Is parking available at the property?

Limited parking is available on-site, with valet parking offered at a fee of USD 50.71 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 8:00 AM to 1:00 PM for a fee, approximately USD 10 to 25 per person.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details regarding accessible rooms and bathrooms should be confirmed with the property directly.

Where is the property located in relation to key landmarks?

The hotel is centrally located in New Orleans, just steps from Bourbon Street and an 8-minute walk from Canal Street. It is 0.7 miles from Caesars New Orleans Casino and 0.3 miles from Jackson Square.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. Guests can enjoy the pool during operational hours, which are not specified but typically align with daylight hours.

What are the policies for guests staying with children?

Up to 2 children aged 12 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds at a fee of USD 35 per night, subject to availability. Advance request or confirmation may be required.

Four Points by Sheraton French Quarter Hotel

Average nightly price at Four Points by Sheraton French Quarter by month, last 12 months (USD)
Month	Average price
January	US$170
February	US$250
March	US$238
April	US$247
May	US$208
June	US$166
July	US$163
August	US$146
September	US$203
October	US$233
November	US$198
December	US$169

What guests think

Four Points by Sheraton French Quarter places guests directly on Bourbon Street with walkable access to the French Quarter, widely praised for friendly staff, clean rooms, very comfortable beds, and secure entry that limits access to hotel guests.

Street-facing rooms are often noisy late into the night despite earplugs, and multiple reviews mention maintenance quirks such as weak shower pressure, temperamental toilets or AC, and housekeeping provided every other day with occasional missed restocks. Guests like the courtyard pool and onsite bar/cafe, but hours or staffing can be inconsistent, and valet parking—while convenient and secure—is pricey. Expect a lively, central stay; choose courtyard or interior rooms if you prefer more quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Courtyard pool and onsite bar/cafe are appreciated; security and valet parking add convenience, though parking is pricey and renovations or elevator limitations occurred at times.

Related guest reviews

2

Brandie

11 May 2025

·

Stayed 1 night

Renovating. I received notice stating I could cancel or modify my reservation. When asked if I could change it to 1 night vs. 2 I was told no because there was a 2 night minimum. The email was only to modify to a different date or cancel. It’s graduation weekend. No rooms anywhere else. The room had No toiletries, no iron, no coffee, no water, no cups, no ice bucket. It was clean, new furnishings in the rooms. What is left of the renovation was minimal and clean.

8

Tyra

1 Jul 2024

·

Stayed 1 night

Room was excellent. We had a balcony. It was our first time to New Orleans so that was super fun to sit and ppl watch. The hotel was doing some remodeling so we were limited to only one working elevator. It was super annoying. Other than that everything was wonderful.

8

Angela

8 Nov 2025

·

Stayed 2 nights

Hotel is right on Bourbon street. If you want right in the action, this is the place for you. Walking distance to the entire Bourbon street area with shopping and restaurants and bar after bar. Rooms were nice and the lobby area had a nice bar. Pool was a welcome site when the day became very hot and the smells of Bourbon street were a bit overwhelming.,

10

Jody

28 Jul 2024

·

Stayed 1 night

Fantastic location, friendly staff, very secure!

8

Francoise

26 May 2025

·

Stayed 3 nights

The building was lovely, the staff very friendly and pleasant and the pool was well-maintained and nice. The room wasn't cleaned the whole weekend which they warned me about at checkin. Because of the location, it was LOUD until about 3am both Friday and Saturday. If you're traveling with small kids you might want to pick a different place. I didn't feel great about safety walking back to the hotel with my 12-year-old but would be a great location if you came without kids to celebrate.

