Name: New York Marriott Downtown
Address: 85 West Street at Albany Street, Financial District, New York (and vicinity), New York, United States of America, New York (and vicinity), New York, US
Price range: US$243–US$1,170 per night
Rating: 8.63

What guests think

At New York Marriott Downtown, travelers praise the clean, comfortable rooms, friendly staff, and very convenient location near the World Trade Center and subways, while some note unexpected daily destination fees, pricey parking, and mixed dining quality.

Many mention great city or Hudson views and generally modern-feeling spaces, though a few found rooms dated, small, or noisy. Facilities include a gym, on-site restaurant/bar, and a connected Starbucks; occasional elevator hassles and confusing lift banks were reported. Overall, expect a practical base suited to exploring Lower Manhattan.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym and on-site restaurant/bar (with a connected Starbucks) are noted; several guests cite a mandatory daily destination fee with credits. Parking/valet is pricey and inconvenient for in-and-out, and elevator issues or confusing lift banks were reported.

Related guest reviews

8

Dean

20 Aug 2025

·

Stayed 2 nights

With the exception of the resort fee and expensive parking fee, we enjoyed our stay here. The hotel itself is very clean and the rooms are quite nice. The location is fantastic, very close to 911 memorial. Would definitely recommend.

8

Jocephyne

27 Aug 2025

·

Stayed 2 nights

Great stay! The 30$ a day destination fee was unexpected though and not worth it, I feel like that should’ve been optional.

6

Amy

9 Jul 2024

·

Stayed 2 nights

Overall nice, helpful staff in particular - Idriss, Omar & Leni . They made hotel great. And, Nice view, gym & location. Unfortunately, not impressed with the rest- this was not near my expectation of a Marriott hotel. I got stuck in an elevator that another guest got stuck in day before and it was not fixed. It was a scary experience and management did not seem concerned much. I still am waiting to hear from upper management to do something after speaking with the manager on duty after it happened. Ultimately, Leni got jammed door open and 3 of us in the elevator were free. We also were late to see Red Sox / Yankee game because of time to gather myself and family ; and address this traumatic experience. Wish all the employees there were as concerned and hospitable as Idriss, Omar & Leni. It would make for what I expect of a Marriott hotel.

10

Bintu

22 Aug 2025

·

Stayed 2 nights

this was perfect for a weekend trip! it didn't feel like a "budget" option, the hotel has a pretty modern design overall and includes a restaurant, bar, and gym which were all pretty nice. the room was very clean but the air was a bit stuffy, something to keep in mind if you're sensitive to that. the staff was really accommodating and the location was really convenient for us. i would definitely book again if i'm in the area.

10

Lauren

10 Dec 2021

·

Stayed 5 nights

The hotel was very clean, comfortable, and the bathroom in the room was super spacious. The only downside is the daily $25 fee that can be used at the restaurant; it forced us to eat/drink there so we wouldn’t lose the money.

10

Rikia

18 Apr 2023

·

Stayed 1 night

Great service! Valet pricey, but overall Great Stay!

8

Cynthia

20 May 2025

·

Stayed 2 nights

This property was close to subway #1 which made it easy to transfer from our hotel in the Times Square area. It was close to the Wall Street Hotel where we attended a family event. The 9/11 museum was a 6 minute walk away so we were able to squeeze in a visit. This Marriott’s elevators are confusing because half of the floors are served by one side elevators and the other half by the other side. They charge a $30 fee for no good reason because other than a gym they don’t seem to have any amenities. Instead they say you can have a $15 credit in the restaurant and $15 credit in the “store.” I kept looking for a store because I needed to buy stockings. There is no actual store. By “store” they were referring to some junk food snacks and sodas to the left of the lobby counter. Nothing useful or healthy that I would ordinarily buy. GRADE F for merchandising. It’s not like when you go to Japan and the hotels near the rail stations offer you all kinds of toiletries and cleaning supplies to make your stay better. Like all Marriotts the beds were comfy and shower heads were excellent.

