Bonita Beach Hotel

We've stayed at this hotel for the past few years. This was the first year where the room had no plates, cups, utensils etc. We bought some, so not a big deal, but still should be noted and good to know. Our original room also had no hot water. We let them know, they sent a maintenance man, they checked it, said it was fine, but unfortunately we still had no hot water. They switched our room at this point and we had no issues since then. The staff is extremely friendly and accommodating. the room is comfortable and on the bigger side which is also nice. Full size fridge is also very helpful. I wish they would update their "gym". its the size of a room, so not very big, very basic machines, no free weights, no space for streching or body weight movements, 2 treadmills, but 1 was broken and the amount of humidity in there felt more like a sauna than a gym. All in all its a good bang for your buck, but i wish they would update things, would make the stay even better

Staff was friendly Pool was really gross. So so much hair, cloudy and had pull-up particles floating in it. Room wasn’t the worst but not the best. Parking TIGHT my husband had to pull out of the spot so we could get our kids in.

The staff was very friendly and helpful. Easy check in and out. Elevators were set up where you entered on the main floor with your luggage cart and exited out the other side at your floor. No maneuvering the cart around. Beautiful indoor pool and outside sun deck.

Everything was good except the pool door is still broke it been that way for over three years my Mon was bleeding from it

Love the indoor pool!

This was a good price for the location -- 5 min walk to the beach. Elevators and common areas of hotel were hot, but the rooms were cool. It has a small swimming pool (we saw it but didn't use it), ice machines on every floor, free parking.

The property is older, so there was visible wear and tear in the property. Overall it was clean and the staff was friendly and helpful. Parking was easy as there is an onsite parking lot and free street parking. One block walk to the beach. Our room had a view of the ocean from inside as well as the balcony.

Enjoyed our stay at Bonita. The indoor pool was disappointing. No one wanted to get in, however the walk to the beach was very close. Right across the street from Ropewalk restaurant. Good value!

The room we were in, the air conditioning vents were covered in dust and rust and mold. The gym’s air conditioning wasn’t working and no one came to look at it. The gym should have had stuff to wipe down the equipment. Don’t think we’ll go back

Staff was great. Hallways were so hot. Pool smelled like urine and was so cloudy and dirty. Gym was filthy. 86 degrees and nothing to clean equipment so it is all streaked with sweat. Hallway and pool bathrooms did not have soap, only dishwasher soap. Kitchens in Roma no longer supply papertowels, cutlery, etc

View was nice, could see the bay and ocean. Cold water due to maintainance issues during one of our days. Dirty hallways and bathroom had dirty washcloths still in tub.

First day there ac was broken told the front desk maintenance came the same day late at 11:30pm after my husband told them leave it for the morning toilet seat was broken mattress from the sofa bed was disgusting and ripped all up then they switched us to another room the same night mind you they also have molds in the ceiling clean people don’t really clean good cause the balcony had a wet towel feom the previous people and floor was dirty never vacuum the clean girls was either on their phones chatting or they in group chatting pool was small and filthy hot in the hallways people smoking weed threw the hallways and in their rooms that it went to our room. Nice workers in the front desk and one of the maintenance.

There was mold on ceiling in my room 4 th floor. Ocean view window had debris and bugs all over it. Shower curtain seemed old don’t think they ever change them or wash them. Bed was comfortable. Housekeeping woke me up both mornings I was there despite having do not disturb sign on door. No amenity in lobby didn’t see coffee or sitting area.

This place is disgusting. So dirty and old we left early because it was so disgusting. I have tons of photos and videos on how terrible the conditions of this place are. Expedia should be ashamed to have this rated so highly. Ew.

Hotel was not in good condition we got dirty sheets the vents were dirty everything was dirty. The staff was very nice and helpful tho.

Throughout our time at this hotel, we encountered rust on the air conditioning vents. The towels and blankets had noticeable stains. In the bathroom, mold was present on the ceiling and around the bathtub. My daughter felt uneasy about bathing, and I chose to sleep atop the covers since I was uncomfortable getting underneath them. The toilet had not been properly cleaned. It seemed that the staff had given our room to another family. Approximately at 10 p.m., a whole family attempted to enter our room using a key card while we were trying to rest. Soon after, there was a loud bang at our door that heightened my anxiety, making me feel unsafe in the hotel. When we discussed the matter with the manager in the morning, his attitude was not very pleasant at first. He mentioned that incidents like this frequently happen in Ocean City, referring to the banging on the doors. Having visited Ocean City for over two decades, I have never encountered such behavior in a hotel. I will not return to this hotel nor will I recommend it to others.