6

Tevin

28 Aug 2025

·

Stayed 3 nights

Great location spot on Bourbon Street. Uber designation area on side of hotel. Showers were not that great (water was luke warm, shower handle broken), no free breakfast, breakfast needs to be included beignets or bagels, OJ, etc., rooms were clean, ear plugs were in room (of course), it was surprising quiet, not too loud. Rooms were small but cozy, French bathroom doors, balcony shared with three other rooms (no one was really out on shared balcony). They did have security at front door to deter people from coming inside if they were not a guest there. Overall, it was a good hotel. Valet parking too expensive. Room prices need to be lowered as it didn’t offer many amenities like the other hotels on Canal Street. Also, they do have single private balconies. Last, the maid service elevator was in middle of hallway, little noisy but spaces are tight in that area. 3.75 stars. No microwaves in rooms. Feed the people something free. As tourists, you pay and tip for most things, give free food near lobby, food and drink vouchers. It would make it an extraordinary experience for the NOLA experience.

10

Amanda

2 May 2025

·

Stayed 2 nights

The staff was so friendly and helpful. The valet parking was completely worth the price to take the stress out of finding somewhere to park. This hotel is walking distance to almost everything. We went for a concert and was close enough to walk to the venue, the riverwalk outlets, and just about any restaurant. Being on Bourbon Street our room was so quiet while the streets were loud and packed with people. The hotel does supply ear plugs though.

10

Shari

16 Nov 2025

·

Stayed 4 nights

Our stay was wonderful. Beautiful hotel, very clean. We were right in the center of the French Quarter, such a great location! The staff were super friendly and helpful. Also there is a parking garage which was very nice to have. We enjoyed our balcony room. If we make it back to New Orleans, we are definitely staying here!!

6

Casey

2 Jun 2025

·

Stayed 3 nights

Room was clean and a decent size, tv didn’t work, bathroom was ok. Pool was decent nothing special, restaurant was never open at a decent time. Staff was great

8

Bethany

23 Oct 2025

·

Stayed 4 nights

The hotel was clean and the staff very friendly. It was amazing how well the hotel kept the noise out but we stayed courtyard side. There was strong free coffee early in the morning and the restaurant breakfast was very good. The pool area was small but clean and very pleasant.

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Cleanliness

Many guests find the property and rooms clean, but reports note housekeeping every other day with missed restocks and occasional issues like dirty balconies, stained linens, or pests.

Related guest reviews

6

Carlos ignacio

24 Jul 2025

·

Stayed 3 nights

THEY DONT CLEAN THE ROOM DAILY!!! Expedia does not advice that

10

Sara

23 Aug 2025

·

Stayed 3 nights

The hotel was on Bourbon St. so it was obviously not the cleanest outside but the hotel itself was beautiful, clean, and safe.

6

Yolanda

8 Aug 2024

·

Stayed 1 night

There was a huge cockroach in the room. My husband had to kill it or I wasn't sleeping there tonight.

8

Francoise

26 May 2025

·

Stayed 3 nights

The building was lovely, the staff very friendly and pleasant and the pool was well-maintained and nice. The room wasn't cleaned the whole weekend which they warned me about at checkin. Because of the location, it was LOUD until about 3am both Friday and Saturday. If you're traveling with small kids you might want to pick a different place. I didn't feel great about safety walking back to the hotel with my 12-year-old but would be a great location if you came without kids to celebrate.

10

Mercy

20 May 2025

·

Stayed 4 nights

Very clean rooms!

6

Hannah

20 Jul 2025

·

Stayed 2 nights

The accommodation it’s self is absolutely beautiful in terms of tradition and look however the balcony was filthy and no coffee table .. one of our pillow cases was stained yellow and stains in the bed sheet on one side .. we enjoyed the pool area but there is no shower to rinse off before or after which in England we consider extremely unhygienic.. the staff are friendly but slow and the poor woman on the bar downstairs was run ragged it is clearly short staffed ..

8

L.

18 Dec 2024

·

Stayed 7 nights

Location is fantastic. Able to walk all around the French quarter. We had 4 rooms and some were quieter than others. Inside courtyard is the quietest. Restaurant had GREAT food but the service wasn't the best at breakfast time. One room didn't have hot water and one didn't have a working safe but the beds were comfortable and the rooms were clean.

