Is parking available at the hotel?

Parking is available on-site, but it is limited. Valet parking is offered at a fee of USD 55 per day.

What breakfast options are available?

Full breakfasts are available daily from 7:30 AM to 10:30 AM for a fee, approximately USD 14 to 28 per person.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of USD 250 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The hotel provides accessible facilities, including step-free entrances and wheelchair-accessible public areas. Specific details about room accessibility features should be confirmed directly with the hotel.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in the French Quarter, within a 5-minute walk of Bourbon Street and Canal Street. It is 0.5 miles from Caesars New Orleans Casino and 0.3 miles from the Mississippi River.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is accessible from 9:00 AM to 10:00 PM. The pool is seasonal.

What are the policies for children staying at the hotel?

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Hotel de la Poste - French Quarter New Orleans

Average nightly price at Hotel de la Poste - French Quarter, A Renaissance Hotel by month, last 12 months (USD)
Month	Average price
January	$168
February	$198
March	$231
April	$283
May	$229
June	$188
July	$182
August	$140
September	$227
October	$202
November	$177
December	$169

What guests think

Across these reviews, Hotel de la Poste - French Quarter, A Renaissance Hotel is praised for its walkable French Quarter location and friendly staff, with many liking the courtyard pool and bar, while feedback on rooms, fees, and upkeep varies.

Many guests found rooms comfortable and well decorated, though size, layout quirks, and lighting drew mixed reactions. Recurring complaints include added fees and costly parking, intermittent A/C problems, and inconsistent housekeeping or maintenance. On-site dining and the bar are often enjoyed, but room service and service speed can be uneven. Expect a convenient, characterful base with some operational inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Charming courtyard with a small pool and an on-site bar; valet/garage parking available but often expensive. Gym feedback skews negative and there were occasional maintenance issues such as an elevator outage.

Related guest reviews

10

Garrett

May 27, 2025

·

Stayed 2 nights

This place cares about u !!! They have their own parking garage . And the staff was amazing!!

10

michael

Aug 10, 2025

·

Stayed 2 nights

The staff were all extremely nice. They had a restaurant on site. The valet parking was easy and the vehicles were kept in a secure location.

10

Floyd

Jul 13, 2025

·

Stayed 2 nights

Wonder hotel Amazing staff Pool area was small but nice

8

emma

Dec 29, 2024

·

Stayed 4 nights

Well situated , clean and basic rooms. Gym was pretty grimey but well appointed.

4

Hicham

Mar 7, 2023

·

Stayed 2 nights

Disappointed by the amenities specifically the gym area (old broken equipments). Very friendly staff

10

Lethia

Apr 1, 2025

·

Stayed 2 nights

Great located hotel, walkable to all main attractions and streets. Room well decorated, clean and we had a balcony room which was cool to sit outside, however it was a little noisy during the night behind so close to the street. We did enjoy the restaurant (good food, but a little pricey)! They also have a little sitting area in the back with a pool, which was cute and seemed relaxing. I recommend this hotel!

6

LOURDES

Jul 16, 2024

·

Stayed 5 nights

I stay all the time, but this time checkin was after 4pm. Swimming pool out of service for a day or two. Elevator was not working for a day or two, I had to take the stairs. And $27 a day??? I probably won’t stay there again.

10

Cristen

Jul 4, 2025

·

Stayed 1 night

We love the pool/patio area, it’s beautiful! Rooms are modern and clean and lovely!

10

Jan

May 8, 2025

·

Stayed 7 nights

Great location in the French Quarter with peaceful courtyard and pool. Nice onsite bar with excellent service. Room was very comfortable for our 7-day stay.

4

Jennifer

Jul 12, 2024

·

Stayed 3 nights

The parking fee of $55 was excessive then they added a fee on top. The $27 per day "experience fee" is a ripoff unless you plan to use these few amenities you can get & I had no use for it, so I paid $81 more for nothing. I had already paid $362/night for a room that was hot. The air conditioning never worked. We called & they brought an industrial fan, but did not even look at the A/C. It was so hot I had to buy a $40 fan at Target to be able to sleep, which was still difficult bc of the noise of 2 fans & the warm air just being moved around. The amount of money & exorbitant extra fees that I paid for 3 nights was the ruin of my trip & made it difficult to rest at all.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews cite clean rooms, but several report dirty bathrooms or balconies and occasional odors, with housekeeping sometimes missing or inconsistent.

