Is parking available at the property?

Limited covered parking is available on-site. Valet parking is also offered for a fee of USD 52 per day, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed at the property with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features elevators, stair-free paths to the entrance, wheelchair-accessible public washrooms, and limited wheelchair-accessible facilities. Additionally, there is elevator access that is wheelchair accessible.

Where is the property located in relation to key landmarks?

The hotel is centrally located in New Orleans, just a 3-minute walk from Bourbon Street and 6 minutes on foot from New Orleans Musical Legends Park. It is approximately 0.8 miles from Jackson Square and 0.9 miles from Café du Monde.

What are the policies for guests staying with children?

Up to 2 children aged 21 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of USD 25 per night. Requests for rollaway beds must be made in advance and are subject to availability.

Hampton Inn & Suites New Orleans Downtown

Average nightly price at Hampton Inn & Suites New Orleans Downtown (French Qtr Area) by month, last 12 months (USD)
Month	Average price
January	$127
February	$181
March	$180
April	$184
May	$138
June	$112
July	$104
August	$97
September	$142
October	$189
November	$150
December	$133

What guests think

At Hampton Inn & Suites New Orleans Downtown (French Qtr Area), travelers consistently praise the central, walkable location near Canal and Bourbon Streets, along with generally friendly staff and a popular free hot breakfast that many find generous and convenient.

Rooms are often spacious and quiet, but comfort and upkeep vary, with reports of hard or sagging beds, dated furnishings, weak or noisy AC, and spotty in-room Wi‑Fi. Cleanliness is generally acceptable yet inconsistent; recurring comments cite moldy showers, musty odors, and housekeeping that skips days unless requested. Parking relies on valet or nearby garages and can be expensive or crowded, and some guests encountered elevator delays while noting the surrounding blocks can feel sketchy after dark. Expect a convenient base with friendly vibes, tempered by uneven maintenance and downtown trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is via valet or nearby garages and can be pricey or hard to secure at busy times. Some guests also reported elevator outages or delays.

Related guest reviews

8

Timothy

Jul 7, 2024

·

Stayed 3 nights

Perfect location! Easy walk to the French Quarter. The St Charles street car stopped in front of the hotel and took us to the Garden District. $50 to park each day w/ valet. My family felt safe at the hotel. Nice stay!

8

Ray

Jun 25, 2025

·

Stayed 2 nights

Valet was wonderful.

8

Kristy

Jun 20, 2023

·

Stayed 3 nights

Hotel was clean. Most of the staff was friendly. Biggest issue was over the weekend they went down to one elevator working. The wait time for an elevator was substantial. Also they didn’t seem to have a service elevator so guests were shoved in with cleaning carts. I didn’t like that.

8

Eric

Jun 3, 2024

·

Stayed 1 night

The parking was not great

6

Evelanor

May 14, 2025

·

Stayed 4 nights

Older hotel, but overall in good condition. Staff we encountered was friendly. Walking distance to French Quarter/shops/restuarants. We appreciated the complimentary breakfast/coffee. Things we did not like…we stayed 4 nights, housekeeping only came to clean Rm ONCE. I had to ask the front desk for more towels/empty trash. Area gets a bit sketchy at night. Valet is pricey at $48/night. However, Car isn’t needed unless you are going far out of the area. If we visit again, we’d just uber.

6

Gary

Apr 11, 2024

·

Stayed 2 nights

Parking was not available ON property. Panhandlers right outside the door Parking lot not safe Room window view “613” was Horrible!

10

Torrance

Feb 22, 2024

·

Stayed 4 nights

This hotel only provides valet parking which is $44 to $55 per day and if you decide not to use that, There is a public parking structure called ezpark next door to the hotel that charges $30 for 12-24 hrs parking. But the hotel is a good clean safe hotel to stay in for the the Mardi gras an other New Orleans events.

4

Michael

Apr 4, 2023

·

Stayed 2 nights

I arrived and found no one at the desk for a few minutes. When someone came out, they began checking me in, I paid for my valet, and then someone came over and said valet was full and self parking was closed too. After a bunch of waiting and talking to people, I was told we’d be the last car in for the night. (It was around 7pm, not late.) Once I got outside, the valet told me he couldn’t take my car because it was full. Eventually he said he’d make it work and he did, but it was a mess and took a lot of time. Once we got up to our room, our keys did not work. We tried multiple times and eventually someone opened the door to tell us the room was occupied. It was the correct room number. We went back downstairs, had to wait in a line of people, and then the staff were confused by what was happening and didn’t seem to know how to proceed. Eventually they gave us a different room and we had to go back up with all of our stuff again. This whole process was challenging with three kids. When we finally got to our room, we discovered that there were not sheets on the pull out bed. We called and asked for sheets, but they delivered a bag with five bars of soap and a shampoo and conditioner. We then called again and received sheets. We also only got 3 towels for 5 people. The breakfast was lovely and it was a good spot to stay for us to explore New Orleans.

