Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additionally, elevators are available for ease of access.

What is the location of the property in relation to key landmarks?

The hotel is located in the historical district of Bernalillo, within a 15-minute drive of Balloon Fiesta Park and Sandia Casino. It is 1.1 miles from Plein Air New Mexico Gallery and 1.6 miles from Rio Grande.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests to enjoy.

What are the policies for guests staying with children?

Up to 2 children aged 18 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per night, and advance request is required for availability.

Holiday Inn Express Albuquerque N - Bernalillo Hotel

Average nightly price at Holiday Inn Express Albuquerque N - Bernalillo by IHG by month, last 12 months (USD)
Month	Average price
January	US$107
February	US$112
March	US$112
April	US$122
May	US$147
June	US$137
July	US$115
August	US$118
September	US$125
October	US$181
November	US$126
December	US$111

What guests think

Across recent reviews of Holiday Inn Express Albuquerque N - Bernalillo by IHG, guests frequently praise the friendly, accommodating staff, consistently clean, comfortable rooms, a varied, well-stocked breakfast, and a convenient location near roads, restaurants, and local attractions.

Common complaints include thin walls and hallway noise, inconsistent hot water, and HVAC units that were noisy or struggled to heat or cool rooms. Several reviews also mention a rough or dim parking lot and a tricky entrance road, plus facility hiccups like a cold pool, one elevator causing waits, and laundry machines or supplies not always available. A sensible pick for an overnight stop or Balloon Fiesta base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There’s an indoor pool and hot tub, but several reviews note the pool water is cold and the single elevator causes waits. Parking/driveway conditions are rough or dim in spots, and laundry machines/supplies can be inconsistent.

Related guest reviews

10

Dennis

2 Jun 2023

·

Stayed 1 night

The stay was great. The check in host was very polite, friendly and helpful. The breakfast host was extremely friendly and helpful and made sure everything was to our satisfaction and the food was very good. The bathrooms could use a little caulk around the edges especially by the toilet and tub. The tub didn't drain very well but we reported it to the check out clerk and he wrote it down. The entry driveway need a lot of attention pretty ruff. Over all it was a great stay and would stay again.

6

Patricia

9 Oct 2023

·

Stayed 1 night

Room was roomy and comfortable but didn't like waiting for the one and only elevator. Pool was freezing cold at 71F, but that's industry standard according to front desk person, which according to subsequent research, is not standard at all. Hot tub was really nice. Dryer didn't dry suit after 48 minute cycle. Lots of food options and gas stations close by.

8

Keven

17 Nov 2023

·

Stayed 2 nights

Hotel was decent, but only had 1 elevator for everyone caused long wait times. The indoor pool was nice but water temperature was freezing, don’t think they used any heat for the pool. Breakfast was ok.

4

Adriana

13 May 2023

·

Stayed 1 night

Pool was extremely dirty, and spa not working

8

Nancy

25 Jul 2023

·

Stayed 1 night

Great hotel breakfast with best hot cinnamon rolls, convenient location, but frig needs replacing & parking lot h needed repairs.

6

Gina

15 Aug 2023

·

Stayed 1 night

Washer and dryer didn’t work. Room keys had to be reactivated then difficult to work.

10

Harold

5 Aug 2024

·

Stayed 1 night

Nice, clean hotel to stay with the family. Large parking lot. Indoor pool area was nice. Room was clean. Breakfast area was nice.

10

Jose

21 Apr 2024

·

Stayed 1 night

Hotel is a little older style, but it’s in great condition and very clean. Staff was friendly and very helpful. Parking was limited as 2 Hotels share the Parking Lot, and if you show up later you’ll have to find parking at the Walgreens across the street which is a bit sketchy.

6

John

1 Apr 2025

·

Stayed 3 nights

Parking was limited and dark

6

Jarma

10 Jul 2025

·

Stayed 1 night

Laundry is really expensive and they did not have enough quarters on hand in order to do one load needing $12.00 in quarters. Everything else was fantastic.

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Cleanliness

Most guests describe rooms and common areas as very clean. A smaller number reported odors or missed details, such as smoke smells, hallway odors, or items left behind.

