Name: Courtyard by Marriott Boston Norwood/Canton
Address: 300 River Ridge Drive, Norwood, Massachusetts, United States of America, Norwood, Massachusetts, US
Price range: US$113–US$447 per night
Rating: 8.18

What guests think

At Courtyard by Marriott Boston Norwood/Canton, many guests highlight friendly, accommodating staff and a convenient, generally quiet location near Gillette Stadium and Boston, while others report inconsistent operations, including delayed check ins during busy nights and ongoing renovation disruptions.

Rooms are comfortable for many and some have balconies, but recurring notes mention dated finishes, small TVs, thin walls, and limited outlets or USB ports. Cleanliness feedback is mixed, with plenty of clean-room comments alongside reports of odors, stained carpets, ants, and housekeeping missed during stays. Dining is pay as you go at the lobby Bistro or Starbucks with variable hours and occasional closures, and parking commonly carries a small added fee. Expect a practical stay that works best when crowd levels are low.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with ongoing renovations noted and the former pool closed. Parking typically incurs a small fee, and some guests found the single, distant elevator inconvenient.

Related guest reviews

8

Heather

2 Apr 2025

·

Stayed 1 night

Parking fee was not necessary. Not to mention they had a large event so there was almost 0 parking available.

8

Robin

10 May 2025

·

Stayed 2 nights

Everything was goid. The only thing that was negative for us was I thought there was a pool and it had been filled in and no longer existed.

8

Brandi

2 Jul 2025

·

Stayed 1 night

What I didn’t care for was the 10$ charge to park on their grounds. It’s only 20$ by what I’m getting at it they never told me about this upon checking in and their website had no mention of it . 10$ per night to park at the hotel.

8

FELY

17 Nov 2024

·

Stayed 1 night

Not enough signage - renovation - front door is not easily seen

2

Kelly

18 Oct 2024

·

Stayed 1 night

This hotel is under construction, including the front door. Checked in, was given a key that didn’t work. Got a new key, didn’t work again. Got a third key, opened a door to an already occupied room where the guest screamed and went crazy, understandably. Finally was given the correct room after 4 tries and rude front desk staff, room has hair in the bathroom, no hand soap, and non working heat when it’s 40F. Literally demanding a refund.

10

Paul

13 Aug 2024

·

Stayed 1 night

The fact that they had a transportation company there for ride to and from the event was awesome

6

Marissa

21 Apr 2025

·

Stayed 2 nights

The check in was smooth, everyone I engaged with among the staff was clear and friendly, the rooms were perfectly nice though the first one had a small tear/hole in the tub. The breakfast was a little odd in that it was order only and it shut down very promptly, even a little early, though they kept offering drip coffee for purchase. The gym had one elliptical that wasn’t plugged in and two treadmills and some dumbbells—mildly grim but totally fine for the price point. We switched rooms because room cleaning skipped our room entirely but thankfully front desk staff was super helpful and offered us a new room since cleaners were no longer present. One night a fire alarm went off and no staff was visibly present to explain or assist but presumably someone addressed it and after maybe 10-15 minutes of consulting with other guests and going outside, it stopped. The site was clean and the lobby was lovely, as was the parking lot.

10

Carisa

1 Mar 2025

·

Stayed 3 nights

Overall, this is one of our favorite hotels to stay when we’re visiting the area. I love that it’s only two floors and you have the possibility to get a room with a balcony. We stayed a little bit longer at this trip and I noticed that they seem to have a lot of things out of stock when I went down to the front desk. For instance, I wanted to use the guest laundry services so I went down to the front desk and they did not have any laundry detergent so I had to make a special trip to the local grocery store and ended up having to buy two large of a quantity for the one load that I needed. Again, not a huge deal, but the hotel was not full, so not sure why they’re not getting restocked. The second was in regards to their pantry grocery area by the front entryway. I was told they sold wine and beer however, for the several nights we were there they were sold out of everything. Again, not a huge deal, but the bistro is a bit expensive if you’re looking at just having a beverage in your room again, not a huge deal. Just not sure why this hotel is not getting restocked on their supplies.

