Name: Wyndham Boston Beacon Hill
Address: 5 Blossom Street, West End, Boston, Massachusetts, United States of America, Boston, Massachusetts, US
Price range: US$251–US$1,542 per night
Rating: 7.6

What guests think

Wyndham Boston Beacon Hill earns praise for its walkable, central location near Mass General, TD Garden, and transit, but numerous reviews note dated interiors, uncomfortable beds, and disruptive construction noise from the hospital project across the street.

Cleanliness and maintenance are inconsistent, with reports of mold, worn carpets, slow drains, loud HVAC, and occasional elevator problems. Amenities are basic for the price; parking is costly, the outdoor pool and small gym feel worn, and some rooms lack a fridge. Overall, expect a highly convenient stay in an older property where noise and wear may be noticeable.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities show their age. Parking is valet and expensive; the outdoor pool and small gym feel worn, with occasional elevator, ice machine, and vending issues.

Related guest reviews

6

Terri

20 Jul 2024

·

Stayed 2 nights

Location is very good. Service was lacking. No fridge in room has to request one. Shower didn’t work very well, tub drain didn’t seal. We left early and could not reach valet. Has to go to front desk, security went to look for them. He was sleeping in a car! One of the pool attendants was in their phone 100% of the time.

6

Jose

5 Oct 2025

·

Stayed 2 nights

The rooms are pretty date and need some love (eg drawers hard to open, dirty / stained walls or bathtub, etc) The ice machine on the 11th floor never worked for my whole stay. The gym equipment was so-so, need some maintenance and the bike doesn’t have straps on one foot. Service was pretty good and the location was excellent.

8

Catherine

12 Jan 2025

·

Stayed 1 night

Valet wasn't answering phone for early AM checkout. Had been told 20minute notice was enough, but 40 minutes before we got our car.

4

Steve

2 Aug 2024

·

Stayed 3 nights

The hotel is across the street from a major construction site where a new hospital is being built. This project will go on for a very long time. Work starts at 7:00am and goes until 8:00pm. Only two elevators were working in the hotel making for long wait times. All vending machines ran out of drinks and were not replenished. The hotel is overpriced for a building which is in need of significant upgrades.

8

Nicole

27 Nov 2024

·

Stayed 1 night

parking fees, communication was lacking, elevators were not working properly. convenient appropriate, felt safe in the area

4

Danielle

17 Jun 2025

·

Stayed 1 night

The bathroom smelt musty and was not the best for the room cost. I tried uogrsdung to

6

Joseph

26 Oct 2025

·

Stayed 1 night

Great location - near Mass General if thats why you're there. Many restaurants and stores are easily walkable - Whole Foods, Walgreens, etc. Facility-kinda old and tired. The batchtub spout was wiggly, the carpets had torn and repaired or not repaired places. Staff was nice enough, parking is ridiculously expensive - we took the commuter rail in - just a 5-10 minute walk, pretty easy, from Government Center. I was surprised that you don't need a room key to use the elevator - SO common nowadays and especially in city environments. I feel safer with the limited access that a key card type elevator.

6

Kimberly

15 Jul 2024

·

Stayed 4 nights

The #1 reason I selected this hotel was for the pool accommodations. It was 88-90 degrees outside and the pool water was 90 degrees. It was so not refreshing and we were very much looking forward to some pool time. Very disappointed. There was also mold on the walls in the bathroom and rust on the fixtures.

6

Magdalena

23 Jul 2025

·

Stayed 2 nights

Property is lacking in updates. Our bathroom was poorly cleaned. Hotel in need of updates. Pool area very poorly up kept, debris everywhere even in the pool

4

Norm

30 Jul 2025

·

Stayed 2 nights

The location was great for tourists. The breakfast was terrific. The valet parking was expensive ($69/day!) The fitness center was substandard for that size of a hotel. The pool was closed. Our room was right across from a building under construction and the early morning noise was ridiculous.

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Cleanliness

Cleanliness is mixed: many found rooms acceptable, but several mention mold in bathrooms, stained carpets, dust, lingering smoke or musty odors, and occasional pests.

Related guest reviews

4

NATALIE

5 Jul 2025

·

Stayed 3 nights

We had to get another room due to smoke smell, new room was out of soap and body wash in dispensers, cockroach in bathroom was 2” long, they gave us free breakfast on our last day for our trouble but the restaurant was staffed by one waitress and no bus service, we would’ve been her 10th table, hotel is worn out looking but in good location.