10

Shari

16 Nov 2025

·

Stayed 4 nights

Our stay was wonderful. Beautiful hotel, very clean. We were right in the center of the French Quarter, such a great location! The staff were super friendly and helpful. Also there is a parking garage which was very nice to have. We enjoyed our balcony room. If we make it back to New Orleans, we are definitely staying here!!

10

Tamara

6 Jul 2025

·

Stayed 3 nights

Staff was friendly and accommodating. Hotel was clean and well kept

6

Jamie

3 May 2025

·

Stayed 3 nights

The hotel staff were amazing! We had a room with the balcony facing Bourbon St. If you stay here just expect it to be extremely loud all night. The white noise machine helped drown most of it out though. Our only complaint was the dirty pair of pantyhose that were under the nightstand. If I wasn't looking for an extra outlet they would have gone unnoticed :)

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Rooms

Comfortable beds and balcony options (street or courtyard) are highlights, but Bourbon-facing rooms can be very noisy and several reviews cite bathroom water pressure, toilet, fridge/AC quirks, and some rooms feeling small.

Related guest reviews

10

Lisa

8 Dec 2024

·

Stayed 1 night

Perfect location on Bourbon Street. We got a patio that over looked Bourbon Street. Music was very loud. They provide ear plugs for you. The music did turn off at 11:00. Being in an old building the rooms are small but updated. Parking for your car is very easy to drop off.

8

Brenda A.

25 May 2025

·

Stayed 3 nights

Perfect area on Burbon St. Room was awesome. Only downfall, need a microwave in room.

10

Kathryn

14 Nov 2025

·

Stayed 3 nights

Stayed for 3 nights. Perfect location off Bourbon, would definitely recommend if you want to be in the middle of it all. Had a balcony room facing the courtyard and noise was not a concern at all. Room was clean and spacious.

4

Tami

13 Aug 2025

·

Stayed 4 nights

The pool and room good but water pressure so low in shower you could not even wash your hair

6

Dr. Beverly

16 Sept 2025

·

Stayed 4 nights

We anticipated noise because we were right on Bourbon Street. We were not anticipating speakers across the street that were so loud that the walls vibrated and the noise level above 100 decibels in the room. We did not use the coffee maker after the first time. Replenishing paper cups every other day means you have to reuse old cups. After figuring this out we considered the coffee maker contaminated with others saliva. Garbage from previous occupants, tags, etc. were on the floor. We had to ask to have our room cleaned on the “other” day. Floor was not touched and old tags etc were left. We went to have a drink the last night we were there before Preservation Hall and the bar wasn’t stocked with rye whiskey for a Manhattan. We settled for a glass of wine and left. The desk staff and the security staff were extremely pleasant! Kudos to them all!

6

DR. Karen

3 Aug 2025

·

Stayed 3 nights

Water pressure in shower is verrrry low, toilet oressure ussues made the sray

8

DAVID

23 Jun 2025

·

Stayed 4 nights

Good hotel. Actually pretty well sound insulated being right on bourbon. Mattress was lumpy and water pressure was low. Overall ok stay.

4

Niloo

13 Apr 2025

·

Stayed 3 nights

Room was nothing special. Location would have been good, if it hadn't been for the noise, which was terrible. Could not sleep at night. If you are going to have a hotel slap in the middle of Bourbon St., then you would think the least they can do is to have better noise insulation. If you actually want to sleep at night, I do not recommend this place.

8

Chris

26 Aug 2025

·

Stayed 1 night

The hotel is very nice for the price, clean and close to everything, however, the rooms overlooking Bourbon Street are extremely noisy as the party goes on past 3am. If you get a room anywhere else on the property it’s much more quiet. The room came with ear plugs which didn’t help very much.

10

Judy

5 Nov 2025

·

Stayed 1 night

The bed and pillows were FANTASTIC!!! Both the bed and the pillows were so comfortable, I didn’t want to leave.

