Fairfield Inn & Suites Raleigh Durham Airport Research Triangle Park

Airport shuttle was great and easy to arrange. Hotel convenient to airport with usual airport noise. Staff was very helpful and friendly. Bed/pillows comfortable.

Very kind both: Jstin the shuttle Driver andthe Assistantat the welcome desk!

Adequate hotel conveniently located off I-40 with Cracker Barrel and other restaurants nearby. Decent complimentary breakfast. Airport shuttle available.

App check in was quick and easy

No serious problems but the roads around the hotel were under construction which caused issues with figuring out how to get to the hotel.

Great location with easy parking and check-in. Staff was very friendly and breakfast for delicious.

Staff was courteous and helpful. Shuttle available at 3am!

Everything wss good. Nice facilities, nice breakfast, took shuttle to airport and left our car at hotel.

The only issue I had was the lack of parking at the hotel. There were metal containers taking up spaces which caused me to have to park at the nearby restaurant and walk back to the hotel.

We arrived at 1 am after a long flight. Everything was ready for us and the desk staff was pleasant. My only complaint is that I had called the front desk earlier in the day to find out about the hotel shuttle picking us up at the airport. I was told that the shuttle ran every 30 minutes 24 hours a day. When I got to the airport, I called to see where to meet the shuttle and the desk clerk told me the shuttle quit running at midnight. I was tired and not happy to hear this. Staff should be better informed on this type of information.

Room was very clean. Staff was very friendly. Hotel sits in a flight path from the airport.

This was probably one of the cleanest and best maintained hotels I’ve ever stayed at. I’m a clean freak so having a clean hotel room is a must for me while traveling. I was impressed with how many amenities were included for the price. My room even had a fancy little Kurig coffee maker and cups with it. Spotless shower, room even smelled clean, super comfy bed, clean, soft sheets, great AC unit, very kind employees, delicious breakfast! Clean lobby space too. The only thing that bothers people is the noise of planes from the airport. It’s near an airport, what do people expect?? Nice and quiet in the building. I would definitely stay here again! So worth the money!

Clean stay. Nice property

We arrive and were given a room that was not clean. We had to be moved to another room which was taken care of quickly. Staff was very apologetic. Our new room was clean but the light around the sink did not work which was annoying. Made it difficult for us to do our hair and makeup. Front desk was very apologetic and gave me 2000 reward points on my Marriott Bonvoy account.

Nice property BUTTTTT…directly underneath landing path, so roaring jets quite frequently until nearly midnight. And then they started back again around 5:00 a.m. Found a pair of black socks and used tissue on the floor under a chair and edge of bed from previous occupants when we arrived. Breakfast was good. Mini-Belgian waffle maker. Cheese omelets and scrambled eggs. Thin crisp bacon and sausage links. Oatmeal and cereals. Dairy items. Large clean area.

We arrived and no one was at the checkin desk. After ~15 minutes someone entered from outside the hotel and went behind the desk to check in the 3 parties waiting to be checked in. We were placed in an accessible room. The shower leaked water into the bathroom floor and the bathroom has several dead insects.

Very clean

We had a great stay here. Our flight was delayed and we didn’t get in until 2 am. Staff was absolutely amazing and so kind. My mom had a fall in her room around 6 am (she wasn’t hurt) but the front desk assembled a team to help her out. Later, another member of the front desk was so kind to my kids and me when we needed assistance with check out. The hotel was clean and comfortable but the staff made it a great stay!

I didn’t like the fact that there was no housekeeping services for the entire length of stay. Bedding or towels were not replaced unless requested at the front desk.

Property definitely needs some upgrades and better maintenance. Hallways are dated. Seams on walls and ceilings including the bathroom ceiling need repair as they're coming apart. There was a weird film on the window that should have been taken care of. Dusting needed. My husband complained of the hard mattress. I would stay elsewhere.

Nice staff and room. Good selection of breakfast food which included gluten free muffins! Neighboring room had TV on loud and kept us awake. Did not contact the

Room was very clean. Staff was very friendly. Hotel sits in a flight path from the airport.

I got in after midnight and after unpacking, I discovered that the water was not functional in the room. The toilet would not fill, the shower has barely any water pressure, and the sink only had hot water. I informed the front desk and they offered to change rooms since the maintenance man had already left, however since I was already unpacked and tired from significantly delayed flights, I stayed in the room and filled the toilet tank manually using a trash can and shower water. In the morning I informed the front desk again and they showed no indication that this problem had been communicated to them by the person I had talked to earlier. The problem was eventually fixed.

We arrive and were given a room that was not clean. We had to be moved to another room which was taken care of quickly. Staff was very apologetic. Our new room was clean but the light around the sink did not work which was annoying. Made it difficult for us to do our hair and makeup. Front desk was very apologetic and gave me 2000 reward points on my Marriott Bonvoy account.

Beds are the most uncomfortable I have experienced in a Marriott hotel. Just terrible.

