Hilton New Orleans Riverside

Name: Hilton New Orleans Riverside
Address: 2 Poydras St, Arts/Warehouse District, New Orleans, Louisiana, United States of America, New Orleans, Louisiana, US
Price range: $100–$1,625 per night
Rating: 8.53

$210

/ night

Avg. for September

Hilton New Orleans Riverside - Reception

Select dates to see prices and availability

$210

/ night

Avg. for September

Monthly average prices

Nightly prices at Hilton New Orleans Riverside average $158 in August, the cheapest month, and $259 in March, the most expensive, based on the last 12 months.

Average nightly price at Hilton New Orleans Riverside by month, last 12 months (USD)
Month	Average price
January	$166
February	$210
March	$259
April	$251
May	$194
June	$167
July	$164
August	$158
September	$210
October	$252
November	$201
December	$159

Most expensive: March (~$259)

Cheapest: August (~$158)

About this property

Dip into one of the 2 outdoor pools or enjoy other recreational amenities including indoor tennis courts and a health club. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and gift shops/...

Amenities

Business amenities

Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 137923 square feet (12813 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Dining

Grab a bite at Public Belt, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Rooms

Treat yourself to a stay in one of the 1622 guestrooms, featuring heated floors and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. 37-inch Smart televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include phones, as well as safes and desks.

Location

Hilton New Orleans Riverside is centrally located in New Orleans, a 4-minute walk from Canal Street and 7 minutes by foot from Ernest N. Morial Convention Center. This hotel is 0.4 mi (0.6 km) from Julia Street Cruise Terminal and 0.5 mi (0.8 km) from The Sazerac House.

What's nearby

Riverwalk Marketplace Shopping Center(0.1 miles)
Caesars New Orleans Casino(0.1 miles)
Mississippi River(0.1 miles)
Riverwalk Outlets(0.2 miles)
Audubon Aquarium(0.2 miles)
Goldring Woldenberg Riverfront Park(0.2 miles)
Canal Street(0.2 miles)
The Shops at Canal Place(0.2 miles)
Audubon Insectarium(0.4 miles)
Ernest N. Morial Convention Center(0.4 miles)
Decatur Street(0.4 miles)
Lafayette Square(0.4 miles)
The Sazerac House(0.4 miles)
Royal Street(0.6 miles)
French Quarter Visitor Center(0.6 miles)
The preferred airport for Hilton New Orleans Riverside is Louis Armstrong New Orleans Intl. Airport (MSY)(15.3 miles)

Sauna
Laundry service
Elevator / Lift
Multilingual Staff
Safe-Deposit Box
Meeting Rooms

Show all

Location

2 Poydras St, Arts/Warehouse District, New Orleans, Louisiana, United States of America

Riverwalk Marketplace Shopping Center (0.1 miles)

Caesars New Orleans Casino (0.1 miles)

Mississippi River (0.1 miles)

Riverwalk Outlets (0.2 miles)

Audubon Aquarium (0.2 miles)

Goldring Woldenberg Riverfront Park (0.2 miles)

More location info

Room options

Room, 1 King Bed

Room details

1 King Bed

Sleeps 3

320 ft²

Air Conditioning

Heated Floor

Private Bathroom

Riverside King Room Riverfront

Room details

1 King Bed

Sleeps 3

320 ft²

Air Conditioning

Heated Floor

Private Bathroom

Premium Room, 1 King Bed, Bathtub (Mobility, )

Room details

1 King Bed

Sleeps 3

Air Conditioning

Heated Floor

Private Bathroom

Premium Room, 1 King Bed

Room details

1 King Bed

Sleeps 3

320 ft²

Air Conditioning

Heated Floor

Private Bathroom

Riverside Queen Room with Two Queen Beds Riverfront

Room details

2 Queen Beds

Sleeps 4

320 ft²

Air Conditioning

Heated Floor

Private Bathroom

Premium Room, 2 Queen Beds

Room details

2 Queen Beds

Sleeps 4

320 ft²

Air Conditioning

Heated Floor

Private Bathroom

Room, 2 Queen Beds, Accessible, City View (Hearing)

