Is parking available at the property?

Free self-parking is available onsite, with limited spaces. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee of approximately USD 7 to 15 per person.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 50 per accommodation, per day (maximum USD 100 per stay). Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in the historical district of Winston-Salem, just a 1-minute drive from Wake Forest University and 6 minutes from Wake Forest University Baptist Medical Center. It is 6.8 miles from Hanes Mall and 0.9 miles from Lawrence Joel Veterans Memorial Coliseum.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool that is seasonal and will be open from May to September.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Courtyard Winston-Salem University Hotel

Average nightly price at Courtyard Winston-Salem University by month, last 12 months (USD)
Month	Average price
January	US$106
February	US$116
March	US$119
April	US$153
May	US$166
June	US$128
July	US$128
August	US$128
September	US$121
October	US$146
November	US$112
December	US$102

What guests think

At Courtyard Winston-Salem University, travelers consistently praise the genuinely friendly staff and clean, comfortable rooms, while noting the convenient location for Wake Forest and the coliseum, alongside some dated features, occasional odors, and mixed experiences with the paid Bistro.

Guests also appreciate the pool and gym and find parking convenient. Room comfort is generally solid and sometimes spacious, though several mention lumpy beds, noisy AC, small or dark bathrooms, and older TVs or spotty Wi‑Fi. Expect a practical stay suited to campus events, with some dated touches and a pay-as-you-go breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciated the pool and gym, and several noted convenient parking. Some facilities feel dated and in need of upgrades.

Related guest reviews

10

Angela

30 Aug 2024

·

Stayed 1 night

The facilities were well maintained, clean and the staff very professional and helpful. Phillip was amazing!

8

Susan

1 Apr 2023

·

Stayed 3 nights

Great staff! Facilities need an update: carpet, air system.

10

Joanna

14 Aug 2025

·

Stayed 2 nights

I already wrote them a 5 star review on yelp but this was hands down the best chain hotel experience we have had. It started as soon as we checked in. Every single employee that we encountered at this hotel was genuinely kind and went out of their way to greet us or start a conversation with us. I’d like to say that this is the standard at hotels, but it is definitely not. The friendliness was exceptional. I am talking everyone from front desk staff to Housekeeping in the hallway was genuinely nice and warmly greeted us every time we passed. The room was pristine, the pool and gym was great and we used both. They even have a cafe with a limited menu - had the burger with an arugala salad and it was very good! The landscaping around the hotel was also impeccable. I’m taking my time to write this review because I was surprised to see so many negative reviews on this property. As someone who has been in hospitality myself, I know firsthand that difficult people are those with negative experiences are the loudest. Just know that this is a stand out property: Top notch hospitality and whoever is managing it should be very proud. We will be back!

10

Charles

6 Mar 2023

·

Stayed 1 night

Outdated property needs an upgrade. Is easy walking distance from Lawrence Joel Coliseum though and we went to and from a concert there with ease.

8

john

22 Jan 2025

·

Stayed 1 night

Bar/Convenience lobby staff was very nice and helpful.

10

Kenny

26 Feb 2025

·

Stayed 4 nights

This is a nicely remodeled hotel, great staff and great food in the diner

10

Tanisha

11 Jun 2025

·

Stayed 2 nights

Convenient parking

10

jessica

28 Nov 2024

·

Stayed 1 night

Perfect for attending Wake events. Friendly staff. Pet friendly

10

Joie

4 Aug 2025

·

Stayed 1 night

The room was clean and quiet. The pool was very nice

8

Brandi

5 Jun 2024

·

Stayed 2 nights

Convenient location to down town cherry st. Love the Starbucks!!! The room was clean, everything was great except for the sofa.. it had severe stain on it to the point that i wouldnt sit on it without a towel. Service is great

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are frequently described as clean. Recurring reports note odors, occasional mildew or grime, and lapses like dirty common areas or empty shower dispensers.

