Is parking available at the property?

Free self-parking is available on-site, although it is limited. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on accessible rooms and bathrooms are not provided.

How is the property located in relation to key landmarks?

The hotel is centrally located in New Orleans, within a 15-minute drive of Bourbon Street and Caesars Superdome. It is approximately 11.2 miles from Canal Street and 11.4 miles from Caesars New Orleans Casino.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available. The pool is operational from April 1 to September 30.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free if they are under the age of 21.

Holiday Inn Express New Orleans East

Average nightly price at Holiday Inn Express New Orleans East by IHG by month, last 12 months (USD)
Month	Average price
January	$112
February	$145
March	$141
April	$134
May	$114
June	$99
July	$119
August	$100
September	$103
October	$120
November	$126
December	$115

What guests think

At Holiday Inn Express New Orleans East by IHG, travelers consistently praise clean, comfortable rooms with good beds, friendly staff, and a reliable hot breakfast, alongside convenient highway access for drivers and a short drive to downtown attractions.

Several reviews note a rough-feeling surrounding area, though guests frequently mention secure or patrolled parking and locked entrances. Facilities feedback centers on the pool, which is small and has been dirty or out of service at times. While service is largely warm and helpful, some guests reported billing issues, inconsistent housekeeping, and occasional rudeness. Expect a straightforward, car-friendly stay outside downtown.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently highlight secure parking and on-site security. Feedback on the pool is mixed to negative, with several mentions of small size, dirty water, or temporary closures.

Related guest reviews

8

Kilynn

Jun 28, 2023

·

Stayed 3 nights

The staff was amazing! Property was clean other than the pool when we arrived. Pool was green but they did get it cleaned and ready to swim before we left, although it could of been bigger! Our favorite paart was their breakfast.. it is so yummy!

10

Ralph

Jul 14, 2025

·

Stayed 4 nights

A great experience... parking was safe, Amanda at the front desk was amazing, breakfast was good... we'll definitely return!

2

Cynthia

May 6, 2023

·

Stayed 1 night

Asked for a extra pillows and the desk clerk says let me check. When we came back she says you can have ONE like it’s a big favor. Well I fractured my back and needed the support. Floors into and out the f the elevator were so misaligned it knocked your suitcase over when pulling through. Smelled so strongly of bleach in the lobby it was nauseating. Toilet holder broke and just propped. Bed was comfortable.

8

Anthony

May 7, 2023

·

Stayed 4 nights

My experience was great. The rooms were clean and quiet. The only drawback was the pool being out of service. That aside I would visit again.

10

Rodericus

Oct 12, 2025

·

Stayed 2 nights

Very safe parking. Breakfast was good

10

Jessie

Sep 25, 2023

·

Stayed 2 nights

The hotel was clean, staff was very nice. Bed was comfortable including pillows. The pool needed cleaned from blowing debris and bugs.

8

Christy

May 30, 2024

·

Stayed 1 night

Clean, has night security and our room was right off the breakfast area but didn’t hear a thing

4

Heung

Mar 29, 2025

·

Stayed 2 nights

pool is not good for swimming and no hot tub

10

Verna

May 26, 2025

·

Stayed 3 nights

We had a very good stay. Everything was clean and comfortable. We stayed for three nights. The only downside is the Pool needs an upgrade. The water was very dirty and it is very Small!

10

Kierra

Jun 30, 2025

·

Stayed 3 nights

This hotel was everything I asked for! Great breakfast, they didn’t have all the same items each morning. I loved that they switched it up! The breakfast attendant Ms.Lucy was super sweet and helpful! Savanna the front office representative was soooooo helpful and nice! Loved the pool, nice and warm! Every single worker there was so nice and attentive! Definitely will be my go to hotel!

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Cleanliness

Rooms and common areas are often described as very clean, and many guests felt housekeeping kept things tidy. A few reports noted issues such as poorly cleaned bathrooms, dirty carpet, odors, or pests.

Related guest reviews

8

Irene

Apr 6, 2025

·

Stayed 1 night

Clean rooms, comfortable beds. Feels secure, safe. Continental breakfast. Front desk staff were helpful.

10

Robin

Apr 10, 2025

·

Stayed 5 nights

The property was clean and the room was nice. Stayed here for 5 days and felt comfortable the whole time.

10

Raephel

Oct 18, 2025

·

Stayed 8 nights

The bed was super comfortable and every time my wife and I came to our room, it was cleaned to perfection!

