Name: Extended Stay America Suites - Chicago - Skokie
Address: 5211 Old Orchard Road, Skokie, Illinois, United States of America, Skokie, Illinois, US
Price range: US$82–US$223 per night
Rating: 6.55

What guests think

Extended Stay America Suites - Chicago - Skokie offers budget-friendly, apartment-style rooms in a convenient area, with many guests praising welcoming front-desk staff, while reviews also cite noticeable odors and a worn, aging feel.

Rooms are generally spacious with kitchenettes, but utensils are often unavailable unless requested. Multiple reviews mention pests and issues like sticky floors, lukewarm hot water, malfunctioning HVAC, or broken fixtures. Breakfast is minimal (coffee and packaged items), and common areas and amenities such as an ice machine or lounge seating are limited. Expect a basic, no-frills stay centered on price and location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic with limited common space; several reviews note no ice machine and elevator issues or cleanliness. Parking is available and generally convenient.

Related guest reviews

8

Denise

12 Aug 2024

·

Stayed 1 night

Good comfortable elevator floor needed mopping but over all ok

4

Anthony

4 Jun 2024

·

Stayed 1 night

“Free Breakfast” was instant oatmeal packets and hot water, but no spoons. No ice machine either.

6

Scott

30 Aug 2025

·

Stayed 2 nights

Hotel was OK. 2nd floor room, smelled like weed & and really strong cleaning supplies. Beds were ok, if you get cold bring extra blankets. Breakfast was coffee, packaged muffins & fruit bars..not great. No seating area in lobby or outside. Staff very friendly.

4

Pamela

10 Nov 2025

·

Stayed 1 night

The staff checking us in was fabulous however the room was not what we expected. For an extended stay hotel we expected dishes/silverware and there was nothing. The hotel didn't have an ice machine so while it was nice to have a full sized fridge with freezer we had to leave to get ice for our drinks. There were some things in the room that could use fixing/updating.

4

Michael

8 May 2023

·

Stayed 1 night

The elevator was out of service so customers had to carry baggage up the stairs by themself. This was not shared with customers in advance and the hotel charged full rates regardless ; pretty shady !!

4

Cindy

28 Apr 2024

·

Stayed 1 night

Not clean. No ice. No breakfast as advertised.

4

LINDA

27 Oct 2025

·

Stayed 2 nights

CLEAN ROOM, STAFF WERE VERY HELPFUL AND FRIENDLY, VERY HELPFUL STAFF! BUT NO ESSENTIALS (PLATES, SILVERWARE, COOKWARE DISH CLOTHES, ETC) FOR KITCHETTE IN ROOM, BREAKFAST WAS NOT AS EXPECTED (GRANOLA BARS & MUFFINS), NO LOUNGE AREA, ROOM PHOTOS PRIOR TO RESERVING SHOWED A LOVE SEAT IN ROOM THAT WAS NOT THERE, VERY FEW BASIC AMENITIES BASED ON COST. WOULD NOT CONSIDER STAYING THERE AGAIN!

10

rodney

23 May 2023

·

Stayed 2 nights

safe, easy parking, rooms very clean, quiet. value was awesome

10

Roger

14 Apr 2025

·

Stayed 2 nights

Booked a suite with two double beds but the next day got a call from the hotel saying that the double beds were not available but they could offer us queen beds in two separate rooms for no extra charge it worked out perfect the rooms were next to each other if it's a good Outcome and resolution to the situation the area was good lots of free parking for gas and next to another hotel at the Hampton Inn at the other side of the highway there was a large mall and lots of really nice restaurants I would recommend anyone going to Chicago to stay there it's a short drive to downtown And you don't have to pay all those city taxes and expensive parking like in the hotels in the downtown area the staff were really friendly and had a good sense of humor which is important nowadays

4

Clarence

20 Jul 2025

·

Stayed 1 night

There was dog poop on the red bricks right near the entrance.. The elavator was filthy. The place smelled bad. There was.no iron in the room. Stayed 1 night as i checked out I asked why there was not an iron in the room. I was told i needed to call and they would have brought me 1. What no iron board. These should be standard things.

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Cleanliness

Cleanliness is inconsistent: many report sticky floors, strong odors (smoke, food, musty, urine), pests (cockroaches and occasional bed bugs), and poorly cleaned rooms or fixtures, while others found rooms clean.