Room details

2 Queen Beds

Sleeps 4

320 ft²

Air Conditioning

Heated Floor

Private Bathroom

Room, 1 King Bed, Accessible (Roll-In Shower)

Room details

1 King Bed

Sleeps 3

320 ft²

Air Conditioning

Heated Floor

Private Bathroom

Premium Room, 2 Queen Beds, Bathtub

Room details

2 Queen Beds

Sleeps 4

Air Conditioning

Heated Floor

Private Bathroom

Premium Room, 1 King Bed, River View ()

Room details

1 King Bed

Sleeps 3

Air Conditioning

Heated Floor

Private Bathroom

Suite, 1 Bedroom

Room details

1 King Bed

and

1 Sofa Bed

2 Queen Beds

and

1 Sofa Bed

Sleeps 6

880 ft²

Air Conditioning

Heated Floor

Sofa Bed

Standard Room, 2 Queen Beds, River View

Room details

2 Queen Beds

Sleeps 4

320 ft²

Air Conditioning

Heated Floor

Private Bathroom

Room, 1 King Bed, City View

Room details

1 King Bed

Sleeps 3

320 ft²

Air Conditioning

Heated Floor

Private Bathroom

Standard Room, 1 King Bed, River View

Room details

1 King Bed

Sleeps 3

323 ft²

Air Conditioning

Heated Floor

Private Bathroom

Room, 1 King Bed, Accessible, City View (Hearing)

Room details

1 King Bed

Sleeps 3

320 ft²

Air Conditioning

Heated Floor

Private Bathroom

Junior Suite, 1 King Bed

Room details

1 King Bed

Sleeps 4

Air Conditioning

Heated Floor

Sofa Bed

Room details

1 King Bed

Sleeps 3

320 ft²

Air Conditioning

Heated Floor

Private Bathroom

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room details

2 Queen Beds

Sleeps 4

320 ft²

Air Conditioning

Heated Floor

Bathtub

Room, 2 Queen Beds, City View

Room details

2 Queen Beds

Sleeps 4

320 ft²

Air Conditioning

Heated Floor

Private Bathroom

Room, 2 Queen Beds

Room details

2 Queen Beds

Sleeps 4

320 ft²

Air Conditioning

Heated Floor

Private Bathroom

Premium Room, 1 King Bed (Mobility, Roll-In Shower, )

Room details

1 King Bed

Sleeps 3

Air Conditioning

Heated Floor

Private Bathroom

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room details

2 Queen Beds

Sleeps 4

320 ft²

Air Conditioning

Heated Floor

Private Bathroom

Premium Room, Bathtub (Mobility & Hearing, Parlor)

Room details

1 Sofa Bed

Sleeps 3

Air Conditioning

Heated Floor

Private Bathroom

Room, Accessible (Hearing)

Room details

1 Murphy Bed

Sleeps 3

320 ft²

Air Conditioning

Heated Floor

Private Bathroom

Standard Room, 2 Queen Beds

Room details

2 Queen Beds

Sleeps 4

320 ft²

Air Conditioning

Heated Floor

Private Bathroom

Premium Suite, Bathtub (Mobility)

Room details

1 Murphy Bed

Sleeps 5

Air Conditioning

Heated Floor

Private Bathroom

Premium Suite (Parlor, )

Room details

1 Sofa Bed

Sleeps 4

Air Conditioning

Heated Floor

Private Bathroom

Murphy Parlor

Room details

1 Murphy Bed

Sleeps 3

610 ft²

Air Conditioning

Heated Floor

Separate Living Room

Luxury Suite (Parlor)

Room details

1 Sofa Bed

Sleeps 2

Air Conditioning

Heated Floor

Sofa Bed

Room, 1 King Bed, Accessible, Bay View (Mobility & Hearing, Roll-In Shower)

Room details

1 King Bed

Sleeps 3

320 ft²

Air Conditioning

Heated Floor

Private Bathroom

Guest reviews

8.5

Fabulous

Based on 1,497 verified reviews

Who stays here?