10

Angelina

Feb 22, 2025

·

Stayed 1 night

Very clean and the staff was super nice

2

Andrea

Mar 8, 2023

·

We found bedbugs in our room!!! And they had the nerve to make it hard for us to get a refund. Stay away.

10

Leslyn

Apr 9, 2025

·

Stayed 3 nights

My stay was great very clean and safe

10

Hazem

Oct 1, 2024

·

Stayed 1 night

Very clean

8

Kinsey

Oct 28, 2024

·

Stayed 5 nights

Roach in the room but staff was helpful to get rid of it. Crack in the window

6

LaQuinda

Oct 5, 2025

·

Stayed 1 night

The room was hot and the bathroom wasn’t cleaned well.

4

Veronica

Jul 3, 2024

·

Stayed 1 night

The night staff was annoyed that we were there. The lobby reeked of chemical cleaner. Our room had dirty carpet and the floor in the bathroom was sticky. In the morning, the breakfast staff was rude to my 11 year old. The milk cartons were soured and the coffee was empty. Breakfast was supposed to be served from 6:30-9:30, we arrived at 8:30. I would not recommend, nor will I stay there again.

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Rooms

Rooms are generally comfortable, with many noting supportive beds and some spacious layouts. However, a few reported maintenance issues (locks, leaks, faulty appliances), occasional noise, and an uncomfortable sofa bed; room size can feel small in some units.

Related guest reviews

8

Charles

Jul 26, 2024

·

Stayed 1 night

Rerooms were clean but on the small sideally enjoyed the staff. Very friendly.

6

Jacob

Feb 9, 2024

·

Stayed 3 nights

The property was not terrible but it was not good either. We had one of the larger rooms (it read it slept 7- not sure where the 7th person would have slept). We had two queen beds and a pullout couch. The queen beds were not comfortable but we managed. Just a few aches the next day. The pullout bed was horrible, the springs could be felt when you laid down. We asked the lady at the desk, who phoned her manager to assist us, with providing another bed from another room or some other solution, we were told we just had to deal with it. So we used several extra blankets to try to make it tolerable for our two younger children who had the unfortunate experience of sleeping on this bed. The hotel was decently clean, except for the large circle stain on the pull down curtain (not sure what happened here) and we had to request new sheets on the pull out as it had stains on the sheets too. Breakfast was what you would expect from a hotel like this, nothing special but edible. The area looks pretty rough surrounding the hotel, but we didn’t have any problems and they kept the main entrance locked down at all times. If you have low expectations then you won’t be disappointed in staying here, however if you are looking for a relaxing stay, this is probably not the place for you.

10

William

Nov 3, 2024

·

Stayed 2 nights

I think the room looked great, but outside my window there were bullet holes and it looked EXTREMELY desolate.

10

Tammy

Dec 30, 2024

·

Stayed 1 night

This property was nice and roomy.

6

juana

Sep 30, 2023

·

Stayed 3 nights

The door lock was broken at some point and never fixed. The bathroom above room106 is leaking and the paint is bubbling. I was told prior to booking that this hotel was near the French Quarter, in reality it is about 15 minutes by car.

8

joyce

May 28, 2023

·

Stayed 1 night

This facility was clean and well updated. Two small things: the coffeemaker in our room didn't work and the bathroom door wouldn't lock when it was closed. We would stay here again.

10

Danielle

Nov 12, 2024

·

Stayed 3 nights

Room was extremely clean and bed was very comfortable.

10

Traci

Feb 28, 2025

·

Stayed 1 night

We booked this hotel after deciding to come into New Orleans a day before our scheduled trip. The hotel had great parking, clean and comfortable beds. The free breakfast in the morning was also good. Would recommend this hotel to families and anyone looking for a stay outside of downtown.

10

Michelle

Jun 11, 2023

·

Stayed 3 nights

The noisy people above me

10

Tuyet-Hoa

Jun 11, 2025

·

Stayed 1 night

I like the spacious room and comfortable beds. The entrance from the road was bumpy. Other than that, we enjoy our stay. Thank you!!

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Service

Staff are widely described as friendly, accommodating, and helpful, with several standout front-desk and breakfast team mentions. Still, a number of guests reported problems such as billing mistakes, unprofessional interactions, slow or missed housekeeping, and disorganized check-in.

