Is parking available at the hotel?

Yes, free self-parking is available on-site. However, parking is limited.

Is breakfast offered at the hotel?

Breakfast is not specifically mentioned, but guests can grab a bite from the snack bar/deli.

Does the hotel allow pets?

Yes, pets are allowed in specific rooms with a pet fee of $75 per pet, per stay, and a maximum deposit of $250 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including features such as step-free entrances and accessible public areas.

Where is the hotel located in relation to local attractions?

The hotel is located in New Bern, connected to a shopping center, 2 minutes from Goshen Medical Center and 5 minutes from Tryon Palace. It is approximately 3.8 miles from New Bern Civic Theatre and Pepsi Museum.

What are the hotel's policies regarding children?

Children 18 years old and younger stay free when occupying the parent or guardian's room using existing bedding.

Candlewood Suites New Bern Hotel in New Bern

Average nightly price at Candlewood Suites New Bern by IHG by month, last 12 months (USD)
Month	Average price
January	US$82
February	US$87
March	US$109
April	US$109
May	US$145
June	US$233
July	US$152
August	US$115
September	US$112
October	US$122
November	US$93
December	US$89

What guests think

At Candlewood Suites New Bern by IHG, reviews highlight very friendly staff and clean, spacious suites with full kitchens, plus convenient access to nearby restaurants and shops, pet-friendly policies, and extended-stay touches like free laundry and a 24-hour store.

Several reviews note there is no breakfast, though dining options are close by. A few guests reported maintenance or renovation disruptions—such as elevator outages, weak water pressure, or paint odors—and occasional noise from neighbors or traffic, plus isolated cleanliness lapses. Overall, it suits self-sufficient travelers looking for space and convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate extended-stay amenities like free laundry and a small 24-hour snack store, and the property is pet friendly. Some reviews mention elevator outages and occasional renovation activity with paint smells or daytime noise.

Related guest reviews

8

Violeta

18 Aug 2024

·

Stayed 1 night

Clean and good customer service. Nice self serve area for snacks.

6

Ginny

31 Aug 2023

·

Stayed 1 night

When I arrived for check-in the customer service representative was polite friendly and informative. However upon entering my room I noticed there was a lot of noise going on what sounded like next door to my room so I called the front desk and asked was there any construction going on next door to my room because it was awfully noisy. She then told me that there was construction being done on the third floor. I was on the first floor and the noise sounded like it was next door to my room. She assured me they would be finished by 5pm and they were but we're back at it again in the morning. If they were on the third floor and I was on the first floor and it was that noisy, I'd hate to hear what it was like on the second floor. Shower floor was in poor repair. Cracked and sinking.

10

Robert

2 Feb 2025

·

Stayed 1 night

Great stay but charged $50 for our dog which I did not realize until check in. Nice hotel otherwise.

10

DARRELL

22 Dec 2025

·

Stayed 2 nights

The room was amazing. It has a full kitchen and free laundry. Just bring your own detergent.

10

Simone

13 Nov 2025

·

Stayed 1 night

Very pleasant desk attendant, clean room, 24 hr store and surrounding stores and restaurants.

6

Lamont

16 Aug 2025

·

Stayed 1 night

I love the fact that you have a really clean and working stove and full refrigerator, also roomy closet with an ironing board and iron. However, the two nightstand lamps did not work and there was no hand soap. The elevator was out of order which I understand is out of the facilities control, but very clean and in great location.

8

isa

12 Sept 2023

·

Stayed 3 nights

Property rooms were under construction and smelled of paint.

6

Lekesha

29 Aug 2025

·

Stayed 1 night

I gave a 2 star because the desk associate decide to not tell us the elevators were broken until we swiped our card. I asked for a handicap assemble room because of my mom. She could not accommodate us by putting us on the first floor either. If someone ask for a handicap room, best practices is to make sure you do not fill all those rooms when you know your elevators are broke.

10

jeffrey

16 Feb 2025

·

Stayed 2 nights

Very clean location, friendly staff at front desk even free laundry if you’re looking for free breakfast, there’s plenty of restaurants around here. They don’t have it but it’s OK. and their pet friendly too. Thanks to Michael. He made us stay very relaxing and peaceful he to be recommended for his professionalism.

8

Dominique

4 May 2025

·

Stayed 2 nights

This was a nice stay. They are pet friendly. The hotel is in a nice location.

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Cleanliness

Many guests describe very clean rooms and public areas, often noting fresh smells. A smaller number reported issues such as dirty floors or linens and, in one case, a pest incident.