Related guest reviews

8

Dana

Jul 10, 2025

·

Stayed 3 nights

The front desk was extremely polite/friendly. Hotel staff greeted me each time they saw me. My only complaint would be cleanliness, my bathroom had stray hairs about that I cleaned and fingerprints on one of the glasses. Overall my stay was very pleasant!

6

William

May 12, 2025

·

Stayed 2 nights

A gorgeous hotel. Staff inside the lobby, and the dining area were pleasant and kind. Valet parking was extremely convenient, because of location of hotel, nearly everything was walkable one could need. The restaurant was a huge hit, we had breakfast, and dinner one day there. The downside, was our room was quite dirty. Bathroom floor was extremely dirty, our balcony was littered with cigarette butts in the pots, and matches scattered the ground. We were also missing our lamp that all the other units tables had. But all those things could be easily fixed. And we really enjoyed ourselves!

10

Bria

Apr 14, 2025

·

Stayed 2 nights

Room was nice and clean

10

Ivette

Oct 6, 2025

·

Stayed 3 nights

The property was beautiful. The rooms were very spacious and clean. The restaurant and bar was great. I would definitely recommend staying at this property.

2

Justin

Dec 4, 2024

·

Stayed 2 nights

Very dirty

10

Amy

Nov 28, 2025

·

Stayed 5 nights

Very clean with no issues

10

Bianca

Dec 2, 2024

·

Stayed 2 nights

Worth the price. Staff friendly, clean rooms and great location.

6

Susan

Feb 24, 2025

·

Stayed 2 nights

Valet was wonderful!!! Maid service was non existent. I directly told maid my room # (as I was standing directly outside my door) and asked her to clean my room ( literally 3 minutes after she knocked on my door to clean it & I wasn’t ready because I was using the bathroom). I know she understood me as she spoke English. She then told me yes, she would. I left, came back several hours later and again later, nothing was clean, trash can not emptied. Never saw them again. Daytime Concierge must hate ygeir jobs. Not very friendly. Night time Concierge was really great. But MOST IMPORTANTLY, pictures misleading in website for rooms. Combined better room pictures which is why I picked that room. Shocked and very upset at tge room we received for the amount of money. Pretty hotel and great location.

10

Kim

Jun 30, 2025

·

Stayed 4 nights

We really enjoyed our stay at Hotel de la Poste. The hotel was very convenient to everything, the staff was friendly and helpful, the room was beautifully decorated and clean! We would definitely stay here again!

8

Matroy

Mar 10, 2024

·

Stayed 1 night

Property is dingy and run down! My had very little hot water. My room was very small, and i think it was because I purchased from orbitz. I was very unsatisfied.

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Rooms

Rooms range from spacious and stylish to small or dated, with design quirks like dim lighting, unusual showers, and glass bathroom walls; some guests noted street noise, limited in-room amenities, or delayed hot water. Wi‑Fi was sometimes paid or unreliable.

Related guest reviews

8

Nicole

Apr 25, 2025

·

Stayed 5 nights

The hotel location was great, staff was pleasant, courtyard smelled great and was very relaxing. The rooms were clean and comfy, but the design was super strange. The rainshower in the wall (instead of the ceiling), lighting was terrible, not alot of clothes storage, and dont get me started on the fridge... all these things are small to deal with, Id stay again.

10

Rhonda

Mar 5, 2025

·

Stayed 2 nights

Only disappointment is the rooms no longer have safes

10

James Andrew Johnson

Apr 16, 2023

·

Stayed 4 nights

The location is fantastic close to everything you want in New Orleans. Restaurants, bars, shopping are just a few steps away. The rooms are cozy but are on the smaller size so be prepared.

