The Green Granite North Conway, an Ascend Collection Hotel
US$65
/ night
Avg. for November
Prices for The Green Granite North Conway, an Ascend Collection Hotel
Select dates to see prices and availability
US$65
/ night
Avg. for November
Monthly average prices
Nightly prices at The Green Granite North Conway, an Ascend Collection Hotel average US$65 in the cheapest month (November) and US$144 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$87 |
| February | US$101 |
| March | US$73 |
| April | US$66 |
| May | US$80 |
| June | US$106 |
| July | US$137 |
| August | US$144 |
| September | US$135 |
| October | US$141 |
| November | US$65 |
| December | US$78 |
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Nov · US$65
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Most expensive: August (~US$144)
Cheapest: November (~US$65)
About this property
Be sure to enjoy recreational amenities, including an indoor pool, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Amenities
Be sure to enjoy recreational amenities, including an indoor pool, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Business amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in North Conway? This hotel has 1500 square feet (139 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Dining
A complimentary continental breakfast is served daily from 6:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 91 individually furnished guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided on request.
Location
With a stay at The Green Granite North Conway, an Ascend Collection Hotel in North Conway (Settlers Green), you'll be a 1-minute drive from Settlers' Green Outlet Village and 5 minutes from Conway Scenic Railway. This family-friendly hotel is 2.8 mi (4.6 km) from North Conway Country Club and 3.7 mi (5.9 km) from Cranmore Mountain Resort.
What's nearby
Northway Plaza Shopping Center(0.3 Miles)
Settlers' Green Outlet Village(0.3 Miles)
Saco River(0.4 Miles)
M&D Playhouse(0.8 Miles)
Pirate's Cove Adventure Mini Golf(1.1 Miles)
Green Hills Preserve(1.4 Miles)
Kahuna Laguna(1.9 Miles)
Beach Area no. 2(2.1 Miles)
Schouler Park(2.4 Miles)
Conway Scenic Railway(2.5 Miles)
North Conway Depot Railroad Museum(2.5 Miles)
Mount Washington Observatory Weather Discovery Center(2.6 Miles)
North Conway Country Club(2.8 Miles)
Whitaker Woods(2.8 Miles)
MWV Children's Museum(2.9 Miles)
Fryeburg, ME (FRY-Eastern Slopes Regional)(13.2 Miles)
Portland Intl. Jetport Airport (PWM)(63.1 Miles)
Parking
Hot tub/Jacuzzi
Swimming pool
Non-smoking rooms
Banquet facilities
Safe-deposit box
Location
1515 White Mountain Highway, Settlers Green, North Conway, New Hampshire, United States of America
Northway Plaza Shopping Center (0.3 Miles)
Settlers' Green Outlet Village (0.3 Miles)
Saco River (0.4 Miles)
M&D Playhouse (0.8 Miles)
Pirate's Cove Adventure Mini Golf (1.1 Miles)
Green Hills Preserve (1.4 Miles)
Room options
4
Standard Room, 2 Queen Beds, Balcony (Larger Room)
Room details
2 Large Double Beds
Sleeps 5
BalconyAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
4
Standard Room, Multiple Beds
Room details
1 Large Double Bed
and 2 Single Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
5
Room, 2 Queen Beds (Efficiency)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
4
Standard Room, 2 Queen Beds, Balcony
Room details
2 Large Double Beds
Sleeps 4
BalconyAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
5
Suite, 1 King Bed with Sofa Bed, Balcony
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
BalconyAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
4
Room, 2 Queen Beds, Accessible
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
5
Suite, 1 King Bed with Sofa Bed (Jacuzzi)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
5
Standard Room, 1 King Bed, Balcony (Larger Room)
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
4
Standard Room, 1 King Bed, Balcony
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
4
Standard Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 5
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
4
Standard Room, 2 Double Beds
Room details
2 Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
4
Suite, Multiple Beds
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 6
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
Guest reviews of The Green Granite North Conway, an Ascend Collection Hotel
8
Very good
Based on 710 verified reviews
Who stays here?
Business
3%
Couple
25%
Family
60%
Group
8%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Green Granite Inn, an Ascend Collection Hotel, travellers highlight a very convenient location and budget-friendly rates, but report dated rooms, widespread cleanliness lapses, inconsistent maintenance, unreliable Wi‑Fi, and frequent issues with pools, hot water, and room keys.
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What guests think
At Green Granite Inn, an Ascend Collection Hotel, travellers highlight a very convenient location and budget-friendly rates, but report dated rooms, widespread cleanliness lapses, inconsistent maintenance, unreliable Wi‑Fi, and frequent issues with pools, hot water, and room keys.
Guests often find the lobby and location appealing, yet many rooms feel dark, worn, and poorly maintained with broken fixtures or low, squeaky beds. Housekeeping and breakfast quality are inconsistent, and service ranges from friendly to overwhelmed or unhelpful. Expect basic amenities like pools and a playground, but closures, heavy chlorine, or maintenance problems are not uncommon. Overall, anticipate a convenient, budget stay with trade‑offs in upkeep and reliability.
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AI-generated summary based on recent guest reviews
Facilities
Indoor and outdoor pools, a hot tub, and a small playground are on site, but guests repeatedly report closures, heavy chlorine, mold, or maintenance problems. Vending and ice machines often fail, and occasional hot‑water outages occur.
Related guest reviews
8
Nathan
3 Nov 2024
·
Stayed 1 night
Had a nice experience overall. The lobby was spacious and welcoming, parking was free and easy, and the room was super clean with good shower pressure and soft towels. The area around the hotel has plenty of shopping and dining options, and I liked the in-room amenities—mini-fridge, microwave, and coffee maker. The indoor heated pool and hot tub were perfect, and the hot breakfast was awesome, with eggs, sausage, yogurt, cereal, oatmeal, milk, juice, coffee, fruit, toast, and bagels. Really nice staff lady during breakfast. Only a couple of small issues: the guy at reception was friendly but couldn’t find anyone to help fix our TV, and the room could use a bit more lighting. Overall, a comfortable and enjoyable stay.
Had a nice experience overall. The lobby was spacious and welcoming, parking was free and easy, and the room was super clean with good shower pressure and soft towels. The area around the hotel has plenty of shopping and dining options, and I liked the in-room amenities—mini-fridge, microwave, and coffee maker. The indoor heated pool and hot tub were perfect, and the hot breakfast was awesome, with eggs, sausage, yogurt, cereal, oatmeal, milk, juice, coffee, fruit, toast, and bagels. Really nice staff lady during breakfast. Only a couple of small issues: the guy at reception was friendly but couldn’t find anyone to help fix our TV, and the room could use a bit more lighting. Overall, a comfortable and enjoyable stay.
8
Melanie
11 Jun 2025
·
Stayed 3 nights
Comfortable. Was out of towels when went to get replacement. Nice to have a contienental breakfast. Kids loved pool. Pool walls had mold on it.
Comfortable. Was out of towels when went to get replacement. Nice to have a contienental breakfast. Kids loved pool. Pool walls had mold on it.