8

Zarin

Dec 28, 2023

·

Stayed 1 night

Great service! G reat location. Have to pay for parking,valet or garage, which is a block away. Nice breakfast.

6

David

Jan 2, 2023

·

Stayed 19,358 nights

Not enough staff to man the desk, check in took too long, had to park in the EZ park area, no spaces left in this garage, should not be booking too many people , not able to access the hotel parking

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the property clean, but feedback is inconsistent, with recurring notes of moldy or musty bathrooms, occasional pests, and rooms not serviced during stays.

Related guest reviews

6

vaughn

Jul 17, 2023

·

Stayed 3 nights

The room was musty and smelled like an old drunk.

4

Adeniyi

Jun 24, 2025

·

Stayed 1 night

The room wasn’t clean, the main entrance stinks. Not returning here.

6

Sonia

Feb 6, 2024

·

Stayed 4 nights

Location is great, walking distance to convenient stores if needed. Close to street car access, if needed. There is a bakery/cafe 5 steps away from the hotel entrance (vegan friendly). I like the size of the 2 queen bed suite, great for a family or you and your bestie! Staff at the front were nice. The main con for me was the cleanliness of the room and bathroom. There was black mold in and around the shower. I was able to contact the front desk to let them know, the housekeeper tried her best with instructions from her supervisor. Long story short, we weren’t able to switch rooms of the same caliber (suite) due to no availability. Due to cleanliness I would not stay there again.

6

Janeen

Sep 23, 2023

·

Stayed 2 nights

This property could definitely use some updates. Also when I check in my room I discovered maintenance had left a tray of paint in the room

8

Mark

Feb 27, 2025

·

Stayed 5 nights

Not clean.

8

William

Sep 26, 2023

·

Stayed 2 nights

Woke up the first morning and the desk were covered in tiny ants, got moved to another room. Good breakfast! Nice stay! Close walking to French Quarters! Our 2nd time here at this hotel.

4

Anthony

Jun 5, 2023

·

Stayed 3 nights

I checked in on a Thursday 06/01/23 and stayed until 06/04/23. During my entire stay my room was never cleaned. I didn't receive any maid service the entire time I stayed there.

10

Meredith

Mar 30, 2025

·

Stayed 1 night

The property and our room are extremely clean and surprisingly quiet to be so close to some of the high crowd areas. Love that there was an affordable room to accommodate our family of 5 without having to separate, and after a long day of travel we were very thankful to be welcomed to check-in early and stretch out before a walk to dinner and down Canal!

2

Jeremy

Oct 2, 2023

·

Stayed 3 nights

I’ve stayed at this location a few times on my many visits to New Orleans. They were doing renovations the last two times I visited. I don’t know where to start on this visit. First, I don’t know if the valet guys were new but they were horrible. They were not friendly and there wasn’t a system in place to make sure there was order. There was no management on duty to help them. However, I still had to pay $44.00 plus tax. I was there for 3 nights and the last night Sunday (a game day) which I wasn’t aware. I had to wait 1.5-2hrs before my car was parked. I arrived before many other people but more of the Caucasian customers were getting their vehicles taken but not mine. I asked the valet gentleman and he damn near snapped my head off. Secondly, upon arrival for check in i was not recognized as a Hilton honors member. I was not offered the complimentary items like I have been numerous times before which was disappointing. Lastly, I was placed on the 14th floor which I loved but my whole room smelled like SEWER WASTE. I informed the front desk but was not moved, nothing was rectified or offered etc. Where is the customer service? I’m not sure if I could ever stay here again.

4

Gary

May 21, 2025

·

Stayed 3 nights

The valet service was not worth the $48.00 per night cost. The room was ok, but the closet was too small for two people. The shower fixtures did not work correctly. The tub was dirty and the waste baskets were too small. I would probably think twice if i had to choose this place to stay again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and quiet, yet quality varies. Common issues include firm or sagging beds, dated furnishings, dark views, intermittent in‑room Wi‑Fi, and maintenance problems like weak AC or leaks.