Related guest reviews

4

Reba

7 Jul 2024

·

Stayed 2 nights

The staff was always pleasant. Literally from the front desk representative to the maintenance guy. The property outside looks to be well kept as well. The parking lot is small but it maintained parking for our visit so no complaints there. The hotel seemed pretty clean throughout until we stepped in the room. There was a funny odor. The bathroom curtain had a brown smear on it and was very tattered and worn. Definitely has had its use. There was quite a bit of hair in the tub and on the towel and rags. My son was really grossed out. I personally take my own towels and rags everywhere I go so I didn’t use theirs. The room I had was with 2 queen beds and my bed felt like someone walked through the parking lot and jumped into the bed. There was so much dirt in there. No way the sheets had been cleaned. I couldn’t even sleep the first night bc of the dirty feeling. The second night I was so tired I passed out. I booked this hotel thinking I had booked the Clarion hotel next door with the pool. There is no pool here and no breakfast. I was so disappointed that I hadn’t looked back over those things before booking. 0/10 do not recommend.

10

Ellen

9 Jan 2026

·

Stayed 1 night

The front desk person when we checked in was extraordinary. She went above and beyond. Everything was very clean. We were only there overnight; the room was spacious and had everything you may need for a longer stay. Would absolutely stay again and recommend.

10

Trent

22 Oct 2025

·

Stayed 1 night

5 stars for the Candlewood Suites in New Bern. Staff was super friendly, the hotel and rooms were very clean, and it has to be one of the best smelling hotels in which I have stayed. Highly recommended, and I will return next year.

10

Trent

31 Oct 2025

·

Stayed 1 night

Hotel in general was very clean and smelled great! The room was also very clean with nice ammenities. Best of all was the super friendly staff. I will return.

10

Rosemary

9 Mar 2025

·

Stayed 2 nights

Very clean! Staff was very friendly. Would definitely stay again.

6

Kristin

1 Oct 2025

·

Stayed 3 nights

Comfortable. Courteous staff. Cleanliness was the only issue. Floors were filthy. Tub was dirty-hair everywhere. Felt like sand was in our bed. Do they wash the comforters?

10

Benjamin

19 Feb 2025

·

Stayed 2 nights

Clean, well maintained, friendly staff

10

Stephanie

8 Jul 2024

·

Stayed 1 night

This is a wonderful place to stay! Love the fact that the floors aren’t carpeted. It makes it feel so much cleaner and more updated. Comfortable beds and large tv. Only issue we had at all was when getting into bed my husband turned over his top pillow and there were 3-4 hairs on it as if it hadn’t been changed and new bedding used. Other than that it had a modern, clean, comfortable feel to it. I would definitely stay here again.

4

rosa

27 Feb 2025

·

Stayed 2 nights

Some appliances did not work, floor was so dirty my socks were black when I walked on the floor. Too expensive for such poor care. Door cards wouldn’t work, we couldn’t get help with the situation. We couldn’t leave the room together. Was not able to get a cup of coffee in the morning, had to drive just for a cup of coffee. No food options on site or in room, no tea, coffee, water, fruit or even a cookie. I would not recommend this hotel.

2

Tammy

12 Aug 2024

·

Stayed 1 night

Well, drove three hours for business and super tired. Turned covers down and noticed tiny (what I thought was dirt or something) until one of the tiny pieces started moving. Yep, infestation of bed bugs. Called front desk and was relocated to the room across the hall. After double bagging all my clothes up, taking ANOTHER shower and checking the room that was still too close for comfort, I finally got to sleep a little. My morning and subsequent business suffered. On my way home now and have to wash everything I have in my bag in hot water and throw away my suitcase. I feel like I want to throw it all away as not to infest my home. An apology would’ve been nice but not front desk staff’s fault. Avoid room 203 or check carefully before you get comfortable!

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Rooms

Suites are spacious and comfortable with full kitchens and useful in-room amenities. Some guests noted maintenance issues (AC or lamps, weak shower pressure, odors from cooking) and occasional noise from nearby rooms or the road.

Related guest reviews

10

VICKY

3 Feb 2025

·

Stayed 2 nights

The studio room gave us excess to full kitchen and sleeping area as nice bathroom.

10

DARRELL

22 Dec 2025

·

Stayed 2 nights

The room was amazing. It has a full kitchen and free laundry. Just bring your own detergent.

8

Dana

26 Nov 2025

·

Stayed 3 nights

Nice size clean room and friendly staff

8

Erin

20 Oct 2025

·

Stayed 1 night

Everything was good except for the water pressure in the shower. There was a woman in the room next door who started yelling about something at 7:30 in the morning who woke us up. The room was great though. Would propably stay here again.

8

Carolyn

31 Mar 2025

·

Loved this area for the variety of shopping and restaurants around this. I had an event downtown so this was close enough and very affordable. My suite was big and roomy but there was some odor like someone cooked Indian food there and the odor stayed. I bought some air freshener to keep it at bay. Also in the evening loud cars and trucks can be heard going past but it stops around 11:00 pm so it didn't bother my sleep. I would stay here again but probably on the back side instead of the front (it might be quieter).

