Name: Quality Inn West Plains
Address: 220 Jan Howard Expressway, West Plains, Missouri, United States of America, West Plains, Missouri, US
Price range: US$86–US$103 per night
Rating: 8.38

What guests think

Across reviews for Quality Inn West Plains, guests frequently praise clean rooms, comfortable beds, friendly staff, and reasonable value, while noting an older property with occasional maintenance issues, mixed breakfast quality, and some noise from hallways, upstairs rooms, or traffic.

Location is convenient just off Highway 63, but several mention limited dining within walking distance. Rooms are generally comfortable though decor can feel dated, with some reports of musty or smoke odors. Service is usually welcoming and responsive, with some reports of impolite interactions at check-in. Overall, expect a straightforward, budget-friendly stay with basic amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic for an older property: the indoor pool is mentioned as clean but sometimes cold, the fitness room has limited equipment, and there are accessibility gaps like no automatic doors. Parking for trailers is available; some note old elevators.

Related guest reviews

10

james

15 Sept 2025

·

Stayed 1 night

All and all a very good value. The staff was friendly and the facility was very clean. The exercise room could use a little more equipment like a cable machine. Was very pleased with our stay.

8

Kathryn

10 Oct 2024

·

Stayed 2 nights

We had a pleasant stay. Breakfast steamer to keep food warm needed to keep foods a little hotter. Maybe offer some scrambled eggs. Pool was nice. It was a quiet, peaceful stay. Will stay again when visiting family

4

Vincent

26 Nov 2023

·

Stayed 2 nights

Staff was rude, found a vape pen under the bed, my child could have easily found first. Room smelled (probably from last person who was vaping in there...) Vending didn't work, would not allow late check out.

8

Jody

24 May 2025

·

Stayed 1 night

Need new decor this hotel is clean but old and brown. Carpet needs to be replaced, and elevators old.

6

Mark

30 Nov 2024

·

Stayed 2 nights

Maid service is poor. Previous guest bar soap left in shower with stuck pubes on it. Shampoo tube ran out during second head. Sausage links were room temp. I’ve come to realize today’s hotels offer one type of yogurt (strawberry- banana). Butter pats came straight from the freezer. Front desk was great. Don’t base your stay on an expectation of a wonderful breakfast. Learned they do not pay for any local channels. Direct tv only. Good for sleeping and in town business. Our room , (so not all rooms), had the adjoining wall to the hot tub pump and motor. When they ran, it was deafening in our room(119). Suggest asking for another room if they pawn this one off on you.

6

Nora

8 Jun 2025

·

Stayed 1 night

Cold pool Leaking sink Loose toilet Dirty wash cloth on shower curtain rod Comforting bed Good breakfast Good coffee Friendly staff Nice sitting area to visit family

10

Derek

2 Jan 2023

·

Stayed 19,358 nights

Its winter my kids used the indoor pool for a few hrs they liked it as kids would but i felt like the pool was too cool other than that great stay clean place to stay i like clean its my number 1 Pet pee

10

Debbie

30 Aug 2025

·

Stayed 3 nights

West Plains MO a small town in the Ozark, for an older hotel it was in good shape, clean, did not smell, Air Conditioner worked well. Nice swimming pool. Had an issue with toilet and staff took care of it immediately. Staff was friendly and helpful. Food was typical of Continental Breakfast. Only complaint was that they do not have automatic doors which made it difficult to use luggage carts or for Handicapped Guests to enter/exit. I Would stay there again.

8

Kristy

16 May 2025

·

Stayed 1 night

This hotel was very nice, clean and the staff was friendly. The room was nice and very comfortable. The pool was clean however not as nice in person as the photos made it seem. My only complaint is there is a strong perfume odor throughout the whole hotel it would be nicer if it smelled clean instead of perfumy. Breakfast was standard hotel fare decent but nothing fantastic.

10

Kenneth

28 Feb 2024

·

Stayed 7 nights

We stay here every time we head to West Plains. Staff are friendly, breakfast is just right, location is perfect for us. Room to park with a work trailer is a bonus.