Related guest reviews

10

Ralph

Jul 14, 2025

·

Stayed 4 nights

A great experience... parking was safe, Amanda at the front desk was amazing, breakfast was good... we'll definitely return!

2

Amy

Jun 16, 2024

·

Stayed 1 night

The security guard Byron Martinez was rude and un accommodating. I left a review of his behavior on expedia and will email to holiday inn branch corporate. I will also refrain for booking a holiday inn/ or inn express again

10

KIMBERLY

Feb 24, 2025

·

Stayed 4 nights

The beds were comfy. The staff was friendly. The breakfast was good. The hotel was clean. Good stay!

10

Karen

Jul 17, 2025

·

Stayed 2 nights

Lady in the front desk was so kind to us. We were really afraid of the tropical storm and she calmed us down. Staff members were amazing! We really enjoyed our stay. Thank you so much!!

2

Perla

Mar 24, 2025

·

Stayed 2 nights

The manager was being rude when I complained about the television they blamed me for it. They sent a security guard to check the tv with a gun on his holster. No fixes were made cause he is not a repairman so they decided to move us to a two bed room. I refused because I needed a sofa for the third person. I asked for a discount that night and she refused and checked me out that same night.

10

Jessica

Mar 19, 2025

·

Stayed 1 night

The facility was great, just what we expect from our many stays at different holiday Inn expresses. We had an issue with getting a rental car and the staff went above and beyond helping us. They even made phone calls trying to help us find a rental car. I would travel out of my way to stay here again if I ever ended up in New Orleans again.

4

Sergio

Jul 12, 2024

·

Stayed 1 night

Had pre-payed through Expedia and was charged again at check in, receptionist couldn’t explain to why she charged me. Had to wait for next employee shift to be able to get a refund which I had to beg, manager explained they couldn’t get Expedia’s card number to charge (never heard of this used Expedia plenty of times without issue), finally was able to get a refund. Place was clean, but had that charge issue. Ask, Ask, Ask what the charges are for.

2

Unrikee

Oct 1, 2023

·

Stayed 1 night

Check in staff unorganized

10

Kierra

Jun 30, 2025

·

Stayed 3 nights

This hotel was everything I asked for! Great breakfast, they didn’t have all the same items each morning. I loved that they switched it up! The breakfast attendant Ms.Lucy was super sweet and helpful! Savanna the front office representative was soooooo helpful and nice! Loved the pool, nice and warm! Every single worker there was so nice and attentive! Definitely will be my go to hotel!

4

Veronica

Jul 3, 2024

·

Stayed 1 night

The night staff was annoyed that we were there. The lobby reeked of chemical cleaner. Our room had dirty carpet and the floor in the bathroom was sticky. In the morning, the breakfast staff was rude to my 11 year old. The milk cartons were soured and the coffee was empty. Breakfast was supposed to be served from 6:30-9:30, we arrived at 8:30. I would not recommend, nor will I stay there again.

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Location

Located off major highways about a 15-20 minute drive from the French Quarter, making it convenient for drivers and cruise travelers. Several reviews describe the surrounding neighborhood as rough or desolate, though many felt secure on the property.

Related guest reviews

10

Binita

Feb 21, 2025

·

Stayed 3 nights

Every thing around was abandoned. But the Holiday was amazing. Rooms, breakfast, lobby bathrooms, dinning area, and information center all were great. Even though it seem to be in the hood it was safe!!! I loved my stay!!! I’ll be back

10

Lovie Lee Wells

Nov 12, 2024

·

Stayed 4 nights

The property was easily accessible to a major highway and secure premises. The morning breakfast was good.

10

William

Nov 3, 2024

·

Stayed 2 nights

I think the room looked great, but outside my window there were bullet holes and it looked EXTREMELY desolate.

10

Jonathan

May 6, 2025

·

Stayed 1 night

Convenient to NASA

10

Kimberly

Apr 24, 2025

·

Stayed 1 night

This hotel is great! Highly recommend. It’s clean, breakfast was excellent, and very convenient location that had a safe feeling. Will definitely stay again.

10

Tammy

Mar 18, 2024

·

Stayed 1 night

Perfect place to stay when heading to the cruise port.

6

juana

Sep 30, 2023

·

Stayed 3 nights

The door lock was broken at some point and never fixed. The bathroom above room106 is leaking and the paint is bubbling. I was told prior to booking that this hotel was near the French Quarter, in reality it is about 15 minutes by car.