4

helen

27 Jul 2025

·

Stayed 4 nights

Didn't feel clean from the carpets to the rooms. I found hair in the bathroom, globs of it behind the garbage can and on the floor. The bathroom floor was sticky and obviously not cleaned.

4

Natalia

12 Aug 2024

·

Stayed 4 nights

The room had bugs and flies. They don’t do housekeeping unless you ask for it and even when you do they failed to do it twice. The gym was dirty and is a joke. Vending machines steal your money. By far the worst most expensive 3-star hotel I’ve stayed in.

2

Afshin

9 Aug 2024

·

Stayed 2 nights

This hotel has four elevators, two of which were inoperable during our visit. Unfortunately, I don't have the option to upload the pictures that I took, but to say the least, there was mold in the shower, the shower faucet was detached from the wall and moving back and forth, a torn chair in our room, and a completely dirty carpet.

6

Elizabeth

2 Jul 2025

·

Stayed 2 nights

Unfortunately, the bathtub had an enormous amount of black mold.

6

Amber

14 Feb 2025

·

Stayed 1 night

Our bathroom had mold in it and the water would pool in the tub when taking a shower, but otherwise everything was fine

4

Joshua

5 Aug 2024

·

Stayed 2 nights

Bed bugs and stains in bed. There was food under the bed. They moved us to a room that smelled like smoke.

6

Jennifer

10 Aug 2025

·

Stayed 1 night

Was not what I expected. Dirtier and not well kept

2

marissa

19 May 2025

·

Stayed 1 night

Our room smelled horrible and there was a bug in our bed. Unfortunately I found that in the morning or I would have made a big stink!

6

Anne

16 Aug 2025

·

Stayed 2 nights

We had to change rooms when we got there due to the bathroom being very old. The carpets were very worn and you could smell cigarette smoke. The woman at the desk said there is a no smoking policy but someone was clearly smoking. The hotel is outdated in general.

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Rooms

Rooms feel dated with worn furnishings and many guests find mattresses hard or sagging; some report noisy HVAC and thin walls. Street‑facing rooms get notable construction noise, and not all rooms include a fridge.

Related guest reviews

8

Janet

24 Jun 2025

·

Stayed 1 night

Hotel was good… not excellent as there was alot of construction noise @6am… blackout curtains not adequate had holes in them with light from construction site next door filtering in…

8

kirk

24 Jun 2025

·

Stayed 3 nights

Great location, thin walls/ceiling with some noise

6

Jessica

23 Nov 2025

·

Stayed 1 night

Beds are very uncomfortable

6

Lacey

12 Jul 2025

·

Stayed 2 nights

Very outdated in decor, terrible lighting and very bad air circulation in room, no window opening option. Toilet was leaking as well. Awesome location tho, especially if attending a concert at TD

6

Laura

7 Feb 2025

·

Stayed 1 night

The property is aged but clean. Our room was overlooking a construction site, which was quite noisy. The walls are also very thin.

6

Michael

8 Dec 2024

·

Stayed 2 nights

Mattress was horrendous, felt like sleeping on a box spring mattress

8

Erin

14 Aug 2025

·

Stayed 1 night

Clean, nice hotel. Good area. Beds were very uncomfortable though. Everyone woke up with sore backs. Loved everything about the hotel except for the beds.

6

Sarah

6 Jun 2025

·

Stayed 3 nights

Not the worst room ever but dated. The price you pay is for the convenient location. Also a plus is a generous checkout time, but beds need updating and shower backs up into tub. Rooms on the backside have a view of the parking lot and Whole foods.

6

Robert

4 Mar 2025

·

Stayed 1 night

Stayed there for doctor’s appointment. Room is ok for one night, but could use some improvements. Bed is very uncomfortable. Windows are leaky (8th floor) and HVAC sounds like 30+ years old. Bathroom clean enough, tub does not drain well. Cable is bad quality.

6

Tomoyuki

21 Jul 2025

·

Stayed 2 nights

It was inconvenient in that no refrigerator was in the guest room.

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Service

Service is often friendly and accommodating, with multiple shout‑outs to front desk and valet staff. Some guests, however, cite housekeeping lapses, check‑in hiccups, or occasional rudeness.

Related guest reviews

8

Kathy

7 Jul 2025

·

Stayed 2 nights

The staff made it a wonderful experience for us. They were friendly and responded quickly to text messages or verbal requests.

