Name: The Mercer
Address: 147 Mercer Street, Cast Iron Historic District, New York, New York (and vicinity), New York, United States of America, New York (and vicinity), New York County, US
Price range: US$1,400–US$1,980 per night
Rating: 8.95

What guests think

Reviews of The Mercer highlight a standout SoHo location for shopping and dining, consistently warm, attentive staff, and generally comfortable rooms, with many appreciating quiet interiors, strong water pressure, and thoughtful boutique touches.

Guests like the lounge and bar, and the on-site restaurant often earns praise. Common drawbacks include smaller or stark rooms for some categories, occasional maintenance or heating issues, and inconsistent café or room service, with a few noting dated or worn areas. Overall, expect an upscale, intimate SoHo stay with urban convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the intimate lounge and lobby areas, and the on site bar and restaurant draw praise. The fitness room is noted as very small.

Related guest reviews

10

Anthony

15 Jul 2024

·

Stayed 4 nights

The best service and rooms and Italian restaurant

10

Jacqueline

19 Mar 2024

·

Stayed 1 night

5 ⭐️ all the way around! Accommodations, cuisine, cocktails and amenities- PERFECTION!

10

Claudia

16 Oct 2023

·

Stayed 2 nights

The Mercer Hotel in Soho is my absolute NEW favorite place to stay in New York City. This boutique hotel exudes luxury and charm in a prime Soho location. The rooms are exquisite, the service impeccable, and the central location is perfect for exploring the city. Excellent restaurant! Mercer Hotel offers a complete and unforgettable NYC experience.

10

Katherine

22 Sept 2023

·

Stayed 3 nights

Loved everything about The Mercer - fabulous studio room, welcome note from Manager, perfect location, quiet, helpful professional staff. Only issue, the coffee was not good and the service in the cafe a tad disorganized. The on-site restaurant Sartiano's was amazing though.

8

Christopher

23 Oct 2023

·

Stayed 4 nights

Nice stay at the Mercer. We do miss the Mercer Kitchen!

10

Martin

30 Oct 2023

·

Stayed 2 nights

Great location. Very small fitness center.

10

Katherine

10 Mar 2024

·

Stayed 2 nights

Great location. Nice lobby to hang in. Excellent bar. Comfortable rooms and super water pressure.

10

Linda

17 Nov 2024

·

Stayed 1 night

Lovely property, especially love the lounge and outside benches. Wonderful thoughtful staff.

10

Alexandre

31 Mar 2025

·

Stayed 5 nights

Room service is amazing and the rooms are extremely comfortable.

10

Brianna

1 Nov 2025

·

Stayed 1 night

Great location for walking or shopping and dining in SOHO. Beautiful room. Amazing service. We really enjoyed the restaurant as well.

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AI-generated summary based on recent guest reviews

Cleanliness

Most feedback describes the hotel as very clean with strong housekeeping. A few note wear or maintenance issues, such as shower tile needing attention, slight rundown areas, or occasional HVAC/plumbing problems.

Related guest reviews

8

petra

17 Dec 2023

·

Stayed 7 nights

Stayed at the Mercer many times and we love it. For the first time we didn't book the studio rooms (there weren't any left) and the queen size beds are really too small unless you're super in love or tiny. I think the mercer should rethink the bed sizes even in the lower category rooms. Other than that the hotel is wonderful, we love the design, its super clean, housekeeping is amazing and the bathroom is very nice with a nice shower (even though this time there were plumbing issues). I you wanna spend the money you should definitely stay there!

10

Daniel

10 Aug 2025

·

Stayed 1 night

The location one of the best parts of this hotel. You are steps away from luxury shops and restaurants. You have access to Zero Bond and a speak easy bar (located in the basement). The staff was very friendly and accommodating. The room was clean, beds were comfortable, and the space was pretty good.

10

Megan

9 Sept 2023

·

Stayed 2 nights

Beautiful boutique feeling hotel. Room was so clean and staff were helpful and very kind!

4

David

1 Sept 2024

·

Stayed 3 nights

Staff: Amazing. Genuinely friendly. Josh and Hassan are awesome. Hotel: blah. Dark, cold, gloomy, moderately unkempt. My room smelled horribly of smoke. The air didn’t work. It was also dark (poor lighting) and depressing. Fixtures might have been installed in the 1600s, but I know the hotel is not that old. Value: Way overrated. Paying for location not quality. I would recommend many of the other high-end hotels in the area that are both nicer and cheaper (Soho Grand, 11 Howard, etc.)

