Is parking available at the hotel?

Yes, valet parking is available on-site for a fee of USD 85.00 per day.

What type of breakfast is offered and what are the serving hours?

Continental breakfast is available daily from 6:00 AM to 11:00 AM for a fee of approximately USD 40.12 per person.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 250 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request, but are subject to availability and may incur additional charges.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is provided for a surcharge of USD 273 per vehicle (one-way) and is available 24 hours.

What accessibility features are available for guests with disabilities?

The hotel offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Additional features may include elevators and accessible bathrooms.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in New York, just steps from Columbus Circle and 2 minutes by foot from Central Park. It is 0.4 mi from Broadway and 0.6 mi from 5th Avenue.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool. The operational hours may vary, and the pool is available seasonally.

What are the hotel's policies for guests staying with children?

Children are welcome at the hotel. There is no minimum age for children to stay for free.

Are extra beds or cribs available at the hotel?

The hotel offers rollaway beds for a fee of USD 95.00 per day, subject to availability. Advance request is recommended.

Mandarin Oriental, New York Hotel Accommodation

Average nightly price at Mandarin Oriental, New York by month, last 12 months (USD)
Month	Average price
January	US$924
February	US$955
March	US$1,054
April	US$1,333
May	US$1,540
June	US$1,399
July	US$1,502
August	US$1,020
September	US$1,618
October	US$1,520
November	US$1,564
December	US$1,724

What guests think

Reviews of Mandarin Oriental, New York highlight exceptional service, striking Central Park and skyline views, and a convenient Columbus Circle location, while also noting the property shows age in places and prices for stays and dining can be high.

Rooms can be spacious and comfortable, but some guests reported smaller or dated layouts and a lack of in-room coffee or tea. Cleanliness is generally strong, though a few noted lapses like missed toiletries or dirty windows. Dining and room service are well liked, with occasional slow service or waits. Best suited to travelers who value refined hospitality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Spa treatments receive strong praise, but many guests note the property feels dated and in need of upgrades.

Related guest reviews

10

DOMINIC YUE KEI

2 Jul 2024

·

Stayed 3 nights

Exceptional service, amazing view of the city, helpful staff, very clean, very convenient location. Good food at the lounge. Property well maintained although signs of aging are visible (eg some of the carpets in lower foyer) and there was an odd smell in the hallway. Overall an excellent experience; would return in the future.

10

Eva

7 Dec 2024

·

Stayed 2 nights

Staff were excellent, Yarisol in particular. comfortable room with great view of NYC; outstanding spa.

2

Darin

7 Aug 2024

·

Stayed 3 nights

Staff unfriendly both at front door and reception. Pool has only a couple chairs to sit at. Interior alarm to our room went off took an hour to shut it off at 3 am. No apologies from hotel or compensation.

8

Paulo

7 Dec 2024

·

Stayed 2 nights

Old property.

10

Kirsten

10 Mar 2025

·

Stayed 3 nights

Spacious, fanatastic service. Hotel is aging but aging well!

10

john

19 Jan 2024

·

Stayed 2 nights

Staff was very nice and accommodating. My wife did a few of the spa treatments and said they were the best she ever had.

8

Carlos

14 Jul 2024

·

Stayed 3 nights

There is a slight imbalance in the current value proposition, as the property will very soon require a facelift.

10

Michael

7 Oct 2024

·

Stayed 1 night

Nice hotel in NY. Wonderful view from the breakfast / restaurant area from 35th floor to Central Park. Rooms are nice. Old coffee machine on demand (but no nespresso). Massage very good but very expensive (above 300 dollars!) airport to jfk 280 dollars. Overall hotel needs some Restauration. Spa only accessible if you book a massage. Nice hotel to go at a price

8

Ali

13 May 2023

·

Stayed 2 nights

Time to upgrade rooms, lobby, restaurant Requires better dining options Good location

8

bernard

10 Sept 2024

·

Stayed 3 nights

The hotel is a little bit old, will need some renovation

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews describe very clean rooms and public spaces, with a few reports of lapses such as hairs in bathrooms, unrefilled toiletries, dirty windows, or hallway odors.