This property was disgusting. It smelled horrible as well. If we could have been given a refund we would have not stayed at all. We had to be moved from the first room they gave us because it was so dirty.

Our stay was fabulous, the staff was amazing, location was wonderful. Near our favorites dunkin donuts & fractured prune donuts. Even got to experience a new bagel place (it was for us) Shimagel. The room was so clean & sooo big & spacious. Loved having a kitchenette with full size refrigerator & freezer& microwave The beds were so comfortable. Bathroom & shower were spacious. Balcony was incredible we could see the Bay & Ocean. Even got to see the beautiful sunset on the Bay. I would definitely would stay here again.

I stayed here last year and it really wasn’t bad. It wasn’t the cleanest by far but I cleaned a little and the beds I had were comfy and it’s in a really nice location next to the beach and stuff. We knew already we wouldn’t be using the pool because it was gross last year but that wasn’t a big deal so for the price I booked again. This year??? I was on the 4th floor and let me tell you .. the room was DISGUSTING. There were whole pretzels between the mattress and box spring. The sheets were stained. There was god knows what garbage under the dresser. Mold in the shower corners. You can see the mold painted over coming through the wall. We wouldn’t even turn the AC on and left the balcony door open because the vents were so moldy and disgusting . We figured we wouldn’t be in the room much and we couldn’t get a refund so we would stick it out. Well let’s just say I’m paying for that now with the huge red bed bug bites going down my back!!!!! We checked out early and we will NEVER EVER stay there again. It was just absolutely FILTHY. Even the stair wells you can see the mold growing in the steps and they stink to high heavens. The housekeepers are TERRIBLE. It’s also like walking through a sauna just to get to your room to sweat even more because you can’t use the AC FOR FEAR OF MOLD PARTICLES. I felt just as filthy after a shower as before I took it DO NOT STAY HERE!! Read the bad reviews and BELIEVE THEM no matter how many fake good reviews the property posts.

DIRTY! Our room was disgusting, the tub was leaking, the ac didn’t work, the indoor pool was so cloudy you couldn’t see the bottom and the smell in the pool room was unbearable. Hair in the sheets, dirty walls. The list goes on. We lasted 45 minutes in the room and checked out. Booked a stay at Home2 Suites and it was amazing there.

Wow did the Bonita get out dated fast. Wallpaper coming off, paint chipped, doors not unlocking and getting stuck. TV was wavy on every channel like I was watching analog in the ‘80’s. Just really drab and needing redone. What really got me was being told they refused to change my reservation. Within the “make changes” time frame I requested to shorten the stay due to a family situation and check out a day early. I was told by Hotels, I had to check with them. The CSR said yes, confirm with the 3rd party. 3rd party says sure, let me confirm with the hotel directly. After three days of trying, the hotel refused. I even asked to see if I could just use the day off-season when they’ll be empty and that wasn’t good enough either. Seemed really petty given the situation…oh and they had vacancy anyway!!

The staff are fairly nice, but most of the experience was detracted by non-working A/C in the lobby and hallways as well as a leaky shower head. There was a hair or two left on the hair dryer in the bathroom which tells me that there is a lack of attention to detail. The pictures of the hotel were also overly generous, almost misleading due to how small the pool actually was and the disconnect between how good the room looked online compared to what we got. The wallpaper in most of our room and the hallways was also peeling or coming apart. The only redeeming factor was that we got a nicely placed room with a partial view of the beach.

Views of the ocean & the bay was great! We didn’t like the lights coming on at night on the balcony with no way to turn it off.

Needs upgrade. Peeling wallpaper, mattress terrible- flattens down completely, absolutely no support

Hotel is in a great location. Beds used to be better, but mattresses are worn out and you can feel the springs. The pullout couch mattress is absolutely unbearable to sleep in. TV’s could be upgraded so that all rooms can get apps like Netflix. The hotel can use some upgrades. Also, no AC what so ever in the hallways or elevators which is horrible until you get in your room. I’ve been staying in this hotel for years, might have to look for something different next year.

