Americas Best Value Inn Greenbush Albany

Our key card never worked, every time we needed to get back in our room, we would have to get someone from the front desk to let us in and they were less than friendly about it.

My room was recently redecorated with new fixtures and painted. A mini fridge and microwave was provided in addition to the cable tv and free wifi.

Absolutely filthy. Something that looked like melted chocolate ice cream all over the inside of the refrigerator. Smelled like mold & I couldn’t breathe. Black hairs all over the toilet (looked like public hairs) soap dishes in bathroom rusted & rotted, a piece of the bathroom sink counter was missing. Moldy shower curtain. We pushed the furniture in front of the door for safety because the lock was broken & there were people hanging out outside all night

My main issue was the TV. I reported that there was no signal, so the receptionist came and reconnected the cable. I still found that most of the channels had no signal. The next week, I stayed there again in a different room. There I had many times as many channels working, so something went uncorrected in the first room.

Shower head was almost detached from the wall. It was very difficult to get the shower temperature regulated- water was scalding.

Under featured. No coffee maker, glasses missing, etc.

Found it very disturbing we reserved a non smoking room to walk in and be surprised it wasn't and had been smoked in. You can even see it on the back of the door badly yellowed. It was so late there was no way to change rooms, so we put on masks and dealt with it even though we are both allergic. Eight hours later we were up getting ready for the day and didn't like the looks of the shower so we skipped on that. There was a couple arguing and seeming to live there that we felt unsafe with. I went looking for the ice machine and it was in an obscure hallway with building materials in it. The bottom of the machine is rusted from the leaking pool of water under it. Sorry but I will never be back to this location again.

CLEANINESS VERY POOR , BATHROOM SINK BROKEN , CIGGRETTE SMELLS FROM ROOM EVEN NO SMOKING ROOM WAS BOOKED , DOOR LOCK WASN'T WORKING , KEY CARD WAS NOT WORKING , ROACHES WERE ON FLOOR ,BED SHEET HAS HOLE BY CIGGRETTE BURN ,TERRIBLE EXPERINCE

Place was super dirty and very dated. Room hadn’t been swept in weeks with a lot of dirt and debris on the floor. Bathroom was not clean, had previous renters hair on sink. We understand the rent was cheep but should be able to sweep and clean between guests. Would not recommend. But on the bright side the Heat/AC, TV & Sinks worked.

I have a ton of pictures of this place. Filthy walls, toilet would not flush, no hot water, smelled terrible, bed where very hard and smelled dirty. Absolutely disgusting. Worst hotel I have ever been in. Nothing like the pictures.

Dirty

Upon checking in we were given a room that personal scooters and a tote filled with someone’s personal items and icy water. Cigarette butts and used condoms outside our door. Once we opened the room we were greeted with the smell of smoke and weed. The blankets had burn holes and stains of an unknown source. The bathroom was filled with mold. The garbage can had garbage in it … condom wrappers. This room was straight out of a horror movie. The mouse droppings , the non working heat.. I couldn’t even stay and took my loss of money. Please for the love of god DO NOT STAY HERE!

Absolutely filthy. Something that looked like melted chocolate ice cream all over the inside of the refrigerator. Smelled like mold & I couldn’t breathe. Black hairs all over the toilet (looked like public hairs) soap dishes in bathroom rusted & rotted, a piece of the bathroom sink counter was missing. Moldy shower curtain. We pushed the furniture in front of the door for safety because the lock was broken & there were people hanging out outside all night

The photos online are not what you get, very run down! Very dirty!

I didn't like the fact the room smelled like smoke. The dead bees on the floor. Not hot water in the evenings and the hot water knob just krpt turning around and you couldn't turn down the hot burning water. Bees around the door way as you walked into the room. Outlets that were melted from a electrical fire and never changed. The TV wasn't working half the time we were there. We ended up leaving a day earlier than planned because of the conditions. I do not recommend this establishment for anyone to stay at. Shouldn't be on the list to be available for guests. Also no continental breakfast was available either.

