Fox Ridge Resort

We have stayed here for years and this is the first time I will be looking elsewhere for our next trip. The jacuzzi was not operational and not told that when we checked in. Soda machines were sold out or out of order. Breakfast was ok I had cereal and got burger king for kids. Needed a good cleaning felt like a long winter took its toll. Had to pay 100 extra for a room I had requested at check-in. The pool needs a good cleaning. The deck off the room had nails sticking up and broken lounge chair. The deck and building need a good painting. We stayed in room 259 last time and 207 this time. Each had a separate room with a twin beds which kids loved. Definitely a must for anyone with kids they have their own TV. Feels like so much more space. Room was clean but needs a deep cleaning. Door had to be slammed shut. Overall I wish the jacuzzi was working that's what I had hoped to enjoy.

The staff were friendly. The room was absolutely disgusting. There was black mold all in the bathroom. I had to turn off the heater/ac in the room there was so much dust/dirt ect caked inside that it made me and my children stuffy and coughing all night long. My son is still coughing and we left hours ago. Also this morning when my son woke up he pulled the blanket all the at back on the bed he slept in and there were crumbs and hairs all in the bed near the bottom. It was very obvious the bedding had not been changed. I had very high hopes for this place but we did not have a good stay.

Room was dirty and heater did not work.

Staff was good, room was clean, bed was comfortable. Bathroom mirror was cracked, sink was difficult to turn on, heater was loud. Decor is old and outdated. Hot tub does not work. Pool was good.

The hot tub is out of commission with no intention of reopening per front staff. The “brunch” is frozen eggs, sausage and a hash brown” much like McDonalds but cold.