Is parking available at the property?

Yes, free self-parking is available on-site.

Is breakfast offered at the hotel?

Yes, a complimentary breakfast is included for guests.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 15.00 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features does the hotel offer?

The property includes step-free entrances and wheelchair-accessible facilities in public areas and rooms.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Albuquerque, approximately 0.4 miles from Rio Grande Trail, 2.2 miles from the University of New Mexico, and 3.0 miles from Albuquerque Convention Center.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, which is accessible from 9 AM to 9 PM.

SureStay Hotel Albuquerque Midtown

Average nightly price at SureStay Hotel by Best Western Albuquerque Midtown by month, last 12 months (USD)
Month	Average price
January	US$69
February	US$71
March	US$77
April	US$80
May	US$82
June	US$76
July	US$70
August	US$67
September	US$66
October	US$105
November	US$68
December	US$68

What guests think

At SureStay Hotel by Best Western Albuquerque Midtown, many guests highlight friendly, accommodating staff and generally comfortable, often clean rooms at a reasonable price, but experiences vary due to frequent noise complaints and mixed impressions of the surrounding area.

Cleanliness ranges from spotless to subpar, with reports of dirty floors, odors, and occasional pests, and some rooms need maintenance (e.g., TV issues, creaky tubs, warped floors, AC noise). Facilities include an indoor pool and hot tub with variable cleanliness and temperature and occasional closures; parking can be tight, there is no elevator, and pet relief areas are limited. Breakfast feedback is mixed, from satisfying hot options to cold or limited items and a small, crowded area. Expect a budget-friendly stay with warm service, variable cleanliness, and basic amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There is an indoor pool and hot tub, but guests often report variable cleanliness, cold water, weak jets, or occasional closures. Parking can be tight and the property has no elevator; pet relief areas are limited.

Related guest reviews

6

Michelle

2 May 2024

·

Stayed 1 night

Hardly room for rv over 26ft.

2

Martin

9 Jun 2025

·

Stayed 1 night

The pool and hot were very dirty

8

Amanda

17 Jun 2025

·

Stayed 2 nights

Hotel was good. It was clean and staff was friendly. Pool and hot tub was good just the jets weren’t powerful.

8

Sandra

25 Oct 2023

·

Stayed 1 night

The pool is freezing

6

Dominique

21 Jun 2025

·

Stayed 1 night

The hotel is okay, we had a loud dog barking in a room next to us the entire night. The pool and hot tub also need to be cleaned and updated. Overall okay

6

Eric

9 Oct 2023

·

Stayed 2 nights

Was during balloon festival so maybe was busier then normal but parking was limited

8

Candy

15 Oct 2024

·

Stayed 1 night

Pet friendly but no place to bring dog outside to go to washroom. Signs everywhere saying do not let pets in this area all around property but no alternatives offered

8

Lorrie

20 Mar 2023

·

Stayed 1 night

The hotel looks to have remodeled. Which is great however, the hot tub wasnt work but not a dealbreaker. The pool was dirty looking. In our room the blow dryer didnt work and the lock on the door was missing. The door locked but the lock on the inside of the room was missing. The tub was super sqeaky. However, it was clean and everything looked redone.. There is a $150 deposit required at check in. The breakfast in the morning was okay.. It was a full hot breakfast.. The staff was nice and professional..

8

Amanda

19 Jun 2025

·

Stayed 1 night

The hotel was extremely clean, possibly the cleanest hotel I've stayed in. The pool was pretty chilly. The breakfast was okay, but the biscuits were pretty hard and crunchy. Having fruit at breakfast would have been a great addition. The staff was very friendly, quick, and helpful. The stay was quiet and the beds were comfortable. Note: no elevator.

6

Marisela

28 Jun 2025

·

Stayed 2 nights

Place was mid nothing fancy. Hot tub and pool dirty. Room floor very dirty, found trash and a condom. Just beware of your surroundings

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Cleanliness

Cleanliness is inconsistent: many found rooms very clean, while others reported dirty floors, odors (smoke or urine), soap scum, and occasional pests such as ants or bed bugs.

Related guest reviews

4

Sarah

23 Mar 2025

·

Stayed 1 night

Our hotel room had a wavy floor that felt like it might collapse at any moment. I was hopeful when I saw hard floors that they would be clean; I hate carpets in hotel rooms. I had brand new socks, and walking from the bathroom to the bed, they were already dirty! Gross! The shower leaked AND CREAKED! People ran up and down the halls screaming profanities at all hours of the night and were BLASTING music. (I'm a music lover, so someone enjoying their music doesn't bother me) This was at an extremely disrespectful level and probably couldn't get any higher. I am also pretty sure that the people doing this stuff were living there. If you have tenets a dozen to a room, you probably shouldn't put a family on vacation right across the hall from them. It was nice to be at a place that served breakfast, but there was nowhere to sit. We did get some ice water and the taste of the water was rancid. I'm not sure if it had been sitting there for weeks or what. There were also people walking around the parking lot late at night and just a few blocks over we saw hard drug use right on the street corner. I would NEVER stay here again!