Related guest reviews

10

Shawna

4 Nov 2025

·

Stayed 2 nights

The hotel was clean, so was the room. The staff was friendly and helpful. When I booked the room I didn’t realized it was a fully furnished room with a regular sized fridge and a little electric stove. Loved it

4

Adrienne

13 Aug 2025

·

Stayed 1 night

The floor in the room was sticky. The kitchen counters and refrigerator door didn’t look like they had been wiped down. There was an odor in the room that seemed to get worse over time.

2

Allison

5 Aug 2024

·

Stayed 1 night

My room was dirty, next room the door wouldn’t open. The inside of the hotel smelled and was also dirty. I never even got a room and the hotel and Expedia would not let me cancel. I left anyway,

4

Victor

27 Feb 2024

·

Stayed 3 nights

They have bed bugs and because I need the hotel in relation to my grandchild's school I've reluctantly had to book additional nights. And Hotels.com not the hotel has done A THING as of yet, to compensate me for the inconveniences and uncomfortable and unpleasant stay! I recommend they shut down entirely and do a thorough cleaning and sanitizing of this place! DO NOT BOOK!

2

Laura

26 Aug 2024

·

Stayed 1 night

Horrible conditions- floor was filthy. Smell was nasty- cleaner smell overpowering. People sitting on the curbs- smoking near the doors- propping open the doors- because the keys don’t work. Air conditioning worked but there was still moisture in the room which made it I uncomfortable. Sheets were like burlap. The best were the two roaches that paid a visit to us this morning. One crawled in under the door from the hallway. At that point I said we were out of there. I booked for one night- did not look at the reviews- my big mistake. Immigrant housing facility- the most awful hotel experience.

2

Patrick

15 Jun 2025

·

Stayed 1 night

We had two rooms king bed room was clean but outdated the second room double beds was not very clean and had a very bad smell to it. Manager spayed when we went out but room still smelled of urine . Very outdated and disappointing stay

6

Jordan

12 May 2025

·

Stayed 3 nights

Had two cockroaches in our room

8

Erica

23 Jul 2025

·

Stayed 1 night

The carpet in the hallway smelled and needs to be shampoo.

2

Anthony

5 May 2025

·

Stayed 1 night

Room was dirty. Lobby smelled like marihuana. Felt like I was in the projects. Oh and smoke alarm kept going off.

4

Yoselin

19 Sept 2024

·

Stayed 1 night

This is an old dingy and smelly facility. It’s the fact the room was filthy- floors were sticky and dusty. All glass surfaces had dusty film on them. The windows were so dirty it was hard to see out. I only stay one night because I arrived late and there was nothing available around the area.

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Rooms

Rooms are generally spacious and apartment-style with kitchenettes, but utensils are often unavailable unless requested and decor feels dated. Comfort and Wi-Fi reliability vary, and some guests found door noise disruptive.

Related guest reviews

6

Stefan

28 Apr 2025

·

Stayed 1 night

Our room was a bit worn around the edges. More seriously, the hot water never got hotter than lukewarm. Also the HVAC unit in the window emitted a bad smell in heat mode. On the plus side, the staff was nice and the beds comfortable. The breakfast consisted of granola bars only. Serviceable, but I wouldn't stay again.

8

Peter A

2 Sept 2024

·

Stayed 3 nights

It was reasonable though the property could use some upgrading, it shows some wear and tear.

4

Bianca

3 Feb 2024

·

Stayed 1 night

The shower had no hot water. Just lukewarm. If I knew that I wouldn’t have stayed here.

8

Rev. Bill

4 Oct 2024

·

Stayed 2 nights

My only complaint would be that the advertisement of full kitchen accessories, pots, pans knives ,forks, spoons, etc. was completely false as there were none at all. Fortunately we did not need them.

2

Joem

7 Jul 2025

·

Stayed 3 nights

Here are several areas where improvement is needed: 1. The continental breakfast options should be enhanced. 2. Room service, including cleaning at least once during a four-day stay, is essential. 3. The hallways shouldn’t have any unpleasant odors, like garbage. 4. It’s unreasonable to ask guests to return used towels just to receive new ones. 5. Charging extra for Wi-Fi is absurd; this is the only place I’ve encountered that does this for high-speed internet. 6. A curfew is in place, which means the front desk is unavailable after midnight, leaving no one to address guest inquiries. 7. Honestly, it’s hard to understand how this establishment is still in business. 8. Overall, the experience was quite disappointing.

8

Katie

27 Aug 2025

·

Stayed 1 night

Nice big rooms

2

Carolyn

30 Jun 2024

·

Stayed 2 nights

This last stay makes me question using Hotels.com for booking in the future. This place was dirty. No Wi-Fi unless you paid an extr fee. The staff was incoherent. I will never stay at this hotel again.