6

Stacie

May 17, 2023

·

Stayed 1 night

Staff was wonderful & very friendly. Found the room to be very dark, don't understand the paint color/design choices-seem tacky/dated. Bathroom was so dark i had trouble applying makeup. Location of hotel was very convenient to french quarter hot spots.

10

Ivette

Oct 6, 2025

·

Stayed 3 nights

The property was beautiful. The rooms were very spacious and clean. The restaurant and bar was great. I would definitely recommend staying at this property.

2

Jeonghwa

Mar 24, 2025

·

Stayed 2 nights

4 stars? Seriously lol spent 700 two nights. Rooms stanky bathroom no ventilation hot water you gotta wait till it comes television went off for no reason.

6

Ken

Sep 29, 2025

·

Stayed 3 nights

The room was dated and watch for the hidden costs ... Staff was pleasant though .. no fridge or microwave and a bunch of street noise day and night Bourbon Street was two blocks away a plus casino just a short walk street performers every where you went .. all in all a good location but some repairs needed on the rooms

6

jerome

Oct 15, 2025

·

Stayed 2 nights

Was supposed to have a balcony room but did not get.

10

Kim

Jun 30, 2025

·

Stayed 4 nights

We really enjoyed our stay at Hotel de la Poste. The hotel was very convenient to everything, the staff was friendly and helpful, the room was beautifully decorated and clean! We would definitely stay here again!

8

Bradley

Jan 8, 2023

·

Stayed 19,359 nights

Great location very friendly staff. The only thing we did not care for was the glass wall for the bathroom. We can see it as a great idea. But practically very uncomfortable for a family and or friends staying in same room.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and welcoming, but service can be inconsistent, with missed housekeeping, slow or unprofessional responses, billing disputes, and bar/restaurant service lapses. Check-in delays also appeared in several reviews.

Related guest reviews

4

JOHN

Jan 12, 2025

·

Hotel was transitioning from The W to Hotel De La Poste. We were informed when we arrived about the transition and the skeleton crew they were working with during that time. The transition to another brand was not the issue, it was that the hotel did not communicate this until the day before arrival and they said nothing of a reduced staff which may impact our stay. We had three rooms booked for 3 nights each. One of the rooms was not cleaned or visited by house keeping even though we asked multiple times during the day. When we returned back that evening to still find the room as we left it at 9:30am we called the front desk and was informed the house keeping crew had left. Upon checkout there were over $1,000 of charges across all three rooms that were never made. The GM was very accommodating and removed all charges, however, why were they there in the first place. Overall the hotel needs a cosmetic refresh, and the staff could use a few hospitality classes. The hotel is in a GREAT location in the French Quarter however, I think I’ll be staying at other bonvoy brands in the future.

10

Estevan

Aug 20, 2025

·

Stayed 3 nights

Best staff ever…the staff met every one of my requests and completed it with a smile and the absolute best southern hospitality. Will definitely stay here any time I visit New Orleans.

6

Frederic

Apr 18, 2025

·

Stayed 3 nights

Among the worst service and attitude from staff I ever experienced. Location is good and the room was nice too.

6

Ronnie

Mar 26, 2025

·

Stayed 5 nights

House Keeping was a no show!

4

Adnan

Jan 13, 2025

·

Stayed 2 nights

Front desk very rude, not willing to help. At 9:30 pm called to order dinner from the restaurant that they said kitchen was closed. When I booked showed that restaurant opens till 10 pm. Really disappointed at this place.

8

Matthew

May 1, 2024

·

Stayed 4 nights

Location is top notch, service was a bit slow, and there was no in room dining nor a do not disturb sign. Wrong room with two beds we ordered a king, and were told, well you can move tomorrow.

10

Jennifer

Jul 15, 2025

·

Stayed 3 nights

Great location and the staff were helpful and friendly!

10

Safina

Sep 20, 2024

·

Stayed 2 nights

Ashely is an asset to the entire brand whatever this facility does they need to make sure they keep her. There is always a difference in the level of service provided when the staff cares about the guests. Ashley made sure our stay was exceptional. I wouldn't want to stay anywhere else on my next visit.