10

Shilpa

31 Oct 2023

·

Stayed 2 nights

Property and rooms/bathrooms are clean, quiet and perfect location.

8

Nancy

29 Oct 2024

·

Stayed 5 nights

The service at the café and room service was terrible. In both cases, they brought us our coffee and we had to wait for cream. Room Service they forgot the maple syrup. A Second set of utensils and we had to wait for cream until the coffee was warm. The room was showing signs of wear and the tile in the shower could’ve used a cleaner. The chairs in the café were so worn out they were uncomfortable to sit in.

10

Linda

30 Mar 2024

·

Stayed 2 nights

Love the Mercer! Our third stay at this lovely hotel. Very clean, elegant and responsive to our needs.

10

Claudia

5 Mar 2025

·

Stayed 3 nights

Great hotel. Very clean and safe. Staff is amazing, very attentive, super helpful and accommodating. Shout out to Travis (Concierge) for all his help in celebrating my birthday. You did an amazing job! Definitely would stay here for every trip to NYC!

6

andrew

17 Apr 2024

·

Stayed 5 nights

A little run down since we last stayed

10

Rovez

7 Aug 2023

·

Stayed 1 night

My wife and I truly enjoyed our time at the Mercer! The hotel was superior to any other hotel we have ever stayed at! The staff was extremely welcoming and the hotel grounds were impeccable. Throughout our stay, my wife commented on how comfortable the bed was and I agreed. The hotel was close to excellent restaurants, shopping, and a subway station within walking distance. Additionally, the hotel was so quiet internally and there was little to no street noise from cars and foot traffic. The Mercer is the place to stay if you're looking for a top tier hotel experience that doesn't include any of the Times Square noise, traffic, or foolishness. We highly recommend the Mercer and we will be returning!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often quiet, with strong shower pressure and deep bathtubs; some feel spacious. Several guests, however, found certain categories small or minimalist and dim, which may not suit all tastes.

Related guest reviews

8

petra

17 Dec 2023

·

Stayed 7 nights

Stayed at the Mercer many times and we love it. For the first time we didn't book the studio rooms (there weren't any left) and the queen size beds are really too small unless you're super in love or tiny. I think the mercer should rethink the bed sizes even in the lower category rooms. Other than that the hotel is wonderful, we love the design, its super clean, housekeeping is amazing and the bathroom is very nice with a nice shower (even though this time there were plumbing issues). I you wanna spend the money you should definitely stay there!

10

Brooke

28 Dec 2024

·

Stayed 3 nights

Incredible stay at The Mercer. We loved the super large rooms and customer service was top notch. Would not hesitate to recommend or stay again.

8

Kenneth

26 Dec 2024

·

The hallway is much too dark. Rooms are kind of stark.Could use some bright artwork.

8

Jane

21 Apr 2025

·

Stayed 3 nights

Rooms small and lack

6

deborah

5 Nov 2023

·

Stayed 1 night

This hotel is strange. It’s beyond minimalist. Modern, stark, not comfortable with ugly carpet. Feels like an office instead of hotel room. While that’s not my vibe, there are other issues. The heat doesn’t work and it’s November. The lights buzz. Didn’t know the switches have a dimmer that have to be turned up. The engineer brought a space heater! There is one in the hall too by the elevator. Weird for a modern hotel. The staff tries to please. the rooms have robes, slippers as expected for the px and goodies to greet you. That’s v nice but doesn’t make up for the room being uncomfortable and stark. The room door looks like it’s from an industrial warehouse.

10

Anne Lise

22 May 2024

·

Stayed 5 nights

Fantastic hotel, brilliant location and yet really quiet inside. Staff all friendly. Will stay again.

10

Charles

13 May 2024

·

Stayed 3 nights

Amazing hotel, privacy and calm in the heart of Soho. Double windows to insulate sound. Massive bathtubs. Love it always, and great new reno.

10

Katherine

10 Mar 2024

·

Stayed 2 nights

Great location. Nice lobby to hang in. Excellent bar. Comfortable rooms and super water pressure.

10

Jeffrey

6 Nov 2023

·

Stayed 2 nights

Front desk staff were wonderful, professional, gracious and fun to talk with. Room was great - everything you need. Excellent shower pressure and body spray, giant bathtub that filled quickly, Christian Liaigre’s interiors have withstood the test of time - your own modern artists loft in the middle of Soho in the beautiful Astor building. Can’t say enough about all the staff from the door people to the room attendants to the front desk staff. A wonderful memorable time!!

