Name: DoubleTree by Hilton Hotel & Suites Jersey City
Address: 455 Washington Boulevard, Hudson Exchange, Jersey City, New Jersey, United States of America, Jersey City, Hudson County, US
Price range: US$293–US$707 per night
Rating: 8.5

What guests think

At DoubleTree by Hilton Hotel & Suites Jersey City, travelers highlight the convenient, walkable location near the PATH and waterfront, generally friendly front-desk service, and spacious suites—often with city views—making it a practical base for visiting Manhattan.

Cleanliness is frequently praised, though several reviews cite musty odors, worn or peeling bathtubs, and housekeeping misses such as leftover items or incomplete servicing. On-site parking is convenient but sometimes costly or tight, and on-site dining feedback is mixed, ranging from enjoyable breakfasts and bar fare to limited menus, high prices, or brusque service. Overall, expect a convenient, roomy stay with friendly staff, balanced by occasional maintenance or billing frustrations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is convenient for many, though some found the garage tight or disliked the extra fee. The bar draws positive comments, and a gym is briefly praised.

Related guest reviews

10

Ali

5 Jan 2024

·

Stayed 3 nights

Spacious rooms with nice gym and Staff.

10

Lillianne

17 Aug 2024

·

Stayed 1 night

The hotel was walkable to a number of restaurants. Check in was a breeze. Only negative for me was the daily parking fee. For the nightly room rate, parking should have been complimentary for hotel guests.

10

steve

3 Aug 2025

·

Stayed 1 night

Staff were great and parking was convenient. Very nice place to stay!

10

Jonathan

17 Apr 2023

·

Stayed 2 nights

The staff were extremely helpful and friendly. The rooms were clean. Access to the PATH train into New York City was close and convenient. Self parking was extra $ but on-site, easy access and safe. Pick up and drop off at the front entrance was within a portico and off the street.

6

Elizabeth

19 Aug 2024

·

Stayed 1 night

I liked the views. Parking sucked. Then having to pay to park in garage. Then getting stuck in garage and no one to help you.

10

Tanya

19 Nov 2023

·

Stayed 4 nights

Excellent, the staff is amazing, services awesome breakfast is delicious and night bar very nice !

10

Trisha

1 Apr 2025

·

Stayed 1 night

The front staff was so friendly and helpful. The room was clean and spacious. On site parking was convenient. Great location!

10

Mike

1 Aug 2023

·

Stayed 2 nights

Fantastic amenities, food at the hotel bar top notch. Stayed for a work trip and would definitely stay again. Walking distance to PATH makes this super convenient for trips into Manhattan

6

Melissa

3 May 2023

·

Stayed 5 nights

Staff was rude. Parking is in tight garage in another building.

10

Daniel

22 Dec 2022

·

Stayed 1 night

Check-in was a breeze, parking was easy and its a 10 minute walk to the ferry.

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Cleanliness

Many guests found rooms very clean and housekeeping attentive. However, multiple reviews report musty odors, worn or stained tubs, occasional pests, and lapses like leftover items or incomplete servicing.

Related guest reviews

2

Anwar

8 May 2025

·

Stayed 1 night

The front desk staff were very helpful. As for the room, the bathroom sink was leaking and smelled moldy.

10

Connie

22 Aug 2023

·

Stayed 3 nights

Perfect area for our travel itinerary. Close to the PATH station. Clean. Room was cleaned daily even though we were staying 3 nights and didn’t request it. Large fluffy towels. Great area!

2

JENNE

16 Jul 2024

·

Stayed 6 nights

Not very clean property. Rooms are in need of repair. Bathroom ceiling looked like it was going to fall down at any moment.

10

Victor

24 Aug 2025

·

Stayed 1 night

Everything was clean and the room was very nice.

6

Yi

24 Nov 2023

·

Stayed 2 nights

Room is spacious, but there was a roach in the bathroom!!!!!