8

Jeannie

13 Jan 2023

·

Stayed 3 nights

Over overall the hotel service was great. Your bell boys were great however the parking situation is horrible. The rate of the parking is extremely expensive and the fact that you have to pay $75 enough for the whole day if you have to leave with your car do you have to pay another $75 when you come back do you have to pay another $75 so it was not worth parking there when you needed to go back out and you were taking the risk of having to start the raid again also I should’ve had a choice to pay that $25 daily rate for tour traction drinks it should’ve been my choice I should’ve had to pay the $25 a day which also included laundry, which I never use that service. I never use none of the service with the exception of the drinks but again it should’ve been my choice and it shouldn’t of been something that had to be added to the service

6

Eric

23 Feb 2023

·

Stayed 2 nights

The hotel is “fine” if you need to stay downtown. But the walls are paper thin. I could hear my neighbor all night long. Every cough. Even the TV. It’s a very old building that the Marriott bought for this hotel. The elevator also broke for several hours. I had to walk down more than 30 flights to go to dinner. I would not stay here again. Much better Marriotts to choose from.

10

Heather

29 Jul 2025

·

Stayed 1 night

This was a clean hotel in the exact location that we needed. There is a restaurant and a Starbucks in the lobby. There is parking right behind the hotel. Very convenient. I think it’s really expensive for what it is. But it’s clean and the staff was very nice.

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Cleanliness

Cleanliness is frequently praised across rooms and public areas; housekeeping is often described as attentive. A few isolated issues arose, such as musty towels or a desire for deeper upkeep.

Related guest reviews

8

Allen

15 Jul 2025

·

Stayed 3 nights

Great location, convenient to the train station, enjoyed the gym, easy to find places to eat, and my family of 15 visiting New York loved our stay! Only cons- bed was small/not too comfortable & towels had a musty smell like they weren’t dried fully.

10

Adolfo Enrique

30 Nov 2024

·

Stayed 3 nights

Very clean and friendly

10

Samuel

26 Jun 2025

·

Stayed 1 night

Clean convenient and great service. Would definitely stay again

10

Cheryl

30 Nov 2025

·

Stayed 2 nights

Our stay was amazing !! The rooms are so clean, modern and spacious for NYC. The restaurants have great food and a super atmosphere!! We took the #1 train for $3 to get uptown. This is my go to in NYC.

10

Menchu

20 Jul 2025

·

Stayed 2 nights

The hotel was centrally located in the city, room was clean, staff were impeccably accommodating and helpful.

10

Daniel

12 Oct 2025

·

Stayed 3 nights

Clean room great staff

10

Brad

21 Dec 2021

·

Stayed 1 night

I stay at the NY Marriott Downtown and I am never disappointed! The staff are always friendly and helpful, the hotel is clean and comfortable. Could of used a little more hot water for my morning shower but other an than that it was another 10/10 stay!

10

Heather

29 Jul 2025

·

Stayed 1 night

This was a clean hotel in the exact location that we needed. There is a restaurant and a Starbucks in the lobby. There is parking right behind the hotel. Very convenient. I think it’s really expensive for what it is. But it’s clean and the staff was very nice.

6

temiymah

28 Dec 2024

·

Stayed 8 nights

Stay was decent. I wish it was more 4 star but it felt 3 star. Maybe improve cleanliness, upgrade bathrooms, get actual queen size beds instead of full size and don’t charge $30 dollar fee per day. Also the restaurant attached to it was convenient but mediocre. Staff was accommodating and nice! It’s just the facility needs a major upgrade!

10

paula

7 May 2024

·

Stayed 7 nights

The cleaning staff were absolutely amazing!!! We didn’t need use them everyday but went out of the way to make sure we were ok. Location is so convenient. Close to subway and nice restaurants. Close to Battery Park. Have stayed here twice and would stay again.

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Rooms

Guests often find rooms comfortable, some spacious for NYC, with notable city or Hudson views. Others mention dated decor or smaller layouts and occasional noise from street or thin walls.

Related guest reviews

10

Jennifer

17 Nov 2025

·

Stayed 2 nights

Room clean, insane views. Central ro everything

8

Luis

13 Aug 2024

·

Stayed 7 nights

Rooms are small for the price (understandably as limited space in manhattan). Property is older.

10

Alejandro

9 May 2025

·

Stayed 2 nights

Perfect location and quiet rooms.

10

Jacqueline

20 May 2025

·

Stayed 3 nights

The hotel is nice, clean, and in a wonderful area. I was able to check in early so it was perfect. The windows are thin, and I can hear every car, horn, loud motorcycle, etc.

8

Simone

5 Nov 2025

·

Stayed 1 night

Rooms are old and worn

10

Cheryl

30 Nov 2025

·

Stayed 2 nights

Our stay was amazing !! The rooms are so clean, modern and spacious for NYC. The restaurants have great food and a super atmosphere!! We took the #1 train for $3 to get uptown. This is my go to in NYC.