Related guest reviews

4

Yana

20 Jan 2025

·

Stayed 2 nights

Spotty service, attitudey staff, waaaay overpriced for current state of hotel. only nice aspect is the view. but windows dirty so even that

10

DOMINIC YUE KEI

2 Jul 2024

·

Stayed 3 nights

Exceptional service, amazing view of the city, helpful staff, very clean, very convenient location. Good food at the lounge. Property well maintained although signs of aging are visible (eg some of the carpets in lower foyer) and there was an odd smell in the hallway. Overall an excellent experience; would return in the future.

10

Patricia

5 Mar 2024

·

Stayed 3 nights

Great service, clean, well appointed rooms. Great views and great room service!!

10

Irvin

9 Aug 2024

·

Stayed 1 night

Close to Central Park. Great views. Clean and spacious. Great service.

10

Danielle

18 Aug 2025

·

Stayed 3 nights

Cleanliness and staff were amazing. Would stay again

10

Ekaterene

19 Feb 2023

·

Stayed 1 night

Friendly, clean, fast service

10

Susan

12 Jan 2024

·

Stayed 1 night

Beautiful property. Well maintained. Excellent staff and lounge. No complaints at all.

10

Alexis

16 Feb 2025

·

Stayed 3 nights

This hotel was amazing. The room was just as pictured and extremely clean. The service was impeccable and I was truly impressed. I would stay here again.

6

Gwladys

21 Nov 2024

·

Stayed 1 night

Old amenities. Hairs in sink in bathroom. Body wash bottle not refilled. Mostly old amenities… not updated room

10

Xinxin

21 Apr 2024

·

Stayed 5 nights

Pros: Spacious and clean room. Fantastic views of the Hudson River and NYC skyline. Convenient location close to Central Park, Lincoln Center, Carnegie Hall, shopping and great restaurants. Lovely staff. Cons: none

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AI-generated summary based on recent guest reviews

Rooms

Rooms can be spacious and comfortable, but others are described as small or dated, and many reviews note the absence of in-room coffee or tea; views are a frequent highlight.

Related guest reviews

6

Debra

13 Feb 2024

·

Stayed 1 night

Pros: Liked the location and view Cons: Room was dated. Pillows were too HUGE to sleep on No coffee in the room Room wasn’t ready at 3pm as promised

8

PIK YU

23 Aug 2024

·

Stayed 6 nights

Nice view in the room.

4

RABINDRANATH

25 Jun 2025

·

Stayed 5 nights

No coffee machine in the room! And incredibly over-priced. Will never stay there again!

10

Morgan

24 Aug 2025

·

Stayed 3 nights

One of the best properties in NYC I’ve stayed in. Service was excellent and the room was very comfortable and spacious.

6

Alexander

6 May 2024

·

Stayed 1 night

The room was not up to the standards for the hotel of this category and price. This room would be great at Marriott. It was small, irregular shape, poorly decorated, didn’t have a coffeemaker or even teabags. You can’t compare it with Ritz or even good Hyatt.

10

Michael

7 Oct 2024

·

Stayed 1 night

Nice hotel in NY. Wonderful view from the breakfast / restaurant area from 35th floor to Central Park. Rooms are nice. Old coffee machine on demand (but no nespresso). Massage very good but very expensive (above 300 dollars!) airport to jfk 280 dollars. Overall hotel needs some Restauration. Spa only accessible if you book a massage. Nice hotel to go at a price

10

Franck

30 Jul 2025

·

Stayed 6 nights

Very nice hotel with great staffs dedicated to its clients. The rooms are spacious and staff is client dedicated which is greatly appreciable. We will for sure return with pleasure to this beautiful place.

6

koste

13 Jan 2023

·

Stayed 19,369 nights

No coffee and tea facilities in my room and proper restaurant in the hotel

10

ALLAN

17 Feb 2025

·

Stayed 4 nights

The suites, staff, and views were amazing!

10

Xinxin

21 Apr 2024

·

Stayed 5 nights

Pros: Spacious and clean room. Fantastic views of the Hudson River and NYC skyline. Convenient location close to Central Park, Lincoln Center, Carnegie Hall, shopping and great restaurants. Lovely staff. Cons: none

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as warm, attentive, and proactive, including thoughtful celebration touches; however, some reviews cite delays, unfulfilled promises, unfriendly interactions, or checkout frustrations.

Related guest reviews

10

Tamra

29 Dec 2023

·

Stayed 3 nights

The service was beyond incredible. Thank you!