8
Heather
29 Jul 2025
·
Stayed 1 night
Vending machines and ice need fixing
Vending machines and ice need fixing
8
lisa
28 Oct 2025
·
Stayed 1 night
Friendly staff. Really nice big room although older. Being older the lighting in it was horrible okay when we left the drapes open but once it got dark hard to see and felt a little dismal. The pool and hot tub were very good and the breakfast was excellent. Location was perfect right by a lot of things ( attractions restaurants stores)
Friendly staff. Really nice big room although older. Being older the lighting in it was horrible okay when we left the drapes open but once it got dark hard to see and felt a little dismal. The pool and hot tub were very good and the breakfast was excellent. Location was perfect right by a lot of things ( attractions restaurants stores)
8
Heather
20 Jul 2025
·
Stayed 1 night
Vending and ice machines need fixing
Vending and ice machines need fixing
6
Jocelyn
19 Aug 2025
·
Stayed 4 nights
Let’s see….1. We booked one night and then added 4 additional nights. We were asked to check out and move rooms which did not make sense to me. All the rooms are the same, except some have 2 beds. We packed everything up and received a call that it was ok to stay in the same room. 2. We received a call from my parents a few days later, who said that the property did not have them staying and asked them to check out ASAP. We were out enjoying our day and I had to stop, pull up the reservation and send it to my parents who showed the front desk. 3. The last 2 days there was NO HOT WATER! 4. The indoor pool was closed our entire stay because a child vomited in the pool area. Which also meant no hot tub either. 5. The room was musty and we went out to the patio and there were 2 empty hard liquor bottles on our patio. 6. The front desk clerks were very nice and helpful. 7. The coffee was really good and the breakfast was not bad, except the way they served Canadian bacon. Ewww.
Let’s see….1. We booked one night and then added 4 additional nights. We were asked to check out and move rooms which did not make sense to me. All the rooms are the same, except some have 2 beds. We packed everything up and received a call that it was ok to stay in the same room. 2. We received a call from my parents a few days later, who said that the property did not have them staying and asked them to check out ASAP. We were out enjoying our day and I had to stop, pull up the reservation and send it to my parents who showed the front desk. 3. The last 2 days there was NO HOT WATER! 4. The indoor pool was closed our entire stay because a child vomited in the pool area. Which also meant no hot tub either. 5. The room was musty and we went out to the patio and there were 2 empty hard liquor bottles on our patio. 6. The front desk clerks were very nice and helpful. 7. The coffee was really good and the breakfast was not bad, except the way they served Canadian bacon. Ewww.
6
Colin
25 Oct 2024
·
Stayed 2 nights
The property was dated and required a good cleaning. The balcony was good, it would be better with a working light and perhaps a table for the drinks. Pool was down for routine repair(normal) but received no advanced notice. Three pieces of equipment in the gym room was out of order and the two peloton bikes with no subscription for use.
The property was dated and required a good cleaning. The balcony was good, it would be better with a working light and perhaps a table for the drinks. Pool was down for routine repair(normal) but received no advanced notice. Three pieces of equipment in the gym room was out of order and the two peloton bikes with no subscription for use.
8
Jennifer
24 Sept 2025
·
Stayed 1 night
This place served it's purpose. We only spent one night just to rest our heads between hikes. Decent indoor pool, and we enjoyed the hot tub. Easy walk to Settlers Green for shopping. We were told our room was in "the new building." I'm not sure how new, but the room could use a little sprucing up. Maybe new showerheads and floors. The woman who checked us in was lovely. Very friendly.
This place served it's purpose. We only spent one night just to rest our heads between hikes. Decent indoor pool, and we enjoyed the hot tub. Easy walk to Settlers Green for shopping. We were told our room was in "the new building." I'm not sure how new, but the room could use a little sprucing up. Maybe new showerheads and floors. The woman who checked us in was lovely. Very friendly.
10
Jackney Prioly
14 Jul 2025
·
Stayed 1 night
Our second stay here. It's located not too far from Storyland which was our reason for the trip, but it is located near a couple shopping areas and a grocery store - perfect for those with littles. We were only there for a short time so weren't able to take advantage of the playground, or the outdoor and indoor pools.
Our second stay here. It's located not too far from Storyland which was our reason for the trip, but it is located near a couple shopping areas and a grocery store - perfect for those with littles. We were only there for a short time so weren't able to take advantage of the playground, or the outdoor and indoor pools.
8
Annie
18 Aug 2025
·
Stayed 1 night
Having 2 pools for kids was great
Having 2 pools for kids was great
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a recurring problem: many cite dirty bathrooms and carpets, stained linens or towels, leftover trash, dust, and persistent odors like smoke or mustiness. A few guests received clean rooms, but standards are inconsistent.
Related guest reviews
6
Julie
24 Jul 2025
·
Stayed 1 night
Stayed for one night. The hotel room itself was very large and spacious. Unfortunately the carpet throughout the room was completely filthy and almost felt slimy under my feet. After walking around the room with freshly cleaned feet from showering, I realized the bottoms of my feet were black from whatever grime was on the carpet. I made everyone in my family walk around in their shoes from that point on. In addition, the plastic blinds in the room had whole pieces missing or broken in half. The rolling desk chair seat covering was ripped and torn, exposing a large portion of the foam seat. The only saving grace for this property is that the location is extremely convenient. They need to do a major renovation of the rooms, in my opinion. If they do, this hotel has potential. However, I doubt I will be staying here again, as it just felt really run-down and poorly maintained.
Stayed for one night. The hotel room itself was very large and spacious. Unfortunately the carpet throughout the room was completely filthy and almost felt slimy under my feet. After walking around the room with freshly cleaned feet from showering, I realized the bottoms of my feet were black from whatever grime was on the carpet. I made everyone in my family walk around in their shoes from that point on. In addition, the plastic blinds in the room had whole pieces missing or broken in half. The rolling desk chair seat covering was ripped and torn, exposing a large portion of the foam seat. The only saving grace for this property is that the location is extremely convenient. They need to do a major renovation of the rooms, in my opinion. If they do, this hotel has potential. However, I doubt I will be staying here again, as it just felt really run-down and poorly maintained.
4
Terri
5 Oct 2025
·
Stayed 1 night
The room wasn’t very clean. I found 2 used cups behind the night stand, they were obvious, so I don’t understand if it was cleaned why weren’t they found. Also I had to wipe down the nightstand because it had cup rings that were sticky. The bathroom floor had dirt by the bathtub. The bed was very squeaky, just getting in and out of it,
The room wasn’t very clean. I found 2 used cups behind the night stand, they were obvious, so I don’t understand if it was cleaned why weren’t they found. Also I had to wipe down the nightstand because it had cup rings that were sticky. The bathroom floor had dirt by the bathtub. The bed was very squeaky, just getting in and out of it,
6
Jasmine
31 Aug 2025
·
Stayed 2 nights
While the staff was kind and helpful, the cleanliness of the hotel was appalling. Immediately after checking into our room, we were greeted with a red substance that resembled blood on the bathroom floor and what appeared to be black mold on the bathroom ceiling. The amenities at the time of our arrival were not all accessible and the breakfast was an assortment of warmed up frozen breakfast foods. While the location was convenient, due to the current state of the hotel, I would not stay here again.