Business

39%

Couple

25%

Family

19%

Group

12%

Solo

What guests think

AI-generated summary based on recent guest reviews

At Hilton New Orleans Riverside, travelers praise the walkable riverfront location, friendly staff, and big-hotel convenience, while recurring complaints cite surprise fees and pricey parking, aging or noisy rooms, and occasional long lines or slow, overstretched facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

The location near the French Quarter, Riverwalk Outlets, convention center, aquarium, casino, and cruise port is a consistent highlight. Guests often find rooms spacious with nice river or city views, but décor and hardware feel dated, with reports of weak Wi‑Fi, train noise, and limited in-room charging. Service is frequently warm and helpful, yet check-in can be chaotic at busy times and communication around amenity charges and bell services causes frustration. Expect a convenient base with solid comforts and noticeable big-hotel tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large complex with convenient access to the Riverwalk outlets, bar, and a well‑equipped gym; pools are appreciated. Recurring complaints cite slow or out‑of‑service elevators/escalators and expensive, confusing parking.

Related guest reviews

Shane

Aug 17, 2024

Stayed 1 night

The room is out dated.shower valves leaked all night and patking garage should be identified more clearly.

audrey

Sep 3, 2023

Stayed 1 night

The only downside to the property is the parking. It’s a very busy area especially on the weekends so it’s very chaotic. There is no one to guide you on where to park to check in.. I found the self parking garage for the hotel by accident. It’s also forty dollars a night to park in the garage. There is not a free parking option which I found out is not uncommon in New Orleans downtown area.Also be sure to get a receipt to show the parking attendants that you paid for parking once you check out if not you will be stuck in the garage like we were for over 30 minutes because of some mix up where some people didn’t pay and the people who did pay was not communicated properly by the front desk and they were not allowed to let you leave the garage until you paid or they were able to verify you paid at check in.Overall the staff was great and I would return.

Gregory

Jun 13, 2024

Stayed 5 nights

While the hotel itself was clean, the elevators were a nightmare and the hotel was aware of it. I approached the front desk 6 times to have my card re-activated. At one point, I was asked if I tried both card readers, and if that didn\'t work, if I tried different elevators. My response was "why do I need to try different elevators". The issue was such that you couldn\'t count on a particular elevator to work each time. It was hit or miss each time. (elevator roulette?) We have stayed at this hotel before, but this experience was a step or 2 down. While the hotel is clean, the beds were not comfortable and the hotel is now aggressive with over charging for their services. There was an additional $20 per day convenience fee that was charged at the end of the stay, on top of the other convenience fee’s already paid. Left a bad taste in my mouth and will try other choices when vacationing in New Orleans in the future.

Paul Edward

May 5, 2025

Stayed 2 nights

The pool was very nice and it needed a little more attention with getting the previous days garbage and towels picked up before opening again at 8:00 a.m.. Our room was amazingly put together each afternoon when we arrived back.

Jennifer

May 29, 2025

Stayed 2 nights

Jude at the reception gave me the best room in the house, on a high floor, tucked away in a quiet corner, with a river view :-) This property also has my favorite hotel gym : vast, well equipped and well maintained. Thanks for yet another perfect stay. I will be back in December!

David

May 9, 2025

Stayed 1 night

Convenient to the riverboat. Decent bar atmosphere downstairs.

Jennifer

Apr 15, 2024

Stayed 1 night

This is a great hotel for staying in New Orleans. It’s huge and anonymous (which I liked) but staff are helpful. The breakfast is fantastic - a huge choice and really good quality. The room was large and clean with good facilities. We tried one of the pools and it was surprisingly warm and my children loved it. Just a couple of niggles - the signage is practically nonexistent so we spent a lot of time trying to find things and getting lost. Most of the lifts and escalators were broken so we had to use the service lift (and apparently they’ve been broken for weeks…) and the shop never seemed to be open which was annoying when we’d hoped to use it for snacks / drinks for the children. Overall though, a great place to stay.

