Hilton Garden Inn Grand Forks - UND

Treadmill did not work and we were surprised that there was a charge for breakfast. Staff were very friendly and accommodating.

The property is nicely updated with many beautiful shared spaces throughout the hotel. The rooms were nice, clean, and bed comfy. We did not partake in the breakfast, as you have to pay. We did not use the indoor pool, as the chlorine smell was very strong, but it appeared clean and well-kept.

Great beds and quiet. The only glitch was the south door not working with the card. I wish the continental breakfast would be included. Have stayed many times and always awesome.

I was visiting with college dorm mates and attending UND hockey games (Go Sioux!, yup I still go old school). We had changes in our group and had to adjust room assignments and Hilton front desk staff were wonderful in accommodating us. We had breakfast on Sunday at their hotel restaurant. The waitress was a bit scatterbrained (kept forgetting items e.g., water, silverware, condiments). Tables were not set up for dining, I guess. She was kind enough to split the checks for a group of 8. She said they had a new computer system and it was easy to do. Sadly she charged the food to the wrong credit card. We just paid each other afterwards. The food was ok. My turkey sausage was room temp with a very cold center. The toasted English muffin was warmed slightly without any color change at all. The eggs (over easy) were perfect. We spent both evenings visiting in the lobby by the fireplace. Very nice.

Lovely stay with excellent amenities, good parking, and decent food. Only wish breakfast was included.

Roomy hallways and guest rooms. Hot tub was lukewarm and jeta were not working.

I travel for a living and this was one of the worst experiences I’ve ever had with hotel staff. We were traveling from Western Montana when our brand new truck broke down outside of Dickinson. I called the hotel to inform them that it would probably take us until 3 AM to get there. They confirmed that I would have no issues checking in at that time and recommended that I check in through the app. While broken down, we checked into the app and picked a hotel room. We got to Grand Forks at 3:20 AM and when we got to the front desk to get our room keys Aziz the front desk employee informed me that he had no reservation for us and then tried to play it off like there was nothing he could do about it . After arguing for half an hour he finally confirm that he canceled our reservation and recorded it as a no-show because we were later than 3 AM… We had another negative experience later in our stay when we became trapped on the other side of the sky tunnel that is attached to the hotel. The employee simply stated there was nothing they could do for us and recommended a cab service. Also they don’t clean the rooms every day we stayed for five days and our room was cleaned once because we asked

Very clean!! Toilet paper holder is behind a person , so took off so I could reach it better!! Like it very well there. Wish had known the pool and hot tub was not running due to waiting on parts. Otherwise, very comfortable😀😀

It was a nice place to stay, quite and good amenities. The hot tub was unfortunately out of service, but the pool and exercise area were nice. I would stay again

Staff was extremely helpful, room was spotless

The toilet in our room was plugged and the man at the desk said he would call maintenance that was at 10:30 am. We came back from shopping it still wasn’t fixed it wouldn’t flush. Then finally at 7:30 pm I asked for another room and he said he’d try get us a new room and after I had said we can’t even flush he gave us a new room. Very sad that it took all day and at fist he never believed me till he came himself. Just not impressed with the Hilton hotels.

Clean, quick check in.

The property is nicely updated with many beautiful shared spaces throughout the hotel. The rooms were nice, clean, and bed comfy. We did not partake in the breakfast, as you have to pay. We did not use the indoor pool, as the chlorine smell was very strong, but it appeared clean and well-kept.

Very clean and very tidy and staff were very friendly

Super friendly staff and clean. The room needed some maintenance (lightbulbs needed to be changed, bathroom drywall tape peeling, etc.) The ad for the hotel gave me the impression that there was a restaurant onsite open and that was not the case (they serve breakfast and dinner).

I travel for a living and this was one of the worst experiences I’ve ever had with hotel staff. We were traveling from Western Montana when our brand new truck broke down outside of Dickinson. I called the hotel to inform them that it would probably take us until 3 AM to get there. They confirmed that I would have no issues checking in at that time and recommended that I check in through the app. While broken down, we checked into the app and picked a hotel room. We got to Grand Forks at 3:20 AM and when we got to the front desk to get our room keys Aziz the front desk employee informed me that he had no reservation for us and then tried to play it off like there was nothing he could do about it . After arguing for half an hour he finally confirm that he canceled our reservation and recorded it as a no-show because we were later than 3 AM… We had another negative experience later in our stay when we became trapped on the other side of the sky tunnel that is attached to the hotel. The employee simply stated there was nothing they could do for us and recommended a cab service. Also they don’t clean the rooms every day we stayed for five days and our room was cleaned once because we asked

Very clean!! Toilet paper holder is behind a person , so took off so I could reach it better!! Like it very well there. Wish had known the pool and hot tub was not running due to waiting on parts. Otherwise, very comfortable😀😀

Our hotel stay was very good. The pillows were much too soft so it was difficult sleeping. But otherwise it was very good.

Very nice place. Very quiet.

The property is nicely updated with many beautiful shared spaces throughout the hotel. The rooms were nice, clean, and bed comfy. We did not partake in the breakfast, as you have to pay. We did not use the indoor pool, as the chlorine smell was very strong, but it appeared clean and well-kept.