While the staff was kind and helpful, the cleanliness of the hotel was appalling. Immediately after checking into our room, we were greeted with a red substance that resembled blood on the bathroom floor and what appeared to be black mold on the bathroom ceiling. The amenities at the time of our arrival were not all accessible and the breakfast was an assortment of warmed up frozen breakfast foods. While the location was convenient, due to the current state of the hotel, I would not stay here again.
8
John
23 Jul 2025
·
Stayed 1 night
Beds were okay, sheets were clean. The bathroom was a little gross, I had to ask the front desk for Lysol wipes because around the toilet it was definitely dirty. The floor is also clearly had not been cleaned. Well, our baby was crawling, and his clothes were filthy after just crawling in the hotel room. The people who worked there were all very friendly, the breakfast was fine, especially for the price, but they definitely need to hire a better cleaning crew.
Beds were okay, sheets were clean. The bathroom was a little gross, I had to ask the front desk for Lysol wipes because around the toilet it was definitely dirty. The floor is also clearly had not been cleaned. Well, our baby was crawling, and his clothes were filthy after just crawling in the hotel room. The people who worked there were all very friendly, the breakfast was fine, especially for the price, but they definitely need to hire a better cleaning crew.
4
Alex
22 Aug 2025
·
Stayed 1 night
I stayed for 1 night in room 13... Bathroom was disgusting. Bath and toilet haven't beem cleaned at all and the toilet paper roll was empty. There was mold in the bathtub ceiling. Bed wasn't comfortable at all. There was also a weird smell in the room. Don't trust the pictures of the rooms, they don't look alike.
I stayed for 1 night in room 13... Bathroom was disgusting. Bath and toilet haven't beem cleaned at all and the toilet paper roll was empty. There was mold in the bathtub ceiling. Bed wasn't comfortable at all. There was also a weird smell in the room. Don't trust the pictures of the rooms, they don't look alike.
2
Logan
23 Jul 2025
·
Stayed 2 nights
Very deceived by photos of property and rooms as compared to reality. Rooms had paint peeling from doors and walls, holes behind doors. Floors and carpets were dirty - no idea if or when they were vacuumed or cleaned last - smelled bad as well. Random bugs flying around and in bathroom. Hair found in shower and in bedding. Needed to call housekeeping to have bed linens changed. They were stained with various things. Pillows were yellowed and just gross. I had made the reservation with rooms on second floor and were given bottom floor by as we were told, management’s decision - would have looked for another place to stay had I known that. Did not check out the breakfast buffet. I figured if they couldn’t clean the rooms, imagine how dirty the kitchen must be. Overall very disgusted with whole experience.
Very deceived by photos of property and rooms as compared to reality. Rooms had paint peeling from doors and walls, holes behind doors. Floors and carpets were dirty - no idea if or when they were vacuumed or cleaned last - smelled bad as well. Random bugs flying around and in bathroom. Hair found in shower and in bedding. Needed to call housekeeping to have bed linens changed. They were stained with various things. Pillows were yellowed and just gross. I had made the reservation with rooms on second floor and were given bottom floor by as we were told, management’s decision - would have looked for another place to stay had I known that. Did not check out the breakfast buffet. I figured if they couldn’t clean the rooms, imagine how dirty the kitchen must be. Overall very disgusted with whole experience.
2
Johanna
31 Aug 2025
·
Stayed 1 night
My stay at this hotel was extremely disappointing. The room was dirty, outdated, and had an unpleasant odor that resembled mold and dirty laundry. The tub was also dirty, which made the bathroom feel unsanitary. The furniture was very old, the room was poorly lit, and overall the space felt neglected. For the price I paid, the quality was unacceptable—I truly felt overcharged. On top of that, both the vending machines and ice machine were out of order. The photos online are very misleading and do not reflect the actual condition of the property. I would not recommend staying here.
My stay at this hotel was extremely disappointing. The room was dirty, outdated, and had an unpleasant odor that resembled mold and dirty laundry. The tub was also dirty, which made the bathroom feel unsanitary. The furniture was very old, the room was poorly lit, and overall the space felt neglected. For the price I paid, the quality was unacceptable—I truly felt overcharged. On top of that, both the vending machines and ice machine were out of order. The photos online are very misleading and do not reflect the actual condition of the property. I would not recommend staying here.
8
Jeffrey
8 Nov 2025
·
Stayed 1 night
We enjoy our annual stay at the GGI. This year was a biy dissapointing in that the room was not properly cleaned. First, no toilet paper. Second, side table covered in duet. Thjrd, leftocer drink in fridge.
We enjoy our annual stay at the GGI. This year was a biy dissapointing in that the room was not properly cleaned. First, no toilet paper. Second, side table covered in duet. Thjrd, leftocer drink in fridge.
6
Kassandra
20 Oct 2025
·
Stayed 1 night
We have been going to this hotel for years- Emily at the front desk was a delight, so friendly and helpful! Our room was not well cleaned, we found several items on the floor including peanuts, as well as trash in the trash can under the bag.
We have been going to this hotel for years- Emily at the front desk was a delight, so friendly and helpful! Our room was not well cleaned, we found several items on the floor including peanuts, as well as trash in the trash can under the bag.
4
David
30 Nov 2025
·
Stayed 3 nights
Safety os a joke.the hallwaydoors are kept inlocked. The room had no chain. And the door going to outside had seemed easily openable. So you sleep between ² easy access points. Every sheet and pillow case had some type of stain on it. Most surfaces are dusty. Bathroom shower toilet room had mold. Not properly swept or cleaned. I had tk scrub the shower with lysol wipes and it atill had scum. The towels and shower curtain had stains. You have to go at breakfast time to get normal sized towels and to have the room cleaned. Dont miss the sighn at check in or you will annoy the front sdesk person. The heater is super loud and not efficient at all. When i tried tk mention theses things i got an ooo ok and an eye roll. We got a feal and got what we paid for! Never again!
Safety os a joke.the hallwaydoors are kept inlocked. The room had no chain. And the door going to outside had seemed easily openable. So you sleep between ² easy access points. Every sheet and pillow case had some type of stain on it. Most surfaces are dusty. Bathroom shower toilet room had mold. Not properly swept or cleaned. I had tk scrub the shower with lysol wipes and it atill had scum. The towels and shower curtain had stains. You have to go at breakfast time to get normal sized towels and to have the room cleaned. Dont miss the sighn at check in or you will annoy the front sdesk person. The heater is super loud and not efficient at all. When i tried tk mention theses things i got an ooo ok and an eye roll. We got a feal and got what we paid for! Never again!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are large but often dark and worn, with broken fixtures, peeling floors or wallpaper, low squeaky beds, and small or malfunctioning TVs. Noise between rooms is common, outlets or locks sometimes fail, and Wi‑Fi is frequently unreliable.
Related guest reviews
6
Jeff
15 Oct 2025
·
Stayed 1 night
Room smells like smoke, for a non smoking room. Not good
Room smells like smoke, for a non smoking room. Not good
4
Andreane
23 Jul 2025
·
Stayed 2 nights
The wifi didn't work at all in the room and nowhere in the hotel. Very disappointing, as we needed the wifi. This will definitely be our last time at this place.