Mario

Aug 15, 2024

Stayed 1 night

This place is huge and very close to casino, riverwalk and has great food and bars.

Felix

Aug 6, 2025

Stayed 1 night

Some difficulty exiting the parking garage. Room key did not work.

William

Jan 14, 2025

Stayed 1 night

A big—very big—conference hotel of a late-'80s vintage. Rooms are well-sized and comfortable, though hardly glamorous; staff is hard-working and competent; but the facilities, especially restaurants and bars on the premises, are inadequate for the sheer size of the place. On the weekends in particular, there may be literally no place to eat that won't cost an hour. One small gem: a branch location of Cafe du Monde is a ten-minute walk from the lobby in an attached shopping mall.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean. However, repeated reports note dirty or moldy bathrooms, occasional pests, and missed restocking.

Related guest reviews

Patti

May 23, 2025

Stayed 4 nights

Very clean and staff were all friendly. Excellent gym

Denise

Oct 23, 2024

Stayed 1 night

The room was clean and comfortable. However the bathroom was terrible. The tile had black mold throughout and the door to enter was about have an inch away from the toilet when the foor was open. Should of had a barn door or a sliding door that went into the wall due to the lake of space since the bathroom was so small.

Emily

Apr 2, 2025

Stayed 2 nights

The room was clean and quiet.

Aisha

Jul 13, 2025

Stayed 2 nights

Room was fine, bedding was dirty.

Andrew

Jan 16, 2024

They do not clean the rooms like all other hotels. They make the beds without changing the sheets. They do not clean room bathroom. I found pubic hair all over the counter when I got to the hotel. They sent house cleaning up 4 times before they changed the sheets and wiped the counter in the bathroom. Their customer service is horrible. The cleaning people do not care to do their job. I was ignored by managment my 1st day there because I wanted new sheets without hair on them. This is by far the worst hotel I have ever been to.

Byron

Oct 18, 2023

Stayed 3 nights

There were roaches in my cleaned room. The furniture was very outdated for the price. DO NOT LET THEM PUT YOU IN ROOM 1941 UNDER ANY CIRCUMSTANCES. Hell the darn headboard wasn’t lined up with the mattress and box spring. Lastly, they need to clean the carpet and throw out those stinky curtains. Negative 3 stars.

amber

Jul 19, 2025

Stayed 1 night

This was a wonder hotel with very friendly staff! It was super clean and had everything we needed!

Yanira

Feb 25, 2024

Stayed 3 nights

Check in and out was stream lined. Housekeeping never came, bathroom grout filled with mold, shower gel dispenser was empty.

Gabrielle

May 22, 2025

Stayed 5 nights

Perfect stay! Being from Alaska I need the AC for this heat. The hotel was close to an outlet mall and near a large conference center. Staff were kind, rooms were clean, and beds were comfy. 10/10 would stay again.

Maria

Aug 18, 2025

Stayed 4 nights

Room was very unkept, old furniture, electrical cables hanging at all connections. Terrible mattress, bathroom dirty, tub peeling off. Hallway ceiling tiles falling, mold on them…

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with good river or city views, but décor and fixtures feel dated, with limited in‑room charging and occasional Wi‑Fi or A/C issues. Train noise and hard or uneven mattresses are mentioned.

Related guest reviews

Stephanie

Jun 20, 2024

Stayed 1 night

Hotel room was nice and a a very good view of the city. Only microwave viable was in the lobby by Starbucks and both were filthy. Hotel Lay out and self parking were very confusing and a lack of signage to direct didn’t help either. Good location to aquarium and much of the French quarter. Make sure you are aware of daily amenities fees and self parking fees.