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Cleanliness

Many guests describe rooms and common areas as very clean, but reports also note occasional lapses such as leftover soap or hair, stained tubs, smoke or musty odors, and isolated pest sightings. Overall cleanliness feels mixed across stays.

Related guest reviews

10

Dennis

16 Nov 2023

·

Stayed 1 night

Very clean and welcoming environment

2

Jacqueline

5 Dec 2024

·

Stayed 2 nights

One of the rooms that I had reserved had old bar soap and hair in the shower. When checking in it’s like you are on trial with all the questions. I ordered my rooms online and put everything in there that they needed to know. I’ve never had that happen when checking in. Usually it’s your name, ID and you sign a paper and get your room # and key. Not something I wanted to deal with after a 7 hour straight through road trip.

10

Tammye

25 Sept 2025

·

Stayed 1 night

Lovely accommodations. Clean. Comfortable. Great breakfast.

2

Deborah

10 Jun 2025

·

Stayed 1 night

They had bed bugs

10

Debra

4 May 2024

·

Stayed 1 night

Very clean property! The guy checking us in was very friendly and the room was decorated very nicely! It was quiet and convenient – just off 63 Highway. Lots of good options within a few miles for dinner.

2

Andrea

2 Sept 2023

·

Stayed 1 night

Unfortunately our first room we were assigned smelled terrible- as if there was a cat litter box in the room. The front desk attendant kindly agreed to switched room when I asked. The 2nd room smelled so good- amazing scent of cleaning supplies. However after being in the room for not even 5 min 3 roaches came crawling out the alarm clock. I packed my belongings and quickly went back to the front desk and asked for a full refund. Thankfully they granted a full refund!

4

Brenda

25 Jun 2025

·

Stayed 1 night

Breakfast and staff that morning were good. The room was subpar-strange smell, awful towels, dirty/stained tub, overall feeling of not so clean room. The tv was so horrible and the picture was blurry. Super disappointed in this choice

8

Keith

8 May 2025

·

Stayed 1 night

Very clean

10

Jonathan

14 Jul 2025

·

Stayed 1 night

Everything was clean bed was very comfortable

8

Anthony

20 Oct 2025

·

Stayed 1 night

The room was clean, the bed was comfortable and the shower was good.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, but decor can feel dated and several guests experienced noise from halls, upper floors, or traffic; some reported loud AC and less-comfortable pillows.

Related guest reviews

6

Bernard

18 May 2025

·

Stayed 1 night

I have no idea why a hotel that is half empty (off season) puts guests in rooms one above the other in a wooden building.

10

Sherry

21 Sept 2025

·

Stayed 1 night

This is a good hotel. Beds are comfortable, nice size, breakfast was the best of any hotel ive been to in a long time. Lots of options.

4

Gary

25 Oct 2024

·

Stayed 1 night

Outdated conditions

8

Jody

24 May 2025

·

Stayed 1 night

Need new decor this hotel is clean but old and brown. Carpet needs to be replaced, and elevators old.

6

Pamela

29 Jul 2025

·

Stayed 1 night

Could hear lots of traffic noise and people outside in parking lot talking - otherwise everything else was great

10

Kimber

1 Sept 2024

·

Stayed 1 night

Jeremiah was super nice and was quick to get us checked in. The bed was a little harder than expected and we weren’t expecting a joined room room either.

8

Linda

2 Mar 2025

·

Stayed 1 night

Very noisy. Felt like the people above us were in same room!

8

Julie

22 May 2024

·

Stayed 1 night

There are no restaurants nearby this hotel. There is a Huddle House listed but It is permanently closed. The room i was given was on the very top floor and all the way at the end closest to the intestate . went back to the desk and asked for a different room only to be told there wasn't any and i was checking in early around 3pm. Thank goodness my wife suggested ear plugs.