2

Mayra

21 Sept 2025

·

Stayed 2 nights

The water temperature wasn’t working and when I told the front desk she said “sorry”. The floors were so dirty that in a couple of steps my child’s socks were already black.

2

Ashlee

6 Nov 2023

·

Stayed 1 night

Our first room had bed bugs. We have a pic to submit

2

Angela

7 Jan 2025

·

Stayed 1 night

This property was dirty. The shower and tub had soap scum all over like it hadn’t been cleaned, the TV was broken, the hair dryer didn’t work, the bed was not comfortable. Called the front desk as soon as I arrived to tell them about the issues and they couldn’t decide where they would move me. Gave me three different room numbers and none of them would work so they couldn’t change the room. Wouldn’t stay here again.

10

SHERRY

23 Jun 2025

·

Stayed 1 night

Property was very clean and rooms were extremely clean, beds were very comfortable.

10

Davonna

2 Sept 2024

·

Stayed 2 nights

Very clean rooms and friendly staff

2

Robbin

1 Jul 2024

·

Stayed 1 night

The hallways smelled like urine. The room was clean. Not all the plugs worked in the room. Sheets on the fold out couch had not been changed and were dirty. When ot rained the gutter outside my window qas broke ao all the water drained on our unit and started flooding in our room. The staff ended up moving us to another room which was a lesser room. The whole hotel was extremely hot. Lobby halls and the pool. We have not been compensated for anything. Hopefully tomorrow when the manager comes in may e something will be compensated.

4

Emily

12 Jul 2025

·

Stayed 1 night

Will not stay again. Our room smelled like urine. Floors are very cheap vinyl that have had water damage. Almost felt like you had to wear your shoes the whole time. Bedding with light stains. Towels were dirty - I let the front desk know and their response was thank you for letting us know. No offer for new towels. Also, there are fee discrepancies - first the front desk said it’s because I booked through Expedia, then the front desk said it’s because it’s SureStay and all fees for Best Western aren’t the same. At the end of the day I don’t mind what the fee is just make it consisted on all platforms. The paper in our room was also stating pet fees were cheaper than what we were charged.

8

Amanda

19 Jun 2025

·

Stayed 1 night

The hotel was extremely clean, possibly the cleanest hotel I've stayed in. The pool was pretty chilly. The breakfast was okay, but the biscuits were pretty hard and crunchy. Having fruit at breakfast would have been a great addition. The staff was very friendly, quick, and helpful. The stay was quiet and the beds were comfortable. Note: no elevator.

6

Marisela

28 Jun 2025

·

Stayed 2 nights

Place was mid nothing fancy. Hot tub and pool dirty. Room floor very dirty, found trash and a condom. Just beware of your surroundings

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Rooms

Rooms are generally comfortable, sometimes spacious, and can be quiet despite the freeway; however, guest noise is common and some rooms show wear, with issues like creaky tubs, warped floors, AC noise, and TV problems.

Related guest reviews

8

Dodici

22 Feb 2024

·

Stayed 1 night

Liked being able to use the pool and hot tub. Area was quiet despite being near the highway. The room had no closet.

8

Karen

26 Jun 2025

·

Stayed 1 night

One night stay on a road trip. We arrived just as it was becoming dark, and we were there to sleep. The mattress was good, and the ventilation was good. It looks like an old hotel got a thick coat of paint, to hide its former sins. Hehe! It was fine. We left at 5am, and at checkout, we were offered to take away the free breakfast, which we declined. We appreciated the offer.

8

Scott

7 Oct 2024

·

Stayed 3 nights

Room was fine and clean. Very noisy at times.

8

Lester

27 Jun 2025

·

Stayed 1 night

The beds were clean, but every step I took in my room caused the metal liner on the bottom of my bed to make a noise. The rails on the stairs were sticky.