The wifi didn't work at all in the room and nowhere in the hotel. Very disappointing, as we needed the wifi. This will definitely be our last time at this place.
6
Alishia
1 Sept 2025
·
Stayed 4 nights
Booked a room that didnt have a fridge or microwave! So loud!
Booked a room that didnt have a fridge or microwave! So loud!
6
Lise-Marie
10 Jun 2024
·
Stayed 1 night
Indoor and outdoor pools seemed very clean, though we did not use them. Basic breakfast included. The hotel definitely needs updating. However, the beds were comfortable, the linens were clean, but they could use a refresher on design. Our room had a distinct odor in it. We discovered it was coming from a dated air purifier that was running in the room, at least that’s what we thought the machine was. Once we turned it off, it was fine with a little touch of Febreeze added. Ice machines were inconveniently located from where our room was, none available in our part of the building. The hotel is located within walking distance to many retail shops and a grocery store which is a plus. The staff was very friendly and helpful. Overall, for the price point it wasn’t bad, we would stay there again.
Indoor and outdoor pools seemed very clean, though we did not use them. Basic breakfast included. The hotel definitely needs updating. However, the beds were comfortable, the linens were clean, but they could use a refresher on design. Our room had a distinct odor in it. We discovered it was coming from a dated air purifier that was running in the room, at least that’s what we thought the machine was. Once we turned it off, it was fine with a little touch of Febreeze added. Ice machines were inconveniently located from where our room was, none available in our part of the building. The hotel is located within walking distance to many retail shops and a grocery store which is a plus. The staff was very friendly and helpful. Overall, for the price point it wasn’t bad, we would stay there again.
6
Amy
3 Aug 2025
·
Stayed 1 night
We had fairly low expectations based on prior reviews and those expectations were met. Bed was fairly comfortable and very loud whenever someone moved at all. TV was tiny and far across the room. Bunks were nice for the kids this a long with location was why we ultimately chose this hotel. It was very loud at night someone was playing loud music in the parking lot. The exterior of the building was also quite dirty and unkempt in the halls and stairwells. Breakfast was ok. We probably wouldn't stay here again.
We had fairly low expectations based on prior reviews and those expectations were met. Bed was fairly comfortable and very loud whenever someone moved at all. TV was tiny and far across the room. Bunks were nice for the kids this a long with location was why we ultimately chose this hotel. It was very loud at night someone was playing loud music in the parking lot. The exterior of the building was also quite dirty and unkempt in the halls and stairwells. Breakfast was ok. We probably wouldn't stay here again.
6
Paul
17 Nov 2025
·
Stayed 2 nights
The room had poor lighting, and we stayed in a two-bed unit with an outside entrance. The shower pressure was excellent, the bathrooms were nice, and the beds were comfortable. However, there were only two chairs at the table, even though the room could accommodate four people, which didn’t make sense to me. The heater functioned well, but it made an unpleasant noise.
The room had poor lighting, and we stayed in a two-bed unit with an outside entrance. The shower pressure was excellent, the bathrooms were nice, and the beds were comfortable. However, there were only two chairs at the table, even though the room could accommodate four people, which didn’t make sense to me. The heater functioned well, but it made an unpleasant noise.
6
Marlena
27 Jun 2025
·
Stayed 2 nights
While the room was clean it was lacking tissues and the bathroom light was dim. The bathroom fan also didn’t work. The WiFi was essentially nonexistent. It didn’t work to actually run anything in the lobby or in our room. The little signal showed up on my iPad but I couldn’t even check my email with it and had to use my mobile hotspot on my cellphone. The location of the inn is very convenient and the bed was comfortable so while I’m not sure I’d stay there again it had a couple of pluses.
While the room was clean it was lacking tissues and the bathroom light was dim. The bathroom fan also didn’t work. The WiFi was essentially nonexistent. It didn’t work to actually run anything in the lobby or in our room. The little signal showed up on my iPad but I couldn’t even check my email with it and had to use my mobile hotspot on my cellphone. The location of the inn is very convenient and the bed was comfortable so while I’m not sure I’d stay there again it had a couple of pluses.
4
Debbie
24 Mar 2025
·
Stayed 2 nights
Floor torn up in the room, fan in bathroom didn’t work, 2 stained cigarette burns at the edges of the sink. The toilet seat was loose and crooked. I don’t think the bathroom floor was ever cleaned in the corners. Very dark in the room, 1 small light on an end table. The door looked like it was broken in to. A sheet for a comforter? The price was right and now I know why!
Floor torn up in the room, fan in bathroom didn’t work, 2 stained cigarette burns at the edges of the sink. The toilet seat was loose and crooked. I don’t think the bathroom floor was ever cleaned in the corners. Very dark in the room, 1 small light on an end table. The door looked like it was broken in to. A sheet for a comforter? The price was right and now I know why!
6
Kathleen
17 Jul 2025
·
Stayed 3 nights
We waited almost an hour in line to check in on day one at the front desk. The staff person checking us in was very kind and apologetic but the line to check in was massive. The room was deceiving as upon walking in as initially it was spacious and a comfortable temperature. After spending some time there I was unimpressed. The mattress protectors on both the queen bed and bunk beds were stained all over. The queen bed had the thinnest comforter on top, but the bed itself was comfortable. The tub wasn’t very clean and the towel rack was practically hanging off of the wall in the bathroom. The TV was not usable as it wouldn’t connect to the internet. When I tried to call for support, the phone in the room also did not work and there was no dial tone. I called from my cell phone and was told a maintenance person would come work on the TV for us. Three days later no one showed. Some great things about our stay included the amenities. The continental breakfast was awesome as well as the outdoor pool and playscape. The indoor pool and hot tub were out of commission this week unfortunately (not sure why). The location was also amazing as it was so close to all restaurants and attractions we were visiting for.
We waited almost an hour in line to check in on day one at the front desk. The staff person checking us in was very kind and apologetic but the line to check in was massive. The room was deceiving as upon walking in as initially it was spacious and a comfortable temperature. After spending some time there I was unimpressed. The mattress protectors on both the queen bed and bunk beds were stained all over. The queen bed had the thinnest comforter on top, but the bed itself was comfortable. The tub wasn’t very clean and the towel rack was practically hanging off of the wall in the bathroom. The TV was not usable as it wouldn’t connect to the internet. When I tried to call for support, the phone in the room also did not work and there was no dial tone. I called from my cell phone and was told a maintenance person would come work on the TV for us. Three days later no one showed. Some great things about our stay included the amenities. The continental breakfast was awesome as well as the outdoor pool and playscape. The indoor pool and hot tub were out of commission this week unfortunately (not sure why). The location was also amazing as it was so close to all restaurants and attractions we were visiting for.
6
Susana
19 Jul 2025
·
Stayed 1 night
It was a convenient location and good price. I had requested adjoining rooms or two rooms side by side but when we arrived they didn’t have them and I ended up on another floor. Only 1 outlet worked in the room. They were either loose where the plugs just fell out or didn’t work at all.