Alexandria

Jun 23, 2025

Stayed 2 nights

The stay overall was good. The AC unit in our room had issues that prevented us from using and it was not fixed until the next evening. The staff, including those who fixed the AC, were incredibly nice and professional. Our room was very clean.

Desmin

Jan 24, 2025

Stayed 2 nights

I had a fantastic stay at the Hilton in New Orleans for a weekend conference! The staff was incredibly welcoming, and my room was spacious, clean, safe, and had amazing city views. The hotel’s location is perfect—just a short walk to the French Quarter. Overall, a wonderful experience, and I highly recommend it to anyone visiting the city!

Tirso

Jan 15, 2025

Stayed 1 night

Convenient and practical. Not very clear on how the river views are from each room with a view.

Khadejah

Aug 27, 2025

Stayed 2 nights

The staff were very friendly. The view from my room was amazing and the overall vibe made me feel comfortable

Uriel

Jan 3, 2025

Stayed 7 nights

Room a Little Outdated, bathroom can use a remodel..

Christine

May 19, 2025

Stayed 1 night

Only issue was no usb charging stations in room.

Bethany

Oct 15, 2024

Stayed 1 night

Walking distance to most things. Only drawback was the hard bed.

Alejandro

Jun 29, 2025

Stayed 5 nights

It would have been perfect if not for the nightly freight trains that woke everybody up every 20-30 minutes. The train engineers made a case of sounding the horn 4 times, on top of the vibrations. Awful!

Kersey

Jul 7, 2025

Stayed 2 nights

Amazing location, very clean, friendly and welcoming staff. However the rooms are outdated.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently friendly and helpful. Still, busy periods bring long, slow check‑ins, inconsistent follow‑through on requests, and confusion around bell services and amenity charges.

Related guest reviews

Aaron

Apr 28, 2025

Stayed 4 nights

It appears that virtually everything is now done electronically. There was no basic, printed info in my room, about room service, restaurants on-site, and so on. I got an automated email asking how my stay was going and I responded asking for advice on where I might get breakfast in the hotel the next day--no response. The other problem I had was that I was constantly solicited for tips......a sign in the room about tipping the housekeeping staff.....notations about tipping on every single receipt....even a receipt for a can of Coke. While I had virtually no dealings with actual hotel staff, I was somehow always getting hit up for tips! Tacky.

Sherry

Jul 8, 2025

Stayed 2 nights

Check in was chaos! The add on charges were annoying at best. Would have been nice to have a map of the immediate area, recco for transportation and activities. The convention was amazing but crowded the entire hotel and impossible to valet park, self park or move luggage in. Couldn’t get near the concierge and the traffic to get to the hotel took an extra half hour.

Leta

Oct 30, 2024

Stayed 3 nights

For it being a Hilton the room decor was very dated and the staff in gift shop and bell desk were very unfriendly and never a thank you for anything. We waited 45 mins for a cart to leave and take luggage to be held till our flight. I went asked at Bell desk she said they are dealing with other customers and tried throwing blame on us canceling on phone because after 45 mins we brought our own luggage down! Also very unprofessional to always say dealing with other customers. What are we?? Is not our money equal and we paid alot! Also had hammering pounding at 7 am and all day. So loud and I asked customer service. They said sorry there is work going on next door and above me. So it was not relaxing at all. The starbucks was swamped for Taylor Swift in town which they should plan ahead order alot supplies and schedule extra workers. Lines so long and ran out of things.