10

Lisa

29 Apr 2024

·

Stayed 1 night

I stayed one night while traveling, and chose SureStay hotel based on price and pet friendliness. I reserved a room through Hotels.com about 30 minutes before checking in. The check in manager was friendly and recommended a good pizza place. The lobby was clean, smelled nice and was spacious. It was a clean, comfortable, quiet room. Hot shower and good water pressure. Microwave, mini fridge, coffee pot, and desk. The breakfast was satisfying, and had hot eggs, sausage, biscuits, gravy, waffles, etc. There was a nice outside area for pets. I didn't use the pool or exercise room, but nice to have had the option. I would stay here again

6

Rose

21 Jul 2024

·

Stayed 1 night

Got a room with two queens. It was definitely two full size beds not queen. Also the ac in our room make a sound like door opening every time the unit shut off. Had to change the settings so the fan wouldn’t turn off. Will not be back.

6

Celeste

14 Sept 2025

·

Stayed 1 night

Room was clean, beds were comfy. AC worked really well. The area was sketchy and people were seriously partying at like 5 in the morning. Really loud and thin walls.

4

Donald

9 Jan 2025

·

Stayed 1 night

Staff was very friendly and helpful. Calling the room to check on any problems. TV had bad reception. The reset they came and performed did not correct the problem till the next morning. Room location was next to outside entrance and also the pool. Water plumbing from other rooms and sources was disturbingly loud inside the room. Hall lights were visible thru door gaps from inside. Sound proofing techniques could improve room comfort.

10

Karen

18 Apr 2025

·

Stayed 1 night

The room was surprisingly quiet even though it is next to the freeway

10

Alejandro

2 Jun 2025

·

Stayed 3 nights

Spacious Room, double king beds, perfect for the family.

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Service

Service is frequently praised as friendly, helpful, and accommodating, with smooth check-in and follow-up calls; a few guests noted slow responses or unresolved issues.

Related guest reviews

10

Adel

26 Jun 2025

·

Stayed 1 night

The staff was amazing. Fresh cut fruit was a nice touch to the breakfast.

8

Vincent

5 Dec 2025

·

Stayed 1 night

Courteous staff, comfortable room.

8

Larry

15 Jul 2025

·

Stayed 3 nights

Friendly staff

8

Mary

18 Feb 2025

·

Stayed 6 nights

It was a fine place to stay for the reasonable price. The breakfast was good everyday. We stayed for 6 nights. There were some noisy guests for 2 of the nights, but the staff did their best to get them to quiet down. Staff was kind and helpful. We would probably stay again the next time we visit family in ABQ.

8

Morris

8 Apr 2025

·

Stayed 3 nights

The nicest thing about this property is the staff....Customer service

10

Esmeralda

13 Jul 2025

·

Stayed 1 night

Excellent staff

10

Eduardo

21 Jul 2024

·

Stayed 2 nights

Run great organized clean and friendly staff. Exceeded expectations

10

Benjamin

29 Sept 2025

·

Stayed 2 nights

Great property and wonderful staff

10

Fabian

18 Jun 2025

·

Stayed 1 night

the staff was so friendly and helpful.

10

David

19 Jun 2025

·

Stayed 1 night

The place was excellent and check in was quick and easy

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Location

Convenient off the highway for getting around, but the immediate area feels industrial and sketchy to some, with visible homeless activity and occasional road or parking-lot noise.

Related guest reviews

8

Brian

4 Oct 2023

·

This SureStay was really clean, plenty of parking, and overall very good. It's exactly what we needed driving across the country with a dog and all our stuff. Plenty of security cameras (all perfectly placed) and external lights made the property feel safe. The only downgrade is that the hotel is located on the outskirts of Albuquerque. Which means more homeless can be seen around the hotel than other high end hotels located near downtown area. But like I said, we still felt safe and clean staying here.

8

Michael

18 May 2024

·

Stayed 1 night

Very clean and friendly staff. The location is right off of the highway which is difficult to navigate during the rush hour.

8

Devan

10 Jun 2024

·

Stayed 2 nights

Hotel was great but lots of homeless near by hotel wa great for it’s location

6

Ceres

19 Oct 2023

·

Stayed 3 nights

Okay hotel in a very industrial-like area, just next to a very noisy highway

6

JENNIFER

20 May 2025

·

Stayed 1 night

The room was not bad but it was not good either. Not super clean not super dirty. It was very noisy. Loud highway on one side loud parking lot on the other. People in the parking lot off and on all night. Loud people on both sides of our room and the person upstairs stomping across the floor at 4:00 AM. The area does not feel safe due to the homeless population. I will not be staying there again.

8

Cheryl

4 Sept 2023

·

Stayed 1 night

not easy turn into property from main road heading north. Driving to find property was a bit confusing.

6

Celeste

14 Sept 2025

·

Stayed 1 night

Room was clean, beds were comfy. AC worked really well. The area was sketchy and people were seriously partying at like 5 in the morning. Really loud and thin walls.