10

Alexandre

31 Mar 2025

·

Stayed 5 nights

Room service is amazing and the rooms are extremely comfortable.

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AI-generated summary based on recent guest reviews

Service

Service is a standout, with friendly, attentive teams and personalized touches. Some guests reported slow or disorganized café or in-room dining service.

Related guest reviews

10

Amy

14 Jul 2024

·

Stayed 4 nights

Fantastic hotel in the heart of SoHo. Excellent all around service

10

John

30 Aug 2025

·

Stayed 2 nights

From Tom on the overnight shift at the front desk to the day team as well (including the trainee with the glasses) everyone at the hotel was warm, helpful and kind. Sure, the rooms aren't huge, but how many suitcases do you bring anyway? The location can't be beat, and I love the fact the hotel name is nowhere to be found from the street.

10

John

25 Jul 2023

·

Stayed 1 night

-overall great but could use some minor upgrades considering the room prices -improve in room dining offering

10

Katherine

22 Sept 2023

·

Stayed 3 nights

Loved everything about The Mercer - fabulous studio room, welcome note from Manager, perfect location, quiet, helpful professional staff. Only issue, the coffee was not good and the service in the cafe a tad disorganized. The on-site restaurant Sartiano's was amazing though.

10

Julie

25 Oct 2024

·

Stayed 2 nights

Fantastic service and amazing location

10

David

25 Feb 2024

·

Stayed 1 night

Very good staff - happy and helpful

10

Lynn

29 Sept 2024

·

Stayed 1 night

Thank you for everything! It’s always a pleasure to stay at THE MERCER! Best hotel and the best service in NYC! 💓

8

Nancy

29 Oct 2024

·

Stayed 5 nights

The service at the café and room service was terrible. In both cases, they brought us our coffee and we had to wait for cream. Room Service they forgot the maple syrup. A Second set of utensils and we had to wait for cream until the coffee was warm. The room was showing signs of wear and the tile in the shower could’ve used a cleaner. The chairs in the café were so worn out they were uncomfortable to sit in.

10

katie

5 Aug 2023

·

Stayed 1 night

The most comfortable stay and service was unmatched! The Mercer truly take care of their guests. It felt like coming “home” instead of just going back to a hotel!

10

Claudia

5 Mar 2025

·

Stayed 3 nights

Great hotel. Very clean and safe. Staff is amazing, very attentive, super helpful and accommodating. Shout out to Travis (Concierge) for all his help in celebrating my birthday. You did an amazing job! Definitely would stay here for every trip to NYC!

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AI-generated summary based on recent guest reviews

Location

Prime SoHo setting close to shopping, dining, and the subway. Despite the central spot, interiors are generally quiet.

Related guest reviews

10

Richard

3 Sept 2024

·

Stayed 4 nights

One of the best hotels in the city. Always consistently good, with excellent service. Soho is a great part of the city and the Mercer is a perfect location.

10

John

30 Aug 2025

·

Stayed 2 nights

From Tom on the overnight shift at the front desk to the day team as well (including the trainee with the glasses) everyone at the hotel was warm, helpful and kind. Sure, the rooms aren't huge, but how many suitcases do you bring anyway? The location can't be beat, and I love the fact the hotel name is nowhere to be found from the street.

10

Emmy

27 Oct 2025

·

Stayed 2 nights

Fantastic hotel…perfect for shopping and restaurants. Highly recommend.

10

Amy

27 Feb 2025

·

Stayed 4 nights

Absolutely beautiful hotel in the best location in Soho! Excellent customer service, our room was well sized with beautiful views and all the amenities were there. Restaurant was amazing!

10

Shilpa

31 Oct 2023

·

Stayed 2 nights

Property and rooms/bathrooms are clean, quiet and perfect location.

10

Elizabeth

24 Dec 2024

·

Stayed 1 night

The hotel is beautiful, and the staff provides excellent service. It is situated on a lovely street.

10

Anne Lise

22 May 2024

·

Stayed 5 nights

Fantastic hotel, brilliant location and yet really quiet inside. Staff all friendly. Will stay again.