2

Jacquelyn Marie

3 Jul 2025

·

Stayed 2 nights

I travel frequently for work and have had good experiences at a Doubletree before. This was my first trip to the Jersey City location. My initial impression of the hotel is that the staff seemed very friendly, though the facility itself was very outdated and shabby. The lobby and elevators smelled bad…like BO and old food. My hotel room was very clean but had a musty odor. I dealt with it the first night but after a rainy day the second day I was disappointed to come back to the room after my work day to a very musty/moldy and damp room. I called the front desk and they sent maintenance. The maintenance employee immediately commented on the strong musty smell and dampness in the room. Even the carpets felt wet. He determined the that the ac/heat unit under the window was the culprit, likely worse due to the rain all day. He let me know that he would let the front desk staff know of the issue, stating he thought they would likely give me another room. Later he returned, very apologetic, that he had talked to the front desk staff and they could not move me due to the hotel being full. At this point I just turned on the heat (in July heat) to try to dry up the room a little bit. This was mildly effective. I was up frequently through the night because the smell was so strong and random people knocking loudly on my door in the early morning hours. I finally just got up and went into the office to get away from this hotel. Will not return.

10

laura

21 Sept 2025

·

Stayed 3 nights

The front desk staff were very friendly, helpful and welcoming The housekeeping staff was excellent- they were great. My room was spotless every evening upon return Small details- night light in bathroom, magnifying mirror, very little plastic - water pressure, temp- perfect

2

Alfredo Garcia

31 Mar 2025

·

Stayed 2 nights

Floor on the bath tub was peeling off and had stains that appear like blood. Also when taking a shower, every 2 min you lost all water completely and only returned after about 15secs. My room was not done, even though I left the room at 11:30am and to out my DND sign. The front desk told me that once you put a DND sign, they will not do your room, even if you take it off. This had never happened to me in any other hotel

6

Heather

28 Dec 2023

·

Stayed 1 night

The front desk staff were friendly. The room itself was spacious and had everything it said. The room was not very clean, though. Pull out couch had sheets from previous guest still on it. We called the front desk and were on hold forever so gave up. We went downstairs for clean linens and they gave us just a flat sheet. There were fingerprints and greasy smudges on every single surface, including the chairs. It seemed like a young kid was there before us and that was confirmed when a clothing sticker size 3t got stuck to my foot. Didnt seem like the floor was vacuumed very well. It worked for the night but i wouldnt highly recommend it.

8

Marcella

7 May 2025

·

Stayed 3 nights

I had a great time. The staff was friendly, the hotel was quiet. Situated near a mall.i actually went to celebrate my birthday solo and enjoyed every minute of it. Stayed in a junior suite, quite comfortable and clean.

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AI-generated summary based on recent guest reviews

Rooms

Rooms and suites are spacious, many with city or skyline views and generally quiet—good for families. Some guests found sofa beds or mattresses uncomfortable, and a few noted TV or Wi‑Fi issues and occasional noise.

Related guest reviews

10

Lisa

31 Mar 2023

·

Stayed 1 night

We were pleasantly surprised by our stay. Late check in staff were very friendly. Room including the bathroom was clean, modern recently renovated. Nice quality cotton sheets. It was perfect.

8

Martin

26 Apr 2025

·

Stayed 7 nights

almost everything was perfect - the view 1a - the location 1a (5 minutes walk to the PATH, 5 minutes walk to the shopping center, 5 minutes walk to the grocery store (to the WTC it takes about 20 min on weekdays - on weekends about 10 min longer - because the PATH doesn't run that often - the Path app is very recommendable - so you can read the exact times) - quiet 1a - feeling of security 1a - only the beds weren't that great - 5 of us had a suite for 6 people - the pull-out couch was a disaster - the mattress was soft - you could feel the springs - and the two double beds were a maximum of 160cm wide - great for young teenagers in love ;-) - all in all it was an extremely great stay in Jersey City with extremely good connection to NYC - price/performance 1a - we would book it again - 5 person transfer to JFK airport was with uber (if you book it soon enough because the prices change often) for about 85 dollars about 25 dollars toll and fees not very expensive

8

Brenda

10 Mar 2024

·

Stayed 2 nights

Perfect location and good price and the warm cookie was fantastic. That being said TV signal was sketchy and wasn’t able to watch tv second night

10

Anita

24 Sept 2023

·

Stayed 2 nights

We stayed at this property years ago, and came back this time because of its convenience to the PATH into NYC. This time we were delighted to find it totally renovated. It’s a beautiful property, and it’s one of the few in the area that offers free parking. We will definitely be back!

