Name: Baymont by Wyndham Portage
Address: 2323 Willowcreek Road, Portage, Indiana, United States of America, Portage, Indiana, US
Price range: US$76–US$143 per night
Rating: 7.1

What guests think

At Baymont by Wyndham Portage, travellers describe an aging property with noticeably worn carpets, musty smells, and variable cleanliness—ranging from acceptable rooms to serious issues like mold, dampness, and occasional reports of bed bugs—balanced by consistently friendly, helpful staff.

Facilities feel worn, with repeated mentions of out of service elevators, a small pool that can smell unpleasant, an outdated gym, and intermittent hot water or in room maintenance problems. Location is convenient off the interstate and within a short drive of Indiana Dunes, with ample parking. Breakfast is often praised for variety and hot items, though at busy times it can be crowded, run low, or feel inconsistently managed. Expect a budget stay with friendly service in a handy spot, but uneven upkeep and comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevators are frequently out of service, the small pool often smells unpleasant or needs attention, the gym is dated, and some guests report intermittent hot water and other maintenance issues.

Related guest reviews

6

Shannon

15 Jun 2025

·

Stayed 3 nights

The bottom of the tub had something in it and no matter what type of cleaner I put in there it would not go away and the pool smells like sewer it smells horrible you didn't smell any chlorine it was disgusting. I will never go there again and they need to do better. The customer service at the desk was great

8

Damian

22 Sept 2025

·

Stayed 3 nights

Decent place to stay for the price. Elevator wasn't working.

6

Christina

21 Jul 2024

·

Stayed 1 night

Paid extra for the jacuzzi room and it didnt work.

4

Richard

6 Jul 2025

·

Stayed 1 night

The pool area was dirty and had such a horrible smell u had to cover your nose walking into,children were diving into pool area on top of other guest swimming as parents sat and watched or left them unattended.myself and another guest complained to front desk how unsafe that was and she didn’t care at all and shrugged her shoulders and went about her business on her phone,As safety at a hotel she be a huge concerns to guest but apparently not here,our room was on 2nd floor and began pouring in water in the bathroom due to the people above us overflowing the tub and basically front desk brushed it off so we couldn’t even shower nor offered to switch rooms.

4

William

18 Jul 2025

·

Stayed 1 night

Room smelled relly bad. Breakfast was bad. Pool had a dirty film on it .

2

Mark

26 Dec 2023

·

Stayed 3 nights

I have stayed at this hotel many times. It gets worse each stay, and this will be the last time i stay here. No matter how many times i get keys, they have trouble working properly. The elevator caught fire and was out my entire stay being on the top floor. One bed was missing the fitted sheet, and room service never showed up. Bugs were on the bathroom floor. Check out was fun making multiple trips up and down the stairs because the elevator still did not function.

4

Eric

21 Sept 2025

·

Stayed 1 night

Elevator was out of service. No rate reduction . A guest with me struggles to use stairs. Not enough towels in the bath.

4

Mark

27 Dec 2025

·

Stayed 2 nights

Hot water ran out at 9am. The hotel was full but still no excuse to not be equipped to handle the capacity.

8

Mike

2 Jul 2024

·

Stayed 1 night

Overall, this hotel was nice. It’s older but the rooms were nice. The gym was extremely outdated so just a heads up if you want to work out

4

Karen

23 Sept 2025

·

Stayed 1 night

First off, the elevator was out and no one was even going to come and look at it until the next day. The building is worn out and not very well maintained. The doors are difficult to open and close. The fixtures are very old and outdated. The carpet throughout is in desperate need of replacement. You can’t continue to pour some sort of freshener onto it to get rid of the musty smell, it just doesn’t work that way. The staff was very nice.

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Cleanliness

Cleanliness is inconsistent: many reviews cite dirty or sticky carpets, musty or mildew odors, mold, and occasional pests (including bed bugs), while some rooms are acceptable.