We reserved a no smoking room. The room we were given reeked of smoke. There were cigarette burn holes in the bedspreads. There was mold growing on the walls. It was so disgusting we left. I couldn’t even imagine sleeping there.

Place looked nothing like what the pictures advertised. Run down. Cockroaches in the room. Terrible place.

CLEANINESS VERY POOR , BATHROOM SINK BROKEN , CIGGRETTE SMELLS FROM ROOM EVEN NO SMOKING ROOM WAS BOOKED , DOOR LOCK WASN'T WORKING , KEY CARD WAS NOT WORKING , ROACHES WERE ON FLOOR ,BED SHEET HAS HOLE BY CIGGRETTE BURN ,TERRIBLE EXPERINCE

Basic room but clean and the price was right.

Price was great. You get what you pay for. It appears that this location is used for long term housing for folks. Non-smoking room smelled of smoke. Had to get a different room. Room was clean as was bath room. TV control was horrible. Not sure who to blame on that. Couldn’t access channels listed in lineup. Noisy neighbors. AC sounded like a dump trunk when it kicked on. Bed was situated on a tin can base. Made “hollow” can sounds when I rolled over. Very very few amenities (although none were really listed). Only one chair in room. Might be suitable for a single person, but the wife wasn’t too happy.

My room was recently redecorated with new fixtures and painted. A mini fridge and microwave was provided in addition to the cable tv and free wifi.

Not slipping noisy

It was a place to sleep and shower

My main issue was the TV. I reported that there was no signal, so the receptionist came and reconnected the cable. I still found that most of the channels had no signal. The next week, I stayed there again in a different room. There I had many times as many channels working, so something went uncorrected in the first room.

Old motel that needs a great deal of up-dating.

Shower head was almost detached from the wall. It was very difficult to get the shower temperature regulated- water was scalding.

Property is dated but the staff is friendly and were accommodating. Seemed like maybe there were some long-term guest/residents in the facility, and it felt like perhaps they were a little shady. Otherwise, decent location.

Bare bones stay. Clean enough but rough - new vinyl plank floor but chipped and worn dresser, night stands. Good enough for a more inexpensive stay but definitely no frills

Manager was very good to me.,,

Room was very clean and staff very friendly. The room could just use an update of the furniture, but def not a deal breaker.

Very poor service, room was sm

Our key card never worked, every time we needed to get back in our room, we would have to get someone from the front desk to let us in and they were less than friendly about it.

"Maintenance" walked in on me, no knock. I wasnt doing anything bad but there was issue with room next to mine and he was called into work. Should have knocked to make sure I was dressed or worse. But he just keyed in room.

We booked for a week for business. They started after the first night claiming they needed to do an "inspection", on day 3 they asked if we were leaving soon? We paid for a week! Don't bother putting out the "do not disturb" sign cause they either knock or use their key card to enter anyway.

There was no working phone number for this hotel. Red flag #1. Luckily, despite not being able to call and arrange a late check-in, management kindly and quickly accommodated us after we had driven for twelve hours. At this price point, there were so many options that I'm sure would've been a million times better near Albany. Pictures did not capture the complete neglect of the property. And nothing could have prepared us for such filthy conditions. Walls covered in mysterious smears, splashes, stains in every inch of the space. Blankets with cigarette burns. Unswept, unmopped (a previous guest's disposable contacts were still on the floor of the bathroom). Smelly. Shower temp was inconsistent. AC worked--but looked like it had been through a war. Housekeeping does come in your room to make the beds and replace towels. They have an unusual practice of taking the trash out of everyone's rooms and just setting it in front of their doors. That's the scene we came home to after being at a music festival all day: Trash bags in front of each hotel room like some weird evil Bizarro Santa had stopped by while we were gone. The bags were still there when we left the next morning. It seemed most guests were long-term, down on their luck residents. We come from rural WV so are no strangers to living amongst a marginalized & underserved population so with all this and when the mobile food pantry came to deliver we weren't shook as somebody maybe coming from the suburbs would be.