Related guest reviews

4

Bing

5 Jan 2023

·

Stayed 19,356 nights

Overall environment of the hotel condition was satisfactory. However, the bed sheet was not clean. I even saw a blood-like spot on the sheet.

8

Selena

19 Jul 2024

·

Stayed 1 night

Room was very clean, property as well. We traveled for my sons appointment, just disliked our room smelt like cigarettes even tho it was non-smoking. My son has asthma so it didn’t settle with him well :(

10

Tanya

11 Nov 2025

·

Stayed 1 night

Room was clean. Staff was friendly. Location was convenient. Breakfast was good.

10

Christy

9 Feb 2024

·

Stayed 1 night

Very clean and comfy

4

Kami

9 Nov 2025

·

Stayed 1 night

The entire 3rd floor smelled like you were walking into an animal barn. We notified the front desk and they stated they knew and they were trying to find something to cover the smell up there but it smelled horrid. On top of the smell you had kids running up and down the hall and slamming doors till about 11:30-midnight. I have stayed at this hotel several times and never had it as bad!

10

Paola

19 Oct 2024

·

Stayed 8 nights

Great hotel! I enjoyed my stay and I felt safe the whole time. The rooms were very comfortable and clean

10

Tammy

11 Aug 2025

·

Stayed 1 night

Dining room very clean. Staff was even cleaning top of pictures. Very nice staff.

10

Amadeo Valdez,

20 May 2024

·

Stayed 2 nights

Very clean room. Good breakfasts too. The staff were very nice too.

8

Gabe

5 Sept 2023

·

Stayed 1 night

The property looked to be in great condition, and the staff was extremely friendly. Everybody else in my group had extremely good luck with their rooms, but unfortunately in my room, the shower was broken and there were somebody’s dirty socks underneath the beds and by the window. Those are minor issues for me and wouldn’t stop me from coming back.

8

Shelby

13 Nov 2025

·

Stayed 1 night

The hotel was clean and convenient. Nothing stood out.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable—often spacious with good beds—but multiple reviews cite thin walls/hallway noise and intermittent in-room issues like weak or missing hot water, noisy or underperforming HVAC, and occasional TV or plumbing problems.

Related guest reviews

10

Alena

13 Apr 2025

·

Stayed 2 nights

We stayed on the top floor. However, if someone stumps on the floor next door or drops something, beds viabrate like there is an earthquake. Someone was

4

Stacy

28 Jun 2024

·

Stayed 1 night

I chose this property because of the name and reputation. The TV would not turn off and it took two visits from the repairman to fix it, sort of. Our channel choices were limited. The air conditioner was not working properly so our room was uncomfortably warm. They looked at the unit and said there was nothing they could do and when we asked to be moved to another room we were told they were sold out and could not move us.

4

ALICE

25 Nov 2024

·

Stayed 4 nights

The room was overall fine and the bed was comfortable, but the floors and walls are thin! My four day stay was wholly interrupted every morning before 8am with either construction on the roof or unusually loud guest and staff in the hallways. Major interrupted sleep, so I’m very cranky. I would not stay here again.

6

Curtis

13 Oct 2024

·

Stayed 1 night

TV did not receive signal.

10

Dottie

13 Oct 2025

·

Stayed 1 night

Everything was very nice and clean. The A/C unit was noisy. The staff was friendly and courteous.

4

Brian

5 Jan 2025

·

Stayed 3 nights

Two of the three nights we didn’t have hot water and the water was luke warm at best on the third night. Staff had no solution and offered the “hotel is full” might be the problem. Our room was next to an exit and you could hear the door opening and closing all night. Staff was friendly and breakfast was good just can’t get past the hot water issue.

4

Vasudev

7 Oct 2024

·

Stayed 2 nights

The property did have hot water and the issue was never fixed during our stay

10

Cynthia

24 Apr 2024

·

Stayed 1 night

Noisy, very thin walls.

6

Erin

30 Nov 2025

·

Stayed 1 night

When we went to take a shower in the morning, there wasn’t enough water pressure to take a shower. We were only driving home that day, but would have been a big deal otherwise.

8

Jeremy

21 Nov 2025

·

Stayed 1 night

Room was comfortable and the bathroom was clean, all things you expect in a hotel

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Service

Staff are frequently praised as friendly, accommodating, and responsive, especially at breakfast. Some guests experienced frustrations with key cards, special requests, or unclear deposit/hold communications.