It was a convenient location and good price. I had requested adjoining rooms or two rooms side by side but when we arrived they didn’t have them and I ended up on another floor. Only 1 outlet worked in the room. They were either loose where the plugs just fell out or didn’t work at all.
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AI-generated summary based on recent guest reviews
Service
Front‑desk and breakfast staff receive both praise for friendliness and criticism for rudeness or long lines. Reports include overbooking, wrong or occupied rooms, slow responses, and housekeeping only on request or not delivered.
Related guest reviews
2
gary
10 Oct 2024
·
Stayed 1 night
I got to the property and they sent us to a room that was already occupied. So then I had to go back to the front desk and let them know. They informed me that they had computer problems and could not find a room. So we did not stay. But we're charged anyway. Even after being told we would have a refund. Do not stay here.
I got to the property and they sent us to a room that was already occupied. So then I had to go back to the front desk and let them know. They informed me that they had computer problems and could not find a room. So we did not stay. But we're charged anyway. Even after being told we would have a refund. Do not stay here.
10
Kristen
12 Nov 2025
·
Stayed 2 nights
We did not want breakfast. The staff was so kind and helpful.
We did not want breakfast. The staff was so kind and helpful.
2
Manjari
24 Oct 2024
·
Stayed 1 night
Our experience at this hotel was absolutely awful. We arrived at 6:30 PM for our room. We were told the room was not cleaned yet and we would receive a call within an hour. We returned to the hotel at 9PM and our room was still not ready. We waited until 10PM to get checked into our room - which upon arrival had a ball of hair in the bathtub and 5 ladybugs on the ceiling. The front staff informed us to come back to the desk in the morning to speak with a manager regarding our check in and reimbursement, but no one was present at the desk in the morning. This service was ridiculous, there were no accommodations prepared for those who had to wait and none of our concerns were handled. We were informed a manager would reach out and have received nothing. The money spent at this stay was not worth it and I would like to get a reimbursement for the cost.
Our experience at this hotel was absolutely awful. We arrived at 6:30 PM for our room. We were told the room was not cleaned yet and we would receive a call within an hour. We returned to the hotel at 9PM and our room was still not ready. We waited until 10PM to get checked into our room - which upon arrival had a ball of hair in the bathtub and 5 ladybugs on the ceiling. The front staff informed us to come back to the desk in the morning to speak with a manager regarding our check in and reimbursement, but no one was present at the desk in the morning. This service was ridiculous, there were no accommodations prepared for those who had to wait and none of our concerns were handled. We were informed a manager would reach out and have received nothing. The money spent at this stay was not worth it and I would like to get a reimbursement for the cost.
4
Alexander
12 Aug 2025
·
Stayed 3 nights
Front desk person was rude and dismissive. Not willing to help at all. Cancelled 3 night stay. Will not consider this place in the future
Front desk person was rude and dismissive. Not willing to help at all. Cancelled 3 night stay. Will not consider this place in the future
10
Ann
28 Jan 2024
·
Stayed 1 night
Very kind staff! Wonderful indoor pool and hot tub and an excellent gym
Very kind staff! Wonderful indoor pool and hot tub and an excellent gym
8
Priscilla
6 Oct 2025
·
Stayed 2 nights
Staff very friendly and helpful.
Staff very friendly and helpful.
6
Kathleen
17 Jul 2025
·
Stayed 3 nights
We waited almost an hour in line to check in on day one at the front desk. The staff person checking us in was very kind and apologetic but the line to check in was massive. The room was deceiving as upon walking in as initially it was spacious and a comfortable temperature. After spending some time there I was unimpressed. The mattress protectors on both the queen bed and bunk beds were stained all over. The queen bed had the thinnest comforter on top, but the bed itself was comfortable. The tub wasn’t very clean and the towel rack was practically hanging off of the wall in the bathroom. The TV was not usable as it wouldn’t connect to the internet. When I tried to call for support, the phone in the room also did not work and there was no dial tone. I called from my cell phone and was told a maintenance person would come work on the TV for us. Three days later no one showed. Some great things about our stay included the amenities. The continental breakfast was awesome as well as the outdoor pool and playscape. The indoor pool and hot tub were out of commission this week unfortunately (not sure why). The location was also amazing as it was so close to all restaurants and attractions we were visiting for.
We waited almost an hour in line to check in on day one at the front desk. The staff person checking us in was very kind and apologetic but the line to check in was massive. The room was deceiving as upon walking in as initially it was spacious and a comfortable temperature. After spending some time there I was unimpressed. The mattress protectors on both the queen bed and bunk beds were stained all over. The queen bed had the thinnest comforter on top, but the bed itself was comfortable. The tub wasn’t very clean and the towel rack was practically hanging off of the wall in the bathroom. The TV was not usable as it wouldn’t connect to the internet. When I tried to call for support, the phone in the room also did not work and there was no dial tone. I called from my cell phone and was told a maintenance person would come work on the TV for us. Three days later no one showed. Some great things about our stay included the amenities. The continental breakfast was awesome as well as the outdoor pool and playscape. The indoor pool and hot tub were out of commission this week unfortunately (not sure why). The location was also amazing as it was so close to all restaurants and attractions we were visiting for.
2
Dawn
4 Aug 2024
·
Stayed 1 night
We didn\'t actually stay at the Green Granite Inn despite our friends staying there. We booked our room on April 29th for 8/3/24. We showed up at check in time and the very rude front desk woman told us she had no room for me despite my confirmation from Expedia. She offered me nothing other than that i should call Expedia. I asked why they didnt call me. She shrugged. "They didn\'t?". I asked why would i be there after a three hour ride if they called me and told me there was no room. The front desk woman was the antithesis of what you would expect in a front facing customer service type job. She offered me no help, no suggestions. Just her rude abhorrent behavior. Not even an apology. That was the kicker. How do you work a front desk in a hotel without the ability to be nice and apologize to a person who has stayed at your property at least three times previously.? Our friends stay too. Expedia finally fixed the problem after a full hour on the phone with them. I was hung up on twice but by my third phone call i found someone kind. It was very distressing. We lost dinner reservations because I had to spend over a full hour of my weekend away on the phone trying to find a place to stay. Avoid the Green Granite if you dont want to ruin your vacation or weekend away, especially if they dont tell you until you actually show up at the property. Don\'t expect them to figure that out until you are actually standing in front of them. Then they will be rude.
We didn\'t actually stay at the Green Granite Inn despite our friends staying there. We booked our room on April 29th for 8/3/24. We showed up at check in time and the very rude front desk woman told us she had no room for me despite my confirmation from Expedia. She offered me nothing other than that i should call Expedia. I asked why they didnt call me. She shrugged. "They didn\'t?". I asked why would i be there after a three hour ride if they called me and told me there was no room. The front desk woman was the antithesis of what you would expect in a front facing customer service type job. She offered me no help, no suggestions. Just her rude abhorrent behavior. Not even an apology. That was the kicker. How do you work a front desk in a hotel without the ability to be nice and apologize to a person who has stayed at your property at least three times previously.? Our friends stay too. Expedia finally fixed the problem after a full hour on the phone with them. I was hung up on twice but by my third phone call i found someone kind. It was very distressing. We lost dinner reservations because I had to spend over a full hour of my weekend away on the phone trying to find a place to stay. Avoid the Green Granite if you dont want to ruin your vacation or weekend away, especially if they dont tell you until you actually show up at the property. Don\'t expect them to figure that out until you are actually standing in front of them. Then they will be rude.