10

Tavon

23 Mar 2024

·

Stayed 1 night

Parking is NOT FREE! There is a 5 dollar surcharge for parking on their property. Cartoon Network volume did not work in one of the rooms. Otherwise great night!

8

Scott

17 Aug 2024

·

Stayed 1 night

My only negative comment is there is only 1 elevator and it's on the other side of the hotel. Very inconvenient.

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Cleanliness

Cleanliness is inconsistent: many guests found rooms and common areas clean, but others reported odors, stained carpets, ants, and missed or delayed housekeeping.

Related guest reviews

10

Michael

11 Sept 2025

·

Stayed 5 nights

Nice hotel! Not far from anything we wanted to do. Clean! We would stay again.

6

Dale

29 Sept 2025

·

Stayed 1 night

Room was clean

4

Sebastiana

22 Feb 2025

·

Stayed 1 night

I had to change rooms 3 times. Noisy neighbors and loud music playing at 1am. Entrance and building smelled of heavy marijuana. 2 rooms didn't have working locks, including the room I ended up staying in but I was tired and didn't want to move a 4th time. Towels were stained, Pillows were wrinkly and looked used. The entire building and rooms smelled of mildew/mold. Bathtub kept filling up while showering. No lotion. First receptionist was friendly and helpful, but the one who answered at 1am seemed bothered to have to assist. Not a great experience.

2

Robyn

21 Apr 2025

·

Stayed 3 nights

Worst hotel I've stayed in for a long time. There were ants in our bed, the linens and the bed were filthy, the room smelled. All in all just horrible.

8

Ryan

3 Aug 2025

·

Stayed 3 nights

Room had a bad smell.

8

Maria

20 Jun 2025

·

Stayed 2 nights

Clean and friendly staffs

6

Debra

30 Dec 2024

·

Stayed 2 nights

The staff are very friendly and accommodating. The room had champagne corks on the floor and water damage around fridge. The carpet was dirty.

8

Rebecca

28 May 2025

·

Stayed 1 night

Hotel felt like it needed a remodel - carpets were kind of worn and filthy.

8

Betty

6 Jun 2023

·

Stayed 1 night

Very nice experience everyone was friendly and rooms where very clean

2

Greg

13 May 2025

·

Stayed 1 night

After I pre checked into the hotel, came to the counter, and they said they lost my room, after a few minutes I get assigned to a room, and am told “hopefully it is clean for you.” We had a concert to go to so we were crunched for time. The room wasn’t as clean as it should be. Refrigerator was broke. This room was suppose to accommodate 5 people, and it did not. I asked for more blankets and pillows and was told I need to go to the front to get them my self. The pull out mattress might be 2 inches thick. Was also told by email, there will be a complementary breakfast until 9:30. I go down at 8:45 and was told no breakfast. I would highly discourage anyone from staying here. $330 for a “suite” room is not worth it.

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Rooms

Many describe rooms as comfortable or spacious with some balconies, but decor and features feel dated, with small TVs, limited outlets or USB ports, thin walls, and occasional hard mattresses or noisy neighbors.

Related guest reviews

10

Amy

17 Aug 2025

·

Stayed 2 nights

I had a great stay! The staff was very professional and friendly. The room was comfortable and spacious, with a balcony overlooking the nicely landscaped central courtyard. The air conditioning worked great, and I could adjust it to my liking. Parking was convenient (and even offered for free because it was my first time staying there), and it was nice to have the simple restaurant in the lobby to grab a quick breakfast.

8

Dennis J

23 Feb 2024

·

Stayed 1 night

Extra charge for parking and small TV

8

Joan

25 Jan 2025

·

Stayed 2 nights

Bed was super hard. We booked two nights but decided to only stay one night

6

Henry

13 May 2025

·

Stayed 3 nights

Out dated bathrooms and old mattresses. Needs to be gutted.

