Is parking available at the property?

Yes, covered valet parking is available at a fee of USD 46 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

To-go breakfasts are available for a fee, approximately USD 14.95 for adults and USD 6.95 for children. Serving hours are weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Does the property allow pets?

Yes, pets are allowed with a pet fee of USD 50 per accommodation, per stay, and a pet deposit of USD 50 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 11:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features elevators, wheelchair-accessible facilities, including a registration desk, public washrooms, and meeting spaces. There is also a wheelchair-accessible pool and a stair-free path to the entrance.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in New Orleans, just steps from Immaculate Conception Church and within a 10-minute walk of Lafayette Square. It is 0.5 miles from Saenger Theatre and 0.6 miles from Audubon Insectarium.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds at a fee of USD 25 per night. Advance request or confirmation is required for rollaway beds.

Hilton Garden Inn New Orleans French Quarter

Average nightly price at Hilton Garden Inn New Orleans French Quarter/CBD by month, last 12 months (USD)
Month	Average price
January	US$110
February	US$177
March	US$165
April	US$163
May	US$140
June	US$102
July	US$110
August	US$92
September	US$154
October	US$156
November	US$133
December	US$117

What guests think

At Hilton Garden Inn New Orleans French Quarter/CBD, guests consistently praise the walkable location near Bourbon Street and friendly staff, while experiences vary with dated furnishings, intermittent maintenance issues, inconsistent housekeeping, elevator noise, and parking or valet hassles.

Rooms range from spacious with city views to outdated with hard or uncomfortable beds, noisy near elevators, and occasional A/C or plumbing problems. Facilities draw mixed feedback: a small rooftop pool that is sometimes closed or not well kept, unreliable ice machines, and confusing building entry. Breakfast and on-site dining receive uneven reviews, from tasty meals to slow service and extra charges. Overall, expect a convenient base with variable comfort and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool is small, and several guests found it closed or not well maintained; ice machines and some safes did not work. Parking and entry are often confusing or inconvenient.

Related guest reviews

8

Trista

29 Apr 2024

·

Stayed 6 nights

This was a pretty good place within walking distance of downtown and the French Quarter. The entry setup feels safe but some places walking around feel a little sketchy and are smelly. The bar is closed - possibly permanently. It’s very convenient having a full breakfast and dinner ordering option, though the breakfast was often pretty slow which made me late for a meeting. Much of the staff was helpful.

6

Victoria

7 Jun 2025

·

Stayed 2 nights

Pool was closed! I reserved there because of the pool. Totally dissappointed!!!!

10

Shannon

10 Jun 2024

·

Stayed 3 nights

This was recommended by a friend. Clean rooms, friendly staff and the pool was cold - on the roof in the summer! We enjoyed our stay!

8

Stephanie

9 Mar 2025

·

Stayed 2 nights

Excellent customer service at the front desk. The entrance is a bit confusing. If you’re driving, parking is inconvenient, it’s preferable to walk. Great location.

6

david

8 Jun 2025

·

Stayed 1 night

Pool was closed ! Ice machines didint work . Had to go to different floors to find one that worked. Rooms were just okay. Location is the only reason to justify staying there again .

6

Desiree

1 May 2023

·

Stayed 7 nights

you are paying for location only! the roof top pool is a joke. small and 3 feet deep. our window looked into another guest room, safe did not work and bathroom light would not shut off. though staff notified, nothing fixed

8

dasia

24 Mar 2025

·

Stayed 1 night

Convent parking garage is terrible

10

Jennifer

1 Jan 2025

·

Stayed 1 night

Pool on the roof

8

Jeanette

7 Jul 2023

·

Stayed 4 nights

The Hilton Garden Inn French Quarter/CBD is located conveniently close to the French Quarter & central business district. It's walking distance from public transportation and businesses (i.e., restaurants, shopping, entertainment, etc.). I like the fact this location has a self-service laundry facility, fitness center, & rooftop pool. Only wished that the hotel offered free hot breakfast. Otherwise, this hotel was an excellent stay!

6

Anitra

12 Jul 2025

·

Stayed 4 nights

The air conditioning was not working properly in the hotel lobby. It was extremely hot.

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Cleanliness

Cleanliness feedback is mixed: many found rooms clean and fresh, but others reported dirty carpets or bathrooms, odors, stained linens, and inconsistent housekeeping.

