Name: Yankee Clipper Inn, SureStay Collection by Best Western
Address: 1769 White Mountain Hwy, Settlers Green, North Conway, New Hampshire, United States of America, North Conway, Carroll County, US
Price range: US$99–US$404 per night
Rating: 7.02

What guests think

Across recent reviews of Yankee Clipper Inn, SureStay Collection by Best Western, guests highlight a convenient location and many newly renovated, comfortable rooms, while pointing to ongoing renovations, inconsistent cleanliness, and limited amenities compared with expectations.

Staff are frequently described as friendly and accommodating, but front-desk hours can be short and responses slow. Common complaints include pool and hot tub closures or cold water, a minimal or missing breakfast, smoke odors, and maintenance issues. Best suited to value-focused travelers who prioritize price over amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are under renovation, with repeated reports of closed or unheated pool and hot tub, and the on-site restaurant closed. Exterior and grounds look rough, there is no elevator, and parking can be tight.

Related guest reviews

8

Aimee

30 Dec 2024

·

Stayed 1 night

They remodeled and everything looks good. Things were clean. The restaurant isn’t open yet and it’s winter so the pools weren’t either. The staff were all very nice. Great price.

8

Catherine

15 Oct 2023

·

Stayed 2 nights

Very clean! Renovated! Great beds! Too bad there is no elevator. No closet or hanging aparatis in the room. Continental breakfast good but must bring breakfast back to your room to eat. The coffee was GREAT! Too bad wi-fi wasn't working.

6

melissa

1 Sept 2025

·

Stayed 2 nights

There was no breakfast as advertised on the website and based on others reviews. I went down and asked the front desk and she said”we don’t have breakfast, but I can throw something in the microwave for you”, I obviously declined and was super disappointed because it states that it’s a full breakfast. Also, there were several guests smoking cigarettes outside the door and inside their room, that is all you smelled the entire time. The pool is a joke too. I recommend staying elsewhere.

8

Lauri

1 Oct 2024

·

Stayed 1 night

Indoor pool was Ice cold and Hot tub was broken Outdoor pool should be cleaned up or covered Big Eye Sore

2

Debbie

1 Jan 2025

·

Stayed 3 nights

Pool and hot tub weren’t working because the heater is broken. Electrical outlets in our room were uncovered, no lock on the bathroom window and the bathroom door hinges were off so we had to lift the door to close it. Not at all as advertised, seems they may be renovating but far from done.

6

Virginia

17 Oct 2025

·

Stayed 2 nights

Rooms don’t get cleaned everyday. Pool was freezing cold. Breakfast was just the same everyday and not the healthiest. Staff was friendly, liked a sliding door instead of a window, and coffee was ok.

8

Berneen

24 Sept 2023

·

Stayed 2 nights

The staff were friendly, and the service was appropriate, and the room and sheets were clean. All the basics were fine. The surroundings were actually a little less satisfying than how I rated, but I understand that they are determinately busy with massive and promising restoration of all the buildings and grounds to the Yankee Clipper’s days of yore. The destroyed outdoor pool is a particular eyesore that could be immediately dealt with, hidden at least. I think it would be fair during their tumultuous period to lower their prices a bit. I would stay there again in the distant future.

4

Kellie

20 Feb 2025

·

Stayed 2 nights

Pool and hot tub advertised not heated. Room pool in freezing Garbage in halls overflowing. Snow and ice on walkways. Soap dispensers in shower empty. Fireplace unplugged

8

Emerson

20 Oct 2023

·

Stayed 2 nights

Yankee Clipper has been around a long time. When you pull up, you think it's an old Inn. But, they are renovating. Our room was beautiful. Bed was comfortable. Big shower. Very nice. I'm not sure how far they are along with the reno. And the attached restaurant was closed. It said for lack of help. There is no elevator. So, if stairs are a problem, make sure to ask for a first floor room.

8

David

10 Jan 2025

·

Stayed 2 nights

The entire experience at the Yankee clipper Inn was great. The only negative was the pool and Jacuzzi were out of service waiting to be repaired.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many guests found rooms newly renovated and clean, but others report stained carpets, hair in showers, odors, and dirty common areas.

