Is parking available at the property?

Free self-parking is available on-site, with limited spaces.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a pet fee of USD 25 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in may be available for a fee of USD 15, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific room accessibility details are not provided.

Where is the property located in relation to key landmarks?

The property is located in Winston-Salem (Williamsburg Square), within a 15-minute drive of Hanes Mall and Wake Forest University. It is approximately 1 mile from Wilkes Regional and 1.3 miles from Adventure Landing Winston-Salem.

What are the policies for guests staying with children?

Up to 2 children aged 18 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 15 per night, subject to availability. Advance request is required for rollaway beds.

Sleep Inn Hanes Mall - Winston-Salem Accommodation

Average nightly price at Sleep Inn Hanes Mall by month, last 12 months (USD)
Month	Average price
January	US$69
February	US$69
March	US$73
April	US$88
May	US$86
June	US$82
July	US$78
August	US$75
September	US$75
October	US$93
November	US$73
December	US$69

What guests think

At Sleep Inn Hanes Mall, reviewers frequently note clean, comfortable beds and good value for a short stay, with many praising friendly front-desk staff, a simple free breakfast, and convenient access to restaurants, shopping, and the interstate.

Common drawbacks include inconsistent cleanliness and upkeep, with reports of worn furniture, malfunctioning fixtures, odors, humidity, and occasional pests. Some guests mention highway noise, a sketchy-feeling area with homeless individuals nearby, and tight parking. Expect a budget stay with basic comforts and variable condition.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; parking can be tight and renovations have occasionally affected common areas. Guests also noted a small fitness room and occasional equipment outages (elevator or business center/computers, laundry dryer).

Related guest reviews

10

Cidney

22 Jun 2024

·

Stayed 1 night

The computers went down and you couldn’t tell it the person behind the counter was great you can tell they where trained correctly. Would like a pool option

10

Rick

16 Dec 2024

·

Stayed 1 night

Excellent stay! My room was clean, comfortable bed, and quiet neighborhood. Well lit parking lot kept my car secure. Variety of selections for breakfast: Waffles, eggs, sausage, cereals, muffins, and even gravy for my biscuit! I highly recommend and at a very reasonable price!

8

sylvia

13 Oct 2024

·

Stayed 2 nights

This hotel chain offers consistent comfortable stays. You can't go wrong booking here. What's comforting at Sleep Inns is that if you're ever on premise when they're cleaning the rooms, they always change the bed sheets. Their rooms are always comfortable no matter the age of the building. This particular hotel has a nice workout room. Really enjoyed my 2 nights at Hanes Mall Sleep Inn. It's conveniently located off the interstate. The best of restaurants in the area are within a 5 minutes drive, one is walkable. You can't go wrong booking here. Most Sleep Inns are not new so don't expect perfection, expect good.

10

James

27 Sept 2025

·

Stayed 2 nights

The computers printer did not work. Bathroom shower did not close causing the floor to get very wet.

10

Alicia A

14 Aug 2023

·

Stayed 2 nights

Facility was clean and seems well kept. Included breakfast was adequate as i only wanted toast and fruit which was readily available. Rooms on east side were a little noisy due to proximity to busy highway, but pleasant noise from a/c took care of that. Only potential problem was small parking lot as I filled last space when returning at 2130 at night. Guests were still checking in so they had to park on street but it is a dead end. Guests

8

Carri

16 Oct 2024

·

Stayed 1 night

My only concern is the gym smells like mold/mildew really strongly.

10

Michael

27 Oct 2025

·

Stayed 3 nights

breakfast was fine, room was very clean and supplied well, staff was friendly, parking was limited very tight

6

Sue

29 Apr 2023

·

Stayed 1 night

It looked sketchy on arriving. Inside lobby major construction going on. Only one elevator and cleaning crew were in it frequently. (Cleaning crew were nice) Desk clerk rather abrupt. Next morning: Sanding and painting going on around breakfast room. However, my room was clean and only stayed one night.

2

Tonya

27 Dec 2022

·

Stayed 2 nights

I was very disappointed that the elevator was out and my room was on the third floor. With no other rooms available to accommodate me. Nothing was discussed at check-in breakfast if it was also cancelled due to renovations, or did we need daily room cleaning. However our clerk did catch us in the evening when we returned to tell me about maid services

8

Cynthia

20 Apr 2023

·

Stayed 1 night

Surprisingly comfy bed. Renovation underway so clutter could not be helped. Frig and microwave appreciated

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many found rooms clean, while others reported stained linens, odors (including smoke), pests, and dirty hall carpets, plus mold or grime in bathrooms.