Related guest reviews

2

Jamie

10 Aug 2025

·

Stayed 1 night

Hotel dirty. Floors, walls, bathrooms, etc. all dirty and stained and smell!

2

Edward

24 Jan 2025

·

Stayed 2 nights

The morning of our first night we found a live roach in the bathroom! We informed the front desk immediately. They did not seem alarmed or concerned at all. They said they would let the manager know. We got the feeling that this happens more than we would like to know. This was our last time staying there. YUK!!

2

Debra

28 Sept 2025

·

Stayed 1 night

Carpet was filthy. Bathroom and walls dirty. Very damp room. Totally uncomfortable.

2

Salvatore

21 Jul 2025

·

Stayed 1 night

Our room had bed bugs. The attendant hung up on me when we called to notify them.

2

Tucker

17 Dec 2025

·

Stayed 5 nights

Bed bugs found in room

6

Christy

6 Oct 2025

·

Stayed 2 nights

The GOOD: 1. Staff! Everyone was friendly and helpful to the best of their abilities. 2. Cost. Reasonable. 3. Location. Right off the highway. Close to shopping/dining. About 25 minutes from Valpo. 4. Pool. Appeared well-maintained. My daughters enjoyed it. The BAD: 1. Filthy! Not talking about the bedding and counters. Housekeeping staff seems adequate enough (didn't encounter anyone directly). It's the overall facility - windows, window treatments (curtains, blinds), etc that are so laden with dirt and dust and grime that they're discolored. 2. Ventilation needs upgrade. Unknowingly booked a room with a jetted tub. The smell of mildew permeated the entire room. Additionally, the sign above the tub said it would be sanitized daily, however housekeeping doesn't come daily. In my 3 days at the hotel, the tub was not cleaned/sanitized. 3. Smoke. Smoking is permitted right near the entrance, causing breathing difficulty for those with asthma.

4

Charles

10 Aug 2025

·

Stayed 1 night

There was black mold on the bathroom ceiling, the carpet was sticky. Bottom of bathtub was dirty like there was mold growing and it was bleached. The outdoor property was not kept up well and it looked like there were two cars that were abandoned as they both had flat tires. Seemed like it was more of a residential hotel than a travelers hotel. The AC did work well. beds did seem clean. The pool area was clean as well. The wallpaper in the hallways needs replacing as it was very dated and falling off in several different locations. 1 hour after starting breakfast service they were out of stuff. Had to remind staff to restock items even though they were standing near the food the whole time. Will not be staying here again or any other Baymonts.

4

Heather

3 Sept 2025

·

Stayed 2 nights

The smell of the hotel was overwhelming - I'm not sure if it was the cleaner or what. The room smelled too the point it made our luggage smell. Staff was nice but that was the only nice part of my two days staying here. Would not stay here again.

4

Chad

29 Mar 2025

·

Stayed 1 night

The hotel is definitely due for some updates but the biggest disappointment was the cleanliness of our room. It was just not cleaned well at all and smelled musty. Our son’s asthma was aggravated by it and we almost had to leave because of his coughing. Thankfully we had his inhalers and were able to get the reaction stopped in time. There were lots of dogs there and the elevator floor had dog urine on the floor when we left. We don’t plan to be back.

2

Tucker

17 Dec 2025

·

Stayed 1 night

Bed bug found in room

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Rooms

Rooms are dated with worn fixtures and various maintenance issues (doors, locks, HVAC, remotes), but beds are often comfortable; noise from other guests and slow or unreliable Wi Fi are also mentioned.

Related guest reviews

6

Hope

10 Sept 2025

·

Stayed 1 night

Our room did not have black out curtains so the parking lot light blinded us all night. People stomping around upstairs and down the hall. Toothpaste tube behind the TV and visible dirt on sheets and pictures.

8

Greg

23 May 2023

·

Stayed 3 nights

Breakfast was good. Internet was always spotty and usually unavailable. Numerous calls about this condition over our 3 night stay.