Related guest reviews

4

Leanne

13 Oct 2025

·

Stayed 2 nights

This is the first time we stayed here since it’s been renovated.l, and was hoping for a better experience. It was just me and my 8 year old. Check in was quick and easy. We weren’t too impressed with the rooms. The rug didn’t appear vacuumed, there were a couple clumps of hair stuck on the rug, which stuck to my foot. We had a fruit fly that we couldn’t get rid of both nights. It drove us crazy. The shower had hair and dried conditioner stuck to the tiles, and to top it off I had to get out of the shower while drenched to get hand soap because the body wash and hair conditioner were both empty in the shower. For the money I paid, I expected better. I really don’t like to find hair all over the floor and in the showers. Not sure if I’ll give it another chance.

8

Mark

22 Sept 2025

·

Stayed 2 nights

We appreciated the value and cleanliness of the property

2

Rod

3 Oct 2023

·

Stayed 2 nights

Nice new bed and paint and flooring. Heaps of smelly trash by entrance Trash bins all overflowing all over the ground Not emptied for weeks or months Front looks abandoned Junk sitting in mulch beds Room dirty even though newly updated Bathroom very inconvenient Pictures on website inaccurate

10

elizabeth

27 Sept 2025

·

Stayed 1 night

clean, good room.

6

Chris

21 Sept 2025

·

Stayed 1 night

Bath tub had a piece held together by a piece of tape (obvious it's been there a whilte) Bathroom faucet wasn't attached to the base, so would come off when trying to us Large hole in the drywall behind the door Bathroom floor was dirty Bathtub was dirty

10

Diana

3 Feb 2025

·

Stayed 1 night

Room was clean and updated. Staff was friendly. Location was great. Very satisfied.

10

nick

25 Sept 2025

·

Stayed 2 nights

the room was very clean the bed was very comfortable the bed sheets was clean the blankets cleaning the comforter we're clean the bathroom was excellent condition recently me remodeled through very well done I will stay here again

6

Alicia

24 Aug 2024

·

Stayed 1 night

The room was good. We did have some stained towels. The hallways and stairs are so gross and stained!! Hotel has mildew/mold smell. Coffee station could be a lot better.

10

Mary A

20 Oct 2025

·

Stayed 2 nights

Great clean and quiet room.

6

Martha

22 Sept 2025

·

Stayed 2 nights

Bed very comfortable, breakfast very good, front desk helpful. BUT - carpet was filthy from the entrance all across our room, the chair by the desk was broken. I had to ask the front desk about a hair dryer because I could not open the cabinet below the sink to find it. This was not the quality of a Best Western.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often newly renovated with comfortable beds and modern showers, but several note thin walls and noise, spotty or nonworking Wi-Fi/TV, limited storage or lighting, and occasional HVAC or equipment issues.

Related guest reviews

8

Catherine

15 Oct 2023

·

Stayed 2 nights

Very clean! Renovated! Great beds! Too bad there is no elevator. No closet or hanging aparatis in the room. Continental breakfast good but must bring breakfast back to your room to eat. The coffee was GREAT! Too bad wi-fi wasn't working.

4

John

21 Oct 2023

·

Stayed 1 night

Place is under renovation. Small room, no wi-fi,

8

Rebecca

2 Oct 2024

·

Stayed 1 night

The bed and pillows were comfortable. Had a microwave and refrigerator plus a fireplace. The tv froze up right away.

6

John

12 Aug 2023

·

Stayed 1 night

Under renovation, also think its also a haven for displaced persons. There are some pretty ugly sites visible and people that are questionable. Have to wonder if maybe needs new management? Bed was extremely comfortable, room was clean but internet was spotty, couldnt use wifi most of the time. Desk personal were very friendly and helpful.

6

Patricia

6 Oct 2024

·

Stayed 1 night

No overhead or lights over bed for reading. Lighting in room overall was not good. No place to put your own soap in the shower except the floor. Although the room was clean, there was a funny smell in the place.

8

Sara

11 Aug 2025

·

Stayed 4 nights

The room was nice and clean, easy check in and nice pool area only complaint is the walls are very thin you can hear eveything happening around you and ur neighbors… but I expected that. Everything else was very nice though!

6

Alexander

24 Feb 2025

·

Stayed 1 night

Tv didn’t work properly; unable to remove the transparent overlay provided by the tv’s setup box. . Heating hardware seemed insufficient to warm to 68°

10

Madison

1 Jul 2024

·

Stayed 1 night

This is a great place to stay! Staff is very friendly and accommodating. Rooms are remodeled and clean. I have zero complaints, highly recommend!!