10

Jamie

19 May 2025

·

Stayed 3 nights

It may look like a rough area but I can honestly say I always feel safe when I stay at this hotel. Very nice staff very friendly! The swimming pool good use some remodeling. Also so much needed light. But it’s a very nice place to stay

8

robert

19 Oct 2023

·

Stayed 1 night

Very conveniently located

10

Uyen Nguyen

11 Jul 2024

·

Stayed 1 night

Clean room, great location.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: some enjoyed hot items and variety, while others found it mediocre or cold with hard biscuits, limited fruit or yogurt, and a small/crowded area.

Related guest reviews

10

Adel

26 Jun 2025

·

Stayed 1 night

The staff was amazing. Fresh cut fruit was a nice touch to the breakfast.

10

Bonnie

4 Jun 2025

·

Stayed 1 night

It was newer condition and clean. The breakfast was very nice. The rates were higher than any other hotels of our 5 state road trip.

8

Frederic

27 Oct 2025

·

Stayed 2 nights

Nice clean Hotel, good location. The breakfast was nothing to be excited about.

8

Mary

18 Feb 2025

·

Stayed 6 nights

It was a fine place to stay for the reasonable price. The breakfast was good everyday. We stayed for 6 nights. There were some noisy guests for 2 of the nights, but the staff did their best to get them to quiet down. Staff was kind and helpful. We would probably stay again the next time we visit family in ABQ.

8

Kimberlee

3 Mar 2025

·

Stayed 1 night

Nice to have a pool and hot tub ... Price was not bad either ... Breakfast could have been a little better though...

10

Lisa

29 Apr 2024

·

Stayed 1 night

I stayed one night while traveling, and chose SureStay hotel based on price and pet friendliness. I reserved a room through Hotels.com about 30 minutes before checking in. The check in manager was friendly and recommended a good pizza place. The lobby was clean, smelled nice and was spacious. It was a clean, comfortable, quiet room. Hot shower and good water pressure. Microwave, mini fridge, coffee pot, and desk. The breakfast was satisfying, and had hot eggs, sausage, biscuits, gravy, waffles, etc. There was a nice outside area for pets. I didn't use the pool or exercise room, but nice to have had the option. I would stay here again

8

Patricia

28 May 2024

·

Stayed 1 night

It was a nice place for the price. We just needed a clean room to spend then night passing through Albuquerque and we found it here. Nothing fancy but exactly what we needed. And the breakfast was good.

6

Jessica

26 Mar 2023

·

Stayed 1 night

Definitely do not have any expectations when choosing this hotel. Staff was not super friendly but not rude. Hotel smelled. We had no hot water in our sink. The sink faucet sprayed everywhere. The brrakfast was less then mediocre. The eggs, sausage and gravy were cold. Biscuits hard as rocks. The orange juice was mostly water. There was no coffee even after i alerted staff to make more. The pool area and pool were very nice and taken care of.

6

Jena

3 Jun 2025

·

Stayed 2 nights

NICE STAFF! Great Breakfast!!

8

Amanda

19 Jun 2025

·

Stayed 1 night

The hotel was extremely clean, possibly the cleanest hotel I've stayed in. The pool was pretty chilly. The breakfast was okay, but the biscuits were pretty hard and crunchy. Having fruit at breakfast would have been a great addition. The staff was very friendly, quick, and helpful. The stay was quiet and the beds were comfortable. Note: no elevator.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $188	9 $286	10 $286
11 $94	12 $84	13 $78	14 $78	15 $70	16 $78	17 $92
18 $78	19 $77	20 $77	21 $71	22 $76	23 $78	24 $76
25 $77	26 $77	27 $76	28 $75	29 $77	30 $72	31 $78

Su	Mo	Tu	We	Th	Fr	Sa
1 $75	2 $76	3 $77	4 $76	5 $71	6 $77	7 $76
8 $71	9 $70	10 $71	11 $71	12 $71	13 $77	14 $78
15 $71	16 $71	17 $72	18 $72	19 $71	20 $77	21 $77
22 $71	23 $71	24 $71	25 $71	26 $70	27 $78	28 $78
29 $71	30 $71

SureStay Hotel by Best Western Albuquerque Midtown

Prices for SureStay Hotel by Best Western Albuquerque Midtown

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible

Standard Room, Multiple Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave (Larger Room;With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Bathtub

Guest reviews of SureStay Hotel by Best Western Albuquerque Midtown

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about SureStay Hotel by Best Western Albuquerque Midtown

Prices for upcoming dates