6

Susan

Feb 24, 2025

·

Stayed 2 nights

Valet was wonderful!!! Maid service was non existent. I directly told maid my room # (as I was standing directly outside my door) and asked her to clean my room ( literally 3 minutes after she knocked on my door to clean it & I wasn’t ready because I was using the bathroom). I know she understood me as she spoke English. She then told me yes, she would. I left, came back several hours later and again later, nothing was clean, trash can not emptied. Never saw them again. Daytime Concierge must hate ygeir jobs. Not very friendly. Night time Concierge was really great. But MOST IMPORTANTLY, pictures misleading in website for rooms. Combined better room pictures which is why I picked that room. Shocked and very upset at tge room we received for the amount of money. Pretty hotel and great location.

6

Riley

Mar 30, 2025

·

Stayed 2 nights

Room was not ready upon arrival, then the concierge quoted us a time when it would be and it in fact still was not ready. Young gentleman at the front desk when we walked in said, “sup”. Not the way someone wants to be greeted, very unprofessional.

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AI-generated summary based on recent guest reviews

Location

Central French Quarter base that is walkable to major sights and close to Bourbon Street yet often on a quieter block; some guests noted occasional night noise or event-related access limits.

Related guest reviews

10

niaya

Jul 25, 2025

·

Stayed 3 nights

Hospitality is great here! Everything in the photos looks as it does in person. That shower water in the room is HOT(love that). Hotel is close enough to Bourbon street yet far enough to where to can’t hear anything when it’s time to go to bed.

10

Matthew Richard

May 27, 2025

·

Stayed 2 nights

Great hotel tucked away from the noise but located close to everything. We would stay there again.

10

Tamera

Oct 3, 2025

·

Stayed 3 nights

Location Location Location!!! Everything I needed and more was just outside the doorstep

10

Julie

Jun 1, 2023

·

Stayed 4 nights

Great location,close to lots of bars & restaurants but far enough from Bourbon street to be quiet at night.

10

Cristina

Jul 22, 2025

·

Stayed 4 nights

the style of the rooms were amazing. the hotel was within walking distance of all of our activities. the restaurant at had very friendly staff and delicious food. now remember, if it's close to bourbon street there is going to be noise at night so if you're looking for complete silence, you'll have to book further from here, however, i would definitely book here again.

10

Jennifer

Jul 15, 2025

·

Stayed 3 nights

Great location and the staff were helpful and friendly!

8

Trevor

Jul 22, 2025

·

Stayed 4 nights

Great location. Updated roomy accommodations. Friendly staff

10

Victoria

Mar 7, 2025

·

Stayed 3 nights

A very safe option located in the heart of the french quarter just a 4 minute walk to Bourbon st. Located on a quiet side street near quaint boutiques and laid back bars, hotel de la poste was a perfect option, we will be utilizing again.

10

Bianca

Dec 2, 2024

·

Stayed 2 nights

Worth the price. Staff friendly, clean rooms and great location.

10

Maggie

Oct 29, 2024

·

Stayed 2 nights

We came to the W New Orleans for the Eras Tour and we could not have had a better experience. We loved the location in the French Quarter. Perfect walking distance to just about anywhere we wanted to go. Our room was wonderful and the check in and check out experience was a breeze.

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Dining

The on-site restaurant and bar earn praise for food and cocktails, but reports of unanswered phones, inaccurate or missing room service, poor bar service, and early closures suggest inconsistency; some found prices high.

Related guest reviews

10

Natalie

Mar 16, 2023

·

Stayed 7 nights

My husband and I stayed at the W this past week and had a blast! We experienced Nola like no other, met incredible people, and ate delicious food. We’d highly recommend the W to anyone staying in the French Quarter because of its location, cleanliness and most of all hospitality! First is Chef Nick, he couldn’t be more of a kind human and amazing chef!! My husband loves cooking and is fascinated with anything involving food and restaurants and Chef Nick answered his questions with pleasure and even offered advice on what to do while making certain things. He’s not only very kind but the food was to die for!! And then there’s Bret the bartender who made our first impression of Nola memorable, almost every night we’d end the day with stories and laughs that we’ll never forget. Thank you W we will be back!! ❤️

8

Johnathan

Mar 2, 2025

·

Stayed 2 nights

This property is very beautiful! We only had two issues which were room service that never actually showed up (it was just fries) and valet scratched up our rim a bit and then also when checking out the valet gate closed on the car and scratched the driver side quite a bit. They were very professional about the incident.