4

Jeremiah

18 Feb 2025

·

Stayed 2 nights

Room needs updating. Showering in ankle deep standing water, rusted tub drain, and spicket didn’t fully close leads to reduced water pressure. Asked for room service day prior, it never came. Called front desk for towels that staff said would be right up, never came. Within walking distance of TD garden but would not stay here again.

10

Amy

15 Jun 2025

·

Stayed 2 nights

The woman that checked us in was extremely helpful. We had an emergency and really needed to get a place, the other place that we had rented had fallen through and she was extremely helpful, she got us right in, we are able to drop off our bags without having to wait for the check-in time, it was an amazing stay will definitely be with Wyndham again.

10

Katherine Grace

4 Jun 2025

·

Stayed 2 nights

Stayed last minute for medical reasons and had to extend my stay. They were super helpful and I was able to keep my room.

6

MomoTwo

6 Jun 2025

·

Stayed 3 nights

I came for a conference and arrived with a completed pre-check, but it still took twice as long to get checked in; the front desk gave me a room that was already occupied! VERY disappointing. The second room smelled so bad I had to go back down...third trip up the slow elevators landed a room right by the elevator lobby...Overall, a decent stay with no frills and a few blocks from the T - not worth the nightly rate of $300+ other than the fact that most hotels were sold out due to the conference.

10

Diane

16 Jan 2025

·

Stayed 1 night

I was there as my son was having surgery at MGB and the staff at the front desk was very helpful when I wasn't sure I would need an extra day in case he wasn't discharged. Had dinner with my husband and a friend and after a long day it was a wonderful experience.

10

Erika

5 Jun 2025

·

Stayed 2 nights

I would like to share how much I appreciated the front desk supervisor named Kip! He went above and beyond, took it the second mile for service, when I needed assistance and was stressed out about an upcoming reservation I had in New York with another Wyndham property. Kip didn’t even hesitate to assist me in my time of need. Way to go Kip you are a true testament of excellent customer sevice!!

2

Daniel

27 Jul 2024

·

Stayed 1 night

This was an unsatisfactory stay. They told us they would bring a cot and then when we came home there was none with no note. We called they said they were out. We got in bed and the sheets were wet - disgusting! When I spoke to the front desk they made excuses - cots first come first serve, and something about the staff turning the beds late in the day. The wet sheets made no sense because housekeeping hadn’t been in the room for 7 hours. And the excuse about the cot was the worst kind of corporate lack of accountability non-apology - “I don’t know who told you that but our policy is…” This place was so expensive and has just the worst service. Do not stay here!

8

W. TIMOTHY

25 Aug 2024

·

Stayed 1 night

We expected a dated generic corporate downtown hotel, and that low expectation has been exceeded to our delight. At our check-in, Kip Hemingway was a champion with our kids and a big-hearted ambassador for the place. With, perhaps a tad less flair and conviction than Kip, other staff have also been really good!

10

Pat

5 Jun 2025

·

Stayed 2 nights

Excellent customer service front desk bar and restaurant

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Location

Excellent, walkable location near Mass General, TD Garden, the T, and shops like Whole Foods and CVS. Expect urban noise, especially early‑morning construction and occasional sirens.

Related guest reviews

8

Christopher

26 Sept 2025

·

Stayed 3 nights

The property is showing its age a bit, but the staff was professional and courteous at all times, and the location of the hotel is fantastic for walking to different areas of either the North End, West End, or Beacon Hill areas.

10

Catalina

3 Aug 2025

·

Stayed 4 nights

Internet access good. Walkable area and very close to many attractions and restaurants. Bed comfort was good. Small food menu down stairs.

8

Michele

18 Sept 2025

·

Stayed 2 nights

I have stayed here many times. Probably 10 times so far. It is VERY convenient location for Mass general hospital Also very convenient for Mass transit, Whole Foods and CVS next door. There is a long standing ongoing hospital construction project across the street so it is a little noisy and you might want to request a room not facing Blossom Street

8

Brady

28 Jul 2025

·

Stayed 2 nights

Close to all the things Boston has to offer. There is construction across the street so that got a bit loud at times. It's a big city so we were expecting noise.