Related guest reviews

10

Jane

26 Jul 2025

·

Stayed 2 nights

This is our go-to place when passing through. Staff is always helpful and friendly. Room was clean and fresh, as always.

8

Dawn

4 Sept 2025

·

Stayed 1 night

Property was convenient and clean with wonderful staff willing to share any information you may need while visiting the area

10

Joan

16 Nov 2024

·

Stayed 4 nights

We arrived for our stay after an early snowstorm in the area. This hotel was hit with electrical issues. The manager and staff remained calm and inviting as they worked out the technical problems and helped incoming guests feel welcome. Nice place and more importantly nice management and staff!

4

Florina

25 Nov 2025

·

Stayed 3 nights

Well, I’m so upset because since I got there my key from the room, it will not work. I have to go down like three times since the beginning into the last day I went, but besides that everything was good.

4

Raleigh

17 Dec 2022

·

Stayed 1 night

Overall pretty good but when we checkin they ask for a credit card for $50 deposit. Told we would get credit back next day? Watch out they took the $50 and did NOT credit back account! We had to call Chase and put a hold on the charge. This isn’t right, all the hotels on this trip credited next day but for this one.

10

Ann

25 Oct 2025

·

Stayed 1 night

Excellent service, friendly staff

10

Mary

15 Apr 2025

·

Stayed 3 nights

We were very happy with this facility and it met all of our needs. Front desk was friendly and competant, eager to meet our requests and gave recommendations for places to eat. The room was clean and attractive. The breakfast was excellent all three mornings we were there with plenty of seeting space and fresh delicious food. Irene went above and beyond to make us feel welcome and remembered us day to day. She circulated the dining room chatting and always smiling. We would recommend your location to everyone.

10

Beverly

24 Nov 2024

·

Stayed 1 night

The two ladies that checked us in were so nice and gave us excellent dinner suggestions.

10

Patricia

20 May 2025

·

Stayed 6 nights

I choose this hotel whenever I come to visit. The staff is always friendly and helpful. Nice rooms, good breakfast. However, the billing isn't upfront seems unhonest. You debited my account full amount without informing me how much or you were even doing it in the first place. This happened 2xs in 1 visit!

6

Kimberly

28 Apr 2025

·

Stayed 1 night

Had to ask for extra blankets twice, finally went down to get them. Cot was not available either, they seemed short staffed

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Location

Convenient to highways, nearby restaurants, and area attractions. Several guests found the entrance road hard to navigate and mentioned the surrounding area or parking felt rough or sketchy.

Related guest reviews

10

Janet

11 Oct 2025

·

Stayed 5 nights

Nice place for families - daily breakfast was great, with large dining area. Rooms are good size, location great and close to many attractions. Very friendly staff. Ample parking.

8

Travis

10 Jul 2023

·

Stayed 1 night

The room and hotel itself was good however the surrounding area appreared unsafe.

8

Rose

8 Feb 2024

·

Stayed 1 night

Hard to find the entrance

10

Tanya

11 Nov 2025

·

Stayed 1 night

Room was clean. Staff was friendly. Location was convenient. Breakfast was good.

10

Darrel

28 Mar 2025

·

Stayed 2 nights

Room was clean. Hotel was conveniently located off of I-25 between Albuquerque & Santa Fe. The drive down the lane to the hotel was a bit sketchy, but no big deal.

10

Barbara

12 Apr 2025

·

Stayed 2 nights

It's a great hotel to stay at. Convenient for shopping, restaurants, and casinos.

8

Sharon

7 Mar 2023

·

Stayed 2 nights

The hotel is behind Days Inn. Holiday Inn Express is actually use the same enter side road, but there is only sign said; Dead end. Missing a street sign; Enter to Hampton Inn.

8

Carla

8 Apr 2025

·

Stayed 1 night

Was in transit going home from the holidays. The entrance is not very intuitive and I missed the signs so I circled around a bit.

8

John

30 Dec 2025

·

Stayed 1 night

Friendly staff, clean areas, comfy bed. Decent breakfast. Conveniently located to town and main roads. Nice for overnight stay.