Related guest reviews

6

Jasmine

4 Aug 2025

·

Stayed 3 nights

The carpet in our room was filthy, actually needs to be deep cleaned. The faucet on the sink was extremely loose and the bedding was dirty. On the 2nd room, the door was literally off the hinges and you have to push it woth your shoulder to open it or lift and close so it doesnt slam hard from yakining it clsed. Also one when we stopped in the lobby to buy some waters, the staff member had a mouth full of candy and continued to pop the candy in his mouth and try to talk at the same time and wipe his hands all over his pants. It was very unsettling and unprofessional to be honest. Finally, the valet sevice took over 25 minutes to retrieve our vehicle when we needed to make a run to the airport.it was not convenient at all.

2

Alexia

28 Nov 2024

·

Stayed 1 night

The hotel room was dirty. They had to give us a second room because of the filth and room issue.

6

Jaime

18 Apr 2025

·

Stayed 2 nights

Very difficult parking but offered garage. Unfortunately only daily rates so needed to pay a full day when our flight didn’t get us to the hotel until 4am. Our room was downgraded. Front desk staff was not available. Pantry in lobby not stocked with water or any beverages. Downgraded room was not clean. Rust and hair in shower. Black marks on the sheets of one bed. Blue stains on pillowcases.

10

James

15 Jun 2023

·

Stayed 5 nights

The hotel staff were very helpful. The 2 times we needed something, they were there within a few minutes. Our room was clean & spacious. The bed was very comfortable. Room key was required to go anywhere in the hotel, which added to the security. There were lots of great restaurants close by.

8

Amanda

22 May 2025

·

Stayed 4 nights

Room was clean, location was convenient

6

Patricia

28 Feb 2023

·

Stayed 3 nights

The entrance to the building could have been cleaned more often as well as the elavators. The maid did not sweep/vacuum bathroom or room same dirt on the floor and carpet sonce we arrived. The shower leaked all the time.

10

Melissa

14 Mar 2023

·

Stayed 1 night

The staff were all very polite and professional. I felt safe in the area, away from the highly trafficked areas. The rooms were clean and comfortable.

6

Kim

27 Dec 2023

·

Stayed 7 nights

Hotel is in a good location, but the beds left much to be desired compared to other Garden Inn locations. The sheets didn't fit the bed and the mattress cover was visible every morning. The mattress was uncomfortable and the pillows were awful. The carpet was just gross in the room. The staff was very friendly and we liked that we were in walking distance of all the things we wanted to see.

8

Russell

23 Apr 2024

·

Stayed 3 nights

The hotel was clean and smelled nice. The bed was comfortable and the black out curtains made for a great night sleep. If they could add 2 more pillows to the king size bed it would have been perfect.

10

Ebonie

3 Apr 2025

·

Stayed 2 nights

It was so clean and fresh

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Rooms

Room quality varies: some are spacious with city views, while others feel dated with worn furniture, hard or lumpy mattresses, and noise near elevators. Several guests noted A/C or plumbing issues affecting comfort.

Related guest reviews

4

Marco

31 Mar 2024

·

Stayed 3 nights

Entrance is ugly, you need go to 11 floor, but first star on Ground behind big parking. You can found best hotel with same price. At night when you sleep you can hear elevator noise also if someone use shower pipe noise don’t let me sleep.

10

Lamar

23 Mar 2025

·

Stayed 4 nights

I loved the view. May sound funny but, i liked how fast the elevators went. Staff was welcoming any the shower water wasn't HOT lol !

8

Brandie

14 Feb 2025

·

Stayed 2 nights

Furniture should match for the price of the rooms and not be ask beat up

10

??

29 Feb 2024

·

Stayed 3 nights

Good stay at very sweet price. Room is modernized and clean.

6

Bryant

13 Mar 2024

·

Stayed 2 nights

The room was very spacious and clean. The only issues I had were that there were no luggage carts to be found upon check-in or check-out, and the mattress was very uncomfortable. The mattress felt very worn and cheap. After a long day of walking the quarter, the mattress was not the ideal resting spot. I ended up sleeping one night in the chair in the room due to how uncomfortable the mattress was.

8

Brandon

3 Jan 2025

·

Stayed 3 nights

Room was good and clean. The elevator noise was bad. It was like planes flying over constantly.

10

Rebekah

30 May 2023

·

Stayed 1 night

Loved being able to see the City from my hotel room .

10

Donna

18 Mar 2024

·

Stayed 2 nights

Kendrick at check in was very friendly and helpful with early xheçkin. Location was excellent, room very spacious and clean.

8

AMBER

4 Mar 2024

·

Stayed 3 nights

2 complaints. Bed wasn't the most comfortable and our room was close to the elevators so we heard them all night long which in turn made our sleeping arrangements horrible. Other than that, the room was clean, checking in and out overall along with valet was great and easy.