10

Jenny

24 May 2025

·

Stayed 4 nights

The skyline view was perfect! Beware the extra deposit of $100 per night.

6

Steve

5 Oct 2025

·

Stayed 2 nights

Bed was very uncomfortable as well as the sofa bed.

10

steven

24 Jul 2025

·

Stayed 3 nights

Stay in Jersey city when going to New York City. Easy access to the PATH. Hotel was great. Would highly recommend this hotel. Our family on 5 fit comfortably within the junior suite. Great views of city as well!

6

kevin

30 Mar 2024

·

Stayed 4 nights

Location is great! Staff is friendly. Only negative point is that the TV’s in the room did not work the first two days of our stay.

10

Hilda

9 Oct 2023

·

Stayed 1 night

The hotel was nice and clean, the breakfast that was included in my rate was good. Housekeeper Thelma was lovely and very accommodating. The only thing was the free wifi service, it was terrible and that made very difficult to work. They told me they were updating the system but I believe it is perhaps a trick so you but the paid premium wifi….hopefully it gets sorted. Other than that, very nice stay and service.

10

Geneva

6 Aug 2025

·

Stayed 2 nights

Loved the room, the view, and the ammenities. Will definitely book again in the future.

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Service

Service is often praised as friendly and helpful, especially at the front desk, with smooth check-ins and thoughtful assistance. Several reviews, though, report rude interactions, slow or unresponsive support, oversold room types, and billing or hold issues.

Related guest reviews

2

Anum

28 Aug 2024

·

Stayed 1 night

I booked a suite for my mom and I for Tuesday August 27th until the 28th . I called the night before to request an earlier check in time because 4pm is late . My mom just got out of surgery so she would need a room to rest earlier . They told me call back in the morning of my reservation. I called and spoked to Tabitha who said we can check in earlier . I said we would be there at 2 coming from the hospital. Once we got there an Asian woman was at the desk and was extremely rude and said check in was at 4. I told her I requested earlier and Tabitha happened to be there and confirmed . Gave us our room but felt very unwelcome. Then I went down and asked for more blankets . An hour had passed and nobody came . I called the front desk and the Asian woman again said we are busy u can come down yourself and get it. I told her I can’t leave my mom alone and I do not work here . I am so disappointed at how this woman is representing the Hilton name. It’s already a stressful enough time for my family and I . We need accommodations not nasty attitudes. I will never spend my money here again!!! 0 stars not hospitable at all! Don’t ever spend your money here !

6

Antonia

1 Aug 2023

·

Stayed 2 nights

Was super hard to do the check in, staff was not polite at all. Not returning to this specific location.

10

Lacey

15 Feb 2025

·

Stayed 4 nights

Perfect location to stay outside NYC. A safe, short walk to the subway if going into the city, but also things to do in Jersey. Close to food and shopping. Room was cozy and clean. Staff was excellent! When my son’s Christmas toy ran out of batteries, one of the workers went on a mission to find us some and deliver them to our room! Made my kid’s day!

10

Eldon

3 Feb 2025

·

Stayed 3 nights

We enjoyed our stay! Staff was amazing and made sure to accommodate the entire trip! Thank you especially to Olano and Mildred!

2

Courteney

7 Apr 2024

·

Stayed 1 night

My stay @ Double Tree Hilton was just okay. My family and I booked a 2 Queen Bed Suite w/ a City View. After traveling 2+ hours to this location, we were excited to relax in our room. Unfortunately, upon arrival we were given a 1 Queen w/ sofa bed. When I called the front desk, I was told the hotel oversold and this is what they had available. It would’ve been nice to know this in advance. It would’ve been nice to be refunded the difference in the two rooms! Instead I was given a parking pass and comp breakfast, that we didn’t partake in. Aside from that, the hotel was okay. Definitely not at the top of my Hilton list. However, the location is great and so are the city views.