8

Michelle

28 Oct 2024

·

Stayed 2 nights

Overall excellent stay. When asked for essentials they provided promptly and politely what asked for. Elegant room and comfortable. Felt like bathroom could be updated for the price of the room. However would stay again.

6

Lamont

16 Aug 2025

·

Stayed 1 night

I love the fact that you have a really clean and working stove and full refrigerator, also roomy closet with an ironing board and iron. However, the two nightstand lamps did not work and there was no hand soap. The elevator was out of order which I understand is out of the facilities control, but very clean and in great location.

8

Joseph

22 Mar 2023

·

Stayed 2 nights

The air conditioning did not work properly. I set it for one temperature. I work up during the night it was 4 degrees lower. Management did receive my complaint and compensated me.

10

Marie

2 Jun 2025

·

Stayed 1 night

This was the biggest and most well equipped suite I’ve ever stayed in.

10

Bruce

12 May 2025

·

Stayed 3 nights

Very roomy suites lots of pluses like dishes etc

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, helpful, and professional, with several shout-outs to front-desk staff. A few reviews cite billing issues or unsatisfactory interactions.

Related guest reviews

10

Ellen

9 Jan 2026

·

Stayed 1 night

The front desk person when we checked in was extraordinary. She went above and beyond. Everything was very clean. We were only there overnight; the room was spacious and had everything you may need for a longer stay. Would absolutely stay again and recommend.

2

Erika

28 Oct 2025

·

Stayed 1 night

Staff support lacking, still haven’t had my incidental charge completed over 15 days later and am getting the run sround

10

Brenda

29 Dec 2025

·

Stayed 2 nights

For starters,the staff is extremely friendly, and the lobby was beautiful decorated the lady at the front desk told me everything I needed to know about my room and then the room itself exceed my expectations and i will definitely be staying here again, thank you so much

10

Tiffaney

10 Dec 2025

·

Stayed 1 night

Front desk staff was helpful. Room was clean. Will definitely book again.

2

Julia

12 Sept 2025

·

Stayed 1 night

I was extremely disappointed. Every other time I have come to this candlewood, the service has been excellent. I have booked here several times because of it. This time was horrible. The man at the front desk had a major attitude problem. He charged me for things that I was never charged for before. I booked a king suite. He gave me a queen studio and when I called up I was told there was nothing he could do. He started making up all kinds of rules that don't exist. He told me you can't book suites through Expedia. I've booked suites for that specific property through Expedia on five other occasions. Just so disappointed. Won't be back.

10

Stacy

9 Oct 2024

·

Stayed 4 nights

The staff here is extremely friendly and helpful; from the front desk to the housekeeping staff. At check-in, Preston was very helpful and attentive. Throughout my 5-day stay, Michael was very professional and exceptionally helpful and accommodating. The hotel was being painted on the outside and the wind blew some of the paint mist onto my uncles truck and Micheal was able to settle it with the manager without incident. We even shared several laughs together about my room key (inside joke). I really enjoyed my stay and I will be back real soon. My only regret is that I didn’t get to say goodbye to Michael before checking out because he wasn’t there that day. Nonetheless, keep smiling and being your best, happy, hospitable self Michael. Until next time! Stacy ❤️

10

Mark

16 Feb 2025

·

Stayed 2 nights

All staff encountered were helpful and professional.

10

Jami

30 Apr 2025

·

Stayed 1 night

Staff went out of there way to make me comfortable. I had surgery and there were flowers and a card in the room upon arrival.

10

jeffrey

16 Feb 2025

·

Stayed 2 nights

Very clean location, friendly staff at front desk even free laundry if you’re looking for free breakfast, there’s plenty of restaurants around here. They don’t have it but it’s OK. and their pet friendly too. Thanks to Michael. He made us stay very relaxing and peaceful he to be recommended for his professionalism.

10

Shannon

25 Nov 2024

·

Stayed 1 night

Michael and Becky was wonderful as always And the new girl Allison too she was really nice. I love staying at the Candlewood. It's always so clean. My go to hotel 💙

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Location

Convenient to highways, shopping, and many restaurants; handy for events and downtown visits. A few mentions of traffic noise on the front side and one note about an awkward parking lot entrance.

Related guest reviews

8

Caroline

22 Sept 2025

·

Stayed 1 night

I like the close proximity to the venue that I have to attend.

10

Debra

6 Jul 2023

·

Stayed 1 night

Overall everything was nice and clean. The hotel was convenient for shopping and dining. The waterfront wasn't too far.

8

Andrea

30 Mar 2025

·

Stayed 1 night

Property was decent and there’s shopping and restaurants

8

Daniel

11 May 2024

·

Stayed 1 night

Somewhat inconvenient getting into the parking lot from the main road.

