommend friends and family to stay here.

8

Miranda

17 Mar 2025

·

Stayed 1 night

The fireplace suite we stayed is was awesome. The only reason I gave it a good rating and not excellent was the bed was super uncomfortable. Very hard, and the couch that folded into a bed was a VERY HARD futon. Other than that the place was amazing.

10

Shari

13 Sept 2025

·

Stayed 3 nights

Spacious rooms-very clean, everything provided in kitchen, great breakfast buffet options

6

Greg

18 Jul 2024

·

Stayed 2 nights

The outdoor pool area was clean. The rooms are okay. Our room did smell like someone had previously smoked in it. Our room was supposed to have 2 queen beds but the size was most definitely full and quite tight. We would probably pay more to stay somewhere else next time. Also the hotel has the Hilton/Homewood name but it is independently owned and operated by a family business.

10

Zach

31 Mar 2025

·

Stayed 2 nights

My stay went smoothly and the staff was very friendly. My unit was close to an exit door, so it was a bit loud. Other then that, my stay was excellent.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and accommodating, assisting with early check-ins, room changes, and special requests. A few reviewers reported check-in availability issues, refund disputes, slow responses, or missed housekeeping requests.

Related guest reviews

8

Jennifer

21 Jan 2025

·

Stayed 3 nights

Check in was amazing. Mary st the front desk helped make some needed changes and made our trip great. The only down fall was that our bathtub did not drain while showering so you stood in dirty gross water and also the handle was broken so it was difficult to not only turn on but also to get the water temperature to hot. These both concern me bc if the bathroom was cleaned properly the maids would/should have alerted maintenance this fixed.

2

Krystyna

1 Mar 2025

·

Stayed 2 nights

All I can say is that the hotel refused me to stay because of some city ordinance, and I understand that part, but they took my money and are not willing to issue me a refund .

10

Aaron

30 Aug 2025

·

Stayed 1 night

Friendly fast service

10

Alicia

25 Jun 2025

·

Stayed 1 night

We arrived earlier than expected and they were nice enough to let us use the pool and check us in early. The room was clean and the free breakfast in the morning was amazing! They even had carnitas, homemade chia pudding, and a bunch of other stuff on it. Pool is small but still good enough for the kids!

2

Ellen

22 Jun 2025

·

Stayed 1 night

There was no room available when we tried to check in. I was not notified.

10

YVETTE V

5 Jul 2025

·

Stayed 8 nights

I can't say enough about Homewood Suites in Schaumburg, Il. The property is kept up and looks like it was an apartment complex before. This is a great thing. The suites are big and comfortable! Separate living room, kitchen and bathroom with lots of space. On drawback if you can't climb stairs, the buildings are separated and have 2 to 3 floors. Not ideal if you have lots of luggage or difficulties walking but the staff are happy to accommodate their guests which they did with a smile. Cannot say enough wonderful things about this hotel. Kudos to the staff and management!

2

Mihir

24 Jan 2025

·

Stayed 1 night

I check in at 9:00 or 10:00 p.m. and the first room they give me there's construction inside. Go back to the main office and they give me another room. I go in the room and the carpet was washed and wet. So I asked for a refund. Very bad service. They would not even give me a refund until I argue.

10

Carla

9 Jun 2025

·

Stayed 2 nights

Excellent stay. Very good continental breakfast. Convenient location. Greatsuites. Called to ask about crib and it was in the room upon arrival. Nice staff, only issue was pool was locked and they couldnt find key but its start of summer so we were probably some of the first that wanted to swim this year.

10

yolanda

19 Jun 2025

·

Stayed 3 nights

Customer ser ice was very excellent. As we were checking in, my huband was having ballance issues and they anticipated my needs and changed me to a lower level without me having to ask. The room was spacious and clean. Very nice pool and grilling area as well.

10

Kimberly

12 Oct 2024

·

Stayed 1 night

This was my first stay at this hotel and I really enjoyed the comfort of the room the staff and breakfast . I will most definitely be returning and sharing my experience with my friends and family . The best customer service.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to shopping and local attractions, with some noting a quiet setting away from crowds.

Related guest reviews

8

Vikki

9 Jul 2023

·

Stayed 2 nights

The location of the hotel was awesome close to everything. When we checked in the front desk person was awesome. With a lot of suggestions on where to eat. Breakfast was nice. Not huge but enough to start your day. The rooms are very big. Ours had a little kitchenette with a king size bed. I would highly recommend staying there.