10

Joshua

29 Jun 2024

·

Stayed 1 night

Room is nice, newly renovated. Would absolutely stay again.

8

Helen

1 Nov 2023

·

Stayed 2 nights

Newly renovated room was very nice. Good location.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently friendly and helpful, with some accommodating early or late arrivals. However, front-desk hours are limited and phones can go unanswered, causing check-in or support delays.

Related guest reviews

10

Kimberly

9 Jul 2025

·

Stayed 1 night

Fantastic staff, newly remodeled. Great last minute booking, highly recommend.

2

Brian

26 Feb 2024

·

Stayed 2 nights

Limited check-in times which was buried in the ad and not mentioned in the confirmation email. 5 different phone numbers and no one routinely answers, just a voicemail. One number was a fax number, not a phone number. The front desk attendant, who was nice, is barely at the front desk because she's doing the building maintenance and running the cleaning crew. The room door has no weather seal, and the building stars are dilaitated and broken. I expected a few issues as it's an independent motel, but not being able to check-in was the worse part.

4

Tammy

10 Dec 2024

·

Stayed 3 nights

Staff unavailable after 5pm, pool not open, went to bring out luggage out to the car and they was turned off so we couldn’t get back In the room! Housekeeping had to let us back in the room to get the rest of our stuff and it was before check out time!

4

Adrian

25 Oct 2024

·

Stayed 3 nights

Okay to stay a night or two if you’re exploring this beautiful state, but I find it a bit expensive for what it is. For just $36 more per day, you can book a Marriott. Unfortunately, the front desk doesn’t pay attention to requests. I needed room service because I ran out of bath towels and toilet paper. I left the room around 8:00 AM and came back around 11:00 PM, exhausted from driving all day. Well, surprise! No one had serviced my room—no towels, no toilet paper. I went to front desk and no one wasn't there, lights out, doors locked, no body around who can help!

6

Patricia

25 Jun 2024

·

Stayed 1 night

There was no working phone number to contact the property- all listed numbers don’t connect. Our keys were left at the door with no one to ask any questions or offer guidance. Not a great way to run a business

10

Madison

9 Jul 2024

·

Stayed 2 nights

Excellent staff, excellent rooms, awesome location! Definitely my go to place to stay when I'm in the area, highly recommend.

10

Madison

29 Jul 2024

·

Stayed 1 night

Clean, convenient, awesome staff, great as usual!!

10

Chinea

1 Aug 2025

·

Stayed 1 night

The staff were very nice and even called ahead to accommodate a late night check-in after the front office had closed for the night. The room was clean and very comfortable with plenty of toiletries and linens. I would happily stay here again!

6

Emily

9 Jan 2025

·

Stayed 1 night

My only complaint was the check in time provided by expedia was incorrect. Make sure if you are checking in late to call the property. They called us to see when we would arrive and informed us that the front desk would close before we got there so they could leave our key in an envelope on the door. We opted to pick up our keys before dinner since we didn’t want to worry about them being out in the open. Thankfully they called to ask if this was ok but just something to note if you plan to be in late. Otherwise the place was clean and front desk staff was nice. Parking seemed to be limited in the back but we were able to find a spot out front.

10

Sarah

30 Sept 2024

·

Stayed 4 nights

Wonderful stay. Carolyn at the front desk was amazing. She was so kind, helpful and very informative. Highly recommend!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Consistently praised for a central, walkable location near outlets, restaurants, and attractions.

Related guest reviews

10

Donald

5 Aug 2025

·

Stayed 1 night

Very affordable and close to everything.

10

Ana

20 Jan 2025

·

Stayed 1 night

Location is perfect to all the shops and restaurants,quite,clean and the receptionist very friendly!!

8

RONALDO

20 Feb 2024

·

Stayed 2 nights

Clean, budget friendly and great location.

10

Ann

16 Aug 2024

·

Stayed 1 night

Clean. Convenient location. Affordable

10

William

27 Jan 2024

·

Stayed 3 nights

The property was right in the middle of everything

10

Sarosh

5 Jul 2024

·

Stayed 1 night

Excellent central location. Adorable place to stay.

10

Michael

25 Jul 2025

·

Stayed 2 nights

Close to shopping, attractions, lots of food and fun options within walking distance. Friendly, helpful staff. Indoor pool 😉.