The ocean view was amazing! The size of the room was phenomenal!

Our room was equipped with a makeshift portable air conditioner, but instead of a proper installation, the exhaust vent was Jerri-rigged through a piece of plywood inserted into the open section of the sliding glass door. The setup was unstable and not well-sealed, allowing warm air to leak back in. As a result, the unit struggled to keep the room even moderately cool.

Rooms are very spacious! Kitchenette has a full size refrigerator.

We had a wonderful 5-day stay. The rooms need some updating (wallpaper is peeling off the wall near the ceiling, and the bathroom has some mold on the caulking around the bottom of the tub area. The Bathroom needs a vent for moisture.) Wifi is so slow and difficult to use. The location is close to the beach and excellent restaurants. Parking was ok, but tight for large trucks and SUVs.

Overall not a bad place to stay but the walls in our room were very thin and we could hear non stop screaming from the little kids next door to us. There were also big black hairs on 3 of our clean towels which grossed me out. My boyfriend and I have light blonde hair so they were definitely not ours. Other than that, it’s close to the beach with a nice balcony.

Very comfortable beds and really good staff. Nice place to stay.

This hotel met all the stars. From the minute, we checked in with Jennifer at the front desk, who may I say was extremely friendly and very helpful. To the minute we checked out, the elevators were a big plus, and although the room could have used a little updating, it was clean. And as comfortable as I could’ve asked for. Would definitely stay here again and I’m very picky…

There was disgustinf stuff all over the walls is severely disgusting. There's mold almost everywhere (this will be reported) on the walls, furniture and the bathroom. The AC, remote, lamps and outlets did not work. When another person visited the front desk to report issues with her room (she was in no way what so ever rude) the manager was very rude about.

Upon check-in, we noticed our sliding balcony door didn't work. Our staff immediately called maintenance who fixed it at 10:00 at night. They also fixed a door issue at the same time. I was very impressed at the service. Two nights later, the toilet handle fell off. It was also fixed immediately. The only thing that could be better was the air conditioning in the common areas. It was up to 92⁰ some days. Otherwise we were very happy with the room. We will stay there again.

The ladys at the front desk went out of their way to help with anything we asked about.

Excellent experience. Clean rooms, easy check-in and was welcomed warmly by Jessica at the front desk. I would definitely stay again!

Great stay at the Bonita friendly staff and pretty good room would definitely come back

I had an extremely disappointing stay at Bonita Beach Hotel. Upon arrival, I was given the wrong room number and attempted to enter an already occupied room several times. The air conditioning did not work, and the room remained a stifling 80 degrees the entire time. Despite informing the front desk, the issue was never fixed. To make matters worse, loud partying from other guests went on until 4 a.m., making it impossible to sleep. Housekeeping never came, even though we were out of the room from 8 a.m. to 6 p.m.. I ended up checking out two days early due to the miserable conditions and lack of support, and I have repeatedly tried contacting the hotel for a refund, but have been ignored. This stay was uncomfortable, unprofessional, and unacceptable. I would not recommend this hotel to anyone.

My getaway was wonderful peaceful Miss Jennifer and the manager was wonderful. Our role was great walking on the beach. Hospitality was wonderful thank you again again again.

This was a great experience. I’m so glad that we stayed at Bonita Beach Hotel, I would definitely recommend it to others. All of the staff that we encountered were very friendly and helpful! Thank you!

Bonita Beach Hotel was amazing. We loved how close to the beach were and the convenience of the surrounding areas In case we needed anything. We also liked the fact that it was a good distance away from the real touristy areas of Ocean city. Would definitely stay again!

Great location, just steps away from the beach. Friendly staff, quick to help with any needs. Our trip and stay overall was very good.

Good location, clean and walking distance to restaurants

Affordable - easy access to beach and nearby restaurants

Our stay was fabulous, the staff was amazing, location was wonderful. Near our favorites dunkin donuts & fractured prune donuts. Even got to experience a new bagel place (it was for us) Shimagel. The room was so clean & sooo big & spacious. Loved having a kitchenette with full size refrigerator & freezer& microwave The beds were so comfortable. Bathroom & shower were spacious. Balcony was incredible we could see the Bay & Ocean. Even got to see the beautiful sunset on the Bay. I would definitely would stay here again.