10

Maria

2 Aug 2024

·

Stayed 3 nights

The staff is frendy and professional. Our room was clean and comfortable and stocked with all the basic necessities. We were lucky to be staying on the 3rd floor. The rest of our family was staying on the 2nd floor and they did not have the same experience as we did with their rooms. Also, make sure you park your vehicle as close to the front door as possible, ours was vandalized by homeless people who linger around the perimeters of the hotel.

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AI-generated summary based on recent guest reviews

Dining

Breakfast draws strong praise for quality, variety, and attentive hosts; early options were provided during the Balloon Fiesta. Fresh‑ground coffee and hot items are highlighted.

Related guest reviews

10

Janet

11 Oct 2025

·

Stayed 5 nights

Nice place for families - daily breakfast was great, with large dining area. Rooms are good size, location great and close to many attractions. Very friendly staff. Ample parking.

10

Jane

31 May 2025

·

Stayed 1 night

We were greated by friendly staff. The hallways, and our room, smelled fresh and pleasant. Breakfast was tasty, they had biscuits and gravy! The coffee machine prepared coffee, while you wait, from fresh ground beans. I would definitely stay here again.

10

Albert

6 Sept 2025

·

Stayed 4 nights

Stay was really nice. Great breakfast choices!

10

xavier r

28 Mar 2025

·

Stayed 1 night

Breakfast tacos for breakfast is something different. And I like it.

10

James

10 Jan 2025

·

Excellent breakfast and wonderful staff.

10

Justin

16 Dec 2024

·

Stayed 1 night

Very friendly staff, best breakfast with everything you could imagine. Bakery style cinnamon rolls. Turkey Sausage, egg white omelettes, green chili, pancakes, teas, juice, bacon (pork) , yogurt, milk, bagels, biscuits, English muffins, oatmeal with toppings and cereal! The rooms are bright and not dreary. Of course coffee and teas, beautiful dinning room with plenty of seating! I would definitely stay again and recommend to anyone visiting the area! Better than Santa Ana Casino hotel!

10

Tanya

11 Nov 2025

·

Stayed 1 night

Room was clean. Staff was friendly. Location was convenient. Breakfast was good.

10

Misty

27 Oct 2025

·

Stayed 1 night

Breakfast was amazing! Service was excellent and rooms were cleaned

10

Merryl

16 Aug 2024

·

Stayed 1 night

Holiday Inn Express really impressed me because of its pleasant andknowledgeable staff, easy-to-use technology, and, most of all, the excellent breakfast. This is the first place that I’ve seen that had tasty low-cholesterol options (a veggie omelet and turkey sausage and a do-it-yourself pancake machine that produced fluffy fresh pancakes in one minute!

10

Tysheba

25 Jul 2023

·

Stayed 3 nights

Very nice people. Great breakfast! Would definitely stay here again 😊

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $121	2 $114	3 $95	4 $119	5 $107	6 $135	7 $176
8 $107	9 $109	10 $114	11 $175	12 $189	13 $249	14 $214
15 $103	16 $100	17 $98	18 $98	19 $98	20 $114	21 $114
22 $103	23 $95	24 $103	25 $103	26 $107	27 $118	28 $109
29 $104	30 $95

Su	Mo	Tu	We	Th	Fr	Sa
		1 $95	2 $96	3 $94	4 $121	5 $123
6 $105	7 $95	8 $100	9 $104	10 $96	11 $109	12 $111
13 $104	14 $95	15 $100	16 $96	17 $95	18 $107	19 $109
20 $101	21 $91	22 $92	23 $93	24 $97	25 $115	26 $111
27 $108	28 $93	29 $95	30 $94	31 $95

Holiday Inn Express Albuquerque N - Bernalillo by IHG

Prices for Holiday Inn Express Albuquerque N - Bernalillo by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed, Accessible (Comm, Mobility, Access Tub)

Suite, 1 King Bed with Sofa Bed

Standard Room

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Mobility, Access Tub)

Room, 1 King Bed, Accessible (Communications, Mobility, Roll-In Shower)

Guest reviews of Holiday Inn Express Albuquerque N - Bernalillo by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Albuquerque N - Bernalillo by IHG

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