10

Suellen

17 Aug 2025

·

Stayed 1 night

The hotel was very nice, very clean, and we were able to check in early. The rooms were large for NYC and it was very convenient for many sites we were interested in.

6

Eric

23 Feb 2023

·

Stayed 2 nights

The hotel is “fine” if you need to stay downtown. But the walls are paper thin. I could hear my neighbor all night long. Every cough. Even the TV. It’s a very old building that the Marriott bought for this hotel. The elevator also broke for several hours. I had to walk down more than 30 flights to go to dinner. I would not stay here again. Much better Marriotts to choose from.

10

Zein

16 Jul 2024

·

Stayed 8 nights

Nothing beats the room views!

10

Jennifer

15 Dec 2023

·

Stayed 2 nights

Very nice, with a good breakfast and a great view of the Hudson from our room. It was very quiet in the room. We enjoyed our stay.

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Service

Service is widely described as friendly, accommodating, and efficient, with multiple mentions of helpful early check-in. A few guests reported rude interactions or poor management response in isolated cases.

Related guest reviews

10

Cindy

1 Apr 2025

·

Stayed 4 nights

I am amazed on how great this stay was. The staff was beyond friendly and helpful. The room was clean and comfortable. The thermostat broke one night and immediately they sent someone to fix it. The service was incredible. I traveled with my 9 year old, and husband, and this place was family friendly. Loved it! Would recommend.

2

Eric

26 Oct 2024

·

Stayed 2 nights

Terrible response from management when we needed to leave early because I was sick.

6

John

21 Dec 2024

·

Stayed 3 nights

Poor communication , rude check in and no explanation of resort fee. We were not aware about the breakfast cards that we prepaid for. What a scam

2

Susan

1 Sept 2023

·

Stayed 1 night

For a Marriott corporation who i worked for i am shocked how your customer service has failed. Its not about the money but it is about customer service which the Marriott downtown NYC is lacking. Reevaluate yiur staff Bill Marriott and stand up for your name.

10

Quynh

17 Aug 2025

·

Stayed 2 nights

Everything good, people here very nice and friendly I love it

10

Martin

6 Nov 2023

·

Stayed 2 nights

Staff was super friendly and helpful. Would definitely come back!

10

Cheryl

20 Jul 2025

·

Stayed 1 night

Great service

10

Lawrence Edward

17 Apr 2025

·

Stayed 2 nights

Staff were wonderful, and our room was nice and comfortable. Everything was very nice.

10

Jose

28 Jul 2025

·

Stayed 1 night

The check in was outstanding, I was early and the gentleman got me a room and was super quick and on point.

10

Tamie

12 Feb 2024

·

Stayed 1 night

The staff was fantastic! They let us check in early and even gave us an upgraded room with a view of the One World Trade Center. We will stay there again!

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Location

Repeatedly praised downtown location steps from the World Trade Center/9/11 Memorial, with easy subway access and walkability to dining and sights like Battery Park, Chinatown, and Little Italy. Suits travelers who prefer staying in the Financial District.

Related guest reviews

8

Dean

20 Aug 2025

·

Stayed 2 nights

With the exception of the resort fee and expensive parking fee, we enjoyed our stay here. The hotel itself is very clean and the rooms are quite nice. The location is fantastic, very close to 911 memorial. Would definitely recommend.

10

Kathleen

2 Jul 2024

·

Stayed 2 nights

Great hotel in Manhattan. Could walk to everything.

10

Celio

4 Dec 2023

·

Stayed 3 nights

Great location and excellent services

10

Judith

1 Aug 2025

·

Stayed 1 night

Great location, walked to little Italy and China town.

10

Benjamin

25 Jun 2025

·

Stayed 1 night

Hotel is convenient to everything we wanted to do

10

Vanaviaier

28 Mar 2024

·

Stayed 2 nights

LOCATION IS GREAT!!

10

Shanta

10 Apr 2024

·

Stayed 3 nights

Hotel stay was very pleasant. Walking distant is 5 minutes from the World Trade Center and 9/11 Memorial. There are shopping areas around that are 8-11 mins walking.

10

Gary

3 Aug 2025

·

Stayed 1 night

Great location for bisit

10

Isaac

25 Apr 2025

·

Stayed 4 nights

Great location! Right across the street from the 9/11 memorial and next to subway stations.

