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Sheraton New Orleans Hotel - Pool

Sheraton New Orleans Hotel

Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Valet Parking

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Property description

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Sheraton New Orleans Hotel, travelers praise the walkable Canal Street location and lively lobby vibe, while feedback is mixed on aging rooms, variable cleanliness, and inconsistent service during busy periods.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Mixed

Service

Mixed

Location

Central

Dining

Inconsistent

Was this helpful?

10

William

IAN-logo

last week

·

Stayed 1 night

Good!!
Good!!
10

patrick

IAN-logo

2 weeks ago

·

Stayed 5 nights

Poolside seating was poor.Breakfast was fresh and great
Poolside seating was poor.Breakfast was fresh and great
10

SoYoung

IAN-logo

3 weeks ago

·

Stayed 3 nights

The location was perfect, the room was clean, and the staff was very friendly.
The location was perfect, the room was clean, and the staff was very friendly.
10

Edwin

IAN-logo

3 weeks ago

·

Stayed 4 nights

Great hotel and greater burgers at the lobby restaurant. The gym is very good and big. Centrally located in French Quarter, but away from noise. Perfectly located for the NOLA Jazzfest.
Great hotel and greater burgers at the lobby restaurant. The gym is very good and big. Centrally located in French Quarter, but away from noise. Perfectly located for the NOLA Jazzfest.
8

karen

IAN-logo

3 weeks ago

·

Stayed 11 nights

Lena was super helpful to us as was Mya and Miles did an excellent job checking us out. The lines were pretty long for check in and check out- busy hotel. The staff was all friendly (with the exception of one concierge who phoned it in but Ennis was wonderful). Clean property and great central location- easy walking to the Quarter, down to the Riverfront Walk and toward uptown for great dining. Close to Layfayette Park for the free Wednesday park concerts in April May that we enjoyed!
Lena was super helpful to us as was Mya and Miles did an excellent job checking us out. The lines were pretty long for check in and check out- busy hotel. The staff was all friendly (with the exception of one concierge who phoned it in but Ennis was wonderful). Clean property and great central location- easy walking to the Quarter, down to the Riverfront Walk and toward uptown for great dining. Close to Layfayette Park for the free Wednesday park concerts in April May that we enjoyed!
500 Canal Street, New Orleans, Louisiana, United States of America

Location

A stay at Sheraton New Orleans Hotel places you in the heart of New Orleans, steps from Canal Street and Royal Street. This hotel is 0.2 mi (0.3 km) from Bourbon Street and 0.3 mi (0.4 km) from Caesars New Orleans Casino.

The Sazerac House(0.1 miles)

Canal Street(0.1 miles)

Decatur Street(0.1 miles)

Royal Street(0.1 miles)

Audubon Insectarium(0.1 miles)

The Shops at Canal Place(0.2 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self parking is available on-site for a fee of USD 42 per night, and valet parking is also offered at USD 52 per night with in/out privileges. Parking height restrictions apply.

Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee of approximately USD 24 per person.

Pets are allowed at the property with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Check-in is from 4:00 PM, and check-out is until 12:00 PM. Late check-out is available for a fee, subject to availability.

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. Specific details about accessible rooms and bathrooms are not provided.

The hotel is centrally located in New Orleans, just steps from Canal Street and a 4-minute walk from Bourbon Street. It is 0.3 miles from Caesars New Orleans Casino and 0.7 miles from the Ernest N. Morial Convention Center.

Yes, the hotel features an outdoor swimming pool. The operational hours and seasonal availability are not specified.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

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