8

Rachel

5 May 2025

·

Stayed 2 nights

The staff was very helpful and thought the room was clean. The sofa bed was small- looks like a full, not queen and was hard to sleep 2 people.

6

Gerald

7 Aug 2025

·

Stayed 1 night

TVs in room are small & old. Their bar/restaurant area would do much better if they showed Boston sports.

8

Francis

13 Apr 2025

·

Stayed 1 night

The one-bedroom suite was nice, well-lit and spacious.

8

Laura

31 Oct 2024

·

Stayed 4 nights

Room was spacious and very quiet… I got a great location in a corner/end of the hallway, with only a utility room next to me. Didn’t hear a peep during my whole stay, and housekeeping was respectful of my “Do Not Disturb” sign (just left it on the whole time). The staff was also really nice and accommodating. Room could use some upgrades and repairs, though. The TV was small and only had basic cable, no USB ports anywhere (thankfully I had converters), and the towel rack fell down when I lightly touched it. Also, the outside construction made checking in a bit confusing. But overall it was a nice enjoyable stay, decent value, and convenient to where I was visiting. Thanks!

8

Diana

19 Aug 2023

·

Stayed 2 nights

Outdated tvBring a firestick

8

Rosemarie

19 May 2025

·

Stayed 1 night

Safe was very courteous and available. Hotel was well lit and off the highway. My only complaint would be that the outlet ms gave yet to be updated with USB. Must have a box for you charging wire.

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Service

Service feedback is mixed: many praise friendly, helpful staff, while recurring complaints cite long, chaotic check-ins during busy events, billing or key issues, and inconsistent communication.

Related guest reviews

2

Emma

26 Apr 2025

·

Stayed 1 night

This hotel will not provide you with an invoice that matches the amount you paid. Instead , they believe it is sufficient to give you an invoice for the current cost of a night's stay, regardless of whether or not it aligns with the amount you paid. According to a manager at the hotel, this happens often to individuals requiring a receipt in order to receive reimbursement through their employer. If you are planning to stay at this hotel for work, I would advise against it, as you will likely receive an invoice for less than what you spent.

10

James

9 Sept 2025

·

Stayed 2 nights

Jules at the front desk was top notch! It’s a great place to stay within striking distance to all things Boston!

10

Kristin

9 Sept 2025

·

Stayed 3 nights

Frequent Visitor in my hometown to take care of family. Staff is brilliant, so accommodating to my unforeseen extended stays. Quiet, set back off the main road but walking distance to restaurants, diner, icecream, sushi, etc.

8

Stacey

9 Jan 2025

·

Stayed 1 night

I booked on Hotels.com. Front desk agent did not understand pre-authorization & trued to double authorize charges. Was not given free water on arruval as a Bonvoy member. I had to ask about check out time and if there was a breakfast. Staff needs training. Even a 2nd make employee was confused on how to check me out. I worked 15 years in a hotel, checkout should take 2 minutes. The night auditor posts charges and bills cc. All you do is turn in keys and get a printed receipt.

10

Michelle

22 Aug 2024

·

Stayed 1 night

We stayed for a concert and it was wonderful. Liz at the front desk was amazing 👏

10

Karthikeyan

25 Apr 2025

·

Stayed 2 nights

Overall the front office was responsive

4

David

5 May 2025

·

Stayed 1 night

Check in took an hour and 1/2. If you knew you were full that day for the concert you should have had staff . Then had to ask for sheets and blankets for pull out couch.

10

Darrel

9 Sept 2025

·

Stayed 2 nights

The staff was super friendly and helpful.