4

Yana

20 Jan 2025

·

Stayed 2 nights

Spotty service, attitudey staff, waaaay overpriced for current state of hotel. only nice aspect is the view. but windows dirty so even that

10

LAVERNE

25 Mar 2025

·

Stayed 3 nights

Our recent stay at the Mandarin was truly delightful. The service was impeccable, our room comfortable and tastefully appointed. You can’t beat the location on Columbus Circle. It was the perfect venue for a celebration weekend.

4

jaime

4 Jan 2023

·

Stayed 19,360 nights

Dated property, below average service level for this segment.

10

joel

30 Jul 2024

·

Stayed 1 night

The stay was amazing. Staff treats you like royalty they escort you around and smile at you - so kind. The hotel and views are remarkable.

10

Paul

29 Jun 2025

·

Stayed 2 nights

What a great experience!! The staff are courteous, extremely polite, and very helpful!!

10

Michael

31 Aug 2025

·

Stayed 4 nights

Me and my significant other have stayed at the Plaza/St. Regis/Ritz Carlton and 5 star hotels all over the planet. This was by far the best service/view/experience/food I’ve ever had. There’s Luxury and then there’s Mandarin Oriental Luxury.

10

Gerilyn

25 Jun 2025

·

Stayed 1 night

Exceptional service and the staff are friendly. The room service was excellent and we asked for late check out because our flight was later and we decided to stay in room since it was raining hard outside and the person who brought our room service brought us a complimentary espresso later on and a little snack so sweet gesture. I will stay here again

10

Grace

19 Jan 2025

·

Stayed 1 night

They went above and beyond to make my birthday special. They were able to get me reservations for venues outside of the hotel that was unable to book for myself. The staff was gracious and kind.

10

Jennifer

10 Aug 2025

·

Stayed 2 nights

Best service, stunning views, and a place I’ll keep coming back to.

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AI-generated summary based on recent guest reviews

Location

Central Columbus Circle location near Central Park and major venues, with many appreciating easy access and wide city or park vistas.

Related guest reviews

10

Koichi

4 Nov 2024

·

Stayed 4 nights

Best location!

10

LAVERNE

25 Mar 2025

·

Stayed 3 nights

Our recent stay at the Mandarin was truly delightful. The service was impeccable, our room comfortable and tastefully appointed. You can’t beat the location on Columbus Circle. It was the perfect venue for a celebration weekend.

10

Fang

6 Jul 2025

·

Stayed 3 nights

Location and service

10

Irvin

9 Aug 2024

·

Stayed 1 night

Close to Central Park. Great views. Clean and spacious. Great service.

10

Chris

27 Aug 2024

·

Stayed 7 nights

Great location, amazing staff

10

Ono

16 Mar 2024

·

Stayed 3 nights

All staff were super attentive and great. I’d stay again and highly recommend to anyone. Surprisingly quiet in busy spot. Can’t beat the location and views.

10

Michael

11 Dec 2022

·

Stayed 1 night

Great location with unbelievable views from the Hudson to Central Park. The staff was top notch.

8

Payal

5 May 2023

·

Stayed 3 nights

Great Location! Staff was very nice and always helpful and smiling.

10

Dr. Tammy

24 Jun 2023

·

Stayed 4 nights

Very easy to get to the Appel room for a tv taping. I could access from the hotel.

10

Xinxin

21 Apr 2024

·

Stayed 5 nights

Pros: Spacious and clean room. Fantastic views of the Hudson River and NYC skyline. Convenient location close to Central Park, Lincoln Center, Carnegie Hall, shopping and great restaurants. Lovely staff. Cons: none

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AI-generated summary based on recent guest reviews

Dining

Lounge and room service are well liked, but prices are high, breakfast value is questioned, and there are occasional waits or inattentive service.

Related guest reviews

10

DOMINIC YUE KEI

2 Jul 2024

·

Stayed 3 nights

Exceptional service, amazing view of the city, helpful staff, very clean, very convenient location. Good food at the lounge. Property well maintained although signs of aging are visible (eg some of the carpets in lower foyer) and there was an odd smell in the hallway. Overall an excellent experience; would return in the future.

10

Billy

18 Apr 2024

·

Stayed 1 night

Service was great. I just wish they had better breakfast options. 45 for eggs is just not it.