I booked this room specifically for the handicap features listed (grab bars near toilet and in shower, transfer bench for shower, etc) and upon checking in was told none of those features were in the room but they did exist in other smaller rooms. Our party then considered booking (2) rooms rather than one so that the handicapped person could have their needs met. But before booking we asked to see the other handicap rooms. Their was only one small grab bar but the toilet was not handicap height, it was short (standard) height. This was a major problem for our party. Our stay was only (1) night so we managed to manually life the handicapped person on and off the toilet but skipped the shower completely as their was no shower seat / bench. I am pretty sure it is illegal to not provide handicap accessibility and it was complete false advertisement on hotels.com part as there were full pictures of each handicap accessible feature in the room but again upon check in none were present. Aside from that horrible disaster the hotel overall was clean enough for one night. Bathroom/vanity area could be cleaner. Sofa bed was very uncomfortable and we had to ask for new sheets as the sheets on sofa bed didn't appear clean. We left early morning on airport shuttle which was on time but before any breakfast items were served. Being close to airport they should start breakfast earlier. I don't think we'd stay again. For the price ($180) the room features should have been as pictured.

This was a very clean, comfortable Fairfield Inn. The beds were comfortable. The only negatives were that the airplane noise was very loud (I know, it's an airport hotel, but honestly, they sounded like they were taking off in our room.) Also was not happy that the scrambled eggs were cold on the breakfast buffet.

Great breakfast with cage free omelets and other dishes. Only downside was shower water could definitely have been hotter. Otherwise, great hotel.

Only thing that could improve was the mattress could have been softer.

Overall great had a few stains on the carpet and curtains but i made it work. Wifi services leave a lot to be desired.

Clean rooms, Friendly and courteous staff. Prompt response to requests. I wish all hotels were like this.

Literally the worst Marriot chain yet. Discrimination, lack of hot water, and multiple complaints about the poor service. I was part of an on site seminar and this was Not an isolated incident.

App check in was quick and easy

Excellent staff and clean facilities.

Great location with easy parking and check-in. Staff was very friendly and breakfast for delicious.

We arrived and no one was at the checkin desk. After ~15 minutes someone entered from outside the hotel and went behind the desk to check in the 3 parties waiting to be checked in. We were placed in an accessible room. The shower leaked water into the bathroom floor and the bathroom has several dead insects.

We had a great stay here. Our flight was delayed and we didn’t get in until 2 am. Staff was absolutely amazing and so kind. My mom had a fall in her room around 6 am (she wasn’t hurt) but the front desk assembled a team to help her out. Later, another member of the front desk was so kind to my kids and me when we needed assistance with check out. The hotel was clean and comfortable but the staff made it a great stay!

Check in quick . Suite roomy and very clean. Staff friendly

Staff were kind and genuine.

We arrived at 1 am after a long flight. Everything was ready for us and the desk staff was pleasant. My only complaint is that I had called the front desk earlier in the day to find out about the hotel shuttle picking us up at the airport. I was told that the shuttle ran every 30 minutes 24 hours a day. When I got to the airport, I called to see where to meet the shuttle and the desk clerk told me the shuttle quit running at midnight. I was tired and not happy to hear this. Staff should be better informed on this type of information.

The rooms were very clean. Breakfast was good. Because the hotel was close to the airport it was a bit loud with the airplanes but it was ver convenient for travelers.

Airport shuttle was great and easy to arrange. Hotel convenient to airport with usual airport noise. Staff was very helpful and friendly. Bed/pillows comfortable.

The property was nosy from our room location near a major street. However, we were happy with availability since we booked short notice on the same day.

Location safe clean convenient

Adequate hotel conveniently located off I-40 with Cracker Barrel and other restaurants nearby. Decent complimentary breakfast. Airport shuttle available.

right on flight path

Being close to the airport is a definite advantage for me. I also found the breakfast buffet to be amazing.

Can be noisy due to the vicinity to the airport, but that’s also a benefit if you need to fly out.

Nice hotel with free breakfast. It is close to airport so you will have noise from planes, however, did not have any issues during the night.

Rhe property was excellent and close to the airport in RDU. I will definitely stay here again.

Nice staff and room. Good selection of breakfast food which included gluten free muffins! Neighboring room had TV on loud and kept us awake. Did not contact the

The rooms were very clean. Breakfast was good. Because the hotel was close to the airport it was a bit loud with the airplanes but it was ver convenient for travelers.

Check in staff appeared to be under the influence of drugs (marijuana - red-eyes/glassy eyed) and the lobby area and hotel elevator reeked of marijuana. Our bathroom - on the 4th floor - also reeked of marijuana so guests or staff are using near ventilation systems. Compliment - the breakfast staff is excellent. Very attentive and working hard to put out a good selection of items and service.

Adequate hotel conveniently located off I-40 with Cracker Barrel and other restaurants nearby. Decent complimentary breakfast. Airport shuttle available.

Being close to the airport is a definite advantage for me. I also found the breakfast buffet to be amazing.

Great location with easy parking and check-in. Staff was very friendly and breakfast for delicious.

Nice hotel with free breakfast. It is close to airport so you will have noise from planes, however, did not have any issues during the night.

This was a very clean, comfortable Fairfield Inn. The beds were comfortable. The only negatives were that the airplane noise was very loud (I know, it's an airport hotel, but honestly, they sounded like they were taking off in our room.) Also was not happy that the scrambled eggs were cold on the breakfast buffet.

Breakfast selection was very good but didn’t like the use of paper plates / plastic cutlery - I’m sure a hotel chain such as this can afford a dishwasher! The other issue is the environmental aspects of choosing to go along this line. What’s a shame is the rest of the hotel was excellent - which we used for two separate occasions.

Great breakfast with cage free omelets and other dishes. Only downside was shower water could definitely have been hotter. Otherwise, great hotel.