8

Julie

1 Jul 2024

·

Stayed 2 nights

This was a nice place, but the hot water at the hottest was tepid, and the toilet clogged. I had to call for a plunger at 1 a.m. The air conditioner seemed to be fritzy, but we got that fixed. It was a little nerve-wracking at first. Oh, yes, and the TV remote didn't work well. BUT overall it was a spacious room, and that space was super-nice for a multi-night stay. The staff was very helpful.

6

Carlyn

12 Jun 2024

·

Stayed 1 night

Sounds of hotel doors closing sounded like slamming all night long. Little bit of a funny smell in the room. Very difficult to get any moderate temperature in the shower. I eventually settled for back and forth between scalding and room temperature.

10

Ashley

26 Aug 2025

·

Stayed 1 night

Kids had fun in giant room! Can’t wait to go back

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Service

Service feedback is mixed: many guests commend friendly, helpful front-desk staff and smooth check-in, while others report understaffing, slow or unresponsive assistance, and occasional rudeness or unprofessional behavior.

Related guest reviews

4

Ethan Eang

9 Jun 2025

·

Stayed 1 night

The lobby had lingering smell of cigarettes and the staff was visibly intoxicated or under the influence.

10

Melissa

19 Jan 2025

·

Stayed 1 night

Tommy, at the front desk was very nice and helpful!

6

Jessie

15 Sept 2023

·

Stayed 1 night

No one at the front desk when checking in.

2

Howard

3 Jun 2025

·

Stayed 2 nights

The staff was horrible. Only one person on staff during rush hour. Phones not being answered. Customers standing at the front desk for over 15 minutes waiting for one person to come down stairs. Several rooms did not have properly working heaters. For a non smoking hotel, the first floor reeked of marijuana. .

4

Ryan

24 Nov 2023

·

Stayed 1 night

First off when I arrived, it took 10min to get inside the lobby. They claimed they were doing a shift change. I get to my room, there’s no remote for the tv. I call the front desk for 30min straight no answer. I will not recommend this hotel to anyone

8

Edem

21 Oct 2025

·

Stayed 4 nights

The stay was very helpful. Thank you very much Maya for being an exceptional host.

6

Christopher

10 Jun 2025

·

Stayed 1 night

The building feels outdated and a bit worn out, and the common areas could definitely use a thorough cleaning. The bigger issue seems to be the lack of attention to service. When I arrived around 7:00pm, the staff member on duty was visibly annoyed and gave the group ahead of me a hard time during check-in. The next morning, a different front desk employee seemed just as irritated. With a line of three people waiting, she was more focused on chatting about coffee than assisting the guests. When she finally helped the next person, it took her about five minut

10

Laura

17 May 2025

·

Stayed 2 nights

The front desk was amazing

10

Melissa

20 Jan 2025

·

Stayed 1 night

Tommy was amazing!!

10

Alex

10 Nov 2025

·

Stayed 1 night

Mary was great at front desk. Would love to see her and hotel again!

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Location

Convenient for shops, restaurants, and major roads with easy access to Chicago and transit. Some reviews note nearby construction affecting sidewalks and occasional highway noise.

Related guest reviews

8

Maricela

24 Jul 2025

·

Stayed 1 night

Only bad thing was the construction in the area

4

Leisa

26 Jul 2025

·

Stayed 2 nights

Location was in good proximity to shops and food, however the construction ruined the opportunity to safely access the sidewalks. That should have been noted on the booking.

8

Alda

16 Apr 2024

·

Stayed 3 nights

Location is great!

6

RENE PRUDENCIO JAVIER

15 Oct 2024

·

Stayed 3 nights

It's very close a beautiful park

10

Roger

14 Apr 2025

·

Stayed 2 nights

Booked a suite with two double beds but the next day got a call from the hotel saying that the double beds were not available but they could offer us queen beds in two separate rooms for no extra charge it worked out perfect the rooms were next to each other if it's a good Outcome and resolution to the situation the area was good lots of free parking for gas and next to another hotel at the Hampton Inn at the other side of the highway there was a large mall and lots of really nice restaurants I would recommend anyone going to Chicago to stay there it's a short drive to downtown And you don't have to pay all those city taxes and expensive parking like in the hotels in the downtown area the staff were really friendly and had a good sense of humor which is important nowadays

8

Konstantinos

22 May 2024

·

Stayed 3 nights

It’s a little old but the location for driving is convenient and lots to do in the surrounding area

8

REMI

17 Sept 2023

·

Stayed 3 nights

Affordable place but can hear highway

8

Michael

7 Jul 2025

·

Stayed 15 nights

Walking distance to city wife transportation

10

Denise

29 Jan 2024

·

Stayed 3 nights

The property is clean safe and quiet. The price was good for a room with a kitchen. The property is within walking distance of a restaurant and shopping mall.