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Service

Staff are widely described as friendly, helpful and proactive, with attentive security and valet; however, some guests experienced rudeness, slow responses, check-in hiccups, or billing/documentation issues.

Related guest reviews

10

San Juanita

24 Jun 2025

·

Stayed 1 night

Omg! The front desk staff were the best. When we walked in they cheerfully greeted us and made us feel welcome. We booked a room with a balcony however, it was on the third floor. I politely asked if by chance one was available on the second floor, there was one available and I was so happy. We thoroughly enjoyed our stay there. And the staff in the Cafe Paris were also outstanding! Can’t wait to go back.

10

Sandra

2 Jul 2025

·

Stayed 2 nights

Allen the door man and valet was extremely friendly and helpful as was all the staff. We arrived at 9:30 AM and they got us a room withing a couple hours even though check in wasn't until the afternoon.

10

Lee

16 Jun 2025

·

Stayed 2 nights

Perfect location in the middle of the French Quarter. The hotel was nice, clean and refreshingly cool in the swamp heat! Every staff member we encountered was top notch friendly and helpful!

10

Veronica

25 Aug 2025

·

Stayed 4 nights

Customer service was awesome. Everyone was very nice and accommodating

4

Adriana

29 Aug 2025

·

Stayed 2 nights

Staff was very rude. Called for towels and never got any so called back and no one ever picked up. Sink was broken and a whole in the wall. Very unhappy for the price I paid. Not the experience I wanted and will not be going back.

10

Nora

27 Apr 2025

·

Stayed 3 nights

I loved the staff! Chris, Raquel, Renita, Alan, Roy, Israel, and Michael the bartender, were awesome! I had a great time!

2

David

10 Oct 2024

·

Stayed 4 nights

1. The cover for the air conditioner fell down. 2. The front desk staff, named Larry, was rude in his replies to our inquiries. 3. Cleaning staff left much to desire. No change of towels, no vacuum and didn’t take out the bathroom garbage, no cleaning of the room at all. 4. Incomplete maintenance of the air conditioner, the log of the equipment had the dates so you cannot lie. On the other hand, there a few good points for the personnel that works at the bar in the afternoon, they were very kind and helpful. Margot from concierge was helpful with her recommendations.

6

Chris

12 Jul 2025

·

Stayed 3 nights

Property and staff was excellent. Had a double billing issue that came up. Tried to charge my card that was held for incidentals for the room also. Room was paid for in advance. The problem was corrected but not sure if it would have been if I hadn’t brought it to their attention. Other than that it was a great location and parking was excellent.

4

Sarah

28 Sept 2025

·

Stayed 4 nights

We called this hotel for 6 months to verify we would have 4 of our rooms together as we were celebrating our friends 10 year wedding anniversary. Upon check in we were informed our rooms were not together and this is not a guarantee even. But the worst part was there were no apologies and they were rather rude about the situation. Only 2 rooms were even in the same floor. The room I had the sink faucet was half broke, fan didn’t work and room needs updating. Definitely not the New Orleans I’ve grown to know of the usual southern hospitality from the 10 times I have visited the city. I’d highly recommend another hotel for your travels

10

Susan

27 Jun 2025

·

Stayed 3 nights

This hotel is situated in the heart of the French Quarter. The staff are all helpful and knowledgeable about restaurants, attractions and transportation. We rode the street car all over thanks to the desk staff’s suggestion, this made the best use of our time seeing Nola.The room was extremely clean and the bed was comfortable, the noise outside was minimal of course we were there in the summer during the week. The bathroom was small but did what we needed it to do so it wasn’t the end of the world. The breakfast is not complimentary but the prices weren’t bad and the food was just ok. Again, it served its purpose and was convenient. The pool was lovely, the bar was fully stocked and the drinks were good. We felt safe and welcome, that is important in a place you have never visited before. We would stay again and can’t wait to return.

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Location

Right on Bourbon Street in the heart of the French Quarter, walkable to major sights, dining and nightlife; the trade-off is a very lively atmosphere and late-night noise outside.