8

Sarahanne

25 Sept 2024

·

Stayed 1 night

Overall nice property for the cost. Would have like the beds to be a little more comfortable…

4

Lynn

28 May 2025

·

Stayed 1 night

Room was very noisy, cooling system was loud, breakfast was terrible

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Service

Staff is often friendly, welcoming, and quick to resolve issues, though several reviews cite rude or unhelpful front-desk interactions and strict check-in experiences.

Related guest reviews

4

Vincent

26 Nov 2023

·

Stayed 2 nights

Staff was rude, found a vape pen under the bed, my child could have easily found first. Room smelled (probably from last person who was vaping in there...) Vending didn't work, would not allow late check out.

2

Madison

25 Feb 2023

·

Stayed 1 night

The staff are snobby and rude. The lady at the front desk with green eye shadow on and green nails literally threw my ID at me. Horrible staff, won’t be back.

2

Carolyn

5 Oct 2023

·

Stayed 2 nights

The staff people were rude and when i made a comment they told me just go to this other hotel then. I will never stay there again, nor recommend them.

10

Debbie

30 Aug 2025

·

Stayed 3 nights

West Plains MO a small town in the Ozark, for an older hotel it was in good shape, clean, did not smell, Air Conditioner worked well. Nice swimming pool. Had an issue with toilet and staff took care of it immediately. Staff was friendly and helpful. Food was typical of Continental Breakfast. Only complaint was that they do not have automatic doors which made it difficult to use luggage carts or for Handicapped Guests to enter/exit. I Would stay there again.

10

craig

10 Oct 2025

·

Stayed 1 night

Good breakfast with plenty of choices, friendly and helpful staff

10

Bradley

9 Jan 2023

·

Stayed 19,361 nights

The man at the front desk was welcoming, intelligent, proficient, and efficient. Exactly how it should be. Kudos to him!

8

Carla

9 May 2023

·

Stayed 2 nights

The first night I got there I told staff I would be checking in late, so I get my cards and go to the room. It's not even 10 pm so I have my cousins come over and see me since I'm out of town. Not even two seconds after I walk into my room the man at the front desk calls and tells me I have too many people in my room and he's watching me on the camera because of this. The way he talked to me made me feel like a child, I was very dissatisfied with the way he handled the situation. I told him if your watching those cameras, pay attention to the time too because they still have time to be here and they are going to leave soon. We were not loud or doing anything. My cousins were all under the age of 9. Very rude staff man, other than him it was perfect. Horrid breakfast though, but hotel is cheap so can't be mad.

10

Susann

23 Dec 2024

·

Stayed 1 night

Jeremiah at the desk was great, knowledgeable, and had me checked in in no time. The facility was very clean as was the room. Plenty of food options close by.

10

Cindi

26 Apr 2025

·

Stayed 1 night

Easy checkin, hotel staff friendly and accomadating

6

Summer

9 Jun 2025

·

Stayed 1 night

The check in person was cold and kind of rude. He kept talking over me like he had to get through his speech regardless of if i had questions. I asked if there was anything gluten free offered during the breakfast and he was very rude about it. I get if you dont know but seems like he could have tried to find answers for me. The room looked okay but the beds were creaky and lumpy. The pillows were really bad. The walls were thick enough that we didnt hear neighbors but the door was paper thin and we could hear a mouse fart in the hall. The floors must also be thin becausw we heard every step and thrust made in the room above us. The ac was also very loud. So not a great experience. The breakfast was great though and did in fact have lots of items that were gluten free.

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AI-generated summary based on recent guest reviews

Location

Convenient just off the highway and quiet for many, but walking-distance dining is limited and a few rooms closer to the road reported traffic noise.

Related guest reviews

10

kathy

4 Sept 2023

·

Stayed 1 night

Nice place. Right off highway.

10

Laura

15 Sept 2025

·

Stayed 1 night

Good location, clean.

10

Mary zK

24 Dec 2023

·

Stayed 1 night

The hotel was exactly where I needed to be in town.