4

Adnan

Jan 13, 2025

·

Stayed 2 nights

Front desk very rude, not willing to help. At 9:30 pm called to order dinner from the restaurant that they said kitchen was closed. When I booked showed that restaurant opens till 10 pm. Really disappointed at this place.

10

Ivette

Oct 6, 2025

·

Stayed 3 nights

The property was beautiful. The rooms were very spacious and clean. The restaurant and bar was great. I would definitely recommend staying at this property.

10

Jessica

Sep 23, 2025

·

Stayed 3 nights

Stay was amazing. Bar tender was knowledgeable about specific cocktails.

8

Tracy

Apr 15, 2025

·

Stayed 3 nights

Room was fine for the price, location is ideal, security good at night, staff friendly. Very poor bar service. No bathrobes.

10

Gregory

May 5, 2025

·

Stayed 5 nights

Great property, Awesome staff! Arthur in the lounge was amazing with great cocktails and local tips everyday. Was easily walkable to numerous restaurants and shops and music. Definitely will return!

10

Jan

May 8, 2025

·

Stayed 7 nights

Great location in the French Quarter with peaceful courtyard and pool. Nice onsite bar with excellent service. Room was very comfortable for our 7-day stay.

10

Todd

Jan 3, 2023

·

Stayed 19,359 nights

We had a great time hanging out in the courtyard. The pool is heated to perfection. Restaurant is very good and they do room service. Couldn't be in a better location, we walked everywhere. Keep it up, we will be back!

6

Nadely

Jun 7, 2025

·

Stayed 3 nights

I want to start with the positives, the front desk who checked us in was lovely, actually most staff was lovely. our room was spacious and comfortable. However the pictures are deceiving, the courtyard or pool are not that big. Ordering food is a hassle. The restaurant never picks up the phone. We had the wrong menu in our room, we order a breakfast burrito and they were hell bent on making a quesadilla. I agreed but they still messed up the order. Since we placed the order with the front desk, it was a lot of miscommunication.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $156	8 $234	9	10
11 $249	12 $173	13 $173	14 $173	15 $237	16 $295	17 $237
18 $225	19 $225	20 $225	21 $224	22 $236	23 $690	24 $1,462
25 $243	26 $225	27 $225	28 $224	29 $237	30 $295	31 $600

Su	Mo	Tu	We	Th	Fr	Sa
1 $248	2 $187	3 $173	4 $188	5 $295	6 $1,067	7
8 $224	9 $191	10 $191	11 $225	12 $236	13 $886	14 $809
15 $225	16 $187	17 $183	18 $173	19 $237	20 $237	21 $237
22 $210	23 $169	24 $170	25 $172	26 $215	27 $237	28 $237
29 $172	30 $176

Hotel de la Poste - French Quarter, A Renaissance Hotel

Prices for Hotel de la Poste - French Quarter, A Renaissance Hotel

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Mobility Accessible, Balcony

Studio Suite, 1 Bedroom, Patio

Room, 2 Queen Beds

Studio Suite, 1 Bedroom, Courtyard View

Premier Room, 2 Queen Beds

Studio Suite, 1 Bedroom, Balcony

Room, 2 Queen Beds, Balcony

Room, 1 King Bed

Suite, 1 Bedroom, Balcony

Premier Room, 1 King Bed

Room, 1 King Bed, Balcony

Room, 1 King Bed, Mobility Accessible

Room, 1 King Bed, Roll-In Shower

Room, 1 King Bed, Balcony (Mobility Accessible, Roll-In Shower)

Guest reviews of Hotel de la Poste - French Quarter, A Renaissance Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel de la Poste - French Quarter, A Renaissance Hotel

Prices for upcoming dates