8

Javier

16 Aug 2025

·

Stayed 8 nights

Food options for breakfast was repetitive. Need more like French toast sticks, danish’s, etc.. otherwise rooms were comfortable and easy in and out of the location. I will come back .

10

Ronald

23 May 2024

·

Stayed 1 night

Beautiful area. Nice clean rooms, very clean.

10

Kevin

10 Feb 2023

·

Stayed 2 nights

I stay here every year during a local trade show. It's quiet, and comfortable and close to the action without being at the center of it.

10

Carla

9 Jun 2025

·

Stayed 2 nights

Excellent stay. Very good continental breakfast. Convenient location. Greatsuites. Called to ask about crib and it was in the room upon arrival. Nice staff, only issue was pool was locked and they couldnt find key but its start of summer so we were probably some of the first that wanted to swim this year.

10

Efrain

17 Jun 2024

·

Stayed 6 nights

Customer service, Laundry service available, breakfast and close to Airport and shopping center.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast generally earns strong feedback for quality and options, though some guests found it repetitive or limited and noted occasional supply gaps like coffee creamer.

Related guest reviews

10

Jeffrey

16 Jul 2025

·

Stayed 2 nights

Rooms are spacious and clean. Breakfast is the best!

10

Kimberly

24 Jan 2025

·

Stayed 2 nights

Overall my stay was good . This is my second time at this hotel. It’s a slow checkin process but the staff is friendly. Breakfast is simple but good

10

Trisha

9 Jul 2024

·

Stayed 3 nights

Friendly staff and great options for breakfast!

8

Javier

16 Aug 2025

·

Stayed 8 nights

Food options for breakfast was repetitive. Need more like French toast sticks, danish’s, etc.. otherwise rooms were comfortable and easy in and out of the location. I will come back .

10

Alicia

25 Jun 2025

·

Stayed 1 night

We arrived earlier than expected and they were nice enough to let us use the pool and check us in early. The room was clean and the free breakfast in the morning was amazing! They even had carnitas, homemade chia pudding, and a bunch of other stuff on it. Pool is small but still good enough for the kids!

10

Carla

9 Jun 2025

·

Stayed 2 nights

Excellent stay. Very good continental breakfast. Convenient location. Greatsuites. Called to ask about crib and it was in the room upon arrival. Nice staff, only issue was pool was locked and they couldnt find key but its start of summer so we were probably some of the first that wanted to swim this year.

4

Leah

13 Mar 2023

·

Stayed 2 nights

The door to access all the rooms was right outside our door. Constantly slamming of the door at all hours. If the only pool is outside, it should specify that in the listing. No milk/creamer option for the coffee. Called to the front office multiple times, no answer. Had to walk down, which in a normal hotel would be no issue. But when it’s cold and snowing, it’s less than ideal.

8

Jessica

2 Jul 2024

·

Stayed 6 nights

Room was nice. Kind of out dated. Breakfast was good every morning. Bed was very comfy. Had a fridge, sink, table and countertop burner to make food in the room of wanted. Staff was nice. I would recommend friends and family to stay here.

10

Shari

13 Sept 2025

·

Stayed 3 nights

Spacious rooms-very clean, everything provided in kitchen, great breakfast buffet options

8

Alan

11 Mar 2025

·

Breakfast was limited. The second day we just hit up mcdonalds so i could make sure my kids had full meals and I was properly caffejiated befire headjng to the cheer comp. There was a lot of dog poop around that we had tk be careful not to step in. The room was basic but spacious and clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$119
February	US$152
March	US$167
April	US$157
May	US$150
June	US$185
July	US$191
August	US$169
September	US$154
October	US$151
November	US$136
December	US$109

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $348	17 $211	18 $254	19 $228
20 $148	21 $270	22 $420	23 $555	24 $374	25 $327	26 $327
27 $211	28 $150	29 $230	30 $176

Su	Mo	Tu	We	Th	Fr	Sa
				1 $149	2 $159	3 $142
4 $131	5 $148	6 $156	7 $153	8 $133	9 $205	10 $199
11 $133	12 $139	13 $166	14	15 $285	16	17
18 $290	19 $195	20 $225	21 $211	22	23 $153	24
25	26 $161	27 $172	28 $168	29 $152	30 $168	31 $166

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 2 Double Beds

Suite, Accessible

Suite, 1 Queen Bed, Accessible, Bathtub

One King Bed, with Fireplace

Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Suite, 1 Bedroom

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Homewood Suites by Hilton Chicago - Schaumburg

Have a question?

Prices for upcoming dates