10

Rennan

29 May 2023

·

Stayed 1 night

Clean hotel next to World Trade Center memorial. A short walk to Battery park city.

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Dining

On-site dining is mixed: several guests found the breakfast or buffet low quality or poor value, while others enjoyed the restaurant’s burgers and some meals. Starbucks is connected; daily credits tied to the destination fee encourage on-property spending.

Related guest reviews

10

melanie

5 May 2024

·

Stayed 2 nights

The hotel was clean, well maintained, and easy to get to. There was a subway station right around the corner making it very easy to get around. Also, for a hotel restaurant, bill’s was actually very tasty.

10

Richard

3 Dec 2023

·

Stayed 2 nights

Location location location. Check in was smooth, staff always courteous and helpful. Restaurant Does serve best hamburgers and cold beer

10

Valerie

29 Jan 2025

·

Stayed 4 nights

Great hotel if you choose to be away from the bustle of Midtown. Great shopping around and dining options. Hotel charges a daily destination fee that pretty much forces you to consume food at their facilities that I feel is unnecessary. But it's a good place to stay in the FiDi

4

Ashwin

14 Jul 2023

·

Stayed 5 nights

I had paid for bed and breakfast in 5 star hotel rating. The staff at breakfast were rude and said that my breakfast is only item per person from breakfast menu and since I had paid for two people therefore I was only able to have two items only and get charged for other items. This if you have orange juice and coffee or toast that’s your two items done. Never experienced this type of service in 5 star hotel.

8

Bernadette

27 Jun 2025

·

Stayed 2 nights

The hotel was nice, modern and clean. The lobby was clean and pretty. The staff was polite, but not friendly. We got the package including the breakfast each morning...BIG MISTAKE! The food was buffet style, but the offerings were low quality, and made my and my daughters stomachs hurt so bad and we were fighting for the toilet. The coffee was even awful.. like seriously.. it's just coffee! We did not return the next morning, even though breakfast was already paid for, we didn't want to miss the show we were seeing that afternoon because we were stuck in the hotel bathroom again. So disappointing. Also when we checked out and asked the valet to bring our car out we were informed there would be a 30 minute wait. This was bad enough, but there was NOWHERE to sit. There were a few chairs in the lobby, but many people were standing and waiting for a around for their vehicles. All in all it was an acceptable hotel, just don't get the breakfast package, the hotel can't take it off once booked.. you've been warned!

6

Karla

18 Feb 2024

·

Stayed 1 night

It was good, the only thing I did not like was that breakfast was not included and buffet was $20 and not much to pick, only eggs homemade fries bread… not worth $20

6

Christopher

26 Aug 2025

·

Stayed 2 nights

This is a standard or middle of the road Marriott in downtown NY. It has very poor food service from the attached Bills Burger.

10

Lauren

10 Dec 2021

·

Stayed 5 nights

The hotel was very clean, comfortable, and the bathroom in the room was super spacious. The only downside is the daily $25 fee that can be used at the restaurant; it forced us to eat/drink there so we wouldn’t lose the money.

10

Jennifer

15 Dec 2023

·

Stayed 2 nights

Very nice, with a good breakfast and a great view of the Hudson from our room. It was very quiet in the room. We enjoyed our stay.

10

Heather

29 Jul 2025

·

Stayed 1 night

This was a clean hotel in the exact location that we needed. There is a restaurant and a Starbucks in the lobby. There is parking right behind the hotel. Very convenient. I think it’s really expensive for what it is. But it’s clean and the staff was very nice.

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Month	Average price
January	US$338
February	US$344
March	US$366
April	US$414
May	US$436
June	US$530
July	US$534
August	US$414
September	US$552
October	US$560
November	US$446
December	US$599

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $815	18 $502	19 $441
20 $377	21 $451	22 $1,170	23 $1,075	24 $980	25 $984	26
27 $688	28 $962	29 $1,122	30 $944

Su	Mo	Tu	We	Th	Fr	Sa
				1 $318	2 $370	3 $423
4 $374	5 $931	6 $971	7 $948	8 $798	9 $946	10 $1,019
11 $307	12 $451	13 $1,065	14	15 $519	16 $695	17 $806
18 $243	19 $647	20 $861	21 $849	22 $449	23 $512	24 $462
25 $307	26 $453	27 $764	28 $748	29 $449	30 $453	31 $963

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Monthly average prices

About this property

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