8

Jennifer

16 Feb 2024

·

Stayed 1 night

It was a little old and dingy but the staff was very friendly, and the beds we clean. Good enough for the money.

6

Greg

27 Oct 2025

·

Stayed 2 nights

The hotel is older, but they've made some updates. Still old cigarette burns on the bathroom counter and peeling paint, but it smelled ok and the service was really great. A little overpriced in my opinion, but not too far out of line. Decent place for a one or two night stay if in the area.

10

Laurie

16 Nov 2025

·

Stayed 1 night

VERY comfortable bed and pillows! Clean, Good shampoo and conditioner and nice breakfast with biscuits and gravy on it. Pool looked nice but I didnt go in.

8

Amber

4 Aug 2024

·

Stayed 1 night

It was fine for one night. The carpet definitely needs replaced and the breakfast was not very good. Had a hard time going to sleep because whoever was above mad so much noise. With all of that and it being a bit overpriced, I probably won't stay again unless I have no other options.

6

Maria

7 Sept 2024

·

Stayed 2 nights

Tv remote replaced

6

DeEtte

23 Sept 2024

·

Stayed 1 night

The entry door to our room was in poor condition which made entry a challenge.

8

Michael

15 Jun 2025

·

Stayed 1 night

Hotel is nice, but it needs updating. The room and bathroom were a nice size. The bed was lumpy. There are no USB ports in the bedroom, and the electrical outlets were worn and didn't hold plugs well.

10

Mark

15 Dec 2025

·

Stayed 1 night

Bed was comfortable

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Service

Staff are widely described as friendly and helpful, with specific praise for front desk and breakfast attendants; however, responses to issues can be inconsistent, and housekeeping or front desk coverage is sometimes limited.

Related guest reviews

4

Kimberly

21 Oct 2024

·

Stayed 1 night

We arrived and were given a key to our room...headed upstairs to find a do not disturb sign on our door with sounds of the TV coming through the door. I went downstairs to check with the front desk attendent and she wasn't there...I looked down the hall, outside, in the pool area and rang the bell five times as I was waiting. She came to the desk about 10 minutes later saying she was brushing her teeth. She made excuses for giving us the wrong room and gave us the key to another room. The bathtub was so dirty, worn and gross that we showered with a towel as a mat on the tub floor. There were buttons on the floor which tells us it probably wasn't vacuumed before we got there. The carpeting in the hallways and room was stained a lot. Just not a great stay. Bed seemed clean and was comfy. Went to blow dry my hair the next morning after my shower and the dryer was so damaged it wouldn't plug in. Went to tell the front desk but no one was there even throughout our whole breakfast which was at a decent time so someone should've been at the desk (8am-ish)

6

Christy

6 Oct 2025

·

Stayed 2 nights

The GOOD: 1. Staff! Everyone was friendly and helpful to the best of their abilities. 2. Cost. Reasonable. 3. Location. Right off the highway. Close to shopping/dining. About 25 minutes from Valpo. 4. Pool. Appeared well-maintained. My daughters enjoyed it. The BAD: 1. Filthy! Not talking about the bedding and counters. Housekeeping staff seems adequate enough (didn't encounter anyone directly). It's the overall facility - windows, window treatments (curtains, blinds), etc that are so laden with dirt and dust and grime that they're discolored. 2. Ventilation needs upgrade. Unknowingly booked a room with a jetted tub. The smell of mildew permeated the entire room. Additionally, the sign above the tub said it would be sanitized daily, however housekeeping doesn't come daily. In my 3 days at the hotel, the tub was not cleaned/sanitized. 3. Smoke. Smoking is permitted right near the entrance, causing breathing difficulty for those with asthma.