10

Andrea

16 Apr 2025

·

Stayed 1 night

Safe to walk to/from TD garden with kids

10

Ryan

18 Sept 2025

·

Stayed 4 nights

I wanted to get a hotel close to places in Boston so we wouldn't have to get a car or ride the T as much. Wyndham was a great choice for this!! An added surprise was that CVS and Whole Foods are behind Wynbham, so if you need a little pick-me-up, it’s just a jump. We were on the 8th floor, and the staff cleaning the rooms were so nice! Everyone greeted us as we walked by. Even the front desk staff was very friendly! We thought the room was well cleaned, beds made good, and one great thing was that the water pressure was perfect! I would recommend this hotel to anyone! Location is a big thing when you’re staying somewhere, and Wyndham really made our Boston experience even better!!

10

Susan

5 Aug 2025

·

Stayed 4 nights

Location

8

Paul

2 Feb 2025

·

Stayed 4 nights

Overall, we had a good stay. The beds were comfortable, rooms were clean and the staff was very friendly. The downtown location is great, close to the subway station. But the rooms were a bit dated. The bathroom door didn't close all the way and the bathtub drain quickly. But, in general, good value for money.

8

Heather

24 Feb 2025

·

Stayed 3 nights

Location is great for public transit, but there is construction going on next door so be prepared to be woken up at 6:57am each day. Would be great if the hotel offered complimentary earplugs until construction is complete.

10

Bahram

13 Aug 2025

·

Stayed 1 night

Conveniently located near the Mass General Hospital and the T station.

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Dining

On‑site dining feedback is mixed: some enjoyed breakfast and friendly bar staff, while others found the menu limited, service slow, and prices high versus nearby options.

Related guest reviews

8

Diana

12 Aug 2025

·

Stayed 1 night

Not enough options for dinning way to expensive for what was it was!

10

Marjorie

6 Feb 2025

·

Stayed 1 night

People are nice. Kitchen is slow. Very slow. Hour wait for a quesadilla

8

Katherine

16 Jul 2025

·

Stayed 7 nights

The property is in a great location and clean. There were definitely things that needed some repair such as ice machines and sinage. The staff was super friendly and did their best to accommodate our needs. We ate at the Dean's List twice and while the food was edible we definitely don't recommend it. Much much better food nearby.

10

Andrew

30 Jul 2025

·

Stayed 2 nights

Check in was great, very friendly and personable. The restaurant, we just had drinks, but the bartenders were amazing.

8

Joseph

8 Mar 2025

·

Stayed 6 nights

Decent, restaurant is mediocre, understaffed

10

Catalina

3 Aug 2025

·

Stayed 4 nights

Internet access good. Walkable area and very close to many attractions and restaurants. Bed comfort was good. Small food menu down stairs.

6

Diana

3 Nov 2025

·

Stayed 1 night

Bed was poor. The hall and entry areas should be better vacumned. Dining room service was pleasant and efficient. Room was clean but out dated. Furniture was shop worn The men in the entry were very helpful and pleasant

4

Claudia

24 Oct 2025

·

Stayed 2 nights

Hotel food was not good and the service was poor. Also, didn’t feel safe as anyone could go up to any floor at any time without a card

10

Abigail

31 May 2025

·

Stayed 4 nights

Centrally located. Great breakfast. The staff was so nice, even the night shift guy when we showed up super late.

4

Nicole

9 Aug 2025

·

Stayed 1 night

The hotel was very outdated. In addition, I asked for an early check-in, which was 2:00 pm. Because we didn’t arrive until 3:00 pm, I was told it would only be $25. I just received my invoice and I was charged the full $50. The restaurant was also not very good. Had to send back both meals because they were wrong.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$126
February	US$135
March	US$212
April	US$296
May	US$306
June	US$350
July	US$297
August	US$253
September	US$310
October	US$359
November	US$203
December	US$139

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $376	10 $251	11 $251	12 $261
13 $251	14 $408	15	16 $1,542	17 $733	18 $271	19 $340
20 $251	21 $375	22 $638	23 $680	24 $680	25 $733	26 $837
27 $392	28 $523	29 $523	30 $384

Su	Mo	Tu	We	Th	Fr	Sa
				1 $396	2 $467	3 $486
4 $291	5 $364	6 $445	7 $402	8 $467	9 $555	10 $648
11 $323	12 $348	13 $429	14 $389	15 $429	16 $517	17 $548
18 $351	19 $395	20 $404	21 $478	22 $388	23 $526	24 $486
25 $307	26 $364	27 $628	28 $523	29 $350	30 $291	31 $280

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Monthly average prices

About this property

Location

Guest reviews

Good

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What guests think

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