Great beds and quiet. The only glitch was the south door not working with the card. I wish the continental breakfast would be included. Have stayed many times and always awesome.

Recent stay for UND visit with daughter . Great location. Comfortable beds. Convenient breakfast options. Would stay here again and would recommend

Needed a TV guide

Roomy hallways and guest rooms. Hot tub was lukewarm and jeta were not working.

It was a nice place to stay, quite and good amenities. The hot tub was unfortunately out of service, but the pool and exercise area were nice. I would stay again

Treadmill did not work and we were surprised that there was a charge for breakfast. Staff were very friendly and accommodating.

I booked a REGULAR king room. We arrived mid-afternoon before most other guests checked in. I was given a king handicapped room, I do not like handicapped rooms. When I requested a switch, even though there were plenty available because other guests hadn't arrived yet, I was denied. This is even more infuriating because I am a Hilton Diamond member. We will NOT stay at this property again.

Bryce was fantastic. Our travel was delayed. I called and informed the hotel. Something happened overnight and our reservation was cancelled. Bryce took care of everything and our room was ready when we arrived. Thank you, Bryce!!

Staff was extremely helpful, room was spotless

The toilet in our room was plugged and the man at the desk said he would call maintenance that was at 10:30 am. We came back from shopping it still wasn’t fixed it wouldn’t flush. Then finally at 7:30 pm I asked for another room and he said he’d try get us a new room and after I had said we can’t even flush he gave us a new room. Very sad that it took all day and at fist he never believed me till he came himself. Just not impressed with the Hilton hotels.

Clean, quick check in.

Recent stay for UND visit with daughter . Great location. Comfortable beds. Convenient breakfast options. Would stay here again and would recommend

Very clean and very tidy and staff were very friendly

Super friendly staff and clean. The room needed some maintenance (lightbulbs needed to be changed, bathroom drywall tape peeling, etc.) The ad for the hotel gave me the impression that there was a restaurant onsite open and that was not the case (they serve breakfast and dinner).

I travel for a living and this was one of the worst experiences I’ve ever had with hotel staff. We were traveling from Western Montana when our brand new truck broke down outside of Dickinson. I called the hotel to inform them that it would probably take us until 3 AM to get there. They confirmed that I would have no issues checking in at that time and recommended that I check in through the app. While broken down, we checked into the app and picked a hotel room. We got to Grand Forks at 3:20 AM and when we got to the front desk to get our room keys Aziz the front desk employee informed me that he had no reservation for us and then tried to play it off like there was nothing he could do about it . After arguing for half an hour he finally confirm that he canceled our reservation and recorded it as a no-show because we were later than 3 AM… We had another negative experience later in our stay when we became trapped on the other side of the sky tunnel that is attached to the hotel. The employee simply stated there was nothing they could do for us and recommended a cab service. Also they don’t clean the rooms every day we stayed for five days and our room was cleaned once because we asked

Convenient to activities.

Very nice place. Very quiet.

Recent stay for UND visit with daughter . Great location. Comfortable beds. Convenient breakfast options. Would stay here again and would recommend

Good location. We had dinner here and it was very good.

It was a nice place to stay, quite and good amenities. The hot tub was unfortunately out of service, but the pool and exercise area were nice. I would stay again

Treadmill did not work and we were surprised that there was a charge for breakfast. Staff were very friendly and accommodating.

The property is nicely updated with many beautiful shared spaces throughout the hotel. The rooms were nice, clean, and bed comfy. We did not partake in the breakfast, as you have to pay. We did not use the indoor pool, as the chlorine smell was very strong, but it appeared clean and well-kept.

Great beds and quiet. The only glitch was the south door not working with the card. I wish the continental breakfast would be included. Have stayed many times and always awesome.

Recent stay for UND visit with daughter . Great location. Comfortable beds. Convenient breakfast options. Would stay here again and would recommend

I was visiting with college dorm mates and attending UND hockey games (Go Sioux!, yup I still go old school). We had changes in our group and had to adjust room assignments and Hilton front desk staff were wonderful in accommodating us. We had breakfast on Sunday at their hotel restaurant. The waitress was a bit scatterbrained (kept forgetting items e.g., water, silverware, condiments). Tables were not set up for dining, I guess. She was kind enough to split the checks for a group of 8. She said they had a new computer system and it was easy to do. Sadly she charged the food to the wrong credit card. We just paid each other afterwards. The food was ok. My turkey sausage was room temp with a very cold center. The toasted English muffin was warmed slightly without any color change at all. The eggs (over easy) were perfect. We spent both evenings visiting in the lobby by the fireplace. Very nice.

Lovely stay with excellent amenities, good parking, and decent food. Only wish breakfast was included.

Super friendly staff and clean. The room needed some maintenance (lightbulbs needed to be changed, bathroom drywall tape peeling, etc.) The ad for the hotel gave me the impression that there was a restaurant onsite open and that was not the case (they serve breakfast and dinner).

Everything was great but would have been nice to have free continual breakfast.

Good location. We had dinner here and it was very good.