10

Alexes

16 Mar 2025

·

Stayed 2 nights

Great location, great staff and clean facilities. Nothing more I could ask for!!

10

Evelyn

6 Jul 2025

·

Stayed 1 night

My stay was excellent and convient to local restaurants and shops.

10

Sabrina

28 Jul 2025

·

Stayed 2 nights

We loved that this hotel was in a convenient location. We had no issues during our stay.

8

Emil

22 Nov 2025

·

Stayed 1 night

Room was clean & comfortable. Needs updating but great for 1 night stop & centrally located. No breakfast but many restaurants nearby.

10

Sandra

2 Dec 2024

·

Stayed 1 night

Location was convenient to our destination

10

Richard

26 Jul 2022

·

Stayed 2 nights

Check in was a breeze, Ashley was very pleasant and friendly. After a small computer issue i was in my room. Really good location about a 1 mile off the highway with plenty of things to do near by. The room was nice, comfortable and inviting. Had a small kitchen i wish i would have taken advantage of. The bed gave me the best nights sleep in over a week, If your staying for more than one night ask for extra coffee. The shower was hot and the room was dark when it needed to be, i was facing the road and didn't hear the traffic as it went past. Thus was a good stay

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AI-generated summary based on recent guest reviews

Dining

No breakfast is provided; a small 24-hour snack area is available and many restaurants are nearby. Some guests mentioned very limited morning options (e.g., muffins only).

Related guest reviews

8

Violeta

18 Aug 2024

·

Stayed 1 night

Clean and good customer service. Nice self serve area for snacks.

10

James

2 Jul 2023

·

Stayed 1 night

Stay was just ok. No breakfast offered. Beds were not very comfortable. We visit New Bern a lot. Will definitely find another place to stay next time.

8

Paul W

8 Feb 2025

·

Stayed 1 night

It is a suit so rooms are large with a full kitchen, very modern. Parking is easy and well lit, the staff were polite and friendly. If I had a complaint, it would be no breakfast except coffee and tasteless little muffins. Now I am not a fan of big breakfast in motels but come on guys, for what you charge per bird you can do better than this?

10

Simone

13 Nov 2025

·

Stayed 1 night

Very pleasant desk attendant, clean room, 24 hr store and surrounding stores and restaurants.

10

Dedric

4 May 2025

·

Stayed 1 night

Rooms are nice and clean...only stayed 4 one night...only had Danish and muffins for breakfast...needs 2 add some type of cereal and milk & juice

10

Dave

16 Sept 2025

·

Stayed 1 night

Only thing i didnt like was no breakfast included. But it is a very nice hotel for the money. Loyalty was very nice at check-in

8

Emil

22 Nov 2025

·

Stayed 1 night

Room was clean & comfortable. Needs updating but great for 1 night stop & centrally located. No breakfast but many restaurants nearby.

4

rosa

27 Feb 2025

·

Stayed 2 nights

Some appliances did not work, floor was so dirty my socks were black when I walked on the floor. Too expensive for such poor care. Door cards wouldn’t work, we couldn’t get help with the situation. We couldn’t leave the room together. Was not able to get a cup of coffee in the morning, had to drive just for a cup of coffee. No food options on site or in room, no tea, coffee, water, fruit or even a cookie. I would not recommend this hotel.

10

Rose

16 May 2024

·

Stayed 1 night

The staff is very nice. Kitchen was awesome—just what people with special diets need. I didn’t have to bring my own pots and pans, etc

10

jeffrey

16 Feb 2025

·

Stayed 2 nights

Very clean location, friendly staff at front desk even free laundry if you’re looking for free breakfast, there’s plenty of restaurants around here. They don’t have it but it’s OK. and their pet friendly too. Thanks to Michael. He made us stay very relaxing and peaceful he to be recommended for his professionalism.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $89	2 $97	3 $116	4 $107	5 $104	6 $98	7 $102
8 $93	9 $98	10 $110	11 $110	12 $98	13 $102	14 $105
15 $94	16 $95	17 $101	18 $98	19 $99	20 $99	21 $99
22 $93	23 $106	24 $108	25 $105	26 $113	27 $106	28 $106
29 $97	30 $109

Candlewood Suites New Bern by IHG

Prices for Candlewood Suites New Bern by IHG

Monthly average prices

About this property

Location

Room options

Studio Suite

Suite, 1 Bedroom, Roll in Shower Accessible

Studio Suite, 2 Queen Beds

Studio Suite, 1 Queen Bed, Wheelchair Accessible

Suite, 1 King Bed

Studio Suite, 1 Queen Bed

Suite, 1 Bedroom

Guest reviews of Candlewood Suites New Bern by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites New Bern by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $125	26 $131	27 $152	28 $152	29 $116	30 $89	31 $89