10

laura

21 Sept 2025

·

Stayed 3 nights

The front desk staff were very friendly, helpful and welcoming The housekeeping staff was excellent- they were great. My room was spotless every evening upon return Small details- night light in bathroom, magnifying mirror, very little plastic - water pressure, temp- perfect

10

NICOLE

16 Sept 2024

·

Stayed 1 night

Desk clerks were excellent, professional and friendly, check in went smoothly.

2

Claudia

30 Nov 2024

·

Stayed 1 night

I am extremely disappointed with my recent experience at DoubleTree by Hilton, New Jersey. I prepaid for my reservation through Hotels.com, yet the hotel charged my card AGAIN, resulting in a double charge of more than $900. This was entirely their mistake, but instead of resolving it promptly, I was told I’d have to wait an unbelievable seven days for a refund. This is completely unacceptable and reflects a shocking lack of responsibility and customer care. Mistakes happen, but the refusal to take immediate action to fix the error shows a disregard for guests' time and money. DoubleTree is supposed to stand for quality and professionalism, but this experience was anything but. I will not be staying here again and will think twice about trusting this brand in the future. To anyone considering this hotel: beware of how they handle billing issues.

4

Brian

2 Jan 2023

·

Stayed 19,357 nights

The $100 they charge you at check in turned in to over $1,000 of unexplained pending charges which I’m still waiting to have come off of my bank account. Nobody at the hotel could explain why they were continuously charging me over $300 each day. This could cause a terrible situation for someone on a budget that has relied on the “on hold” money for their vacation. I would not stay here again and would highly suggest you don’t either.

8

James

30 Nov 2025

·

Stayed 1 night

Convenient to Path for a Christmas day out. It was pretty quiet at night. Front desk staff were excellent. Went above and beyond to help us with any questions.

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Location

A clear strong point: close to PATH trains, the waterfront, restaurants, and a mall, with many guests finding the area safe and walkable. Views of Manhattan are frequently highlighted.

Related guest reviews

10

Lacey

15 Feb 2025

·

Stayed 4 nights

Perfect location to stay outside NYC. A safe, short walk to the subway if going into the city, but also things to do in Jersey. Close to food and shopping. Room was cozy and clean. Staff was excellent! When my son’s Christmas toy ran out of batteries, one of the workers went on a mission to find us some and deliver them to our room! Made my kid’s day!

10

Tal

20 Mar 2023

·

Stayed 1 night

VERY clean rooms and hotel. Really enjoyed the stay! the area is great, a walk along the water overseeing the NYC skyline is 2 minutes away. Highly recommended!

10

Donald

8 Dec 2024

·

Stayed 2 nights

Convenient location in Newport JC.

10

patricia

3 Jun 2025

·

Stayed 2 nights

The ladies at the front desk were friendly, sweet, and top notch. The walk to the subway to get into NYC is close. We felt safe around the hotel.

10

Phyllis

24 Aug 2025

·

Stayed 4 nights

The locatiom was excellent.easy walk to the path. Cute and good restautnts in area

10

Marcel

14 Dec 2024

·

Stayed 2 nights

Easy access to path subway to NYC. Big mall within 5 minutes walking. Room was clean and staff was great. Highly recommend.

8

James

30 Nov 2025

·

Stayed 1 night

Convenient to Path for a Christmas day out. It was pretty quiet at night. Front desk staff were excellent. Went above and beyond to help us with any questions.

10

steven

24 Jul 2025

·

Stayed 3 nights

Stay in Jersey city when going to New York City. Easy access to the PATH. Hotel was great. Would highly recommend this hotel. Our family on 5 fit comfortably within the junior suite. Great views of city as well!

10

Constance

21 May 2025

·

Stayed 4 nights

Location was convenient and walkable.

10

Colin

7 Aug 2024

·

Stayed 4 nights

Great location away from the hustle of NY. Train takes 15 mins to 33rd street or 10 mins to WTC. Safe and very clean environment around the hotel. Rooms are spacious and clean. Breakfast is good if free but I wouldn’t pay 33usd pp for it.

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Dining

Dining feedback is mixed: guests praised the breakfast buffet and bar food, but others found breakfast mediocre or overpriced and noted limited menus or brusque service.