Related guest reviews

10

Otis

12 Jan 2026

·

Stayed 2 nights

Clean and comfortable

4

Sharon

3 Mar 2025

·

Stayed 2 nights

The bedding and towels were great. The floors in the room were dirty, bathrooms/shower area yukky. Shower had mold. Carpeting in hallways and ice machine is gross. The staff was fine. The place needs an overhaul. Way over priced for condition.

6

Jennifer

3 Dec 2024

·

Room was not clean the day I checked in. Hairs all over the bathroom, toilet not clean, used toothpick and gum on the carpet, etc. One morning on my way out, I told receptionist there was what appeared to be vomit in the hall right beside the elevator and when I came back an hour later it was still there. Front desk staff is constantly on their cell and rude. Bathroom door and frame were practically falling apart, mini fridge was leaning into the floor bc the shelf was broken, the room was overall just dirty and had signs saying you would not get room service unless specifically requested. Would never stay here again or recommend this hotel to anyone.

10

Otis

5 Jan 2026

·

Stayed 5 nights

Great stay clean and comfortable

10

Christy

13 Dec 2025

·

Stayed 1 night

Great one night stay. Friendly staff and super clean room.

4

Holly

22 Jun 2025

·

Stayed 1 night

The comforter and bed linens had pee stains on them

4

Isaul

15 Jul 2025

·

Stayed 3 nights

The room very bad and also had ants by drawers and by the bed. At night were crawling in the bed had to wake up and sweep the bed.

10

Otis

29 Dec 2025

·

Stayed 6 nights

Clean and comfortable room!! Excellent customer service!!

4

Benjamin

2 Apr 2024

·

Stayed 3 nights

Cleanliness is an issue. The rugs in the hallways are disgusting. I couldn’t touch the breakfast because of the feel of grunge in the hotel. The lounge chair in the room matched the rugs. Gross. There were people hanging around the outside steps near my room at all hours. The advertisement photos are not the real vibe of this property, which is in fact more of a motel feel.

2

Louann

8 Jul 2025

·

Stayed 1 night

It looks beautiful . But too many things wrong . I had a refridge with a broken leg. Found a crawling roach in the am under my sink . Took pillow covers off found soiled pillows with stains. Shower floor had a stain . Got a luggage cart and found leaky garbage on it with nats flying out . Had to put a towel on it so nothing got on my luggage . I would not stay here and want refunded.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic with comfortable beds; several guests found them small or dated. Highway-facing rooms can be noisy, and Wi-Fi reliability was inconsistent for some.

Related guest reviews

6

Sean

12 Jul 2025

·

Stayed 1 night

Hotel was nicer I pictures than in person. Seems run down and not as clean as we would have liked. Ok for the price and our one night stay.

10

Sonia

25 Oct 2024

·

Stayed 2 nights

This spot was perfect for a 2-night stay. The room was cozy, bed comfortable, fridge and microwave were convenient. They provided a variety of options for breakfast. I wish I had known that there was a button on the shower faucet to make the water hotter. Overall, I was satisfied with my stay.

10

Zaira

4 Jan 2026

·

Stayed 1 night

Clean and beds were comfortable

8

Latoya

20 May 2024

·

Stayed 1 night

This hotel exceeded my expectations. I was able to utilize the fitness room and the breakfast was a good treat. The room was clean and updated. Hot water was amazing and the atmosphere was quiet.

10

John

30 Sept 2024

·

Stayed 2 nights

Was located next to a highway so hear trucks passing most of the night. Room was small but well laid out. Tea/coffee only available at breakfast. Rooms had coffee pots and 2 packs of coffee. Ironing equipt. was in room.

8

Carina

4 Mar 2024

·

Stayed 1 night

Carpet was not vacuumed and had food crumbs. Too much noise from highway vehicles. Property itself is in good condition

4

Tahir

24 Oct 2025

·

Stayed 1 night

room is very small and whole night very high noise comes from rest room like someone blowing whistle its from toilet warer tank ,called at 1:30 he comes and try to fix but its not and keep awoke whole night its terrible they should checked the room also noise from highway traffic so i don’t think so its worthy even

8

Tarshish

20 Jun 2025

·

Stayed 2 nights

Price was good, nice room, internet not good, spiders in bathroom but for most part good stay

8

David

12 Apr 2025

·

Stayed 1 night

The room was clean. But the noise from the road was horrible. I was constantly waking up during the night. If possible stay on the side of the road NOT facing the highway.

6

Jennifer

26 Feb 2023

·

Stayed 1 night

Everyone was nice and friendly but the room was worn down. Furniture chipped, beds worn out, and the overall appearance of the room just wasn’t what I was expecting.