Related guest reviews

10

Tristian

15 Jul 2025

·

Stayed 3 nights

love the easy access to Bourbon St. & everything was pretty much walking distance. The staff was very accommodating and had no issues the whole stay. Also, did like the valet parking service. I felt car was safe and secured without having to pay for off the property parking and risks.

10

Michelle

5 Oct 2025

·

Stayed 2 nights

Hotel was really nice and clean. Staff was friendly. We loved the location of being in the heart of Bourbon Street.

10

Robert

28 Apr 2025

·

Stayed 1 night

Great location very clean and well maintained

10

Michael

22 May 2025

·

Stayed 3 nights

Very comfortable room. Great location right on Bourbon st. Nice pool and courtyard area.

10

Glenn

17 Apr 2025

·

Stayed 3 nights

Great location on Bourbon Street. Short walk to harbor area. Restaurants, clubs and very easy to grab a ride. Loud area at night but ear plugs are in room as it is bourbon street. Pool area is also nice.

10

Elizabeth

24 Nov 2025

·

Stayed 2 nights

Great place to stay. Right on bourbon st.

10

Austin

10 Dec 2024

·

Stayed 1 night

The staff was so incredibly helpful and nice. Can’t say enough good things about our stay!

10

Scott

24 May 2025

·

Stayed 2 nights

Always our favorite place to stay when in NOLA

10

Serena

22 May 2025

·

Stayed 4 nights

This location was perfect if you like hanging out on bourbon street and being in the middle of the action!

10

Deanna

18 Aug 2025

·

Stayed 7 nights

The rooms were clean and the pool was beautiful. Absolutely great location for walking to many different activities.

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Dining

Breakfast and the on-site cafe/bar receive generally positive feedback, but there is no free breakfast and some days/hours or staffing were limited, leading to slower service at times.

Related guest reviews

8

Dorcas

1 Jul 2025

·

Stayed 6 nights

Very central - everything within walking distance. Restaurant staff were lovely. Reception staff could have been better! Great room. Outdoor pool a bonus though could do with more sunbeds. No food service on Tuesday and Wednesday was disappointing. Overall good satay - would stay there again

8

Christopher

15 Jul 2025

·

Stayed 2 nights

Fantastic location! Very comfortable and staff was wonderful. Food was ok nothing special but there are many great choices near by. By far the best mean we had was just off the beaten path called the Gumbo Shop. Highly recommend the dining experience staff was incredible

8

Satuane

19 Feb 2025

·

Stayed 4 nights

This hotel is located in the heart of the French Quarter on Bourbon Street. It is in one of the best locations to be part of the New Orleans night life. You can also walk to Canal street where there is an assortment of dining options that you can choose from. The food at the hotel was excellent!The front desk staff and the bartenders were very helpful and professional. The waitress in the hotel cafe was not professional; walking past you for 15 minutes before coming to take your order. But, we didn't let this spoil our trip. We had a wonderful time and will look to come back and stay at Four Points!

10

Corinne Danielle

28 Jul 2025

·

Stayed 5 nights

The staff was friendly and willing to accommodate what we needed. The dinning options were delicious and extremely reasonably price. Will stay here the next time I’m in town.

8

Henrietta

12 Jul 2025

·

Stayed 4 nights

Nice outside terraces. Nice size rooms and comfortable beds. Bar area was not adequately staffed for happy hour during the middle of the week. Could provide more towels and water on days they do not change beds.

10

Susan

27 Jun 2025

·

Stayed 3 nights

This hotel is situated in the heart of the French Quarter. The staff are all helpful and knowledgeable about restaurants, attractions and transportation. We rode the street car all over thanks to the desk staff’s suggestion, this made the best use of our time seeing Nola.The room was extremely clean and the bed was comfortable, the noise outside was minimal of course we were there in the summer during the week. The bathroom was small but did what we needed it to do so it wasn’t the end of the world. The breakfast is not complimentary but the prices weren’t bad and the food was just ok. Again, it served its purpose and was convenient. The pool was lovely, the bar was fully stocked and the drinks were good. We felt safe and welcome, that is important in a place you have never visited before. We would stay again and can’t wait to return.