Related guest reviews

10

Juan

5 Oct 2025

·

Stayed 2 nights

Clean room

4

Jodie

2 Sept 2025

·

Stayed 1 night

The room smelled

6

Karen

28 Apr 2025

·

Stayed 1 night

The bathroom are in need of an upgrade and the smell of food in the lobby and hallways is overwhelming

6

Lorel

21 Aug 2024

·

Stayed 3 nights

I"ve been coming here for four years and watched the hotel go into steady decline; it\'s time for some updates; my room had a musty smell. The pull out sofa is stained and worn, I wouldn\'t sit on it or have anyone sleep on it; I was afraid to walk barefoot on the carpet. The refrigerator had mildew at the bottom. No free breakfast, No microwave in room.

10

Steven

17 Sept 2025

·

Stayed 1 night

We stayed for the night. Desk clerk was very nice. Hotel was very clean and quiet. Every person working in the hotel was nice. Breakfast was good at the Bistro and the ladies working there were excellent! So very glad we chose this hotel!

10

Katrina

10 Nov 2025

·

Stayed 1 night

Breakfast options for purchase at the Bistro were great. The amount of food that we received was worth the price. The room was clean. We enjoyed our stay overnight.

10

Kathleen

30 Sept 2025

·

Stayed 1 night

Room was clean, staff was friendly.

6

Jennifer

24 Apr 2023

·

Stayed 1 night

The service was amazing. But unfortunately the room had a distinct odor of urine. The pillows were stiff and the bathroom sink was not completely wiped clean (I found hair that wasn’t ours). I had Clorox wipes which I always wipe down rooms with. But…still gross. The air conditioning smelled like it had been urinated on/in. The pillows were really uncomfortable- however the bed was nice! I have to give credit - 95% of the Marriotts we stay in have a shelf in the bathroom where I can prop my leg up comfortably to shave. This hotel was no exception! Though for the life of me I couldn’t figure out why they would put the shampoo, condition and body soap right by the shower head - I kept banging my elbows when I wash washing my hair. I stay at Marriotts all the time - and this wasn’t up to their standard.

6

Kenneth

12 Apr 2023

·

Stayed 1 night

Non descript and close to campus. I hate it when they only have shower products in dispensers and the dispensers are empty and you already started the shower and are jn a hurry

4

Anne

23 Oct 2024

·

Stayed 1 night

The room was too small to accommodate the pull out sofa that we needed. The common areas were dirty with trash overflowing the trash cans and there was trash in the elevators. The lobby area is very small and too small to accommodate the groups that arrived making it difficult to simply walk through the lobby.

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Rooms

Many find rooms comfortable, quiet, and sometimes spacious. Others report dated decor, uncomfortable beds, noisy AC, small or dark bathrooms, and TV or Wi‑Fi issues.

Related guest reviews

6

Alisha

5 Mar 2024

·

Stayed 1 night

Even though this is a Marriott property, i would definitely say this place is a hard pass!! We had just left the same namesake in SC and that was a very nice hotel. This one was not. The chair at the desk was hard, the beds were lumpy and very uncomfortable and there was a scent of mildew or mold in the hotel. In addition, in the morning, thelight filtered through the wall AC unit. Then to top it off, the staff never asked about our stay or have any inclination about caring, once way or the other.

10

Kelly

16 Mar 2025

·

Stayed 1 night

Just stayed one night while driving through. Bed was super comfy, got a great nights sleep. Very clean!!

10

Christine

24 Mar 2025

·

Stayed 1 night

Friendly and helpful staff. Nice room with comfy bet.

10

Spencer

12 Feb 2025

·

Stayed 1 night

Great hotel, clean, spacious rooms....near the highway for easy access out of Winston Salem

4

Alyssa

3 Aug 2025

·

Stayed 2 nights

The beds weren’t comfortable and the hotel just didn’t have a nice feeling to it. The bathroom felt very dark and clinical. An electric socket was coming off the wall and when you turned off the ac is smelled like smoke in the room. Won’t be staying here again

6

Mariah

29 Mar 2025

·

Stayed 1 night

The host was very welcoming and tried to help us because we accidentally booked a handicap accessible room but to no avail. However, this experience could have been much better. Noise all night, noisy bed, we were in the room right by the kitchen so at 3 in the morning we were awaken by loud taking pans clanking and more and an array of other noises. The tv would not connect to the internet.