8
Richard
14 Oct 2024
·
Stayed 2 nights
Booked room approximately three months ago with Hotels.com. They called me the day we were supposed to arrive and said they had no room for us. I had to suggest what is their contingency plan and I had to ask them if they had any other rooms available. Was not handled well at all.
Booked room approximately three months ago with Hotels.com. They called me the day we were supposed to arrive and said they had no room for us. I had to suggest what is their contingency plan and I had to ask them if they had any other rooms available. Was not handled well at all.
6
Kassandra
20 Oct 2025
·
Stayed 1 night
We have been going to this hotel for years- Emily at the front desk was a delight, so friendly and helpful! Our room was not well cleaned, we found several items on the floor including peanuts, as well as trash in the trash can under the bag.
We have been going to this hotel for years- Emily at the front desk was a delight, so friendly and helpful! Our room was not well cleaned, we found several items on the floor including peanuts, as well as trash in the trash can under the bag.
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AI-generated summary based on recent guest reviews
Location
Very close to outlets, restaurants, and area attractions, with easy access along the main road. Some note traffic or parking‑lot noise.
Related guest reviews
8
Ann-Marie
7 Jun 2025
·
Stayed 2 nights
Close to everything
Close to everything
8
Kerri
24 Aug 2025
·
Stayed 1 night
Front desk staff were very helpful. The pool was great. So close to everything.
Front desk staff were very helpful. The pool was great. So close to everything.
8
Kim
12 Aug 2024
·
Stayed 3 nights
We go yearly Convenient location
We go yearly Convenient location
8
Lawrence
25 Aug 2025
·
Stayed 1 night
The staff in the lobby were very nice, breakfast was included and quite nice. The hotel overall is dated and could use an upgrade but the location was excellent
The staff in the lobby were very nice, breakfast was included and quite nice. The hotel overall is dated and could use an upgrade but the location was excellent
10
Evis
22 Mar 2025
·
Stayed 1 night
Clean, easy access to restaurants and shopping centers
Clean, easy access to restaurants and shopping centers
8
Emerson
13 Oct 2025
·
Stayed 2 nights
The room was larger than most. Been upgraded recently. The hallways need some fresh paint. The lobby is very nice, People were very nice and helpful. They have kidney shaped indoor pool and a hot tub. Breakfast was kind of plane. Scrambled eggs, sausage one day ham the other. Bagels, cereal, muffins, coffee, hot chocolate, orange and apple juice. No bar or restaurant if you are looking for that. Close to many attractions.
The room was larger than most. Been upgraded recently. The hallways need some fresh paint. The lobby is very nice, People were very nice and helpful. They have kidney shaped indoor pool and a hot tub. Breakfast was kind of plane. Scrambled eggs, sausage one day ham the other. Bagels, cereal, muffins, coffee, hot chocolate, orange and apple juice. No bar or restaurant if you are looking for that. Close to many attractions.
6
David
21 Jun 2025
·
Stayed 5 nights
Close to food and shopping.
Close to food and shopping.
4
alyssa
13 Aug 2025
·
Stayed 2 nights
Convenient location
Convenient location
8
lisa
28 Oct 2025
·
Stayed 1 night
Friendly staff. Really nice big room although older. Being older the lighting in it was horrible okay when we left the drapes open but once it got dark hard to see and felt a little dismal. The pool and hot tub were very good and the breakfast was excellent. Location was perfect right by a lot of things ( attractions restaurants stores)
Friendly staff. Really nice big room although older. Being older the lighting in it was horrible okay when we left the drapes open but once it got dark hard to see and felt a little dismal. The pool and hot tub were very good and the breakfast was excellent. Location was perfect right by a lot of things ( attractions restaurants stores)
8
Jennifer
24 Sept 2025
·
Stayed 1 night
This place served it's purpose. We only spent one night just to rest our heads between hikes. Decent indoor pool, and we enjoyed the hot tub. Easy walk to Settlers Green for shopping. We were told our room was in "the new building." I'm not sure how new, but the room could use a little sprucing up. Maybe new showerheads and floors. The woman who checked us in was lovely. Very friendly.
This place served it's purpose. We only spent one night just to rest our heads between hikes. Decent indoor pool, and we enjoyed the hot tub. Easy walk to Settlers Green for shopping. We were told our room was in "the new building." I'm not sure how new, but the room could use a little sprucing up. Maybe new showerheads and floors. The woman who checked us in was lovely. Very friendly.
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AI-generated summary based on recent guest reviews
Dining
Complimentary breakfast ranges from excellent variety to cold or poor‑quality items, and service demeanor varies. No on‑site restaurant or bar is mentioned.
Related guest reviews
8
Nathan
3 Nov 2024
·
Stayed 1 night
Had a nice experience overall. The lobby was spacious and welcoming, parking was free and easy, and the room was super clean with good shower pressure and soft towels. The area around the hotel has plenty of shopping and dining options, and I liked the in-room amenities—mini-fridge, microwave, and coffee maker. The indoor heated pool and hot tub were perfect, and the hot breakfast was awesome, with eggs, sausage, yogurt, cereal, oatmeal, milk, juice, coffee, fruit, toast, and bagels. Really nice staff lady during breakfast. Only a couple of small issues: the guy at reception was friendly but couldn’t find anyone to help fix our TV, and the room could use a bit more lighting. Overall, a comfortable and enjoyable stay.
Had a nice experience overall. The lobby was spacious and welcoming, parking was free and easy, and the room was super clean with good shower pressure and soft towels. The area around the hotel has plenty of shopping and dining options, and I liked the in-room amenities—mini-fridge, microwave, and coffee maker. The indoor heated pool and hot tub were perfect, and the hot breakfast was awesome, with eggs, sausage, yogurt, cereal, oatmeal, milk, juice, coffee, fruit, toast, and bagels. Really nice staff lady during breakfast. Only a couple of small issues: the guy at reception was friendly but couldn’t find anyone to help fix our TV, and the room could use a bit more lighting. Overall, a comfortable and enjoyable stay.
4
Anieca
30 Jun 2025
·
Stayed 3 nights
We have stayed here before and the experiences were night and day. This time around our room was not as clean as it should be, didn’t smell clean when we walked in. Usually you can smell cleaning products, we did not. It smelt like corn chips. We have young children, to me it was unacceptable to have a room that we paid for, not be cleaned properly. They were short staff. Pool was cloudy and not clear like it was last time. The lady that prepares the complementary breakfast wasn’t the friendliest to say the least. The breakfast was terrible. The first day they didn’t even have enough breakfast to serve. Was told by the lady who works in the kitchen “sorry it was a busy weekend, nothing I can do about it”. Then on another morning, my 4 year old and I walked to the breakfast room to bring back some breakfast to the room because our one year old was very fussy due to him teething, the same lady came up to me and asked “are you planning on taking that back to your room?” I said “yes” she then said “oh they don’t like you doing that anymore, it’s harder for them to clean the rooms”.. I mean seriously? The room wasn’t even clean, and people get take out all the time. How hard is it to clean the room. We were very displeased because like I said we had an amazing time the first time my family stayed here which was a couple years ago. We ended up checking out the night before we were supposed to originally check out. This time around was enough for us to not want to come back.