2

James

5 May 2025

·

Stayed 1 night

I’m glad you asked. If there was a rating lower than terrible we would have chosen it. We live in Western CT, a two and a half plus hour drive to Gillette Stadium. I reserved a room months ago to stay in on May 4th after an AC/ DC concert at Gillette Stadium. We arrived there at 4:00 PM to check in and there was a line of twenty to thirty people waiting outside to check in as the people waiting wouldn’t fit in the lobby. We waited for an hour plus, and the line didn’t move. No employee ever came out to explain what the problem was or apologize. One person in line told us that he had checked in two hours ago and they still didn’t have a room ready for him. We were not able to check in so we left, and ended up driving an hour plus to Sturbridge after the concert and got a hotel there after 2:00 AM. I had better not be charged for the room, if I do I will dispute the charge with my credit card company. This was completely unacceptable, and you had a long line of irate customers that were in the same situation as us. After many years of business and pleasure traveling, I have never experienced anything like this, even in much, much cheaper economy motels. You ruined a fun evening we had planned months in advance. If this was my business the Manager would be fired on the spot, and heads would roll. James Mitchell (201) 913-3174

6

Jon

5 May 2025

·

Stayed 1 night

Rooms were not ready by 3pm check in time. This was the caes for many. I have never been to hotel where I had to wait 1.5 hours to check in, with a lobby full of others wauting and a line iut the door.

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Location

Location is convenient and generally quiet, offering easy access to Gillette Stadium, Boston, and nearby dining. Some noted divided highways affecting approach, but most found it accessible.

Related guest reviews

8

Thomas

2 Aug 2024

·

Stayed 3 nights

It was well maintained and convenient.

10

Tara

31 Jul 2023

·

Stayed 4 nights

Great hotel and location

10

Sherly

21 Dec 2024

·

Stayed 2 nights

Excellent Stay! Highly Recommend I recently stayed at Courtyard Boston Norwood, and it exceeded all my expectations. The staff were incredibly friendly and attentive, making me feel welcome from the moment I arrived. The room was spotless, spacious, and well-appointed with modern amenities. The location was perfect—close to all the key attractions yet quiet enough for a peaceful night’s rest.

10

Ivelisse

27 Nov 2023

·

Stayed 4 nights

Location

10

John

16 Mar 2025

·

Stayed 2 nights

Quiet, convenient & cheap compared to other hotels in area.

10

James

9 Sept 2025

·

Stayed 2 nights

Jules at the front desk was top notch! It’s a great place to stay within striking distance to all things Boston!

10

Keith

4 Sept 2023

·

Stayed 2 nights

Great slot if you’re looking to stay near Patriots Place or make the 35 minute drive to Boston and avoid the astronomical hotel prices in the city. Would return!

10

Jason

7 Jan 2024

·

Stayed 1 night

Great location for our trip to Gillette Stadium. Staff was friendly upon arrival. Gave us the option of what floor we wanted to be on. Room was comfortable and clean.

10

thomas

11 Aug 2025

·

Stayed 1 night

Good location.

10

Kristin

9 Sept 2025

·

Stayed 3 nights

Frequent Visitor in my hometown to take care of family. Staff is brilliant, so accommodating to my unforeseen extended stays. Quiet, set back off the main road but walking distance to restaurants, diner, icecream, sushi, etc.

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Dining

Dining is limited to a pay-to-order Bistro/Starbucks setup; several reviews note short hours, occasional closures or licensing delays, and pricey drinks, while others found the food and coffee decent. Complimentary breakfast is generally not included.

Related guest reviews

10

Stacey

2 Mar 2025

·

Stayed 3 nights

Bistro was delicious! Staff was friendly

8

GENEVIEVE

23 Aug 2024

·

Stayed 1 night

Loved the hotel, my only complaint was no coffee service. At both the AM/PM there was no access to coffee. We tried at 4'ish nothing was ready until after 5pm and in the morning - we left at 9am with no access to coffee again the area was closed. The rest of our stay was great, friendly staff, clean rooms and ample parking.

6

Kelli

12 Nov 2024

·

Stayed 2 nights

The property is a bit old and tired . The rooms are kind of redone but bathrooms are old . The front entrance is under construction and the lobby is nice and redone . I like the cafe , breakfast is not free but better quality than a hotel w free breakfast . They have nice Starbucks coffee and a simple breakfast menu.pillows went down, very lumpy . I will likely try another option next time although it seems they are slowly renovating

4

Suzanne

3 Feb 2024

·

Stayed 1 night

The Expedia website said there was a restaurant and bar, so we thought we didn’t have to go out for dinner. The person at the desk said that they didn’t have their liquor license yet so they weren’t open. Very misleading. We wouldn’t have booked this had we known. Very poor communication.