6

Francisca

18 Jul 2023

·

Stayed 1 night

Beds are not comfortable at all.. seems like an old dark hotel

4

Donn

7 Apr 2025

·

Stayed 2 nights

Not up to Marriott Standards. We had to beg for a bottle of water. The "cafe" had minimal menu and coffee was for purchase only. TV was old and the remote was extremely slow. The shower was so narrow that it was difficult to turn around and the door leaked. It was clean enough, but that is where it ends.

4

Julianne

29 Jul 2025

·

Stayed 2 nights

Bedding for pullout bed was not in good condition, ac unit clanged all night , room stayed at 80 deg, and got no sleep, Cut stay short.

6

Charlotte

8 May 2025

·

Stayed 1 night

Room was clean, but personal WiFi not working in my room.

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Service

Service is consistently friendly and accommodating, with efficient check-in/out and standout Bistro staff. A few guests cited miscommunication or intrusive housekeeping.

Related guest reviews

10

Birgit

2 Jul 2024

·

Stayed 2 nights

Excellent staff-they were kind , friendly and courteous; The staff makes this property a standout

10

Gary

25 Nov 2023

·

Stayed 4 nights

Excellent!! Friendly and helpful staff; excellent bistro! ….. nice room

10

Donna

7 Sept 2025

·

Stayed 2 nights

The staff was excellent. At the cafe, Phylis and Amauree made us feel at home. Phylis went above and beyond what was expected and we give her a perfect 10/10 rating. Would highly recommend.

8

Megan

16 Dec 2024

·

Stayed 1 night

Check in and out we're about the most efficient I've ever experienced. Also, the front desk folks were super helpful and friendly.

2

Charles

27 Nov 2023

·

I debated on leaving a review due to me staying at this hotel quite often when in town. I booked a room for thanksgiving evening w/ my spouse and newborn daughter. Everything was ok as it usually is, until the morning. I heard a soft knock from what turned out to be housekeeping. It is almost 9am and checkout isn’t until 11. No time wasted, she proceeds to enter my room, the only reason I woke up was because of the security bolt. I go into hallway to ask why she is trying to enter my room and she states “checkout is at 11” ok then why are you trying to enter my room at 9am?? I would not have been so upset had I not had my daughter w/ me, but to just try and waltz into my room unannounced, makes me believe there were other motives. My wallet and keys are just sitting on the nightstand, we’re all sleep, since when is this standard practice? I know they carry a log of rooms that are occupied, why not start w/ unoccupied rooms? You can clearly see the door tag, so why are you trying to sneak in my room? I’ve never had issues staying at this hotel in the past, which is why this is so baffling to me, this was unprofessional and completely unacceptable.

10

Steven

17 Sept 2025

·

Stayed 1 night

We stayed for the night. Desk clerk was very nice. Hotel was very clean and quiet. Every person working in the hotel was nice. Breakfast was good at the Bistro and the ladies working there were excellent! So very glad we chose this hotel!

10

Candy

27 May 2025

·

Stayed 2 nights

Very friendly and accommodating

8

Brian

25 Mar 2025

·

Stayed 1 night

All staff were super kind and helpful!!!

2

Danielle

20 Feb 2024

·

Stayed 1 night

Unhelpful and rude

10

Kissa

22 May 2025

·

Stayed 1 night

The staff was very welcoming and accommodating. We had a couple of requests which were taken care of eagerly and promptly. The room was clean. Would stay again if needed.

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Location

Very convenient for Wake Forest University and the coliseum, with straightforward access around town. Some guests noted limited walkability and less appealing surroundings, and construction occasionally hindered walking to events.

Related guest reviews

10

Spencer

12 Feb 2025

·

Stayed 1 night

Great hotel, clean, spacious rooms....near the highway for easy access out of Winston Salem

4

Suyan

18 Aug 2023

·

Stayed 1 night

The AC was ages old and gave thunder loud noise. Neighborhood is desolate and boring.

10

Sylvia

23 Mar 2024

·

Stayed 1 night

Perfect spot for a family or anyone trying to go to Lawrence Joel Veterans Memorial Coliseum.