Related guest reviews

6

Kourtney

May 26, 2024

·

Stayed 2 nights

Overall ok, location is perfect as it a block from Canal street. Bed was too firm/hard, lighting is room needed to be better (entry way light and other light for brightness) windows faced a building so very little light came in.

8

Laura

Jun 18, 2025

·

Stayed 4 nights

Convenient location. The bed wasn’t very comfortable!

6

Steven

Mar 16, 2024

·

Stayed 2 nights

The location was great. The bed was not comfortable and sagged to the middle. The pillows were poor and need replacing. We are heading home with bad backs!

6

Vibha

Jun 8, 2025

·

Stayed 3 nights

Ok stay, AC not working great, they only clean rooms alternate days, WiFi is horrible. Breakfast is good!

8

JIMMIE

Apr 3, 2023

·

Stayed 1 night

The room was huge and really comfortable. We had a leak at the door from ac and went to call and tell someone but the phone didn't work.

8

Tina

Apr 11, 2023

·

Stayed 3 nights

The location is good, close enough to everything but far enough away so you can sleep. The room was big, but very dark. We were at the back facing a wall and there was no central light, just lamps that had to be turned off individually. I didn't mind facing the wall as it was definitely quieter at the back of the building, but why have all hotels gone with no central light. The fridge in the room was old and extremely noisy, we had to unplug it to be able to sleep. On the positive it was the comfiest bed I had slept in, in 3 weeks in the US. There is HBO so you can watch TV without the endless adverts. The breakfast was good for American standards. You can have room cleaning if you ask for it, this is not a flashy hotel, but it was clean and comfy and that's all I really needed. Would stay here again. I would say that this is the 3rd time I've been to NOLA and it seems to have suffered/become a lot more dodgy since Covid. Lots of homeless and strung out people even just one door way from the hotel. I would just be a little more savvy and keep your wits about you.

8

Kyra

Dec 1, 2025

·

Stayed 2 nights

The overall stay was really good. The room was very spacious and comfortable for our family. It was also in a great location...walking distance from the Superdome.

10

Kent

Dec 23, 2022

·

Stayed 1 night

All great except for the hotel internet, which is oversubscribed and can't handle more logins. Cell works well.

10

Shawna

Aug 15, 2025

·

Stayed 1 night

This was a great hotel in a great location. Close to everything, helpful staff, clean rooms and large rooms available for families. We loved our stay!

8

Alison

Apr 23, 2023

·

Stayed 5 nights

The staff were lovely. The morning breakfast that was included was perfect. The rooms could be cleaned with a little more detail and the wifi kept cutting out. Otherwise, it was a great location and pleasant staff.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and accommodating, with helpful front desk and valet teams. Still, some experienced check‑in errors and slow responses to requests.

Related guest reviews

10

Joshua D

Sep 15, 2024

·

Stayed 4 nights

Hotel was great. Bed was only issue. Old/boxy. Breakfast was great with lots of options. Can't say enough about how helpful and friendly staff were. Front desk helped with taxi service, and valet service was impeccable. Door men were friendly and helpful. They deserve all the tips.

10

LuAnne

Mar 19, 2025

·

Stayed 1 night

The front desk staff Monday late afternoon/evening, Tuesday morning and afternoon were wonderful. They were very helpful with the easiest way to get places, after Google wanted to send us a roundabout way. They also held our bag during the day until we went to catch the train.

10

MaKira

Nov 7, 2025

·

Stayed 3 nights

I was given the keys to an already occupied room. After arriving 3 hours later than my expected time due to delayed flights— I walked in on someone sleeping. I had to wait half the morning/day for towels from house keeping.

10

David

Apr 16, 2025

·

Stayed 8 nights

Great stay, Elijah (reception), Rebecca (breakfast) and Camille (room controller) were superb. Comfy bed, great room, excellent location for Canal St/French Quarter. Even provided gluten free food on request.

4

Krystal

Oct 13, 2023

·

Stayed 2 nights

This property was conveniently located and extremely walkable but the service and staff made it hard to rate this property higher. We ran out of toilet paper and it took over two hours and multiple calls to get some brought to the room. We asked for new towels in day 2 and were told we could only have two sets in a room with 4ppl. While I understand they were busy, if I call first then I should receive what I asked for. Staff informed me “We can’t, cause we need towels for the morning if someone calls but you can call back in the morning and see if we have more because we get our shipment tomorrow.” Between the toilet paper and towels it made it hard to rate my stay higher.