10

Ann

Feb 8, 2025

·

Stayed 1 night

Nice and clean. Everything you would expect from a holiday inn. The neighborhood is pretty sketch though.

8

Andy

Apr 4, 2023

·

Stayed 2 nights

It was affordable and only 15-20 mins from the French quarter.

10

Traci

Feb 28, 2025

·

Stayed 1 night

We booked this hotel after deciding to come into New Orleans a day before our scheduled trip. The hotel had great parking, clean and comfortable beds. The free breakfast in the morning was also good. Would recommend this hotel to families and anyone looking for a stay outside of downtown.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is consistently praised for being hot, tasty, and kept stocked, with some variety across days. A small number of reviews noted service lapses or items not properly maintained.

Related guest reviews

10

Ralph

Jul 14, 2025

·

Stayed 4 nights

A great experience... parking was safe, Amanda at the front desk was amazing, breakfast was good... we'll definitely return!

10

Kevin

Oct 23, 2023

·

Stayed 3 nights

Everyone on staff here were very pleasant, from the desk personnel to the lady who took care of us at breakfast. The hotel is quite clean.

10

KIMBERLY

Feb 24, 2025

·

Stayed 4 nights

The beds were comfy. The staff was friendly. The breakfast was good. The hotel was clean. Good stay!

10

Rodericus

Oct 12, 2025

·

Stayed 2 nights

Very safe parking. Breakfast was good

10

Tarsha

Sep 3, 2023

·

Stayed 4 nights

Great breakfast and friendly staff. Love the cookies

10

Larry

Oct 9, 2023

·

Stayed 1 night

Property is very clean and well cared for. Great breakfast. The room was awesome, love the big TV with the adjustable arm.

10

Traci

Feb 28, 2025

·

Stayed 1 night

We booked this hotel after deciding to come into New Orleans a day before our scheduled trip. The hotel had great parking, clean and comfortable beds. The free breakfast in the morning was also good. Would recommend this hotel to families and anyone looking for a stay outside of downtown.

8

Chassity

Oct 25, 2024

·

Stayed 1 night

The staff was friendly. The room was very clean. Their breakfast buffet food was pretty good. They made sure to constantly restock the food as more people would come to make their plates. One food item that stood out to me was the biscuits and gravy. I remember as a kid, I didn’t like biscuits and gravy, but when I tried theirs it was really good.

10

Kierra

Jun 30, 2025

·

Stayed 3 nights

This hotel was everything I asked for! Great breakfast, they didn’t have all the same items each morning. I loved that they switched it up! The breakfast attendant Ms.Lucy was super sweet and helpful! Savanna the front office representative was soooooo helpful and nice! Loved the pool, nice and warm! Every single worker there was so nice and attentive! Definitely will be my go to hotel!

4

Veronica

Jul 3, 2024

·

Stayed 1 night

The night staff was annoyed that we were there. The lobby reeked of chemical cleaner. Our room had dirty carpet and the floor in the bathroom was sticky. In the morning, the breakfast staff was rude to my 11 year old. The milk cartons were soured and the coffee was empty. Breakfast was supposed to be served from 6:30-9:30, we arrived at 8:30. I would not recommend, nor will I stay there again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $115	3 $115	4 $118	5 $124	6 $243	7
8 $128	9 $100	10 $98	11 $96	12 $97	13 $168	14 $257
15 $101	16 $96	17 $97	18 $98	19 $113	20	21
22 $97	23 $97	24 $98	25 $97	26 $104	27 $183	28 $176
29 $94	30 $95

Su	Mo	Tu	We	Th	Fr	Sa
		1 $93	2 $91	3 $99	4 $137	5 $172
6 $104	7 $95	8 $95	9 $99	10 $95	11 $185	12 $183
13 $99	14 $95	15 $93	16 $95	17 $108	18 $129	19 $141
20 $95	21 $93	22 $85	23 $89	24 $93	25 $124	26 $112
27 $95	28 $95	29 $97	30 $102	31 $186

Holiday Inn Express New Orleans East by IHG

Prices for Holiday Inn Express New Orleans East by IHG

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed

Standard Room

Standard Room, 1 King Bed

Guest reviews of Holiday Inn Express New Orleans East by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Holiday Inn Express New Orleans East by IHG

Considering this hotel for your New Orleans trip?

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