10

Arnold Louie

9 May 2025

·

Stayed 2 nights

Near Chicago

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Dining

Breakfast is very limited—typically coffee with packaged muffins, granola bars, or instant oatmeal—and sometimes unavailable; there is no dining room or seating.

Related guest reviews

4

Alex

7 Oct 2024

·

Stayed 1 night

It says breakfast included. They only have a coffe and tea machine in front of the reception. No tables, no seats..

4

Anthony

4 Jun 2024

·

Stayed 1 night

“Free Breakfast” was instant oatmeal packets and hot water, but no spoons. No ice machine either.

6

Scott

30 Aug 2025

·

Stayed 2 nights

Hotel was OK. 2nd floor room, smelled like weed & and really strong cleaning supplies. Beds were ok, if you get cold bring extra blankets. Breakfast was coffee, packaged muffins & fruit bars..not great. No seating area in lobby or outside. Staff very friendly.

10

Anita

22 Aug 2025

·

Stayed 2 nights

We arrived just after midnight. The young lady at the front desk was very pleasant. Even though the facilities are very basic, they are clean. That is what matters the most to me. Also, there was no dining room. They offered coffee and cookies for a breakfast snack. If that is important to you, then you should go elsewhere. But, we received a very pleasant welcome and a comfy bed.

4

LINDA

27 Oct 2025

·

Stayed 2 nights

CLEAN ROOM, STAFF WERE VERY HELPFUL AND FRIENDLY, VERY HELPFUL STAFF! BUT NO ESSENTIALS (PLATES, SILVERWARE, COOKWARE DISH CLOTHES, ETC) FOR KITCHETTE IN ROOM, BREAKFAST WAS NOT AS EXPECTED (GRANOLA BARS & MUFFINS), NO LOUNGE AREA, ROOM PHOTOS PRIOR TO RESERVING SHOWED A LOVE SEAT IN ROOM THAT WAS NOT THERE, VERY FEW BASIC AMENITIES BASED ON COST. WOULD NOT CONSIDER STAYING THERE AGAIN!

6

Pam

10 Jun 2025

·

Stayed 1 night

The morning staff member at the front desk was very friendly. Breakfast was less than expected—granola bars and muffins.

6

Arindam

30 May 2024

·

Stayed 16 nights

The services level was just about average. Breakfast facility was scanty and sometimes supplies were unavailable.

4

Herman

6 Aug 2025

·

Stayed 2 nights

Spend the extra $25/night and stay at the Hampton Inn & Suites next door. The ESA American feels cheap, rooms are barely passable. zero common area, have to ask for shampoo (!), "complimentary breakfast" is stale plastic wrapped blueberry muffins and instant oatmeal. Felt vaguely unsafe.

8

Jim

19 Jul 2025

·

Stayed 2 nights

Breakfast was neglible.

2

Meaza

27 Jun 2023

·

Stayed 2 nights

The rooms not ready event after 3pm every person was complaining. And there’s no breakfast at all it was snacks and coffee.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$75
February	US$70
March	US$73
April	US$91
May	US$106
June	US$132
July	US$127
August	US$105
September	US$98
October	US$92
November	US$78
December	US$68

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $183	17 $138	18 $223	19 $150
20 $95	21 $97	22 $106	23 $119	24 $104	25 $130	26 $121
27 $95	28 $94	29 $99	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
				1 $98	2 $167	3 $136
4 $82	5 $85	6 $86	7 $89	8 $105	9 $132	10 $204
11 $95	12 $88	13 $90	14 $93	15 $93	16 $96	17 $98
18 $125	19 $95	20 $96	21 $97	22 $103	23 $121	24 $122
25 $89	26 $88	27 $90	28 $89	29 $90	30 $89	31 $90

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Monthly average prices

About this property

Location

Room options

Studio, 1 Queen Bed, Accessible

Studio, 1 King Bed

Studio, 2 Double Beds

Studio, 1 Queen Bed

Guest reviews

Pleasant

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Suites - Chicago - Skokie

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Prices for upcoming dates