10

Brittany

9 Feb 2025

·

Stayed 2 nights

Great stay Amazing location

10

Rovez

7 Aug 2023

·

Stayed 1 night

My wife and I truly enjoyed our time at the Mercer! The hotel was superior to any other hotel we have ever stayed at! The staff was extremely welcoming and the hotel grounds were impeccable. Throughout our stay, my wife commented on how comfortable the bed was and I agreed. The hotel was close to excellent restaurants, shopping, and a subway station within walking distance. Additionally, the hotel was so quiet internally and there was little to no street noise from cars and foot traffic. The Mercer is the place to stay if you're looking for a top tier hotel experience that doesn't include any of the Times Square noise, traffic, or foolishness. We highly recommend the Mercer and we will be returning!

10

Brianna

1 Nov 2025

·

Stayed 1 night

Great location for walking or shopping and dining in SOHO. Beautiful room. Amazing service. We really enjoyed the restaurant as well.

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AI-generated summary based on recent guest reviews

Dining

The on site restaurant and bar receive frequent praise, and some guests enjoyed room service. Others report inconsistent café and in-room dining, including delays and weak coffee, and one guest misses the former Mercer Kitchen.

Related guest reviews

10

Jacqueline

19 Mar 2024

·

Stayed 1 night

5 ⭐️ all the way around! Accommodations, cuisine, cocktails and amenities- PERFECTION!

10

Claudia

16 Oct 2023

·

Stayed 2 nights

The Mercer Hotel in Soho is my absolute NEW favorite place to stay in New York City. This boutique hotel exudes luxury and charm in a prime Soho location. The rooms are exquisite, the service impeccable, and the central location is perfect for exploring the city. Excellent restaurant! Mercer Hotel offers a complete and unforgettable NYC experience.

10

John

25 Jul 2023

·

Stayed 1 night

-overall great but could use some minor upgrades considering the room prices -improve in room dining offering

10

Amy

27 Feb 2025

·

Stayed 4 nights

Absolutely beautiful hotel in the best location in Soho! Excellent customer service, our room was well sized with beautiful views and all the amenities were there. Restaurant was amazing!

10

Katherine

22 Sept 2023

·

Stayed 3 nights

Loved everything about The Mercer - fabulous studio room, welcome note from Manager, perfect location, quiet, helpful professional staff. Only issue, the coffee was not good and the service in the cafe a tad disorganized. The on-site restaurant Sartiano's was amazing though.

8

Nancy

29 Oct 2024

·

Stayed 5 nights

The service at the café and room service was terrible. In both cases, they brought us our coffee and we had to wait for cream. Room Service they forgot the maple syrup. A Second set of utensils and we had to wait for cream until the coffee was warm. The room was showing signs of wear and the tile in the shower could’ve used a cleaner. The chairs in the café were so worn out they were uncomfortable to sit in.

8

Christopher

23 Oct 2023

·

Stayed 4 nights

Nice stay at the Mercer. We do miss the Mercer Kitchen!

10

Katherine

10 Mar 2024

·

Stayed 2 nights

Great location. Nice lobby to hang in. Excellent bar. Comfortable rooms and super water pressure.

10

Alexandre

31 Mar 2025

·

Stayed 5 nights

Room service is amazing and the rooms are extremely comfortable.

10

Brianna

1 Nov 2025

·

Stayed 1 night

Great location for walking or shopping and dining in SOHO. Beautiful room. Amazing service. We really enjoyed the restaurant as well.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$843
February	US$880
March	US$897
April	US$1,086
May	US$1,157
June	US$1,162
July	US$1,138
August	US$834
September	US$1,085
October	US$1,129
November	US$1,038
December	US$1,041

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $1,980	15 $1,945	16 $1,623	17 $1,603	18 $1,760	19 $1,536
20 $1,426	21 $1,400	22 $1,492	23 $1,575	24 $1,817	25 $1,674	26 $1,472
27 $1,457	28 $1,457	29 $1,436	30 $1,472

Su	Mo	Tu	We	Th	Fr	Sa
				1 $1,467	2 $1,660	3 $1,483
4 $1,517	5 $1,512	6 $1,544	7 $1,519	8 $1,484	9 $1,660	10 $1,682
11 $1,482	12 $1,517	13 $1,519	14 $1,730	15 $1,703	16 $1,711	17 $1,520
18 $1,482	19 $1,535	20 $1,536	21 $1,516	22 $1,535	23 $1,537	24 $1,537
25 $1,540	26 $1,505	27 $1,520	28 $1,539	29 $1,536	30 $1,516	31 $1,541

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Monthly average prices

About this property

Location

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What guests think

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