8

Quinten

5 Jul 2025

·

Stayed 1 night

Staff very friendly and helpful

4

Olivia

6 Dec 2025

·

Stayed 1 night

Overall really poor stay. I’m not super picky, I stay in a different hotel a night for 6 weeks at a time, 3 times a year. All I really hope for is a clean room. The room hardly looked vacuumed, there was food and garbage all over the floor. There were multiple cop cars outside when I showed up. There were extremely loud guests in the next room over to mine that, no exaggeration, were yelling and throwing things around from 3am until we left at 8am because we just couldn’t sleep at all. Called the front desk and nothing was done about it. It literally kept my entire room awake for hours. Not to mention the situation seemed hostile, so it just didn’t feel safe to be around and it didn’t seem that the hotel cared about the safety of the people in that room either. The staff were kind and the bed was comfy, but every other part of my stay was extremely sub par. I just would not recommend it.

10

Bernell

30 Oct 2024

·

Stayed 2 nights

Racquel and Lilly were phenomenal!!! Made my stay A1!! And Ms Carmen from house keeping is a gem!!! I will be back anytime I'm in Indiana!

10

Gary

29 Oct 2025

·

Stayed 1 night

Room was clean and comfortable. Area appeared safe and secure. Breakfast was excellent with the person handling the breakfast providing excellent service.

6

Diane

13 Dec 2023

·

Stayed 1 night

Staff was very nice and friendly. Keycards didn't work very well. When they gave me a new one, they did not check to make sure I should have access to that room... hmm... Also the refrigerator didn't really keep my food cold. Their inner front door has a push-pad for handicapped access, only it doesn't work. When I pointed this out, the person said, " O I don't know.." They didn't seem to understand that I was telling them it didn't work and that they should fix it.. hmm.. Good breakfast, rooms clean and ok.

4

Alicia

30 Nov 2023

·

Stayed 4 nights

Although the staff was very accommodating, we never received housekeeping services for our four night stay!! Upon check-in, we were not told that we had to request their services after our third night. They never emptied the trash...until front desk told me to sit it outside the door. I had to go to the front desk to get fresh towels. The air unit sparked the first night, then only cold air came out (it was 28 degrees outside!!) At least maintenance fixed the air unit the next day...overall 2.5 stars.

2

Lualhati

17 Jun 2025

·

Stayed 1 night

The terrible older lady that works the breakfast buffet was so completely rude and at 930 am, she had vcomoletely put away most of the food and sighed when we came down

10

Casey

5 Aug 2025

·

Stayed 1 night

Coletta at the front desk was great, very sweet. Beds were terrific for the price of the room. Never had a better sleep even in more expensive hotels. Quiet area Elevator is a little ifiy but we managed. The hotel breakfast was great, and the lady running the area was super helpful with the pancake machine! Lots of options. Pool was good, kids had a blast. Was just passing thru the area and it worked out perfect and very good cost

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Location

Convenient location just off major highways and a short drive to Indiana Dunes; several guests found the area safe and parking easy.

Related guest reviews

10

Felicia

26 Jun 2025

·

Stayed 2 nights

Very conveniently located & quite

10

Dana

21 Aug 2023

·

Stayed 1 night

*Short 15 minute drive to the beach. *All staff very friendly and professional. *Great breakfast options. It’s a little older so not perfect, but definitely served our purpose - which was a clean safe place to stay near the beach- mission accomplished. We would stay again.

10

Antoinette

5 Aug 2025

·

Stayed 4 nights

Staff was amazing. Breakfast was good. Beds were comfortable. Close to toll road.

10

Jayvon

2 Oct 2025

·

Stayed 1 night

Large parking lot. Very safe and quiet.

8

Wayne

14 Oct 2024

·

Stayed 1 night

Close to the Interstate.

10

Wanda

28 Jun 2024

·

Stayed 1 night

Near the interstate for an easy night’s stay on a long drive

8

Anthony

17 Jun 2024

·

Stayed 5 nights

I loved how close we were to the Dunes State Park and other attractions!