10

Neil

5 Aug 2025

·

Stayed 3 nights

The breakfast menu was very good and we had room service and ate in the Opera Cafe. Service and food quality was very good

6

Tevin

28 Aug 2025

·

Stayed 3 nights

Great location spot on Bourbon Street. Uber designation area on side of hotel. Showers were not that great (water was luke warm, shower handle broken), no free breakfast, breakfast needs to be included beignets or bagels, OJ, etc., rooms were clean, ear plugs were in room (of course), it was surprising quiet, not too loud. Rooms were small but cozy, French bathroom doors, balcony shared with three other rooms (no one was really out on shared balcony). They did have security at front door to deter people from coming inside if they were not a guest there. Overall, it was a good hotel. Valet parking too expensive. Room prices need to be lowered as it didn’t offer many amenities like the other hotels on Canal Street. Also, they do have single private balconies. Last, the maid service elevator was in middle of hallway, little noisy but spaces are tight in that area. 3.75 stars. No microwaves in rooms. Feed the people something free. As tourists, you pay and tip for most things, give free food near lobby, food and drink vouchers. It would make it an extraordinary experience for the NOLA experience.

8

Bethany

23 Oct 2025

·

Stayed 4 nights

The hotel was clean and the staff very friendly. It was amazing how well the hotel kept the noise out but we stayed courtyard side. There was strong free coffee early in the morning and the restaurant breakfast was very good. The pool area was small but clean and very pleasant.

10

steve

31 Jan 2025

·

Stayed 2 nights

Always stay when we are in New Orleans. Clean comfortable rooms and beds. Excellent food on site and all employees are friendly and helpful. It is on Bourbon Street so get an interior room if you mind noise.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $198	2 $158	3 $158	4 $168	5 $287	6	7 $589
8 $383	9 $158	10 $168	11 $158	12 $247	13	14
15 $237	16 $148	17 $138	18 $138	19 $237	20 $540	21
22 $138	23 $138	24 $138	25 $138	26 $158	27 $289	28 $287
29 $148	30 $148

Four Points by Sheraton French Quarter

Prices for Four Points by Sheraton French Quarter

Monthly average prices

About this property

Location

Room options

Premium Guest Room, Bourbon Street View, 2 Double Beds, Balcony

Room, 2 Double Beds (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds, Courtyard View (Balcony)

Deluxe Guest Room, Toulose Street View, 2 Double Beds, Balcony

Room, 2 Queen Beds, Balcony (Toulouse Street View)

Room, 2 Queen Beds, Balcony, Corner (Bourbon Street View)

Room, 1 King Bed (Mobility Accessible, Tub)

Room, 2 Double Beds, Courtyard View (Balcony)

Room, 1 Queen Bed

Room, 2 Double Beds

Room (Mobility Accessible, Tub)

Room, 1 King Bed

Room, 1 King Bed, Balcony, Courtyard View

Premium Guest Room, Bourbon Street View, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Courtyard View (Balcony)

Room, 1 Queen Bed (Mobility Accessible, Roll-In Shower)

Room, 2 Queen Beds, Mobility Accessible, Bathtub

Deluxe Guest Room, Toulose Street View, 2 Queen Beds, Balcony

Room, 2 Queen Beds

Premium Guest Room, Bourbon Street View, 2 Queen Beds, Balcony

Deluxe Guest Room, Toulose Street View, 1 King Bed, Balcony

Guest reviews of Four Points by Sheraton French Quarter

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Four Points by Sheraton French Quarter

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $185	21 $184	22 $242	23 $378	24 $751
25 $298	26 $201	27 $201	28 $218	29 $374	30 $385	31 $399