6

Tershia

25 Mar 2024

·

Stayed 3 nights

This property is in an okay location, but the rooms are extremely outdated. The front desk attendant was so pleasant, which was probably the best part of this hotel. Valet attendants were beyond rude during the day time and extremely nice at night. They tell you to call down 10 minutes early, just to call down, come down and still no vehicle. Oh, and then sometimes I call down and no answer. For $40 a day…never again.

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Service

Service is frequently praised as friendly and helpful, with quick problem resolution at times, but experiences are inconsistent, citing occasional rudeness, slow or understaffed front desk, housekeeping lapses, and billing or check-in issues.

Related guest reviews

10

Javoris

19 Aug 2025

·

Stayed 3 nights

The property staff was nice and helpful. The hotel location was fantastic.

10

Janessa

15 Apr 2024

·

Stayed 1 night

We got to the hotel early at like 130 and Hendrick the wonderful guy at the service desk was able to switch our room and found one that was ready so we could check in and drop our bags so we could go explore bourbon street

2

david w

5 Aug 2025

·

Stayed 4 nights

We made room request prior to checking in. When we reached no one bothered to follow through on our request. The customer service agents were very rude and unhelpful at times.

8

Nicole

24 Jul 2024

·

Stayed 1 night

The staff at the front desk went over and beyond to ensure that everything was to our liking. They were super friendly and polite. I would return for sure.

10

Augustina

15 Nov 2024

·

Stayed 3 nights

The staff was incredible!

6

Anthony

5 Sept 2025

·

Stayed 3 nights

Hotel is OK - not great. First, they have safes in the rooms but they are not available. So you have to stop at the front desk to use lockboxes. Slows one down. Worse however is that there never is more than one person at the desk, which makes for even more time wasted.

2

Jaime

15 Jun 2024

·

Stayed 3 nights

They double charged me for my stay.

6

Nathaniel

30 Jun 2025

·

Stayed 3 nights

Check in took a little longer than expected, even though my reservation was seen in the system by the desk attendant. They did not tell me what to tell the garage personnel to let them know that my garage fee was already paid for with my room. Also, the amount for the parking was $10 a day more than what was listed on the website. The room itself was nice, but the coffee machine didn't work and the iron was leaking water. Then after I checked out, I was charged over $140 for a reason I don't know since the entire stay was paid at check in.

4

Jenny

7 Nov 2023

·

Stayed 3 nights

Front desk girl could not be any more rude. The man working was nice. We had to haul all of our luggage up to our floor ourselves with no luggage rack. Ridiculous. Guys parking our car were okay. We didnt need our room cleaned but they didnt have enough towels to replace ours when they asked if we needed some. I will not stay here again. Will spend the extra money at Nopsi but staying in the FQ is where I will stay from now on. And I didnt get any $ back from the security deposit.

10

Timothy

12 Nov 2024

·

Stayed 2 nights

All the staff were very helpful and friendly. Hotel check in and out was fantastic. The hotel clerk that was there in the mornings, I think her name was Tash? She was so nice and very helpful. The food was great too. We will definitely stay here again. Thank you

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Location

Widely praised for a walkable, central spot near Bourbon Street and the French Quarter, with easy access to parades and attractions. A few guests felt nearby streets could be dirty or a bit sketchy.

Related guest reviews

10

Monique

23 Oct 2025

·

Stayed 2 nights

Only 1 working elevator, which causes delays for everyone. Great location

8

Shannon

18 Mar 2025

·

Stayed 2 nights

Great location for parades during Mardi Gras. Further from French Quarter than i would have preferred, but over throughly enjoyed our stay.

10

Jennifer

30 Apr 2024

·

Stayed 3 nights

Clean and close to the French Quarter. Quiet, both inside the hotel & the surrounding area. We were able to walk or catch the streetcar to any destination we wanted in New Orleans.

8

Derek

16 Aug 2023

·

Stayed 1 night

Fantastic stay. Very convenient location.

10

Ernest

18 Aug 2024

·

Stayed 3 nights

Walking distance to Bourbon Street.

10

Kiana

4 Aug 2024

·

Stayed 3 nights

The location was perfect from the French Quarter and other locations. Did not have longer than a 20 minute walk to most locations.

10

Fortunate

9 Aug 2024

·

Stayed 1 night

Hotel was very nice and was walking distance to bourbon street.

8

Alice

16 Oct 2024

·

Stayed 3 nights

Good location, walkable, safe.

10

DON

31 Mar 2025

·

Stayed 1 night

Great location

10

Jonathan

31 Mar 2024

·

Stayed 7 nights

The location was perfect and in walking distance to almost all attractions, shopping and food.

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Dining

Dining is inconsistent: some enjoyed breakfast or meals, but others found breakfast not included or overpriced, service slow, the bar closed at times, and occasional ordering or payment glitches.

