Holiday Inn Express Fargo - West Acres by IHG

Pool and hot tub are a recurring weak point, with multiple reports of closures, dim pool lighting, strong chlorine, or maintenance issues, though a few guests enjoyed them. Parking is easy; some public areas and elevators feel worn.

Most guests describe rooms and common areas as clean, with tidy bathrooms and comfortable beds. However, several note lapses such as dusty construction zones, dirty or wet carpets, hair on towels, or worn finishes.

Rooms are generally comfortable with very comfy beds and some spacious layouts, and many find them quiet. Downsides include dated decor, dim lighting or small spaces in some rooms, occasional noise, and sporadic maintenance issues like AC, locks, or worn fixtures.

Staff are widely described as friendly, welcoming, and helpful, with several positive mentions at check-in and breakfast. Still, some guests reported rude or unresponsive interactions, missed requests like late checkout, or difficulty reaching the front desk.

Location is convenient for shopping, dining, and highway access, with many noting proximity to the mall and local attractions. Some guests also felt the area was safe and easy to reach.

Breakfast is frequently praised for being tasty with a good variety. A minority report mediocre selection or poor replenishment, and occasional noise from staff during service.