2

Nancy

Mar 11, 2024

·

Stayed 1 night

Don’t stay here especially if you booked through a third party. Staff reminds you of that constantly for some reason. Even though I am a Hilton Honors Member, I did not receive any benefits or recognition. Had a room that the shower door was off track. Wouldn’t shut. Huge mess. Had to clean it up myself. My husband actually fixed it for the hotel but they didn’t even acknowledge that. Toilet spurted up on floor when flushed. I was told sorry for the inconvenience. Ugh! So disappointed . Next Hilton in Memphis I stayed at the next night thanked me for being a member and gave me water etc,,, what the heck New Orleans!

10

Selvan

Apr 6, 2023

·

Stayed 3 nights

Check in was great. We arrived early but they were able to accomodate us. The front desk agent Precious was very nice and attentive. She showed us great hospitality and made our stay wonderful.

8

Michelle

Oct 27, 2023

·

Stayed 3 nights

The guy who checked us in was excellent. I wish I had his name. He was the definition of customer service. The complaint I had was in getting the room cleaned. I asked that it be done and it never happened. They sent up some towels and no sheets. We basically cleaned ourselves left the bagged garbage outside the door where it stayed for 2 days (smh). For me, part of the ambiance of a hotel stay is coming back to a clean room. That did not happen and that’s disappointing.

10

Donna

Aug 11, 2025

·

Stayed 2 nights

Jamie at check in desk very friendly and welcoming. Made sure rooms were as requested. Rooms spacious and very comfortable.

2

Jeremy

Oct 2, 2023

·

Stayed 3 nights

I’ve stayed at this location a few times on my many visits to New Orleans. They were doing renovations the last two times I visited. I don’t know where to start on this visit. First, I don’t know if the valet guys were new but they were horrible. They were not friendly and there wasn’t a system in place to make sure there was order. There was no management on duty to help them. However, I still had to pay $44.00 plus tax. I was there for 3 nights and the last night Sunday (a game day) which I wasn’t aware. I had to wait 1.5-2hrs before my car was parked. I arrived before many other people but more of the Caucasian customers were getting their vehicles taken but not mine. I asked the valet gentleman and he damn near snapped my head off. Secondly, upon arrival for check in i was not recognized as a Hilton honors member. I was not offered the complimentary items like I have been numerous times before which was disappointing. Lastly, I was placed on the 14th floor which I loved but my whole room smelled like SEWER WASTE. I informed the front desk but was not moved, nothing was rectified or offered etc. Where is the customer service? I’m not sure if I could ever stay here again.

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AI-generated summary based on recent guest reviews

Location

Central and walkable to Canal Street, Bourbon Street, and the French Quarter. Several reviews mention the immediate area can feel dirty or sketchy after dark.

Related guest reviews

8

Timothy

Jul 7, 2024

·

Stayed 3 nights

Perfect location! Easy walk to the French Quarter. The St Charles street car stopped in front of the hotel and took us to the Garden District. $50 to park each day w/ valet. My family felt safe at the hotel. Nice stay!

10

Subrina

Aug 11, 2025

·

Stayed 2 nights

Best location to access everything

10

Heather

Jul 18, 2025

·

Stayed 1 night

Great hotel! Great breakfast! I was uncomfortable outside the hotel. It was not very safe after dark.

10

Yamil

Apr 6, 2024

·

Stayed 4 nights

Great location walking distance to the quarter Sadly many homeless people surrounding the hotel entrance.

10

Marie

Mar 18, 2023

·

Stayed 3 nights

The location was ideal for the NOLA experience. Close to Bourbon St. yet quiet. Close to street cars on Canal St. Easy connection with Hop-on-Hop-Off which is a must to see the different neighborhoods of New Orleans. Breakfast was a great add on, and rooms was nice and clean. Staff Precious was helpful, knowledgeable and connected us to a wonderful taxi driver David. I would definitely stay again.

6

Madeleine

Oct 2, 2023

·

Stayed 1 night

Good location next to French quarter

10

Robert

Jul 2, 2025

·

Stayed 3 nights

Great location if you are trying to stay near bourbon street. Clean room, and the breakfast was good.