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AI-generated summary based on recent guest reviews

Service

Service is often described as friendly and accommodating. However, reports include occasional rudeness or check-in errors and surprise deposit/fee policies or slow refunds.

Related guest reviews

6

Forrest

1 Jun 2025

·

Stayed 1 night

We had issues at check-in, where they added duplicate fees. The bathroom door wouldn’t close. There were homeless people all around the property trying to get into the hotel. The room was okay, the bed was comfortable and the pillows were good. I wouldn’t stay here again.

10

Melanie

18 Jun 2025

·

Stayed 1 night

Front desk was very welcoming, let me know before hand what the deposit was and what it all went to along with how i should expect it back. The room was very clean and the bed was soft. Will definitely stay here again!

6

Darren

28 Nov 2025

·

Stayed 1 night

Average stay. Clean rooms but wasn’t expecting $100 deposit, nor was I expecting it to take 5-7 business days to refund.

10

Andre

13 Oct 2025

·

Stayed 1 night

It took a week to get my deposit back

4

Shanyn

14 Feb 2025

·

Stayed 2 nights

The front desk attendant gave someone else a key card to my hotel room, so I was jolted awake at 11pm by strangers walking into my room. They went back downstairs and the front desk attendant yelled at me and asked for proof that I was assigned to that room. She was the one who checked me into the hotel just a couple of hours earlier. The other front desk attendants that I spoke with about the incident were kind, apologetic and accommodating. I asked that the owner please call me to discuss the incident and I never heard from him or any other manager, nor was I offered any kind of refund or concession due to the horrific service of that attendant. I have one more stay already booked at this hotel for a business trip and then I won't ever stay here again. The room was adequately comfortable and clean given the price point.

10

George

17 Mar 2025

·

Stayed 3 nights

Very impressed with the friendliness of the staff from the front desk to the housekeeping staff and the cleanliness— public bathrooms were always cleaned.

10

Otis

29 Dec 2025

·

Stayed 6 nights

Clean and comfortable room!! Excellent customer service!!

10

Joi

29 Dec 2025

·

Stayed 1 night

Clean room. No recreational smells😊. Staff was friendly and helpful. Staff allowed us to hang out in the lobby after checkout while waiting a couple of hours for transportation to arrive.

2

Traci

11 Jun 2024

·

Stayed 1 night

Hair in bathroom trash, broken glass in the parking lot and a front desk man (John), was extremely rude when we walked to the desk and tried to let him know about the glass. Then he blamed it on housekeeping for it not being clean and unprofessionally said he guess he will just have to do since they did not.

2

adolfo

18 Feb 2025

·

Stayed 1 night

The woman at the front desk would not allow Adolfo to check in because he left his ID at the house. I called to let her know that it was in fact him and the room was paid for so she could allow him to check in. It was 11PM, this was a business trip, and the room was paid for on a business credit card. I understand the policy, but on top of that, the woman was incredibly rude and hung up on me while I was trying to reason with her. It should not be this difficult to book a room for employees. I have a feeling that had he been white and not hispanic, we would not have had this issue.

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AI-generated summary based on recent guest reviews

Location

Convenient to Hanes Mall, restaurants, and the interstate. Several guests noted highway noise and a surrounding area that can feel sketchy with homeless individuals nearby.

Related guest reviews

6

Forrest

1 Jun 2025

·

Stayed 1 night

We had issues at check-in, where they added duplicate fees. The bathroom door wouldn’t close. There were homeless people all around the property trying to get into the hotel. The room was okay, the bed was comfortable and the pillows were good. I wouldn’t stay here again.

10

Rick

16 Dec 2024

·

Stayed 1 night

Excellent stay! My room was clean, comfortable bed, and quiet neighborhood. Well lit parking lot kept my car secure. Variety of selections for breakfast: Waffles, eggs, sausage, cereals, muffins, and even gravy for my biscuit! I highly recommend and at a very reasonable price!

10

Monty

22 Sept 2025

·

Stayed 1 night

Close to shopping and many restaurant options.

8

David

23 Aug 2025

·

Stayed 1 night

Close to restaurants & shopping

8

Robert

26 Dec 2024

·

Stayed 2 nights

Great location. Area around property littered with misc junk in the parking lot. Homeless person sleeping under bushes.

8

Robert

20 Jan 2024

·

Stayed 1 night

Easy check-in, room was nice and clean. Was next to a busy road and noisy. Good value

6

Kris

20 May 2025

·

Stayed 1 night

hotel appears to be a work in progress but i wont stay again there is homeless sleeping in the parking area

10

Josef

10 Dec 2025

·

Stayed 1 night

Great location Great value

8

David

12 Apr 2025

·

Stayed 1 night

The room was clean. But the noise from the road was horrible. I was constantly waking up during the night. If possible stay on the side of the road NOT facing the highway.

