Holiday Inn Express Hotel & Suites Saginaw by IHG

Well I have booked over a hundred rooms in the past two years for my workers. I booked the standard room with two beds but they had my wokers share one bed. I double checked the booking and I did it right they were just overbooked and my guys got screwed. The photo showed two beds but listed one below. This was misleading cuz I booked here many times before.

No towels in pool all weekend Two towels in a suit that holds six(I had 6 with me) Party above me till 3 am Fri and sat night Night staff refused to do anything about it Holiday inn will be last resort after this trip

Breakfast was delicious, nice variety, the room was clean and we enjoyed our stay. The staff was very accommodating and very approachable. Would definitely stay there again in the future!

Hot water was pretty non existent, when I reserved room with accommodations, got to the hotel was told no accommodations available for my room. Mother SLIPPED and FELL because it was not accessible. Asked for a refund as the hotel did not fit the accommodations required. Was told no that I could not get a refund but I was welcome to pay for the stay and leave anyways. Front desk staff member checking in was horrible, I wouldn’t recommend staying here because of him.

Saturday breakfast should open earlier than 7am. Friendly staff, Clean rooms. Soap dispensers in bathrooms were loose. Need fixing.