10

Patricia

5 Mar 2024

·

Stayed 3 nights

Great service, clean, well appointed rooms. Great views and great room service!!

8

David

15 Feb 2024

·

Stayed 1 night

We rarely spend this kind of $$$$ on hotels but enjoy doing so now and then. At the same price, THE FOUR SEASONS rooms are much more satisfying, more fully decorated and furnished. However, it is still very comfortable—as you’d hope—and our meals in Mo Lounge were satisfying, if extraordinarily expensive, you know, like there’s a $40 burger. If you know what you’re going to pony up and you’re ok with that, it’s a treat, though next time I look for a luxe experience I’ll easily pay half of what I did here! Staff is terrific, for the most part, through evening service at Mo Lounge was surprisingly inattentive. Took me awhile to get a glass of water.

6

Arlene

10 Feb 2023

·

Stayed 3 nights

My bedroom was very small and very dark with no view. The bathroom was good. Too many elevators to take to get to your floor. A long wait to get into the bar.

10

Michael

7 Oct 2024

·

Stayed 1 night

Nice hotel in NY. Wonderful view from the breakfast / restaurant area from 35th floor to Central Park. Rooms are nice. Old coffee machine on demand (but no nespresso). Massage very good but very expensive (above 300 dollars!) airport to jfk 280 dollars. Overall hotel needs some Restauration. Spa only accessible if you book a massage. Nice hotel to go at a price

10

Yana

14 Oct 2024

·

Stayed 3 nights

Loved it! Such an oasis in the middle of a busy city! Wonderful service and super nice staff. Especially front desk, mo lounge and service staff is top notch

8

Ali

13 May 2023

·

Stayed 2 nights

Time to upgrade rooms, lobby, restaurant Requires better dining options Good location

10

Michael

31 Aug 2025

·

Stayed 4 nights

Me and my significant other have stayed at the Plaza/St. Regis/Ritz Carlton and 5 star hotels all over the planet. This was by far the best service/view/experience/food I’ve ever had. There’s Luxury and then there’s Mandarin Oriental Luxury.

10

Gerilyn

25 Jun 2025

·

Stayed 1 night

Exceptional service and the staff are friendly. The room service was excellent and we asked for late check out because our flight was later and we decided to stay in room since it was raining hard outside and the person who brought our room service brought us a complimentary espresso later on and a little snack so sweet gesture. I will stay here again

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $2,908	2 $1,746	3 $1,937	4 $1,933	5 $1,934	6 $1,743	7 $1,746
8 $1,552	9 $1,940	10 $1,939	11 $1,940	12 $1,940	13 $1,842	14 $1,842
15 $2,617	16 $2,811	17 $2,908	18	19 $2,813	20 $971	21 $2,229
22 $1,940	23 $1,022	24 $1,972	25	26 $2,462	27 $1,970	28 $1,970
29 $1,831	30 $2,232

Mandarin Oriental, New York

Prices for Mandarin Oriental, New York

Monthly average prices

About this property

Location

Room options

Suite, 2 Bedrooms, River View (Hudson)

Suite, 3 Bedrooms (Central Park)

Room, 1 King Bed, Accessible (Bathtub with Grab Handles)

Central Park View, Premier Room, 1 King Bed, Park View

Room, 1 King Bed (Hudson View)

Family Suite, 3 Bedrooms (Central Park)

Family Room, Connecting Rooms, River View (Hudson)

Room, 2 Twin Beds (Hudson View)

Suite (Oriental)

Central Park View, Room, 1 King Bed, Park View

Suite (New York Skyline)

Presidential Suite

Central Park View, Premier Suite, Park View

Hudson River View, Suite

Central Park View, Premier Room, 1 King Bed, Accessible, Park View

Central Park View, Suite, Park View

Suite (5000)

Room, 2 Bedrooms (Central Park West)

Room, 2 Twin Beds, Accessible (Bathtub with Grab Handles)

Room, Connecting Rooms (Hudson River View, King Rooms)

Suite, 3 Bedrooms (5000)

Suite, 2 Bedrooms (Oriental)

Presidential Suite, 2 Bedrooms (Central Park West)

Guest reviews of Mandarin Oriental, New York

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Mandarin Oriental, New York

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $1,940	31 $1,842