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Sleep Inn & Suites Metairie - New Orleans West - Image 1
Sleep Inn & Suites Metairie - New Orleans West - Room
Sleep Inn & Suites Metairie - New Orleans West - Room
Sleep Inn & Suites Metairie - New Orleans West - Bathroom
Sleep Inn & Suites Metairie - New Orleans West - Fitness facility

Sleep Inn & Suites Metairie - New Orleans West

Amenities

  • Parking

  • Non-Smoking Rooms

  • Business Center

  • Dry Cleaning

  • Housekeeping

  • Safe-Deposit Box

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Property description

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features tour/ticket assistance and a vending machin...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Sleep Inn & Suites Metairie - New Orleans West, travellers repeatedly praise the friendly front desk and convenient location near I-10 and New Orleans, but many reviews cite aging rooms, maintenance problems, cleanliness issues, and frequent elevator outages.

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Facilities

Unreliable

Cleanliness

Poor

Rooms

Dated

Service

Mixed

Location

Convenient

Dining

Inconsistent

Was this helpful?

2

Tonja

IAN-logo

3 weeks ago

·

Stayed 1 night

Needs to be remodeled badly!! The bathroom looks like it’s still the same one they’ve had since the hotel was built. Just look at the pictures… also when I checked in I wasn’t asked for my ID or anything. I told them I had a reservation and gave my name and they gave me my key. I got up to my room with no problem and was ok with the room but liked in the bathroom and was just disgusted. Also the fridge didn’t work so no use in bringing back left overs. Just stayed one night and would never book again.
Needs to be remodeled badly!! The bathroom looks like it’s still the same one they’ve had since the hotel was built. Just look at the pictures… also when I checked in I wasn’t asked for my ID or anything. I told them I had a reservation and gave my name and they gave me my key. I got up to my room with no problem and was ok with the room but liked in the bathroom and was just disgusted. Also the fridge didn’t work so no use in bringing back left overs. Just stayed one night and would never book again.
8

thomas

IAN-logo

3 weeks ago

·

Stayed 3 nights

The hotel needs some tlc which it appears to be getting. It is an older property but they are renovating rooms on the go. It is in a very convenient location to east Jefferson hospital. The breakfast was set up as expected and well maintained. Loved the 24 hour coffee service in the lobby. The staff was very polite and helpful. Microwave and fridge in room was helpful we stayed 7 days. Quiet location and felt safe
The hotel needs some tlc which it appears to be getting. It is an older property but they are renovating rooms on the go. It is in a very convenient location to east Jefferson hospital. The breakfast was set up as expected and well maintained. Loved the 24 hour coffee service in the lobby. The staff was very polite and helpful. Microwave and fridge in room was helpful we stayed 7 days. Quiet location and felt safe
10

Laurie

IAN-logo

Apr 21, 2026

·

Stayed 1 night

Clean, friendly staff
Clean, friendly staff
8

thomas

IAN-logo

Apr 17, 2026

·

Stayed 1 night

Good property for the money. Just needed a convenient place near east Jefferson hospital to stay overnight. Not a new facility but not a bad place. Felt safe. Looked like they were doing some upgrades. Breakfast was typical hot scrambled eggs, sausage, biscuits, toast, waffles, instant oatmeal, grits, danish, cereal, etc. wife and I will stay again in june
Good property for the money. Just needed a convenient place near east Jefferson hospital to stay overnight. Not a new facility but not a bad place. Felt safe. Looked like they were doing some upgrades. Breakfast was typical hot scrambled eggs, sausage, biscuits, toast, waffles, instant oatmeal, grits, danish, cereal, etc. wife and I will stay again in june
4

Kevin

IAN-logo

Apr 16, 2026

·

Stayed 2 nights

When checking in, no one was at the desk but I could hear several employees laughing and talking. After a few minutes, I said “Hello” twice and someone came out. There was no greeting. Just a “Need to check in?” Gave me my room key and nothing else was said. Very untypical from what I usually receive from front desk employees when I am out of town. The only front desk employee that spoke and was courteous was the woman working when I checked out.
When checking in, no one was at the desk but I could hear several employees laughing and talking. After a few minutes, I said “Hello” twice and someone came out. There was no greeting. Just a “Need to check in?” Gave me my room key and nothing else was said. Very untypical from what I usually receive from front desk employees when I am out of town. The only front desk employee that spoke and was courteous was the woman working when I checked out.
4601 Utica street, New Orleans, Louisiana, United States of America

Location

In the heart of Metairie, Sleep Inn & Suites Metairie - New Orleans West is within a 5-minute drive of Clearview Mall and Lakeside Shopping Center. This hotel is 2.7 mi (4.4 km) from Lafreniere Park and 3.4 mi (5.5 km) from Shrine on Airline.

Clearview Mall(0.4 miles)

Tulane Lakeside Hospital for Women and Children(0.9 miles)

East Jefferson General Hospital(1.1 miles)

Lafreniere Park(1.7 miles)

Metairie Business District(1.8 miles)

Lakeside Shopping Center(2.2 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 07:00

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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FAQs

Yes, free self-parking is available on-site. However, parking is limited.

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM.

Pets are not allowed, but service animals are exempt from this policy.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability and potential additional charges.

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas and rooms.

The hotel is located in the heart of Metairie, within a 5-minute drive of Clearview Mall and Lakeside Shopping Center. It is approximately 2.7 miles from Lafreniere Park and 3.4 miles from Shrine on Airline.

Up to 3 children aged 18 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

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