6

Kristen

17 Dec 2024

·

Stayed 1 night

Was told parking wasn't included even though it was inlcuded per booking. Lady at check in didn't believe me and said they never had that as an option through Expedia. Had to open up the app to prove it. Server did a no call, no show so they didn't have breakfast available. They didn't even have coffee set up in the lobby.

8

Olga

18 Jul 2024

·

Stayed 1 night

My husband and I were surprised that the hotel of this class doesn't have a usual breakfast like other hotels have. Breakfast with eggs, juice, bacon and etc. Coffee from Starbucks is not so good. And this hotel has a bar which doesn't work on holidays.

8

David

2 Jun 2024

·

Stayed 1 night

The staff were very accommodating. The property was very clean. when we stopped to have a few drinks at the end of the evening a Glass House wine in an absolutely soda drink we $20 each that price is completely outrageous. Something you were expecting New York City.

10

Carisa

1 Mar 2025

·

Stayed 3 nights

Overall, this is one of our favorite hotels to stay when we’re visiting the area. I love that it’s only two floors and you have the possibility to get a room with a balcony. We stayed a little bit longer at this trip and I noticed that they seem to have a lot of things out of stock when I went down to the front desk. For instance, I wanted to use the guest laundry services so I went down to the front desk and they did not have any laundry detergent so I had to make a special trip to the local grocery store and ended up having to buy two large of a quantity for the one load that I needed. Again, not a huge deal, but the hotel was not full, so not sure why they’re not getting restocked. The second was in regards to their pantry grocery area by the front entryway. I was told they sold wine and beer however, for the several nights we were there they were sold out of everything. Again, not a huge deal, but the bistro is a bit expensive if you’re looking at just having a beverage in your room again, not a huge deal. Just not sure why this hotel is not getting restocked on their supplies.

8

Genifer

20 Apr 2024

·

Stayed 2 nights

I had no issues with the service provided, lovely staff, hotel was nice, and quiet. I think the only thing I disliked was that breakfast was not included with the stay and the food available on site was a Starbucks station. Nothing against a nice strong cup of Joe however I was traveling with children so ordering breakfast from here was not the most efficient option.

6

Paul

19 Sept 2025

·

Stayed 2 nights

Rooms were clean. No breakfast. You have to go to the Bistro to order and pay for food to be served as breakfast. That didn't look good for a hotel as reputable as Marriot especially considering the price that was paid for the room, $230 before tax per night. I could have gotten a better service for a lesser amount at another hotel. If there was a common breakfast lounge and guests are asked to pay for it, it would have a better look. Not the way this was setup. It did affect the comfort of me and my other guests. Very poor business planning by the hotel. I would never book that hotel if I have another opportunity. It has affected my whole perception of Marriot hotel. Not the brand I used to know.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$149
February	US$114
March	US$150
April	US$167
May	US$202
June	US$238
July	US$193
August	US$186
September	US$185
October	US$203
November	US$158
December	US$135

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $243	17 $166	18 $283	19 $408
20 $117	21 $115	22 $116	23 $117	24 $116	25 $310	26 $338
27 $117	28 $116	29 $117	30 $116

Su	Mo	Tu	We	Th	Fr	Sa
				1 $120	2 $447	3
4 $120	5 $116	6 $117	7 $119	8 $246	9 $310	10 $292
11 $117	12 $116	13 $116	14 $115	15 $120	16 $301	17 $347
18 $121	19 $115	20 $117	21 $117	22 $117	23	24 $255
25 $120	26 $117	27 $117	28 $113	29 $117	30 $117	31 $117

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Room, 2 Queen Beds (Hearing Accessible)

Room, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed (Hearing Accessible)

Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Room, 2 Queen Beds (Mobility Accessible, Tub)

Room, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Boston Norwood/Canton

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Prices for upcoming dates