Great and helpful management. The property is quite old, but has everything you need and is a good deal given the low cost

My main issue was the TV. I reported that there was no signal, so the receptionist came and reconnected the cable. I still found that most of the channels had no signal. The next week, I stayed there again in a different room. There I had many times as many channels working, so something went uncorrected in the first room.

Quite. Safe. Housekeeping daily. Good manager.

Nothing. As soon as we pulled in and saw certain activities, puls how the room looked. We left and found another place to stay

Best value for money in Rensselaer area. It is located by the main road which is connected to highways and freeways.

Great value for the price. Safe and Clean.

There was no working phone number for this hotel. Red flag #1. Luckily, despite not being able to call and arrange a late check-in, management kindly and quickly accommodated us after we had driven for twelve hours. At this price point, there were so many options that I'm sure would've been a million times better near Albany. Pictures did not capture the complete neglect of the property. And nothing could have prepared us for such filthy conditions. Walls covered in mysterious smears, splashes, stains in every inch of the space. Blankets with cigarette burns. Unswept, unmopped (a previous guest's disposable contacts were still on the floor of the bathroom). Smelly. Shower temp was inconsistent. AC worked--but looked like it had been through a war. Housekeeping does come in your room to make the beds and replace towels. They have an unusual practice of taking the trash out of everyone's rooms and just setting it in front of their doors. That's the scene we came home to after being at a music festival all day: Trash bags in front of each hotel room like some weird evil Bizarro Santa had stopped by while we were gone. The bags were still there when we left the next morning. It seemed most guests were long-term, down on their luck residents. We come from rural WV so are no strangers to living amongst a marginalized & underserved population so with all this and when the mobile food pantry came to deliver we weren't shook as somebody maybe coming from the suburbs would be.

This property isn’t safe for families. The property has suspicious individuals living there who approach you in the parking lot.

Absolutely filthy. Something that looked like melted chocolate ice cream all over the inside of the refrigerator. Smelled like mold & I couldn’t breathe. Black hairs all over the toilet (looked like public hairs) soap dishes in bathroom rusted & rotted, a piece of the bathroom sink counter was missing. Moldy shower curtain. We pushed the furniture in front of the door for safety because the lock was broken & there were people hanging out outside all night

Property is dated but the staff is friendly and were accommodating. Seemed like maybe there were some long-term guest/residents in the facility, and it felt like perhaps they were a little shady. Otherwise, decent location.

Found it very disturbing we reserved a non smoking room to walk in and be surprised it wasn't and had been smoked in. You can even see it on the back of the door badly yellowed. It was so late there was no way to change rooms, so we put on masks and dealt with it even though we are both allergic. Eight hours later we were up getting ready for the day and didn't like the looks of the shower so we skipped on that. There was a couple arguing and seeming to live there that we felt unsafe with. I went looking for the ice machine and it was in an obscure hallway with building materials in it. The bottom of the machine is rusted from the leaking pool of water under it. Sorry but I will never be back to this location again.

Quite. Safe. Housekeeping daily. Good manager.

Good value for the money. Stayed here on our bicycle ride along the Empire State Trail, the hotel is a very short and flat ride from the trail. The grocery store is a short bicycle ride from the hotel, and the store has a bicycle stand.

I didn't like the fact the room smelled like smoke. The dead bees on the floor. Not hot water in the evenings and the hot water knob just krpt turning around and you couldn't turn down the hot burning water. Bees around the door way as you walked into the room. Outlets that were melted from a electrical fire and never changed. The TV wasn't working half the time we were there. We ended up leaving a day earlier than planned because of the conditions. I do not recommend this establishment for anyone to stay at. Shouldn't be on the list to be available for guests. Also no continental breakfast was available either.