8

REBECCA

20 Mar 2024

·

Stayed 3 nights

Driving up to this location you might be a bit skeptical, due to the appearance of the business and parking lot across the street, but don't worry!! This hotel was very clean and very quiet. The beds were comfortable except for the comforter, it was crinkly and scratchy. My only issue with this hotel was when I asked for additional towels, I was told that only 2 per room were allowed.....uhhh ok???!!!??? We had 2 rooms booked; 1 room with 2 adults, and 1 room with 2 adults & 1 child. I found this really odd and rather annoying. Other than the towel issue, this hotel was nice and we will book here again.....we'll bring extra towels next time!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is included and often praised for basics like waffles, eggs, and biscuits and gravy. Some guests found items cold or missing, coffee running out, or quality inconsistent (for example, expired yogurt).

Related guest reviews

8

Maggie

28 Sept 2025

·

Stayed 1 night

Staff was very kind, room was very cozy. Breakfast was a little strange, and the yogurt was expired. Still edible and they had a waffle maker and a toaster with bread so pretty good options. I was a bit nervous as a single woman staying alone but i didn’t feel unsafe at all.

10

Rick

16 Dec 2024

·

Stayed 1 night

Excellent stay! My room was clean, comfortable bed, and quiet neighborhood. Well lit parking lot kept my car secure. Variety of selections for breakfast: Waffles, eggs, sausage, cereals, muffins, and even gravy for my biscuit! I highly recommend and at a very reasonable price!

6

Douglas

25 Oct 2024

·

Stayed 1 night

They ran out of coffee in the morning. The front desk didn’t really care. Room was okay.

8

Diane

21 Apr 2025

·

Stayed 1 night

My stay was a 1-night in between home - beach. Great stay for the price, very clean. Only possible complaint was lack of coffee at breakfast bar & no one around to ask for more.

4

Nate

31 Aug 2024

·

Stayed 1 night

The halls smelled very badly of weed smoke. No attedent at front desk in the everning with no way to call for one. Breakfast was cold and very limited.

6

Dorota

21 May 2024

·

Stayed 3 nights

Older hotel. The room had musty smell. At breakfast they would run out of some food or even coffee. Beds are comfortable.

10

Dina

12 Dec 2024

·

Stayed 1 night

Great stay for an affordable rate! Room was super clean. The shower had good pressure and was nice and hot and spotless. The bed was super comfy and even the pillows were pretty good. For breakfast choices we had biscuits and gravy, waffles, pastries, cereal, and yogurt, however, there was a bad accident which caused the whole area to lose power so we didnt get to try the hot food. My boyfriend tried the biscuits and gravy, but it had started to get cold already, which was no fault of the hotels. Staff was super friendly! Would definitely stay here again.

10

Christine

14 Jun 2025

·

Stayed 2 nights

Very comfortable bedding clean and inviting. Cold beverage and cookies at check in. Wonderful full breakfast included. Close to a great seafood restaurant that offers 10%discount when you show the room card.

6

Linda

13 Sept 2024

·

Stayed 1 night

Room needed maintenance. Breakfast lacked milk and orange juice, and they were not refilled even after staff was notified. Biscuits ran out before guests were served. Breakfast area needed cleaning.

8

Lorraine C.

2 Mar 2025

·

Stayed 2 nights

Rooms were very clean & bed comfortable. Breakfast was basic fare and good

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $105	3 $87	4 $86	5 $94	6 $250	7 $277
8 $36	9 $30	10 $89	11 $35	12 $90	13 $94	14 $94
15 $84	16 $83	17 $83	18 $29	19 $78	20 $51	21 $48
22 $28	23 $27	24 $80	25 $29	26 $85	27 $64	28 $56
29 $39	30 $83

Su	Mo	Tu	We	Th	Fr	Sa
		1 $42	2 $40	3 $91	4 $62	5 $59
6 $37	7 $39	8 $41	9 $41	10 $43	11 $58	12 $53
13 $38	14 $38	15 $39	16 $39	17 $39	18 $52	19 $54
20 $38	21 $39	22 $39	23 $89	24 $39	25 $50	26 $51
27 $39	28 $39	29 $39	30 $39	31 $39

Sleep Inn Hanes Mall

Prices for Sleep Inn Hanes Mall

Monthly average prices

About this property

Location

Room options

Standard Double Room, 2 Double Beds

Standard Room, 1 King Bed

Room, 1 Queen Bed, Accessible

Guest reviews of Sleep Inn Hanes Mall

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sleep Inn Hanes Mall

Prices for upcoming dates