10

ann

11 May 2024

·

Stayed 1 night

Clean and quiet despite being on a busy expressway.

8

John

7 Oct 2025

·

Stayed 1 night

This was a good stay at this hotel. The room was clean and in good condition. There was a good variety at breakfast. No restaurants close to the hotel, but there are some a couple of miles away.

10

Debra

4 May 2024

·

Stayed 1 night

Very clean property! The guy checking us in was very friendly and the room was decorated very nicely! It was quiet and convenient – just off 63 Highway. Lots of good options within a few miles for dinner.

8

Julie

22 May 2024

·

Stayed 1 night

There are no restaurants nearby this hotel. There is a Huddle House listed but It is permanently closed. The room i was given was on the very top floor and all the way at the end closest to the intestate . went back to the desk and asked for a different room only to be told there wasn't any and i was checking in early around 3pm. Thank goodness my wife suggested ear plugs.

10

Kenneth

28 Feb 2024

·

Stayed 7 nights

We stay here every time we head to West Plains. Staff are friendly, breakfast is just right, location is perfect for us. Room to park with a work trailer is a bonus.

8

Mary Ann

25 Jul 2024

·

Stayed 1 night

convenient location

8

Pam

3 Feb 2025

·

Stayed 1 night

Very nice place. Just of the highway, clean and updated.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: many praise it as hot, varied, and satisfying, while others find it poor, with limited options, missing eggs, or food not kept hot enough.

Related guest reviews

8

steve

31 Jul 2023

·

Stayed 2 nights

The property and room were pleasing clean. The staff was nice and helpful. Breakfast was good, no eggs; but did have potatoes, sausage, biscuits and gravy, and a waffles maker etc. The room did have an odor like cigar smoke, but we brought a room freshener and it seemed to take care of it. We did make the staff aware of the odor.

10

Sherry

21 Sept 2025

·

Stayed 1 night

This is a good hotel. Beds are comfortable, nice size, breakfast was the best of any hotel ive been to in a long time. Lots of options.

10

B Charles

3 Jun 2024

·

Stayed 1 night

Very clean, friendly staff and excellent breakfast.

8

Sherry

29 Mar 2023

·

Stayed 1 night

Room, property, location very good. Breakfast buffet 1 star, if that

10

Tammye

25 Sept 2025

·

Stayed 1 night

Lovely accommodations. Clean. Comfortable. Great breakfast.

10

craig

10 Oct 2025

·

Stayed 1 night

Good breakfast with plenty of choices, friendly and helpful staff

10

Sharolyn

17 Aug 2025

·

Stayed 1 night

Great hot breakfast with multiple choices.

6

April

12 Aug 2024

·

Stayed 1 night

Clean bed. Clean room. No bugs noted. Breakfast was horrible. The only thing edible was the cereal and milk. The gravy for the biscuits and gravy tasted like i'd imagine canned cat food tasting.

4

Lynn

28 May 2025

·

Stayed 1 night

Room was very noisy, cooling system was loud, breakfast was terrible

8

crystal

14 Feb 2024

·

Stayed 1 night

Breakfast was terrible

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$85
February	US$80
March	US$85
April	US$80
May	US$85
June	US$85
July	US$86
August	US$84
September	US$84
October	US$84
November	US$85
December	US$84

Su	Mo	Tu	We	Th	Fr	Sa
				1 $92	2 $95	3 $96
4 $88	5 $96	6 $96	7 $99	8 $96	9 $95	10 $97
11 $88	12 $95	13 $96	14 $98	15 $96	16 $96	17 $96
18 $93	19 $95	20 $103	21 $101	22 $101	23 $101	24 $95
25 $92	26 $97	27 $99	28 $96	29 $99	30 $96	31 $95

Quality Inn West Plains

Prices for Quality Inn West Plains

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds

Guest reviews of Quality Inn West Plains

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Quality Inn West Plains

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $88	21 $91	22 $86	23 $91	24 $89	25 $97	26 $87
27 $87	28 $91	29 $91	30 $91