Jane

Apr 13, 2025

Stayed 3 nights

The check in check out process was poor. Need to staff appropriately to avoid long waits

Cherie

Jul 4, 2025

Stayed 2 nights

I stayed here for a book convention and paid $550 for two nights—not because it was worth it (it isn’t), but because the event was hosted on-site. When I arrived Friday, the bellhops were gone, so the front desk held my ID and let me borrow a cart to haul boxes to my room myself. The valet was great and also helped. On Sunday, I asked the bellhop desk for help to my car and was told I’d be charged—but no one could agree on how. One said “by the pound,” another said “by the package,” and no one could give an estimate. No scale in sight. I’ve stayed in hotels around the world and have never been charged for a bellhop—tipping has always sufficed. When I asked to borrow a cart again, I was told no because the bellhops were “on duty.” So I was out of luck unless I paid an unclear fee. Meanwhile, 6–8 idle bellhops stood around as my daughter, sister, and I made multiple exhausting trips with one small personal cart. One even wandered into the convention room looking for someone to upsell. It felt predatory. The hotel is outdated, overpriced, and unhelpful. I will not recommend it for future events.

Kayla

Aug 18, 2025

Stayed 1 night

Manager was lovely and service was great

John Wesley Pugh

Apr 14, 2025

Stayed 4 nights

My only complaint was that I requested to have shower gel refilled 2 days in a row. Was not filled the entire 4 day stay.

Michael

Jan 5, 2024

Stayed 3 nights

Terrible service. The hotel did not provide the room and bed configuration we booked, confirmed and paid for weeks before our stay there (Dec. 31 - Jan. 3). We asked for, booked and twice had confirmed a a larger room with two beds and a roll-away (which we needed). We were given a very small room and no roll-away. They said no roll-away would fit in the room and no other rooms available. They admitted the room/bed screw-up was their fault, but nothing they could or would do for us because they were overbooked due to NYE and the Sugar Bowl. Room was cramped, we had to double up on beds and were miserable. They refused any kind of accomodation, including any discount for the wrong room and lack of bed. Personnel were rude, condescending and totally unhelpful at every step. We urge people to avoid this Hilton hotel. We'll never go back there.

IRAN

Feb 14, 2024

check-in staff were very nice and friendly. however I had to call in after 5 pm to ask for my room to be cleaned the following day and my next door left over food was outside for the all day and it was not very present to look at every time I passed by. Even I could see housekeeping and manager few time in the hall way. the very bad experience was with my check out at 4 am and your guest service lady with the name of Destenee was very unfriendly and ignorant and even when I ask her name she refuse to give me and when I ask to talk to manager she said she is the manager. she did not ask for my room # and even care. with very un-presents manager told me just drop your key and go and every one automatically will be checked out at 11. I stayed at Marriot next block before my cruise and they manage to give me room very early in the morning. I paid almost 1500 for 2 nights hotel and I got a service that was less than satisfactory and maybe kind of service you get in 2 stars hotel. In my experience Hilton does not car about customer as long as they could chare more during high season and provide less service. otherwise they could have simply check me out at 4 am and have the room clean and provide it earlier to the next customer.

Tiffany

Jul 6, 2025

Stayed 1 night

Simone at the front desk was FANTASTIC!!! Her customer service and patience was OUTSTANDING!!

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AI-generated summary based on recent guest reviews

Location

Excellent, walkable base near the French Quarter, Riverwalk Outlets, convention center, aquarium, casino, and cruise terminal. Some rooms face nearby train tracks, which can generate noise.

Related guest reviews

Jerry

Feb 7, 2024

Stayed 2 nights

It was handy for the cruise ship

Josie

May 21, 2025

Stayed 3 nights

Older hotel compared to others but well maintained. Close to convention center, shopping, outlets, casinos, and the Riverwalk!

Randy

May 30, 2025

Stayed 2 nights

Everything was in walking distance...

michael

May 9, 2025

Stayed 1 night

The amenities and location is top class.

Wilnara

Jan 10, 2025

Stayed 3 nights

Excellent location, easy walk to the French Quarter and shopping. The access to the mall is conveniently located on the lower level of the hotel. Beautifully located on the Mississippi river - easily enjoyed the steamboats pulling up on the water. Look forward to visiting again.

Kinzal

Dec 6, 2024

Stayed 1 night

Very convenient to cruise terminal.