We have stayed here before and the experiences were night and day. This time around our room was not as clean as it should be, didn’t smell clean when we walked in. Usually you can smell cleaning products, we did not. It smelt like corn chips. We have young children, to me it was unacceptable to have a room that we paid for, not be cleaned properly. They were short staff. Pool was cloudy and not clear like it was last time. The lady that prepares the complementary breakfast wasn’t the friendliest to say the least. The breakfast was terrible. The first day they didn’t even have enough breakfast to serve. Was told by the lady who works in the kitchen “sorry it was a busy weekend, nothing I can do about it”. Then on another morning, my 4 year old and I walked to the breakfast room to bring back some breakfast to the room because our one year old was very fussy due to him teething, the same lady came up to me and asked “are you planning on taking that back to your room?” I said “yes” she then said “oh they don’t like you doing that anymore, it’s harder for them to clean the rooms”.. I mean seriously? The room wasn’t even clean, and people get take out all the time. How hard is it to clean the room. We were very displeased because like I said we had an amazing time the first time my family stayed here which was a couple years ago. We ended up checking out the night before we were supposed to originally check out. This time around was enough for us to not want to come back.
6
Kelly
6 Oct 2025
·
Stayed 1 night
Overnight stay while passing through town. Hotel was suitable for one night. Definitely needs some updates but the price was right. Breakfast was included and good.
Overnight stay while passing through town. Hotel was suitable for one night. Definitely needs some updates but the price was right. Breakfast was included and good.
6
Joseph
12 Jul 2025
·
Stayed 3 nights
Clean room/bathroom. Friendly staff. Had to get my room key changed 4 separate times. The free breakfast was gross, pancakes were hard and rubbery, French toast the same, not much variety, juice machine not working. Could never connect to the WiFi. Rooms were dark, no lights other than a couple of lamps. I cleaned the filters for the ac which were filthy.
Clean room/bathroom. Friendly staff. Had to get my room key changed 4 separate times. The free breakfast was gross, pancakes were hard and rubbery, French toast the same, not much variety, juice machine not working. Could never connect to the WiFi. Rooms were dark, no lights other than a couple of lamps. I cleaned the filters for the ac which were filthy.
10
emily
25 Dec 2023
·
Stayed 1 night
There are some unfair scathing reviews out there of this place but i feel like it is probably due to unfortunate one off incidents and an expectation that’s higher than is reasonable for the rate and location. we had a good stay no complaints. our stay was simple and one night but we had the very decent “free” continental b-breakfast enjoyed the pool and hot tub and our room was clean stocked had a couple queen beds full bath a patio and the staff was friendly. around $120 don’t know what else you’d want for that price in that area especially. I wouldn’t let the extreme negative reviews sway you, i had 50/50 expectations and they were far exceeded
There are some unfair scathing reviews out there of this place but i feel like it is probably due to unfortunate one off incidents and an expectation that’s higher than is reasonable for the rate and location. we had a good stay no complaints. our stay was simple and one night but we had the very decent “free” continental b-breakfast enjoyed the pool and hot tub and our room was clean stocked had a couple queen beds full bath a patio and the staff was friendly. around $120 don’t know what else you’d want for that price in that area especially. I wouldn’t let the extreme negative reviews sway you, i had 50/50 expectations and they were far exceeded
8
lisa
28 Oct 2025
·
Stayed 1 night
Friendly staff. Really nice big room although older. Being older the lighting in it was horrible okay when we left the drapes open but once it got dark hard to see and felt a little dismal. The pool and hot tub were very good and the breakfast was excellent. Location was perfect right by a lot of things ( attractions restaurants stores)
Friendly staff. Really nice big room although older. Being older the lighting in it was horrible okay when we left the drapes open but once it got dark hard to see and felt a little dismal. The pool and hot tub were very good and the breakfast was excellent. Location was perfect right by a lot of things ( attractions restaurants stores)
8
Debbie
10 Aug 2025
·
Stayed 2 nights
The property is lacking grounds clean up and the room was dated. There were outlets that didn’t work and the blinds on the door were broken. There was no dish liquid to clean glasses and silverware. The bed was comfortable and there were plenty of pillows. The instructions written for the location of where breakfast is served was wrong on the check in document. The host cooking and prepping breakfast was very helpful and nice.
The property is lacking grounds clean up and the room was dated. There were outlets that didn’t work and the blinds on the door were broken. There was no dish liquid to clean glasses and silverware. The bed was comfortable and there were plenty of pillows. The instructions written for the location of where breakfast is served was wrong on the check in document. The host cooking and prepping breakfast was very helpful and nice.
6
Stacy
11 Oct 2025
·
Stayed 2 nights
Breakfast was cold both mornings. Breakfast started at 7. One morning i was there at 715 and everything was cold
Breakfast was cold both mornings. Breakfast started at 7. One morning i was there at 715 and everything was cold
8
Jennifer
17 Feb 2025
·
Stayed 2 nights
Pros: Overall, we enjoyed our stay and the king suite was much larger than expected. It was a great location, right in the heart of the outlet shopping and great restaurants. The indoor pool and hot tub were nice but could have used a better cleaning. Cons: It was outdated, one tv was not working properly, the tub (jacuzzi) was very hard to get in and out of and the water was just warm on the hottest setting, and the free breakfast was not good at all; eggs tasted like they were made from something powdered, sausage was dried out, and coffee tasted burnt.
Pros: Overall, we enjoyed our stay and the king suite was much larger than expected. It was a great location, right in the heart of the outlet shopping and great restaurants. The indoor pool and hot tub were nice but could have used a better cleaning. Cons: It was outdated, one tv was not working properly, the tub (jacuzzi) was very hard to get in and out of and the water was just warm on the hottest setting, and the free breakfast was not good at all; eggs tasted like they were made from something powdered, sausage was dried out, and coffee tasted burnt.
8
Ralph
6 Aug 2025
·
Stayed 3 nights
The desk staff, Cindy and Dillon, were great! As well as morning a very good breakfast; the kitchen supervisor was also excellent in supporting my request.
The desk staff, Cindy and Dillon, were great! As well as morning a very good breakfast; the kitchen supervisor was also excellent in supporting my request.
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AI-generated summary based on recent guest reviews
8
Monique
3 weeks ago
·
Stayed 1 night
The pet friendly aspect of the hotel, will have us coming back more. We had a very spacious room with a walk out balcony which was great for our puppy. Breakfast was ok, a good amount of options for everyone. The location was great! Very central to shopping, restaurants, and an awesome coffee shop!
