Extended Stay America Suites - Chicago - Skokie

Website showed “breakfast” but there’s only “grab and go” in the lobby : a disappointment

The room was clean. Bathtub handle was loose, but staff didn’t fix while we were there. No kitchen utensils or toaster and coffee maker unless you request them. We didn’t need to use the laundry facilities.

two of the nights we were there we experienced prolonged domestic disturbances involving fighting and loud music. both events ran for a couple of hours with no apparent action by the staff to control.i guess it is the guest’s responsibility to call the police. felt like i was staying at a motel 6

Walking into the hotel there is a bad smell, walking into the room is a different one. The kitchenette had grease dripping down the walls, the bathtub plug was no longer attached to the bottom so rather than lifting up to drain you lift out the entire metal casing on the bottom, the AC did not work, no matter what temp you set it to it wouldn’t turn down, the remote to the tv didn’t work, and by the time we actually got back to the hotel room for the evening no staff is even working to help with any issues. Could not watch tv, an uncooled room and a dirty environment is not where I should have been spending money. I also do not believe offering packaged muffins and granola bars is suitable enough for you to claim to offer “free breakfast”.

Great