10

Diana

3 Feb 2025

·

Stayed 1 night

Room was clean and updated. Staff was friendly. Location was great. Very satisfied.

10

Chloe

21 Jul 2025

·

Stayed 1 night

Perfect location and very modern, clean rooms. Will definetly stay here again!

8

Samuel

26 Feb 2025

·

Stayed 1 night

Perfect place for a quick stay . Close to everything !

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is minimal or missing despite listings, often just coffee and packaged items, and the attached restaurant remains closed during renovations.

Related guest reviews

8

Ginette

7 Aug 2025

·

Stayed 1 night

Thé advertised free breakfast was not as advertised

8

James

18 Oct 2024

·

Stayed 1 night

Get the breakfast back

4

Christine

29 Jan 2023

·

Stayed 1 night

Very disappointed. For the price we paid there were no available amenities. The indoor pool was closed (probably due to repair). Most frustrating is the lack of breakfast despite them advertising breakfast provided. Breakfast was literally coffee and donuts in a hallway. They also had not bothered plugging the new ice machine and so ice was loose in a cooler. I will not be staying there again.

8

ruthy

12 Jul 2025

·

Stayed 1 night

The Inn was clean, nicely decorated, safe, quiet and the beds were very comfortable. Also, the young lady at the front desk was very knowledgeable, personable, and helpful. The down side was the internet site showed a continental breakfast but what was available was a piece of fruit, fruit bar, Sunny D orange juice and a frozen egg and cheese croissant in a lunch bag. Unfortunately, the microwave in our room didn't work. :( Other than this, it was a ggod stay

6

melissa

1 Sept 2025

·

Stayed 2 nights

There was no breakfast as advertised on the website and based on others reviews. I went down and asked the front desk and she said”we don’t have breakfast, but I can throw something in the microwave for you”, I obviously declined and was super disappointed because it states that it’s a full breakfast. Also, there were several guests smoking cigarettes outside the door and inside their room, that is all you smelled the entire time. The pool is a joke too. I recommend staying elsewhere.

6

Janice

2 Oct 2025

·

Stayed 1 night

It was dark outside by the time we arrived to check in to this location and we had great difficulty finding it since the signage was not lit up. In addition, the free breakfast consisted of the receptionist grabbing either a breakfast sandwich for muffin and juice for you. This was totally inadequate and I consider this to be false advertising. We spent another $40 for breakfast. We saw other travelers running across the 4 lane road to get their breakfast at McDonalds. This is dangerous and unacceptable. We were very disappointed with both the terrible lighting at night and the basically nonexistent "Free Breakfast". We will not stay here again.

6

Charles

21 Dec 2025

·

Stayed 1 night

Room was clean, bed was incomfortable, water pressure wasn’t the greatest, breakfast was very disappointing and a little unacceptable, be better off not offering it at all…..

6

Virginia

17 Oct 2025

·

Stayed 2 nights

Rooms don’t get cleaned everyday. Pool was freezing cold. Breakfast was just the same everyday and not the healthiest. Staff was friendly, liked a sliding door instead of a window, and coffee was ok.

10

Kenneth

22 Sept 2024

·

Stayed 1 night

Dining was closed due to renovation

6

Catherine

24 Oct 2023

·

Stayed 3 nights

This property is under new management/owners. They are in the midst of renovations. There is no breakfast included. None of this was mentioned during booking.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$75
February	US$84
March	US$72
April	US$75
May	US$80
June	US$105
July	US$128
August	US$138
September	US$118
October	US$143
November	US$73
December	US$75

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $108	17 $103	18 $149	19 $174
20 $103	21 $99	22 $103	23 $103	24 $112	25 $191	26 $201
27 $136	28 $137	29 $150	30 $149

Su	Mo	Tu	We	Th	Fr	Sa
				1 $168	2	3 $404
4 $275	5 $279	6 $275	7 $275	8 $268	9 $388	10 $391
11 $292	12 $162	13 $162	14 $164	15 $162	16 $206	17 $232
18 $125	19 $125	20 $125	21 $125	22 $125	23 $228	24 $224
25 $125	26 $124	27 $125	28 $125	29 $125	30 $166	31 $166

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Suite, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 Double Bed, Refrigerator & Microwave

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Yankee Clipper Inn, SureStay Collection by Best Western

Have a question?

Prices for upcoming dates