The pet friendly aspect of the hotel, will have us coming back more. We had a very spacious room with a walk out balcony which was great for our puppy. Breakfast was ok, a good amount of options for everyone. The location was great! Very central to shopping, restaurants, and an awesome coffee shop!
4
Andrew
3 weeks ago
·
Stayed 4 nights
Parking is easy and abundant. The staff was friendly. The property is in a state of disrepair and in need of a lot of maintenance. Can hear everyone like a thundering heard, the carpets need to be cleaned or replaced, entryway vinyl flooring is peeling, walls need to be patched and painted, shower had soap scum build up, vent fan doesn’t work, etc. For the price, it’s a dump and needs a lot of work.
Parking is easy and abundant. The staff was friendly. The property is in a state of disrepair and in need of a lot of maintenance. Can hear everyone like a thundering heard, the carpets need to be cleaned or replaced, entryway vinyl flooring is peeling, walls need to be patched and painted, shower had soap scum build up, vent fan doesn’t work, etc. For the price, it’s a dump and needs a lot of work.
8
Emerson
3 weeks ago
·
Stayed 2 nights
I went there with 2 of my grand daughters. They enjoyed the pool and hot tub. Made some new friends. The Motel is right on the strip. Easy to get to restaurants and stores. Very busy during leaf peeping and Return of the Pumpkin People. So book early. This was the second time we stayed at GG.
I went there with 2 of my grand daughters. They enjoyed the pool and hot tub. Made some new friends. The Motel is right on the strip. Easy to get to restaurants and stores. Very busy during leaf peeping and Return of the Pumpkin People. So book early. This was the second time we stayed at GG.
6
Jessica
5 weeks ago
·
Stayed 1 night
The inn and rooms were very run down. Did not look like the pictures at all (other than the lobby). Breakfast was good.
The inn and rooms were very run down. Did not look like the pictures at all (other than the lobby). Breakfast was good.
6
Ryan
1 Oct 2026
·
Stayed 1 night
Clean area, but everything was pretty old and outdated. Phones did not work in the rooms. Paint peeling. Glass door to balcony was in rough shape with nothing but a bent bar to lock it. Screen door was ripped up and didn't work. Breakfast was about what you'd expect. Pre-made and reheated foods.
Clean area, but everything was pretty old and outdated. Phones did not work in the rooms. Paint peeling. Glass door to balcony was in rough shape with nothing but a bent bar to lock it. Screen door was ripped up and didn't work. Breakfast was about what you'd expect. Pre-made and reheated foods.
FAQs about The Green Granite North Conway, an Ascend Collection Hotel
Is parking available at the property?
Free self parking is available onsite, with parking facilities being on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served daily from 6:00 AM to 11:00 AM.
Does the property allow pets?
Pets are allowed with a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is at 11:00 AM. Late check-out is available for a fee of USD 50, subject to availability.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding accessible rooms and bathrooms can be confirmed with the property directly.
Where is the property located in relation to key landmarks?
The hotel is located in North Conway (Settlers Green), just a 1-minute drive from Settlers' Green Outlet Village and 5 minutes from Conway Scenic Railway. It is approximately 2.8 miles from North Conway Country Club and 3.7 miles from Cranmore Mountain Resort.
Does the property have a swimming pool?
Yes, the hotel features an indoor pool and a seasonal outdoor pool, which is open from June to October. Pool access is available from 8:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Up to 2 children aged 17 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property has connecting/adjoining rooms available, which can be requested but are subject to availability. Specific details regarding extra beds or cribs should be confirmed directly with the property.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-31: 98.25845517955781USD
- 2026-11-01: 76.59410837499237USD
- 2026-11-02: 76.59410837499237USD
- 2026-11-03: 76.59410837499237USD
- 2026-11-04: 76.59410837499237USD
- 2026-11-05: 76.59410837499237USD
- 2026-11-06: 136.2995928766632USD
- 2026-11-07: 162.083974246933USD
- 2026-11-08: 76.52813599075319USD
- 2026-11-09: 76.59410837499237USD
- 2026-11-10: 76.59410837499237USD
- 2026-11-11: 76.59410837499237USD
- 2026-11-12: 76.59410837499237USD
- 2026-11-13: 127.35267677126313USD
- 2026-11-14: 145.25363491903687USD
- 2026-11-15: 76.59410837499237USD
- 2026-11-16: 76.59410837499237USD
- 2026-11-17: 72.60898984658814USD
- 2026-11-18: 76.59410837499237USD
- 2026-11-19: 76.59410837499237USD
- 2026-11-20: 145.26788679298403USD
- 2026-11-21: 121.37143601016999USD
- 2026-11-22: 72.60898984658814USD
- 2026-11-23: 72.60898984658814USD
- 2026-11-24: 72.60898984658814USD
- 2026-11-25: 72.60898984658814USD
- 2026-11-26: 72.60898984658814USD
- 2026-11-27: 121.37143601016999USD
- 2026-11-28: 121.37143601016999USD
- 2026-11-29: 88.5352035725937USD
- 2026-11-30: 88.5352035725937USD
- 2026-12-01: 88.5352035725937USD
- 2026-12-02: 88.5352035725937USD
- 2026-12-03: 88.5352035725937USD
- 2026-12-04: 133.3267915953827USD
- 2026-12-05: 121.37143601016999USD
- 2026-12-06: 72.60898984658814USD
- 2026-12-07: 72.60898984658814USD
- 2026-12-08: 72.60898984658814USD
- 2026-12-09: 72.60898984658814USD
- 2026-12-10: 72.60898984658814USD
- 2026-12-11: 113.41545934097292USD
- 2026-12-12: 121.37143601016999USD
- 2026-12-13: 88.5352035725937USD
- 2026-12-14: 88.5352035725937USD
- 2026-12-15: 88.5352035725937USD
- 2026-12-16: 88.5352035725937USD
- 2026-12-17: 88.5352035725937USD
- 2026-12-18: 113.41545934097292USD
- 2026-12-19: 122.36950138334657USD
- 2026-12-20: 88.5352035725937USD
- 2026-12-21: 88.5352035725937USD
- 2026-12-22: 88.5352035725937USD
- 2026-12-23: 88.5352035725937USD
- 2026-12-24: 88.5352035725937USD
- 2026-12-25: 121.37143601016999USD
- 2026-12-26: 145.26788679298403USD
- 2026-12-27: 154.21479438471985USD
- 2026-12-28: 154.21479438471985USD
- 2026-12-29: 154.21479438471985USD
- 2026-12-30: 154.21479438471985USD
- 2026-12-31: 154.4100127058716USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- The seasonal pool will be open from June to October.
- Pool access available from 8:00 AM to 10:00 PM.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- Pet fee: USD 50 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out fee: USD 50.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Hot tub/Jacuzzi
Swimming pool
Non-smoking rooms
Banquet facilities
Safe-deposit box
Activities
Swimming pool
Playground
Pool (Indoor)
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Services
Banquet facilities
Safe-deposit box
Self laundry
24-Hour Front Desk
General
Non-smoking rooms
Hot tub/Jacuzzi
Picnic area/Tables
Vending machines
Family room
Parking
Parking
Free parking
Parking Onsite
Internet
Free wi-fi