Quashinda

Jul 13, 2025

Stayed 4 nights

I like the convenience of the hotel location.

Lois

Mar 8, 2025

Stayed 3 nights

Great place to stay for a conference. It was close to convention center and an easy walk to Canal Street area.

Adedamola

Apr 6, 2025

Stayed 2 nights

Loved the location!! It was close to all the popular spots and the hotel is right by the river which is nice.

Shannon

Apr 11, 2025

This hotel is in a prime location for sight seeing in New Orleans! Hotel was beautiful inside and we enjoyed our stay ! What a great lively city to explore

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AI-generated summary based on recent guest reviews

Dining

On‑site options like Drago’s and the lobby bar earn praise, and some enjoy the breakfast buffet. Others mention high prices, long waits, and uneven room service or breakfast operations.

Related guest reviews

KAREN

Dec 31, 2024

Stayed 3 nights

It is a beautiful hotel; multiple levels with eateries and such. I was very disappointed with the room service; we ordered at 1115a and didnt teceive the lukewarm meal until 1240p. This is after calling a couple of times, being directed elsewhere but the dining services. At that point i was told that the delay was d/t them only having 1 server.

Jahmia

May 27, 2025

Stayed 3 nights

I had an amazing stay at the Hilton. The staff were so nice and accommodating. I would definitely stay here again. Drago’s the restaurant was so good.

James

Dec 19, 2023

Stayed 1 night

For the price of the room it was nothing special. Prices were exorbitant at the restaurants such as 5 dollars for a bottled water and 4.50 for a small bag of chips We are locals who came to stay overnight to go to a show and understand tourist prices but 50 dollars for them ti park your car is downright thievery Will not recommend to family coming in

Janet

Apr 26, 2024

Stayed 1 night

Fabulous hotel overlooking the Mississippi River and really close to cruise ship terminal. The best part was the outstanding breakfast buffet, the absolute best one I've ever experienced. It was like a high end restaurant, so many choices, lots of New Orleans cuisine. I would choose this hotel again. It's fairly close to Bourbon St, Jackson Square, and shopping.

Kenneth

Jul 20, 2025

Stayed 2 nights

Excellent location, staff was incredible, good bar and restaurant. Worth the money!!

Brittany

Jul 29, 2025

Stayed 2 nights

Traveled with family. We really enjoyed our stay. Staff were friendly and helpful, food was tasty, near the aquarium and shopping. The only thing I disliked was the price of breakfast and parking for guest. Seems that the price would be more reasonable for guest staying at the hotel. $50 a day for parking, along with $30 per person for breakfast is insane.

Jimmy

Aug 24, 2025

Stayed 1 night

The property is clean and nice. They extort you with a resort fee when you show up. This was not listed in Expedia booking. Free pool access, gym, and $10 coupon for use at the restaurant. It all promptly closed right after we got there. We used the credit for breakfasts that was mediocre at best. NOT a resort in any way. Just a motel. Resort fee scam.

Jonathan

Mar 17, 2025

Stayed 5 nights

Grilled Oysters from Dragos restaurant wete awesome.

John

Dec 22, 2024

Stayed 1 night

This is a very nice hotel and a great location. The restaurant was exceptional as well!

Hem

Dec 27, 2023

Stayed 2 nights

You would expect excellent service from one of the best Hilton properties. The management needs to look at breakfast process. There was no buffet (2 days in an row) and waiting time to be seated was 30 minutes for 4 of us. It took more than 1.5 hour for our food to land on the table. As a large Hotel as it is, there was not much crowd and I believe it’s the management of the breakfast which needs to be carefully looked into. Did not expect that from Hilton.

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AI-generated summary based on recent guest reviews

Darryl

2 weeks ago

Stayed 2 nights

I've stayed at this property before and the restaurant providing the breakfast buffet was under construction. Also please update the hotels.com application to reflect that there is a charge for parking and when purchased with the package its provided the property so parking doesn't have to be purchased at the property upon check in.

