Holiday Inn Express Hotel & Suites Albuquerque - North Balloon Fiesta Park by IHG

Friendly staff, clean, quiet. Great location.

Newly remodeled except for the first floor rooms which are closed off and still working on. The finished ones are beautiful. Nice job of remodeling. Breakfast is great!

We were assigned a room that was occupied. We entered on someone sleeping.

Staff was great during check in. We got into the room. Air conditioner was not working. Smelt really bad. Carpets were not vacuumed. Crumbs all over the place. Bed had hair in it. Like someone just sat on the bed and gave themselves a hair cut. The wood floors were so dirty. I used a clorox wipe and it was picking up dirt and hair. Front desk had to replace the battery on the wall so the digital screen would work. That didn't work. Elevators broke during the arrival. Thankfully we only stayed one night. This place use to very clean. Hope once the construction is completed it's back to being neat and clean.

Was not cleaned right there were cockroaches in the room.. hair in the boiled eggs