10

Joseph

May 11, 2025

·

Stayed 4 nights

Parking lot adjacent to hotel. Restaurants within a half of a block. Bourbon street within several blocks. Very quiet at hotels. Staff very nice. Will stay again.

10

Travis

Aug 2, 2025

·

Stayed 3 nights

Great location

10

Van T

May 3, 2025

·

Stayed 1 night

1 block away from Bourbon st and 10 minutes walk to river walk, Ceasars palace and French quater.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised as hot and plentiful, though some found it bland or noted items ran out before closing. There is no on‑site restaurant or bar.

Related guest reviews

8

Shakana

Mar 2, 2023

·

Stayed 4 nights

The only complaint that I have about this property is that breakfast was supported to be until 10am but every day during our stay there the food would run out by 9:30am and nothing new was put out. This is misleading since the times for for breakfast are from 7-10am

10

Bridget

Nov 17, 2025

·

Stayed 1 night

We enjoyed the convenient location and large breakfast selection

10

Bernadette

Jun 23, 2025

·

Stayed 2 nights

spacious, hot breakfast with a lot of options, walkable to canal st and bourbon for restaurants.

6

Georgeann

Mar 28, 2025

·

Stayed 4 nights

Convenient to Canal and Bourbon Sts and streetcars. Toilets are about 13” high. If you have back issues, beware. Decent breakfast, but no bar or other food. Staff and valet were great. Lobby seating was old, sagging, and somewhat dirty.

10

PRISCELLA

Aug 23, 2025

·

Stayed 3 nights

The hotel was good and so was breakfast

6

Saulius

Mar 1, 2025

·

Stayed 1 night

Absolutely average. Room clean but facing on a wall. Bathroom clean. I didn't like the breakfast they offer, only american stuff (eggs and bacon): no expresso coffee, no croissants, no cakes, maybe one kind of cheese. Jam was industrial. To make breakfast were available waffels (Do it yourself, waiting list), donuts (to warm up), bread... that's it. Also the service is not very efficient, I wanted another cup of coffee but we had to wait for it. Very good location anyway.

10

Anthony michelle

Jun 9, 2025

·

Stayed 4 nights

Was a wonderful experience the hotel was clean and breakfast was great.

8

Lynn

Aug 27, 2023

·

Stayed 3 nights

Customer service was good. Camille gets kudos for her excellent services. Valet staff very accommodating. Walking distance to Bourbon Street, River walk and shopping. Negative, no indoor restaurant.

8

Kanesia

Mar 9, 2024

·

Stayed 3 nights

I love staying at the Hampton in Carondelet bc it’s close to everything and they offer free breakfast. However, on this busy, the free breakfast was less than desirable. The eggs were watery-tasting. We only had grits/oatmeal 1 out of 3 days of my visit. The never gave bacon as an option, just tasteless sausage patties and links.

10

Jameca

Jul 18, 2024

·

Stayed 3 nights

The Breakfast was Amazing!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $137	3 $135	4 $163	5 $221	6 $420	7
8 $167	9 $125	10 $125	11 $125	12 $154	13	14 $441
15 $167	16 $116	17 $115	18 $116	19 $167	20	21 $337
22 $129	23 $115	24 $116	25 $116	26 $125	27	28
29 $139	30 $144

Su	Mo	Tu	We	Th	Fr	Sa
		1 $179	2	3	4	5 $355
6 $296	7 $121	8 $126	9 $131	10 $236	11	12
13	14 $267	15 $139	16 $121	17 $121	18 $121	19 $124
20 $112	21 $121	22 $121	23 $130	24 $130	25 $139	26 $184
27 $141	28 $142	29 $134	30 $213	31 $290

Hampton Inn & Suites New Orleans Downtown (French Qtr Area)

Prices for Hampton Inn & Suites New Orleans Downtown (French Qtr Area)

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed

Room, 1 King Bed, Mobility Accessible

Room, 1 King Bed with Sofa Bed, Microwave

Studio, 1 King Bed with Sofa Bed, Mobility Accessible (Roll-In Shower)

Room, 1 King Bed, Microwave

Room, Multiple Beds

Suite, 1 King Bed, Microwave

Studio, Multiple Beds, Mobility Accessible

Room, 2 Queen Beds, Microwave

Room, 2 Queen Beds, Mobility Accessible

Studio, Multiple Beds

Guest reviews of Hampton Inn & Suites New Orleans Downtown (French Qtr Area)

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hampton Inn & Suites New Orleans Downtown (French Qtr Area)

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