10

Jeanne

24 Aug 2025

·

Stayed 1 night

Easy and polite reception. Perfect location to Wake.

10

Danna Carolina

26 Jul 2025

·

Stayed 6 nights

Great location

8

Cindi

20 Jul 2025

·

Stayed 1 night

It was ok…no free breakfast. Staff was nice and room was clean. Disappointed as we wanted to walk to arena but couldn’t due to construction. Picked this hotel so we could walk but couldn’t and still had to pay to park at arena for the show.

10

Harold

4 Mar 2025

·

Stayed 1 night

The property is located in a place to get around Winston-Salem.

10

Gwendolyn

13 Sept 2025

·

Stayed 2 nights

Was perfect location for our Wake Forest event

8

Elizabeth

2 Feb 2025

·

Stayed 1 night

Nice property. Great, welcoming staff. Thought it would be walkable to WakeForest but it’s not really a walking area (no sidewalks).

8

Blaine

7 Feb 2025

·

Stayed 4 nights

Very friendly staff. Not much around the walkable vicinity for places to eat that aren’t dives, but couldn’t have been closer to the university and stadium,

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Dining

On-site Bistro/cafe offers paid breakfast and coffee; many enjoyed the food and service. Others found the options limited or pricey, and there is no complimentary breakfast.

Related guest reviews

8

Darryl

8 Oct 2023

·

Stayed 2 nights

Wonderful employees .. the only downer would be charging for morning coffee ($4.50) seems inappropriate

8

Al

4 Jul 2025

·

Stayed 1 night

Breakfast left something to be desired. Was a very limited option and have the food. What is it even out?

10

Gary

25 Nov 2023

·

Stayed 4 nights

Excellent!! Friendly and helpful staff; excellent bistro! ….. nice room

10

Donna

7 Sept 2025

·

Stayed 2 nights

The staff was excellent. At the cafe, Phylis and Amauree made us feel at home. Phylis went above and beyond what was expected and we give her a perfect 10/10 rating. Would highly recommend.

8

Catherine

30 Nov 2023

·

Stayed 1 night

Nice, comfortable, convenient. Breakfast options were limited and expensive.

10

Steven

17 Sept 2025

·

Stayed 1 night

We stayed for the night. Desk clerk was very nice. Hotel was very clean and quiet. Every person working in the hotel was nice. Breakfast was good at the Bistro and the ladies working there were excellent! So very glad we chose this hotel!

10

Katrina

10 Nov 2025

·

Stayed 1 night

Breakfast options for purchase at the Bistro were great. The amount of food that we received was worth the price. The room was clean. We enjoyed our stay overnight.

8

JOAN

12 May 2025

·

Stayed 2 nights

Restaurant was great

10

Kenny

26 Feb 2025

·

Stayed 4 nights

This is a nicely remodeled hotel, great staff and great food in the diner

8

Cindi

20 Jul 2025

·

Stayed 1 night

It was ok…no free breakfast. Staff was nice and room was clean. Disappointed as we wanted to walk to arena but couldn’t due to construction. Picked this hotel so we could walk but couldn’t and still had to pay to park at arena for the show.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $292	6 $439	7
8 $121	9 $122	10 $119	11 $125	12 $116	13 $261	14 $256
15 $108	16 $106	17 $106	18 $111	19 $121	20 $132	21 $131
22 $104	23 $106	24 $106	25 $106	26 $121	27 $218	28 $217
29 $104	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
		1 $111	2 $116	3 $131	4 $126	5 $116
6 $101	7 $111	8	9 $122	10 $111	11 $152	12 $116
13 $101	14 $106	15 $106	16 $106	17 $101	18 $106	19 $106
20 $106	21 $106	22 $106	23 $106	24 $106	25 $106	26 $106
27 $106	28 $106	29 $106	30 $106	31 $106

Courtyard Winston-Salem University

Prices for Courtyard Winston-Salem University

Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds

Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Guest reviews of Courtyard Winston-Salem University

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard Winston-Salem University

Prices for upcoming dates