This place is steps from the beach and away from all the Hussle and bustle of the boardwalk area. The pool and game room were nice for the kids and not gonna lie the adults as well. Staff is super nice and the place is clean and comfy. Beds were super comfy as well. We will for sure be back

The property is older, so there was visible wear and tear in the property. Overall it was clean and the staff was friendly and helpful. Parking was easy as there is an onsite parking lot and free street parking. One block walk to the beach. Our room had a view of the ocean from inside as well as the balcony.

Location was great. Steps to the beach. Staff was great.

Always love staying here. Nice and convenient to the beach for a decent price.

It was very conducive to easy beach access (i.e.going back to the room for lunch and returning was easy) as well as being clean and having other amenities we enjoy (pool, lounge area with skylight, and ping pong table). Our balcony view was as expected, with just a slice of ocean view, but in addition we were happy to also have the bay view and beautiful sunsets. We enjoyed the balcony, except it was a bit noisier than expected bc of the traffic. All in all, it was a wonderful place to stay and we would definitely stay here again.

Highways robbery for a rundown filthy and very hot establishment..that uses curtains for bed toppers. And has a portable AC unit that is rigged through a piece of dry wall stuff in balcony door..in which won't close properly. There is no tread in bathtub so it gets slippery..the place is dirty..the pool is concrete on the inside and you get scuffed up easily. They pick which hours the arcade and pool are open and don't abide by the hours they state. Most of the staff don't speak English which is an issue. And housekeeping came in our room and went through our things. The parking garage is sketchy and very tight spots to get in and out . As well as tiles missing from the roof. The balcony is not private. The people who do check ins were friendly and that's the only good thing about this place. It's expensive..they don't offer any breakfast and you are on 81st Street far away from everything fun . U need a car to get around for sure as walking isn't an option it's busy with crazy drivers.

One of the best places you could stay if your all about the beach! The ocean is within a 2 minute walk from the back hotel door! Even with how close the hotel is to the beach, staff keep up with vacuuming and keeping sand off of the floors. There wasn’t even a speck of sand in our room when we checked in! Everything is so convenient and close! Only downside is how far the boardwalk is and our door had an ongoing issue with not reading our cards but everything else was perfect! Awesome pool and game room with some great pizza and breakfast across the street!

property is in such a great location - walkable to many restaurants, shops and activities. right by the beach and the indoor pool was an added plus.

Our stay was fabulous, the staff was amazing, location was wonderful. Near our favorites dunkin donuts & fractured prune donuts. Even got to experience a new bagel place (it was for us) Shimagel. The room was so clean & sooo big & spacious. Loved having a kitchenette with full size refrigerator & freezer& microwave The beds were so comfortable. Bathroom & shower were spacious. Balcony was incredible we could see the Bay & Ocean. Even got to see the beautiful sunset on the Bay. I would definitely would stay here again.

Staff was great and had full size fridge and freezer and full size kitchen sink a nice view of the ocean great for the money.. Only thing bed were stiff but we made do..

Very, very large hotel room with spacious kitchen and sitting area. Balcony was plenty big enough to sit out on and relax. Lots of drawers and space for everything. Location cannot be beat. Easy walk to the beach and all sorts of restaurants and convenient stores within walking distance. Staff was friendly and accomodating.

This place is steps from the beach and away from all the Hussle and bustle of the boardwalk area. The pool and game room were nice for the kids and not gonna lie the adults as well. Staff is super nice and the place is clean and comfy. Beds were super comfy as well. We will for sure be back

Beautiful views budget friendly and steps from the beach. We stayed over Memorial Day weekend as a family of four and had a great experience. The patio offered stunning views of the city bay and ocean. The pool and arcade were a nice bonus for the kids and we caught fireworks from the pool area. Customer service was excellent. When I had trouble with our door the front desk helped right away with a smile. We stayed here about seven years ago and not much has changed so the hotel feels a bit dated but it did not take away from our stay. The location and value made it worth it and we would return.

The location was good . The hotel was comfortable for the most part . Sofa beds need better mattresses ! Kitchenettes need updating! Almost impossible to cook in there . Breakfast or at least complimentary coffee would be nice !

Nice property. We had a lovely view of the beach from our room. Wish they had continental breakfast. I didn’t get to use the pool but it looked nice, I love the sun deck right outside the pool.