Alonza

Aug 11, 2026

Stayed 1 night

The hotel was amazing. Many things to enjoy. Connected to the mall made it nice to get food without getting wet in the rain.

Kevin

Aug 3, 2026

Stayed 2 nights

Highly recommend this hotel

yvonne

Jul 15, 2026

Stayed 4 nights

So convenient! And so much to offer

jennifer

Jul 12, 2026

Stayed 3 nights

They are in the process of modernizing the hotel. Our room was nice and had a great view of water. Our room was a little dated but it was clean, spacious and very comfortable.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Hilton New Orleans Riverside

Is parking available at the property?

Self parking is available on-site for a fee of USD 50 per night, which includes in/out privileges. Covered valet parking is also offered at a fee of USD 58 per night. Reservations are not required for parking.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 11:00 AM for a fee of approximately USD 32.00 per person.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available upon request but are subject to availability and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, wheelchair-accessible public areas, and a wheelchair-accessible registration desk. There are also assistive listening devices available in meeting rooms and a wheelchair-accessible pool.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in New Orleans, within a 5-minute walk of Canal Street and The Outlet Collection at Riverwalk. It is 0.4 miles from both the Julia Street Cruise Terminal and the Ernest N. Morial Convention Center.

Does the property have a swimming pool?

Yes, there are 2 outdoor swimming pools available for guests to enjoy. The operational hours and seasonal availability are not specified.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 25.00 per night, subject to availability. Advance request or confirmation may be required.

Have a question?

Instant AI responses are based on hotel information

Considering this hotel for your New Orleans trip?

What do room rates usually look like at the Hilton New Orleans Riverside?

Over the next 60–90 days, room rates at the Hilton New Orleans Riverside in New Orleans typically land around $164 a night for two guests, ranging from $113 to $1,107 on peak dates.

When is the best time to visit if I want fewer crowds at the Hilton New Orleans Riverside?

June is the quietest month to visit the Hilton New Orleans Riverside in New Orleans, while October sees the highest demand. Plan for early summer if you prefer a less crowded stay and avoid October for the busiest events and foot traffic.

Which month has the lowest room rates at the Hilton New Orleans Riverside?

August is the cheapest month to stay at the Hilton New Orleans Riverside in New Orleans, averaging $162 a night; March is the priciest at $332. June is the quietest month for crowds, so the least-crowded time differs from the lowest-rate month.

What nearby attractions and traveler types does the Hilton New Orleans Riverside cater to?

The Hilton New Orleans Riverside in New Orleans is steps from Riverwalk Marketplace Shopping Center, the Mississippi River waterfront, and the French Quarter Visitor Center, making it convenient for shopping and sightseeing. The hotel commonly serves business travelers and couples and highlights shopping and eco-friendly themes.

How do Hilton New Orleans Riverside's rates compare with other hotels in New Orleans?

The Hilton New Orleans Riverside is cheaper than 5 of 16 comparable hotels in New Orleans, with a typical median of $243 a night versus about $221 for its peers.

How does the nightly price at Hilton New Orleans Riverside in New Orleans compare to recent weeks?

The current price at Hilton New Orleans Riverside in New Orleans is $136 per night for 2 guests, which is low for this hotel: about 25% below its $180 average over the last 60 days. Most nights over that period fell between $97 and $309.

Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $168	16 $156	17	18 $163	19 $109
20 $100	21 $100	22 $100	23 $100	24 $114	25 $100	26 $215
27 $1,176	28 $1,196	29 $1,173	30 $107

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $113	2 $211	3 $215
4 $126	5 $113	6 $127	7 $127	8 $113	9	10 $1,625
11 $257	12 $132	13 $140	14 $132	15 $132	16 $237	17 $140
18 $132	19 $266	20 $132	21 $132	22 $132	23 $132	24 $588
25 $1,274	26	27 $1,337	28 $262	29 $132	30 $132	31 $132