6

JAMES

15 Sept 2025

·

Stayed 1 night

CONVENIENT TO THE DUNES

8

Elizabeth

19 Aug 2024

·

Stayed 1 night

It is in great proximity to the Interstates. The convenience of stores and dining places is great and getting to the Dunes was pretty easy. Had a good stay!

10

Richard and Lori

20 May 2025

·

Stayed 1 night

Easy and convenient check in/check out. Good location right off the highway.

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Dining

Breakfast is commonly praised for variety and hot items, but at busy times it can be crowded, run out, or be served cold, and service quality varies.

Related guest reviews

10

Julie

19 Sept 2023

·

Stayed 1 night

Wonderful staff. Good breakfast. Easy access to highway though quiet for a great night of sleep. Good wifi. Great deal!

8

Lytese

9 May 2025

·

Stayed 1 night

Server had a nasty attitude at breakfast

8

Rita

20 Jan 2023

·

Stayed 1 night

So easy to check in and find room. Night desk person really pleasant to work with. Room seemed clean and comfortable. Breakfast was really good, and Carmen made sure we were well taken care of. Such a nice way to start a day.

8

Shelly

5 Jul 2024

·

Stayed 1 night

Breakfast would have been good if all stations were filled. Many people and not enough room. Not enough food either.

4

William

18 Jul 2025

·

Stayed 1 night

Room smelled relly bad. Breakfast was bad. Pool had a dirty film on it .

4

Charles

10 Aug 2025

·

Stayed 1 night

There was black mold on the bathroom ceiling, the carpet was sticky. Bottom of bathtub was dirty like there was mold growing and it was bleached. The outdoor property was not kept up well and it looked like there were two cars that were abandoned as they both had flat tires. Seemed like it was more of a residential hotel than a travelers hotel. The AC did work well. beds did seem clean. The pool area was clean as well. The wallpaper in the hallways needs replacing as it was very dated and falling off in several different locations. 1 hour after starting breakfast service they were out of stuff. Had to remind staff to restock items even though they were standing near the food the whole time. Will not be staying here again or any other Baymonts.

10

Michelle

6 Aug 2025

·

Stayed 2 nights

Greeted with a smile,very clean and comfortable bed. Couldn't be more pleased..if I ever come back will definitely stay here. Would recommend to everyone. Very good breakfast and good food and hot.

10

Judie

25 Oct 2025

·

Stayed 4 nights

Breakfast was a great variety of food that pleased adults and kids! Ms. Carmen was a SAINT and so kind and helpful. SHE made our visit stand out! Beds were ok, I’m just used to mine. Rooms were clean. My door handle was a bit loose and hard to manage at times but we dealt. Room 328 Pool was heated very little but it was fun for the kids,

10

Allaina

15 Dec 2023

·

Stayed 2 nights

The breakfast is amazing!

8

Kyle

28 Jun 2024

·

Stayed 1 night

Great budget stay. Everything was clean if not a little run down. Service was fine and friendly. Breakfast was decent.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$77
February	US$76
March	US$85
April	US$89
May	US$95
June	US$106
July	US$122
August	US$117
September	US$88
October	US$91
November	US$78
December	US$72

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $97	17 $97	18 $128	19 $128
20 $77	21 $76	22 $83	23 $93	24 $83	25 $131	26 $124
27 $76	28 $84	29 $92	30 $84

Su	Mo	Tu	We	Th	Fr	Sa
				1 $90	2 $125	3 $111
4 $84	5 $85	6 $84	7 $85	8 $84	9 $129	10 $143
11 $80	12 $83	13 $93	14 $84	15 $93	16 $110	17 $104
18 $84	19 $79	20 $76	21 $85	22 $76	23 $103	24 $118
25 $76	26 $84	27 $85	28 $84	29 $76	30 $129	31 $130

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Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Accessible (Mobility)

Deluxe Suite, 1 King Bed

Deluxe Room, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed

Deluxe Suite, 2 Queen Beds

Suite, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Baymont by Wyndham Portage

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