Related guest reviews

6

Patrica

29 Sept 2025

·

Stayed 3 nights

I loved the breakfast.

8

Trista

29 Apr 2024

·

Stayed 6 nights

This was a pretty good place within walking distance of downtown and the French Quarter. The entry setup feels safe but some places walking around feel a little sketchy and are smelly. The bar is closed - possibly permanently. It’s very convenient having a full breakfast and dinner ordering option, though the breakfast was often pretty slow which made me late for a meeting. Much of the staff was helpful.

8

Charlene

30 Jan 2024

·

Stayed 2 nights

Buffet not worthwhile

8

Curtis

22 Feb 2024

·

Stayed 2 nights

The property was very good for business people but seemed to lack a family atmosphere. The front desk clerks were outstanding. You had to use a tablet to order food for meals. My wife asked one of the cooks for a straw to drink a soda and was told there were not any available. Less than a minute later she saw the cook put straws in a bag for a carryout meal.

6

TRACY ANN

21 Mar 2024

·

Stayed 4 nights

The location is convienent. If you’re looking for a bed and shower this place is fine. The dining room experience has much to be desired. On one evening, the iPad to order food was not working so I could not order or pay for food… staff directed me to a QR code on a card which was not in my room so we skipped dinner that night. This place definitely does not meet the standards of other Hilton Garden establishments that I have stayed in.

10

David

26 Jan 2023

·

Stayed 1 night

I have to say that this stay with Hilton was much better than the last. I would like to shout out Gregory the server/bartender with the American Grill restaurant inside the hotel. He went above and beyond during our dinner there. He is an amazing human being. He’s funny, courteous and treated my mother like the queen she is. He was such great. The cook in the back, she was amazing. Please let her know that her “well, well, well, we’ll, done” steak my mom asked for came out delicious. Thank you all again for making our stay here exceptionally great.

6

Wendy

2 Oct 2025

·

Stayed 7 nights

Best thing hotel was the food. Great food. Rooms which were supposedly newly renovated were not the greatest. Staff was super great. Hotel carpet in hallway smelled weird. Getting into the room you had to slam your body into the door to open it. Shoulder is hurting. Bathroom shower doors stuck. Took a bit of power to turn on the water in the shower. Bed was hard not normal for a Hilton. Best things about this place are the staff and the food.

8

Anna

16 Apr 2023

·

Stayed 3 nights

An ionizer was blowing full blast when I got in my room. The drawers got stuck and so did the bathroom door making a loud noise every time we opened it. Breakfast was not up to par for a $19.95 breakfast buffet. The omelette was half burnt and the dirty rice was hard and dry. I was really disappointed it being a Hilton. Valet was kinda pricey for $40 a day. On a positive note, the room was spacious and right next to the pool and fitness center (oh but the door kept getting stuck to go in the gym but I guess that was a sign I didn’t need to be there)

8

Jeanette

7 Jul 2023

·

Stayed 4 nights

The Hilton Garden Inn French Quarter/CBD is located conveniently close to the French Quarter & central business district. It's walking distance from public transportation and businesses (i.e., restaurants, shopping, entertainment, etc.). I like the fact this location has a self-service laundry facility, fitness center, & rooftop pool. Only wished that the hotel offered free hot breakfast. Otherwise, this hotel was an excellent stay!

8

Jameecia

27 Aug 2024

·

Stayed 2 nights

Amazing, you have to pay for breakfast though.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $122	4 $147	5 $206	6	7
8 $162	9 $117	10 $117	11 $122	12 $142	13 $336	14 $405
15 $144	16 $122	17 $110	18 $112	19 $179	20	21 $339
22 $104	23 $96	24 $95	25 $108	26 $126	27	28
29 $115	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
		1 $241	2 $451	3	4 $359	5 $362
6 $164	7 $121	8 $126	9 $126	10 $180	11	12
13	14	15 $128	16 $90	17 $90	18 $105	19 $111
20 $90	21 $90	22 $91	23 $90	24 $90	25 $90	26 $176
27 $114	28 $102	29 $125	30 $166	31

Hilton Garden Inn New Orleans French Quarter/CBD

Prices for Hilton Garden Inn New Orleans French Quarter/CBD

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible, Bathtub, City View

Suite, 1 Bedroom

Room, 1 King Bed, Accessible (Roll-In Shower), City View

Room, 1 King Bed, Accessible (Hearing)

Deluxe Room, 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, City View

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Room, 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, City View

Room, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Mobility, Bathtub), City View, Snack Room

Guest reviews of Hilton Garden Inn New Orleans French Quarter/CBD

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn New Orleans French Quarter/CBD

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