Related guest reviews

10

kevin

24 Sept 2024

·

Stayed 3 nights

NICE AND FRIENDLY STAFF, BUT BREAKFAST CLOSES AT 9 AM ON MONDAY SO WAS A LITTLE INCONVENIENCED THERE BUT EVERYTHING ELSE WAS GREAT.

8

Marvin

20 Jun 2025

·

Stayed 4 nights

Nothing exceptional about the property. Close to lite rail. Service in dining facility great during breakfast but lacking in lunch and dinner. Limited menu items.

8

Gabriela

8 Jun 2025

·

Stayed 2 nights

Location was great and safe. Ladies at the front desk were incredibly friendly and helpful. Room was perfect. Only complain would be that the beds and pillows just atent very comfortable, and the breakfast is widly overpriced for mediocre food.

8

Patricia

30 Jul 2024

·

Stayed 2 nights

I enjoyed my stay but I would like for Hilton Hotels to offer at least one free buffet breakfast to their guest or give a senior discount to seniors. I am a senior and seniors do not eat that much. I think $34 is way to much for a breakfast buffet considering what you pay for the high cost to stay at the Hilton. I did not get my points added to my Hilton Honors account because I booked through a third party. I was disappointed in that. I was in Jersey City, NJ on a bereavement.

8

Chayah

2 Feb 2025

·

Stayed 2 nights

The front desk was delightful. I wouldn't suggest dining in their restaurant. The wait staff (Kat) is rude and unwelcoming. The silver lining to my experience with the waitstaff was that I discovered some great sushi restaurants within a few blocks of the hotel. The room was lovely but the bathtub needs to be refinished, it was in disrepair.

10

Francis

10 Feb 2024

·

Stayed 1 night

Easy parking and no extra charge for in and out. Nice sized suite and excellent breakfast buffet. We'll be back.

10

Aaron

24 Dec 2024

·

Stayed 3 nights

Great food , great staff ,

10

Mike

1 Aug 2023

·

Stayed 2 nights

Fantastic amenities, food at the hotel bar top notch. Stayed for a work trip and would definitely stay again. Walking distance to PATH makes this super convenient for trips into Manhattan

10

Hilda

9 Oct 2023

·

Stayed 1 night

The hotel was nice and clean, the breakfast that was included in my rate was good. Housekeeper Thelma was lovely and very accommodating. The only thing was the free wifi service, it was terrible and that made very difficult to work. They told me they were updating the system but I believe it is perhaps a trick so you but the paid premium wifi….hopefully it gets sorted. Other than that, very nice stay and service.

10

Gina

16 Feb 2024

·

Stayed 1 night

Our stay at DoubleTree was amazing, everything was perfect. The room was clean and the breakfast was spectacular. I want to give a special shoutout to the young lady that works at the front desk named Jessica. She’s so personable, kind, professional, and pleasant. Jessica is one of the nicest people I’ve ever met. This company needs to give a manager position because she’s the best.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$192
February	US$199
March	US$235
April	US$300
May	US$316
June	US$344
July	US$477
August	US$304
September	US$422
October	US$366
November	US$280
December	US$389

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $441	18 $355	19 $485
20 $358	21 $523	22	23 $706	24 $489	25 $418	26 $404
27 $331	28 $413	29 $418	30 $395

Su	Mo	Tu	We	Th	Fr	Sa
				1 $381	2 $377	3 $377
4 $296	5 $385	6 $377	7 $377	8 $377	9 $377	10 $707
11 $295	12 $315	13 $384	14 $384	15 $384	16 $395	17 $396
18 $385	19 $360	20 $385	21 $384	22 $388	23 $384	24 $391
25 $293	26 $351	27 $384	28 $385	29 $435	30 $524	31 $613

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Junior Suite, 2 Double Beds

Premier Suite, 2 Double Beds

Junior Suite, Accessible, Bathtub

Junior Suite, with Bathtub, Accessible

Junior Suite, 1 Queen Bed

Junior Suite

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed

Suite, 1 King Bed with Sofa Bed, Corner

Suite, 1 King Bed, City View, Corner

Junior Suite, Accessible (Roll-In Shower)

Premier Suite, 2 Double Beds, City View

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Hotel & Suites Jersey City

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Prices for upcoming dates